Hardware

Configuration Tool

Operation Manual
Manual revision: 1

Publishing date: 12.10.2021

AS-50158-STD-eng
Language: English Original
AS-50158-STD-eng
Imprint

AutoStore AS
Stokkastrandvegen 85
N-5578 Nedre Vats
Norway
Tel: +47 5276 3660
http://www.autostoresystem.com/

Imprint page 3
Copyright, Intellectual Property, and Disclaimer

All rights reserved. This manual is protected by applicable copyright law and international treaty provisions.
AutoStore Technologies AS is the sole proprietary owner of this manual, its contents and related intellectual
property, including, but not limited to, creative work, designs, patents and trademarks. No parts of this work,
including but not limited to, design, technical solutions, trademarks, graphic, electronic or mechanical, may be
reproduced in any form or by any means whether by photocopying, recording, taping, information storage and
retrieval systems or otherwise, without the written permission of AutoStore Technologies AS.

This manual and its contents and specifications are subject to change without notice. While every precaution
has been taken in the preparation of this document, neither AutoStore Technologies AS nor any other
company within the AutoStore Group (affiliates, subsidiaries or parent companies of AutoStore Technology
AS) assume any responsibility or liability for errors or omissions, or for any personal injury, loss or damages
resulting from the use of or reliance on the information contained in this document or from the use of programs
and source code that may accompany it.

AutoStore is a certified product. Modules and parts of the AutoStore system must not be modified, altered, or
installed, operated or used in a way not explicitly endorsed by the official documentation. To the fullest extent
permissible under applicable law, in no event shall AutoStore Technologies AS or any other company within
the AutoStore Group be liable for any claim, loss of profit or any other economic or physical damage caused
or alleged to have been caused directly or indirectly by this document.

All specifications provided in this manual follow European standards and may not reflect applicable local
standards. If applicable local standards deviate from the ones stated in this manual, then the strictest
specifications should be followed.

It is the responsibility of the distributor to ensure that local requirements are followed.

page 4 Copyright, Intellectual Property, and Disclaimer

Contents

Imprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Copyright, Intellectual Property, and Disclaimer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. Read This First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Who uses this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 Conventions and Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 Technical Support - Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5 Signs and notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.6 Changes to the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. AutoStore Hardware Config Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Terms and Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Supported Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 Software Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3. How to Connect a Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.1 Connect with a Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1.1 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 Connect with a Serial Connection (USB/RS-232). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2.1 Connection details for each module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2.2 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3 Connection Overview for Each Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 How to Reboot each Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4. Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.1 Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5. How to Update the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.1 The Update Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.1.1 Accepted and Required Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.1.2 File Errors and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.1.3 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6. How to Change the Module Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.1 Property Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.1.1 Setup ASHub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6.2 Settings States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.3 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7. Appendix A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8. Appendix B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9. Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents page 5
1. Read This First

This part of the manual explains the structure and use of this AutoStore document. Reading the following
chapters in detail will help you to get the most out of your AutoStore system.

1.1 About This Manual

This Operation Manual describes an AutoStore software component. Depending on the application it will
provide instructions for:
▪ using the software for running an AutoStore system
▪ fixing errors during operation
▪ adjusting safety features of the AutoStore system
▪ adding and removing modules

1.2 Who uses this manual

This Operation Manual is intended for Category 3 users, i.e. the distributors' service personnel. This manual
should be kept in close proximity during operation for quick reference.

1.3 Conventions and Standards

This section describes the typographical conventions that have been established for AutoStore manuals.

Data Input
Throughout this manual, the following conventions indicate data input and output via the computer:
▪ Messages displayed on the screen are represented by capitalizing the initial letter of each word and by
italicizing each word. For example, "Close The Robot Door".
▪ Statuses and modes are written in capital letters. For example, RUNNING.
▪ Input that is entered by keyboard is identified by quotation marks: single quotes for single characters,
double quotes for strings.
▪ For brevity, expressions such as “choose File -> Directories” are used rather than “pull down the File menu
and choose Directories.”
▪ Any command is enclosed in angle brackets < > represents a single keystroke. For example, “press <F1>”
means press the key labeled F1.
▪ Any command that requires pressing two or more keys simultaneously is shown with a plus sign connecting
the keys. For example, “press <Shift> + <F1>” means press and hold the <Shift> key and then press the
<F1> key.
▪ Any button that you click on the screen or on a physical panel is represented in bold face letters. For
example, click "Close" or push "Retry".

Measurements
Unless specified otherwise:
▪ All measurements are metric
▪ Diagrams are read from left to right

page 6 Read This First

▪ All time references are in UTC

1.4 Technical Support - Operation

For technical support and ordering information contact your distributor.

1.5 Signs and notices

We strongly recommend that you read the entire manual. In order to minimize the chance of injury or death,
you must read all the WARNING and CAUTION signs in the manual.
You will find various WARNING, CAUTION, and NOTICE signs in this manual. These WARNING signs were
prepared to enhance your personal safety. You should carefully read and follow ALL procedures and
recommendations provided through these WARNING, CAUTION, and NOTICE signs.

WARNING
A WARNING indicates a situation that could result in harm, serious bodily injury, or death if the warning is
ignored.

CAUTION
A CAUTION indicates a situation that could result in damage to the module if the caution is ignored.

NOTICE
A NOTICE indicates that interesting or helpful information is being provided.

1.6 Changes to the Manual

In order to suggest changes to this manual, please forward comments (preferably in English) to:
Editors, Technical Documentation
AutoStore AS
Stokkastrandvegen 85
5578 Nedre Vats
Norway
Alternatively, please send an e-mail message to the Technical Editors at:
[email protected]
You are encouraged to report errors or omissions in the text or index.

Read This First page 7

2. AutoStore Hardware Config
Application

The AutoStore Hardware Configuration Tool (short: Hardware Config) is an application for the distributor.
It allows the distributor to:
▪ View and configure module settings
▪ View and update the firmware of a module

2.1 Terms and Definitions

The following technical terms are used in this manual:

Keyword Definition
Module / device A hardware module in an AutoStore installation, e.g. a Carousel Port, an AutoStore
Access Point, or a Robot.

Supported module A module that Hardware Config can connect to.

Target module The module that the user is connected to.

Computer The computer that runs the Hardware Config application.

2.2 Supported Modules

The table below shows all the AutoStore modules that Hardare Config supports.

Module Connection type Sub-module Configurable Updatable

ASIO Network Main MCU YES NO

Backpack Charger RS-232 N/A YES

Charger Radio 2.4 GHz RS-232 Main MCU YES YES1

RF Link N/A

Conveyor Port Network Port YES YES

Controller

Carousel Port 1.x Network Port YES YES

Controller

Carousel Port 2.x Network Port YES YES

Controller

Arm 1 NO YES

Arm 2 NO YES

page 8 AutoStore Hardware Config Application

 Arm 3 NO YES

Carousel Port 3.x Network

Swing Port 1.x Network

Relay Port 1.x Network

ASAP 433/915 MHz Network Main MCU YES NO

ASAP 2.4 GHz Network Main MCU YES YES1

RF Link N/A

Robot Link B1 2.4 GHz RS-232 Main MCU YES YES1

RF Link N/A

Robot Link R5 2.4 GHz RS-232 Main MCU YES YES1

RF Link N/A

1 Modules must be updated simultaneously

modules must be updated simultaneously

2.3 Software Version

The version number of the installed Hardware Config application is shown next to the AutoStore logo in the
top-right corner of the startup screen.

AutoStore Hardware Config Application page 9

3. How to Connect a Module

Hardware Config starts with an overview window that displays two connection buttons. Each button connects
to a different type of connection:
▪ Network Connection
▪ Serial Connection (USB/RS-232)

The type of connection depends on the module that is to be connected:

Module Connection type

ASIO Network

Conveyor Network

Carousel Port 1.x Network

Carousel Port 2.x Network

Carousel Port 3.x Network

Charger Radio 2.4 GHz USB/RS-2321

Swing Port Network

Relay Port Network

ASAP 433/915 MHz Network

page 10 How to Connect a Module

 ASAP 2.4 GHz Network

Lift Port 1.x Network

Robot Link R5 2.4 GHz USB/RS-232*

Robot Link B1 2.4GHz USB/RS-232*

1Supports both direct connections and connections via Battpack Charger.

3.1 Connect with a Network Connection

The computer and the module must be connected to the same network with a network cable.
In order to connect a module via network cable:
1. Set the computer’s local network IP-address to 192.168.0.253
If this IP-address is not available, the first line is marked bold and the connect button is grayed out.

See Appendix A (on page 28) to this manual for instructions on how to assign static IP-addresses under
Windows.
2. If Hardware Config finds a network with the correct IP-address the user is prompted to connect the module.

NOTICE
Even though Hardware Config connects as long as there is any network with IP 192.168.0.253 it will
only work correctly if that is the local IP-address of the computer!

3. Connect the module to the computer with a network cable.

See chapter Hardware Connection Setup for instructions on how to supported modules to the computer.

NOTICE
If your computer does not support Auto-MDX you must use a crossed network cable!

4. Click Connect

Hardware Config now attempts to establish a connection with the module.

How to Connect a Module page 11

 Hardware Config cannot connect to the module if it is blocked by a firewall. If you see a Windows Security
Alert you must allow HardwareConfig.exe full access to public and private networks.

See Appendix B (on page 31) to this manual for instructions on how to manually give Hardware Config full
public access to internet.
5. Boot or reboot the module
See the chapter Module (re)booting (see How to Reboot each Module on page 16) for instructions on how
to boot modules.

3.1.1 Troubleshooting

Problem Action
Hardware Config is not prompting to connect See Assign static IP 192.168.0.253 for local network
(see Appendix A on page 28)

The target module is connected to the computer by Make sure that the correct network cable is used.
cable and has rebooted several times, but the
connecting-process takes longer than a minute Make sure that TCP Port 40501 is not blocked by the
firewall.

page 12 How to Connect a Module

 Make sure that Hardware Config is not blocked by the
firewall.
Make sure that the firewall allows access to private
AND public networks. See chapter Allow Hardware
Config through Windows Firewall (see Appendix B on
page 31).

Make sure that only the local IP is set to

192.168.0.253.

Module does not boot Make sure that the connected module is energized.

The firmware on the module may be corrupted. Open

the module and reprogram the microcontroller directly
with a chip programmer.

3.2 Connect with a Serial Connection (USB/RS-232)

In order to connect a module via a serial connection:

1. Connect the module to the computer with the correct serial adapter cable according to chapter How to
Connect a Module (on page 10).
Make sure that:
▪ The serial adapter cable is connected to one of the computer's USB ports
▪ The correct driver is installed on the computer
▪ The USB-to-UART Bridge is a supported model
See chapter Supported USB to UART Bridges for a list of supported bridges models.
See the chapter Hardware Connection Setup for instructions on how to connect supported modules to
the computer.
If no compatible serial connection device (USB/RS-232) is detected, the first line is marked bold and the
connect button is grayed out.
If Hardware Config detects a supported serial connection device (USB/RS-232), the user is prompted to
connect.
Hardware Config will then attempt to connect.

NOTICE
This function normally take less than 10 seconds to complete

If Hardware Config detects a supported USB port, the user is prompted to connect.
2. Click Connect

Hardware Config now attempts to establish a connection with the module.

How to Connect a Module page 13

 NOTICE
It normally takes less than 5 seconds to connect to the module.

3.2.1 Connection details for each module

Battpack Charger / Service Area Charger:

▪ Use the Battpack Charger USB serial adapter cable. Connect to the COM-port on the charger.
▪ The serial adapter cable kit consists of a Trendnet TU-S9 USB/RS-232 adapter cable and a Battpack
Charger RS-232 adapter cable.
2.4 GHz radio, via Service Area Charger:
▪ Connect the PC to the Service Area Charger. Connect the 2.4GHz radio to the AUX-port of the charger with
a Radio To Battpack Charger Cable (insert AS-number).
2.4GHz radio, via standalone USB radiolink adapter:
▪ Connect the 2.4GHz radio to the PC using the Radiolink USB serial adapter cable. Make sure to connect
both USB wires to the computer.
▪ The serial adapter cable consists of a Trendnet TU-S9 USB/RS-232 adapter cable, a Radiolink RS-232
adapter cable, and a 5V USB power cable.

3.2.2 Troubleshooting

Problem Action
The USB-to-UART bridge is connected to the Make sure that the associated USB driver is installed on
computer’s USB port, but Hardware Config does not the computer.
prompt to connect.
Restart the computer if the USB driver was just
installed.

Connect the bridge to different USB port.

The serial adapter cable may be defective. Retry with

another adapter cable.

The target module is connected to the computer with a Reconnect the serial adapter cable to the computer.
cable, but the connecting process takes longer than a
minute. Restart Hardware Config.

Check that the wires are connected correctly.

The module does not boot. Check that the module is energized.

The firmware on the module may be corrupted. Open

the module and reprogram the micro controller directly
with a chip programmer.

page 14 How to Connect a Module

3.3 Connection Overview for Each Module

1. For ASIO: connect the ASIO LAN

port directly to the computer with
a network cable.

1. For Carousel Port 1.x to 3.x and

Conveyor Port: Connect the Port
controller directly to the computer
with a network cable.

How to Connect a Module page 15

1. For ASAP: Connect the ASIO's
lower switch port directly to the
computer with a network cable.
2. Connect the ASIO's upper switch
port directly to the ASAP with a
network cable.

CAUTION
Never connect the upper row
to the computer’s network
card! These ports are
energized and will damage the
network card.

3.4 How to Reboot each Module

Some modules accept new connections only for a few seconds after rebooting:
1. Click connect
2. Reboot the target module
3. Hardware Config establishes the connection
4. A new page with information about the target appears
If the module does not connect within 10 seconds:
▪ Reboot the target module while Hardware Config is still connecting.
If the module does not connect within 1 minute:
▪ see chapter Troubleshooting (on page 12)

Supported Modules Boot Reboot

ASAP 2.4 GHz Click the red "SF Release" Unplug and reconnect the ASAP to the ASIO.
button on the ASIO. Make sure
that the LED "Out" is lit1.

ASAP 433/915 MHz

ASIO Connect the power adapter to Unplug the power adapter from ASIO. Wait 5
ASIO. You do not need to push seconds (or wait for the power LED to turn off)
the "SF Release" button. and replug.

BattPack Connect the power to the Unplug the the power cable. Wait 5 seconds and
BattPack Charger re-plug.

Port Carousel 1.x Connect the power to the Port If the power is already connected to the Port
controller with an external power controller, hold the "on"-button for 5 seconds.
supply. Push the "on"-button on Release the button push again when the LEDs
the Port controller, and wait for turn off.

page 16 How to Connect a Module

 the yellow LED above the button
to light.

Port Carousel 2.x

Port Carousel 3.x

Port Conveyor

Relay Port

Robot link Boot via the Service Area Reboot via the Service Area Charger: unplug and
Charger: connect the radio to the reconnect the radio to the AUX-port of the
AUX-port of the charger charger.

Robot Link 2.4 GHz Connect to the USB port. Unplug and reconnect the serial adapter cable to
the computer.

1: The "Out" LED indicates that power goes out to the ASAPs

How to Connect a Module page 17

4. Connection Screen

When a module is successfully connected, a new screen is shown. This screen consists of:
▪ A top bar with the module name
▪ A side bar with the device properties
▪ A content view with a firmware update section and log information

When Hardware Config is connected to the module, the user can:

▪ See the firmware version and compile-date of the target module
▪ Update the firmware on the target module
▪ Change the target module's properties
▪ View the log
▪ Disconnect from the module

4.1 Log Information

Log entries are grouped into four categories:

▪ Info
▪ Warning
▪ Error

page 18 Connection Screen

▪ Dataflow.

▪ Click the button labeled Detailed for a detailed view of the Dataflow category.
▪ Click the button labeled Normal to return to the simple view.

Category Color Detailed view available Description

Info Black NO Main events

Warning Yellow NO Warning messages

Error Red NO Error messages

Dataflow Blue YES Info about sent and received data between
Hardware Config and the target module. Useful
for debugging and testing.

Connection Screen page 19

5. How to Update the Firmware

Before you start the update process make sure to ascertain which firmware version is installed on the module.
To see the current version number:
▪ Unfold the Version Info drawer under Device Properties.

5.1 The Update Process

1. See chapter Supported Modules for a list of modules that can be updated.
2. Choose which Sub Module you want to update
3. See chapter Accepted and Expected Firmware (see Accepted and Required Firmware on page 22) to
choose the correct firmware file(s) to select.
i. Expected firmware is firmware that is expected by the target module and that maintains the target
module type.
ii. Accepted firmware is firmware that is accepted by the target module but may change the target module
type.
4. Select firmware file(s):
▪ Click the browse/open button and select firmware file from the popup

▪ Drag and drop the file from the Windows file explorer to Hardware Config.

page 20 How to Update the Firmware

 ▪ Alternatively: Write the filename including its path into the text field. Press Enter or Tab to confirm input.

To deselect a selected file, click the cross in the upper-right corner.

NOTICE
Hardware Config will show an error message if you choose a incompatible file. See the chapter File
Errors and Warnings (on page 23). If no warning or error is revealed, the selected firmware is safe to
upload to the target module.

Hardware Config shows the following information for the selected file:
▪ Name: the name of the update file
▪ Device ID: the ID of module that the firmware is made for
▪ Version: the version of the module that the firmware is made for

NOTICE
ASAP 2.4GHz and Robot Link require two firmware files at once because the main MCU and RF Link
have to be programmed simultaneously. The user must upload files to both of them in order to update
the target module.

5. Click Update
You will see at least one Update button. Click the Update button for the sub module that you want to
update.

NOTICE
If you update arms, Hardware Config also asks what arms should be updated

A loading dialog shows the status of the update.

Target Module Sub Module(s) Estimated Update Time Update Timeout

ASIO Main MCU Not updateable

Port Conveyor Port Controller 52 seconds -

Port Carousel 1.x Port Controller 52 seconds -

Port Carousel 2.x Port Controller 52 seconds -

Port Carousel 3.x
Arm 1 29 seconds 40 seconds

Arm 2 29 seconds 40 seconds

Arm 3 29 seconds 40 seconds

ASAP 433/915 MHz Main MCU Not updateable

ASAP 2.4 GHz Main MCU 23 seconds -

RF Link 30 seconds -

Robot Link 2.4 GHz Main MCU 22 seconds -

How to Update the Firmware page 21

 RF Link 21 seconds -

6. When the update is finished, a message dialog shows the status of the update.

NOTICE
If the update failed, see the chapter Troubleshooting (on page 23).

5.1.1 Accepted and Required Firmware

Target Module Sub Module(s) Accepted File ID Accepted File ID

ASAP 433/915 MHz Main MCU Not programmable Not programmable

ASAP 2.4 GHz Main MCU ASAP 2.4 GHz Main MCU ASAP 2.4 GHz Main MCU

RF Link ASAP 2.4 GHz RF Link ASAP 2.4 GHz RF Link

ASIO ASIO

Battpack Charger Battpack Charger Battpack Charger BattPack Charger

Charger Radio 2,4 GHz Not programmable Not programmable

Port Conveyor Port Controller Conveyor Conveyor

Port Carousel 1.x
Port Carousel 2.x
Conveyor Legacy
Port Lift Controller 1.x

Port Carousel 1.x Port Controller Conveyor Port Carousel 1.x

Port Carousel 1.x
Port Carousel 2.x
Port Conveyor Legacy
LiftPort Controller 1.x

Port Carousel 2.x Port Controller Conveyor Port Carousel 2.x

Port Carousel 1.x
Port Carousel 2.x
Conveyor Legacy
Port Lift Controller 1.x

Arm Carousel 2.x Arm Carousel 2.x Arm

Port Lift 1.x Port Controller Conveyor Port Lift Controller 1.x
Port Carousel 1.x
Port Carousel 2.x
Conveyor Legacy
Port Lift Controller 1.x

Control Unit Port Lift Control Unit 1.x Port Lift Control Unit 1.x

Robot Link B1 2.4 GHz

Robot Link R5 2.4 GHz ATM Robot Link R5 2.4 GHz ATM Robot Link R5 2.4 GHz ATM
Robot Link B1 2.4 GHz ATM
Charger Radio 2.4 GHz ATM

Robot Link R5 2.4 GHz RF Radio Link R5 2.4 GHz RF Robot Link R5 2.4 GHz RF

Robot Link 2.4 GHz Main MCU Robot Link 2.4 GHz Main MCU Robot Llink 2.4 GHz Main MCU

page 22 How to Update the Firmware

 RF Link Robot Link 2.4 GHz RF Link Robot Link 2.4 GHz RF Link

5.1.2 File Errors and Warnings

Error/Warning
Explanation
Error: Invalid file The file is not readable and can’t be uploaded
to the module. This is normally caused by a
wrong path or an incorrectly formatted file. The
firmware file may be corrupted.

Warning: Device ID and version not recognized The file is readable and correctly formatted, but
the Device ID and version of the file are not
recognized. Hardware Config cannot guarantee
that the firmware file matches the target
module. This is normally caused by old
firmware. The user may still upload this file to
the target module at his own risk.

Warning: Mismatch between selected file and accepted file(s) The device ID of the file is not accepted (see
Accepted and Expected Firmware (see
Accepted and Required Firmware on page 22)).
Hardware Config prevents wrong files from
being uploaded to the target module.

Warning: Mismatch between selected file and expected file(s) The device ID from the file is accepted, but not
expected (see Accepted and Expected
Firmware (see Accepted and Required
Firmware on page 22)). It is safe to update, but
the device type of the module will change. In a
standard AutoStore installation this should be
avoided.

5.1.3 Troubleshooting

Problem Action
The version read from the module If the firmware was successfully updated on the module, the firmware
does not match the device ID from probably has a version problem which does not affect functionality. No
the newly uploaded file user action is necessary.

Timeout The update time exceeded the module’s timeout time. An error may have
occurred. Try to update again.

Error The module confirms that an error has occurred. Try to update again.

How to Update the Firmware page 23

6. How to Change the Module
Settings

You can change the settings of a module in Hardware Config.

See chapter Property Values (on page 24) for a list of settings for all modules and their default and custom
values.
Depending on the type of adjustment, settings may influence the operational state. See chapter Settings
States (on page 26).
To adjust the settings:
1. Choose the new setting in the Hardware Config sidebar
2. Click Save
When you click Save all local changes are sent to the target module. Once the changes are successfully
implemented on the target module, the log will be updated with the new values.
To discard changes:
1. Click the Discard button
2. All local changes will return to the last saved state.

6.1 Property Values

Target Module Properties Value

Default Custom
ASIO ID [1, 6] Inactive

X Position [1, 250]

Y Position [1, 250]

Source IP 192.168.0.(220+ID) Any unused IP

Source Subnet Mask 255.255.255.0 Any unused mask

Source Gateway 192.168.0.254 Any unused IP

Source MAC 00:3d:41:fe:00:00 Any unused MAC

Destination IP 192.168.0.230 Any unused IP

Destination IP port 42022 Any unused port

Conveyor Port Port [1, 200]

Carousel Port 1.x
Source IP 192.168.0.Port Any unused IP
Carousel Port 2.x
Carousel Port 3.x Source Subnet Mask 255.255.255.0 Any unused mask
Swing Port 1.x Source Gateway 192.168.0.254 Any unused IP
Relay Port 1.x
Source MAC 00:3d:41:fe:00:00 Any unused MAC

page 24 How to Change the Module Settings

 Destination IP 192.168.0.230 Any unused IP

Destination IP port 42024 Any unused port

ASAP 433/915 MHz Channel [1, 17]

Link Mode Read-Only

X Position [1, 250]

Y Position [1, 250]

Source IP 192.168.0.(200+Channel) Any unused IP

Source Subnet Mask 255.255.255.0 Any unused mask

Source Gateway 192.168.0.254 Any unused IP

Source MAC 00:3d:41:fe:00:00 Any unused MAC

Destination IP 192.168.0.230 Any unused IP

Destination IP port 42030 Any unused port

ASAP 2.4 GHz ID [21, 37]

Network ID [0, 15]

X Position [1, 250]

Y Position [1, 250]

Source IP 192.168.0.(180+ID) Any unused IP

Source Subnet Mask 255.255.255.0 Any unused mask

Source Gateway 192.168.0.254 Any unused IP

Source MAC 00:3d:41:fe:00:00 Any unused MAC

Destination IP 192.168.0.230 Any unused IP

Destination IP port 42030 Any unused port

Robot Link 2.4 GHz Device Type 9 Read-Only

Robot Number [0, 250]

Net ID [0, 15]

Node Type Read-Only

Node ID Robot Number [0, 250]

X Position 1 [1, 250]

Y Position 1 [1, 250]

6.1.1 Setup ASHub

In order to enable ASHub to communicate with the Ports, the IP address of each Port needs to be updated:
1. Start the ASHub on the Controller PC.
2. Connect to a Port through HWConfig

How to Change the Module Settings page 25

3. Change IP port from 42024 to 42025

4. Once the IP port has been updated, ASHub will show a connection to the AutoStore Port.

6.2 Settings States

States Description
No Changes If all local properties in Hardware Config are identical
to the properties on the module, the Saved and
Discard buttons are disabled.

Local If there is a mismatch between a local property in

Change(s) Hardware Config and a property on the module, the
corresponding field is marked with a multiplication sign
(*). Both the Saved and the Discard buttons are
clickable.

Invalid If a property is assigned an illegal value, the Saved

Change(s) button is disabled and labeled Invalid. The Discard
button is clickable. See chapter Property Values (on
page 24) for valid property settings.

page 26 How to Change the Module Settings

 Saving While waiting for response, all properties-fields and
Change(s) buttons are disabled and the Saved button is labeled
Saving.

6.3 Troubleshooting

Problem Action
Save and Discard buttons are enabled Open all expandable menus and look for changed properties. The
even though no changes are made MAC address can change if a target module is connected over the
network.

Hardware Config saves for more than 30 The connection to the target module can be lost. Try to reconnect
seconds the module.

How to Change the Module Settings page 27

7. Appendix A

NOTICE
Device names and network names may differ from the ones in shown these screenshots.

In order to assign static IP 192.168.0.253 to the local network in windows XP, Vista, 7, 8, and 10:
▪ Open the the Start Menu or Start Screen
▪ Type network and sharing into the search box
▪ Click Network and sharing Center in the search results

▪ Click Change adapter settings

page 28 Appendix A
▪ Right-click your local adapter and select Properties.

▪ Highlight Internet Protocol Version 4 (TCP/IPv4)

▪ Click the Properties button.

▪ Select Use the following IP address

▪ Enter 192.168.0.253 as IP address
▪ Enter 255.255.255.0 as Subnet mask.
▪ Check Validate settings upon exit to allow Windows to help find problems with your input.
▪ Click OK

Appendix A page 29
▪ Close network properties for the changes to take effect.

page 30 Appendix A
8. Appendix B

To allow Hardware Config through the Windows Firewall in Windows XP, Vista, 7, 8, and 10:
▪ Open the the Start Menu or Start Screen
▪ Type windows firewall into the search box
▪ Select Windows Firewall from the search results

▪ Click Allow a program or feature through Windows Firewall

Appendix B page 31
▪ Find HardwareConfig in the list and tick the box for Private access and the box for Public access.

▪ Click Ok

NOTICE
If Hardware Config is still blocked by the firewall, try to deactivate all active firewalls on the computer.

page 32 Appendix B
9. Index

A T
About This Manual 6 Technical Support - Operation 7
Accepted and Required Firmware 22 Terms and Definitions 8
Appendix A 28 The Update Process 20
Appendix B 31 Troubleshooting 12, 14, 23, 27
AutoStore Hardware Config Application 8
W
C Who uses this manual 6
Changes to the Manual 7
Connect with a Network Connection 11
Connect with a Serial Connection (USB/
RS-232) 13
Connection details for each module 14
Connection Overview for Each Module 15
Connection Screen 18
Conventions and Standards 6
Copyright, Intellectual Property, and
Disclaimer 4

F
File Errors and Warnings 23

H
How to Change the Module Settings 24
How to Connect a Module 10
How to Reboot each Module 16
How to Update the Firmware 20

I
Imprint 3

L
Log Information 18

P
Property Values 24

R
Read This First 6

S
Settings States 26
Setup ASHub 25
Signs and notices 7
Software Version 9
Supported Modules 8

Index page 33
page 34 Index
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