Edmilson Carvalho de Mattos - EPM ALPHAVILLE
Edmilson Carvalho de Mattos - EPM ALPHAVILLE
Edmilson Carvalho de Mattos - EPM ALPHAVILLE
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• Friendly.
• Committed to the values of the company
. Jira / Bitrix24 / React / Bisagi / RPA / EUC
. Project Microsoft
. Pacote office advanced
Experience
Tata Consultancy Services
Program Project Manager
January 2022 - Present (1 month)
São Paulo, Brasil
Mae Corp
Continuous Improvement Manager / Project Manager Scrum master
August 2016 - January 2022 (5 years 6 months)
São Paulo, Brasil
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• Mgt of digital transformation projects and programs leading activities such
as: Business process review and identification of improvement opportunities,
definition of the architecture and functional requirements of solutions.
• Mgt of the innovation process and creation of an environment of engagement
mentality for the entire company in today's digital aspects, such as: IoT, Mgt
4.0, Big Data, Analytics, Mach. Learning and Agile. This movement scales the
company's Top down, involving and changing the culture, mission and vision of
the group facing the challenges of the 21st century. With that, continuous and
engaged training by the entire mgt and direction, as only with full involvement
would there be success in a project of such a range;
• Working for the last 8 years, also with startups such as Scrum Master,
Product Owner and Agile Coach in mobile solution projects. Definition
of tools, architecture and focus on acceptability and usability according
to the TAM (Technology Acceptance Model) model and also taking into
account the principles of UI / UX Designer building IOS and Android solutions
for applications related to health, agrobusiness, services, finance and e-
commerce. Work with technical teams to deliver solutions applicable to mobile.
In innovation and digital transformation projects, RPA, e-commerce platforms.
Too, End user computing.
HSBC
Program Project Manager of Compliance
March 2015 - September 2016 (1 year 7 months)
Curitiba Area, Brazil
Brasil Kirin
Project Manager of CRM Dynamics Microsoft
March 2013 - October 2014 (1 year 8 months)
Itu, São Paulo, Brasil
• Coordinate and implement CRM Dynamics at the Brasil Kirin client, in Itú,
at the CSC focusing on the automation and consolidation of data related to
operations, calls, requests, SAC, services and personnel. The CSC comprised
HR, Tax, Billing, Transport, IT, Logistics, Customer Service, that is, the entire
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back office supporting industrial operation; • Weekly report on the evolution
of the project with the participation of all managers involved, alerting and
charging for mitigating actions by ISSUES; • Maintain contact and good
relationship with all sectors involved, in order to facilitate communication
and give visibility to the project; • Manage a direct team of 3 analysts, in
locco and 4 developers, based in SP capital; • CRM implementation and
parameterization according to the process mapping presented by the client; •
Delivery of the CRM implemented in 9 months and data extraction, which were
previously measured manually, via phone, internet and portal, now all in one
repository. With the installation of monitors in each sector, alerting the number
of open calls and the waiting time compared to the standard time; • As a
result, Brasil Kirin was able to mediate the efficiency of each sector, drastically
reduced its staff, as many activities became automated and much safer.
Facilitating decision-making by managers and reports from the headquarters in
Japan.
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Note: When we started the project, the contracting company was CVRD, which
was aiming to sell to Norsk Hydro, which occurred in mid-2012.
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started from and results obtained so far. Ministers of the portfolios participated
in this seminar, to become aware of the evolution of the projects and report to
the organs and the Presidency. SAP implementations in Sonangol, release e
rolout,
Cobra-Tecnologia
Project Manager Oracle
September 2007 - December 2008 (1 year 4 months)
Develop, coordinate and monitor implementation of the project implementation
of ERP Oracle public financial institution, interacting with 400 employees,
enabling the institution, through the deployment of 26 modules, with accurate
and immediate information and a model of business process best suited to
institution.
Coordinate the process of change generated by the impact of implementation
of ERP and the change in organizational culture necessary for the success
of the project. Fade resistance and overcome them through a lot of talk,
symposia and training. The secret was to generate synergies.
Link between managers of the institution, team and suppliers.
Education
FIAP
Executive MBA, Acting, in clients, in the Scrum Team on the journey to
understand the process, its values, rules an · (2021 - 2022)
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EBAC - Escola Britânica de Artes Criativas e Tecnologia
Produc Designer, Gestão de Marketing · (2021 - 2021)
SCRUMSTYDE SFC
SCRUM, Gestão de Projetos · (2021 - 2021)
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