SAP S4HANA Case Study 1
SAP S4HANA Case Study 1
SAP S4HANA Case Study 1
A major Japanese life sciences company understood how standard processes could
help it control business performance and make it easier to identify best practices by
reviewing regional performance. After a careful review of its options, the organization
chose Capgemini as its partner to ensure that its goal of designing a global business
platform based on SAP S/4HANA was achieved. Capgemini’s value offerings, such as
iCaptivate and the India SAP “factory’” model, ensured the client had the best-in-class
ability to meet their number-one objective of a S/4HANA global standard business
platform design.
To launch the project and achieve the organization’s objective of transforming its global
supply chain model, the partners leveraged Capgemini’s proprietary ASE (Accelerated
Solution Environment) offering to quickly share and align strategic goals and challenges
among all the key members involved in the global business transformation. As a result,
although the company’s regional leaders initially held conflicting expectations for
the project, they were able to agree on a common understanding of the goals for the
global standardization as well as the key challenges that they would need to overcome.
Working with this knowledge, Capgemini began to perform a redesign of the company’s
global standard business platform based on SAP S/4HANA.
This design was focused on business processes, IT architecture, and master data
management and leveraged Capgemini’s iCaptivate methodology, which introduced a
range of standard business processes. To make the global business platform robust and
sustainable, the partners proceeded to determine a set of universal guiding principles in
order to identify how to capture disparate processes, manage master data, and define
organizational structure with the standardized approach. These guiding principles
became a toolkit containing simple rules that the company’s managers can use to
analyze non-standard processes in different regions and easily decide what should be a
part of the future global standard process that best aligns with its common strategy. In
addition, the organization and Capgemini determined which non-SAP processes could
be included as part of the global business platform and configured in alignment with
the new functionalities.
Some of the key business enablers of the revised S/4HANA design are:
Single global ERP instance to Optimized logistics processes Global master data governance
leverage economies of scale such as global, end-to-end
integrated planning that
result in timely delivery
With the design revised to align with the business strategy, the company and Capgemini
have shifted their focus to preparing for a global rollout. The partners have assembled
a number of different teams that offer a range of expertise that will be essential for
successful implementation. Once this project concludes, the organization will be able
to operate with greater agility and more effectively manufacture, qualify, and deliver
its goods while providing services around the world. Moreover, the organization will be
better able to balance global demand and provide better services and more affordable
products in an even more timely manner to medical institutes and patients on a
worldwide scale.
About
Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business
by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing
human energy through technology for an inclusive and sustainable future. It is a responsible and diverse
organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep
industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs,
from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI,
connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of
€16 billion.