1. Have you made any medication error?

I have never made such an error. I always verify all medication before administering,
keeping to the instructions and asking for assistance from professionals whenever I am
not sure
2. What would you do when you saw a fall?
I will assist the affected patient back up, check for obvious injuries and help the
patient get comfortable. I will then report the incident to the manager.

3. Importance of keeping Records?

Records help keep track of how a patient is doing, to allow professionals to make
judgements on what the best course of action is for each patient. Records also help
during handover periods between different carers and other professionals so that
each person knows what has been and still needs to be done for the patient.

4. How would you deal with a difficult patient?

It is best to always try and get the patient’s understanding and cooperation for
effective care. I will always strive to convince them of the reasons behind treatments
etc and have their cooperation. In some cases, I will have to inform the managers for
assistance in dealing with the patient.

5. How would you deal with staff conflict?

I always strive for cordial relations with and among staff. Conflict needs to be dealt
with as soon as it appears. All parties need to be sat down so that the issues are
addressed. Open discussion and ownership of actions and behaviour is the best way
to go so that conflict does not fester over long periods of time.

6. What would you do when an aggressive patient?

I will arrange for their counselling and intervention with other professionals. I may
also rope in the assistance of their family so that they are spoken to for them to
understand how their aggression could get in the way of them getting better and
getting their treatment and care.

7. What is confidentiality?
Keeping private information of patients and the company private, not sharing it with
people who are not required to access the information.
8. What would you do if someone asked you to operate against the manual handling
policy?
I would inform them of the provisions of the policy and address the matter with superiors if
need be.
9. Sometimes people stay in bed for a long time so how will you prevent them from
getting pressure Ulcers?
By ensuring that the patient is turned over regularly to prevent the development of pressure
sores. I would also regularly massage the pressure points when turning / repositioning the
patient.
10.What are Care plans and why do we use them?
They are documents which specify the patients’ care needs and requirements. They are
used so that each patient gets personalised care according to what conditions they have and
how the same conditions need to be addressed.
11. What is Safeguarding?the doctor is too rude?
Making sure that the patient is protected and all their rights are upheld so that they retain
their dignity and are able to live as normal a life as possible, regardless of their condition.
When a doctor is rude, one raises the issue with the manager so that it is resolved amicably.
12.What are the policies while keeping records?
All records should be complete at all times and kept in a secure storage. Access should be
only to authorised people.
13.What are the common cases in your department?
14. Why do you want to be a healthcare Assistant?
I have a passion for helping others and realise that I can make a positive difference in the
lives of patients. It makes me happy whenever I am able to be of assistance to someone
who may not be able to do some things fpr themselves.
15.What are the 6 Cs?

 Care.
 Compassion. ...
 Competence. ...
 Communication. ...
 Courage. ...
 Commitment.

16.How would you deal with Interview Questions for Senior Carer Position:
17.Tell me about yourself?
I am a hardworking team player. I take pride in what I do and always strive to do the best in
whatever I do. I am caring and compassionate, have great attention to detail and believe in
lifelong learning – always looking for opportunities to do things better and improve my skills
set.
18.Why do you want to work in the UK?
I believe there is a need for my services and have always wished to get an opportunity to
prove myself amongst the best. I believe I can get that opportunity to improve and grow,
while at the same time making a positive contribution to society. The UK is a progressive
society, and I would like to be part of it.
19.Why did you choose Care home jobs?
I am good with people and believe I have the required temperament and skills for the job
environment. Care homes are where some of our most vulnerable are and I see that as the
best place for me to make a mark in the community.
20.What are the skills required for a Senior Carer job?
21.Work experience?
22.What are your strengths and weaknesses?
I am quite passionate and willing to learn. I believe one learns daily and from everyone else.
I see through anything which I start and work very well with others.
I am quite honest and speak my mind. I do not tolerate mediocracy and push myself and
others quite hard sometimes.
23.What motivates you?
Making a positive impact in others’ lives. I am driven to help, being of service and knowing
that I made a difference in the lives of people whom I associate with. seeing that smile on
the face of a patient and their families is the greatest reward I seek.
24.Why did you choose this care home or why did you choose this organization?
I believe this is an environment where I can make quite a difference. I see that the
organisation has ambitions to grown and make a positive difference in the community. I want
to be part of such a team.
25.What is a residential care home or nursing home?
These are premises where care patients stay and are taken care of. There are
accommodation and catering facilities for patients who make the place their home during
their stay.
26.What would alert you to a poor standard of care?
The state and condition of patients is the biggest sign. Where patients are not happy and do
not improve over time. The state of the facilities can also indicate poor standards. The
attitudes of the staff and how they conduct themselves as well.
27.Are you able to recognize type of abuse- Physical, Emotional,
Yes. I can tell by interacting with patients and assessing their general condition and state of
wellbeing.
28.Pressure ulcer type and management, prevention

Pressure sores are graded to four levels, including:

 grade I – skin discolouration, usually red, blue, purple or black

 grade II – some skin loss or damage involving the top-most skin layers
 grade III – necrosis (death) or damage to the skin patch, limited to the skin
layers
 grade IV – necrosis (death) or damage to the skin patch and underlying
structures, such as tendon, joint or bone.

Prevention may include position changes, supportive devices, daily skin care, a nutritious
diet and lifestyle changes.
29.A resident states that a staff member has been using inappropriate language for
moving technique.?
This needs to be addressed immediately by approaching the concerned member and
addressing issues raised by patients. Training and disciplinary measures may also be
employed.
30.Why communication is so important?
Everyone knows what their responsibilities are and places in the scheme of things.
Communication helps people appreciate their contributions and how they affect others. Good
team work is fostered when there is good communication. No jobs are left undone and all
patients are properly taken care of.
31.What are Dementia types and management?
32.Why Infection control and hygiene so important?
To ensure speedy recovery and prevention of spread of illnesses and agents that cause
illness. This creates an appropriate environment for recovery and improved wellbeing of
patients.
33.How do you deal with stress?

I always find someone to speak to – friends, family, and professionals. I have also realised
that I can quickly identify my stressors and address them before the problem becomes big.

34.What personal skills have you developed in your career?

36.What does teamwork mean to you?

Working well with others, pulling my weight and helping team members when the need
arises. It also means keeping each other accountable and always sharing best practices.

37.What does accountability mean to you?

Putting the client's best interests first and always being able to justify your actions. It also
means complying with privacy laws and ethical codes of conduct to protect your clients'
confidentiality and safety

38.How do you ensure that a high standard of care is delivered?

39.Why would you like to work as a Senior Carer?

40.What do you feel are the main responsibilities of a Senior carer?

41.What would you do when

42.What is the Mental Capacity act?

The Mental Capacity Act (MCA) is a law designed to protect and empower people
who may lack the mental capacity to make their own decisions about their care and
treatment. It applies to people aged 16 and over.

Examples of people who may lack capacity include those with:

 dementia
 a severe learning disability
 a brain injury
 a mental health illness
 a stroke
 unconsciousness caused by an anaesthetic or sudden accident

43.What is the Biggest Challenge while coming to the UK and working here?
I think it will be adjusting to the weather. But I intend to make it work and am determined to
learn quickly and be able to assimilate in the community. The culture will be different, but I
have experienced similar changes (coming to SA) and am sure I will cope.
44.What are the principles of safeguarding?

 Empowerment. People being supported and encouraged to make their own

decisions and informed consent.
 Prevention. It is better to take action before harm occurs.
 Proportionality. The least intrusive response appropriate to the risk presented.
 Protection. ...
 Partnership. ...
 Accountability.

45.What are the roles and responsibilities of a carer?

46.What are the types of abuse?

Physical, emotional, financial, verbal, sexual, domestic violence, discrimination,

neglect, self-neglect.

47.What are the difficulties/challenges you have faced while working?

48. If you see a nurse has left medicine in a resident’s room and those medicines
don’t belong to that resident then what will you do?
I will collect the medicines from the room and notify the nurse of their mistake for correction.
49.How will you communicate with a deaf resident?
I will use basic sign language, use drawing and pictures if appropriate. I could also
communicate through writing messages for them.
50.What are the qualities of a team player?

 They are committed to the team. ...

 They are flexible. ...
 They are engaged. ...
 They are reliable and responsible. ...
 They actively listen. ...
 They communicate within their team. ...
 They lend a helping hand. ...
 They are respectful.

51.What are your ambitions?

To grow in care and obtain certification in management in care. I see myself getting more
responsibility and growing into care management, and maybe one day be able to set up my
own care facility.

52.Where do you see yourself in the next 5 years?

As a centre manager or care coordinator. I intend to impress and make it happen. I will
obtain the relevant qualifications for senior positions in care.

53.What skills should a caregiver have?

 Compassion. Part of the process of being a caregiver is being in tune with a

client's emotional needs. ...
 Communication Skills. ...
 Patience. ...
 Empathy. ...
 Physical Strength & Stamina. ...
 Time Management. ...
 Problem Solving Skills. ...
 Observant.
 Cleanliness