FIBRE

USER
GUIDE

Broadband PEO TV Voice

FIBRE

Safety and Security precautions

Your equipment can be affected by lightning. Therefore,

during such times, please switch off and unplug your
devices including the Optical Network Terminal (ONT) and
the PEO TV Set Top Box (STB) from the wall power sockets
to ensure the safety of you and your equipment.

*Do NOT remove the Fibre cable (yellow) from the Optical
Network Terminal (ONT).

Secure Your Wi-Fi Password

Recommended to change default Password and use your

own Password. (Please refer to page 14 for more details)

Username:

Password:
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Contents
Introduction......................................................................................................................... 2
Key Benefits ................................................................................................................. 2
Manage your Fibre connection................................................................................ 3
MySLT APP and Portal........................................................................................... 3
MySLT APP Registration....................................................................................... 3
MySLT Service Benefits ......................................................................................... 3

Manage your SLT-MOBITEL Triple Play with Alexa...................................... 4

Bill payment options...................................................................................................... 4

Value Added Services .................................................................................................... 5

Meet Data bundles.................................................................................................. 5
Unlimited entertainment pack ....................................................................... 5
YouTube Data bundle............................................................................................ 5
Messenger Data bundle ....................................................................................... 5
PEOTVGO ..................................................................................................................... 5
SLTGO .............................................................................................................................. 6
Smart Home ................................................................................................................ 6
Eazy Storage................................................................................................................ 6
HitFlix............................................................................................................................... 6
eSiphala.......................................................................................................................... 7
eSports ............................................................................................................................ 7
eChannelling............................................................................................................... 7
Enhance Wi-Fi Coverage .............................................................................................. 8
Power Line Adaptors.............................................................................................. 8
Why a customer needs a PLA........................................................................... 8
Wi-Fi Extender............................................................................................................ 9
Why a customer needs a Wi-Fi Extender.................................................. 9
Rechargeable Power Adaptor....................................................................... 10
Configuration & Troubleshooting........................................................................ 11
Equipment required in SLT-MOBITEL Fibre Service ....................... 11
ONT ............................................................................................................................... 11
STB ............................................................................................................................... 11
Phone............................................................................................................................ 11

ONT Installation.............................................................................................................. 12
ONT Troubleshooting.................................................................................................. 13
Security Aspects of SLT-MOBITEL Fibre Connection .............................. 14

ONT Configuration - Quick Setup ....................................................................... 14

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Introduction

Dear Customer, Key Benefits,

Thank you for choosing  Packages with ultrafast

SLT-MOBITEL National Fibre, download speeds of up to
Sri Lanka’s First, Fastest and widest 100Mbps/1000Mbps and upload
Premium Fibre connection. speeds of up to 50Mbps/500
We are honoured to have you with Mbps.
us, always.
Lowest latency for online
Revolutionising the Internet usage


gaming.
across the country, by unveiling a
significant enhancement to the
SLT-MOBITEL Broadband user  Seamless connectivity of
experience. multiple devices.

Single Fibre connection provides,  UHD quality video streaming.

Voice (enabled IDD)
 An array of HD channels with
Internet
PEO TV.
PEO TV
Up to 3 PEO TV connections.
You can choose the preferred


services with different bundled

solutions:  Two UHD quality Voice lines
with separate telephone
TRIPLE PLAY numbers.
Broadband PEO TV Voice

 Lifetime warranty with free

DOUBLE PLAY - BB maintenance 24x7. (With
Broadband Voice

reference to the T & C of the

DOUBLE PLAY - PEO customer agreement.)
PEO TV Voice

Visit www.sltmobitel.lk for calling

plans, internet and PEO TV package
details.

2 USER GUIDE
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Manage your Fibre MySLT Service Benefits
connection
1. Track your real-time data usage,
daily usage details, buying Extra
MySLT APP and Portal GBs.

Access all SLT-MOBITEL services 2. Activate new data bundles,

through one App. upgrade packages, and request
new additional services.

3. View your current bill summary

and pay instantly.

4. Report issues related to your

connection and keep track of
your query.

5. Register to the eBill facility to

obtain bills online.

6. eTeleshop facility for online

purchasing.

7. One-click access to SLT-MOBITEL

promotions and offers.
MySLT APP Registration
8. Manage up to 4 connections.
 Download MySLT App from the
Play Store or the App Store or
visit MySLT Portal.

 Sign in with your Mobile

Number, Facebook or Gmail Additionally, you can call
account. 0112 12 12 12 or use 1212 SMS
service to self-manage your
 Connect your App using your account.
SLT-MOBITEL Account number
(Refer your bill).

 If there are any sign-in issues call

1212.

USER GUIDE 3
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Manage your SLT-MOBITEL Triple Play with Alexa

Now everything is just a simple voice command! Connect an Alexa enabled

device to your home network and manage your Voice, Broadband and PEO TV
connections using voice commands. Ask Alexa to forward your telephone call to
your mobile, check if your internet package has run out of data, add some extra
GBs. Alexa plays your favourite movie by turning on your PEO TV right beside you.

*A limited service.

Bill payment options

 MySLT App and Portal.

 Bill online portal

https://billonline.slt.lk/

 SLT-MOBITEL Regional centres.

 Scan the QR code in your bill or

eBill.

 Reputed banks and

supermarkets.

 Payment Kiosk.

 Mobile Wallets.

Get SLT-MOBITEL
Home bills via e Bill Switch now for an
eco-friendly tomorrow

4 USER GUIDE
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Value Added Services YouTube Data bundle
Watch the latest updates of your
Meet Data bundles
favourite YouTube channels with
Working or studying from home? Or UHD quality.
maintaining your business  Subscribe through MySLT App.
continuity over virtual platforms?
Now you can use Zoom, Teams, Messenger Data bundle
Google Meet, O365, Lynked from
SLT-MOBITEL and many other Subscribe now and connect with
platforms under Meet data bundles your favourite Messenger Apps
without consuming data from your through your SLT-MOBITEL Fibre
standard data bundle, Extra GB, or connection.
Bonus Data.  Subscribe through MySLT App.

 Subscribe through MySLT App.

Unlimited Entertainment pack The latest TV everywhere solution

offered by PEO TV. PEOTVGO offers
Unlimited Data to enjoy your the platform to extend your home
favourite movies, TV Shows, or listen PEO TV connection onto your
to Music with Ultra HD quality. mobile device and enjoy over 50+
Stream Netflix, Apple TV+, Amazon local & international channels
Prime, PEOTVGO, & many more. anywhere you are.
 Subscribe through MySLT App.  Subscribe through MySLT App.

USER GUIDE 5
FIBRE

Carry your SLT-MOBITEL home Eazy Storage is a cloud storage, file

internet connection wherever you storage, and sharing solution
go. You can use your SLT-MOBITEL designed to be easy-to-use and
home broadband credentials to universally accessible through
access Wi-Fi from any SLTGO Wi-Fi mobile Apps & web interfaces.
hotspot locally or via over 23 million
FON’s community Wi-Fi hotspots Access your files, photos, messages,
overseas. The SLTGO mobile App contacts, and documents to work
will automatically connect you to and share with others from any
the nearest and fastest Wi-Fi device, anywhere!
hotspot available.
Available in prepaid packages that
SLTGO is also available as a prepaid can be used with a top-up account
package that allows you to connect or postpaid packages that can be
to the SLTGO network and enjoy billed through your existing
unlimited Internet. SLT-MOBITEL connection.

 Download the SLTGO App and

join the SLTGO community.

Fulfil your movie and music

streaming needs with the best value
for money.
SLT-MOBITEL Smart Home service
enables you to use
internet-connected devices for
remote monitoring and
management of your electronic
appliances and even your home
lighting which can be controlled
easily from anywhere.

Purchase your preferred package

online through www.sltmobitel.lk or
visit your nearest SLT-MOBITEL
office.

6 USER GUIDE
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Online education portal to be an Popular eChannelling service, now
achiever with a good education. available on your SLT-MOBITEL Fibre
Discover the best classes for connection. You can reserve
distance learning. For more details appointments with a specialist or a
visit; https://www.esiphala.lk/ consultant doctor at any
eChannelling registered hospital or
channelling centre.

SLT-MOBITEL eSports hub delivers To get the facility: Call 1225 or visit
the ultimate gaming experience for https://www.echannelling.com
Sri Lankan gamers with latency
optimised connectivity and access
to tournaments and challenges.

Subscribe to SLT-MOBITEL’s Gamer

packages and unlock your gaming
experience. Get additional Anytime
Data towards your gaming activities.
For more details;
https://esports.slt.lk/

USER GUIDE 7
FIBRE

Enhance Wi-Fi Coverage Power Line adaptors turn your

electrical cables into a speedy
Wi-Fi signals are capable of passing network and will revolutionise the
through walls and other obstacles way you watch PEO TV and browse
relatively easily. However, in reality, the Internet.
some walls are thicker or use
reinforced concrete and may block Why a customer needs a PLA
some of the signals. Such obstacles
cause a reduction in the signal  Extend PEO TV & Internet
strength, it weakens the signals sent connection.
by wireless equipment.
 No need to lay cables all over
the building.
Hence, to overcome these various
obstacles in your home,
 Cost-effective solution.
SLT-MOBITEL provides options and
solutions. The Power Line Adaptor
and Wi-Fi Extender can be used to
enhance Fibre service. These
accessories can be purchased
separately by the customer.

Power Line Adaptors - PLA

Actual product may vary on device model

Power Line Adaptor is a device that

can carry internet & PEO TV through
home electrical wiring to another
place within your premises.

8 USER GUIDE
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Wi-Fi Extender Why a customer needs a Wi-Fi
Extender

 Extends the Wi-Fi range.

 Connects wirelessly to the ONT

or access point/power source.

 No need to lay cables all over

the building & no technical
expertise is required.
Actual product may vary on device model
 Cost-effective solution.
 Wi-Fi Extender is used to extend
the Wi-Fi range.

 It boosts the wireless signal to

previously unreachable or
hard-to-wire areas perfectly
without the need for laying
cables.

 Different types of Wi-Fi

Extenders are available
depending on your requirement. Actual product may vary on device model

USER GUIDE 9
FIBRE

Rechargeable Power Adaptor

It is a power backup solution for the You can purchase these devices and
customer during power failures. many more from SLT-MOBITEL
eTeleshop online
Fibre connection should be in (visit: eteleshop.slt.lk) or your
POWER ON status to keep the Voice, nearest SLT-MOBITEL Regional
Internet, & PEO TV services in active Office.
status. Therefore, during power
failures, you can use a rechargeable
power adaptor to avoid interruption
of the service.

Actual product may vary on device model

10 USER GUIDE
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Configuration & Troubleshooting

 Equipment required in SLT-MOBITEL Fibre Service

Following main units will be installed at your home/office at the time of

providing the SLT-MOBITEL Fibre Service.

Optical Network Set Top Box/STB

Terminal/ONT (Main unit) for PEO TV
Home

TV
STB
ONT

PC Phone Notebook
Telephone/ Cordless / CLI Phone

ONT (Optical Network Terminal) Phone

ONT is the main unit that will be The phone could be purchased by
provided & maintained by the customer separately.
SLT-MOBITEL.
*The ownership lies with the
STB (Set Top Box) customer.

STB is required for the provision of For more details, refer to the
PEO TV service via SLT-MOBITEL customer agreement T&C.
Fibre & this will be provided &
maintained by SLT-MOBITEL.

*The ownership of the ONT & STB

lies with SLT-MOBITEL.

USER GUIDE 11
FIBRE

ONT Installation
Connect the equipment as shown below and connect your personal computer
to the router. For more details contact 1212.

1 2

Fibre Connector Telephone Cable

1. ONT must be placed in a proper 4. Connect the telephone cable

location where connectivity for (image 2) to the telephone port
the instruments can be obtained of the ONT.
easily with less interference from
other Wi-Fi signals. 5. Keep all the codes/connectors
neatly arranged and protected.
2. ONT must be fixed in a way
where the ports of the ONT are
headed downwards.

3. ONT must be fixed 1 metre from

ground level.
1G PORT
1 2 3 4

PC

Set top box

1m distance from
ground level Phone
Power

PEO TV
Internet

Actual product may vary on device model

12 USER GUIDE
 FIBRE
ONT Troubleshooting
 Check the status are up as shown below before doing the quick set up

If you are having an issue with the internet connectivity, check the status to
identify error and take the required action.

Actual product may vary on device model

LED INDICATOR STATUS DESCRIPTION ACTION REQUIRED

POWER ON ONT power on. No

(Green) OFF OFF power off. Switch on the ONT.

ON ONT has completed the No

registration process.
PON
(Green) Flashing ONT is registering. Be patient, it will be stable.
OFF ONT has not started the Check LOS status.
registration process. If it is off, call 1212.

ON The optical module of the PON Check your Fibre

LOS interface is powered off. connectivity.
(Green) Flashing The receiving optical power is weak. Call 1212.
OFF The receiving optical power is normal. No

ON The internet connection has No

been established.
INTERNET Flashing The data is transmitted via No
(Green) internet connection.
OFF Internet connection is not working. Check your Broadband Username
and Password or call 1212.

ON The Ethernet interface is connected. No

LAN 1-3 Flashing Data is transmitted via the No
(Green) Ethernet interface.
OFF Ethernet interface is not connected Check your Ethernet cable.
to any terminal device.

ON Voice account is registered. No

Phone 1/2 Flashing Voice account is registered. No
(Green) Call is in progress.
OFF Unable to register Voice account. Call 1212.
(For single Voice connection Phone 2 is always OFF)

ON The WLAN interface has started. No

Flashing Data is transmitted via the No
Wi-Fi WLAN interface.
(Green) OFF WLAN interface is forbidden. Press Wi-Fi button and check.

Green GPON link between ONT and OLT is

Link solid operating normally. No
Off GPON link is down or no link connected. Call 1212.

Green ONT is authorised. No

solid
Auth Green ONT is in process of ranging or
flashing synchronising on OMCI. Be patient, it will be stable.
Off ONT is not authorised Call 1212.

USER GUIDE 13
FIBRE

Security Aspects of ONT Configuration - Quick

SLT-MOBITEL Fibre Setup
Connection
Once you have correctly connected
Safety Precautions the cables and the ONT, follow the
below instructions step by step.
Your equipment can be affected by
lightning. Therefore, during such *The steps and entering details are
times, please switch off and unplug for all SLT-MOBITEL Fibre ONTs.
your devices including the Optical
Network Terminal (ONT) and the Step 1. Open the internet browser
PEO TV Set Top Box (STB) from the and go to http://192.168.1.1
wall power sockets to ensure the
safety of you and your equipment. Step 2. Enter ONT login Username
and Password (refer ONT rear side
* Do not remove the Fibre cable for details) and then click login to
(Yellow) from the ONT. proceed.

Secure Wi-Fi Password Account / Username: user or admin

Recommended to change the Password: user or admin

default Password and use your own
Password. (Follow ONT
Configuration - Quick set up)

SLT-MOBITEL Fibre Username:

Your default internet Username is

your telephone number with 11 Account: User

digits. Password: ∙∙∙∙| Login

E.g.: 94 11 255 5 666 (use 94 in

place of the initial 0.)

14 USER GUIDE
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Step 3. Go to Quick Setup, enter Fibre Username & Password, which was given
to you with the connection. Click next to continue.

Quick Setup

Quick Setup Quick Setup > Quick Setup

94xxyyyyyy
PPPoE Account Configuration

PPPoE Username:

PPPoE Password:

Next
Fibre Password

Step 4. Enter wireless configuration Wi-Fi should be enabled.

Wi-Fi SSID - gives a name for a Wi-Fi connection.

Wi-Fi Password - enters a key. (It should be more than 8 characters) Click Next
to proceed.

Quick Setup

Quick Setup > Quick Setup

Tick
Wireless Bandwidth Configuration SSID

Wi-Fi Enabled

Wi-Fi SSID: *(1-32 characters)

Wi-Fi Password: *(8-63 ASCII characters or 64 hexadecimal characters)

Previous Next
Preshared key

Step 5. Click "Apply" to complete the configuration

USER GUIDE 15
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Notes

16 USER GUIDE
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