Data Collection NC II

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COMPETENCY-BASED

CURRICULUM

Sector:

SOCIAL, COMMUNITY DEVELOPMENT


AND OTHER SERVICES
Qualification:

DATA COLLECTION NC II

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY


East Service Road, South Superhighway, Taguig City, Metro Manila
TABLE OF CONTENTS

Page

A. COURSE DESIGN 1-5

B. MODULES OF INSTRUCTION 8-75

● BASIC COMPETENCIES

❑ Participating in workplace communication 7-10

❑ Working in a team environment 11-14

❑ Solving/addressing routine problems 15-18

❑ Developing career and life decisions 19-22

❑ Contributing to workplace innovation 23-26

❑ Presenting relevant information 27-30

❑ Practicing occupational safety and health policies and procedures 31-34

❑ Exercising efficient and effective sustainable practices in the workplace


35-38
❑ Practicing entrepreneurial skills in the workplace 39-42

● COMMON COMPETENCIES

❑ Providing quality customer service 43-47

❑ Complying with quality and ethical standards 48-56

● CORE COMPETENCIES

❑ Performing preparatory activities for data collection 58-65

❑ Gathering data 66-72

❑ Performing post-data collection activities 73-80

C. ACKNOWLEDGMENT 81-83
HOW TO USE THE COMPETENCY-BASED CURRICULUM (CBC)
EXEMPLAR

Welcome to the CBC Exemplar on DATA COLLECTION NC II, a qualification under the
SOCIAL, COMMUNITY DEVELOPMENT AND OTHER SERVICES sector.

This essential training document was prepared collaboratively by the Curriculum and
Training Aids Development Division (CTADD), trainers, content experts, industry experts
and other stakeholders to provide complete guidance in the conduct of TVET programs in
Data Collection NC II. This serves as a basis for the groundwork and actual
implementation of a training program as well as a reference for program registration under
the UTPRAS. And it contains the minimum specifications for a training program which TVIs
must adhere to prior to integrating additional contents.

Sourced from the stipulations in and analysis of the related/corresponding Competency


Standards, this CBC Exemplar sets out the specifications for a course or subject (module)
which describes all the training experiences that a trainee or learner undergoes that leads
to an appropriate certification. It generally includes the following components, namely:

COMPONENT DESCRIPTION

Learning Outcomes Clear statements of what a learner can be expected to


(LOs) know, understand and/or do as a result of a learning
experience. (IRR of RA No. 10968)

Contents Specific knowledge, skills and attitude that are to be


addressed within this learning outcome.

Conditions Specify the conditions under which the learning and


assessment will take place. This can include a list of
tools and equipment, access to learning resources and
equipment manuals, and type of facility. This should
specify the scope or range of the equipment and facilities
to be assessed.

Methodologies Instructional strategies utilized to facilitate the transfer of


knowledge to the learners allowing them to perform the
given tasks or work activities according to defined
standards.

Assessment Methods Techniques used in gathering different types of evidence


to evaluate a candidate for a particular qualification.

In addition, the nominal duration of the program indicates the contact hours between the
learner and the trainer, regardless of the modality, either face-to-face or online synchronous
activities. The Supervised Industry Learning (SIL), or training under a workplace
environment, is also included.

The TVIs are required to conduct an assessment per module based on the assessment
criteria specified in the CBC Exemplar. Learners have to complete all the requirements (in
a form of formative assessments or performance tasks, among others) of a competency
prior to the issuance of a Certificate of Achievement. This essential document allows a
learner to proceed to the remaining modules of the succeeding competency/ies.
Concurrently, a summative institutional assessment must be administered to learners for
them to proceed in taking up the corresponding National Competency Assessment.

With the rise of dynamic and emerging technologies brought about by


area-based/demand-based requirements in the regional and provincial levels, the users of
this CBC Exemplar may constantly review and update this depending on the needs of their
industry counterparts to ensure the delivery of quality TVET programs.
COURSE DESIGN

COURSE TITLE : Data Collection NC II

NOMINAL DURATION : 37 hours Basic Competencies


16 hours Common Competencies
144 hours Core Competencies
+ 64 hours Supervised Industry Learning (SIL)

Total = 261 hours

COURSE DESCRIPTION :

This course is designed to develop and enhance the knowledge, skills, and attitudes
of an individual in the field of data collection in accordance with industry standards. It
covers the core competencies such as to perform preparatory activities for data collection,
gather data and perform post-data collection activities. These competencies are required to
an individual who will purposes and which include also both computer-based and
paper-based methodologies.

To complete the course, all units prescribed for this qualification must be achieved.

TRAINEE ENTRY REQUIREMENTS:

The trainees who wish to enter the course should possess the following requirements:

● Must have completed at least 12 years of basic education or must have completed
second year college of any course
● Must have good communication skills
● Basic computer skills.

This list does not include specific institutional requirements such as appropriate work
experience, and others that may be required of the trainees by the school or training center
delivering the TVET program.

CBC-Data Collection NC II -1-


COURSE STRUCTURE:

BASIC COMPETENCIES
(37 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 6 hours
workplace workplace workplace information
communication communication 1.1.2 Perform duties following
workplace instructions
1.1.3 Complete relevant
work-related documents
2. Work in a team 2.1 Working in a 2.1.1 Describe team role and 3 hours
environment team scope
environment 2.1.2 Identify one's role and
responsibility within team
2.1.3 Work as a team member
3. Solve/address 3.1 Solving/ 3.1.1 Identify routine problems 3 hours
general addressing 3.1.2 Look for solutions to
workplace general routine problems
problems workplace 3.1.3 Recommend solutions to
problems problems
4. Develop career 4.1 Developing 4.1.1 Manage one's emotion 3 hours
and life Career and Life 4.1.2 Develop reflective practice
decisions Decisions 4.1.3 Boost self-confidence and
develop self-regulation
5. Contribute to 5.1 Contributing to 5.1.1 Identify opportunities to do 3 hours
workplace workplace things better
innovation innovation 5.1.2 Discuss and develop ideas
with others
5.1.3 Integrate ideas for change
in the workplace
6. Present 6.1 Presenting 6.1.1 Gather data/ information 8 hours
relevant relevant 6.1.2 Assess gathered
information information data/information
6.1.3 Record and present
information
7. Practice 7.1 Practicing 7.1.1 Identify OSH compliance 4 hours
occupational occupational requirements
safety and safety and 7.1.2 Prepare OSH requirements
health policies health policies for compliance
and and procedures 7.1.3 Perform tasks in
procedures accordance with relevant
OSH policies and
procedures
8. Exercise 8.1 Exercising 8.1.1 Identify the efficiency and 3 hours
efficient and efficient and effectiveness of resource
effective effective utilization
sustainable sustainable
practices in the practices in the
workplace workplace
CBC-Data Collection NC II -2-
Units of Nominal
Module Title Learning Outcomes
Competency Duration
8.1.2 Determine causes of
inefficiency and/or
ineffectiveness of resource
utilization
8.1.3 Convey inefficient and
ineffective environmental
practices
9. Practice 9.1 Practicing 9.1.1 Apply entrepreneurial 4 hours
entrepreneurial entrepreneurial workplace best practices
skills in the skills in the 9.1.2 Communicate
workplace workplace entrepreneurial workplace
best practices
9.1.3 Implement cost-effective
operations

COMMON COMPETENCIES
(16 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Provide quality 1.1 Providing 1.1.1. Update knowledge of 8 hours
customer quality products and services
service customer 1.1.2. Assess needs of new and
service existing partners
1.1.3. Conduct client satisfaction
survey
2. Comply with 2.1 Complying with 2.1.1. Assess quality of received 8 hours
quality and quality and materials
ethical ethical 2.1.2. Assess own work/output
standards standards 2.1.3. Submit oneself to third
party assessment
2.1.4. Engage in quality
improvement

CORE COMPETENCIES
(144 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Perform 1.1. Performing 1.1.1. Prepare survey and census 40
preparatory preparatory kit hours
activities activities 1.1.2. Perform coordination
activities
1.1.3. Conduct ocular inspection
of assigned area
2. Gather data 2.1. Gathering data 2.1.1. Perform pre-interview 80
activities hours
2.1.2. Ask questions

CBC-Data Collection NC II -3-


Units of Nominal
Module Title Learning Outcomes
Competency Duration
2.1.3. Record responses
2.1.4. Perform field editing and
monitoring
3. Perform post 3.1. Performing 3.1.1. Perform work to completion 24
data collection post data 3.1.2. Submit survey results and hours
activities collection other documents
activities 3.1.3. Perform documentation

ASSESSMENT METHODS:

● Interview
● Written exam
● Demonstration with oral questioning
● Direct observation with oral questioning

COURSE DELIVERY:

● School/Institution-based
● Enterprise-based
● Community-based

TRAINER'S QUALIFICATION FOR DATA COLLECTION NC II:

● Must be a holder of National TVET Trainers Certificate (NTTC) Level I in Data


Collection NC II; and
● Must have at least two (2) years industry experience for the last five (5) years or
Consistent with TESDA provisions on IWER

CBC-Data Collection NC II -4-


RESOURCES:

EQUIPMENT RESOURCES / MANUALS


● Printer (black) ● Sticker (for household surveys)
● Printer (colored) ● Enumeration Area (EA) Map
● Computer (with internet connection) ● Pencil
● Tablet ● Eraser
● Power bank ● Show cards/flash cards
● Telephone ● Identification card (ID) with ID lace
● Digital light projection ● Umbrella
● System unit (computer) ● Bag 2
● White board ● Clipboard
● Audio system ● Bond paper, (A4, legal size)
● PAPER, multicopy, legal size,
● Manuals and references:
✔ Questionnaire

✔ Enumerator’s manual

✔ Description letter

✔ Copy of Philippine Standard


Geographic Code (PSGC)
✔ Copy of Philippine Standard
Geographic Code (PSOC)
✔ Copy of Philippine Standard
Geographic Code (PSIC)
✔ Copy of Philippine Standard
Geographic Code (PSCED)

NOTE: Access to and use of equipment/facilities can be provided through cooperative


arrangements or MOA with other partner/companies.

TRAINING FACILITIES
SIZE IN AREA IN S. TOTAL AREA
TEACHING / LEARNING AREAS
METERS METERS IN SQ.
METERS
Lecture room 5 X 10 50

Supplies and Materials storage area 4X4 16 16

Learning resource area 5x6 30 30

Wash area/comfort room (male & 4X4 16 16


female, & PWD)
Total Area 112 sq.m.
NOTE: Access to and use of equipment /facilities can be provided through cooperative
arrangements or MOA with other partner- companies/institutions.

CBC-Data Collection NC II -5-


MODULES OF INSTRUCTION
BASIC COMPETENCIES

DATA COLLECTION NC II
UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required in gathering, interpreting and conveying
information in response to workplace requirements.

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/ trainees will be able to:

LO1. Obtain and convey workplace information

LO2. Perform duties following workplace instructions

LO3. Complete relevant work-related documents

CBC-Data Collection NC II -7-


Details of Learning Outcomes:

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

ASSESSMENT CRITERIA:

1. Specific and relevant information is accessed from appropriate sources.


2. Effective questioning, active listening and speaking skills are used to gather and
convey information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with supervisors and colleagues are identified
and followed.
6. Defined workplace procedures for the location and storage of information are
used.
7. Personal interaction is carried out clearly and concisely.
.
CONTENTS:

● Sources of information
● Effective verbal and nonverbal communication
● Different modes of communication
● Medium of communication in the workplace
● Organizational policies
● Communication procedures and systems
● Lines of communication
● Workplace etiquette
● Technology relevant to enterprise and individual’s work responsibilities

CONDITIONS: The students/ trainees must be provided with the following:

● Telephone
● Notebook
● Fax machine
● Writing materials
● Computer with Internet connections

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II -8-


LO2. PERFORM DUTIES FOLLOWING WORKPLACE INSTRUCTIONS

ASSESSMENT CRITERIA:

1. Written notices and instructions are read and interpret in accordance with
organizational guidelines.
2. Routine written instructions are followed based on established procedures.
3. Feedback is given to workplace supervisor-based instructions/ information
received.
4. Workplace interactions are conducted in a courteous manner.
5. Where necessary, clarifications about routine workplace procedures and matters
concerning conditions of employment are sought and asked from appropriate
sources.
6. Meetings outcomes are interpreted and implemented.

CONTENTS:

● Written notices and instructions


● Work related forms/ documents
● Workplace duties
● Workplace interactions and procedures
● Meetings

CONDITIONS: The students/ trainees must be provided with the following:

● Telephone
● Notebook
● Fax machine
● Writing materials
● Computer with Internet connections

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II -9-


L03. COMPLETE RELEVANT WORK-RELATED DOCUMENTS

ASSESSMENT CRTERIA:

1. Range of forms relating to conditions of employment are completed accurately


and legibly.
2. Workplace data is recorded on standard workplace forms and documents.
3. Errors in recording information on forms/ documents are identified and acted
upon.
5. Reporting requirements to superior are completed according to organizational
guidelines.

CONTENTS:

● Work related forms/ documents


● Communication procedures and systems
● Routine workplace measures
● Meeting protocols
● Nature of workplace meetings
● Barriers of communication
● Workplace interactions
● Non-verbal communication

CONDITIONS: The students/ trainees must be provided with the following:

● Telephone
● Notebook
● Fax machine
● Writing materials
● Computer with Internet connections

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II - 10 -
UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to identify one’s roles and responsibilities as a
member of a team.

NOMINAL DURATION : 3 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:

LO1. Describe team role and scope

LO2. Identify one's role and responsibility within team

LO3. Work as a team member

CBC-Data Collection NC II - 11 -
Details of Learning Outcomes:

LO1. DESCRIBE TEAM ROLE AND SCOPE

ASSESSMENT CRITERIA:

1. The role and objective of the team is identified from available sources of
information.
2. Team parameters, reporting relationships and responsibilities are identified from
team discussions and appropriate external sources.

CONTENTS:

● Group structure
● Group development
● Sources of information

CONDITIONS:

The students/ trainees must be provided with the following:

● Access to relevant workplace or appropriately simulated environment where


assessment can take place
● Materials relevant to the proposed activity or tasks

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II - 12 -
LO2. IDENTIFY ONE’S ROLE AND RESPONSIBILITY WITHIN A TEAM

ASSESSMENT CRITERIA:

1. Individual roles and responsibilities within the team environment are identified.
2. Roles and objectives of the team is identified from available sources of
information.
3. Team parameters, reporting relationships and responsibilities are identified based
on team discussions and appropriate external sources.

CONTENTS:

● Team structure and parameters


● Teams in work environment
● Team development
● Roles and responsibility of team members
● Fundamental rights at work including gender sensitivity
● Sources of information

CONDITIONS:

The students/trainees must be provided with the following:

● Access to relevant workplace or appropriately simulated environment where


assessment can take place
● Materials relevant to the proposed activity or tasks

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II - 13 -
LO3. WORK AS A TEAM MEMBER

ASSESSMENT CRITERIA:

1. Effective and appropriate forms of communications are used and interactions are
undertaken with team members based on company practices.
2. Effective and appropriate contributions are made to complement team activities
and objectives, based on workplace context.
3. Protocols in reporting are observed based on standard company practices.
4. Contribute to the development of team work plans based on an understanding of
team’s role and objectives.

CONTENTS:

● Effective and Appropriate Forms of Communication


● Effective Contribution of Team in a Workplace
● Reporting Protocols
● Establish and Maintain Effective Relationships with Colleagues
● Work in a Socially Diverse Environment

CONDITIONS:

The students/trainees must be provided with the following:

● Access to relevant workplace or appropriately simulated environment where


assessment can take place
● Materials relevant to the proposed activity or tasks

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Oral Interview
● Written test
● Demonstration with oral questioning
● Third-party report

CBC-Data Collection NC II - 14 -
UNIT OF COMPETENCY : SOLVE/ADDRESS GENERAL WORKPLACE
PROBLEMS

MODULE TITLE : SOLVING/ADDRESSING GENERAL WORKPLACE


PROBLEMS

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to apply problem-solving techniques to
determine the origin of problems and plan for their
resolution. It also includes addressing procedural
problems through documentation and referral.

NOMINAL DURATION : 3 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identify routine problems

LO2. Look for solutions to routine problems

LO3. Recommend solutions to problems

CBC-Data Collection NC II - 15 -
Details of Learning Outcomes:

LO1. IDENTIFY ROUTINE PROBLEMS

ASSESSMENT CRITERIA:

1. Routine problems or procedural problem areas are identified.


2. Problems to be investigated are defined and determined.
3. Current conditions of the problem are identified and documented.

CONTENTS:

● Routine Problems/ Procedural Problems


● Current industry hardware and software products and services
● Industry maintenance, service and helpdesk practices, processes and
procedures
● Industry standard diagnostic tools
● Malfunctions and resolutions

CONDITIONS:

The students/ trainees must be provided with the following:

● Assessment will require access to a workplace or a suitable method of gathering


evidence of operating ability over a range of situations

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration
● Interview
● Standardized test

CBC-Data Collection NC II - 16 -
LO2. LOOK FOR SOLUTIONS TO ROUTINE PROBLEMS

ASSESSMENT CRITERIA:

1. Potential solutions to problem are identified.


2. Recommendations about possible solutions are developed, documented, ranked
and presented to appropriate person for decision.

CONTENTS:

● Current industry hardware and software products and services


● Industry service and helpdesk practices, processes and procedures
● Operating systems
● Industry standard diagnostic tools
● Malfunctions and resolutions
● Root cause analysis

CONDITIONS:

The students/ trainees must be provided with the following

● Assessment will require access to a workplace or a suitable method of gathering


evidence of operating ability over a range of situations

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration
● Interview
● Standardized test

CBC-Data Collection NC II - 17 -
LO3. RECOMMEND SOLUTIONS TO PROBLEMS

ASSESSMENT CRITERIA:

1. Implementation of solutions are planned.


2. Evaluation of implemented solutions are planned.
3. Recommended solutions are documented and submit to appropriate person for
confirmation.

CONTENTS:

● Standardized procedures
● Documentation procedures

CONDITIONS:

The students/ trainees must be provided with the following

● Assessment will require access to a workplace or a suitable method of gathering


evidence of operating ability over a range of situations

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration
● Interview
● Standardized test

CBC-Data Collection NC II - 18 -
UNIT OF COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS

MODULE TITLE : DEVELOPING CAREER AND LIFE DECISIONS

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes in
managing one’s emotions, developing reflective practice, and
boosting self-confidence and developing self-regulation.

NOMINAL DURATION : 3 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Manage one’s emotion

LO2. Develop reflective practice

LO3. Boost self-confidence and develop self-regulation

CBC-Data Collection NC II - 19 -
Details of Learning Outcomes:

LO1. MANAGE ONE’S EMOTION

ASSESSMENT CRITERIA:

1. Self-management strategies are identified.


2. Skills to work independently and to show initiative, to be conscientious and
persevering in the face of setbacks and frustrations are developed.
3. Techniques for effectively handling negative emotions and unpleasant situation in
the workplace are examined.

CONTENTS:

● Self-management strategies that assist in regulating behavior and achieving


personal and learning goals (e.g. Nine self-management strategies according to
Robert Kelley)
● Enablers and barriers in achieving personal and career goals
● Techniques in handling negative emotions and unpleasant situation in the
workplace such as:
- frustration
- anger
- worry,
- anxiety, etc.

CONDITIONS:

The students/ trainees must be provided with the following:

● Access to workplace and resources


● Case studies

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Demonstration with oral questioning


● Simulation or role play
● Case studies and scenarios
● Third-party report

CBC-Data Collection NC II - 20 -
LO2. DEVELOP REFLECTIVE PRACTICE

ASSESSMENT CRITERIA:

1. Personal strengths and achievements, based on self-assessment strategies and


teacher feedback are contemplated.
2. Progress when seeking and responding to feedback from teachers to assist them
in consolidating strengths, addressing weaknesses and fulfilling their potential are
monitored.
3. Outcomes of personal and academic challenges by reflecting on previous
problem solving and decision-making strategies and feedback from peers and
teachers are predicted.

CONTENTS:

● Self-management strategies that assist in regulating behavior and achieving


personal and learning goals
● Basic SWOT analysis
● Strategies to improve one’s attitude in the workplace
● Gibbs’ Reflective Cycle/Model (Description, Feelings, Evaluation, Analysis,
Conclusion, and Action plan)
● Nine self-management strategies according to (Robert Kelley)
● Enablers and barriers in achieving personal and career goals
● Techniques in handling negative emotions and unpleasant situation in the
workplace such as frustration, anger, worry, anxiety, etc.

CONDITIONS:

The students/ trainees must be provided with the following:

● Access to workplace and resources


● Case studies

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Demonstration with oral questioning


● Simulation or role play
● Case studies and scenarios
● Third-party report

CBC-Data Collection NC II - 21 -
LO3. BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION

ASSESSMENT CRITERIA:

1. Efforts for continuous self-improvement are demonstrated.


2. Counter-productive tendencies at work are eliminated.
3. Positive outlook in life are maintained.

CONTENTS:

● Four components of self-regulation based on Self-Regulation Theory (SRT)


● Personality development concepts IRISHJEA
● Self-help concepts (e. g., 7 Habits by Stephen Covey, transactional analysis,
psycho-spiritual concepts)
● Uncovering opportunities related to chosen field

CONDITIONS:

The students/ trainees must be provided with the following:

● Access to workplace and resources


● Case studies

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Demonstration with oral questioning


● Simulation or role play
● Case studies and scenarios
● Third-party report

CBC-Data Collection NC II - 22 -
UNIT OF COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION

MODULE TITLE : CONTRIBUTING TO WORKPLACE INNOVATION

MODULE DESCRIPTOR : This Module covers the knowledge, skills and attitudes
required to make a pro-active and positive contribution to
workplace innovation.

NOMINAL DURATION : 3 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identify opportunities to do things better.

LO2. Discuss and develop ideas with others

LO3. Integrate ideas for change in the workplace

CBC-Data Collection NC II - 23 -
Details of Learning Outcomes:

LO1. IDENTIFY OPPORTUNITIES TO DO THINGS BETTER

ASSESSMENT CRITERIA:

1. Opportunities for improvement are identified proactively in own area of work.


2. Information are gathered and reviewed which may be relevant to ideas and which
might assist in gaining support for idea.

CONTENTS:

● Innovation strategy
● How to be innovative and creative at work
● Roles of individuals in suggesting and making improvements.
● Positive impacts and challenges in innovation.
● Types of changes and responsibility.
● Seven habits of highly effective people

CONDITIONS:

The students/ trainees must be provided with the following:

● Pens, papers and writing implements


● Cartolina
● Manila papers

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Simulation or role play
● Case studies and scenarios.

CBC-Data Collection NC II - 24 -
LO2. DISCUSS AND DEVELOP IDEAS WITH OTHERS

ASSESSMENT CRITERIA:

1. People who could provide input to ideas for improvements are identified.
2. Ways of approaching people to begin sharing ideas are selected.
3. Meeting is set with relevant people.
4. Ideas for follow up are review and selected based on feedback.
5. Critical inquiry method is used to discuss and develop ideas with others.

CONTENTS:

● Innovation strategy
● How to be innovative and creative at work
● Roles of individuals in suggesting and making improvements.
● Positive impacts and challenges in innovation.
● Types of changes and responsibility.
● Seven habits of highly effective people

CONDITIONS:

The students/ trainees must be provided with the following:

● Reference books
● Workplace’s:
o Systems
o Processes
o Procedures
o Protocols
o Codes
● Practices. computer with internet connections
● Learning modules

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Simulation or role play
● Case studies and scenarios.

CBC-Data Collection NC II - 25 -
LO3. INTEGRATE IDEAS FOR CHANGE IN THE WORKPLACE

ASSESSMENT CRITERIA:

1. Critical inquiry method is used to integrate different ideas for change of key
people.
2. Summarizing, analyzing and generalizing skills are used to extract
salient points in the pool of ideas.
3. Reporting skills are used to communicate results.
4. Current Issues and concerns on the systems, processes and procedures, as well
as the need for simple innovative practices are identified.

CONTENTS:

● Procedure ad protocols for integrating innovations in the workplace


● Roles of individuals in suggesting and making improvements.
● Positive impacts and challenges in innovation.
● Types of changes and responsibility.
● Seven habits of highly effective people.
● Basic research skills.

CONDITIONS:

The students/ trainees must be provided with the following:

● Reference books
● Workplace’s:
o Systems
o Processes
o Procedures
o Protocols
o Codes
o Practices
● computer with internet connections
● Learning modules

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Simulation or role play

CBC-Data Collection NC II - 26 -
UNIT OF COMPETENCY : PRESENT RELEVANT INFORMATION

MODULE TITLE : PRESENTING RELEVANT INFORMATION

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to carry out gathering and assessment of relevant
data and presenting data/information according to
acceptable practices.

NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Gather data/ information

LO2. Assess gathered data/ information

LO3. Record and present information

CBC-Data Collection NC II - 27 -
Details of Learning Outcomes:

LO1. GATHER DATA/ INFORMATION

ASSESSMENT CRITERIA:

1. Evidence, facts, and information are collected according to specified needs.


2. Evaluation, terms of reference, and conditions are reviewed to determine whether
data/information falls within the project scope.

CONTENTS:

● Goals and needs for data gathering


● Organizational protocols:
o Confidentiality
o Accuracy
● Business mathematics and statistics
● Data analysis techniques/procedures
● Reporting requirements to a range of audiences
● Legislation, policy, and procedures relating to the conduct of evaluations
● Organizational values, ethics, and codes of conduct

CONDITIONS:

The students/ trainees must be provided with the following:

● Reference books
● Workplace procedures and systems
● computer with internet connections
● Data/information analysis tools
● Learning modules

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Written test
● Interview
● Simulation or role play
● Case studies and scenarios
● Portfolio

CBC-Data Collection NC II - 28 -
LO2. ASSESS GATHERED DATA / INFORMATION

ASSESSMENT CRITERIA:

1. Validity of data/ information is assessed.


2. Analysis techniques are applied to assess data/ information.
3. Trends and anomalies are identified.
4. Data analysis techniques and procedures are documented.
5. Recommendations are made on areas of possible improvement.

CONTENTS:

● Data validations process and procedures


● Organizational protocols:
o Confidentiality
o Accuracy
● Business mathematics and statistics
● Data analysis techniques/procedures
● Reporting requirements to a range of audiences
● Legislation, policy, and procedures relating to the conduct of evaluations
● Organizational values, ethics, and codes of conduct

CONDITIONS:

The students/ trainees must be provided with the following:

● Reference books
● Workplace procedures and systems
● computer with internet connections
● Data/information analysis tools
● Learning modules

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Written test
● Interview
● Simulation or role play
● Case studies and scenarios
● Portfolio

CBC-Data Collection NC II - 29 -
LO3. RECORD AND PRESENT INFORMATION

ASSESSMENT CRITERIA:

1. Studied data/information are recorded as per the organizational procedure.


2. Recommendations are analyzed for action to ensure they are compatible with the
project’s scope and terms of reference.
3. Interim and final reports are analyzed and outcomes are compared to the criteria
established at the outset.
4. Findings are presented to stakeholders according to established practices.

CONTENTS:

● Reporting requirements to a range of audiences


● Methods and procedures for data/information presentation
● Organizational protocols:
o Confidentiality
o Accuracy
● Business mathematics and statistics
● Data analysis techniques/procedures
● Reporting requirements to a range of audiences
● Legislation, policy, and procedures relating to the conduct of evaluations
● Organizational values, ethics, and codes of conduct

CONDITIONS:

The students/ trainees must be provided with the following:

● Reference books
● Workplace procedures and systems
● computer with internet connections
● Data/information analysis tools
● Learning modules

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Demonstration with questioning


● Written test
● Interview
● Simulation or role play
● Case studies and scenarios
● Portfolio

CBC-Data Collection NC II - 30 -
UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES

MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY


PROCEDURES

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to identify OSH compliance requirements, prepare
OSH requirements for compliance, and perform tasks in
accordance with relevant OSH policies and procedures.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identify OSH compliance requirements

LO2. Prepare OSH requirements for compliance

LO3. Perform tasks in accordance with relevant OSH policies and procedures

CBC-Data Collection NC II - 31 -
Details of Learning Outcomes:

LO1. IDENTIFY OSH COMPLIANCE REQUIREMENTS

ASSESSMENT CRITERIA:

1. Relevant OSH requirements, regulations, policies, and procedures are identified


in accordance with workplace policies and procedures.
2. OSH activity non-conformities are conveyed to appropriate personnel.
3. OSH preventive and control requirements are identified in accordance with OSH
work policies and procedures.

CONTENTS:

● OSH preventive and control requirements


● Hierarchy of Controls
● Hazard Prevention and Control
● General OSH principles
● Work standards and procedures
● Safe handling procedures of tools, equipment, and materials
● Standard emergency plan and procedures in the workplace
● Risk Assessment Management (Pro-Active Approach)

CONDITIONS:

The students/ trainees must be provided with the following:

● Facilities, materials tools, and equipment necessary for the activity

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Written exam
● Demonstration with oral questioning
● Interview/questioning
● Third-party report

CBC-Data Collection NC II - 32 -
LO2. PREPARE OSH REQUIREMENTS FOR COMPLIANCE

ASSESSMENT CRITERIA:

1. OSH work activity material, tools, and equipment requirements are identified in
accordance with workplace policies and procedures.
2. Required OSH materials, tools, and equipment are acquired in accordance with
workplace policies and procedures.
3. Required OSH materials, tools, and equipment are arranged/ placed in
accordance with OSH work standards.

CONTENTS:

● Resources necessary to execute the hierarchy of controls


● General OSH principles
● Work standards and procedures
● Safe handling procedures of tools, equipment, and materials
● Different OSH control measures

CONDITIONS:

The students/ trainees must be provided with the following:

● Facilities, materials tools, and equipment necessary for the activity

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Written exam
● Demonstration with oral questioning
● Interview/questioning
● Third-party report

CBC-Data Collection NC II - 33 -
LO3. PERFORM TASKS IN ACCORDANCE WITH RELEVANT OSH POLICIES AND
PROCEDURES

ASSESSMENT CRITERIA:

1. Relevant OSH work procedures are identified in accordance with workplace


policies and procedures.
2. Work activities are executed in accordance with OSH work standards.
3. Non-compliance work activities are reported to appropriate personnel.

CONTENTS:

● OSH work standards


● Industry-related work activities
● OSH Violations non-compliance work activities

CONDITIONS:

The students/ trainees must be provided with the following:

● Facilities, materials tools, and equipment necessary for the activity

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Written exam
● Demonstration with oral questioning
● Interview/questioning
● Third-party report

CBC-Data Collection NC II - 34 -
UNIT OF COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE

MODULE TITLE : EXERCISING EFFICIENT AND EFFECTIVE


SUSTAINABLE PRACTICES IN THE WORKPLACE

MODULE DESCRIPTOR : This module covers knowledge, skills, and attitude to identify
the efficiency and effectiveness of resource utilization,
determine causes of inefficiency and/or ineffectiveness of
resource utilization and convey inefficient and ineffective
environmental practices.

NOMINAL DURATION : 3 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:

LO1. Identify the efficiency and effectiveness of resource utilization

LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

LO3. Convey inefficient and ineffective environmental practices

CBC-Data Collection NC II - 35 -
Details of Learning Outcomes:

LO1. IDENTIFY THE EFFICIENCY AND EFFECTIVENESS OF RESOURCE


UTILIZATION

ASSESSMENT CRITERIA:

1. Required resource utilization in the workplace is measured using appropriate


techniques.
2. Data are recorded in accordance with workplace protocol.
3. Recorded data are compared to determine the efficiency and effectiveness of
resource utilization according to established environmental work procedures.

CONTENTS:

● Resource utilization and controls


● Workplace protocols for resource management
● Importance of Environmental Literacy
● Environmental Work Procedures
● Waste Minimization
● Efficient Energy Consumption

CONDITIONS:

The students/trainees must be provided with the following:

● Workplace Practices
● Tools, materials, and equipment relevant to the tasks
● Personal Protective Equipment (PPE)
● Manuals and references
● Hand-outs:
o Utilization of Energy, Water, and Fuel Procedures
o Wastes Segregation Procedures
o Waste Disposal and Reuse Procedures
o Waste Collection Procedures
o Usage of Hazardous Materials Procedures
o Chemical Application Procedures
o Labelling Procedures

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Demonstration
● Oral questioning
● Written exam

CBC-Data Collection NC II - 36 -
LO2. DETERMINE CAUSES OF INEFFICIENCY AND/OR INEFFECTIVENESS OF
RESOURCE UTILIZATION

ASSESSMENT CRITERIA:

1. Potential causes of inefficiency and/or ineffectiveness are listed.


2. Causes of inefficiency and/or ineffectiveness are identified through deductive
reasoning.
3. Identified causes of inefficiency and/or ineffectiveness are validated thru
established environmental procedures.

CONTENTS:

● Determining Resources utilization


● Environmental Literacy
● Environmental Work Procedures
● Causes of Environmental Inefficiencies and Ineffectiveness

CONDITIONS:

The students/trainees must be provided with the following:

● Workplace Practices
● Tools, materials, and equipment relevant to the tasks
● Personal Protective Equipment (PPE)
● Manuals and references
● Hand-outs:
o Utilization of Energy, Water, and Fuel Procedures
o Wastes Segregation Procedures
o Waste Disposal and Reuse Procedures
o Waste Collection Procedures
o Usage of Hazardous Materials Procedures
o Chemical Application Procedures
o Labelling Procedures

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Demonstration
● Oral questioning
● Written exam

CBC-Data Collection NC II - 37 -
LO3. CONVEY INEFFICIENT AND INEFFECTIVE ENVIRONMENTAL PRACTICES

ASSESSMENT CRITERIA:

1. Efficiency and effectiveness of resource utilization are reported to appropriate


personnel.
2. Concerns related to resource utilization are discussed with appropriate
personnel.
3. Feedback on information/ concerns raised are clarified with appropriate
personnel.

CONTENTS:

● Environmental Literacy
● Environmental Work Procedures
● Appropriate Personnel to address the environmental hazards
● Environmental Corrective Actions

CONDITIONS:

The students/trainees must be provided with the following:

● Workplace Practices
● Tools, materials, and equipment relevant to the tasks
● Personal Protective Equipment (PPE)
● Manuals and references
● Hand-outs:
o Utilization of Energy, Water, and Fuel Procedures
o Wastes Segregation Procedures
o Waste Disposal and Reuse Procedures
o Waste Collection Procedures
o Usage of Hazardous Materials Procedures
o Chemical Application Procedures
o Labelling Procedures

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline / face-to-face)
● Reportorial (online / distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Demonstration
● Oral questioning
● Written exam

CBC-Data Collection NC II - 38 -
UNIT OF COMPETENCY : PRACTICE ENTREPRENEURIAL SKILLS IN THE
WORKPLACE

MODULE TITLE : PRACTICING ENTREPRENEURIAL SKILLS IN THE


WORKPLACE

MODULE DESCRIPTOR : This module covers the knowledge, skill, and attitude
required to apply entrepreneurial workplace best practices
and implement cost-effective operations.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:

LO1. Apply entrepreneurial workplace best practices

LO2. Communicate entrepreneurial workplace best practices

LO3. Implement cost-effective operations

CBC-Data Collection NC II - 39 -
Details of Learning Outcomes:

LO1. APPLY ENTREPRENEURIAL WORKPLACE BEST PRACTICES

ASSESSMENT CRITERIA:

1. Good practices relating to workplace operations are observed and selected


following workplace policy.
2. Quality procedures and practices are complied with according to workplace
requirements.
3. Cost-conscious habits in resource utilization are applied based on industry
standards.

CONTENTS:
● Workplace best practices, policies and criteria
● Resource utilization
● Ways in fostering entrepreneurial attitudes:
o Patient
o Honesty
o Quality-consciousness
o Safety-consciousness
o Resourcefulness

CONDITIONS:

The students/trainees must be provided with the following:

● Learning Guides
● Simulated or actual workplace
● Tools, materials, and supplies needed to demonstrate the required tasks
● References and manuals
o Enterprise procedures manuals
o Company quality policy
● Hand-outs:
o Economy in the use of resources
o Consumption or use of consumables
o Use/Maintenance of assigned equipment and furniture
o Optimum use of allotted/available time

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Interview
● Third-party report
● Written exam

CBC-Data Collection NC II - 40 -
LO2. COMMUNICATE ENTREPRENEURIAL WORKPLACE BEST PRACTICES

ASSESSMENT CRITERIA:

1. Observed good practices relating to workplace operations are communicated to


the appropriate person.
2. Observed quality procedures and practices are communicated to the appropriate
person.
3. Cost-conscious habits in resource utilization are communicated based on
industry standards.

CONTENTS:

● Workplace best practices, policies, and criteria


● Resource utilization
● Ways in fostering entrepreneurial attitudes:
o Patient
o Honesty
o Quality-consciousness
o Safety-consciousness
o Resourcefulness

CONDITIONS:

The students/trainees must be provided with the following:

● Learning Guides
● Simulated or actual workplace
● Tools, materials, and supplies needed to demonstrate the required tasks
● References and manuals
o Enterprise procedures manuals
o Company quality policy
● Hand-outs:
o Economy in the use of resources
o Consumption or use of consumables
o Use/Maintenance of assigned equipment and furniture
o Optimum use of allotted/available time

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Interview
● Third-party report
● Written exam

CBC-Data Collection NC II - 41 -
LO3. IMPLEMENT COST-EFFECTIVE OPERATIONS

ASSESSMENT CRITERIA:

1. Preservation and optimization of workplace resources is implemented in


accordance with enterprise policy.
2. Judicious use of workplace tools, equipment, and materials are observed
according to manual and work requirements.
3. Constructive contributions to office operations are made according to enterprise
requirements.
4. Ability to work within one’s allotted time and finances is sustained.

CONTENTS:

● Workplace Resource Optimization


● 5S (Sort, Set in Order, Shine, Standardize, Sustain) Procedures and Concepts
● Cost-Effectiveness Criteria
● Workplace Productivity
● Entrepreneurial Mindset Impact on Productivity
● Ways in fostering entrepreneurial attitudes:
o Quality-consciousness
o Safety-consciousness

CONDITIONS:

The students/trainees must be provided with the following:

● Learning Guides
● Simulated or actual workplace
● Tools, materials, and supplies needed to demonstrate the required tasks
● References and manuals
o Enterprise procedures manuals
o Company quality policy
● Hand-outs:
o Economy in the use of resources
o Consumption or use of consumables
o Use/Maintenance of assigned equipment and furniture
o Optimum use of allotted/available time

METHODOLOGIES:

● Group discussion (virtual or face-to-face)


● Interaction (virtual or face-to-face)
● Lecture (online-offline /face-to-face)
● Reportorial (online /distance learning)

ASSESSMENT METHODS:

● Situation analysis
● Interview
● Third-party report
● Written exam

CBC-Data Collection NC II - 42 -
MODULES OF INSTRUCTION
COMMON COMPETENCIES

DATA COLLECTION NC II
UNIT OF COMPETENCY : PROVIDE QUALITY CUSTOMER SERVICE

MODULE TITLE : PROVIDING QUALITY CUSTOMER SERVICE

MODULE DESCRIPTOR : This module covers the knowledge, skills, attitudes and
values required to provide effective and efficient services
to the partners of the Coastal Resource Management
Industry.

NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Update knowledge of products and services

LO2. Assess needs of new and existing partners

LO3. Conduct partner satisfaction survey

CBC-Data Collection NC II - 44 -
LO1. UPDATE KNOWLEDGE OF PRODUCTS AND SERVICES

ASSESSMENT CRITERIA:

1. Products and/or services to be marketed are identified, familiarized with and fully
understood.
2. Information on programs is accessed.
3. Knowledge on products, services and programs are updated.
4. Additional information on products, services and programs.

CONTENTS:

● Understanding client’s nature, motivation, expectations and needs


● Knowledge of how to determine partner needs and expectations related to the
product/ services and programs
● Knowledge of appropriate marketing and promotional strategies
● Knowledge of company standards on how to interact with clients
● Knowledge of organization’s vision, mission

CONDITIONS:

Students/ trainees must be provided with the following:

● Meeting venue/s
● Equipment and furnishings appropriate to a microfinance set-up
● Complete information on products, services and programs
● Products, services and programs brochures
● Organization’s standard forms for clients

METHODOLOGIES:

● Lecture-demonstration
● Individual
● Group discussion
● Role playing
● Project method

ASSESSMENT METHODS:

● Demonstration observation with oral questioning


● Practical demonstration
● Written test

CBC-Data Collection NC II - 45 -
LO2. ASSESS NEEDS OF NEW AND EXISTING PARTNERS

ASSESMENT CRITERIA:

1. Active listening is used to gather information from partners.


2. Orientation on products/services, program and policies are conducted.
3. Identified related or applicable needs of partners based on the products/services
and program being offered.
4. Provided partners with courteous and professional treatment throughout the
interaction using interactive communication.
5. Inquiries, concerns and comments are responded to promptly and accurately in
accordance with organization’s policies.
6. Recorded all the gathered information given by the partners.

CONTENTS:

● Understanding partners’ nature, motivation, expectations and needs


● Knowledge of how to determine partner needs and expectations related to the
product/services and programs
● Knowledge of appropriate marketing and promotional strategies
● Knowledge of designing, administering and processing partners’ satisfaction
survey
● Knowledge of confidentiality and company standards for obtaining, using and
protecting information obtained from partners
● Knowledge of company standards on how to interact with partners
● Knowledge of organization’s vision, mission and values
● Commitment/dedication, love of work, competence, courteous, honesty, sincerity,
sensitivity to others, sense of responsibility, caring attitude/compassion, and
charity

CONDITIONS:

Students/ trainees must be provided with the following:

● Meeting venue/s
● Equipment and furnishings appropriate to a microfinance set-up
● Complete information on products, services and programs
● Products, services and programs brochures
● Organization’s standard forms for clients

METHODOLOGIES:

● Lecture-demonstration
● Individual
● Group discussion
● Role playing
● Project method

ASSESSMENT METHODS:

● Demonstration observation with oral questioning


● Practical demonstration
● Written test

CBC-Data Collection NC II - 46 -
LO3. CONDUCT PARTNER SATISFACTION SURVEY

ASSESMENT CRITERIA:

1. Partner satisfaction survey is administered.


2. Survey results are collated and analyzed.
3. Positive and negative results are defined.
4. Negative feedbacks are well addressed immediately through appropriate
communication strategies.

CONTENTS:

● Knowledge of how to determine partner needs and expectations related to the


product/services and programs
● Knowledge of designing, administering and processing partners’ satisfaction
survey
● Knowledge of confidentiality and company standards for obtaining, using and
protecting information obtained from partners
● Commitment/dedication, love of work, competence, courteous, honesty, sincerity,
sensitivity to others, sense of responsibility, caring attitude/compassion, and
charity

CONDITIONS:

Students/ trainees must be provided with the following:

● Meeting venue/s
● Equipment and furnishings appropriate to a microfinance set-up
● Complete information on products, services and programs
● Products, services and programs brochures
● Organization’s standard forms for clients

METHODOLOGIES:

● Lecture-demonstration
● Individual
● Group discussion
● Role playing
● Project method

ASSESSMENT METHODS:

● Demonstration observation with oral questioning


● Practical demonstration
● Written test

CBC-Data Collection NC II - 47 -
UNIT OF COMPETENCY : COMPLY WITH QUALITY AND ETHICAL STANDARDS

MODULE TITLE : COMPLYING WITH QUALITY AND ETHICAL STANDARDS

MODULE DESCRIPTOR : This module covers the knowledge, skills, (and) attitudes and
values needed to apply quality and ethical standards in the
workplace. The module also includes the application of
relevant safety procedures and regulations, organization
procedures and regulations, organization procedures, client
and industry requirements.

NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trained student must be able to:

LO1. Assess quality of received materials

LO2. Assess own work/output

LO3. Submit oneself to third party assessment

LO4. Engage in quality improvement

CBC-Data Collection NC II - 48 -
LO1. ASSESS QUALITY OF RECEIVED MATERIALS

ASSESSMENT CRITERIA:

1. Work instruction is obtained and carried out in accordance with standard


operating procedures.
2. Received materials are checked against workplace standards and specifications.
3. Defective materials are identified, reported and isolated.
4. Defective materials are repaired/replaced in accordance with workplace
procedures.
5. Defects and any identified causes are recorded and/or reported to the concerned
personnel in accordance with workplace procedures.

CONTENTS:

● Knowledge of organization’s vision, mission and values


● Knowledge of product, services and programs
● Operational standards and procedures
● Quality checking procedures
● Workplace procedures
● Occupational health and safety procedures
● Characteristics of hardware, software and materials used in rendering quality
service
● Defect/irregularities identification and reporting
● Quality improvement processes
● Quality consciousness
● Values orientation
● Market driven/client focused

CONDITIONS:

Students/ trainees must be provided with the following.

● Product manuals and brochures


● Marketing and promotional materials
● Orientation and presentation materials
● Office standard forms and documentation
● Operational handbook/manuals
● Work plans and schedules
● Hardware
● Software

METHODOLOGIES:

● Individual
● Study
● Lecture-demonstration
● Discussion
● Role playing

CBC-Data Collection NC II - 49 -
ASSESSMENT METHODS:

● Written exam
● Interviews
● Audit report
● Monthly reports
● Practical demonstration
● Performance evaluation

CBC-Data Collection NC II - 50 -
LO2. ASSESS OWN WORK/OUTPUT

ASSESSMENT CRITERIA:

1. Documentation relative to quality within the company is identified and used.


2. Completed work is checked against workplace standards.
3. Defects are identified and corrected in accordance with the company quality
standards.

CONTENTS:

● Knowledge of organization’s vision, mission and values


● Knowledge of product, services and programs
● Operational standards and procedures
● Quality checking procedures
● Workplace procedures
● Occupational health and safety procedures
● Characteristics of hardware, software and materials used in rendering quality
service
● Defect/irregularities identification and reporting
● Quality improvement processes
● Quality consciousness
● Values orientation
● Market driven/client focused

CONDITIONS:

Students/ trainees must be provided with the following.

● Product manuals and brochures


● Marketing and promotional materials
● Orientation and presentation materials
● Office standard forms and documentation
● Operational handbook/manuals
● Work plans and schedules
● Hardware
● Software

METHODOLOGIES:

● Individual
● Study
● Lecture-demonstration
● Discussion
● Role playing

CBC-Data Collection NC II - 51 -
ASSESSMENT METHODS:

● Written exam
● Interviews
● Audit report
● Monthly reports
● Practical demonstration
● Performance evaluation

CBC-Data Collection NC II - 52 -
LO3. SUBMIT ONESELF TO THIRD PARTY ASSESSMENT

ASSESSMENT CRITERIA:

1. Information on the quality and other indicators of performance are recorded in


accordance with workplace procedures.
2. In cases of deviations from specific quality standards, causes are documented
and reported in accordance with the workplace’s standards operating procedures.
3. In cases of objections/disagreements, reasons are expressed thru written
documentation.
4. Settlements are sought in accordance with company policies.

CONTENTS:

● Knowledge of organization’s vision, mission and values


● Knowledge of product, services and programs
● Operational standards and procedures
● Quality checking procedures
● Workplace procedures
● Occupational health and safety procedures
● Characteristics of hardware, software and materials used in rendering quality
service
● Defect/irregularities identification and reporting
● Quality improvement processes
● Quality consciousness
● Values orientation
● Market driven/client focused

CONDITIONS:

Students/ trainees must be provided with the following.

● Product manuals and brochures


● Marketing and promotional materials
● Orientation and presentation materials
● Office standard forms and documentation
● Operational handbook/manuals
● Work plans and schedules
● Hardware
● Software

METHODOLOGIES:

● Individual
● Study
● Lecture-demonstration
● Discussion
● Role playing

CBC-Data Collection NC II - 53 -
ASSESSMENT METHODS:

● Written exam
● Interviews
● Audit report
● Monthly reports
● Practical demonstration
● Performance evaluation

CBC-Data Collection NC II - 54 -
LO4. ENGAGE IN QUALITY IMPROVEMENT

ASSESSMENT CRITERIA:

1. Process improvement procedures are participated in relative to workplace


assignment.
2. Work is carried out in accordance with process improvement procedures.
3. Services are delivered in accordance with ethical standards.
4. Quality service is monitored to ensure client satisfaction.
5. Client’s needs are assessed through conduct of research, focus group
discussions, and satisfaction surveys/interviews.
6. Trainings, orientations, and exposures are rendered to ensure their
understanding/familiarization on products, services.

CONTENTS:

● Knowledge of organization’s vision, mission and values


● Knowledge of product, services and programs
● Operational standards and procedures
● Quality checking procedures
● Workplace procedures
● Occupational health and safety procedures
● Quality improvement processes
● Quality consciousness
● Values orientation

CONDITIONS:

Students/ trainees must be provided with the following.

● Product manuals and brochures


● Marketing and promotional materials
● Orientation and presentation materials
● Office standard forms and documentation
● Operational handbook/manuals
● Work plans and schedules
● Hardware
● Software

METHODOLOGIES:

● Individual
● Study
● Lecture-demonstration
● Discussion
● Role playing

CBC-Data Collection NC II - 55 -
ASSESSMENT METHODS:

● Written exam
● Interviews
● Audit report
● Monthly reports
● Practical demonstration
● Performance evaluation

CBC-Data Collection NC II - 56 -
MODULES OF INSTRUCTION
CORE COMPETENCIES

DATA COLLECTION NC II
UNIT OF COMPETENCY : PERFORM PREPARATORY ACTIVITIES FOR DATA
COLLECTION

MODULE TITLE : PERFORMING PREPARATORY ACTIVITIES FOR DATA


COLLECTION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude
required to prepare for the conduct of data collection
activities, it includes explaining the basic statistical concepts
and statistical standards and classification systems for data
collection, organize data collection materials and
instruments, coordinate data collection activities perform
coordination activities, and conduct ocular inspection of
assigned area

NOMINAL DURATION : 40 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the trainees/students must be able to:

LO1. Explain the basic statistical concepts and statistical standards and classification
systems for data collection.

LO2. Organize data collection materials and instruments

LO3. Coordinate data collection activities

LO4. Conduct ocular inspection of assigned area

CBC-Data Collection NC II - 58 -
Details of Learning Outcomes:

LO1. EXPLAIN THE BASIC STATISTICAL CONCEPTS AND STATISTICAL


STANDARDS AND CLASSIFICATION SYSTEMS FOR DATA COLLECTION

ASSESSMENT CRITERIA:

1. Orientation/training on basic statistical concepts is attended in accordance with


established procedure.
2. Orientation/training on Philippine standards and classification systems for data
collection is attended in accordance with established procedure.

CONTENTS:

● Science
o Basic Survey Techniques
o Demography
o Census
o Statistics

● Technology
o Operating electronic gadgets
o eClassification

● Mathematics
o Ensuring accuracy and reliability

● Communication
o Techniques on how to ask questions.
o Proper way asking of questions and recording of responses.
o Mock Interview

● Environmental Issues and other concerns


o Basic knowledge on RA 10625 – The Philippine Statistical Act of 2013
o Basic knowledge on RA 10173 – Data Privacy Act
o Other related statistical laws
o Replacement guidelines
o Different sets of Code Book or classification standard that use on censuses
and survey
o Occupational Safety and Health (OSH)

CONDITIONS:

The trainees/students must be provided with the following:

● Tools, equipment, and materials to be used to demonstrate required task (picture


were applicable).
- Multimedia projector
- Computer or Laptop with internet connectivity
- Notebook and Pen
- Android Tablet with Power Bank
CBC-Data Collection NC II - 59 -
- Maps
● Reference Materials
- Philippine Statistical Standards (concepts and definitions) and classification
systems (e.g., PSIC, PSOC, PSCED,
PSGC, etc.)
● Simulated or Actual Workplace

METHODOLOGIES:

● Lecture / Discussion
● Demonstration
● Observation
● Role Play
● Written test

ASSESSMENT METHODS:

● Written Exam
● Demonstration with oral questioning
● Direct observation with oral questioning

CBC-Data Collection NC II - 60 -
LO2. ORGANIZE DATA COLLECTION MATERIALS AND INSTRUMENTS

ASSESSMENT CRITERIA:

1. Data collection materials and instruments are examined for completeness


according to checklist.
2. Address label in the questionnaire is matched with the list of samples.
3. Safety of data collection instruments is ensured.
4. Corrective actions are carried out according to inspection results.

CONTENTS:

● Science
o Data collection materials and instruments
o Different parts of questionnaire
o Guidelines in checking of questionnaires
● Technology
o Workability of instrument and gadget
o Basic operation of electronic gadgets
o Inspection procedure for electronic gadgets
o Operating electronic gadgets
● Communication
o Preparation of coordination letters
o Reading list of samples
● Environmental Issues and other concerns
o Identifying laws and regulations
o Data Safeguarding and Data transparency
o List of data security measure or guidelines

CONDITIONS:

The trainees/students must be provided with the following:

● Tools, equipment, and materials to be used to demonstrate required task:


- Multimedia projector
- Computer or Laptop with internet connectivity
- Notebook and Pen
- Android Tablet with Power Bank
- Maps
● Reference Materials
-Checklist
● Survey Kit
-Enumerators manual
-Questionnaires
-Sample Letters
-Identification Cards
-List of Samples
-Reporting Forms / Administrative Forms
● Simulated or Actual Workplace

METHODOLOGIES:

CBC-Data Collection NC II - 61 -
● Lecture / Discussion
● Demonstration
● Observation
● Role Play
● Written test

ASSESSMENT METHODS:
● Written Exam
● Demonstration with oral questioning
● Direct observation with oral questioning

CBC-Data Collection NC II - 62 -
LO3. COORDINATE DATA COLLECTION ACTIVITIES

ASSESSMENT CRITERIA:

1. Appointment is made following data collection protocols.


2. Courtesy call to authorized official/personnel in the area of coverage is made
according to established guidelines as required.
3. Objective/purpose and duration of the data collection activity is explained to the
authorized official/ personnel.
4. Support/ Permission/ Consent of authorized personnel in the area of coverage is
obtained following data collection protocol, as required.

CONTENTS:

● Science
o Identifying the target population (Statistics)
o Comprehensive and Systematic Data Collection (Statistical Inquiry)
● Technology
o Implementing automated validity and reliability checks (Using Tablets)
● Mathematics
o Identifying mathematical techniques for quality control and ensuring accurate
data collection
● Communication
o Identification of respondents
o Protocols for making appointments.
o Courtesy call to Authorized Personnel
o Notifying the purpose / limitation of the data collection
● Environmental Issues and other concerns
o Assessing the area in terms of terrain, peace and order situation and weather
conditions within the community or state of the community /environment
o Identifying potential local/national personnel to visit
o Observing health and wellness protocols.

CONDITIONS:

The trainees/students must be provided with the following:

● Tools, equipment, and materials to be used to demonstrate required task.


- Multimedia Projector
- Computer or Laptop with internet connectivity
- Notebook and Pen
- Android Tablet with Power Bank
- Maps
- Camera (as necessary)
● Reference Materials
- Directory of officials in the coverage area
● Manuals
- Field Operations Manual
● Simulated or Actual Workplace

CBC-Data Collection NC II - 63 -
METHODOLOGIES:

● Lecture / Discussion
● Demonstration
● Observation
● Role Play
● Written test

ASSESSMENT METHODS:
● Written Exam
● Demonstration with oral questioning
● Direct observation with oral questioning

CBC-Data Collection NC II - 64 -
LO4. CONDUCT OCULAR INSPECTION OF ASSIGNED AREA

ASSESSMENT CRITERIA:

1. Boundaries are checked based on assigned area map.


2. Route planning is performed based on assigned area map.
3. Location of samples is determined based on data collection protocols.

CONTENTS:

● Technology
o Geotagging
o Reading map including symbols of landmarks and features
o Using application and technology on route/location
o Identifying location of samples by its coordinates as geotagged
● Communication
o Coordination with LGU, Brgy. Officials, HOA, Establishments, etc.
o Ocular inspection
o Identification of selected samples
● Environmental Issues and other concerns
o Compilation and comparison of existing maps from LGU, DENR, NAMRIA
Compilation and comparison of existing maps from LGU, DENR, NAMRIA
o Identification of sample areas are within the boundaries of maps.
o Gathering information on the existence of boundary disputes in between
areas

CONDITIONS:

The trainees/students must be provided with the following:

● Tools, equipment, and materials to be used to demonstrate required task.


- Multimedia projector
- Computer or Laptop with internet connectivity
- Notebook and Pen
- Android Tablet with Power Bank
- Maps
● Reference Materials
- List of samples po and map of barangays
● Simulated or Actual Workplace

METHODOLOGIES:
● Lecture / Discussion
● Demonstration
● Observation
● Role Play
● Written test
ASSESSMENT METHODS:
● Written Exam
● Demonstration with oral questioning
● Direct observation with oral questioning

CBC-Data Collection NC II - 65 -
UNIT OF COMPETENCY : GATHER DATA

MODULE TITLE : GATHERING DATA

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to conduct interview, record responses, and verify
collected data. It includes techniques on how to introduce the
data collection activities, conduct pre-interview activities,
perform probing questions, operate tablet, record responses,
and update map and list of samples.

NOMINAL DURATION : 80 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the trainees/students must be able to:

LO1 : Perform pre-interview activities


LO2: Administer Questionnaire
LO3: Perform field editing

CBC-Data Collection NC II - 66 -
LO1 : PERFORM PRE-INTERVIEW ACTIVITIES

ASSESSMENT CRITERIA:
1. Target respondents to be interviewed is matched and validated with the list of
samples, as applicable
2. Replacement of sample is performed in accordance to established procedures as
necessary
3. Most knowledgeable respondent based on the prescribed requirement/s of the
survey/ census is identified
4. Introduction is done following data collection protocols
5. Objectives and confidentiality of data collected are explained in accordance with data
collection protocols

CONTENTS:
● Science
o Eligibility Criteria
o Communication Skills
o Canvassing of assigned area
o Replacement Target Population/ Sampling Unit
● Math
o Basic Arithmetic
● Technology
o Geo Tagging/Updating of Map
o How to use Software
o Qfield app
● Communication
o Identification of respondents
o Pre-interview Process
o Introduction of oneself
o Introduction of the survey
o Selection process of samples
o Data Privacy Act
o Statistical Act of 2013( RA10625)
o Code of Conduct (RA6713)
● Environmental Issues and other concerns
o Block mapping for congested assigned area
o Attitude that must acquired:
o Spontaneous
o Persuasive
o Adaptable
o Punctual
o Honest
o Has team spirit
o People oriented
o Patient
o Has perseverance
o Committed Stewardship
o Prudent
o Focused
o Detail oriented
CBC-Data Collection NC II - 67 -
o Time management
o Respectful
o Tactful
o Diligent
o Has Motivating Power
o Cultural sensitive
o Organized

CONDITIONS:
(please specify what particular resources are needed)

The trainees/students must be provided with the following:


● Tools, equipment, and materials to be used to demonstrate required
- Android Tablet
- Powerbank
- QField Application (mapping)
- Survey Applications (CsPro, ULE App,
● Reference materials
- IRR of Data Privacy Act
- IRR of RA 10625
- IRR of RA 6713
● Manuals
- Interviewers Manual
- Editing Manual/Guideline
-
● Simulated or Actual Workplace

METHODOLOGIES:

● Portfolio Analysis
● Lecture and discussion
● Demonstration
● Role playing
● Mock Interview

ASSESSMENT METHODS:
● Demonstration
● Written Examination
● Interview
● Oral questioning

CBC-Data Collection NC II - 68 -
LO2: ADMINISTER QUESTIONNAIRE

ASSESSMENT CRITERIA:
1. Data collection/ interview methods are applied according to data collection protocols.
2. Difficult situation is addressed based on data collection protocols
3. Answers of respondent are encoded/written according to types of responses and
established data collection protocol
4. Electronic gadget is operated based on user’s manual and industry procedure
5. Confidentiality of information is practiced in accordance with the existing laws

CONTENTS:
● Science
o Data collection Protocols
o Types of Responses (choices , open-ended)
o System of Instructional Manual Recording
o Data Operations Manual Methods
❖ Forms
● Communication
o Interview Process How to conduct enumeration or conduct of interview
- Refusal to answer some questions
- Capacity building to enable the interviewer to deal with difficult situations
o Communication Strategies
o Protocols Data Operations Manual Methods
- Filling out form
o Interview Process How to conduct enumeration orconduct of interview
1. Whom to Interview
2. How to conduct an interview
3. How to ask questions
4. How to record answer.
o Art of Questioning
o Type of responses
- Pre-coded Responses
- Write-in Responses
- Check Box
- Drop Down
- Radio Button
● Environmental Issues and other concerns
o System of Instructional Manual Recording
o Basic operation of electronic gadgets Application
- Household * CS Processing System (CSPro)
- Establishment *ODPS (online data processing system)
o System of Instructional Manual Recording
o Data Privacy Law
o Code of Conduct (RA6713)
o Statistical Act of 2013( RA10625)

CBC-Data Collection NC II - 69 -
CONDITIONS:

The trainees/students must be provided with the following:


(please specify what particular resources are needed)
● Appropriate supplies and materials
● Applicable equipment
● Applicable software
● Workplace or assessment

METHODOLOGIES:
● Case Analysis Matrix
● Mock interview
● Role playing
● Comparative Analysis
● Lecture
● Workshop
● Simulation use of software
● Web-based research
● Field practice

ASSESSMENT METHODS:
● Demonstration with oral questioning
● Post-Test
● Trainees and Trainers Evaluation

CBC-Data Collection NC II - 70 -
LO3: Perform Field Editing

Assessment Criteria:
1. Responses on accomplished questionnaires are reviewed following data collection
protocols
2. Corrective measures are employed following data editing guidelines
3. Confidentiality of information is practiced in accordance with the existing laws.
4. Courtesy is accorded to respondent after interview
5. Posting of stickers/ marking is performed following data collection protocols as
required.
6. Area map is updated according to data collection protocols as required
7. Accomplished questionnaires are checked as to completeness and consistency of
entries
8. Accomplished questionnaires are submitted based on prescribed schedule

CONTENTS:
● Science
o Types of Errors
o Review Procedures
o Consistency checking
o Reviewing responses
o Corrective Measures
o Editing Guidelines
o Types of Markers
o Geo Tagging/Updating of Map

● Math
o Consistency checking
o Basic Arithmetic Operations
● Communication
o Probing Skills
o Following skipping instructions
o Employing corrective measures
● Environmental Issues and other concerns
o Guidelines in Filling-out Markers
o Guidelines in Posting Markers
o Checking Procedures; Philippine Statistical standards (concepts and definitions)
and classification systems (e.g.,PSIC, PSOC, PSCED, PSGC, etc.)
o Data Privacy Law
o Code of Conduct (RA6713)
o Statistical Act of 2013( RA10625)
o Monitoring Procedures
o Interview Status
o Submitted of accomplished administrative forms

CBC-Data Collection NC II - 71 -
CONDITIONS:

The trainees/students must be provided with the following:


(please specify what particular resources are needed)
● Appropriate supplies and materials
- Pencil for Paper and Pencil interview (PAPI)
- Ballpen (PAPI)
- Questionnaire
● Applicable equipment
- Android tablet
- Powerbank
● Applicable software
- CS Pro
- Qfield application
- ULE app
- e-Classification (PSIC, PSOC, PSCED and PSGC)
● Workplace or assessment
- Area of Assignment

METHODOLOGIES:
● Brainstorming
● Group Discussion
● Use Blown Up Form
● Role playing
● Use of multimedia
● Field practice

ASSESSMENT METHODS:
● Demonstration with oral questioning
● Post-Test
● Trainees and Trainers Evaluation

CBC-Data Collection NC II - 72 -
UNIT OF COMPETENCY : PERFORM POST-DATA COLLECTION ACTIVITIES

MODULE TITLE : PERFORMING POST-DATA COLLECTION ACTIVITIES

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude
required to perform work to completion, submit survey results
and other documents in a timely and accurate manner, and
perform documentation

NOMINAL DURATION : 24 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainees/students must be able to:

LO1. Perform work completion

LO2. Perform documentation

LO3. Submit documents

CBC-Data Collection NC II - 73 -
LO1. PERFORM WORK COMPLETION

ASSESSMENT CRITERIA:

1. Call-back is undertaken following data collection protocols as necessary.


2. Unresolved issues are reported and referred to immediate supervisor.
3. Electronic gadgets and/or data collection instruments are returned to the
immediate supervisor following industry procedure.
4. Completeness / consistency checking of enumeration is carried out according to
standard operating procedures.

CONTENTS:

● Science
o Post - Data Collection Protocols
▪ Completeness checking of items in the questionnaire

▪ Consistency checking of enumeration scope and coverage

▪ Verification Process
o Standard operating procedures (SOP) on returning the gadgets issued
● Technology
o Operation of electronic gadgets, applications, and system
o Basic knowledge on Geotags
● Mathematics
o Basic Arithmetic (mathematical operations, rounding off)
o Understanding of acceptable response rate
● Communication
o Call Back
▪ Definition

▪ Process
o Accomplishment of required forms
o Unresolved issues
▪ Definition

▪ Types

▪ Process

▪ Reporting and referring unresolved issues


o Flow of communication
o Refresher on the types of surveys
● Environmental Issues and other concerns
o Rights of respondents
o Performing due diligence in unlocated establishments and households in
spite of the availability of geotags
o Knowledge of RA 10625
o Knowledge of RA 10173
CBC-Data Collection NC II - 74 -
CONDITIONS:

Students/trainees must be provided with the following:

● Tools
● Equipment
○ Printers (colored and black and white)
○ Tablet (with appropriate OS and software program/ application
installed, as well as ability to access to the internet connection)
○ Powerbank
○ Mobile phone
● Materials
○ Sticker (for households) and address stub (for the
questionnaires)
○ Pencil
○ Ballpen
○ Eraser
○ Show cards/ flash cards
○ Identification card (ID) with ID lace
○ Uniform
○ Umbrella
○ Bag
○ Raincoat
○ Boots
○ Clipboard
○ Survey and administrative forms
○ Masterlist of samples/ Control list

● Manuals and References


o Enumerator’s manual or Team Supervisor’s Manual
o Processing Manual
o Copy of Philippine Standard Geographic Code (PSGC)
o Copy of Philippine Standard Geographic Code (PSOC)
o Copy of Philippine Standard Geographic Code (PSIC)
o Copy of Philippine Standard Geographic Code (PSCED)
o Survey and administrative forms
o Transmittal and receipt forms
o Daily Time Record
o Itinerary of Travel
o User’s manual of electronic gadgets

● Training Venue and Simulated or Actual Workplace


○ Digital light projection/ LCD projector
○ Audio system
○ Internet connection
○ White board
○ White board marker and eraser

METHODOLOGIES:

CBC-Data Collection NC II - 75 -
● Lecture / Discussion
● Brainstorming
● Case Analysis
● Demonstration/ Mock interview
● Observation
● Role Play
● Written Test
● Immersion/ Field practice

ASSESSMENT METHODS:

● Demonstration/ practical examination


● Written or Online Exam
● Observation
● Oral evaluation

CBC-Data Collection NC II - 76 -
LO2. PERFORM DOCUMENTATION

ASSESSMENT CRITERIA:

1. Observations are documented using prescribed forms.


2. Observations are consolidated based on industry procedure.
3. Suggestions and recommendations are listed and reported based on
documented observations.

CONTENTS:

● Science
o Documentation Procedures
o Scrutiny of questionnaires
● Completeness checking of items in the questionnaire

o Validation of submitted forms/data
o Procedures in listing and reporting of observation
o Basic/ simple analysis/ reasoning
● Technology
o Using database and word processing applications
o Using gadgets and computers
● Mathematics
o Basic Arithmetic (Mathematical Operations, Rounding Off)
● Communication
o Accomplishment of prescribed survey/administrative forms
o Basic Narrative/ Report Writing
o Filing Systems
▪ naming convention

▪ batching
o Basic Presentation skills
● Environmental Issues and other concerns
o Mental health concerns specifically on stress management due to
deadlines

CONDITIONS:

Students/trainees must be provided with the following:

▪ Tools, equipment, and materials to be used to demonstrate required task


● Tools
● Equipment
○ Computer
○ Printers (colored and black and white)
○ Tablet (with appropriate OS and software program/ application
installed, as well as ability to access to the internet connection)
○ Powerbank
○ Mobile phone
CBC-Data Collection NC II - 77 -
● Materials
○ Pencil
○ Ballpen
○ Eraser
○ Identification card (ID) with ID lace
○ Survey and administrative forms
○ Masterlist of samples/ Control list
○ Paper, A4
○ Paper, Legal Size

● Manuals and References


Enumerator’s manual or Team Supervisor’s Manual
Processing Manual
Copy of Philippine Standard Geographic Code (PSGC)
Copy of Philippine Standard Geographic Code (PSOC)
Copy of Philippine Standard Geographic Code (PSIC)
Copy of Philippine Standard Geographic Code (PSCED)
Survey and administrative forms
Transmittal and receipt forms
Daily Time Record
Itinerary of Travel
User’s manual of electronic gadgets

● Training Venue and Simulated or Actual Workplace


○ Digital light projection/ LCD projector
○ Computer
○ Audio system
○ Internet connection
○ White board
○ Whiteboard Marker and eraser

METHODOLOGIES:

● Lecture / Discussion
● Demonstration
Job shadowing/ Observation
● Role Play
● Written Test
● Immersion/ Field practice
● Portfolio
● Case Analysis

ASSESSMENT METHODS:

● Demonstration/ practical examination


● Written or Online Exam
● Observation
● Oral evaluation
● Portfolio evaluation

CBC-Data Collection NC II - 78 -
LO3. SUBMIT DOCUMENTS

ASSESSMENT CRITERIA:

1. Accomplished questionnaires are submitted following data collection protocols.


2. Data file in electronic gadgets is transmitted based on data collection protocols.
3. Other required documents and forms are submitted according to submission
protocols.

CONTENTS:

● Technology
o Using computer application/ electronic gadgets
o Basics of the internet
o Digital literacy
o Electronic transmittal of data file
● Mathematics
o Knowledge on file sizes
● Communication
o Submission Protocols
o Submission of prescribed forms and documents
▪ Types of prescribed forms/templates
● Narrative / incident reports
● Unused questionnaires/forms
● Other administrative forms
▪ Accomplishment of prescribed (questionnaires and administrative)
forms
o Folioing (for Least Accessible Areas)
o Filing Systems and Data Management
▪ Records management and disposal
o Debriefing Meetings and Data Dissemination Sessions
● Environmental Issues and other concerns
o Use of different modes of transportation
o Courier services
o Financial and administrative concerns
o Data Privacy Act
o 5s of Good Housekeeping

CONDITIONS:

Students/trainees must be provided with the following:

▪ Tools, equipment, and materials to be used to demonstrate required task


● Tools
● Equipment
○ Computer
○ Printers (colored and black and white)

CBC-Data Collection NC II - 79 -
○ Tablet (with appropriate OS and software program/ application
installed, as well as ability to access to the internet connection)
○ Powerbank
○ Mobile phone
● Materials
○ Pencil
○ Ballpen
○ Eraser
○ Identification card (ID) with ID lace
○ Survey and administrative forms
○ Masterlist of samples/ Control list
○ Paper, A4
○ Paper, Legal Size
○ Shoelace
○ Carton/box
○ Packaging tape

● Manuals and References


o Enumerator’s manual or Team Supervisor’s Manual
o Processing Manual
o Copy of Philippine Standard Geographic Code (PSGC)
o Copy of Philippine Standard Geographic Code (PSOC)
o Copy of Philippine Standard Geographic Code (PSIC)
o Copy of Philippine Standard Geographic Code (PSCED)
o Prescribed forms and documents
o Transmittal and receipt forms
o Daily Time Record, itinerary of travel, and other administrative
forms
o User’s manual of electronic gadgets

● Training Venue and Simulated or Actual Workplace


○ Digital light projection/ LCD projector
○ Computer
○ Audio system
○ Internet connection
○ White board
○ Whiteboard Marker and eraser

METHODOLOGIES:
● Lecture / Discussion
● Demonstration or walk-through
● Job shadowing/ Observation
● Written Test
● Immersion/ field practice

ASSESSMENT METHODS:

● Demonstration
● Written or Online Exam
● Practical exam
● Oral evaluation

CBC-Data Collection NC II - 80 -
ACKNOWLEDGMENT
The Technical Education and Skills Development Authority acknowledges
the endeavor and contribution of the different stakeholders in the
development of this Competency-based Curriculum

INDUSTRY EXPERT
MR. JOHN LOUIE S. MARASIGAN Technical Expert
Laguna State Polytechnic University Philippine Statistics Authority

MR. ENRICO R. RIVANO CHRISTINE JOANN L. GONZAGA


Laguna State Polytechnic University
CHARITO C. ARMONIA
MS. VANESSA C. ZUBIETA CONRAD E. SONTILLANO
Southern Luzon State University
NORMAN L. BUNDALIAN
MR. JED FRANK S. MARQUESES MARGARITA G. CADA
Southern Luzon State University
MARINELA C. MAGCAMIT
Technical Expert
Philippine Statistics Authority BAMBIEA. VILLARUEL
JOCYLANE MAE C. DINOPOL
ASEC DANIEL A. ARIASO SR.
YRA B. SIBUG
MARGIE M. QUINTO
ELAINE CLAIRE D. ALALONG
JOHN ELVIN O. PATERTER
MARIA LIZA M. BIGORNIA
YEHRIDA S. GULAM
WILMA PERANTE
JANINE MAY D. GARCIA
ROSELL JOHN D. GABI
JIE A. MAWILE
MAFE BAUTISTA
CYNTHIA C. VALLESTEROS
ROSALINDA C. APURA
JUN DAVE T. PATRICIO
BERNADETTE JOY D. ULAR
JOYCE ANN B. VALDEZ
ABRAHAM ENRICO E. GULAY, JR.
APOLINAR F. OBLEA
ERROLD BLAINE A. NOGOY
ELIZABETH M. RAYO
PACIANO B. DIZON
SHAINE NATALIE C. ARANETA
SUSAN CORA F. HUFANA
ESTRELLA R. VARGAS
IRENE C. SINDAC
MARIA VIRGINIA R. OLVENA
MARILYN F. QUIBEN
RAUL M. LUDOVICE
LUCIA IRAIDA A. SONEJA
DEXTER DAVE F. FELIA
GLENNBOY C. LISTON
AMELIA G. BASILIO
ADRIAN LUPO M. EBERO
KRYSLIE KATE R. MAGUATE
HELEN L. ADOLACION
LIZ T. DUQUE
AIRENE A. PUCYUTAN

CBC-Data Collection NC II - 81 -
TESDA - NITESD TECHNICAL FACILITATORS
Curriculum and Training Aids Development Division

AGNES P. PANEM
ABEL B. ELPEDES
MARIA CARMINA S. DE GUZMAN
MAY M. FRANCISCO
HONEYLET T. ESPINO
ARMINA FLORA T. VILLANUEVA
WILMA T. BATHAN
MARK ANTHONY A. BULAON
RYACHELLE GAIL B. DELA CRUZ

CBC-Data Collection NC II - 82 -
What is Competency-Based Curriculum (CBC)?

❑ A competency-based curriculum is a framework or guide for the


subsequent detailed development of competencies, associated
methodologies, training and assessment resources.

❑ The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.

❑ CBC can be developed immediately when competency standards


exist.

❑ When competency standards do not exist, curriculum developers


need to clearly define the learning outcomes to be attained. The
standard of performance required must be appropriate to industry
and occupational needs through the industry/enterprise or
specified client group consultations.

These materials are available in both printed and electronic copies.

For more information please contact:


Technical Education and Skills Development Authority (TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and
635 or visit our website: www.tesda.gov.ph or the TESDA Regional or
Provincial Office nearest you.

CBC-Data Collection NC II - 83 -

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