ML LeadershipGold-MM-Guide-Participant

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MASTERMIND LEADERSHIP GOLD

Participant Guide
Chapter 6
The Best Leaders Are
Listeners

Chapter 6:
THE BEST LEADERS ARE LISTENERS

“Many leaders are terrible listeners; they actually think talking is more important than
listening. But contrarian leaders know it is better to listen first and talk later. And when
they listen, they do so artfully.” – Steven Sample

WHY LISTENERS ARE MORE EFFECTIVE LEADERS

1. Understanding people precedes leading them.


If you want to be more effective connecting with people, what steps can
you take to make sure you understand them first?

2. Listening is the best way to learn.


Are you an attentive listener?

3. Listening can keep problems from escalating.


If you haven’t formed the habit of listening – carefully and intelligently –
how will you get the facts you need?

4. Listening establishes trust.


“Listening builds trust, the foundation of all lasting relationships.” – Brian Tracy

How can you make sure your followers know you are listening to them?

©2019 The John Maxwell Team - 21 -


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MASTERMIND LEADERSHIP GOLD
Participant Guide
Chapter 6
The Best Leaders Are
Listeners

5. Listening can improve the organization.

Is it possible to be a leader without being a listener?

Is it possible to be a good leader without listening?

APPLICATION:
Give yourself a listening audit. The next few times you are in meetings, ask
your assistant or a colleague to track how many minutes you spend
speaking and how many minutes you spend listening.

Who doesn’t feel listened to?

The next time you have a conversation with people you work or live with,
stop everything you’re doing, give them your undivided attention, and look
them in the eye as they speak. Ask if you’ve neglected to listen in the past,
and then let them talk.

©2019 The John Maxwell Team - 22 -


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