SUMMER INTERNSHIP PROGRAMME REPORT

This Internship Programme report is submitted in partial fulfillment of the

requirement for the award of the degree of
MBA
(DISASTER MANAGEMENT)

Submitted By

ARUL ABISHA.A

(Reg. No.2023646008)

Under the Guidance of

Prof. Dr. C.K MUTHUKUMARAN

DEPARTMENT OF DISASTER MANAGEMENT

ALAGAPPA UNIVERSITY
(Accredited with A+ Grade by NAAC (CGPA: 3.64) in the Third
Cycle) Category-I University by MHRD-UGC
KARAIKUDI – 630 004

JULY 2024
 ALAGAPPA UNIVERSITY
DEPARTMENT OF DISASTER MANAGEMENT

Karaikudi – 630 004

SUMMER INTERNSHIP REPORT – 2024

CERTIFICATE

I hereby declare that the project titled, SUMMER INTERNSHIP PROGRAME

REPORT, CHENNAI. is a Bonafide record of work done by me, ARUL ABISHA.A
(Reg. No. 2023646008) under the guidance of prof Dr. C.K. MUTHUKUMARAN,
HOD (HEAD OF THE DEPARTMENT), and submitted in partial fulfillment for the
award of the degree Master of Business Administration (Disaster Management) in
Alagappa University during the academic year 2024 – 2025.

Project Guide Head of the Department

(Prof Dr. C.K. MUTHUKUMARAN) Prof Dr. C.K. MUTHUKUMARAN

Certified that the Summer Internship Report was evaluated and the candidate was
examined by us on

Internal Examiner External Examiner HOD

 DECLARATION

I hereby declare that the project entitled SUMMER INTERNSHIP PROGRAME

REPORT, CHENNAI. was done originally by me under the guidance of Prof Dr. C. K.

MUTHUKUMARAN, HOD (HEAD OF THE DEPARTMENT), Department of Disaster

Management in partial fulfillment of the requirement for the award of the degree Master of

Business Administration (Disaster Management) in Alagappa University, Karaikudi.

I assure that the work is original and has not been submitted earlier to this university

or to any other institution.

(ARUL ABISHA.A)
4
 ACKNOWLEDGEMENT
I take this opportunity to extend my heartfelt thanks to our HOD, Prof Dr. C.K.
MUTHUKUMARAN, Alagappa Institute of Management, Alagappa
University for having given me an opportunity to carry out this summer
internship work successfully.

I extend my sincere and immense gratitude to my internship advisor, Prof Dr.

C.K. MUTHUKUMARAN, HOD (Head of the department), Alagappa Institute
of Management, Alagappa University. I am deeply grateful to her wholehearted
supervision during the internship period. His valuable suggestions and
guidelines helped me a lot to prepare the report in a well–organized manner.

I would also like to thank Blue Bharath Exim Pvt. Ltd., for giving me the
opportunity to do my internship in their well–known organization and
supplying me the necessary information about the organization., for her help
and guidance during my internship in Blue Bharath Exim Pvt. Ltd.,

I am also grateful to the other officials at Blue Bharath Exim Pvt. Ltd., and
faculties at Alagappa University who helped me while preparing the report by
giving their suggestions, assistance and supply of information, which were
valuable to me.

(ARUL ABISHA.A)

5
 TABLE OF CONTENTS

CHAPTER TITLE PAGE NO.

I INTRODUCTION 1-7

II AIM AND OBJECTIVE 8-12

III COMPANY PROFILE 13-22

IV INTERNSHIP ACTIVITIES & WEEKLY REPORT 23-51

V OBSERVATION AND KNOWLEDGE GAINED 52-53

VI SUMMARY AND ANNEXURE 54-64

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 CHAPTER-I
INTRODUCTION

7
INTRODUCTION

One of the key focuses of my internship was to develop a thorough understanding of the
import and export procedures followed by Blue Bharath Exim Pvt Ltd. I learned about the
various steps involved in the import and export process, from gathering the necessary
documentation to navigating the complexities of International Business.

Through my interactions with the company's experienced professionals, I gained a deep

appreciation for the intricacies of international trade. I learned the importance of adhering
to customs regulations, mitigating risks through compliance, and ensuring the smooth flow
of goods across borders.
International business, particularly in the realm of export and import, plays a pivotal role
in the global economy. The dynamics of international trade are influenced by various
factors, including economic policies, trade agreements, and the evolving landscape of
globalization. This study focuses on Blue Bharath Exim Private Limited, a prominent
player in Chennai's export and import sector, examining its operations, strategies, and the
broader implications of its business practices within the international market.

As globalization continues to reshape market dynamics, companies like Blue Bharath must
navigate complex regulatory environments and adapt to diverse consumer demands. The
establishment of institutions such as the World Trade Organization has facilitated a more
interconnected trading system, making it essential for businesses to possess a
comprehensive understanding of international trade laws and practices. This study will
explore the foundational aspects of Blue Bharath's international business operations,
including its supply chain management, export strategies, and the impact of foreign trade
policies.

Furthermore, the research will delve into the challenges and opportunities faced by Blue
Bharath in the competitive landscape of international trade. By analyzing its business
model and operational framework, this study aims to provide insights into the effective
management of export and import activities, contributing to a deeper understanding of the
international business environment in which Blue Bharath operates.
1
 B-ACCURACY (BUSINESS SOFTWARE SOLUTION)

B-Accuracy is a business software solution. It is developed by Blue Bharath. This software

is used to all business, Service and Professional. It is customized and user friendly. To
compare any other software with B-Accuracy has more advantage. Learning of software
is within a week or 20 hours. The entire operation menus are used by mouse “click mouse”.
Therefore, we can save time in our B-Accuracy.

B-A CCURACY (BUSINESS SOFTWARE SOLUTION)

ERP:
ERP is the world largest enterprise software used for controlling the business process.
An ERP stands for Enterprise Resource Planning was coined by Gartner group in the 1960s.
ERP software places its focus on integrating the organization’s department functions (such
as Human resource, Logistics, Sales, Finance, Production etc.) into a single and integrated
computer that aims to serve all those department team’s needs.

MAJOR COMPONENT OF ERP:

 Human resource management system
 Financial systems
 Supply chain management
 Customer resource planning
 Manufacturing resource planning

2
 MAJOR BENEFITS OF ERP:
 Better customer satisfaction
 Better information
 High Productivity
 Better Quality
 Decrease in time to market, delivery time, inventory levels etc

B-ACCURACY (BUSINESS SOFTWARE SOLUTION)

B-Accuracy ERP Software is suitable for,

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MAIN FEATURES OF THE B-ACCURACY ERP:

LOGO FEATURES

LETTER BOX

SHIPPING & LOGISTICS

WHOLESALE & RETAIL SALE

INVENTORY MIS

TAX REPORTS

EXPORT & IMPORT

PAYROLL SYSTEM

FINANCIAL ACCOUNTING

SERVICES

4
 LETTER BOX

A new add-on feature to B-Accuracy. Now get your workflow in a easier and faster way. B-Accuracy
has the majority of your letter format, all you have to do just fill the required fields. These letter
formats are a standardized and professional way of conveying.

Letter Formats:

• Enquiry Letter

• Follow up Letter 1

• Follow up Letter 2

• Supplier Cheque enclosed Covering Letter

• Declaration Letter (used while sending product sample to buyer)

• Covering Letter for Bank Realization Certificate – BRC (payment Closure)

• Bank Covering Letter for Negotiation of Export Bill (payment Collection)

• Bank Covering Letter for Bulk Salary payment

SHIPPING & LOGISTICS (Job management & Costing)

B-Accuracy is designed for organizations that deal with logistics, freight management, and freight
brokering for both domestic and international shipments. By automating the various functions of the
business such as outbound, container management, billing, accounting, vendor management and storage
into one complete platform for a streamline processes and information across the entire organizations. B-
Accuracy job costing solutions helps you to give an accurate, day to day picture of your job costs,
especially when you are tackling with as many projects at one time.

WHOLESALE & RETAIL:

B-Accuracy allows to automate the entire workflow and the operations involved in
wholesale and retail market. Maintenance of specific vendor details from the organization helps to track
inventory by reducing manual efforts so that employees can focus on other tasks. The software is well-
suited for small and medium wholesale and retailers. It can be customized and operated in variety of
industries such as electronics, grocery, fashion, and healthcare. Enables you to monitor aspects like account
balances, orders, transaction history and late payments. B- accuracy enables users to keep track of entire

5
system and leading to a boost in revenue of the company.
INVENTORY MANAGEMENT INFORMATION SYSTEM:
B- Accuracy is the automated tool to run and manage your item-based business. Inventory
MIS is systematic approach for sourcing, storing and selling inventory from raw materials (components) to
finished goods (product). Inventory Management means the right stock, at the right levels, in the right
place, at the right time and at the right cost. As a part of your supply chain, inventory management includes
aspects such as controlling and overseeing purchases from suppliers as well as customers for maintaining
the storage of stocks, controlling the amount of product of sale and order fulfillment. It allows to keep track
of inventory databases and make decisions accordingly. By examining people and process in context that
mainly to increase the value and profits of business through maintain following reports.

TAX REPORTS:
GST laws requires monthly, quarterly, and annually time filling of GST returns. B-Accuracy helps to fill all
your returns on time and accurately. Save time by managing all your GSTINs at one place and avoid errors
from manual entries.
Report Types:

1. GST Reports
 Tax Invoice
 GST Summary
 GSTR-1 Summary
 GSTR 1 Forms
 GST – 2 Summary
 GSTR – 2 Forms and Reconciliation
 GSTR 3B Summary
 GSTR 4 Return
2. Income Tax TDS
 TDS Details
 Form 16A
EXPORT & IMPORT(Documentation):
Export & Import documentation is essential to get products shipped in the supply chain. Global
trading includes commercial invoices, packing lists, declarations, certifications, and bills of landing.

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 B-Accuracy can involve the entire documentation process from product ordering to delivery. It is
packed with features making your international trade documentation fast and easy.
PAYROLL SYSTEM(Employee Management):
This payroll system involves all that depends on the payment of employees welfare. This includes keeping
track of number of hours, calculating wages with including taxes and other deductions. This payroll system
starts when the company hires the employee and keeping track of the employee’s report for the entire year.
In a company, it is an obligation to regulate a human resource management that provide easy customization
and work flow automation to make HR task simple. Some of the processes for HR system are; Maintaining
employee register, Attendance maintenance, Pay voucher & Pay-slip, Monthly P.F report, Employee
monthly register. This software helps to manage and streamline the process of making payment of
employees by automating the entire systems.

FINANCIAL ACCOUNTING (Book-Keeping):

The reports and statements generated by financial accounting describe the overall health of the company to
external sectors. B-Accuracy helps to generate standardized reports with standardized guidelines that are
required for all business to be followed. Allowing you to connect with your business processes and generate
several reports, schedule reports, tracking time and manage your projects.

SERVICE PROVIDER(Proforma-Client Invoice):

B-Accuracy helps you to avoid managing separate tools for each client while considering services.
Automated invoicing and reporting are the key functions. Helping you to track and control operations on
several clients from a single console. You can manage multiple clients including generating invoices for
different clients from one interface. Also manage billing services without shifting between tools or use
manual methods.

7
 CHAPTER-II
AIM AND OBJECTIV

8
AIM OF AN INTERNSHIP
Aim of an internship is to enhance our professional options, learn new skills, and explore new job paths.
Create a professional working environment that promotes and provides room for the development of
professional identity and competence.

OBJECTIVES OF INTERNSHIP
An opportunity for students, recent graduates, and career changers to learn more about a particular field is
offered via an internship, which is a preprofessional work experience. In general, when people refer to
education, they are referring to formal instruction received in a school or a college, as opposed to internship
programs received on the job. Although internship programs are practical, education is academic. The
aptitude, talents, and abilities of employees to carry out particular professions are improved by internship
programs. It promotes the growth of manual skills necessary for a particular vocation. Typically formal, it
tries to promote an individual’s whole development. It strengthens the mental abilities needed to apply
newly learned information to addressing problems successfully.

➢ To understand the nature of the workplace.

➢ To increase both theoretical and practical knowledge of an organization.

➢ To know how each department’s activities are managed by its staff.

➢ To Understand the organizational structure, managerial levels and organizational profile working in
one division of an organization allows us to have a general understanding of the division and
company.

These kinds of goals are set for the internship, and they aid in our understanding and knowledge
development. Implementing theoretical knowledge into practical applications is the main goal.

For someone to become a professional, they should study this. By doing so, we may comprehend the
organizational structure, duties, daily tasks, personnel information, fundamentals of working
conditions, and information about the organisations.

9
OBJECTIVES OF THE

STUDY:

PRIMARY OBJECTIVES

 To examine the recruitment trends and hr practices followed in the Blue Bharat
Exim Pvt Ltd

SECONDARY OBJECTIVES:

 Know the various recruitment strategies and HR practices adopted by the Blue
Bharath EximPvt Ltd.
 To assess the efffectivesness of recruitment system and the HR practices in
terms ofrecruiter’s skills.
 To examine whether the present recruitment strategies and HR practices fulfill
individualand organizational goals.

10
11
12
 CHAPTER-III
COMPANY PROFILE

13
Company profile

14
Name of the Company Blue Bharath Exim Pvt. Ltd.,

1. International Business (Export& Import)

Second Activity
2. Developing Business ERP Software
Nature of the Activity 3. Key Note Speaker & Visiting Faculty
4. Career and Entrepreneurship Guidance

# 26, Ethiraj Salai,

Place of the Business Fagun Chambers 3rd Floor, Chennai-600 008

Telephone Number 044-28211811

Web Site www.baccuracy.com (Business ERP Software)

E-Mail ID [email protected]

Constitution of Business Private Limited

Countries to which Exported Singapore, Dubai, Malaysia, Brunei.

The New College – Chennai

VLES Institute of Science, Tech & Adv. Studies PET
Engineering College-Vallioor
MoU Signed with AMS College of Engineering –Chennai RM Engineering
College - Madurantakam
Khadir Mohideen College -Adirampattinam

Managing Director Dr K. S. Kamaludeen (9840049493)

15
Blue Bharath Exim Pvt Ltd is mainly engaged in three activities they are as follow,

✓ International Business (Export and Import)

✓ Developing Business ERP Software Solution.
✓ Key Note Speaker & Visiting Faculty.

FRIST ACTIVITY (EXPORT AND IMPORT):

One Star Export House (2015 - 2023)

Blue Bharath Exim Pvt ltd is one of the leading exporter and importer in Chennai
recognized by Government of India as ONE STAR EXPORT HOUSE. One Star Export House means, the
exporter of goods/ service who hold valid importer- exporter code no. (IEC) may apply to Director General
of Foreign Trade (DGFT) for the recognition as ‘status-holder’ viz. One Star Export House, Two Star
Export House, Three Star Export House, Four Star Export House and Five Star Export House. DGFT
awards status-holder position to the exporter on the basis of exporter performance in the current year and
previous two years. The export performance is counted on total FoB/FoR value including deemed exports.
The achievers of USD 3millions export performance will be recognized as “ONE STAR

EXPORT HOUSE”.

The company has always strived to serve its customers in innovative ways. Finding new
means to improve the quality of service is the boost. The company has commenced the business as an
exporter and importer in Chennai since 1997. Blue Bharath Exim Pvt Ltd has been in the business since
2001 to offer a range of variety of spices and grocery items to suit specific end-user requirements and have
always put quality before profitability. The company has a fully equipped in-house comprehensive
warehouse facility, which includes the entire process from the state of the art and finally the industry’s
finest packing system. The company find themselves revolutionizing and evolving in this rapidly
changing scenario to keep up their commitment to deliver the best to their customers.

By paying attention to the changing market trends the company as an on-going process,
expanding the business to suit a variety of market / packaging conditions. The wide range of clients and
products the company service puts us in a unique position to cater to the customer needs. The company has
proved a wide acceptability of the products all over the country/export.

Products

Food products: Ponni Rice, Grocery items and dry vegetables Vathals, Appalams and Pickles: - Lime,
Mango thokku, Mango Sliced, Mango Avakai, Garlic, Mixed Vegetables, Ginger, Tomato, Onion,
Putinacoriander leaves and Greenchilli.

The company is on the process of extending the business to Malaysia. The negotiations for
exporting the grocery items in bulk quantities are over and the company is awaiting export order from the
same. In continuation of the company motto “CUSTOMER SATISFACTION” the company brings to the
customer another winning offer to adder the extra edge to our operations. Blue Bharath Exim Pvt ltd is now
16
offering a compact package including various accessories required to make it a complet systems. More and
more customers are reposing their faith in company products. The company is a prominent exporter of
grocery items for eastern countries including Singapore, Brunei and Dubai and so far the company has
exported more than millions of grocery items to different buyers in their countries.

The Company Registered Member in the Following Organization

➢ One Star Export House (2015-2023)

➢ Import and Export Code (IEC)
➢ Federation of India Export Organization (FIEO)
➢ Spices Board
➢ Agricultural and Processed Food Products Export Development Authority (APEDA)
➢ Tamil Nadu Government Sales Tax (GST)
➢ FSSAI

Second Activity

2. Business ERP Software Solution

17
18
5. Key Note Speaker and Visiting Faculty

Being an ‘Export House’ Status Holder, The Managing Director, Dr K.S. Kamaludeen is so
much interested in sharing his valuable experience with budding. As mentioned in FOREIGN TRADE
POLICY 2015-2020 Para 3.20 page 66 “Status Holders are expected to not only contribute towards
India’s exports but also provide guidance and handholding to NEW ENTREPRENEURS”.

The managing Director spends lot of his precious time in guest lecturing, guidance service
and training programs to various government & private companies as well as college students on various
topics like ‘How to Enter into International Trade, Success in College life and Entrepreneurship etc.’

19
Dr. K.S.KAMALUDEEN
Managing Director Blue Bharath Exim Pvt Ltd – (Star Exporter)
Founder and CEO B-Accuracy Infotech (Business ERP Software)

Profession:
International Trade Entrepreneur | Educationalist | IT Professional | Internal Auditing | Writer | Mentor

Awards Received:

✓ “Doctors of Letters “for MASTERY IN ENTREPRENEURSHIP SKILLS AND

ACADEMIC EXCELLENCE honored by International Tamil University USA.

✓ “Bharat Sevak” honored by BHARAT SEVAK SAMAJ National development

Agency, Planning Commission, Government of India.

✓ “Social worker Award (Entrepreneurship)” honored by Voice

of Justice Human Rights & Right to Information Organization.

 Recognized as “ONE STAR EZPORT HOUSE” By

Government of India (2015-1023).
 LKS Gold Haven TNEEC Business-75 Award 2019 for “Export
Business”.

Honorary Positions Now Held:

✓ Member of Board of Studies (Industry Export)

- SRM Institute of Science and Technology (Corporate Secretaryship and Accounts
Finance)
- Vels Institute of Science and Technology, Chennai (Accounts & Finance, Computer
Application)
- Guru Nanak College, Chennai (Accounts & Finance)

✓ Member of Governing Council

- R M Engineering College, Madurantakam.

✓ Visiting Faculty
- A.M.S College of Engineering
- Indian School of Science and Management (ISSM) Chennai

✓ As a Mentor - Startup Tamil Nadu

✓ As an Internship Provider-AICTE (All India Council for

Technical Education)

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Achievements:
✓
1Million YouTube viewers Title: Explain the opportunities in Export sector

✓ 26 Years of experience in International Trade Business to Singapore, Brunei,

Dubai, and Malaysia.

✓ Shared my Export experience with more than 50,000 + aspiring Entrepreneurs

since 2013.

✓ My Business Experience I have developed and designed Software “B-Accuracy

7 in 1 ERP Software” for Business Software” for Business Leadership
Management System and Academic purpose (www.baccuracy.com)

 Authored Tamil book on “How to become a professional Exporter”- Vikatan Publisher:

and “GST at a Glance” (Advisory Board of a Book)

Resource Person:

✓ IECD- Bharathidasan University - TRICHY Tie-up with Industry Partner

✓ FIEO Ministry of Commerce Govt. of India -Chennai, and MSME DI Govt.

of India - Chennai.

✓ FaMe Govt. of Tamil Nadu -Chennai, Puthiya Thalaimuri TV Foundation,

“VIKATAN Group” Magazine

✓ TN Agricultural University – Coimbatore (Technology Business Incubator)

✓ Invited by various colleges as Guest Speaker (Entrepreneurial Skills

Program)

Educational Services:

✓ MoU Signed by Various Colleges (10+ Colleges)

✓ MoU Briefly: In-Plant Training | Project work | Internship will be

provided | Skill Development Courses

✓ Title: Business Leadership and Finance Management - International

Trade and Logistics – Entrepreneurship

✓ Provided Career and Entrepreneurship Guidance for more than 15,000 +

students since 2015.

21
Memberships:

C.S.I Computer Society of India (Life Member)

APEDA Associate Member in Agricultural and Processed Food Products Export Development
Authority

FIEO Associate Member in Federation of Indian Export Organization (set up by Ministry of

Commerce)

SPICES Associate Member in Spices Board (Ministry of Commerce & Industry Govt. of India)

SICCI Southern India Chamber of Commerce and Industry

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 CHAPTER-IV

INTERNSHIP ACTIVITIES &

WEEKLY REPORT

23
 ALAGAPPA INSTITUTE OF MANAGEMENT
ALAGAPPA UNIVERSITY, KARAIKUDI-630004
XXX Batch MBA - SUMMER INTERNSHIP PROGRAMME – 2024

WEEKLY ACTIVITY REPORT FOR PROGRESS REVIEW

Period of Report: Date:15/05/2024

Name: ARUL ABISHA.A Roll Number:2023646008
Mobile No: 7094972688 Email: [email protected]

Name of Faculty Guide: Prof. Dr. C.K. MUTHUKUMARAN

Internship Details:
Organization Name: Blue Bharath Exim Pvt Ltd, Chennai

ACTIVITY REPORT:

DATE TOPIC

15 MAY 2024 Joined the company

16 MAY 2024 Introduction of the company’s, mission, and vision

17 MAY 2024 Trainer teaches the basic information about products offered

18 MAY 2024 -

19 MAY 2024 -

20 MAY 2024 Trainer teaches about import and export transaction, sea freight & air freight

21 MAY 2024 The trainer teaches the various ports in India

24
22 MAY 2024 I learned about the eleven incoterms and basic roles and importance

23 MAY 2024 Trainer teaches the concept of export

24 MAY 2024 Trainer teaches the concept of export

25 MAY 2024 -

26 MAY 2024 -

27 MAY 2024 The trainer teaches about the B-accuracy software

28 MAY 2024 The guide teaches how to handle the B-accuracy software

29 MAY 2024 Learning about the products traded by Blue Bharath

30 MAY 2024 Detailed study of export procedures and document

31 MAY 2024 The Guide teaches about international trade

01 JUNE 2024 -

02 JUNE 2024 -

03 JUNE 2024 Documentation process

04 JUNE 2024 I learned about how to communicate with consignee

25
05 JUNE 2024 I learned about how to communicate with consignee

06 JUNE 2024 The Guide teaches about the privacy and safty about the software

07 JUNE 2024 The Guide teaches how to create the profile for B-accuracy software

08 JUNE 2024 -

09 JUNE 2024 -

10 JUNE 2024 The Guide teaches about how to create all data and document in B-accuracy

11 JUNE 2024 The Guide teaches vendor management system

12 JUNE 2024 The Guide explains about international trade

13 JUNE 2024 The Guide explains about international trade

14 JUNE 2024 The Guide explains about order processing steps

15 JUNE 2024 -

16 JUNE 2024 -

17 JUNE 2024 The Guide teaches about the management enquiry

18 JUNE 2024 The Guide teaches about the management enquiry

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19 JUNE 2024 The Guide teaches about different types of Airway Bills

20 JUNE 2024 The Guide teaches about different types of seaways bills

21 JUNE 2024 The Guide teaches about the proforma invoice

22 JUNE 2024 -

23 JUNE 2024 -

24 JUNE 2024 The Guide teaches the CHA enquiry

25 JUNE 2024 The Guide teaches the bill of quantity

26 JUNE 2024 Learning about CRM

27 JUNE 2024 Receving feedback from company CEO

28 JUNE 2024 Discussing potential improvements and future

ARUL ABISHA.A
Signature of the Student

27
 INTERNSHIP ACTIVITIES

COMPANY HISTORY

Blue Bharath Logistics Pvt., Ltd., also known as Blue Bharath Exim Private Limited, has
established itself as a prominent player in the logistics and supply chain industry since its
inception. The company was incorporated on April 4, 2001, in Chennai, Tamil Nadu, India.
Initially focused on the manufacturing sector, particularly in food products, Blue Bharath has
evolved over the years to encompass a wide range of logistics services, including air freight,
ocean freight, warehousing, and customs clearance.

FIRST ACTIVITY (EXPORT AND IMPORT)

One Star Export House
Blue Bharath Exim Pvt ltd is one of the leading exporters and importers in Chennai recognized
by the government of India as one star export house One Star Export House means, the exporter
of goods/ service who hold valid importer- exporter code no. (IEC) may apply to the director
of general foreign trade (DGFT) for the recognition as ‘status-holder’ viz. One Star Export
House, Two Star Export House, Three Star Export House, Four Star Export House and Five
Star Export House. DGFT awards status-holder position to the exporter on the basis of exporter
performance in the current year and previous two years. The export performance is counted on
total FOB/FOR value including deemed exports. The achievers of USD 3millions export
performance will be recognized as “ONE STAR

SECOND ACTIVITY
Business ERP Software Solution
1. One Star Export House (2015-2023)
2. Import and Export Code (IEC)
3. Federation of India Export Organization (FIEO)
4. Spices Board
5. Agricultural and Processed Food Products Export Development
Authority (APEDA)
6. Tamil Nadu Government Sales Tax (GST)
7. FSSAI

28
29
Early Years and Foundation
The foundation of Blue Bharath Logistics was laid in a period marked by rapid globalization
and the increasing need for efficient logistics solutions. The company's founders recognized
the potential for growth in the logistics sector, particularly in India, where trade was expanding
both domestically and internationally. From its early days, Blue Bharath aimed to provide
comprehensive logistics solutions to meet the diverse needs of its clients. The company began
by establishing strong relationships with various shipping lines and air freight carriers, allowing
it to offer competitive rates and reliable services.
Growth and Expansion
As the demand for logistics services grew, Blue Bharath Logistics expanded its offerings. The
company diversified its services to include:
 Ocean Freight Services: Providing full container loads (FCL) and less than container
loads (LCL) to cater to different shipping needs. The company established regular
sailing schedules to major Indian ports, ensuring timely delivery of goods.
 Air Freight Services: Recognizing the need for speed in logistics, Blue Bharath
introduced priority air cargo services. This included handling dangerous goods and
offering aircraft chartering for urgent shipments.
 Warehousing Solutions: To support its logistics operations, Blue Bharath invested in
warehousing facilities that allowed for bonded and non-bonded storage. The company
also catered to the e-commerce sector by providing fulfillment services.
 Customs Clearance: With a team of experts in customs procedures, Blue Bharath
facilitated smooth clearance of goods, ensuring compliance with local regulations.
Technological Integration
With the rise of digital technology, Blue Bharath Logistics embraced innovation to enhance its
operations. The company implemented advanced tracking systems, allowing clients to monitor
their shipments in real time. This technological integration improved transparency and
efficiency, leading to higher customer satisfaction.
Commitment to Quality and Safety
Throughout its history, Blue Bharath has maintained a strong commitment to quality and safety.
The company adheres to international standards in logistics and transportation, ensuring that
all goods are handled with care. Training programs for employees on safety protocols and
hazardous materials handling have been a priority.

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Current Operations and Market Position
Today, Blue Bharath Logistics Pvt., Ltd. employs between 201-500 individuals and operates
with an estimated annual revenue of less than 1 million USD. The company continues to serve
a diverse clientele, including businesses in the food and beverage sector, e-commerce, and
manufacturing. Its ability to adapt to changing market conditions and customer needs has
solidified its position as a reliable logistics partner.
Future Outlook
Looking ahead, Blue Bharath Logistics aims to further expand its services and enhance its
technological capabilities. The company is exploring opportunities in emerging markets and
considering partnerships that align with its growth strategy. With a focus on sustainability and
innovation, Blue Bharath is poised to navigate the complexities of the logistics industry and
continue its trajectory of growth.
In conclusion, Blue Bharath Logistics Pvt., Ltd. has come a long way since its inception in
2001. The company has evolved from a manufacturer to a comprehensive logistics provider,
adapting to the dynamic landscape of global trade. Its commitment to quality, safety, and
customer satisfaction remains at the core of its operations, ensuring that it meets the needs of
its clients effectively.

PRODUCTS OFFERED

ERP (Enterprise Resource Planning) Software

 Ledger Grouping.
 Payment Voucher.
 Product Management.
 International Trading Communication.
 Vendor Management System.
 INCO Terms (International Commercial Terms).
 Cost Calculation.
 CBM (Cubic Per Meter) Calculation.
 CHA Enquiry.
 Proforma Invoice (Quotation).
 CRM (Customer Relationship Management).
 Financial Management System – Reports.

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LEDGER GROUPING
A ledger is a book or electronic record that contains all the financial transactions of a business
or organization. It serves as a central repository for recording and organizing financial activities
such as sales, purchases, expenses, and payments.
The ledger provides a detailed account of each transaction and helps in tracking the flow of
money within the business.

There are 14 main ledgers in Business Management ERP system, they are Share
capital, Reserves, Fixed asset, Deposits, Bank account, Loans & Advances, Human
resources, Tax & Professional, Expenses account, Inward, Outward, Indirect
income, Current asset, and Current liabilities.

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PAYMENT VOUCHER

It is a document used to record the payment of a certain amount of money to a

particular person or organization. It serves as proof of payment and contains
important details related to the transaction. It is used to maintain accurate records
of financial transactions.

Payment will be received in the form of cheque or cash in the business likewise
payment can be done directly in the form of cash or cheque according to the
proprietor's convenience. While making the payment with the help of the cheque for
the goods purchased, one should attach a cover letter for the cheque stating the
reason for the payment and details of the bank account.

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PRODUCT MANAGEMENT
Blue Bharath Logistics, a leading global supply chain, and logistics provider identified the
need for an intelligent, end-to-end logistics platform to optimize operations, enhance
customer experience, and drive growth. The company partnered with a team of product
managers to conceptualize, develop, and launch the Acme Intelligent Logistics Platform
(AILP).

Market Analysis
 Increasing demand for real-time visibility, transparency, and control over supply
chain operations.
 Growing need for data-driven insights to make informed decisions and improve
efficiency.
 Shift towards automation and AI-powered solutions to streamline logistics processes.
 Competitive landscape includes fragmented solutions and legacy systems with limited
capabilities.
Product Vision and Objectives
 Create a comprehensive, cloud-based platform that integrates all aspects of logistics
operations.
 Leverage advanced analytics, machine learning, and IoT to provide real-time insights
and optimize decision-making.
 Enhance customer experience through improved visibility, flexibility, and
responsiveness.
 Drive operational efficiency, cost savings, and revenue growth for Acme Logistics.
 Key Features and Functionalities.
 Integrated Logistics Management.
 End-to-end visibility of supply chain operations.
 Centralized control and management of transportation, warehousing, and distribution.

Real-time Tracking and Monitoring

 GPS and RFID-based tracking of shipments and assets.
 Automated alerts and notifications for exceptions and delays.
 Customizable dashboards and reports for stakeholders.
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 Predictive Analytics and AI-powered Decision Support.
 Machine learning algorithms to forecast demand, optimize routes, and predict delays.
 Scenario planning and what-if analysis to evaluate alternatives.
 Automated recommendations for cost savings and efficiency improvements.
 Collaborative Ecosystem.
 Secure platform for communication and collaboration among partners and stakeholders.
 Shared access to data, documents, and performance metrics.
 Streamlined onboarding and management of suppliers and carriers.
 Flexible and Scalable Architecture.
 Cloud-based deployment for easy scalability and accessibility.
 Modular design to accommodate future enhancements and customizations.
 Robust security measures and data protection protocols.

INTERNATIONAL TRADE COMMUNICATION

1. Initial Inquiry and Quotation

The export process begins with the receipt of inquiries from potential importers. Exporters must
respond promptly with a detailed quotation, often in the form of a Proforma Invoice. This
document should include:
 Product specifications
 Pricing details
 Minimum order quantities
 Delivery terms
 Payment methods
Clear communication at this stage sets the tone for the entire transaction and helps establish
trust between the exporter and importer.
2. Order Confirmation
Once the importer agrees to the terms, they place an order, known as an indent. The exporter
must confirm this order and ensure that all details are accurately documented. This includes:
 Quantity and type of goods
 Delivery timelines
 Payment terms
Effective communication helps prevent misunderstandings that could lead to disputes later on.

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3. Creditworthiness Assessment
Before proceeding, the exporter should assess the importer’s creditworthiness. This often
involves requesting a Letter of Credit (LC) from the importer’s bank, which serves as a
guarantee for payment. Communication regarding financial arrangements should be clear and
documented to mitigate risks associated with non-payment.

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4. Documentation Preparation
The exporter must prepare several key documents, which require clear communication with
various stakeholders, including freight forwarders and customs officials. Essential documents
include:
 Commercial Invoice
 Packing List
 Certificate of Origin
 Bill of Lading
 Insurance documents
Each document must be accurate and comply with both exporting and importing country
regulations. Miscommunication at this stage can lead to delays or customs issues.
5. Shipping and Customs Clearance
Once the goods are ready for shipment, the exporter must communicate with shipping
companies to reserve space and arrange for transportation. This includes:
 Providing shipping instructions
 Confirming pickup and delivery dates
 Ensuring all customs documentation is in order
Maintaining open lines of communication with the shipping company and customs authorities
is vital to avoid delays and ensure compliance with international trade regulations.
6. Post-Shipment Communication
After the goods are shipped, the exporter should send a shipment advice to the importer,
notifying them of the shipment details. This communication should include:
 Tracking information
 Expected delivery dates
 Any additional instructions for receiving the goods
Keeping the importer informed helps maintain a good relationship and facilitates smooth
delivery.

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VENDOR MANAGEMENT SYSTEM

Vendor management refers to the process of overseeing and controlling relationships with
third-party suppliers or vendors. It involves various activities, including selecting and
onboarding vendors, negotiating contracts, monitoring performance, and maintaining
effective communication.

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1. Vendor Onboarding
 Registration and Verification: The VMS should facilitate the onboarding
process by allowing vendors to register and submit necessary documentation,
such as licenses, tax forms, and insurance details. This ensures compliance and
reduces risks associated with vendor selection.
 Centralized Database: All vendor information should be stored in a
centralized database for easy access and management. This includes contact
details, service offerings, and performance history.
2. Sourcing and Selection
 Request for Proposals (RFPs): The system should enable procurement teams
to create and send RFPs to potential vendors, allowing them to submit bids or
quotes.
 Evaluation and Comparison: The VMS should provide tools for
evaluating vendor submissions based on criteria such as pricing, quality,
and delivery capabilities, helping to select the best-fit vendor for specific
export projects.
3. Contract Management
 Negotiation and Execution: The VMS should support the negotiation of
contract terms, including pricing, timelines, and deliverables. Contracts should
be stored securely within the system for easy reference and management of
amendments or renewals.
 Compliance Tracking: The system should monitor compliance with
contract terms and conditions, ensuring that both parties adhere to agreed-
upon standards.
4. Performance Monitoring
 Key Performance Indicators (KPIs): The VMS should track vendor
performance against established KPIs such as on-time delivery, quality of
goods, and adherence to budget. Regular performance reviews can help
identify areas for improvement.
 Feedback Mechanism: Implementing a feedback system allows exporters
to assess vendor performance and provide constructive feedback, fostering
continuous improvement and stronger partnerships.

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5. Communication and Collaboration
 Centralized Communication Platform: The VMS should facilitate
communication between exporters and vendors, providing a platform for
discussing issues, sharing updates, and resolving disputes. This transparency
helps maintain strong relationships and minimizes disruptions.
 Issue Resolution: The system should have features for logging issues
and tracking their resolution, ensuring that problems are addressed
promptly.

6. Payment and Invoicing

 Automated Invoicing: Vendors should be able to submit invoices through
the VMS, which can then be reviewed and approved by the exporter. This
streamlines the payment process and ensures timely payments.
 Financial Reporting: The VMS should include reporting capabilities to
analyze spending patterns, track payment histories, and generate financial
reports for better budget management.
7. Risk Management
 Risk Assessment Tools: The system should include tools for assessing
vendor risks, such as financial stability, compliance with regulations, and
potential operational disruptions. This proactive approach helps mitigate
risks associated with vendor relationships.
 Contingency Planning: The VMS should facilitate the development of
contingency plans to address potential vendor-related issues, ensuring
business continuity.

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COST CALCULATION
The landed cost is the total expense associated with getting a shipment to its destination,
including:
 Original product price
 Insurance
 Freight
 Tariffs and taxes
 Other fees
To calculate the landed cost:
8. Determine the product's Harmonized System (HS) code for the importing country
9. Use tariff lookup tools to find applicable tariffs and taxes
10. Add freight, insurance, and other costs to the product price
Cost-Plus Pricing Method
The cost-plus method is commonly used to determine export pricing:
1. Calculate the total cost of manufacturing the product
2. Add a markup percentage to cover other expenses and profit
3. The result is the minimum selling price to cover costs and make a profit
Factors to Consider
 Exclude fixed costs that support only domestic sales to be more competitive
 Adjust pricing based on market characteristics and order size
 Add any export-specific costs like crating or heat-treated pallets
 Include freight to port and other logistics expenses
 Factor in credit insurance and interest charges if offering credit terms
 Build in a 5% cushion for negotiation in some markets
Insurance Costs
 Ocean insurance rates are typically 0.25-0.50% of the insured shipment value
 Consider buying a blanket policy for international shipments rather than insuring each
shipment separately

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CBM (CUBE PER METRIC) CALCULATION
Calculating a Cubic Meter (CBM) is essential for both sea and air exports, as it helps determine
shipping costs based on the volume of cargo.
Basic Formula
For calculating CBM in meters:
CBM=Length m ×Width m ×Height m ×Quantity CBM=Length m ×Width m ×Height
m ×Quantity
For calculating CBM in centimeters:
CBM= (Length cm ×Width cm ×Height cm 1,000,000) ×Quantity CBM= (1,000,000Length cm
×Width cm ×Height cm) × Quantity
CBM Calculation for Sea Exports Steps
to Calculate CBM
11. Measure Dimensions: Measure the length, width, and height of the cargo in meters.
12. Use the Formula:
CBM=Length m ×Width m ×Height m ×Number of Packages CBM=Length m ×Width m ×H
eight m ×Number of Packages.
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Example
If you have 10 boxes, each measuring 1.5m long, 1m wide, and 1.6m high:
 Volume of one box:
1.5×1×1.6=2.4 CBM1.5×1×1.6=2.4 CBM
 Total CBM for 10 boxes:
2.4×10=24 CBM2.4×10=24 CBM
Freight Cost Calculation
For sea freight, the volumetric weight is calculated based on a standard of 1,000 kg per CBM.
If the total volume is 24 CBM, the volumetric weight would be:
Volumetric Weight=24 CBM×1000 kg CBM=24000 kg Volumetric Weight=24 CBM×1000 k
g CBM=24000 kg
You would then compare the actual weight (e.g., 7000 kg) with the volumetric weight (24000
kg) and use the higher figure for freight cost calculation.
CBM Calculation for Air Exports
Steps to Calculate CBM
1. Measure Dimensions: Similar to sea exports, measure the length, width, and height in
centimeters.
2. Use the Formula:
CBM=Length cm ×Width cm ×Height cm 1,000,000CBM=1,000,000Length cm ×Width cm
×Height cm
Example
For a package measuring 130 cm x 100 cm x 90 cm:
 Volume:
130×100×90=1,170,000 cm3130×100×90=1,170,000 cm3
 Convert to CBM:
1,170,0001,000,000=1.17 CBM1,000,0001,170,000=1.17 CBM
Freight Cost Calculation
For air freight, the volume weight is calculated using a DIM factor of 1:6000. Thus:
Volume Weight=CBM0.006 to convert to kg Volume Weight=0.006CBM to convert to kg
For:1.17 CBM:
Volume Weight=1.170.006≈195.39 kg Volume Weight=0.0061.17≈195.39 kg
As with sea freight, you compare the actual weight with the volume weight to determine which
will be used for pricing.

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CHA ENQUIRY
A CHA (Custom House Agent) enquiry is a request for information or clarification made by a
CHA regarding the customs clearance process for import or export shipments.
Components of an Export Enquiry
13. Product Specifications
 Size Details: Indicate whether the product is standard, oversized, or
undersized.
 Drawings/Samples: Provide drawings if available, and samples if possible.
14. Order Details
 Quantity Required: Specify the exact quantity needed.
 Delivery Schedule: Outline the timeline for delivery.
15. Pricing Terms
 Price Basis: Clarify if the price is required on FOB (Free on Board), C&F
(Cost and Freight), or CIF (Cost, Insurance, and Freight) basis.
16. Logistics
 Mode of Dispatch: State the preferred mode of transport (sea, air, or a
combination).
 Mode of Packing: Specify how the goods should be packed.

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17. Payment Terms
 Acceptable Terms: Indicate the terms of payment acceptable to the buyer,
such as Letter of Credit or other methods.
18. Regulatory Requirements
 Pre-shipment Inspection: Mention if a pre-shipment inspection is required
and by which agency.
 Certificate of Origin: Specify if a Certificate of Origin is needed and from
which agency.

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PROFORMA INVOICE
A proforma invoice is a preliminary document sent by a seller to a buyer before a sale is
finalized. It outlines the details of the transaction, including the goods or services to be
provided, their prices, and other relevant terms.
19. Initial Inquiry
 The process begins when a potential buyer expresses interest in purchasing
goods from the exporter, often through a letter of inquiry that may include
specific terms or requests for quotes.
20. Preparation of Proforma Invoice
 Upon receiving the inquiry, the exporter prepares a proforma invoice. This
document serves as a preliminary quote and includes essential details such as:
 Description of goods
 Quantity
 Pricing (including any applicable taxes and shipping costs)
 Payment terms (e.g., deposit requirements)
 Delivery terms (e.g., shipping method and timelines)
 Validity period of the proforma invoice
21. Sending the Proforma Invoice
 The exporter sends the proforma invoice to the buyer. This document acts as a
formal quote and is crucial for the buyer to assess the offer and make informed
decisions.
22. Negotiation and Confirmation
 The buyer reviews the proforma invoice and may negotiate terms. If both parties
agree on the terms, the buyer typically confirms the order and may provide a
deposit as per the payment terms outlined in the proforma invoice.
23. Finalizing the Order
 Once the buyer confirms the order and payment terms, the exporter can proceed
with manufacturing or preparing the goods for shipment. The proforma invoice
serves as a reference for both parties during this stage.
24. Issuing the Commercial Invoice
 After the goods are ready for shipment, the exporter issues a commercial
invoice, which reflects the actual quantities shipped and serves as the official
document for customs clearance and payment processing.

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47
CRM ( CUSTOMER RELATIONSHIP MANAGEMENT)

CRM, or Customer Relationship Management, in the context of export refers to the strategies,
practices, and technologies that companies use to manage and analyze customer interactions
and data throughout the customer lifecycle. This approach aims to improve customer service
relationships, assist in customer retention, and drive sales growth.

25. Data Management: CRM systems compile and analyze data from various
communication channels, such as emails, phone calls, and social media. This helps
exporters understand their customers' needs and preferences, enabling tailored
marketing and sales strategies.
26. Sales Pipeline Optimization: In the export business, CRM tools help manage the sales
pipeline by tracking leads, opportunities, and sales activities. This ensures that follow-
ups are timely and that potential sales are not missed.
27. Customer Segmentation: CRM allows exporters to categorize their customers based
on various criteria, such as purchase history and engagement levels. This segmentation
helps in targeting specific groups with personalized marketing efforts, improving
conversion rates.
28. Document Management: Exporters can use CRM systems to manage and store
important documents related to shipping and customs, ensuring that all necessary
paperwork is easily accessible and organized.
29. Performance Analysis: CRM tools provide insights into sales performance and
customer interactions, allowing exporters to evaluate their strategies and make data-
driven decisions to enhance business outcomes.
30. Improved Communication: By centralizing customer information, CRM systems
facilitate better communication among team members, ensuring that everyone has
access to the same data and can collaborate effectively on customer-related tasks

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FINANCIAL MANAGEMENT SYSTEM – REPORTS

 FINANCIAL PERFORMANCE:

 TRADING & PROFIT AND LOSS ACCOUNT

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 BALANCE SHEET

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MISSION & VISION

Mission
Blue Bharath Exim Private Limited aims to provide high-quality export products, ensuring
customer satisfaction and fostering strong, long-lasting relationships with their global partners.
They are committed to maintaining ethical business practices, sustainability, and service
excellence to support international trade and economic growth.

Vision
Blue Bharath Exim Private Limited envisions becoming a leading exporter recognized
globally for their integrity, innovation, and superior product quality. They strive to expand their
market reach, continuously improve their operations, and contribute positively to the global
economy while supporting local communities and promoting sustainable development.

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 CHAPTER-V
OBSERVATION AND KNOWLEDGE
GAINED

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 The internship training at Blue Bharath Exim Private Limited, was invaluable in
helping me gain practical knowledge of using business ERP software solution to
improve business processes. I also gained knowledge on the benefits of
customization to address specific business requirements. Through my internship,
I have expanded my knowledge and developed new skills, which has enabled me
to become a more efficient and technically sound professional.

Interpersonal Skills

I have learned the importance of teamwork while working on group projects,

where collaboration software tools have helped me stay organized. These skills
are incredibly valuable, and I hope to continue developing them in the future.

During my internship, I faced some challenging tasks that required me to learn

and use new software. My exposure to the tool has improved my digital literacy
and has increased my comfort level working with technology. As a result, I feel
confident about using technology tools in both my academic and professional
lives.

Technical knowledge

My internship at Blue Bharath Exim Pvt Ltd focused on ensuring that the
company’s financial data was secure and accurate. The working experience
helped me to understand the vital role of security in financial management
systems.

Overall, my internship experience was immensely valuable since it has given me

the necessary exposure to a software tool, which I can leverage in my future
career. I am grateful for the experience, and I look forward to continuing my
learning journey in the field of software and technology

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 CHAPTER-VI
SUMMARY AND ANNEXURE

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SUMMARY:

1. Market Expansion:
o Research New Markets: Conduct thorough market research to identify potential

new markets for exporting goods. Consider emerging markets where demand
for your products is growing.
o Strategic Partnerships: Form strategic alliances with local distributors and
agents in target markets to enhance market penetration and brand recognition.
2. Product Diversification:
o Innovate Product Line: Invest in R&D to develop new products or enhance
existing ones to meet changing consumer preferences and industry trends.
o Sustainability Focus: Introduce eco-friendly and sustainable products to cater to

the increasing demand for environmentally conscious products.

3. Operational Efficiency:
o Supply Chain Optimization: Streamline the supply chain to reduce costs and

improve delivery times. Implement advanced logistics and inventory

management systems.
o Lean Manufacturing: Adopt lean manufacturing principles to minimize waste

and improve production efficiency.

4. Digital Transformation:
o E-commerce Platforms: Expand online presence by developing robust e-

commerce platforms to reach a broader audience.

o Digital Marketing: Utilize digital marketing strategies, including SEO, social

media marketing, and email campaigns, to boost brand visibility and customer
engagement.
5. Quality Assurance:
o Certifications and Standards: Obtain relevant quality certifications and adhere

to international standards to ensure product quality and enhance credibility.

o Customer Feedback: Implement a strong customer feedback.

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 6. Financial Management:
o Cost Control: Implement stringent cost control measures to improve

profitability. Regularly review financial performance and adjust strategies

accordingly.
o Investment in Technology: Allocate funds for adopting new technologies that
can enhance productivity and competitiveness.
7. Human Resource Development:
o Training and Development: Invest in employee training programs to improve
skills and increase productivity.
o Talent Acquisition: Attract and retain top talent by offering competitive salaries,
benefits, and a positive work environment.

ANNEXURE:

Blue Bharath Exim Private Limited is well-positioned to capitalize on growth opportunities in

the export market. By focusing on market expansion, product diversification, operational
efficiency, digital transformation, quality assurance, financial management, and human
resource development, the company can enhance its competitive edge and achieve sustainable
growth. Implementing these recommendations will not only improve the company’s
operational performance but also strengthen its market presence and customer satisfaction.
Continuous innovation and adaptability to market changes will be key drivers for the
company’s long-term success.

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BIBLIOGRAPHY
8. https://baccuracy.com/
9. https://in.linkedin.com/company/b-accuracy-business-erp-software-solution
10. https://en.wikipedia.org/wiki/Category:ERP_software
11. https://www.volza.com/companies/blue-bharath-exim-pvt-ltd-226130.aspx.

MAIL ID
[email protected]

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