Investor Seminar 2022 Digital Transformation
Investor Seminar 2022 Digital Transformation
Investor Seminar 2022 Digital Transformation
data-driven digital
transformation
Bernard Meunier
Head of Strategic Business Units
and Marketing and Sales
Aude Gandon
Global Chief Marketing Officer
Disclaimer
This presentation contains certain financial performance measures which are not defined by IFRS. Management believes that these non-IFRS measures provide
additional useful information to assess the financial and operational performance of the Group. Such measures may not be comparable to similar measures presented
by other companies and are explained and/or reconciled with our IFRS measures (Consolidated Financial Statements) in the Nestlé Group Alternative Performance
Measures (APMs) document available on our Investor Website.
Nutrition 70 2% 8 21%
Consumer Care +
180 6% 5 14%
Medical Nutrition
Waters 230 3% 4 9%
Market size relates to retail channel only. Coffee sales include creamers
Digital consumption increasing Online shopping is pervasive New business models emerging
Source: Nielsen IQ, Statista 2022, GWI; Wunderman Thompson, Future Shopper Report 2022; Survey Q1-22, Morning consult survey Q2-22; Accenture, Why shopping’s set for a social revolution Q1-22
* Amongst worldwide internet users in age group 16-64
4 November 29, 2022
Data and technology are an essential source of competitive advantage
3
25% of sales online
Direct Channel-
2 consumer
access at
Next level
content
Always on
analytics
less
commerce
scale
70% of marketing
spend online
1
400 m consumer
data records Nestlé 2025
Accelerating
7 November 29, 2022
growth
Making progress to reach 400 m consumer data records by 2025
Beverages PetCare
205 m
Consumer data records
248 m
Consumer data records
January 2021 HY 2022
TRANSITION
TO ADULT
FOOD
Petcare Services Community
Network FIND Partners
ESTABLISH
EARLY CARE SUPPORT
NETWORK
TRIAL
Retail
FOOD &
Partners UNEXPECTED
TREATS
HEALTH
EVENT
Veterinary
Partners
ACCLIMATION
PROACTIVE
CARE
Acquisition
Partners
ACQUISITION TRANSITION
TO SENIOR
MAX 5 - 10 ASSETS
PER CAMPAIGN
*Creative X data YTD, CPG Verticals average = 43%; Oct 2022; ROAS measurement executed by Ebiquity on Meta data in 2020
Lisbon Manila
Assunción
Channel-less features
Channel-less
Commerce
Omni-Channel • Retailers becoming ecosystems
• Consumers switching effortlessly
E-commerce • Trade fragmentation and blurring lines
Hypermarkets
25%
Emerging
E-commerce
models
E-commerce as % ~ 15%
of total Group sales 14%
13%
9%
7%
2018
2 2019
3 2020
4 2021
5 9M-2022
6 7 8 2025
9 2025
Harness the
power of data Strategic Predictive Real-time
Transforming
Transforming Investing
Investing intointo
our ToTodrive
drive
our brands people worldwide Growth
our brands our people Growth
worldwide