Bipasha Dash BT

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PROFILE BIPASHA DASH

Dynamic Resourceful Business Support


Executive with 8 months of
experience, coupled with 7 months as
a Senior Academic Counselor. Proven
expertise in providing administrative EDUCATION
support, managing operations, and
fostering client relationships. Adept at Ramadevi Women’s University, Bhubaneswar
multitasking and problem-solving to BCOM : Aug 19 – July 22
drive organizational efficiency. Strong Percentage: 79
communication skills and a
customer-centric approach. Ramadevi Higher Secondary School,Bhubaneswar
Committed to contributing effectively 12th Std (ICOM) with 68.33%
to organizational objectives through
proactive support and strategic Buxi Jagabandhu English medium School, Bhubaneswar
collaboration. 10th Std with 8.0 CGPA

CONTACT
WORK EXPERIENCE
PHONE:
+91 9776278382 Brickwork India [Business Support Executive],Bangalore
Current Location: Bhubaneswar
June 2023- Present

⮚ Understanding and adhering to project Scope of Work (SOW)


LinkedIn
outlined in Salesforce.
https://www.linkedin.com/in/bipasha-
⮚ Maintaining effective communication with customers via
dash-168830217/
email and calls.
⮚ Building trust with customers and adapting quickly to
EMAIL:
changing environments.
[email protected]
⮚ Adhering to project timelines, quality standards, and
Salesforce efficiency.
⮚ Managing customer projects independently
⮚ Reporting any SOW deviations to mentors/supervisors.
⮚ Providing project status and utilization reports to customers.
⮚ Keeping stakeholders informed about project progress and
potential issues.
⮚ Requesting feedback and striving for positive testimonials and
referrals.
⮚ Developing detailed SOPs, Training Manuals, and Case
Studies for projects.

Shared HR Specialist

Jesse Dominguez(AMP PAYMENTS SYSTEM) – HR Management

● Led a comprehensive HR project for a client encompassing:


○ Recruitment: Sourced, screened, and interviewed
candidates for key positions.
○ Onboarding: Developed and implemented
streamlined onboarding processes.
○ Employee Relations: Managed conflict resolution and
employee engagement initiatives.
○ HR Operations: Oversaw payroll, benefits
administration, and compliance with HR policies.

INTERNSHIPS

HR INTERNSHIP- Apex Infoserve Pvt.Ltd Nayapalli,Bhubaneswar


Aug 2024- October 2024
Assisted as Senior Hr Recruiter In recruitment, handled vendor
management , employee onboarding and performance
management Of potential Candidates

Sales Intern-WizklubAcademic Counsellor],Bangalore


Apr-2023 to May 2023
Provide academic counseling and guidance to k12 students.
⮚ Assist with course selection and understanding program
requirements.
⮚ Address student inquiries and concerns about academics
and program details.
⮚ Conduct individual counseling sessions to support student
progress.
⮚ Collaborate with faculty and staff to ensure student needs
are met.
⮚ Organize workshops and sessions on academic success
strategies.
⮚ Maintain accurate student records and stay updated on
program changes.
⮚ Contribute to improving academic support services.
⮚ Participate in meetings and professional development
activities.

Sales Intern-Vedantu[Academic Counsellor],Bangalore


Mar-2023 to Apr-2023.
Provide academic counseling and guidance to Upgrade k12
students.
⮚ Assist with course selection and understanding program
requirements.
⮚ Address student inquiries and concerns about academics
and program details.
⮚ Conduct individual counseling sessions to support student
progress.
⮚ Collaborate with faculty and staff to ensure student needs
are met.
⮚ Organize workshops and sessions on academic success
strategies.
⮚ Maintain accurate student records and stay updated on
program changes.
⮚ Contribute to improving academic support services.
⮚ Participate in meetings and professional development
activities.

Sales Intern- Upgrad [Senior Acedemic Counsellor],Bangalore


October 2022– Feb 2023

⮚ Provide academic counseling and guidance to Upgrad


students.
⮚ Assist with course selection and understanding program
requirements.
⮚ Address student inquiries and concerns about academics
and program details.
⮚ Conduct individual counseling sessions to support student
progress.
⮚ Collaborate with faculty and staff to ensure student needs
are met.
⮚ Organize workshops and sessions on academic success
strategies.
⮚ Maintain accurate student records and stay updated on
program changes.
⮚ Contribute to improving academic support services.
⮚ Participate in meetings and professional development
activities.
HR INTERNSHIP- Apex Infoserve Pvt.Ltd Nayapalli,Bhubaneswar
Aug 2024- October 2024
Assisted as Senior Hr Recruiter In recruitment, handled vendor
management , employee onboarding and performance
management Of potential Candidates

HR INTERNSHIP-AASMAAN fOUNDATION(REMOTE)
July 2021-October 2021
Assisted as HR Recruiter over recruitment, employee onboarding
and performance management to potential candidates.

CERTIFICATION
HRM -Great Learning
Project Management skills

SKILLS
⮚ Strong communication skills, both verbal and written, for
effective interaction with clients and students.
⮚ Proficiency in multitasking and managing diverse
responsibilities in fast-paced environments.
⮚ Excellent organizational skills to maintain accurate records
and manage time efficiently.
⮚ Ability to provide comprehensive support and guidance to
clients and students to ensure their success.
⮚ Strong problem-solving abilities to address inquiries, resolve
issues, and adapt to changing situations.
⮚ Proficient in using various software tools and platforms,
including Salesforce, for data management and tracking.
⮚ Demonstrated ability to build and maintain positive
relationships with clients, students, and colleagues.
⮚ Commitment to continuous learning and staying updated on
industry trends and best practices.
⮚ Team player mindset, capable of collaborating with peers
and supervisors to achieve common goals.
⮚ Customer service orientation, focused on delivering
high-quality assistance and support to stakeholders.
⮚ Proficient with Project Management skills.
⮚ Proficient with Risk Management Skills.

⮚ Managed the entire HR domain, overseeing recruitment,


employee relations, payroll, and benefits administration.
⮚ Collaborated with a client to implement and optimize HR
software solutions, enhancing operational efficiency and
employee engagement.
⮚ Assisted in various HR functions including recruitment,
onboarding, and employee engagement.
⮚ Supported the HR team in managing employee records and
maintaining HR databases.
⮚ Assisted in organizing training sessions and workshops for staff
development as HR Specialist.

LANGUAGES

● English
● Hindi
● Odia

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