Shavez Report File
Shavez Report File
Shavez Report File
ON
Submitted By
Md Shavez Khan
MBA 3rd Sem
Roll No:- 1800102349
Session: 2022-2023
DECLARATION
I the undersigned solemnly declare that the report of the Summer Training Project Report
CAPITAL SERVICES” is based on my own work carried out during the course of my
I assert that the statements made and conclusions drawn are an outcome of the project
work. I further declare that to the best of my knowledge and belief that the project report
does not contain any part of any work which has been submitted for the award of any other
___________________
(Signature of the Candidate)
Name of the Candidate: Md Shavez Khan
Roll No.: 1800102349
ii
CERTIFICATE OF INDUSTRY GUIDE
(Agile Capital Services Pvt. Ltd. , New Delhi)
iii
iv
Department of Commerce & Business Management
Faculty of Commerce & Management
INTEGRAL UNIVERSITY
Kursi Rd, Lucknow, Uttar Pradesh 226026
Session: 2022-2023
CERTIFICATE OF GUIDE
This is to certify that the Summer Training Project Report entitled "MARKETING AND
RECRUITMENT STRATEGIES OF AGILE CAPITAL SERVICES” Submitted to the
Department of Commerce & Business Management, Faculty of Commerce & Management,
Integral University, in partial fulfillment for the award of the degree of Master of Business
Administration, is a record of work carried out by Md Shavez Khan
, Roll No. 1800102349, under my guidance.
The Summer Training Project Report of student is found to be satisfactory for submission
for the award of degree of Master of Business Administration. I wish him all the best for
his/her future endeavors.
V
ACKNOWLEDGEMENT
This report has been made possible due to invaluable support of a number of people to
whom I owe my heartfelt gratitude and without whose help , I may not have been able to
complete this report . It was a great chance for learning and professional development.
opportunity to be a part of it. I am also grateful for having a chance to meet so many
wonderful people and professionals who led me though this Summer Training Project
Report.
I want to sincerely thanks to our very helpful Prof. A.K. Saxena Dean & Dr. Syed Shahid
giving me the opportunity to prepare the report and supporting me throughout the span.
This report documents the work done during the period of study at Integral
Professor) The report first shall give an overview of the topic that was chosen by me
completed with details. Then the results obtained shall be discussed and analyzed. Report
shall also elaborate on the future works which can be persuaded as an advancement of the
current work. I have tried my best to keep report simple yet technically correct. I hope I
succeed in my attempt.
vi
PREFACE
I have made all possible efforts and the necessary investigations to submit
this report in an enlightened form in a very short time but like any other
article or thesis this report is not free from limitations ,though I have
tried my best to keep it free from errors. I apologize in case any errors are
found which were not deliberately made.
“Practice makes man perfect as it said that study with knowledge you know
only theoretical work and with experience you know that exact practical
function in meaning”.
vii
TABLE OF CONTENT
Sr. No Content
Ⅰ. Title Page
Ⅱ. Declaration
Ⅳ. Acknowledgement
1. Introduction
2. Company Profile
4. Research Methodology
7. Bibliography
8. Appendix
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i
INTRODUCTION
1
INTRODUCTION
elements.
1. Choosing the target market: By target market we mean to whom the organization
wants to sell its products. Not all the market segments are fruitful to an
organization. There are certain market segments which guarantee quick profits,
there are certain segments which may be having great potential but there may be
indepth marketing research has to be done of the traits of the buyers and the
2
2. Gathering the marketing mix: By marketing mix we mean how the organization
proposes to sell its products. The organization has to gather the four P’s of
What is the most appropriate mix of the four P’s in a given situation
What distribution channels are available and which one should be used
Strategy helps in developing goods and services with best profit making potential.
growth and thereby helps in creating an organizational plan to cater to the customer
needs.
It helps in fixing the right price for organization’s goods and services based on
A marketing strategy helps to fix the advertising budget in advance, and it also
develops a method which determines the scope of the plan, i.e., it determines the
predetermined objectives.
3
Understanding Marketing Strategies
proposition, which communicates to consumers what the company stands for, how
This provides marketing teams with a template that should inform their initiatives
across all of the company’s products and services. For example, Walmart (WMT)
is widely known as a discount retailer with ―everyday low prices,‖ whose business
The marketing strategy is outlined in the marketing plan—a document that details
the specific types of marketing activities that a company conducts and contains
Marketing strategies should ideally have longer life spans than individual
marketing plans because they contain value propositions and other key elements
of a company’s brand, which generally hold constant over the long haul. In other
For example, a marketing strategy might say that a company aims to increase
authority in niche circles where their clients visit. The marketing plan puts that in
needs and wants of its consumers. Whether it’s a print ad design, mass
4
customization, or a social media campaign, a marketing asset can be judged based
Market research can help chart the efficacy of a given campaign and can help
1. Identify your goals: While sales are the ultimate goal for every company, you
benchmarks for the progress of your marketing plan. Think of strategy as the high-
2. Know your clients: Every product or service has an ideal customer, and you
should know who they are and where they hang out. If you sell power tools, you’ll
choose marketing channels where general contractors may see your messaging.
Establish who your client is and how your product will improve their lives.
3. Create your message: Now that you know your goals and who you’re pitching
to, it’s time to create your messaging. This is your opportunity to show your
potential clients how your product or service will benefit them and why you’re the
4. Define your budget: How you disperse your messaging may depend on how
much you can afford. Will you be purchasing advertising? Hoping for a viral
moment on social media organically? Sending out press releases to the media to
try to gain coverage? Your budget will dictate what you can afford to do.3
5
5. Determine your channels: Even the best message needs the appropriate venue.
Some companies may find more value in creating blog posts for their website.
Others may find success with paid ads on social media channels. Find the most
6. Measure your success: To target your marketing, you need to know whether it is
reaching its audience. Determine your metrics and how you’ll judge the success of
will have the most impact. Compared with the data from 2018, the correlation
between organization and success in marketers jumped from being almost four
The four Ps are product, price, promotion, and place. These are the key factors
that are involved in the marketing of a good or service. The four Ps can be used
optimize sales with a target audience. It also can be used to test a current
A marketing strategy will detail the advertising, outreach, and public relations
campaigns to be carried out by a firm, including how the company will measure
the effect of these initiatives. They will typically follow the four Ps. The functions
decisions and new market entries, tailored messaging that targets certain
demographics and geographic areas, and platform selection for product and
6
service promotion—digital, radio, internet, trade magazines, and the mix of those
platforms for each campaign, and metrics that measure the results of marketing
overarching strategic framework. In some cases, the strategy and the plan may be
incorporated into one document, particularly for smaller companies that may only
run one or two major campaigns in a year. The plan outlines marketing activities
on a monthly, quarterly, or annual basis, while the marketing strategy outlines the
7
COMPANY
PROFILE
8
COMPANY PROFILE'
and businesses because of its commitment to deliver best results. ACS pride itself
with the reputation of being the trusted and reliable talent acquisition partner as
clients.
We are having experts who are providing consultancy services regarding financial
and investment sector to individual so that they can secure financial future of
themselves and their family. Providing the professional and expert advice in wealth
maximization, career planning and bridging the gap between the job seeker and
talent seeker. Our experts provide financial advice in the simplest way possible
Our highly trained and specialized team engage with clients from across the
solutions, we focus on 'un complicating' the entire process of investment for each
client. our focus on building long-term relationships defines our business. our
advisory backed by a strong product and research team, underscores the unmatched
clients.
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Our Vision
Our Vision is to significantly increase the Wealth of our Clients by providing them
the best Financial Services as well as the most valuable recruitment services.
Our Mission
Our Mission We thrive to provide the best and the simplest Wealth Management
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Our Identity
Our professionals and experts working round the clock to provide best HR and
financial solutions to our clients and organizations in order to give them edge over
their competitor. We are committed to provide best opportunities for the job
seekers.
11
Agile Capital Services Pvt. Ltd. is a conglomerate company in the contemporary
human capital/staffing arena, Vocational Training and SAP IT Support with an aim
to lead the way endowing with comprehensive solutions for growing organizations.
We, at Agile Capital Services Pvt. Ltd. seek to venture a trustworthy drive
providing the most reliable professional custom key in the areas such as
Agile Capital Services Pvt. Ltd. solely focuses on the enhancement of client
resources, Training and IT Support and by letting the organization focus on its core
issues.'
Understanding our client’s need and customizing our search process and resources
deployed accordingly
A two layer vetting process (Telephonic and face-to-face) before short listing
Providing a detailed tracker to the client with our assessment and flagged
information
During entire process of recruitment’s, from search to joining, our clients have full
access to the entire management team and recruitment’s team deployed to trouble
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Executive Search and Selection
Candidate screening
Interview scheduling
Interview candidates
13
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Agile Capital Services Pvt. Ltd. Value Proposition
Outsourced Finance & Accounting (e.g. payroll, Time reporting, payables, expense
claims)
Workforce management
o Payroll processing
o Benefits administration
o Compliances
o Settlements
o Insurance
HR Helpdesk/Contact center
Claims administration
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India is one of the youngest nations in the world with more than 62% of its
population in the working age group (15-59 years), and more than 54% of its total
as a huge challenge. Every year, out of 15 million youth entering the job-market,
over 75% are not job-ready. This stark difference is due to lack of technical and
large sections of the conventionally educated youth, who possess limited job skills
Agile Capital Services Pvt. Ltd. is supporting to enhance the skills of millions of
youth across the country and empower them with livelihood linked skilling
rural youth, poor urban youth, Persons with Disabilities (PwDs), youth with below
poverty line demographics, women including adolescent girls and youth from
socially disadvantaged groups and creates corporate ready workforce. It bridges the
gap between millions of jobs opportunities across multiple sectors and the skills of
Digital Literacy
Up-skilling Programmes
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Behavioral Training
Customized Training
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Our Approach
Community Mobilization
Agile Capital Services Pvt. Ltd. reaches out to youth to sensitize and convince
them, answer their queries and successfully enroll them in relevant programmes.
pertaining to region specific skilling programs and information on the exact job
initiatives.
The candidates are then screened, batches are formed and training is conducted by
training is a blend of both classroom and practical exposure. Industrial visit are an
integral part of the training and helps the candidates in gaining an exposure of the
completion of training.
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Quality is paramount for Agile Capital Services Pvt. Ltd.. The same is ascertained
through training the candidates using the best in class training methodology as well
as through conducting rigorous training for the skill instructors. From mandatory
training like Instructional Design boot camps, the skill instructors at Agile Capital
Services Pvt. Ltd. are nurtured with continuous learning & development
opportunities. Instructional Design Workshops are also organized for the skill
Agile Capital Services Pvt. Ltd. works on a backward integration approach. Once
the schemes are announced by the government, Agile Capital Services Pvt. Ltd.
reaches out to corporate across different geographical locations of India. Basis the
centrally located centers and starts the process from mobilization to certification.
Once the candidates are certified, job fairs are organized which are attended by
leading companies from nearby locations. Post their placements, candidates are
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Apparel Made-Ups Home Furnishing Sector Skill Council
A business sees success when its foundation is strong. The same goes for a nation.
A nation becomes strong only when its foundation, i.e., its youth is empowered.
Empowerment is achieved when the right set of skills are disseminated among the
We, at Agile Capital Services Pvt. Ltd. Learning, believe that the journey of a
candidate from a potential to an apt talent begins with skills training at the
grassroots level, i.e., schools and colleges. With the implementation of Skills Skill
We not only train the students in schools but also deliver capacity building training
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Agile Capital Services Pvt. Ltd. is playing a pivotal role in Introduction of
Framework (SDF) .The SDF enables a person to acquire the desired competency
levels, transit to the job market and up-skill their competencies when required.
classes, field visits/ industry visits, guest lectures, preparation of models/ charts/
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Skills Assessment
Project Management
Training
Agile Capital Services Pvt. Ltd. manages and provides these skills assessment
solutions for one of the world’s leading organization which promotes cultural
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SAP FUNCTIONAL & TECHNICAL
Agile Capital Services Pvt. Ltd. provides the following models for flexible
engagements with clients from its offshore software development center. These
models are designed to address diverse requirements and build close relationships
SaaS support. These models are proven to improve operational efficiencies and
reduce costs through mature systems and processes built over a decade of serving
customers.
Working with teams from different countries and cultures has helped Agile Capital
Services Pvt. Ltd. develop a process that is flexible and can be adapted to the
specific needs of the engagement. Agile Capital Services Pvt. Ltd. understands that
ensuring that the requirements are well understood for the specific audience(s) and
Agile Capital Services Pvt. Ltd. has developed an offshore model that has matured
over the years, applying the learning from the experiences in various engagements
and working with different partners – both service and product companies.
Agile Capital Services Pvt. Ltd. uses processes and tools that address the critical
Largely, two modes of offshore development can be identified – one, in which all
of the development is typically handled by a single offshore team and the other, in
offshore.
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SAP ABAP DEVELOPMENT
Agile Capital Services Pvt. Ltd. ABAP developers acquire well-built technical and
analytical skills in development. Our development encounter ranges from the core
SAP modules to claim to fame regions, for example, SAP HR, SD, HCM, FICO,
MM, SD, PP & PM. Our SAP ABAP developers create inventive solutions for help
your SAP infrastructure. We have been giving Onsite and Remote development
consultant expenses.
Our group of the SAP ABAP specialists can possibly create custom reports and
interfaces with ABAP programming that exceeds expectations in the market for its
remarkable execution. The application created in the SAP ABAP does not rely
upon a specific server or database stage; henceforth it can be moved starting with
one stage then onto the next easily. By considering the same, we as a SAP ABAP
developement have built up the protest which has the best execution in view of our
conveyance procedure.
Although companies invest in their SAP ERP Software, a proper professional and
expert guidance and support are mandatory to make the most of their investment in
such program.
We are the widely known SAP consulting company in Pune who comprehend both
our client’s functional business necessities as well as the technical design of the
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boost our client’s business by delivering development specific to clients right on
time.
connection with the client’s offices and companies by means of dedicated links
SAP S/4 HANA is a new generation of ERP solutions running in real time,
integrating predictive analytics, big data and mobile access. These solutions will
ways and providing new opportunities to collaborate. By unifying data in real time,
SAP S/4 HANA provides instant insights enabling better decisions. SAP S/4
SAP S/4 HANA is more than just a new technology. It is designed to drive instant
value across lines of business and industries with the ultimate sophistication. It
provides:
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POST – IMPLEMENTATION SUPPORT
In several cases, after a new system has been implemented, SAP inclusive, it has
been observed that organizations are often challenged by the use of the technology.
1. Culture,
3. Training gap,
Comprising of individuals, who are highly skilled in various modules of SAP, with
Our support Team works with your organization leading you through the transition
periods and beyond, training the process owners, instilling in them enough
knowledge to enable them perform their day-to-day processes efficiently and also,
to be able to handle a first and second level trouble shooting of the system without
supervision.
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OBJECTIVES
OF THE STUDY
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OBJECTIVES OF THE STUDY
Pvt. Ltd.
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RESEARCH
METHODOLOGY
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RESEARCH METHODOLOGY
the general and overall questions of a study and scientific technique, which provide
precise tools, specific procedures, and technical rather philosophical means for
getting and ordering the data prior to their logical analysis and manipulating
RESEARCH DESIGN
data in a manner that aims to combine relevance to the research purpose with
DESCRIPTIVE RESEARCH:
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interviews. I have used questionnaires(Primary) and Internet source
b. DATA SOURCE
There were two types of data sources used in this research. These were
PRIMARY DATA
Primary data is the data collected for the first time from the source and never
have been used earlier. The data can be collected through interviews,
SECONDARY DATA
Secondary data is the data collected from already been use or published
information like journals, diaries, books, etc .In this research project, secondary
source used were various journals, and website of various online journals.
c. SAMPLE DESIGN
method refers to the rules and procedures by which some elements of the
population are included in the sample. Some common sampling methods are
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e. SAMPLE TYPE
I have used Random sample for study.
was made to select respondents evenly. The survey was carried out on100
respondents.
i. TOOLS OF PRESENTATION:
It means what all tools are used to present the data in a meaningful way so that
it becomes easily understandable. In this research tables and graphs were used
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DATA
ANALYSIS AND
INTERPRETATION
33
DATA ANALYSIS AND INTERPRETATION
1. Are you satisfied with services before purchasing Services in Agile Capital
Services Pvt. Ltd. office?
% OF RESPONDENT
6%
Excellent
14%
Good
54% Average
26%
Below average
INTERPRETATION –
It is observed that, 54% of the customers are highly satisfied with the Pre-purchase
34
2. What is your opinion about the Agile Capital Services Pvt. Ltd. Services
for Value for Money?
20%
38%
42%
INTERPRETATION –
42% of the respondents are of opinion that Agile Capital Services Pvt. Ltd.
Services are as per expectation & 20% are of the opinion that the Agile Capital
Services Pvt. Ltd. Services are below expectation.
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3. Are you satisfied with the after sales services of Agile Capital Services Pvt.
Ltd.?
5%
20% 30%
45%
INTERPRETATION –
It is observed that, 45% of the customers are highly satisfied with the Post-
purchase services And 5% are dissatisfied with the Post purchase services.
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4) Rank the following Parameters on Your purchase Preference?
PERCENTAGE
10% 15%
Price
15% Quality
Availability
Involvement
35%
25% Recommendation
INTERPRETATION
Most of the respondents prefer quality followed by price and availability. This
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Q5) Does Purchase of Services is directly related to income level?
PERCENTAGE
10%
YES
NO
90%
INTERPRETATION
The result was totally skewed to one side and respondents agree that Purchase of
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Q6) Why does one person purchase a Agile Capital Services Pvt. Ltd.?
PERCENTAGE
10%
Quality
15%
50% Exclusivity
Interested in Art
25% Flaunt Value
INTERPRETATION
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Q7) Does quality of Agile Capital Services Pvt. Ltd. is more superior then others?
PERCENTAGE
10%
INTERPRETATION
On the basis of Analysis 80% of the respondents believe in the superior quality of
Services.
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Q8) What is the factor that effect most while purchasing a Agile Capital Services
Pvt. Ltd.?
PERCENTAGE
Price
10%
Quality of Services
40% 20%
Good quality of
manpower
Staffing
5%
LMS
25%
INTERPRETATION
On the basis of the Analysis, we found that majorly people tend to see as brand of
the Services as the major factor that affects the buying decision of a customer and
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9. What is your remark about services of Agile Capital Services Pvt. Ltd.?
NO. OF RESPONDENT
3%
15%
32%
Excellent
Good Average
Below average
50%
INTERPRETATION –
It is observed that, 55% of the customers are satisfied with the services, and 3% are
not satisfied.
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10. What is your expectation for improvement in Agile Capital Services Pvt.
Ltd.?
14%
16%
Price
24% Quality
46% Service
Other
INTERPRETATION –
46% of the customers are of opinion that Agile Capital Services Pvt. Ltd. should
improve in quality, 24% of the customers feel that they should improve their
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11. What is your repurchase intention?
NO. OF RESPONDENT
26%
Yes No
74%
INTERPRETATION –
It is observed that, 74% of the customers are ready to repurchase the Agile Capital
Services Pvt. Ltd.’s service, 26% are not ready to purchase the service.
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12. Will you recommend Agile Capital Services Pvt. Ltd. Services to others?
RECOMMANDATION TO FRIENDS/RELATIVES
28%
Yes
72% No
INTERPRETATION –
It is observed that, 72% of the customers are ready to recommend the service to the
friends and relative, 28% are not ready to recommend the service to the friends and
relatives.
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13. What is your preference about Agile Capital Services Pvt. Ltd.?
38%
Yes
62% No
INTERPRETATION –
It is observed that, 62% of the customers are ready to prefer Agile Capital Services
Pvt. Ltd. Services, 38% are not ready to prefer Agile Capital Services Pvt. Ltd.
Services.
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14 ) Are you satisfy with the Manpower of Agile Capital Services Pvt. Ltd.?
Source: Questionnaire
7%
27%
17%
More Satisfied Satisfied
Not Satisfied & Dissatisfied
Dissatisfied
49%
Source - Questionnaire
approached were satisfied with the Manpower of the Agile Capital Services Pvt.
Ltd.. Followed by 27% was extremely satisfied, 17% are neutral and rest of the 7%
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15 ) Are you satisfied with the Recruitment of Agile Capital Services Pvt. Ltd.?
10%
23%
20%
Extremely Satisfied Satisfied
Neutral Dissatisfied
47%
approached were satisfied with the recruitment feature of the Agile Capital
Services Pvt. Ltd.. Followed by 27% was extremely satisfied, 17% are neutral and
rest of the 7% was dissatisfied with recruitment feature of Agile Capital Services
Pvt. Ltd..
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16) Are you satisfied with the Training Services?
13%
20%
Extremely Satisfied
27% Satisfied
Neutral Dissatisfied
40%
were satisfied with the Training SERVICES of the Agile Capital Services Pvt.
Ltd.. 20% were more satisfied, 27% of them neutral and 13% are dissatisfied with
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17 ) Are you satisfied with E-Learning Services cost?
E-Learning Services
5%
23%
21%
Extremely Satisfied Satisfied
Neutral Dissatisfied
51%
INTERPRETATION : The sample drawn on the probability basis shows that out of
100% of respondents 51% of the respondents approached were satisfied with the E-
Learning Services of the Agile Capital Services Pvt. Ltd.. 23% were extremely
satisfied, 21% of neutral and 5% are dissatisfied with the E-Learning Services.
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18)Are you a satisfied with Agile Capital Services Pvt. Ltd.?
22%
Satisfied
78%
INTERPRETATION :
The sample drawn on probability basis shows that 78% of the customers were
satisfied with Agile Capital Services Pvt. Ltd. and only 22% were not satisfied
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FINDINGS
52
FINDINGS
1. Agile Capital Services Pvt. Ltd. has excellent percentage of customer
2. Most of the people are satisfied with its low E-Learning Services and
3. Based on the Manpower, most of the people are satisfied with it.
6. Agile Capital Services Pvt. Ltd. should continue to maintain the standard of
the service.
7. Customer are highly satisfied with the service which help in customer
retention
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SUGGESTIONS
54
SUGGESTIONS
Agile Capital Services Pvt. Ltd. has to implement good customer relationship
The company can undertake R&D to improve the existing feature which helps
Agile Capital Services Pvt. Ltd., the company should maintain the same
negative opinion among the consumer who are of the opinion that the
As such, Agile Capital Services Pvt. Ltd. should focus on the aspects, which
will enhance the customer satisfaction and thus the market share.
55
LIMITATIONS
.
56
LIMITATIONS OF STUDY
The scope of study is limited to the respondents are selected from in and
around Lucknow.
57
CONCLUSION
58
CONCLUSION
Agile Capital Services Pvt. Ltd. is the best job board. The Agile Capital Services
Pvt. Ltd. have best ATS resume software as per needs of job researcher. The Agile
Capital Services Pvt. Ltd. also help customers to clear the interview with of expert,
experts will conduct webinar for customers. The staff of the Agile Capital Services
Pvt. Ltd. also helpful for the customers and employee’s problem related to the
management system or for customers provide the resume in 24 hours. The Agile
Capital Services Pvt. Ltd. also part of officially Samsung India partner and google
education partner. They provide more powerful ATS RESUME which designed by
AI and for webinar send mail to customers. The Agile Capital Services Pvt. Ltd.
also provide proper guidance to the employers. Agile Capital Services Pvt. Ltd.
need to work more precisely on their promotional strategy as because this could
allow them to invite the customer at a vide extent and would give the Agile Capital
Services Pvt. Ltd. an opportunity to expand themselves. The Agile Capital Services
Pvt. Ltd. have unlimited resume for customers. The Agile Capital Services Pvt.
Ltd. provides best facilities to the trainers because the Agile Capital Services Pvt.
Ltd. employers doing hard work.Divide Only 10 interns in single batch so the
easily gives training them and solve the query easily how to do work. The Agile
Capital Services Pvt. Ltd. directly contact with their customer. Agile Capital
Services Pvt. Ltd. have branches in various part of the city. Agile Capital Services
Pvt. Ltd. need to make themselves introduced to the market through various forms
of advertisements. Agile Capital Services Pvt. Ltd. also change their techniques
according to the current update. The training should be sufficient as the satisfaction
of the learners
59
It becomes quite clear there is no their alternative of short cut to the development
effective tool for management which help to increase knowledge and skill and also
60
BIBLIOGRAPHY
61
BIBLIOGRAPHY
Jay ram, N. and Sandhog, R.S. (1998), Housing in India - Problems, Policy
loyalty is priceless: How to make customers love you, keep them coming
back and tell everyone they know, Austin TX: Board Press.
62
APPENDIX
63
QUESTIONNAIRE
Name: - Gender:-
Address: -
1. Are you satisfied with services before purchasing Services in Agile Capital
Services Pvt. Ltd. office?
a) Excellent
b) Good
c) Average
d) Below average
2. What is your opinion about the Agile Capital Services Pvt. Ltd. Services
for Value for Money?
a) Above Expectation
b) As per Expectation
c) Below Expectation
3. Are you satisfied with the after sales services of Agile Capital Services Pvt.
Ltd.?
a) Excellent
b) Good
c) Average
d) Below average
a) Price
b) Quality
c) Availability
d) Involvement
e) Recommendation
a) Yes
b) No
64
6) Why does one person purchase a Services?
a) Quality
b) Flaunt value
c) Interested in art
d) Exclusivity
a) Strongly agree
b) Agree
c) Neutral
d) Disagree
e) Strongly disagree
8) What is the factor that effect most while purchasing a Agile Capital
Services Pvt. Ltd.?
a) Price
b) Quality of Services
c) Good quality of manpower
d) Staffing
e) LMS
9. What is your remark about services of Agile Capital Services Pvt. Ltd.?
a) Excellent
b) Good
c) Average
d) Below average
10. What is your expectation for improvement in Agile Capital Services Pvt.
Ltd.?
a) Price
b) Quality
c) Service
d) Other
65
11. What is your repurchase intention?
a) Yes
b) No
12. Will you recommend Agile Capital Services Pvt. Ltd. Services to others?
a) Yes
b) No
13. What is your preference about Agile Capital Services Pvt. Ltd.?
a) Yes
b) No
14 ) Are you satisfy with the Manpower of Agile Capital Services Pvt. Ltd.?
a. Extremely Satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
a. Extremely Satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
a. Extremely Satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
a. Extremely Satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
66
18) Are you a satisfied with Agile Capital Services Pvt. Ltd.?
a. Yes
a. No
67