CIN: L65920MH1994PLC080618 HDFC Bank Limited,

Email: [email protected] No 2186, Ground Floor, Jind

Website: www.hdfcbank.com Road, Pundri Pehowa
Chowk Kaithal – 136026.
Tel.: +91 94267 92009.

May 28, 2014

Sub: Appointment for Accountant Department (Back Office) in HDFC

BANK LIMITED.

Dear Soma Devi,

Welcome to HDFC Bank Limited! This has reference to the discussion had with you. We are
pleased to offer you joining. We are happy to have you for the position of Computer Operator. You will be based at
HDFC Bank Limited, .The date of joining is fixed on 28-05-2014 at 11:00 a.m., as part of your work assignments, and you will
be exposed to a team of highly talented people. Employment with HDFC Bank Limited is subject to terms and conditions of
the company as given in the Addendum A & B attached to this employment letter.

For joining to HDFC Bank Limited you have to submit your security amount rupees 26,500/- in the favor of Naukri.com. The
security amount will be refund on joining date.

The following documents are required to be produced at the time of joining. Please provide originals and self-
attested photo state copies; originals will be returned after verification.

1. Relieving letter from your previous employer.

2. Medical examination certificate.

3. Salary slip or salary certificate from your previous employer.

4. Experience certificate from your previous employer.

5. Proof of academic qualification (Class 10th equivalent and above).

6. Proof of identity i.e. PAN card, driving license, electoral card, aadhar card, passport.
7. Photographs (2 copies).
8. Security amount deposit slip.

We have high respect and regard for our people, and you will find that working in HDFC Bank Limited is rewarding in more
ways than one. So, welcome once again!

Please find attached your Roles and Responsibilities: -

ADDENDUM A
 Employment Terms and Conditions

Salary Adjustment and Promotions:

Your career path in the company will depend solely on your performance, your continuous improvement in capability and value
additions. Your individual performance will be reviewed in the next appraisal cycle on basis by your manager providing the criteria
for salary adjustments and promotions.

Performance Appraisal Eligibility:

Those being confirmed on or before the 31st March of the financial year will be eligible for the performance appraisal of that
financial year.

Quality Matters:

You will be required to learn the processes being followed at HDFC Bank Limited from time to time and comply with the quality
standards that are being enforced as part of these processes. Your adherence to these quality standards and your general attitude
towards quality will be an important parameter used in evaluating your performance.

Expenses and Reimbursement:

You will be reimbursed necessary and reasonable out-of-pocket expenses incurred by you as part of delivering your
responsibilities subject to submission of bills/tickets or associated documents and approval of the same by the HOD

Travel:

You may also be required to travel as part of your employment. You will be intimated ahead of time to give you sufficient time to
prepare for this.

Posting / Transfer:

Although your first posting is as per the Offer Letter you are liable to be posted to any department / office of the Company or its
partners or customers in India or abroad as required by your job profile and needs of the business at the discretion of the
company.

Medical:

The company will conduct a medical check-up during the first week of joining. You will be given the appointment letter on
successful completion of the medical test and being certified as medically fit. At any time during your employment, Company may
decide to terminate your employment based on valid medical advice that you have become physically/mentally incapacitated to
such an extent that you are unable to deliver the responsibilities entrusted to you.

Working Hours, Holidays and Leave:

Working hours of the company are in the following shifts

 General Shift: 9:30am – 5:30pm

Employees will get a weekly off on rotation. Remaining days will be full working day. Employees under probation are not granted
paid leave. The company also provides annual paid holidays announced at the beginning of every calendar year. Except for
emergencies and medical reasons leave will be granted only on 15 days prior notice and approval by the Manager. Other leave
rules are applicable as in Annexure B. If 15 days prior notice is not given in case of PL, it will be treated as unpaid leave.

Intellectual Property Rights:

The company will retain ownership of all intellectual properties generated during the course of your employment as part of your
duties or associated responsibilities. All intellectual property rights on all ‘works’ (as per Copyright Act, 1957 and subsequent
amendments) generated or modified by you individually or as part of a team during the course of your employment and as part of
your employment will be wholly vested in the company. By this contract you have also undertaken to sign any associated
documents to further confirm the above ownership. Unless permitted by an explicit agreement you are also bound to keep
such matters confidential and shall use such work for the sole benefit of the Company as required by your employment.

Training:

The company may select and offer training for employees at the company location or outside at its own discretion. You will
be required to attend these trainings and assignments
Personal Information:

It is the responsibility of the employee to keep their personal contact information up to date with company and also to notify duly
any changes thereof. Additionally you will also be required to update the company of changes in your civil or marital status
Termination:

On termination of your employment with the company irrespective of the circumstances, you are bound to return
to the company:

1. Any material items belonging to the Company per inventory, and all non-material items in your possession including but not limited
to Intellectual property (documentation, software, email correspondence) and any other information required for the continued
execution of the duties of your role (login credentials, business contact information)..
2. Any physical company documents that you may have in your possession
3. Any other company assets within your control like apartments, leases etc.

You are also bound to repay any and all outstanding debts or loans due to the company and the company is hereby authorized to
deduct from any payments due to the employee the amount due to the company. You will also be bound by any previous
confidentiality, non-disclosure or non-compete agreements that you had signed as part of your employment until the individual
termination of such contracts.

Disciplinary Action:

Any of the following actions on part of the employee will lead to immediate dismissal without any notice requirement and without
any financial dues liable to the organization.

 Failure to comply with the rules & regulations of the company.


Failure to comply with the rules set (out in the H.R. manual.)
 Any act amounting to moral turpitude.

Any act prejudicial to or in conflict with the interests of the Company.
 Any act subversive of good conduct
and discipline Gross negligence.
Willful insubordination.
Leaking of sensitive information to outsiders without permission.
Corruption Fraud or misappropriation of funds / securities/assets of the company.
Excessive indebtedness.
Other Rules and Regulations:

During employment you are subject to rules and regulations and policies of the Company has made applicable by the company
and revised at the company’s discretion from time to time, irrespective of whether such details are individually notified to you.
You are requested to keep yourself up-to-date with such information from the company intranet/company manual. You will also
be liable to face action from the company if you are found in violation of these.

Notice Period:

For employees on probation, during the probation period, either party may terminate the employment contract without any
notice period, unless management decides on a probation period, which will not be more than 30 days.

For permanent employees, during the course of employment, either party may terminate the contract of employment by a notice
period of 30 days or pay in lieu of notice. Normally a resigning employee will be expected to serve the entire notice period.

However when situations warrant, as in the case of breach of policies or alleged misconduct or breach of discipline, the company
may decide to terminate the contract with immediate effect and no notice period will be applicable.

The Company reserves the right to pay in lieu of notice period and an employee can be asked to leave prior to his notice period
with payment in lieu of notice. Employees are obligated to make a payment to the Company in lieu of their notice period* in
case the entire notice period is not served. Such *payment in lieu of notice is calculated in proportion to the monthly salary paid
to the employee exclusive of statutory benefits, medical benefits, and variable pay.
Warranty:

You represent and warrant to the Company that the terms and conditions of your employment are legal, valid and binding upon
you and acceptance of the same by you and the performance of your obligations pursuant to your employment by the Company
does not and will not constitute a breach of, or conflict with the terms or provisions of, any agreement or understanding to which
you are a party (including, without limitation, any other employment agreements).

Jurisdiction:

Your employment shall be governed by and construed in accordance with the laws of India and the courts of Mumbai shall have
the jurisdiction, to the exclusion of any other Courts that may have jurisdiction, to decide any dispute arising from or in
connection with your employment with the Company or any of the terms and conditions of your employment with the Company.

Amendments:

The Company, at its discretion, may alter, replace or annul any of the above, should circumstances so warrant either as a result of
statute or otherwise. All changes will duly be updated on the company intranet and will be duly notified to the employees
through proper channels.

Request you to accept the following letter and send us signed copy of the accepted letter within 3days, along with the resignation
letter of your present employment. The current offer will not be valid post 3 days of the date of this letter and failure to submit
the above resignation and offer acceptance will render the current offer invalid post 3 days

ADDENDUM B

Leave Rules

1. Term: All confirmed employees are entitled to the following paid leaves during the course
of a calendar year fromJanuary to December.

 Causal Leave (CL) : 4 days

 Sick Leave (SL) : 3 days
 Paid Leave (PL) : 15 days

2. It is essential that an employee will give advance written intimation in the prescribed leave application form to his
immediate superior/mentor of his/her intention to go on leave, the duration of leave period, contact details (i.e. phone
numbers both cell and land line no.), email id where the person can be reached to deal with any work exigency

2.1 In case an employee stays away from work without any advance intimation he/she will be marked absent for the
day and will not be entitled for salary for that day.
In case no intimation by SMS to HR 3 hours before the shift starts, 3 days’ pay will be deducted on account of that leave.

2.3 When an employee prefers to enjoy PL of more than 3 consecutive days, at least 15 days advance written intimation in
the leave form will be necessary. This is necessary for proper work load management. In case of sickness employee
should inform his/her immediate superior/mentor about the number of days he/she will not attend work and should
maintain a regular update till the date of fitness and resuming of duty. If 15 days prior notice is not given in case of PL, it
will be treated as unpaid leave and the salary will be deducted accordingly.

2.4 In the normal circumstances, no Privilege Leave is to be availed during the period of probation. One can avail of SL and
CL. However, in case there are valid reasons requiring an employee to be on leave on account of personal exigencies or
sickness, the same may be sanctioned at management discretion on pro rata basis by the CEO.

2.5 Employees will be expected to fill the Leave Application Form, prior to or immediately after taking leave. This Leave
Application Form has to be up to date, as it has to be submitted to HR Department for Monthly Salary Processing.

3. Maternity Leave:
 This benefit will allowed as per provisions of “The Maternity Benefit Act, 1961”

4. Leave Record Maintenance:

4.1 HR department will maintain Leave records of each employee before processing of monthly attendance sheet
for salary. Leaves the organization.

5. Paid Holidays:

5.1 All employees are entitled to 7 public holidays during each calendar year. These include 26th January Republic Day,
15th August Independence Day, 1st May Labor Day, and 2nd October Gandhi Jayanti. The list of these paid holidays will be
circulated at the beginning of the calendar year by the HR department to all employees

6. Leave Of Absence:

6.1 The Leave of Absence (LOA) policy exists to allow regular employees extended time off in order to recover from medical
disability, handle pressing personal obligations, or to maintain continuity of service for situations in which an employee
might otherwise be terminated. A personal LOA may be granted at the discretion of the Company and may depend on
business needs at the time of the request. A LOA must be approved by the CEO

6.2 If an employee has been granted a LOA and fails to return to work at the end of the LOA , his/her employment will be
terminated as of the date the employee was due to return to work, unless prior arrangements have been made for an extension.

6.3 Acceptance of other employment while on LOA will be treated as voluntary resignation from
employment with the Company

7. Leave Adjustment:

In a situation where an employee is away from work and the absence is not covered by leave then proportionate
monthly wages will be deducted. Monthly basic salary divided by 26days irrespective of the number of days in any
month.

8. Salary:

Your salary package will be 21,700/- rupees p/m in your training period.12% of the monthly basic salary will be cut by the
company towards your Provident Fund Account. A matching deduction will be made from your salary as the employee’s
contribution and shall be deposited as per PF rule.

This is for your information and record.

Thanking you,

Yours faithfully,
For HDFC Bank Limited

Sanjay Dongre
Executive Vice President (Legal) & Company Secretary