B Cisco Ie 4010 Switch Hardware Installation Guide
B Cisco Ie 4010 Switch Hardware Installation Guide
B Cisco Ie 4010 Switch Hardware Installation Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
© 2016–2023 Cisco Systems, Inc. All rights reserved.
CONTENTS
Switch Models 1
Cable Side 2
10/100/1000 PoE/PoE+ Ports (Downlinks) 3
Alarms 4
Mini USB Port 4
SD Flash Memory Card 4
Display Mode Button 5
Power-Input Terminal 5
100/1000 SFP Ports 5
Console Ports 5
Switch Panel LEDs 6
Port LEDs 7
Display Mode Button 9
Power-Supply Module LEDs 10
Alarm LEDs 10
SD Flash Memory Card LED 10
USB LED 11
System LED 11
Power-Supply Side 11
Power-Supply Side LEDs 12
Power Supply Features 13
Management Options 13
Network Configurations 14
Warnings 15
Installation Guidelines 17
Verifying Switch Operation 17
Installing the Switch 17
Rack-Mounting 18
Attaching Brackets for 19-Inch Racks 18
Attaching Brackets for 19-Inch Racks for IP-30 Compliance (Optional) 19
Attaching Brackets for 23-Inch Racks 21
Attaching Brackets for ETSI Racks 23
Rack-Mounting the Switch 24
Wall-Mounting 24
Attaching Brackets 26
Attaching Brackets for IP-30 Compliance (Optional) 27
Wall-Mounting the Switch 27
After the Switch is Mounted on the Wall 28
Installing and Removing SFP Modules 28
Installing SFP Modules 28
Connecting to SFP Modules 31
Removing SFP Modules 33
Replacing the SD Flash Memory Card 33
Connecting Devices to the Ethernet Ports 34
Where to Go Next 35
Power-Supply Modules 37
Power-Supply Module Installation 39
Installation Guidelines 39
Installing a Power-Supply Module 39
Equipment That You Need 40
Grounding the Switch 40
Installing the Power-Supply Module in the Switch 42
Installing the DC Power Supply in the Switch 43
Wiring the Power Source 44
Removing the Power-Supply Module 48
CHAPTER 4 Troubleshooting 49
Diagnosing Problems 49
Switch Boot Fast 49
Switch LEDs 49
Switch Connections 49
Bad or Damaged Cable 50
Ethernet and Fiber-Optic Cables 50
Link Status 50
10/100/1000 Port Connections 50
SFP Module 51
Interface Settings 51
Ping End Device 51
Spanning Tree Loops 51
Switch Performance 51
Speed, Duplex, and Autonegotiation 51
Autonegotiation and Network Interface Cards 52
Cabling Distance 52
Resetting the Switch 52
How to Recover Passwords 53
Finding the Switch Serial Number 53
Connector Specifications 61
10/100/1000 Ports 61
SFP Module Connectors 61
Console Port 62
Alarm Port 63
Switch Specifications 77
Power-Supply Module Specifications 79
Alarm Ratings 79
Switch Models
Table 1: Switch Models
1
Note All copper Gigabit Ethernet interfaces support speed negotiation to 10/100/1000 mbps and duplex
negotiation.Ethernet 4010 Series.
2
Note Can be upgraded to IP Services at a fee. IP Services License Product Numbers are the following:
L-IE4000-RTU= (Electronic SW License for IE4000 Switches)
Cable Side
Figure 1: Cisco IE-4010-16S12P Cable-Side View
Table 2:
1 LEDs
4 Alarm port
6 Power-input terminal
10 Console port
Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are
made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection
methods, unless the exposed metal parts are located within a restricted access location and users and service
people who are authorized within the restricted access location are made aware of the hazard. A restricted
access area can be accessed only through the use of a special tool, lock and key or other means of security.
Statement 1072
The 10/100/1000 PoE ports on the Cisco IE-4010 switches provide PoE support for devices that are compliant
with IEEE 802.3af/802.3at. The Cisco prestandard PoE is also supported for Cisco IP Phones and Cisco
Aironet Access Points. The PoE ports on the switch deliver up to 30 W of PoE+ power. All twelve ports are
PoE ports and can be assigned a port priority.
When both power-supply modules are installed, the system has enough power to support all twelve ports as
PoE ports. The maximum available PoE power is 200W.
With one power module installed, the maximum available PoE power is 80W. In case one power-supply
modules fails, the power to the low priority PoE ports is dropped, while power to the high priority PoE ports
remains uninterrupted.
On a per-port basis, you control whether or not a port automatically provides power when an IP phone or an
access point is connected.
The 10/100/1000 PoE ports use RJ-45 connectors with Ethernet pinouts. The maximum cable length is 328
feet (100 meters). The 100BASE-TX and 1000BASE-T traffic requires CA5, CAT5e, or CAT6 unshielded
twisted pair (UTP) cable. The 10BASE-T traffic can use CAT3 or CAT4 UTP cable.
For information about configuring and monitoring PoE ports, see the switch software configuration guide on
Cisco.com.
For information about port connections and port specifications, see Connecting Devices to the Ethernet Ports,
on page 34.
Note The output of the PoE circuit has been evaluated as a Limited Power Source (LPS) per IEC 60950-1.
Alarms
The switch has four alarm inputs and one alarm output.
Alarm Input
The alarm input is a dry-contact alarm port. You can connect up to four alarm inputs from devices, such as a
door, a temperature gauge, or a fire alarm, to the alarm port. You can use the CLI to set the alarm severity to
minor, or major. An alarm generates a system message and turns on an LED. See the ??? for the LED
descriptions.
Alarm Output
The alarm output can be configured as a major alarm. Output alarms often control an external alarm, such as
a bell or a light. To connect an external alarm device to the relay, you connect two relay contact wires to
complete the electrical circuit. See for information on the alarm pinouts. see the Alarm Port, on page 63.
Note The 5-pin mini-Type B connectors resemble the 4-pin mini-Type B connectors. They are not compatible. Use
only the 5-pin mini-Type B.
The configurable inactivity timeout reactivates the RJ-45 console port if the USB console port is activated,
but no input activity occurs on it for a specified time period. When the USB console port deactivates due to
a timeout, you can restore its operation by disconnecting and reconnecting the USB cable. For information
on using the CLI to configure the USB console interface, see the switch software guide.
Power-Input Terminal
The power-input terminal provides screw terminals for the AC and DC power connections. The switch can
operate with one or two power supplies. If one of the power sources fail, the other continues to power the
switch. See Power Supply Installation, on page 37 for information.
Figure 3: Power-Input Terminal
Console Ports
You can connect the switch to a PC running Microsoft Windows or to a terminal server through either the
RJ-45 console port or the USB console port.
• RJ-45 console port. The RJ-45 connection uses an RJ-45-to-DB-9 female cable.
• USB mini-Type B console port (5-pin connector). The USB connection uses a USB Type A-to-5-pin
mini-Type B cable.
The USB console interface speeds are the same as the RJ-45 console interface speeds.
To use the USB console port, you must install the Cisco Windows USB device driver on the device that is
connected to the USB console port (device running with Microsoft Windows). See Installing the Cisco
Microsoft Windows XP, 2000, Vista, 7, 8, and 10 USB Device Driver, on page 72 for more information.
With the Cisco Windows USB device driver, connecting and disconnecting the USB cable from the console
port does not affect Windows HyperTerminal operations. Mac OS X or Linux require no special drivers.
3 SYS (system)
10 Redundancy status
12 PoE
Port LEDs
Each Ethernet port has a port LED. These port LEDs, display information about the individual ports. The port
mode determines the type of information shown by the port LEDs. The following table lists the mode LEDs
and their associated port modes and meanings
All Off Port status The port status. This is the default mode.
SPEED Port speed The port operating speed: 10, 100, 1000 mbps or
10 Gbps.
DUPLX Port duplex mode The port duplex mode: full duplex or half duplex.
SYNCE Synchronous Ethernet status Not supported by software yet. Mode button skips
this LED.
To select or change a mode, press the Mode button until the desired mode is highlighted. The Mode LED will
turn ON solid green when a mode is selected and turn OFF when timeout (5 seconds) or a different mode is
selected. When you change port modes, the meanings of the port LED colors also change. The following table
explains how to interpret the port LED colors in different port modes.
Downlink Ports
Uplinks Ports
SYNCE Off
Green Valid input is present, and the output is within the operating range.
Red Valid input is present, and the output is outside the operating range or is
not present.
Blinking red Power-supply module (1 or 2) is installed but valid input is not present.
Alarm LEDs
Table 6: Alarm LEDs
Output Alarm
USB LED
The USB LED indicates the console port is in use.
If you connect a cable to the console port, the switch automatically uses that port for console communication.
If you connect two console cables, the USB console port has priority.
System LED
Table 9: System LED
Power-Supply Side
The power-supply side has the LED panel and two power-supply slots for the removable power supplies.
Figure 5: Switch with Both Power-Supply Modules
Table 10:
3 LED panel
Alarms 1-4 and OUT Alarm ports and Alarm Output status
For more information about these LEDs, see Switch Panel LEDs, on page 6.
Caution Only the -H version power supplies are certified safe for hazardous environments.
For information on installing the power-supply modules, see Power Supply Installation, on page 37.
See Power-Supply Module LEDs, on page 10 for information on the power supply LEDs.
Management Options
Cisco IOS CLI
• You can configure and monitor the switch from the CLI. Connect your management station to the switch
console port or use Telnet from a remote management station. See the switch command reference on
Cisco.com for information.
Device Manager
• You can use Device Manager, which is in the switch memory, to manage individual and standalone
switches. This web interface offers quick configuration and monitoring. You can access Device Manager
from anywhere in your network through a web browser. For more information, see the Device Manager
online help.
Prime Infrastructure
• Cisco Prime Infrastructure simplifies the management of wireless and wired networks. It offers Day 0
and 1 provisioning, as well as Day N assurance from the branch to the data center. We call it One
Management. With this single view and point of control, you can reap the benefits of One Management
across both network and compute.
Network Configurations
See the switch software configuration guideon Cisco.com for an explanation of network configuration concepts.
The software configuration guide also provides network configuration examples for creating dedicated network
segments that are interconnected through Ethernet connections.
Warnings
These warnings are translated into several languages in the Regulatory Compliance and Safety Information
for the Cisco IE 4010 Switch document.
These warning statements apply to all the switches:
Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces,
and watches). Metal objects will heat up when connected to power and ground and can cause serious burns
or weld the metal object to the terminals. Statement 43
Warning Read the installation instructions before you connect the system to its power source. Statement 1004
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available. Statement 1024
Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030
Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement
1040
Warning For connections outside the building where the equipment is installed, the following ports must be connected
through an approved network termination unit with integral circuit protection. 10/100/1000 Ethernet Statement
1044
Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended
ambient temperature of :
140°F (60°C) Statement 1047
Note Operating temperatures exceeding 60C are not covered by the product safety certifications and approvals.
However, the switch can function in the installations under the environmental conditions listed Switch
Specifications.
Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074
Note For U.S. installations, refer to national electrical code ANSI/NFPA 70.
Warning To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 1.75 in. (4.4
cm). Statement 1076
Warning Avoid using or servicing any equipment that has outdoor connections during an electrical storm. There may
be a risk of electric shock from lightning. Statement 1088
Installation Guidelines
Before installing the switch, verify that these guidelines are met:
• Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting
fixtures. Make sure that the cabling is away from other devices that might damage the cables.
• Operating environment is within the ranges listed in Technical Specifications, on page 77.
• Relative humidity around the switch does not exceed 95 percent (non-condensing).
• Altitude at the installation site is not higher than 13,800 feet.
• For 10/100/1000 fixed ports, cable lengths from the switch to connected devices are not more than 328
feet (100 meters).
• For more information about SFP/SFP+ modules and cables, see Transceiver Modules.
• Airflow around the switch and through the vents is unrestricted. To prevent overheating, the switch must
meet the minimum clearance of 1.75 inches (4.4 cm) at the top and bottom.
Note If the switch is installed in a closed or multirack assembly, the temperature around it might be greater than
normal room temperature. Ensure that the internal temperature does not exceed the maximum ambient
temperature specifications for the switch.
After a successful POST, disconnect the power from the switch. For more information, see Wiring the Power
Source, on page 44. See Switch Installation, on page 15 to install the switch in a rack or on a wall.
• Wall-Mounting
Rack-Mounting
To rack-mount the switch, select the rack size and follow the steps in these sections:
Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack. Statement 1006
Warning For mounting railway-application equipment and for EN50155 standard compliance, the switch must be
installed only in a rack mid-mounting position. If you install the switch in a front rack-mounting (cable side
or power supply side) position or in a wall-mounting position, a mechanical failure can occur that results in
the switch becoming detached from the rack. Statement 403
1 Rubber plug
2 Switch
3 Screwdriver
1. Identify your bracket mounting position. See Attaching Brackets for 19-Inch Racks, on page 18.
2. Insert the rubber plugs in the appropriate holes on both sides of the switch.
3. Use a screwdriver or pen to completely push in the rubber plugs.
4. Install the brackets on both sides of the switch. See Attaching Brackets for 19-Inch Racks, on page 18.
Note For IP-30 compliance: If you use 23-inch brackets or ETSI brackets, you can insert the rubber plugs in the
same holes as shown in the figure above before installing the brackets.
Note 23-inch and ETSI brackets should not be used in high vibration environments, including any railway application
(EN50155).
Note For IP-30 compliance: If you use 23-inch brackets or ETSI brackets, you can insert the rubber plugs in the
same holes as shown in Figure 11 ??? before installing the brackets.
Note For IP-30 compliance: If you use 23-inch brackets, you can insert the rubber plugs in the same holes as shown
in Attaching Brackets for 19-Inch Racks, on page 18 before installing the brackets.
2 Cable-side-mounting position
Note 23-inch and ETSI brackets should not be used in high vibration environments, including any railway application
(EN50155).
Note For IP-30 compliance: If you use ETSI brackets, you can insert the rubber plugs in the same holes as shown
in Figure 11 before installing the brackets.
For configuration instructions about the CLI setup program, see Configuring the Switch with the CLI Setup
Program, on page 65.
Wall-Mounting
Warning Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware
or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Statement 378
Warning For mounting railway-application equipment and for EN50155 standard compliance, the switch must be
installed only in a rack mid-mounting position. If you install the switch in a front rack-mounting (cable side
or power supply side) position or in a wall-mounting position, a mechanical failure can occur that results in
the switch becoming detached from the rack. Statement 403
• Sides of switch (facing up and facing down): 3.75 in. (9.52 cm)
• Port side 3.0 in. (7.62 cm)
Power supply side: 5.25 in. (13.33 cm)
Cover side (not facing wall): 1.75 in. (4.44 cm)
Base side (facing wall): 0 in. (0 cm)
Attaching Brackets
Figure 14: Attaching 19-inch Rack Brackets
1 User-supplied screws
Warning Do not insert and remove SFP modules while power is on; an electrical arc can occur. This could cause an
explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before
proceeding. Statement 1087
Caution Depending on the SFP module you use, the operating temperature limits may be effected. Choose an SFP
module appropriate to the installed environment.
Caution To prevent electrostatic-discharge (ESD) damage, follow standard board and component handling procedures.
Caution Do not install or remove the LC SFP module with fiber-optic cables attached because of potential damage to
the cables, the cable connector, or the optical interfaces in the SFP module. Disconnect all cables before
removing or installing an SFP module.
Note Removing and installing an SFP module can shorten its useful life. Do not remove and insert any module
more often than is absolutely necessary.
Caution Do not remove the dust plugs from the fiber-optic SFP module port or the rubber caps from the fiber-optic
cable until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables
from contamination and ambient light.
The 100/1000BASE-T (copper) SFP transceiver, seen in the following figure, has a bale-clasp locking
mechanism that secures the transceiver in the module socket. The SFP network interface is an RJ-45 connector.
Figure 17: 1000BASE-T SFP Transceiver
1 RJ-45 connector
Caution To comply with GR-1089 intrabuilding lightning immunity requirements, you must use grounded, shielded,
twisted-pair, CAT5 cabling.
Note When connecting to a 100/1000BASE-T-compatible server, workstation, or router, use four twisted-pair,
straight-through CAT5 cabling for the SFP transceiver port. When connecting to a 100/1000BASE-T-compatible
switch or repeater, use four twisted-pair, crossover CAT5 cabling.
Caution To avoid ESD damage, handle the SFP by its sides; do not touch the connector pins.
Note Different Cisco devices have different SFP transceiver socket configurations. Your Cisco device might require
that the SFP transceiver be installed with the bale-clasp either in a latch-up or a latch-down orientation. Verify
that you have the SFP transceiver oriented correctly when you position it in front of the port socket.
5. With the bale-clasp closed (locked), slide the SFP transceiver into the socket until you feel it snap in place
in the socket. You may hear an audible click as the SFP transceiver latch engages in the socket.
6. Connect the network interface cable RJ-45 plug to the SFP RJ-45 connector.
7. Observe the port status LED:
• Green indicates that the SFP transceiver and the target device established a link.
• Amber indicates that the port is discovering the network topology and searching for loops. This
process takes about 30 seconds, and then the LED turns green.
• Off indicates that the target device might not be turned on, there might be a cable problem, or there
might be a problem with the adapter installed in the target device. Refer to Troubleshooting, on page
49 for solutions to cabling problems.
Warning Do not connect or disconnect cables to the ports while power is applied to the switch or any device on the
network because an electrical arc can occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed from the switch and cannot be accidentally be turned on, or verify that the area
is nonhazardous before proceeding. Statement 1070
Caution Do not remove the rubber plugs from the SFP module port or the rubber caps from the fiber-optic cable until
you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from
contamination and ambient light.
Caution To prevent ESD damage, follow standard board and component handling procedures.
Before connecting to the SFP module, be sure that you understand the port and cabling guidelines in Installing
and Removing SFP Modules, on page 28. See Cable and Connectors, on page 61 for information about the
LC on the SFP module.
Caution To prevent ESD damage, follow standard board and component handling procedures.
Note When connecting to a 1000BASE-T device, use a four twisted-pair CAT5 cable.
1 Bale clasp
Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are
made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection
methods, unless the exposed metal parts are located within a restricted access location and users and service
people who are authorized within the restricted access location are made aware of the hazard. A restricted
access area can be accessed only through the use of a special tool, lock and key or other means of security.
Statement 1072
Caution Category 5e and Category 6 cables can store high levels of static electricity. Always ground the cables to a
suitable and safe earth ground before connecting them to the switch or other devices.
Where to Go Next
You can use the default configuration or use any of the management options described in Management Options,
on page 13 to change the switch settings.
Power-Supply Modules
Model Description
1 Power-supply module
2 PSU OK LED
3 Captive screw
1 Power-supply module
2 PSU OK LED
3 Captive screw
Note Power Supplies with the -H suffix are required for hazardous environment installations. Non hazardous
environments may use either -H or non -H supplies.
For a description of the PSU OK LEDs, see Power-Supply Module LEDs, on page 10.
Installation Guidelines
Observe these guidelines when removing or installing a power-supply module:
A power-supply module that is only partially connected to the switch disrupts the system operation.
Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages
and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other
equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all
cards, faceplates, front covers, and rear covers are in place. Statement 1029
Warning Do not reach into a vacant slot while installing or removing a module. Exposed circuitry is an energy hazard.
Statement 206
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030
Warning Avoid using or servicing any equipment that has outdoor connections during an electrical storm. There may
be a risk of electric shock from lightning. Statement 1088
Warning The covers are an integral part of the safety design of the product. Do not operate the unit without the covers
installed. Statement 1077
Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028
Caution Equipment installation must comply with local and national electrical codes.
• Use the 16-14 AWG wire and appropriate terminals for the AC or high-voltage DC power supply
• Use the12-10 AWG wire and appropriate terminals for the low-voltage DC power supply
• Crimping tool (such as Thomas & Bett part number WT2000, ERG-2001)
• 6-gauge copper ground wire
• 12-AWG wire (minimum) for the low-voltage power-supply module and 16-AWG (minimum) wire for
the high-voltage power-supply module
• For power source connections, use wires rated for at least 194°F (90°C).
• UL- and CSA-rated style 1007 or 1569 twisted-pair copper wire
• Wire-stripping tools for stripping 6-, 10-, 12-, 14-, and 16-gauge wires.
• Number-2 Phillips screwdriver
• Flat-blade screwdriver
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available. Statement 1024
Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046
Caution Follow the grounding procedure instructions, and use an appropriately Listed or certified lug (included with
the switch) for number-6 AWG wire and 10-32 ground-lug screws.
Note You can use the grounding lug to attach a wrist strap for ESD protection during servicing.
Follow these steps to install a dual-hole lug on the switch. Be sure to follow any grounding requirements at
your site.
Step 1 Use a Phillips screwdriver or a ratcheting torque screwdriver with a Phillips head to remove the ground screw from the
cable side of the switch. You need the screw in Step 4.
Step 2 Strip the 6-gauge ground wire to 0.5 inch (12.7 mm) ± 0.02 inch (0.5 mm). Stripping more than the recommended amount
of wire can leave exposed wire from the connector.
Figure 21: Stripping the Ground Wire
Step 3 Insert the ground wire into the terminal lug, and crimp the terminal to the wire.
Step 4 Slide the ground screw from Step 1 through the terminal lug. Insert the ground screws into the opening on the cable side.
Figure 23: Attaching the Terminal Lug
Step 5 Use a ratcheting torque screwdriver to tighten the ground screws to 30 in-lb (± 2 in-lb).
Step 6 Attach the other end of the ground wire to an appropriate ground.
Step 2 Use a Phillips screwdriver to loosen the two captive screws of the blank power-supply module and gently pull it out. See
the following figures.
Step 3 Insert the power-supply module into the slot, and gently push it in.
Note Ensure that the power supply module is flush with the switch.
Step 1 Turn off power at the DC circuits. To ensure that power is removed from the DC circuits, locate the circuit breakers for
the DC circuits, switch the circuit breakers to the OFF position, and tape the circuit-breaker switches in the OFF position.
Step 2 Use a number-2 Phillips screwdriver to remove the plastic safety cover from the power supply terminal blocks.
Step 3 Use a number-1 Phillips screwdriver to remove the DC-input power wires from the power terminals.
Step 4 Use a Phillips screwdriver to loosen the two captive screws at the lower edge that secure the power supply module to the
switch chassis
Step 5 Remove the power supply module from the power slot by pulling on the extraction handle.
Step 6 Insert the new power supply into the power supply slot, and gently apply pressure while pushing the module into the slot.
See the following figure. When correctly inserted, the power supply is flush with the switch rear panel.
Step 7 Use a ratcheting torque screwdriver to torque each screw to 8–10 in-lb.
Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the
protective device is rated not greater than: AC: 20 A, DC: 15 A Statement 1005
Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022
Warning Only trained and qualified personnel should be allowed to install or replace this equipment. Statement 1030
Warning Hazardous voltage or energy may be present on power terminals. Always replace cover when terminals are
not in service. Be sure uninsulated conductors are not accessible when cover is in place. Statement 1086
Step 2 Use a Phillips screwdriver to loosen the captive screw on the power-input terminal, and open the cover.
Figure 27: Opening the Power-Input Terminal Cover
Note The power-supply module 1 connection is labeled PSU1, and the power-supply module 2 connection is
labeled PSU2. Make sure that you connect the wires to the correct terminal screws.
Step 3 Use twisted-pair copper wire (12- to 18-AWG) to connect from the power-input terminal to the power source.
Step 4 Strip each of the two wires to 0.25 inch (6.3 mm) ± 0.02 inch (0.5 mm).
Note Do not strip more than 0.27 inch (6.8 mm) of insulation from the wire. Stripping more than the recommended
amount of wire can leave exposed wire from the connector after installation.
Step 5 Insert the wire into a spade terminal, and crimp it to the wire.
You can also use a ring or flanged spade terminal. See Equipment That You Need, on page 40.
Figure 30: Crimping the Spade Terminal Lug
Step 6 Loosen the terminal screw, and slide the terminal under the screw and washer.
Note Use the appropriate terminal screws based on power supply type: high-voltage (AC or DC) or low-voltage
(DC).
b) DC Power Connection
Connect the positive wire into the terminal screw labeled “ +”, and the negative wire into the terminal screw labeled
“ – ”.
c) Low-voltage DC Power-Supply Module
Connect the wires to the terminals labeled Lo.
d) High-voltage DC Power-Supply Module
Connect the wires to the terminals labeled Hi.
Note Ensure that you cannot see any wire lead. Only wire with insulation should extend from the terminal
screw.
Step 8 Torque the captive screws (above the wires) to 8.5 in-lb (± 0.5 in-lb).
Step 9 Complete the power connection:
a) AC Power Connection
Connect the other end of the line wire (the one connected to L) to the line terminal on the AC-power source, and
connect the other end of the neutral wire (the one connected to N) to the neutral terminal on the AC power source.
b) DC Power Connection
Connect the other end of the positive wire (the one connected to “ +”) to the positive terminal on the DC-power
source, and connect the other end of the negative wire (the one connected to “ –”) to the negative terminal on the
DC power source.
Note Ensure that you cannot see any wire lead. Only wire with insulation should extend from the terminal
screw.
If you have two power supplies, repeat steps 1 through 10.
Step 2 Verify that the PSU LED and PSU OK LED is blinking red or is off.
Step 3 Use a Phillips screwdriver to loosen the captive screws that secure the power-supply module to the switch. See the
following figure.
Note Hot surface. Statement 1079
Figure 33: Removing the Screws
Step 4 Remove the power-supply module from the power slot. The power-supply module might be hot. See the following figure.
Step 5 Install a new power-supply module or a blank cover.
Caution To prevent exposure to hazardous voltages and to contain electromagnetic interference (EMI), either a
power-supply module or a blank cover must be in each power-supply module slot at all times.
Figure 34: Removing the Power-Supply Module
Diagnosing Problems
The switch LEDs provide troubleshooting information about the switch. They show boot errors,
port-connectivity problems, and overall switch performance. You can also get statistics from Device Manager,
the CLI, or an SNMP workstation.
Note Contact your Cisco TAC representative if your switch does not successfully boot.
Note You can disable boot fast and run POST by using the Cisco IOS CLI.
Switch LEDs
Look at the port LEDs information when troubleshooting the switch. See Switch Panel LEDs, on page 6 for
a description of the LED colors and their meanings.
Switch Connections
This section contains the following:
Link Status
Verify that both sides have a link. A broken wire or a shutdown port can cause one side to show a link even
though the other side does not have a link.
A port LED that is on does not guarantee that the cable is functional. It might have encountered physical
stress, causing it to function at a marginal level. If the port LED does not turn on:
• Connect the cable from the switch to a known good device.
• Make sure that both ends of the cable are connected to the correct ports.
• Verify that both devices have power.
• Verify that you are using the correct cable type. See Cable and Connectors, on page 61 for information.
• Look for loose connections. Sometimes a cable appears to be seated but is not. Disconnect the cable, and
then reconnect it.
• Verify the cable type. See Cable and Connectors, on page 61.
SFP Module
Use only Cisco SFP modules. Each Cisco module has an internal serial EEPROM that is encoded with security
information. This encoding verifies that the module meets the requirements for the switch.
• Inspect the SFP module. Exchange the suspect module with a known good module.
• Verify that the module is supported on this platform. (The switch release notes on Cisco.com list the SFP
modules that the switch supports.)
• Use the show interfaces command to see if the port or module is error-disabled, disabled, or shutdown.
Reenable the port if needed.
• Make sure that all fiber-optic connections are clean and securely connected.
Interface Settings
Verify that the interface is not disabled or powered off. If an interface is manually shut down on either side
of the link, it does not come up until you reenable the interface. Use the show interfaces command to see if
the interface is error-disabled, disabled, or shut down on either side of the connection. If needed, reenable the
interface
Switch Performance
This section contains the following:
To maximize switch performance and to ensure a link, follow one of these guidelines when changing the
duplex or the speed settings.
• Let both ports autonegotiate both speed and duplex.
• Manually set the speed and duplex parameters for the interfaces on both ends of the connection.
• If a remote device does not autonegotiate, use the same duplex settings on the two ports. The speed
parameter adjusts itself even if the connected port does not autonegotiate.
Cabling Distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance
from the switch to the connected device meets the recommended guidelines. See the Cable and Connectors,
on page 61.
Note Resetting the switch deletes the configuration and reboots the switch.
Caution If you press the Express Setup button when you power on, the automatic boot sequence stops, and the switch
enters bootloader mode.
The switch now behaves like an unconfigured switch. You can configure the switch by using the CLI setup
procedure described in Configuring the Switch with the CLI Setup Program, on page 65.
Caution When installed in a Class I. Div/Zone 2 hazardous location environment, this equipment must be installed in
a min. IP54, ATEX certified enclosure.
Caution Airflow around the switch must be unrestricted. To prevent the switch from overheating, there must be the
following minimum clearances:
• Top and bottom: 2.0 in. (50.8 mm)
• Sides: 2.0 in. (50.8 mm)
• Front: 2.0 in. (50.8 mm)
Contact your Cisco Technical Assistance Centre (TAC) if tighter spacings are required.
Caution When installed in a Class I. Div/Zone 2 hazardous location environment. this equipment must be installed in
a pollution degree 2 environment per IEC 60664-1)
Caution This equipment is suitable for use in Class I. Division 2. Groups A, B. C. D. or only nonhazardous locations.
Caution Do not install or remove SFP modules when an explosive atmosphere may be present.
Caution Do not install or remove power supplies when an explosive atmosphere may be present.
Caution Do not use the USB Console Service Port when an explosive atmosphere may be present.
Warning Exposure to some chemicals could degrade the sealing properties of materials used in the sealed relay device.
Statement 381
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended
ambient temperature of : 140°F (60°C) Statement 1047
Warning When you connect or disconnect the power and/or alarm connector with power applied, an electrical arc can
occur. This could cause an explosion in hazardous area installations. Be sure that all power is removed from
the switch and any other circuits. Be sure that power cannot be accidentally turned on or verify that the area
is nonhazardous before proceeding. Statement 1058
Warning In switch installations in a hazardous location, the DC power source could be located away from the vicinity
of the switch. Before performing any of the following procedures, locate the DC circuit to ensure that the
power is removed and cannot be turned on accidentally, or verify that the area is nonhazardous before
proceeding. Statement 1059
Warning This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is suitably
designed for those specific environmental conditions that will be present and appropriately designed to prevent
personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only
by the use of a tool. The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards.
Statement 1063
Warning Use twisted-pair supply wires suitable for 86°F (30°C) above surrounding ambient temperature outside the
enclosure. Statement 1067
Warning When used in a Class I, Division 2, hazardous location, this equipment must be mounted in a suitable enclosure
with a proper wiring method that complies with the governing electrical codes. Statement 1069
Warning Explosion Hazard—The area must be known to be nonhazardous before installing, servicing, or replacing the
unit. Statement 1082
Note This equipment has been tested by UL for the explosion, fire, shock and casualty hazards required by the
applicable hazardous locations standards. UL certification does not cover the performance or reliability of
any GPS hardware, GPS operating software, or other GPS-related aspects of equipment covered under this
category. Accordingly, UL makes no representations, warranties or certifications regarding the performance
or reliability of any GPS-related functions of equipment covered under this category.
English: Products marked "Class I, Div 2, GP A, B, C, D" are suitable for use in Class I
Division 2 Groups A, B, C, D, Hazardous Locations and nonhazardous locations
only. Each product is supplied with markings on the rating nameplate indicating
the hazardous location temperature code. When combining products within a
system, the most adverse temperature code (lowest "T" number) may be used to
help determine the overall temperature code of the system. Combinations of
equipment in your system are subject to investigation by the local Authority Having
Jurisdiction at the time of installation.
EN 60079-0:2012+A11:2013 EN 60079-0:2012+A11:2013
EN 60079-15:2010 EN 60079-15:2010
The following hazardous locations strings are Les marques d'homologation relatives aux
provided on the access point: environnements dangereux suivantes sont apposées
sur le point d'accès :
II 3 G, Ex nA nC IIC T4 Gc II 3 G, Ex nA nC IIC T4 Gc
The following standards were used for the hazardous Les normes suivantes ont été appliquées pour les
locations approvals and certifications: approbations et les certifications dans le cadre
d'environnements dangereux :
Connector Specifications
This section contains the following:
10/100/1000 Ports
The 10/100/1000 Ethernet ports on the switches use RJ-45 connectors. The following figure shows the pinouts.
Figure 35: 10/100/1000 Port Pinouts
Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or
view directly with optical instruments. Statement 1051
Console Port
The switch has two console ports: a USB 5-pin mini-Type B port (see the following figure) and an RJ-45
(RS-232) console port.
Figure 37: USB Mini-Type B Port
The USB console port uses a USB Type A to 5-pin mini-Type B cable. The USB Type A-to-USB mini-Type
B cable is not supplied. You can order an accessory kit that contains this cable.
Note When running Linux, access the USB Console using Minicom instead of Screen.
The RJ-45 console port uses an 8-pin RJ-45 connector. An RJ-45-to-DB-9 adapter cable is used to connect
the console port of the switch to a console PC. You need to provide a RJ-45-to-DB-25 female DTE adapter
if you want to connect the switch console port to a terminal. You can order a kit (part number
ACS-DSBUASYN=) containing that adapter. For console port and adapter pinout information, see Console
Ports, on page 5.
Alarm Port
The alarm port uses an RJ-45 connector. See 100/1000 SFP Ports, on page 5 for more information. For
information on alarm ratings, see Alarm Ratings, on page 79.
Figure 39: Alarm Port Details
Switch Console Port (DTE) RJ-45-to- DB-9 Terminal Adapter Console Device
RTS 8 CTS
DTR 6 DSR
TxD 2 RxD
GND 5 GND
RxD 3 TxD
DSR 4 DTR
CTS 7 RTS
Note The RJ-45-to-DB-25 female DTE adapter is not supplied with the switch. You can order this adapter from
Cisco (part number ACS-DSBUASYN=).
Switch Console Port (DTE) RJ-45-to- DB-25 Terminal Adapter Console Device
RTS 5 CTS
DTR 6 DSR
TxD 3 RxD
GND 7 GND
RxD 2 TxD
DSR 20 DTR
CTS 4 RTS
Required Equipment
You need this equipment to set up the switch:
• Computer with Windows 2000/Vista/2003/XP/Window7/Mac.
• A Web browser (IE, Firefox) with JavaScript enabled.
• A straight-through or crossover Category 5 Ethernet cable to connect your computer to the switch port.
Note Do not use the RS232 serial console port for express setup.
Note Before running Express Setup, disable any pop-up blockers or proxy settings on your browser and any wireless
client running on your computer.
Step 7 Insert paper clip into express setup button for 1-2 seconds.
When released, port Gig1/1 LED starts flashing green.
You can later use the IP address to access the switch through Device Manager.
• Switch Username and Password : Enter a password. The password can be from 1 to 25 alphanumeric characters,
can start with a number, is case sensitive, allows embedded spaces, but does not allow spaces at the beginning or
end. In the Confirm Password field, enter the password again.
Note You must change the password from the default password, cisco.
• Default Gateway: Enter the IP address of the router.
Step 12 Enter the Control Industrial Protocol (CIP) VLAN settings (optional):
• CIP VLAN: Enter the VLAN on which CIP will be enabled. The CIP VLAN can be the same as the management
VLAN, or you can isolate CIP traffic on another VLAN that is already configured on the switch. The default CIP
VLAN is VLAN 1. Only one VLAN on a switch can have CIP enabled.
• IP Address: Enter the IP address for the CIP VLAN. If the CIP VLAN is different from the management VLAN,
you must specify an IP address for the CIP VLAN. Make sure that the IP address that you assign to the switch is
not being used by another device in your network.
• Subnet Mask: Select a mask from the drop-down list.
For more information about the CIP VLAN settings, click Help on the tool-bar.
Step 14 Turn off DC power at the source, disconnect all cables to the switch, and install the switch in your network. See
Management Options, on page 13 for information about configuring and managing the switch.
Step 15 If you changed the static IP address on your computer in Step 1, change it to the previously configured static IP address.
Note The screen capture below shows an IE 4000 series switch, but the functionality is identical for the IE 4010.
Step 16 You can now manage the switch by using the Device Manager. See Management Options, on page 13 for information
about configuring and managing the switch.
You can display Device Manager by following these steps:
a) Start a web browser on your computer.
b) Enter the switch IP address, username, and password in the web browser, and press Enter. The Device Manager
page appears.
Troubleshooting:
If the Device Manager page does not appear:
• Confirm that the port LED for the switch port connected to your network is green.
• Confirm that the computer that you are using to access the switch has network connectivity by connecting it to a
well known web server in your network. If there is no network connection, troubleshoot the network settings on
the computer.
• Make sure that the switch IP address in the browser is correct.
• If the switch IP address in the browser is correct, the switch port LED is green, and the computer has network
connectivity, continue troubleshooting by reconnecting the computer to the switch. Configure a static IP address
on the computer that is in the same subnet as the switch IP address.
When the LED on the switch port connected to the computer is green, reenter the switch IP address in a web browser
to display the Device Manager. When Device Manager appears, you can continue with the switch configuration.
Step 1 Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. Connect the other end of the cable to the
switch console port.
Step 2 Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application such as
HyperTerminal or ProcommPlus, makes communication between the switch and your PC or terminal possible.
Figure 40: Connecting the Console Cable
Step 3 Configure the baud rate and character format of the PC or terminal to match the console port characteristics:
• 9600 baud
• 8 data bits
• 1 stop bit
• No parity
• None (flow control)
Step 4 Connect power to the switch as described in Wiring the Power Source, on page 44.
Step 5 The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt. Follow the steps in
Completing the Setup Program, on page 74.
Step 1 If you are connecting the switch USB console port to a Windows-based PC for the first time, install a USB driver. See
Installing the Cisco Microsoft Windows XP, 2000, Vista, 7, 8, and 10 USB Device Driver for more information.
Figure 41: Connecting the USB Console Cable
Table 14:
2 USB cable
Step 2 Connect an USB cable to the PC USB port, and connect the other end of the cable to the switch mini-B (5-pin-connector)
USB console port.
Step 3 To identify the COM port assigned to the USB console port:
a) Choose Start > Control Panel > Systems
b) Click the Hardware tab and choose Device Manager.
c) Expand the Ports section.
The assigned COM port appears in parenthesis at the end of the line with this entry: Cisco USB System Management
Console.
Step 7 Connect power to the switch as described in Wiring the Power Source, on page 44.
The PC or terminal displays the bootloader sequence.
Installing the Cisco Microsoft Windows XP, 2000, Vista, 7, 8, and 10 USB Device
Driver
A USB device driver must be installed the first time a Microsoft Windows-based PC is connected to the USB
console port on the switch. Use this procedure to install the USB driver on Windows XP, Windows 2000,
Windows Vista, Windows 7, Windows 8, and Windows 10.
1. Obtain the file Cisco_usbconsole_driver_3_1.zip from the Cisco.com website
https://software.cisco.com/download/release.html?mdfid=282979369&softwareid=282855122&release=3.1
The file details are as follows:
• Description: Cisco_usbconsole_driver_3_1.zip
• Release: 3.1
• Release Date: 27/Nov/2014
Uninstalling the Cisco Microsoft Windows XP, 2000, Vista, 7, 8, and 10 USB
Driver
Note: Disconnect the switch console terminal before uninstalling the driver.
1. Run setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit.
2. Click Next.
3. When the InstallShield Wizard for Cisco Virtual Com appears, click Next.
4. When the Program Maintenance window appears, select the Remove radio button.
5. Click Next.
6. When the Remove the Program window appears, click Remove.
If a User Account Control warning appears, click Allow - I trust this program to proceed.
7. When the InstallShield Wizard Completed window appears, click Finish.
IP Settings
You need this information:
• Switch IP address
• Subnet mask (IP netmask)
• Default gateway (router)
• Enable secret password
• Enable password
• Telnet password
At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.
Step 2 Enter a host name for the switch, and press Return.
On a command switch, the host name is limited to 28 characters and on a member switch to 31 characters. Do not use
-n, where n is a number, as the last character in a host name for any switch.
Enter host name [Switch]: host_name
Step 6 (Optional) Configure Simple Network Management Protocol (SNMP) by responding to the prompts. You can also
configure SNMP later through the CLI. To configure SNMP later, enter no.
Configure SNMP Network Management? [no]: no
Step 7 Enter the interface name (physical interface or VLAN name) of the interface that connects to the management network,
and press Return. For this release, always use vlan1 as that interface.
Enter interface name used to connect to the
management network from the above interface summary: vlan1
Step 8 Configure the interface by entering the switch IP address and subnet mask and pressing Return. The IP address and
subnet masks shown below are examples.
Configuring interface vlan1:
Configure IP on this interface? [yes]: yes
IP address for this interface: 10.4.120.106
Subnet mask for this interface [255.0.0.0]: 255.0.0.0
Step 9 Enter Y to configure the switch as the cluster command switch. Enter N to configure it as a member switch or as a
standalone switch.
If you enter N, you can configure the switch as a command switch later through the CLI. To configure it later, enter
no.
Would you like to enable as a cluster command switch? [yes/no]: no
You have completed the initial configuration of the switch, and the switch displays its configuration. This is an example
of the configuration output:
The following configuration command script was created:
hostname switch1
enable secret 5 $1$Ulq8$DlA/OiaEbl90WcBPd9cOn1
enable password enable_password
line vty 0 15
password terminal-password
no snmp-server
!
no ip routing
!
interface Vlan1
no shutdown
ip address 10.4.120.106 255.0.0.0
!
interface FastEthernet1/0/1
!
interface FastEthernet1/0/2
interface FastEthernet1/0/3
!
...<output abbreviated>
end
If you want to save the configuration and use it the next time the switch reboots, select option 2
to save it in NVRAM.
Switch Specifications
Table 15: Cisco IE 4010 Switch Specifications
Environmental Ranges
Operational shock 50G at 11ms, half sine and 200G ar 2.11ms, half sine.
Environmental Ranges
Physical Specifications
Alarm Ratings
Table 19: Alarm Input and Output Ratings
Alarm input electrical specification No external voltage needed to activate alarm inputs.
The open circuit voltage between any Alarm input (1
to 4) and Alarm input Common is 5VDC and the loop
current is 2 mA max per input.