HUMAN RESOURCE DEVELOPMENT

1. HRD is related to
(a) Work improvement (b) error
(c) PROFIT (d) pricing
2. In a 360 degree of appraisal of the employee, his performance is rated by
(a) Superiors only (b) superiors and subordinated
(c) superiors and peers (d) superiors, Peers and subordinates
3. In a wage system where employee is paid a fixed amount irrespective of output is called
(a) Time rate system (b) Piece rate system
(c) time cum bonus system (d) piece cum bonus rate system
4. In a wage system where employee is paid according to output is called
(a)Time rate system (b) Piece rate
system
(c) time cum bonus system (d) piece cum bonus rate system
5. In which of the wage payment system an employee will be least interested in enhancing output
(a) Time rate system (b) Piece rate system
(c) Bonus payment system (d) time cum piece rate system
6. Which is/are type of test?
(a) Interest test (b) aptitude test
(c) personality test (d) all of these
7. Rowan plan is a –
(a) Incentive plan (b) motivation
(c) Task (d) work
8. Identifying the job is a basic part of
(a) Job analysis (b) group
(c) Range (d) Problem
9. Which means deciding the value of the work done by the individual?
(a) Performance appraisal (b) Task
(c) Action (d) Reward
10. The job redesign includes
(a) Provide task closure (b) person
(c) system (d) casting
11. HRM involves
(a) Employee training (b) Industrial relation
(c) remuneration (d) all of these
12. Fringe benefits includes
(a) Financial facility (b) Housing
(c) health (d) all of these
13. Welfare is associated …… in HRM
(a) Staff (b) product
(c) service (d) role
14. Recreation is more closed to
(a) Fringe benefits (B) Group
(c) Bank (d) Nature
15. Work participation in management means
(a) Duty (b) employee involvement
(c) security (d) risk
16. Participation can be in the form of
(a) Collective bargaining (b) Risk
(c) wages (d) rating
17. On the job training programme is a method of
(a) Selection (b) training Programme
(c) appraisal (d) report
18. Ranking method is a
(a) Salary (b) performance appraisal
(c) task (d) survey
19. Critical incident method is method of
(a) Performance appraisal (b) Promotion
(c) Laws (d) Market
20. Need of association is a
(a) moral need (b) social need
(c) problem (d) conflict
21. Non financial motivation is
(a) Job rotation (b) Promotion
(C) Work (d) separation
22. Job factors includes
(a) Suspension (b) wages
(c) salary (d) all of these
23. Disciplinary action is
(a) Lay off (b) Promotion
(c) activity (d) right
24. Method of merit rating is
(a) point Method (b) ranking procedure
(c) Grading Method (d) all of these
25. The term..........Refers to a condition in the organization where employee conducts themselves
in accordance with the organizations rules and standards of acceptable behavior.
(a) Grievance (b) conflict
(c) discipline (d) none of these
26. Under this approach every employee of an organization is considered as a human resource.
(a) Human resource (b) Human relation
(c) judicial (d) group
27. The code of Discipline was evolved at the Indian Labour Conference in ……….
(a) 1958 (b) 1961
(c) 1948 (d) 1921
28. ……….. is the process of negotiation between employers and the representatives of a unit
of employees aimed at reaching agreements that regulate working conditions
(a) Participation management (b) Collective bargaining
(c) code of conduct (d) none of these
29. Quality circle concept was originated in
(a) USA (B) China
(c) India (d) japan
30. Grievance procedures are based on the principle of natural justice
(a) Justice (b) principle
(c) Procedure (d) commitment
31..............It is concerned with the determination os the number of personnel required in an
organization.
(a) Human resource planning (b) Job analysis
c) Motivation (d) Human welfare
32. Labour welfare aims at providing such service facilities and amenities which enables a worker
to perform their work in healthy atmosphere
(a) Human welfare (b) Health and safety
(c) Industrial relations (d) motivation
33. The task of assigning duties and fixing the responsibilities will be concerned with
(a) Planning (b) organizing
(c) coordinating (d) staffing
34. The process of studying and collecting information relating to the operation and
responsibilities of a specific job is known as
(a) Job evaluation (b) job analysis
(c) job title (d) job identification
35. Physical characteristic s , psychological features , attitude and leadership quality is
analyzed through
(a) Job evaluation (b) job specification
(c) job title (d) job identification
36. shifting of an employee from one job to another without special reference to change
in responsibility or compensation is known as
(a) Transfer (b) Promotion
(c) Demotion (d) Separation
37...............is the method of elimination
(a) Recruitment (b) employment
(c) selection (d) appointment
38. It is an powerful exchange of ideas, the answering of questions, and communicating
between two or more persons
(a) Communication (b) Exchanging
(c) interview (d) recruitment
39............is a welcoming process through which the employee feels at home
(a) Recruitment (b) selection
(c) appointment (d) induction
40. It helps the employees acquainted with jobs and also to increase their aptitudes and skills
and knowledge.
(a) Training (b) Orientation
(c) Eliminating (d) recruiting
41. Learning by observing and actually doing the job
(a) On the job training (b) off the job training
(c) in depth training (d) coaching
42. A special area or room is used to give training for large number of person within a short span
of time
(a) Class room training (b) Internship training
(c) apprentice training (d) vestibule training
43. All formal procedures used in working organization to evaluate personalities and
contributions and potential of group members is
(a) job designing (b) Job evaluation
(c) Merit rating (d) Job planning
44. Under this method certain categories of abilities are defined in advance such as
excellent, verygood, average, poor, very poor, outstanding etc
(a) Ranking method (b) Grading method
(c) paired comparison method (d) graphic rating scale
45. The technique developed to reduce bias and establish objective standards of
comparison between individuals is
(a) Forced distribution method (b) Grading method
(c) paired comparison method (d) graphic rating scale
46. The method used in government organizations to appraise the employees
(a) Ranking method (b) Grading method
(c) paired comparison method (d) confidential report
47. The performance is judged in terms of costs and contribution of employees under
(a) Behavioral anchored rating scales (b) human resource accounting method
(c) MBO (d) Assessment centers
48. The rating of an employee high or low on the basis of general impression.
(a) Personal bias (b) In consistent rating
(C) average rating (d) halo effect
49. It is a sequence of separate but related work activities that provide continuity order and
meaning to a person’s life.
(a) Career (b) career development
(c) career planning (d) none of the above
50. The formulation and implementation of policies and programmes related to wages, salary,
and other forms of employees compensation.
(a) Compensation (b) supplementary compensation
(c) salary administration (d) none of these
51..............Is given to improve motivation and productivity among employees
(a) Salary (b) Incentive wages
(c) fringe benefits (d) compensation
52. Any casual emoluments or profit attached to an office or position in addition to the salaries
or wages is
(a) Salary (b) perquisites
(c) fringe benefits (d) compensation
53.Management is concerned worth the peoples dimension in organizations.
(a) Human resource (b) Business
(c) Banking (d) none of these
54 is a function of management which is connected with instructing guiding and inspiring

people in the organization to achieve its objectives

(a) Organizing (b) directing
(c) staffing (d) controlling
55 is a process which verifies whether everything occurs in the organization according to plans

(a) planning (b) controlling

(c) directing (d) organizing
56 is a first main operative function of personnel management

(a) training (b) selection

(c) procurement (d) development
57 is the process of allocating tasks among its members for achieving organizational

objectives
(a) Organizing (b) directing
(c) staffing (d) controlling
58 approach considers employees as a resource in the same way as any other business

resource
(a) Classical (b) system
(c) Harvard (d) none of these
59. A separate department namely............department is now setup in all organizations to tackle
the problem of personnel in the organization
(a) Marketing (b) administration
(c) staffing (d) personnel
60................is a detailed and systematic study of jobs to know the nature and characteristics of the
people to be employed in different kinds of jobs
(a) job analysis ) (b) job description
(c) job enrichment (d) job evaluation)
61. The results of the job analysis are written in a statement known as ……..
(a) Job evaluation (b) job description
(c) job specification (d) none of these
62................is a statement which shows a maximum acceptable human qualities necessary to
perform a job satisfactorily
(a) job evaluation (b) job description
(c)Job specification (d) none of these
63. Job...........simply means the shifting of an employee from one job to another without any
change in the nature of job
(a) simplification (b) enlargement
(c) rotation (d) enrichment
64. job.............is a systematic and orderly process of measuring the worth of a job in relation to
other jobs
(a) simplification (b) enlargement
(c) rotation (d) enrichment
65 is a process of searching for prospective employees and stimulating them to apply for

more jobs in the organization

(a) Induction (b) selecting
(c) placement (d) recruitment
66 is the process of choosing the most suitable persons from all the applicants

(a) Induction (b) selecting

(c) placement (d) recruitment
67 is related with a decision to place a selected individual in one job than other

(a) Placement (b)selection

c) recruitment (d) induction
68 is defined as downgrading an employee by reducing his salary decrease his responsibility

and authority and status

(a) Transfer (b) promotion
(c) demotion (d) none of these
69. Under this method the new worker is placed on a regular job and training is givenby
his immediate supervisor at the working place itself.
(a) Off the job training (b) on the job training
(c) remedial training (d) none of these
70. This type of training is conducted by the organization with in the premises or by
external agencies.
(a) Off the job training (b) on the job training
(c) remedial training (d) none of these.
71...........is a joint programme of training conducted by educational institutions and business firm
(a) Internship training (b) learner training
(c) class room training (d) vestibule training
72. The major defect is that the.............Method tends to irritate raters, who feel they are not being
trusted.
(a) forced-choice (b) ranking
(c) checklist (d) none of these
73. This method is a combination of graphic rating scales, and critical incidents method.
(a) MBO (b) BARS
(c) assessment centers (d) none of these
74....................introduced the concept of MBO
(a) Michael porter (b) Prahlad
(c) Peter .F.Drucker (d) none of these
75. Career................has been defined as the interaction of psychological, sociological, economic,
and physical and chance factors that shape the sequence of jobs, occupations or careers that a
person may engage in throughout a life time.
(a) Planning (b) development
(c) selection (d) none of these.
76....................training is an inexpensive way for employees and employers to expand skills.
(a) Induction (b) transfer
(c) job (d) cross
77. Formal appraisal of an individual’s performance has begun in
(a) India (b) China
(c) USA (d) Japan
78. Raters are asked to choose from among groups of statements those which best fir the
individual being rated and those which least fit him. This method is called
(a) Check list method (b) Graphical method
(c) paired comparison method (d) Forced distribution Method
79. This method is a combination of graphic rating scales, and critical incidents method.
Which method
(a) BARS (b) MBO
(c) paired comparison method (d) none of these.
80 appraisal is conducted is small units having only a few personnel

(a) Formal (b) informal

(c) initial (d) none of these.
81 management consists of formulation and implementation of policies and programmes

related to wages, salary, and other forms of employees compensation

(a) Compensation (b) wages
(c) salary (d) none of these
82. Under this system, worker is paid on the basis of time spent by him on the job
(a) incentive (b) time wage
(c) piece wage (d) none of these
83................plan is a simple combination of time and piece rate system
(a) Rowan (b) Emerson
(c) Halsey (d) bedeaux
84. Job analysis involves
(a) Identifying the job (b) requirement
(c) Business (d) management
85. Job analysis includes
(a) Task analysis (b) training
(c) Need (d) plan
86. HRM includes
(a) Judgement (b) Job description
(c) cost (d) action
87. The................is choosing a few from those who applied
(a) Morale (b) man
(c) Selection (d) plan
88. The selection process includes
(a) Initial screening interview (b) Package
(c) band (d) all of these
89. Wage is calculated by
(a) Time X Rate (b) plan
(c) Task (d) incentive
90. Which is a wage plan?
(a) Time wage (b) option
(c) Benefit (d) task
91. The consideration for wage payment is
(a) External equity (b) ability to pay
(c ) statutory regulation (d) all of these
92. The method of wage payment based on hours of work is
(a) Piece rate (b) time rate
(c) bonus (d) incentives
93. In Halsey plan employee is paid bonus equal to...........of time saved
(a) 10% (b) 20%
(c) 50% (d) 100%
94. Non monetary incentives are called
(a) Wages (b) fringe benefits
( c) salaries (d) allowances
95. Bonus comes under the category of
(a) Wages (b) allowances
(C) incentives (D) fringe benefits
96..................is fixed on the basis of change in consumer price index
(a) Dearness allowance (b) basic
(c ) Fringe (d) Bonus
97. A dispute or disagreement about any terms and conditions of employment is called
(a) Grievance (b) Discipline
(c) Punishment (d) none of t hese
98. The modulation of employee behavior to produce desired performance is called
(a) Grievance (b) Discipline
(c) Punishment (d) none of these
99. The process of including workers in the decision making is called …………….
(a) Workers participation management (b) Co-partnership
(c) MBO (d) Team work
100. Grievance arises out of disagreement related to
(a) Terms of employment (b) wage rate
(c) group work (d) all of these.
101. Which among the following is simple form of penalty for indiscipline?
(a) Transfer (b) Warning
(c) Suspension (d) Dismissal
102. The process of arranging duties and responsibilities relating to a job is called
(a) Job analysis (b) Job design
(c) Job satisfaction (d) job evaluation
103. The process of changing employees from one job to another is called:
(a) Job rotation (b) Job enlargement
(c) job Design (d) Job Evaluation.
104 Tests are conducted to measure the candidates’ ability to apply particular skills.

(a) Aptitude (b) Depth

(c) Trade (d) none of the above
105 is done to verify whether the candidate possess the required qualification and

eligibility criterion.
(a) Recruitment (b) Appointment
(c) screening (d ) selection
106. Selection is the process of
(a) Sourcing manpower (b) Choosing candidate
(c) interviewing candidate (d) Assigning job
107. The object of executive development is enhancing
(a) Job skills (b) communication skills
(c) Managerial skills (d) none of these
108. The process of assessing the effectiveness of training is called
(a) Training Programs (b) training plan
(c) training evaluation (d) training method
109...............Is the first stage in career planning?
(a) Career development (b) career planning
(c) Self-assessment (d) none of these.
110. In 360 Degree evaluation the employee is rated by
(a) Supervisor (b) fellow workers
(c) customer (d) all of these
ANSWERS FOR THE QUESTIONS.
1. (a) Work improvement 32. (a) Human welfare
2. (d) superiors, Peers 33. (b) organizing
and subordinates 34. (b) job analysis
3. (a) Time rate system 35. (b) job specification
4. (b) Piece rate system 36. (a) Transfer
5. (a)Time rate system 37. (c) selection
6. (d) all of these 38. (c) interview
7. (a) Incentive plan 39. (d) induction
8. (a) Job analysis 40. (a) Training
9. (a) Performance appraisal 41. (a) On the job training
10. (a) Provide task closure 42. (d) vestibule training
11. (d) all of these 43. (c) Merit rating
12. (d) all of these 44. (b) Grading method
13. (a) Staff 45. (a) Forced distribution method
14. (a) Fringe benefits 46. (d) confidential report
15. (b) employee involvement 47. (b) human resource accounting
16. (a) Collective bargaining method
17. (b) training Programme 48. (d) halo effect
18. (b) performance appraisal 49. (a) Career
19. (a) Performance appraisal 50. (c) salary administration
20. (b) social need 51. (b) Incentive wages
21. (a) Job rotation 52. (b) perquisites
22. (d) all of these 53. (a) Human resource
23. (a) Lay off 54. (a) organizing
24. (d) all of these 55. (b) controlling
25. (c) discipline 56. (c) procurement
26. (c) judicial 57. (a) Organizing
27. (a) 1958 58. (b) system
28. (b) Collective bargaining 59. (d) personnel
29. (d) japan 60. (a) job analysis
30. (a) Justice 61. (b) job description
31. (a) Human resource planning 62. (c)Job specification
63. (c) rotation 88. (a) initial screening interview
64. (d) enrichment 89. (a) Time X Rate
65. (d) recruitment 90. (a) time wage
66. (b) selecting 91. (d) all of these
67. (a)placement 92. (b) time rate
68. (c) demotion 93. (c) 50%
69. (b) on the job training 94. (b) fringe benefits
70. (a) Off the job training 95. (C) incentives
71. (a) Internship training 96. (a) Dearness allowance
72. (a) forced-choice 97. (a) Grievance
73. (a)BARS 98. (b) Discipline
74. © Peter F.Drucker 99. (a) Workers participation
75. (b) development management

76. (c) job 100. (d) all of these.

77. (b) China 101. (b) Warning

78. (d) Forced distribution Method 102. (b) Job design

79. (a) BARS 103. (a) Job rotation

80. (b) informal 104. (a) Aptitude

81. (a) compensation 105. (c) screening

82. (b) time wage 106. b) Choosing candidate

83. (c) Halsey 107. (c) Managerial skills

84. (a) Identifying the job 108. (c) training evaluation

85. (a) Task analysis 109. (c) Self-assessment

86. (b) Job description 110. (d) all of these

87. (c) Selection