QA100 102SupplierQualityManual - REV - 12 21 22
QA100 102SupplierQualityManual - REV - 12 21 22
QA100 102SupplierQualityManual - REV - 12 21 22
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 2 of 43
The products and services of Derco have earned a worldwide reputation for meeting the highest
aerospace standards of quality and reliability. This reputation could not have been earned
without the dedication and commitment of our supplier base. To ensure that we continue to meet
our customers’ expectations and industry requirements, we have produced this supplier quality
manual. This manual provides information, guidance and requirements necessary to fulfill all
customer, regulatory, and industry requirements. Derco encourages each supplier to work
toward continuous improvement in all areas regarding quality, delivery, and performance.
We thank you for your cooperation and commitment to work with us to ensure that we are both
mutually successful.
1. PURPOSE
This manual supplements the requirements stated on Derco purchase orders (PO’s) and
applicable commercial, military and industry aerospace standards, i.e. FAA, EASA, ISO 9001, AS
9100, AS9110, and AS9120. These requirements are necessary to ensure that material delivered
to Derco by its’ suppliers will meet or exceed required quality levels.
The requirements, as listed, are based on a defect prevention system, which will improve quality,
lower costs and increase productivity.
2. SCOPE
This document is applicable to all suppliers. These requirements and applicable purchase order
flow down must be transferred to all sub-tiers. Suppliers must apply appropriate controls to their
direct and sub-tier suppliers to ensure that requirements are met.
The requirements of this manual are separated into the following sections:
3. REFERENCES
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 3 of 43
4. DEFINITIONS
4.1. Acceptance Documents: CoC, 8130-3, EASA Form 1, Packing Slip, etc.
4.2. ANSI: American National Standards Institute
4.3. AS: Aerospace Standard
4.4. AQL: Acceptable Quality Levels
4.5. CoC: Certificate of Compliance. A statement testifying the conformance of condition and
origin of the product, signed by an authorized company representative.
4.6. DoD: Department of Defense
4.7. EASA: European Aviation Safety Agency
4.8. FAA: Federal Aviation Administration
4.9. ISO: International Standards Organization
4.10. MSDS: Material Safety Data Sheets
4.11. PO: Purchase Order
4.12. SCAR: Supplier Corrective Action Request
4.13. SAE: Society of Automotive Engineers
4.14. SPC: Statistical Process Control
4.15. HPP: Hologram Products Program. This is a program managed by the Derco Supply Chain
Management team to have parts manufactured by licensed manufacturers using LM AERO
technical data and approved processes; complete repairs/overhauls for C-130 B-H and F-
16 aircraft components utilizing approved repair facilities and have a licensed supplier
create APU and ECS kits utilizing LM Aero approved materials and processes.
4.16. HPPO: Hologram Products Program Office
4.17. HPPQPM: Hologram Products Quality Program Manager
Definition of Conditions:
4.18. AR/As Removed: Item has been removed from an aircraft; the item requires maintenance
and release by an authorized agency to consider it airworthy.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 4 of 43
4.19. BER/Unserviceable: Item has been determined to be beyond economical repair at this
time.
4.20. EX/Exchange: Item is a return core from an exchange transaction that is considered
repairable.
4.21. FN/Factory New: Item is new/unused and has been manufactured and tested in
conformance with the requirements, specifications, drawings and test procedures that are
applicable and traceable to the OEM and/or manufacturer.
4.22. NS/Surplus: Item was purchased as excess inventory from an airline, a government or
another third-party source and has been visually inspected. Must be new/unused and may
only be traceable to the Derco supplier. ("New"- May be substituted for "NS-Surplus" for
certain customers to satisfy their local nomenclature and/or standards).
4.23. OH/Overhauled: Item has been overhauled and tagged returned to service by a FAA
Repair Station or the Original Equipment Manufacturer (OEM) utilizing the applicable
technical data.
4.24. RI/Return As Is: Item is not serviceable and is being returned to the owner with no
maintenance performed.
4.25. RP/Repairable: Item is determined to be repairable and can be made serviceable by an
authorized agency (FAA Repair Station, A&P Mechanic, OEM, etc.).
4.26. SV/Serviceable: Item has been determined serviceable.
5. POLICY
5.1.1. Lockheed Martin values relationships that are grounded in a shared commitment to
performing in accordance with the highest standards of professional business
conduct and encourages all suppliers to implement an effective ethics program,
including adopting a written code of conduct. In performance of this Contract, both
parties are expected to conduct themselves in a manner consistent with the
principles expressed in either the Lockheed Martin's Supplier Code of Conduct,
available at http://www.lockheedmartin.com/us/suppliers/ethics.html, or the
Defense Industry Initiative Model Supplier Code of Conduct available at
https://www.dii.org/www/featured-tools. Should you have any questions, wish to
use our training materials, or observe conduct contrary to the principles set forth in
the Codes referred to above, please do not hesitate to call the Lockheed Martin
ethics helpline at 1-800-LM-ETHIC (1-800-563-8442).
5.2.1. Sustainability is a key element of our business model for innovation and growth. It
allows us to operate efficiently and exceed customer needs, which are important
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 5 of 43
5.3.1. Suppliers are responsible to comply with all Quality Codes listed on the Derco
purchase order.
Note: For the full list of Quality Codes refer to Appendix A of this manual.
5.3.2. All hardware must conform to the current and applicable revision of the AN, MS,
NAS prints unless otherwise stated in the Derco purchase order. Metallic
fasteners, including bolts, nuts, screws, and studs having internal or external
threads with a nominal diameter of 6 millimeters or ¼ inch or greater, that are
manufactured to National/Military Standards such as MS, AN, NAS, etc. require
test reports & certifications be on file, in accordance with the Fastener Quality Act
and be provided if requested by Derco.
5.3.4. All items must be manufactured in accordance with the applicable design authority
or OEM technical data unless Derco provides an exception in writing.
5.3.5. If an MSDS is required for the material, the supplier must include a copy with each
shipment of the items furnished under this order.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 6 of 43
5.3.6. The supplier shall utilize the best industry methods available to pack their materials
to assure the product will not be damaged during transit.
5.3.7. The supplier shall ensure that their employees are aware of:
5.4.2. Derco reserves the right to audit its suppliers for compliance with the requirements
stated in this document and applicable standards. Either Derco or its authorized
representative may accomplish this through scheduled audits.
5.5.1. Suppliers shall notify Derco Aerospace Inc. Quality Assurance, in writing, within ten
(10) days of any:
• Change in its quality system status resulting in loss of 3rd party registrar’s
certification;
• Adverse action initiated by the supplier’s customer, the Government, the
Federal Aviation Agency (FAA), the Civil Aviation Agency (CAA), or any other
regulatory agency, resulting in disapproval or suspension of the supplier’s
quality system; or
• Change in supplier’s organization, processes or procedures resulting in
adverse effect on conformity verification of any item.
5.5.2. Suppliers shall notify Derco Aerospace Inc. Quality Assurance, in writing, at least
ninety (90) days in advance of any sale, relocation, or transfer of any portion of the
supplier’s manufacturing operations.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 7 of 43
5.6.1. Suppliers shall permit Derco, its customers, and/or any applicable regulatory
agencies, the right to enter the supplier’s premises and/or controlled facilities at
any level of the supply chain during normal business hours for the purpose of
ensuring the supplier’s compliance with the terms and conditions of any order,
including but not limited to inspection of work, records and materials.
5.7.1. Suppliers shall ensure that the product meets all requirements, standards, and
acceptance criteria prior to delivery. Records shall be retained for three (3) years
or per customer PO requirements and be provided upon request. Records created
by and/or retained by suppliers shall be readily retrievable and available for
traceability in a method to prevent deterioration for evaluation by the customer.
5.8.1. Suppliers must have a system for corrective action. Corrective action refers to an
internal problem-solving process initiated to prevent future delivery of defective
product. Emphasis should be on identifying potential problems and implementing a
solution at the source.
5.8.4. Derco may request that a supplier take corrective action via a written Supplier
Corrective Action Request (SCAR). A SCAR may be initiated by the rejection of
material at Derco or may be based on a trend or repeated rejections or failures.
The reason for rejection will be stated on the SCAR.
5.8.5. The supplier has the responsibilities described above and must describe the
implemented corrective action in the reply.
5.8.6. Suppliers must provide a SCAR response by the due date on the SCAR. If a
response is not received a reminder call or email will be sent. If SCAR’s are not
responded to within the specified time period, Derco reserves the right to terminate
any open purchase orders with the supplier. Unusual circumstances that require
additional time to resolve should be arranged in advance by the supplier through
Derco’s quality department.
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 8 of 43
5.9. Calibration
5.9.1. All Derco's suppliers are required to have and maintain a calibration system that is
compliant to ISO 17025, ISO 10012, NCSL Z540, or equivalent and must be
traceable to international or national measurement standards.
5.9.2. Supplier shall maintain a documented calibration system for the calibration and
maintenance of tools, jigs, inspection, and test equipment.
5.10. Incident Related Parts, Product Malfunctions, Defects and Unairworthy Conditions
5.10.1. Per aircraft industry standards, it is imperative that Derco Aerospace know whether
a part or component (including Overhauled, Repaired, Repairable, or As Removed
parts) has been subjected to conditions of extreme stress, heat (such as in a major
engine failure, accident or fire) or environmental conditions (e.g. flooding, hail,
lightning strikes, submersed in salt water, etc.). We therefore require our suppliers
to notify us immediately if any product being sold to Derco has been subjected to
the aforementioned conditions.
5.10.2. Suppliers must report any items that have been sold, repaired or overhauled for
Derco that are identified and confirmed to have a product malfunction, defect or
unairworthy condition and must describe what actions (e.g. return, scrap, recall,
etc.) Derco should take on those products. Reporting must occur:
5.11.1. The supplier must thoroughly review the documentation and purchase order
provided by Derco.
5.11.2. Any deviations and/or changes from the most current PO need to be
communicated and accepted by the Derco buyer.
5.11.3. The acceptance or rejection of deviant material is at the sole discretion of Derco.
The supplier must secure approval from Derco, in writing, prior to delivering
material that has any deviations. Such approvals must be made through an
amendment to the purchase order.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 9 of 43
5.12.1.1. Chain of Custody: If the supplier of this product is not the manufacturer
of it, then the supplier must provide documented evidence of the parts supply
chain history. This refers to documentation of all supply chain intermediaries
and significant handling transactions, such as from manufacturer to a
distributor, distributor to distributor, or from excess inventory to broker or
distributor.
5.12.1.2. If a regulatory authority airworthiness certificate (e.g. FAA Form 8130-3
Airworthiness Approval Tag, EASA Form 1, etc.) for a part overhauled or
repaired to commercial standards or a military overhaul tag (e.g. DD From
1574) if it was overhauled or repaired to military standards accompanies the
part or component, then no further chain of custody documents will be
required for receipt of that part, as the airworthiness certificate will be
testament that the part is in airworthy condition since the issuance of that
certificate.
• Any errors shall be lined through with one single line, the correct information
shall be entered near the error and each correction and/or addition of
information shall be initialed and dated.
• Supplier name
• Address
• Derco purchase Order number
• Derco part number
• Revision level, as applicable
• Description
• Batch/Lot number (when applicable)
• Quantity
• Condition, if other than Factory New
• Serial number (when applicable)
• Date code (when applicable)
• Certification references, i.e. Mil, FAA, DoD (when applicable)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 10 of 43
5.12.4. Signed Certification of Conformance for all parts, with the exception of ground
support equipment, must accompany the parts from Supplier’s facility, including a
statement of the condition of the parts, back-up data on file for inspection, and
signed by an authorized representative of the Supplier. Should such certification
not accompany the shipment, parts will be held in quarantine and no payment will
be processed until the proper certification is received. Derco Aerospace reserves
the right to be supplied with and/or audit such certification on all new items
purchased. This may require traceability and full source documentation. All raw
material, machining, and processing certifications shall be supplied at no cost if
requested.
5.12.5. Acceptance documents for all parts, with the exception of ground support
equipment, must not contain vague certification of conformance (CoC) verbiage
such as “to the best of our knowledge” that alludes to the fact that the parts being
supplied “may” conform to the appropriate technical data. The CoC should
definitively attest to the fact that the parts are made in accordance to the correct
technical data or if vague verbiage is used, then, there must be accompanying
documentation (manufacturing and/or material and processing certifications)
stating that the part was manufactured in accordance with the correct technical
data (drawing, specification, etc.). In limited cases, Derco may make an
exception for New Surplus parts.
5.12.6. Supplier must maintain unique identification traceability and have recall
capabilities for non-conforming product.
5.13.1. Should nonconforming items result from a purchase order, whether produced
through manufacturing process or a product from overhaul/repair maintenance
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 11 of 43
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 12 of 43
5.14.1. In order to ensure manufacturing control, the supplier shall establish and document
process standards and criteria for all aspects of the manufacturing operation.
5.14.3. Inspection sample plans may be used to evaluate product quality. Established
plans should take into consideration both attribute and variable data.
5.14.4. Acceptable Quality Levels (AQLs) must be set by the supplier to ensure acceptable
product quality levels are maintained.
5.14.5. Workmanship standards shall be in compliance with those called out on the
drawing or specification, or when not stated, best available industry standard. If
internal standards are developed, they should meet or exceed aerospace/industry
standards (e.g. ANSI, SAE, etc.).
5.14.6. Derco encourages the use of statistical methods to control quality. Such methods
should include Statistical Process Control (SPC) techniques.
5.14.7. The supplier shall establish procedures for the verification, storage, maintenance,
and accounting of Derco owned property including, but not limited to: material,
products, tools, Mylar’s, and equipment provided to the supplier for use in
producing product for Derco. Any items that are lost, damaged, or unusable, shall
be reported to the Derco buyer immediately.
5.14.8. The supplier shall have procedures for the positive identification and control of all
components, including raw materials, used during manufacturing, processing, and
delivery so that in the event of a recall, traceability to raw materials and processing
can be ascertained.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 13 of 43
5.14.9. The supplier shall assure that all incoming materials and components used in the
manufacture of products to be delivered to Derco shall be inspected, tested or
otherwise verified to be conforming prior to use or processing. Non-conforming
material shall be conspicuously identified and segregated to prevent commingling
with acceptable material until properly dispositioned. Material that is found non-
conforming can only be reworked back to drawing or specification requirements.
Material that cannot be reworked will not be dispositioned as use-as-is by the
supplier without written approval from Derco’s Quality Assurance department.
Contact the Derco buyer immediately should either of these dispositions be
required.
5.15.1. All parts delivered to Derco must comply with all drawing and specification
requirements by the manufacturer before shipment.
5.15.2. If requested, the supplier is to provide measurement / test results and attribute type
data in a report format detailing specified test parameters and results when
required by PO.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 14 of 43
The following requirements are in addition to Part 1: Standard Requirements and Part 2:
Additional Requirements for All Manufacturers.
5.16. Applicability
5.17.1. Suppliers shall maintain an ISO, AS or Military Standard equivalent quality system.
Third party registration of an ISO/AS/EN Quality Management System, from an
ANSI-ASQ National Accreditation Board (www.anab.org) approved registrar, is
preferred. Derco approved distributors, defined as any supplier buying items from
other suppliers and selling those items to Derco without adding value to the items,
should be compliant to AS9120, as a minimum. Derco approved MRO
(Maintenance Repair Overhaul) facilities, which perform the overhaul, repair,
inspection, replacement, or modification of an aircraft or an aircraft component
after completion of manufacturing and initial airworthiness certification by the
applicable Authority, should be compliant to AS9110, as a minimum. Suppliers
shall ensure its quality system is compliant with a currently maintained and
published consensus industry standard quality system specification as appropriate
to the supplier’s activities. Suppliers shall also ensure compliance to all quality
requirements identified the purchase order. Suppliers shall ensure all applicable
quality requirements are imposed upon sub-tier suppliers.
5.18.1. For purposes of this section, work consists of those parts delivered that are the
lowest level of separately identifiable items (e.g., articles, components, goods, and
assemblies). "Counterfeit Work" means work that is or contains items
misrepresented as having been designed and/or produced under an approved
system or other acceptable method. The term also includes approved work that
has reached a design life limit or has been damaged beyond possible repair, but is
altered and misrepresented as acceptable.
5.18.2. This section applies in addition to any quality provision, specification, statement of
work or other provision included in the contract addressing the authenticity of work.
To the extent such provisions conflict with this section, this section prevails.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 15 of 43
5.18.3. Suppliers shall include all elements of this section or equivalent provisions in lower
tier subcontracts for the delivery of items that will be included in or furnished as
work to Derco Aerospace Inc.
5.18.4. Suppliers shall ensure that counterfeit work is not delivered to Derco Aerospace
Inc.
5.18.6. Suppliers shall immediately notify Derco with the pertinent facts if a supplier
becomes aware or suspects that it has furnished counterfeit work. When requested
by Derco, suppliers shall provide OCM/OEM documentation that authenticates
traceability of the affected items to the applicable OCM/OEM.
5.18.7. In the event that work delivered constitutes or includes counterfeit work, suppliers
shall, at its expense, promptly replace such counterfeit work with genuine work
conforming to the requirements of the contract. Notwithstanding any other
provision to the contract, suppliers shall be liable for all costs relating to the
removal and replacement of counterfeit work, including without limitation Derco’s
costs of removing counterfeit work, of reinserting replacement work and of any
testing necessitated by the reinstallation of work after counterfeit work has been
exchanged. The remedies contained in this paragraph are in addition to any
remedies Derco may have at law, equity or under other provisions of the contract.
5.18.8. Suppliers shall establish and maintain a Counterfeit Parts Prevention and Control
Plan using Industry Standard AS-5553 as a guideline. The purpose of this
document shall be to prevent the delivery of counterfeit parts and control parts
identified as counterfeit.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 16 of 43
5.20.1. Suppliers shall maintain a FOD prevention program in accordance with National
Aerospace Standard NAS-412: Foreign Object Damage/Foreign Object Debris
(FOD) Prevention.
5.20.2. When the potential for FOD entrapment or migration can occur during
manufacturing or processing by the supplier’s sub-tier suppliers, suppliers shall
ensure flow down of applicable FOD requirements to the sub-tier suppliers.
5.21.1. Suppliers shall implement and maintain a documented quality system that provides
for identification, documentation, and disposition of nonconforming material.
Supplier shall ensure effective corrective and preventive action is taken (including
repetitive nonconformance’s dispositioned “Use-As-Is” or “Repair” by Derco’s or
Supplier’s Material Review Board [“MRB”] actions) to prevent, minimize, or
eliminate nonconformance’s. Supplier’s quality management system shall ensure
that non-conforming material is not used for production purposes.
5.21.3. Suppliers shall evaluate each nonconformance for its potential to exist in
previously produced or delivered Items, or items in transit to Derco Aerospace Inc.
If a nonconformance exists, suppliers shall notify Derco Aerospace, in writing,
within 24 hours for issues impacting flight safety or for items in transit to Derco
Aerospace, and, in writing, within 5 working days for all other issues.
5.21.4. Suppliers shall provide effective corrective and preventive action upon request by
Derco Aerospace Inc. When requested by Derco, suppliers shall provide trend data
and findings. Suppliers shall identify true root cause findings and corrective and
preventive action(s) to preclude recurrence by utilizing tools such as cause
mapping, cause and effect analysis, 5 why’s etc.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 17 of 43
5.21.5. When the supplier’s functional test of a returned item fails to confirm Derco
reported nonconformances, Derco must be notified. Derco shall provide suppliers
with disposition instructions and/or additional verification test parameters, if
required. When additional testing fails to confirm Derco reported
nonconformances, suppliers shall notify Derco and wait for further direction.
5.22.1. For Supplier Designed Items, the supplier has Material Review Authority (MRA),
except for one or more nonconformance’s that affect a parameter controlled by
Customer drawing or specification, where form, fit or function, interchangeability,
Critical Safety Characteristic (“CSC”) related to Critical Safety Item (“CSI”) service
life or reliability is affected. Suppliers shall submit the nonconformance(s) and
proposed disposition(s), if any, affecting any such parameter(s) to Derco for
evaluation and Derco MR Disposition.
5.22.1.2. Derco and Derco’s customers shall each have the right to refuse
acceptance of any and all nonconforming items.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 18 of 43
submitted to Derco via electronic mail. Suppliers shall ensure that root cause
analysis and corrective and preventive action plans for all discrepancies exist
and/or have been implemented based on corrective and preventive action(s)
effectively, prior to delivering Items that have Derco MR dispositions.
5.22.4. Suppliers shall ensure the supplier’s quality system has capability to report
nonconformance(s) on CSI in full compliance with Defense Federal Acquisition
Regulation Supplement (“DFARS”) 252.246-7003: Notification of Potential Safety
Issues.
5.23.1. Suppliers shall notify Derco, in writing, when any key characteristic,
interchangeable-replaceable features, fracture critical features, durability critical
features, maintenance critical features, safety critical features, critical safety
hardware/features, mission abort critical features are to be subcontracted.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 19 of 43
and/or owned tooling that is used in the production of Item(s) for the purchase
order.
5.25. Records
5.25.1. Suppliers shall maintain complete records of all manufacturing, process capability
(if applicable), and tooling controlled per TMS-MC-015, and inspection and test,
including copy of CoC, unless otherwise stated in the purchase order. Upon
Derco’s request, suppliers shall make records available to Derco for at least three
(3) years after completion of the purchase order and for longer periods as may be
specified elsewhere in the purchase order. Suppliers shall maintain records of all
QCS-001 process control tests performed by the supplier and inspection records of
processed Items for at least seven (7) years after completion of the purchase
order. Upon Derco’s request, suppliers shall provide records of inspection tests of
processed items and process control tests. Upon Derco’s request, suppliers shall
forward specific records to Derco at no additional cost, price, or fee to Derco.
5.26. Quality Control Specification (QCS)-001: Directory of Controlled Processes and Approved
Processors
5.26.1. For Lockheed Martin Aeronautics designed parts (reference cage codes 98897,
36659, and 81755), suppliers shall use the QCS-001 Directory to identify controlled
processes and the associated Lockheed Martin approved processors. QCS-001
sets forth both the process sources and the processes that require Lockheed
Martin approval, prior to use for items delivered to Derco. A controlled process is
an operation performed on an Item where the operation cannot be readily verified
after processing. Controlled processes have verifiable controls inherent to the
process, e.g. heat treat, plating, nondestructive testing, etc.
5.26.3. Derco hereby authorizes suppliers to use Nadcap approved sources for Industry
Standard processes controlled by QCS-001. Suppliers shall ensure that a source is
currently approved by Nadcap, prior to a source performing processing on Items.
Suppliers may access Nadcap approved sources at http://www.pri.sae.org or
http://www.eauditnet.pri.sae.org. Upon request by Derco, suppliers shall provide
Derco with objective evidence that the supplier selected and used a source
approved by Nadcap at the time processing was performed and at the time Item(s)
is/are delivered to Derco. Derco does not mandate the supplier’s use of Nadcap
approved sources and shall not be responsible for any cost associated with
Nadcap accreditation or the use of a Nadcap approved source or process. Derco
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 20 of 43
shall have the right to validate any Nadcap approved source or process using
normal survey practices, and shall have the right to disapprove the supplier’s use
of any such source in connection with this PO.
5.26.4. Suppliers are not required to use approved sources listed in QCS-001 for standard
hardware (nuts, bolts, washers, etc.) ordered to military, federal or industry
specifications or standards (e.g., MS, AN, NAS, etc.) or for metallic raw material
(plate, sheet, bar, extrusion, etc.) purchased from a mill.
5.26.5. Suppliers shall review the list of Lockheed Martin approved sources for Lockheed
Martin-controlled processes prior to using a process source for a controlled
process listed in QCS-001 and select sources that are approved by the Lockheed
Martin. Suppliers shall provide objective evidence of the supplier’s review upon
request.
5.26.7. Supplier’s utilization of Lockheed Martin approved sources does not relieve the
supplier from the obligations to ensure subcontracted sources are in full
compliance with applicable process specifications and to deliver conforming Items.
Upon request by Derco, suppliers shall provide objective evidence that such
compliance was attained and that such conforming Items were delivered.
5.26.8. Suppliers shall be responsible for ensuring that the supplier and their sub-tiers are
aware of all applicable QCS-001, requirements and have access to the appropriate
information in support of these requirements.
5.26.9. Suppliers shall submit all requests for additional QCS-001 process approvals in
writing to Derco.
5.27.1. Suppliers shall ensure all supplier sub-tier purchase orders and/or associated
purchase order documents for Customer-controlled processes include the following
data elements/statements:
5.27.1.1. Supplier’s unique LM Aero identification number (“vendor code”) and all
LM Aero unique “process codes” for each Customer-controlled process to be
performed.
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Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 21 of 43
5.27.1.3. A statement that supplier’s supplier must file and maintain a copy of all
purchase orders containing the above statement and make these available for
review by Derco, upon request.
5.27.1.7. Suppliers shall review testing lab CoC’s to ensure all required testing has
been accomplished and meets all requirements of the applicable testing
specification. Upon Derco’s request, suppliers shall provide objective
evidence of the supplier’s review.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 22 of 43
5.28.1. When performing QCS-001 Controlled Processes in the supplier’s facility, suppliers
shall accomplish QCS-001 processes in accordance with the applicable process
specification(s).
5.29.1. Suppliers have the authority and responsibility to approve and control its
processing sources including in-house processes. Derco shall have the right to
review and maintain surveillance of the supplier’s quality system for approval and
control of any processes listed in QCS-001, including those performed in-house.
Derco shall have the right to withdraw the supplier’s authority to approve and
control processes listed in QCS-001 if Derco determines the supplier’s system has
failed to control processing or testing. Derco shall have the right to direct the
supplier, at no increase in price, cost or fee to Derco, to use Lockheed Martin
approved sources listed in QCS-001 in the event of withdrawal of such authority.
5.29.2. Supplier designed items shall include items identified as source or specification-
controlled items as noted on Lockheed Martin drawings, unless the drawing
specifically invokes a Lockheed Martin process specification denoted in QCS-001
as a controlled process.
5.30.1. Suppliers shall review and certify compliance to Lockheed Martin established
engineering process and manufacturing specifications associated with Lockheed
Martin designed items.
5.30.2. Unless otherwise noted in the purchase order, compliance to the latest revision of
the specification(s) effective on the date of purchase order issuance is required.
5.30.3. Lockheed Martin engineering specifications are proprietary information and the
supplier must have a Proprietary Information Agreement executed in order to gain
access to the applicable systems. Suppliers shall flow down the applicable
Lockheed Martin engineering specification and approved materials to each sub-tier
involved with manufacturing or processing a Lockheed Martin designed product.
5.30.4. This PO and applicable Lockheed Martin web-based resources contain the
required engineering specifications. Suppliers shall contact the Derco to request
specific/applicable engineering documents when unable to access web-based
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 23 of 43
resources.
5.30.4.3. Pertinent to Marietta programs, C-130, C-27, C-5, P-3, S-3, and F-22, for
parts listed on Lockheed Martin engineering drawings, one of the following
will be required:
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 24 of 43
5.31. The terms “Seller”, and “Buyer” as used herein, mean the Hologram Products Program
Licensee and the licensee’s customer, respectively. References to “licensee” and “licensor”
as used herein, mean Hologram Products Program licensees and the Lockheed Martin
Hologram Products Program, respectively.
5.32. Questions regarding these Supplier Quality Requirements should be directed to the
Hologram Products Program Office (HPPO) or to the Hologram Products Quality Program
Manager (HPPQPM).
5.33. Quality Management System Requirements: Seller shall maintain an ISO/AS/EN quality
system acceptable to HPP. Third party registration of an ISO/AS/EN Quality Management
System, from an ANSI-ASQ National Accreditation Board (www.anab.org) approved
registrar, is required.
5.34. Seller shall ensure compliance to all manufacturing and quality requirements identified
elsewhere in the Buyer’s purchase order. Seller shall ensure all Lockheed Martin and
Buyer’s applicable quality requirements are imposed upon sub-tier suppliers. In the event of
conflict between the Buyer’s purchase order and/or quality requirements and the
requirements of this document, the requirements of this document shall take precedence. It
is the responsibility of the seller that attention should be paid to ensure that the buyer
understands these limitations and that the buyer’s purchase order reflects all Hologram
Products Program parameters and requirements.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 25 of 43
5.35. Quality System Changes & Relocation: Licensee shall notify the Hologram Products
Program Office, in writing, within ten (10) days of any:
5.35.1. Change in its quality system status resulting in loss of 3rd party registrar’s
certification.
5.35.2. Adverse action initiated by the Seller’s customer (product rejection)
5.35.3. Adverse action initiated by the Federal Aviation Agency (FAA), or the Civil Aviation
Agency (CAA) resulting in disapproval or suspension of Seller’s quality system
(Licensed Repair Stations only)
5.35.4. Change in Seller’s quality organization management, Seller’s or Sub-tier’s
processes or procedures resulting in adverse effect on conformity verification of
any item purchased under Hologram Product Program oversight.
5.36. Seller shall notify HPPO, in writing, at least ninety (90) days in advance of any sale,
relocation, or transfer of any portion of Seller’s manufacturing operations. The Hologram
Products Program license/contract/manufacturing license agreement is not transferrable.
5.37. Hologram Products Program Training: Each part delivered must be identified with a
Hologram sticker. Hologram stickers are available from the HPPO upon request. Training
and directions for application of Hologram stickers, Hologram Products Program processes
and requirements will be provided upon initial execution of the Seller’s Hologram Products
Program Contract/license or Manufacturing License Agreement.
5.38. Hologram Log: Each Hologram delivery shall be recorded in a Hologram Log of the Seller’s
design and approved by HPPQPM. An example of an approved Hologram Log will be
supplied to Seller during initial Training for Hologram application (Para. 5.38 above).
5.39. Spares Configuration: Due to the age of the aircraft, Spares Configuration describes the
configuration of particular features of a part or assembly that may differ from the
engineering data (no attach holes, excess material on periphery of part, features that will be
implemented upon installation, etc.). The Spares Configuration Manual is not a controlled
document. When a Hologram Products Program customer orders a part or assembly from a
licensee and uses the basic part number (ordered from current Lockheed Martin
engineering data requirements without notation or regard to spares configuration), the
licensee shall refer to the Spares Configuration Manual as a part of contract review, to
determine if there are features noted that would differ from the engineering data. If this
occurs, the licensee MUST contact their customer, describe the features that will or will not
be provided, and have the customer amend their purchase order to reflect the spares
configuration.
5.40. Customer Requirements: Additional Quality Requirements for Hologram Products Program
products may also be described in the customer’s purchase order. If there is a conflict
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 26 of 43
between a Buyers requirement and the requirements of this document, the requirements of
this document shall take precedence.
5.41. Outsourcing of Critical Key Characteristics Items: Seller shall notify and request written
approval from HPPQPM, in writing and prior to the start of work, when any key
characteristic, interchangeable-replaceable features, fracture critical features, durability
critical features, maintenance critical features, safety critical features, critical safety
hardware/features or mission abort critical features are to be subcontracted.
5.42. Outsourcing of Work Other than Critical Items: Seller shall notify and request approval from
HPPQPM, in writing and prior to the start of work, of Seller’s intent to outsource (offload)
work where sub-tier contractor is contracted to provide the entirety of Work (build complete)
and where Seller adds no specific value to the product (product inspection/verification is not
considered value added).
5.43. Records: Seller shall maintain complete records of all manufacturing, process capability (if
applicable), and inspections and tests, including copies of Certificate(s) of Compliance for
raw materials, component parts, outsourced work, etc. Upon HPPO or HPPQPM request,
Seller shall make records available to HPPO/HPPQPM for at least seven (7) years after
completion of Work and for longer periods as may be specified elsewhere in the Buyer’s
Purchase Order or by Lockheed Martin. Seller shall maintain records of all QCS-001
process control tests performed by Seller and/or Seller’s sub-contractors and inspection
records of processed items for at least seven (7) years after completion of this Work. Upon
HPPO/HPPQPM’s request, Seller shall provide records of completion of work,
inspections/tests of processed items and process control tests related to QCS-001
processes to HPPO. Upon HPPO’s request, Seller shall forward specific records to HPPO
at no additional cost, price, or fee to HPPO.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 27 of 43
5.44.2. Lockheed Martin Furnished, Seller Manufactured or Seller Owned Tooling: Seller
shall include in its documented quality system written procedures for the control,
maintenance, and calibration/verification of special tooling, jigs, inspection and test
equipment, and other devices used in manufacturing processes or used as a
medium of acceptance.
5.44.3. Lockheed Martin Furnished Tooling for Lockheed Martin or Seller-Design Items:
Seller shall comply with the requirements of Lockheed Martin’s tooling manual
(TMS-MC-015) concerning Lockheed Martin-furnished controlled tooling, tooling
tools, and production tools. TMS-MC-015 is available on the Lockheed Martin
website: www.lockheedmartin.com//en-us/suppliers/business-area-
procurement/aeronautics.html. > under Quality Requirements. This clause does
not apply to International Service Centers or international suppliers holding a valid
Manufacturing License Agreement (MLA) from the Hologram Products Program.
5.45. Point of Acceptance and Inspection/Delivery: Unless otherwise specified, Buyer point of
acceptance is destination. All Hologram labeled products except those
manufactured/delivered by International Service Centers or international licensees holding
a valid Manufacturing License Agreement (MLA) from the Hologram Products Program or
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 28 of 43
those licensees (International or Domestic) holding End Item Acceptance authority granted
by HPPQPM must be source inspected by authorized Lockheed Martin personnel at
licensee’s (seller’s) facility prior to delivery to Buyer.
5.45.2. Domestic (CONUS) licensees holding valid End Item Acceptance authority from
HPPQPM shall utilize their own Quality Management System procedures and
provisions in lieu of Lockheed Martin source inspection.
5.46. Facility Access: Regardless of Buyer’s Point of Acceptance stated on the Buyer’s PO,
Seller shall provide or obtain for HPPO and/or HPPQPM access to any and all facilities
where work is being performed or is scheduled to be performed, including those facilities of
Seller’s subcontractors, in order to perform item inspections, surveys or system/process
surveillance as part of verification of conformance to the requirements of the Buyer’s PO,
OEM engineering requirements and/or the requirements of the Hologram Products
Program. Seller’s denial of any such access may result in inactivation or termination of
Seller’s approval and/or cancellation of Seller’s HPP license agreement or MLA.
5.46.1. Facility access requirement shall be included in PO’s with Seller’s subcontractors.
Seller shall provide this access, at no increase in price, cost or fee. Seller and/or
Seller’s subcontractor shall provide HPPO and/or HPPQPM suitable facilities and
high-speed internet access (DSL or wireless) at Seller and Seller’s subcontractors’
manufacturing locations for HPPO and/or HPPQPM to perform Item inspections,
surveys or system/process surveillance.
5.47.1. Seller shall maintain a FOD prevention program in accordance with National
Aerospace Standard NAS-412: Foreign Object Damage/Foreign Object Debris
(FOD) Prevention.
5.47.2. When the potential for FOD entrapment or migration can occur during
manufacturing or processing by Seller’s subcontractor(s), Seller shall ensure flow
down of applicable FOD requirements to the Seller’s subcontractor(s).
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 29 of 43
and test or handling equipment are maintained in a state of cleanliness and repair
sufficient to prevent FOD.
5.48.1. Seller shall review and certify compliance to Lockheed Martin established
engineering process and manufacturing specifications associated with Lockheed
Martin designed items.
5.48.2. Compliance to the latest revision of the Lockheed Martin specification(s) effective
on the date of PO issuance is required.
5.49.1. Interaction between licensees: In the event that one licensee purchases a part
from another licensee, the following will apply:
5.49.1.1. The manufacturer licensee shall produce, inspect and deliver the part to
the procuring licensee with the manufacturer Licensee’s hologram assigned.
5.49.2. Raw Material Requirements: The licensee shall ensure that specified raw materials
used for manufacture of licensed Hologram products meet the requirements of the
Lockheed Martin engineering drawing and/or specification.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 30 of 43
The following is applicable to C-130 fuel tubes with the drawing prefix 371351,
371352 and/or 371353:
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 31 of 43
Unless the licensee has End Item Acceptance authority directly from the Lockheed
Martin Hologram Products Quality Program Manager (HPPQPM), all
items/products shall be source inspected prior to delivery. HPPQPM has the
authority to waive such source inspections for instances where AOG (Aircraft on
Ground) needs have been identified.
Seller shall establish and maintain internal processes for the accomplishment of
each First Article Inspection (FAI) in accordance with AS9102 (current revision).
If the Hologram Product ordered by the Buyer is in Kit form, Seller must provide a
kit list with the individual breakdown of parts included in the shipment. Each part
listed on the kit list shall be documented to show full compliance to Lockheed
Martin engineering data and/or specification requirements.
All data requests shall be submitted via electronic mail to the HPPQPM on a
form provided to the licensee by HPPQPM. Data requests involving non-
standard media (CDs, MYLARS, Templates, 3D Modeling, Contour Data,
etc.) shall be provided from Lockheed Martin at an additional cost of
approximately $1200.00 USD each.
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
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Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
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Appendix A:
Quality Codes (Q-Codes)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 34 of 43
BA-P50 LOCKHEED MARTIN SPECIAL PROCESS APPROVAL: Contractors and any sub-tier contractor engaged
in special processes (example: soldering, cleaning, x-ray, welding, magnetic particle and penetrant
inspection, heat treating, plating) shall have special process approval by Lockheed Martin. Approval of
special process sub-tier contractors does not relieve the contractor of the responsibility for exercising control
measures necessary to ensure that work performed by sub-tier contractors is in accordance with
specification. Contractor shall have records of the approval on file, available for review by the Lockheed
Martin Quality Representative. The Contractor shall identify the sub-tier contractor(s) that perform special
processes, by process specification and part number, and supply this information to Lockheed Martin with
each shipment. A list of approved special processors can be found through the Procure to pay portal
(LMP2P).
CTFIRST FIRST ARTICLE INSPECTION (FAI) REQUIREMENTS, AS9102 FIRST ARTICLE INSPECTION:
The supplier shall perform a first article inspection for this Part Number if any of the following conditions
occur:
1) First time product is manufactured for production.
2) A change in the design affecting fit, form, function and/or interchangeability of the part.
3) A change in manufacturing source(s), process(es), inspection method(s), acceptance criteria, location of
manufacture, tooling or materials.
4) A change in numerical control program or translation to another media that is utilized to produce end item
parts.
5) A natural or man-made event, which may adversely affect the manufacturing process.
6) A lapse in production for two years, or as specified by the customer.
7) For MOTS (Modified Off-the-Shelf) or AID (Altered Item Drawing) items, FAI of the modified portion at a
minimum is required.
NOTE: A first article inspection report is not required for rework/repair purchase orders or for parts or
material conforming to an established industry or national authority published specification, which has all
characteristics identified by text description (i.e., COTS and Mil-Spec parts).
The inspection shall include, but not be limited to a complete documented verification of all dimensions,
features, notes, and specifications identified in the contract.
For all product changes, a delta FAI of the changes is acceptable. Additionally, the supplier shall be
responsible for confirmation that all operations not performed in the supplier's facility meet applicable
requirements.
The supplier may utilize the most current version of AS9102 for their first article inspection report, utilizing
AS9102 Forms 1, 2, and 3 or equivalent forms containing all Required and Conditionally Required
information as outlined in AS9102.
The FAI form must be signed and dated by the person who prepared it.
The supplier shall submit the FAI report and copies of the supporting documentation* as evidence of
conformance to this requirement with the first shipment on the purchase order as required above. When
requested, the supplier shall also provide a copy of inspection performed to verify conformance of
subsequent build lots/shipments. The supplier shall retain the First Article Inspection Report for a minimum
of 5 years.
*Supporting documentation may include certificates of conformance for raw materials and special
processes (as defined in the AS9100 specification and identified on the engineering drawing), drawings,
and test reports.
DEFECTNOT NOTIFICATION OF NONCONFORMING PRODUCT: Supplier is not granted Material Review Board (MRB)
authority unless authorized directly by the purchase order. MRB authority is not required for COTS parts
(COTS, as defined in FAR 2.101). Supplier agrees to notify the buyer of any nonconforming product that will
be delivered on this PO and obtain written approval prior to shipment. Additionally, the supplier shall notify
the LM buyer of any findings surfaced through internal or independent process audits and inspections that
impact product identified on the PO.
EA-Q-UPLD UPLOAD REQUIRED DOCUMENTATION: When documentation is required by PO, SOW or drawing;
upload documentation electronically. Support documentation may include packing slip, certificate of
conformance, FAI, as-built records, test records, failure analysis, and objective evidence of government
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 35 of 43
source inspection When uploading proprietary, sensitive, export controlled or confidential documents,
confirm the appropriate SIP (Sensitive Information Protection) Tagging is selected, when prompted at the
time of upload SDLRs should be sent through channels designated by LM sourcing.
Attach the documents in P2P Ship to tab during the creation of the barcode label unless otherwise directed
using the following steps:
1. Click on the Supporting Documentation Button
2. In the next screen Click on browse
3. Find the item you want to upload - Double click on the item
4. Click the upload document button
5. You will see the document(s) it show in the list of uploaded documents
6. Click the Back To Ship To button
JTQC003 CERTIFICATE OF CONFORMANCE REQUIRED: Seller must provide a Certificate of Conformance stating
that material/items supplied under this purchase order meet all applicable purchase order requirements.
This certificate shall include:
1. Purchase Order Number
2. Requested Part Number
3. Nomenclature
4. Condition
5. The certificate shall bear the signature or stamp and title of an authorized agent of the Seller.
This Certificate of Conformance shall accompany the shipment.
Note: If the Seller is providing an Alternate Part Number, the Seller must include documentation traceable to
the Original Equipment Manufacturer (OEM) stating that the material is a suitable substitute.
JTQC010 SOURCE INSPECTION REQUIRED: Lockheed Martin Source Inspection required at the
manufacturer's/repair facility. Seller must notify buyer seven calendar days in advance of proposed quality
verification. Evidence of the completed inspection must be shown on the shipping documents. You are
required to provide reasonable access for the Source Inspector to any drawings, documents, and inspection
equipment at any point in the manufacturing process. Submit a request for access to the Verify Supplier
Performance Platform via the GOVMFG resource account [email protected].
Select the PO line in the ship to LMC tab of the LM P2P portal and click inspection scheduling. Enter the
quantity to be inspected and the date desired for the visit of our source representative. Upon submission,
you will receive an inspection lot number. In some cases, you will receive an authorization to ship without
source inspection because of a waiver or our dock to stock programs (AIM or QVP).
Authorization to ship without Lockheed martin source inspection does not preclude government source
inspection (GSI) if required on the purchase order.
If you do not currently process purchase orders from the LM P2P portal or you require assistance, contact
Supply Quality Services at Fc-MST, Supplier-QA-Services (RESOURCE) supplier-qa-services.fc-
[email protected]
Note:*** Please contact the LM buyer on the PO if you are not contacted by the source inspector within 48
hours of requesting source***
JTQC011 DOCUMENTED TRACEABILITY REQUIREMENT:
A. Items ordered on this purchase order require traceability. Seller must maintain a documented system for
recording and controlling of traceable items in accordance with specified requirements with full
connectivity to Original Equipment Manufacturer (OEM)or last Federal Aviation Administration (FAA)
certified facility.
B. Where no requirements are otherwise specified in the purchase order.
The Seller must:
1. Maintain records of each item to ensure traceability to parent material by heat/lot number
and producer's name. Such data shall be identified on the shipper.
2. Identify each item with buyer /manufacturer's part number, (as appropriate) heat/lot number, producer's
name and grain direction. (when applicable)
3. Associated documents must be maintained at least (7) years.
C. As removed items require additional evidence of traceability. The Certificate of Conformance must
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 36 of 43
contain the aircraft nomenclature and serial number (not tail number) of the donor aircraft.
JTQC012 SOURCE/SPECIFICATION CONTROL DRAWINGS: Parts/Material that are Lockheed Martin Source or
Specification Controlled must be traceable to the source (CAGE Code) listed on the LM drawing. When the
listed source is no longer available, the Supplier shall contact the Buyer listed on the PO to obtain LM
Engineering disposition.
JTQC019 FIRST ARTICLE INSPECTION (FAI) REQUIREMENT: FAI required in accordance with AS9102, or
approved by an LM Procurement Quality Assurance Engineer.
NOTE: The requirements of this clause do not apply to Hologram identified items or items supplied by other
Lockheed Martin locations.
A. Seller shall establish and maintain internal processes for the accomplishment of each First Article
Inspection ("FAI") in accordance with AS9102 and C019. FAIs are performed to ensure delivered Items are
in compliance with the requirements of this PO. Seller may obtain copies of AS9102 from the Society of
Automotive Engineers at: Forms can be obtained at: http://standards.sae.org/as9102a. References to
AS9102 in this document refer to the revision in effect at the time of this PO or Seller may work to a more
current version of AS9102, if desired, at no additional cost, price or fee of this PO.
B. Buyer reserves the right to require Seller to perform an FAI, at Buyer's request, at no additional cost,
price or fee of this PO.
C. Seller shall document completion of the FAI in the English language.
D. For "Buyer-Designed Items", Sellers procuring or manufacturing Items requiring AS9102 compliance
shall contact assigned Supplier Quality Engineer a minimum of 5 days prior to Seller procuring items or
beginning any manufacturing activity for this PO. Assigned Supplier Quality Engineer may elect to review or
participate in Seller's FAI process at any time throughout the FAI process based on the complexity/criticality
of the item and Seller's performance to Buyer's requirements.
E. Distributors that procure Buyer-designed Items shall ensure that the manufacturer has performed FAI
and that documentation is available upon request.
F. For "Seller-Designed" Items associated with Buyer-released engineering definition (i.e. Buyer Source
Control Drawing, Buyer Specification Control Drawing, Seller Interface Control Drawing), Seller, at a
minimum, shall meet Buyer's FAI requirements. Seller shall document the results in the FAI report. Buyer
shall have the right to request additional verification of the FAI process as may be required by Buyer's
Program or other quality requirements. Seller shall contact assigned Supplier Quality Engineer a minimum of
5 days prior to Seller procuring Items or beginning any manufacturing activity for this PO. Assigned Supplier
Quality Engineer may participate in the FAI process at any time from inception until the FAI is complete. The
degree of the Supplier Quality Engineer participation will be dependent on the complexity/criticality of the
Item and Seller's performance to Buyer's requirements.
G. If and when Seller incorporates any engineering change (including software/firmware) that has the
potential to affect form, fit, function, safety, or reliability, Seller, without further direction from Buyer, shall
perform partial or full FAI as required by AS9102. Seller shall perform partial or full FAI, at no increase in the
cost, price or fee of this PO, to ensure that the changes have had no adverse effect on Items
delivered under this PO. This partial or full FAI requirement also includes changes to non-deliverable
software and revisions in programming used in numerical controlled machines, test stations, coordinated
measuring equipment, etc.
NOTE: Paragraph G augments the requirements of AS9102 Seller shall adhere to the requirements of
Paragraph G and AS9102 which requires the performance of a full or partial FAI when any of the following
events occur:
1. A change in design affecting fit, form, or function of the part
2. A change in manufacturing source(s), process(es), inspection method(s), location of manufacture,
tooling or materials, that can potentially affect fit, form or function
3. A change in numerical control program or translation to another media that can potentially affect fit,
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
Monitor: Sr. Manager of Quality Support Processes Approved By: Director of Quality Assurance
Policy No. QA 100-102 Revised On: 12/21/22 Created On: 06/01/02 Page 37 of 43
form or function
4. A natural or man-made event, which may adversely affect the manufacturing process
5. A lapse in production for two years or as specified by the Customer (reference Para B)
H. Seller shall notify the assigned Supplier Quality Engineer a minimum of 5 days prior to creating or
starting any changes identified in paragraph G above or AS9102 that affect items delivered under this PO.
Seller shall submit documentation of complete or partial FAIs accomplished as a result of such changes to
the assigned Supplier Quality Engineer.
I. The following items shall not require FAI, unless otherwise directed by Buyer:
1. Standard hardware and electronic piece parts (AN, MS standard hardware, etc.).
2. Items procured under this PO to Seller's part number.
3. Commercial Off-the-Shelf ("COTS") Items.
4. Metallic (plate, bar, rod, etc.) and non-metallic (paints, sealants, adhesives, etc.) raw materials.
5. Engineering models, design/concept prototypes, etc...
6. Items that have been manufactured and delivered to the U.S. Government where Seller has objective
evidence of an FAI performed, within the past two (2) years from date of this PO, for the U.S. Government to
the same configuration as required by this PO.
7. Items that have been returned by Buyer for repair, or
8. Items procured to Buyer's part number where Buyer has not developed drawings and/or specifications
controlling the Item's physical and functional requirements.
J. Seller shall ensure discrepancies and non-conformances, if any, discovered during the FAI are
documented and dispositioned by the appropriate Material Review Board ("MRB") actions, (i.e., Seller's
MRB
for Seller design and Buyer's MRB for Buyer design).
K. Seller shall comply with the forms usage and completion requirements stated in AS9102. Seller shall
complete all fields, but may mark a field as not applicable by indicating "N/A", if appropriate.
L. Seller shall submit objective evidence of the completed FAI with each shipment unless prior
authorization, in writing, has been obtained from the Supplier Quality Engineer. Supplier Quality Engineer
may use record on file as objective evidence if the item and revision are from the same manufacturer as the
FAI on record.
M. Seller shall maintain documentation of FAI results on each deliverable end item for the period specified
by this PO. Seller shall provide to Buyer, within 48 hours of a request by Buyer, a complete copy of FAI
reports at no increase in the cost, price, or fee of this PO.
N. Seller may use Quality Clause C019, Revision 2011-03, to meet FAI requirements in any Other PO
with prior versions of Quality Clause C019 imposed between Buyer, acting for and through Lockheed Martin
Aeronautics Company, and Seller, provided that Seller does so at no increase in price, cost or fee of this
PO.
0. Seller shall comply with AS9102 for all Items where Seller completed the initial FAI to the requirements of
Quality Clause C019.
JTQC037 BREAKDOWN OF KIT LIST REQUIRED:
(a) The Contractor will be required to offer a spare parts kit conforming, generally, to the following
requirements for each item awarded under this solicitation: [The Ordering Activity contracting officer should
insert the specifications for a spare parts kit specific to the solicited items.]
(b) The Contractor shall furnish prices for spare parts kits as follows:
(i) Price of kit unpackaged.
(ii) Price of kit in domestic pack.
(iii) Price of kit in wooden case, steel-strapped.
(c) The Contractor will be required to furnish a complete description of spare parts kit offered, a list of parts
included, and the price of the kit delivered f.o.b. destination to any point within the conterminous United
States within 15 days after receipt of a request from the Ordering Activity Contracting Officer. If the kit
offered is acceptable to the Ordering Activity, awards covering requirements will be made by supplemental
agreement to this contract.
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(1) May deliver the approved first article as a part of the contract quantity, provided it meets all contract
requirements for acceptance and was not consumed or destroyed in testing; and
(2) Shall remove and dispose of any first article from the Government test facility at the Contractor's
expense.
(f) If the Government does not act within the time specified in paragraph (b) or (c) above, the Contracting
Officer shall, upon timely written request from the Contractor, equitably adjust under the Changes clause of
this contract the delivery or performance dates and/or the contract price, and any other contractual term
affected by the delay.
(g) The Contractor is responsible for providing operating and maintenance instructions, spare parts support,
and repair of the first article during any first article test.
(h) Before first article approval, the acquisition of materials or components for, or the commencement of
production of, the balance of the contract quantity is at the sole risk of the Contractor. Before first article
approval, the costs thereof shall not be allocable to this contract for (1) progress payments, or (2)
termination settlements if the contract is terminated for the convenience of the Government.
(i) The Government may waive the requirement for first article approval test where supplies identical or
similar to those called for in the schedule have been previously furnished by the Offeror/Contractor and have
been accepted by the Government. The Offeror/Contractor may request a waiver.
JTQG003 NO ASBESTOS AS DEFINED IN FED-STD-313 IS PERMITTED
JTQG189 FOREIGN BEARINGS:
Ball bearings and roller bearings, in accordance with subpart 225.71 of part 225 of the Defense Federal
Acquisition Regulation Supplement, as in effect on October 23, 1992, except ball bearings and roller
bearings being procured for use in an end product manufactured by a manufacturer that does not satisfy the
requirements of subsection (b) or in a component part manufactured by such a manufacturer.
JTQM009 MIL-STD-130 MARKING REQUIREMENTS
JTQMP02 ELECTROSTATIC DISCHARGE PROTECTION:
ESD unit packs. The unit packs shall be marked with the ESD sensitive devices attention label prescribed by
ASTM D5445. The label shall include the ESD sensitive device symbol (triangle and reaching hand), the
words “ATTENTION STATIC SENSITIVE DEVICES”, and the statement “HANDLE ONLY AT STATIC SAFE
WORK STATIONS”. The symbol and lettering on the label shall be marked in black on a yellow background.
ESD intermediate and exterior containers. The containers shall be marked with the ESD sensitive devices
attention label. The label used shall be sized proportionate to the size of the container. The ESD sensitive
devices symbol and the words “ATTENTION OBSERVE PRECAUTIONS FOR HANDLING
ELECTROSTATIC DISCHARGE SENSITIVE DEVICES” shall be marked in black on a yellow background.
One label shall be placed on the identification-marked side of an intermediate container. Two labels shall be
placed on an exterior container. One label shall be placed on the identification-marked side (or surface), and
one label shall be placed on the opposite side (or surface). If the label is temporarily unavailable,
intermediate and exterior containers shall be marked with the ESD sensitive devices symbol and the words
“ATTENTION OBSERVE PRECAUTIONS FOR HANDLING ELECTROSTATIC DISCHARGE SENSITIVE
DEVICES”. The minimum size of the symbol shall be 0.625 inch (15.9 mm) measured vertically at the base
of the triangle. When preprinted labels are not used, the symbol shall be printed in black or the same color
as the identification marking, if other than black.
JTQMP03 PACKAGING REQUIREMENTS: MIL-STD-2073-1
JTQMP04 BARCODE MARKING REQUIREMENTS: IAW MIL-STD-129
JTQMP08 COMMERCIAL PACKAGING REQUIREMENTS ASTM D3951
MERCEXLN MERCURY EXCLUSION CLAUSE: The material supplied under this contract shall contain no functional
mercury and shall not be contaminated by mercury or mercury compounds. The Contractor agrees to notify
the Lockheed Martin Buyer before shipment, for review and disposition, if functional mercury is present,
mercury contamination is suspected or if mercury is knowingly introduced in the manufacturing process. This
*** Notice ***
A hard copy of this document may not be the document currently in effect. The current version is always the version on the Derco Documents Homepage
This document does not contain technical data under the ITAR or EAR
Derco Companies Supplier Quality Manual
GEN400-006 (Revised 06/26/2013)
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6.23. 3/29/18 Revised purpose statement to include supplier sub-tier flowdown and control. Clarified requirements
applicable to all suppliers and all manufacturers. Added Para. 5.1.7. & 5.7.3. Revised survey titles and form
numbers in Para. 5.2.1. TST
6.24. 7/12/18 Added Para. 5.4 and Para. 5.4.1 Right of Entry. Revised record retention in Para 5.5.1 from 10 years
to 3 years. Added Para 5.10.3 regarding CoC requirements. TST
6.25. 5/8/19 Added reporting timeline to Para. 5.8.3. Added instruction for correction to documents in Para. 5.10.2.
TST
6.26. 10/16/19 Scope: Removed reference to Derco Repair. Added list of manual sections. Added References for
QCS-001, LM Directory of Controlled Processes and Approved Processors, TMS-MC-015, Supplier Tooling
Manual, and NAS-412: Foreign Object Damage/Foreign Object Debris (FOD) Prevention. Removed
definitions for FMEA: Failure Modes and Effects Analysis, NGC: Northrop-Grumman Corporation, and NIST:
National Institute of Standards and Technology. Added Para. 5.1 Ethics Statement and Para. 5.2
Commitment to Sustainability. Para 5.3 Changed “General” to “Quality”. Para. 5.5 Rewrite. Para. 5.9.1
Changed “comply with” to “have and maintain”. Added Para. 5.9.2. Para. 5.12.3 Added “Derco” in front of PN
and added revision level, as applicable. Para. 5.12.4 Added “with exception of ground support equipment”.
Para. 5.12.5 Added “In limited cases, Derco may make an exception for New Surplus parts”. Added Para.
5.12.6 regarding traceability and recall. Removed Para. 5.10.10, 5.10.11, 5.12.2, 5.13 all, 5.14 all under
Manufacturer section. Added all of Part 3 requirements for Build-to-Print suppliers. Appendix A: Removed
Q200 & Q300, added Q130, and added all Part 3 Build to Print Supplier Q-Codes. TST
6.27. 12/19/19 Updated 5.12.5 to include: “for all parts, with the exception of ground support equipment”. PS
6.28. 4/9/20 Added definitions for HPP, HPPO, & HPPQPM. Added Para. 5.14 and 5.14.1 Nonconforming Product.
Added Part 4 Hologram Products Parts Program C-130 B-H and F16 Platforms. TST
6.29. 5/12/20 Added Para. 5.12.1.1 Chain of Custody. Revised referenced Para. #’s in Part 4. Revised Q-Code
JTQC037. Added Q-Codes SQZHISOAS, JTQG003, JTQM009, JTQMP03, JTQMP04, JTQMP08, JTQC053,
JTQC054, JTQC048, JTQDSC3, JTQDSC1, JTQG189, & JTQMP02. TST
6.30. 5/22/20 Revised Part 4 throughout per Jeff McCormick. TST
6.31. 7/1/20 Per T. Pitts added Q131, Q132, Q133, and Q134 to Appendix A. Modified JTQDSC1 and JTQMP03.
TST
6.32. 1/27/21 Revised Q Code 102 and added AS5316, AS1933, and MIL-HDBK-695 to Paragraph 3-References.
SRG
6.33. 2/24/21 Revised Part 4 throughout per Jeff McCormick. TST
6.34. 5/6/21 Per J. McCormick revised Part 4 to remove Para. 5.42 - 5.42.4 regarding Counterfeit Parts Prevention,
revise Para. 5.46 to remove reference to Para. 5.59, remove Para. 5.46 regarding GIDEP Membership,
remove Para. 5.47 regarding Notification, remove Para. 5.48 regarding Calibration, remove Para. 5.54 -
5.54.6 regarding Control and processing Nonconforming Material and Corrective Action, remove Para. 5.55 -
5.55.3 regarding Material Review (MR) authority, Requests, and Reporting, remove Para. 5.56 - 5.57.6
regarding Quality Control Specification (QCS) 001 and remove Para. 5.58 - 5.58.5 regarding Contract Review
and Planning. TST
6.35. 7/15/21. Revised par. 5.10.1 and removed par. 5.10.2. Added par. 5.12.1.2 to address the use of regulatory
authority airworthiness certificates to address traceability concerns. SRG
6.36. 5/23/22 Added new Q-Codes 125 & 126 to support the ACPBL program. TST
6.37. 12/21/22 (TST) 5.12.4: Added "Signed" per P. Schuettpelz; 5.12.4.1: New paragraph specifying that multiple
page certifications must be included in their entirety per P. Schuettpelz; 5.37: Removed Supplemental
Requirements per J. McCormick; 5.48: Removed Sampling for Inspection requirements per J. McCormick;
Para. 5.51.1.2 Removed Note that Royalty payment information under the above circumstance is discussed in
Hologram Products Program Memo dated March 17, 2010. This memo is available from HPPO or HPPQPM
per J. McCormick; Para. 5.52.3 Para. A: Removed FAI guidance per J. McCormick; Para. 5.52.3 Para. B-F:
Removed per J. McCormick; Para. 5.52.5; Removed Shelf Life Requirements per J. McCormick; Q-Code
JTQC010 Source Inspection Required: Added "Submit a request for access to the Verify Supplier
Performance Platform via the GOVMFG resource account [email protected]." per T. Pitts.