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    Priority Notification Pn2022-27B: Pns Are Proprietary To Honeywell Hps and Honeywell Hps Customers

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    Priority Notification Pn2022-27B: Pns Are Proprietary To Honeywell Hps and Honeywell Hps Customers

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    sklab.ramdan
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    PN2022-27B (1)

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    Priority Notification Pn2022-27B: Pns Are Proprietary To Honeywell Hps and Honeywell Hps Customers

    Uploaded by

    sklab.ramdan

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 4

    PRIORITY NOTIFICATION PN2022-27B

    PNs are Proprietary to Honeywell HPS and Honeywell HPS Customers.


    PNs describe product user information that is of an immediate nature which requires customer evaluation and potential action.
    This PN is available on the Honeywell Online Support Web Site, at https://process.honeywell.com/.

    AFFECTED PRODUCT: CC-PFB401/ CC-PFB402 FieldBus I/F, 4-seg & CC-PFB801/ CC-
    PFB802 FieldBus I/F, 8-seg
    RELEASE/VERSION/REVISION: Experion PKS R310 up to R520.2
    NOTIFICATION RELEASE DATE: August 31, 2022
    PAR NUMBER: 1-CZ28NXD

    AFFECTED CUSTOMERS:
    All Experion PKS customers who are using Series C Foundation Fieldbus (FF) Module FIM4 or FIM8
    redundant setup with FF device having instantiable blocks.

    REASON FOR UPDATE:


    June 19, 2024 Revision B: Include firmware migration and upgrade or update in the subject of the
    notification.
    June 5, 2024 Revision A: Include example device, and behavior before and after applying fix. The
    ACTIONS section is updated with additional recommendations to apply before upgrading the FIM Firmware.

    SUBJECT:
    FF instantiable function block may fail after redundant FIM switchover or during firmware migration as part of
    an Experion migration, upgrade or update.

    ANOMALY SUMMARY:
    When loading an FF instantiable block, the secondary FIM may not be properly updated.
    How to recognize FF instantiable blocks in devices instance and device template:

    A FIM switchover/migration will not resolve this issue IF the issue already exists (i.e. If the device is in RED
    before a switchover/ migration then the issue will continue to be seen upon FIM switchover/ during a
    migration switchover).

    PN2022-27B HONEYWELL PROCESS SOLUTIONS Page 1 of 4


    POTENTIAL CUSTOMER OBSERVABLE SYMPTOMS:
    A configured and working FF instantiable function block on primary FIM fails after FIM switchover.
    The instantiable block shows error “-3354 Invalid Block Number”.
    If the instantiable block is an AO block type, the analog output will be frozen.

    CAUTION: Due to the wide variety of process control equipment configurations and site-specific control
    strategies, it is the responsibility of each customer to assess the potential impact of this anomaly to their
    process & facilities.

    PROBABILITY OF OCCURRENCE:
    The probability of occurrence is high when using instantiable blocks and performing a FIM switchover.
    Running the Primary FIM will not have an issue until the Secondary FIM takes over for any reason.

    ACTIONS:
    Honeywell has identified the issue and a fix will be available in the following updates:

    Experion PKS Controllers and Tools Patches Projected Release date


    R511.5 Tools and Controllers Update 4 Released
    R520.2 Tools and Controllers Update 2 Released

    Upon applying the R511.5 TCU4, R520.2 TCU2 (or higher), any existing inconsistent data in the Secondary
    FIM will get updated as part of the upgrade process (i.e. during the un-sync/sync process step). Going
    forward any freshly commissioned device with instantiable blocks (e.g. DVC6200f_0403) will not result in
    inconsistent data in the Secondary FIM.

    Until the fix is applied:


    1. If any instantiable blocks are appearing in RED, then delete the CM & device from Monitoring side
    and Project side, and freshly re-commission the device.

    PN2022-27B HONEYWELL PROCESS SOLUTIONS Page 2 of 4


    2. For any need to do a FIM switchover (or as a precaution before a migration) – Perform a FIM un-sync
    & re-sync to ensure that the secondary FIM gets updated with consistent data from the primary FIM.
    This will avoid instantiable blocks appearing in RED with error “-3354 Invalid Block Number” leading
    to a LOC/LOV upon a FIM switchover (by any trigger like a runtime issues or FF link issues, etc).
    Disclaimer:
    CUSTOMER’S FAILURE TO IMPLEMENT THE RECOMMENDED UPDATES OR ACTIONS, INCLUDING
    WITHOUT LIMITATION, RECOMMENDED PATCHES OR UPDATES TO ANY SOFTWARE OR DEVICE,
    SHALL BE AT CUSTOMER’S SOLE RISK AND EXPENSE. CUSTOMER SHALL TAKE ALL
    APPROPRIATE ACTIONS TO SECURE AND SAFEGUARD ITS SYSTEMS AND DATA. HONEYWELL
    SHALL HAVE NO LIABILITY FOR (I) CUSTOMER’S FAILURE TO IMPLEMENT THE RECOMMENDED
    UPDATES OR ACTIONS OR (II) CUSTOMER’S FAILURE TO SECURE AND SAFEGUARD ITS SYSTEMS
    AND DATA. SUCH FAILURES CAN VOID HONEYWELL’S WARRANTY OBLIGATIONS.

    Subscribe for Automated Email Alerts:


    You may subscribe to the GTAC Knowledge Sharing Mails which provides users with valuable tips & tricks,
    lessons learned and recommendations on a regular basis.

    Further support required?


    If you have any questions concerning this notification, please contact your local Honeywell office or the HPS
    Technical Support Center. Visit process.honeywell.com and select “Contact Us” for country-specific customer
    contact numbers.

    After you log on to process.honeywell.com you may also search in our ‘Knowledge Articles ”, “Technical
    Publications” or request help by selecting “support Request”.

    Priority Notifications are the highest priority notification document and therefore reserved for communicating
    the most serious problems or a condition that is of an immediate nature relating to loss of view, loss of
    control, loss of alarming, loss of data, or cause serious impact to plant operations, process equipment,
    production, or safety.

    Approved by the Field Action Committee & Issued by Global TAC

    PN2022-27B HONEYWELL PROCESS SOLUTIONS Page 3 of 4


    How to Subscribe to Receive Product Support Notifications by Email:
    Go to: https://process.honeywell.com/us/en/support/support-newsletters
    At the top, select “Sign Up Today”

    After selecting “Sign Up Today” Fill in the required customer information (1). Select to receive Product
    Notifications (2) and agree that “I would like to receive Product Notifications from Honeywell Process
    Solutions only. You can unsubscribe at any time.” Select the product family(s) that you have (3) and submit
    (4). You are then subscribed to receive notification emails from Honeywell Process Solutions.

    PN2022-27B HONEYWELL PROCESS SOLUTIONS Page 4 of 4

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