CONCENTRIX

Private & Confidential Date : 1/10/2024

Jogi Abhishek paparao

APPOINTMENT LETTER

Dear , Jogi Abhishek paparao

Subsequent to the meetings between Concentrix Daksh Services India Private Limited
(hereinafter, 'Concentrix'/'Company') and you, we are pleased to make an offer of employment on the
following terms and conditions. Your compensation and benefits are detailed in the attached Annexure.

1. Appointment

1 .1 You shall be appointed to the position of

Representative, Operations in Comp Grade 12. This
would be your Social Job Title and your Job
profile , would be Advisor l. Transaction Processing Any change in
your Social Job Title / Job profile will be at the discretion of the Company, depending upon the work
assigned to you. Job profile must be used for all internal communication and in your e-mail signature.
Social job title can be used for business cards and Linkedln. You may use your Job profile for social purposes
as well.

1.2 Your initial place of work shall be Gurgaon

However, your services are transferable to any other role, competency, place or office of the Company or to any
subsidiary or associate company, whether now existing or still to be formed. Such transfer/deputation will be in
accordance with the Company's rules being in force at the time. On transfer or assignment, you will be governed by
the Rules, Regulations and Conditions of Service applicable to that location or role. Refusal to accept such transfer or
assignment may lead to disciplinary action including but not limited to termination of your employment.

Your appointment will be effective from 1/10/2024or at an earlier date as mutually agreed, subject to your
completing the on boarding formalities. You are required to submit all the documents (as per the Mandatory
Document Checklist) before 2/10/2024ailing which the Company reserves the right to withdraw this offer letter
and/or cancel your appointment. If this date is not suitable, please contact us immediately at
[email protected] to seek an alternative date on which to
submit all required documents.
Please note that the offer will be withdrawn at the Onboarding date if you do not notify us of your acceptance or we
are unable to agree to an alternate joining date.

1.3 On on-boarding / joining you shall report to HR Representative or any other person nominated by him/her.

Signature of Candidate

Signature of Cand
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Concentrix Daksh Services India Private Limited Itpl

main road
Presitege Shantiniketan ,crescent 3

CIN: U72200DL1999PTC102972 [email protected] • www.concentrix.com

1 .5 As per Company regulations you are required to furnish before joining, documentary proof of your last drawn
salary, educational qualifications and work testimonials and also that you are free from any contractual restrictions
preventing you from accepting this offer or starting work on the above-mentioned date. (Document Checklist)

2. Terms and Conditions:

2.1 Valid Passport:
(A) Comp Grade 12 & 11: Clause 2.1.1
If you are an Indian citizen, it is a condition of your employment that you hold a valid passport on the day of joining. If
you do not hold a valid passport on the date of joining, you must apply for a passport and submit copy of your
passport within 180 days from your date of joining. Failure to do so may lead to termination of your employment.

(B) Comp Grade 10: Clause 2.1.2

If you are an Indian citizen, it is a condition of your employment that you hold a valid passport on the day of joining. In
the absence of a valid passport, proof of having applied for passport should be submitted on the day of joining and a
copy of your valid passport should be submitted within 90 days from date of joining. Failure to do so may lead to
termination of your employment.

2.1.3 If you are not an Indian citizen, you will be required to submit evidence of your authorization to work in India,
along with any other proof of identity that the Company may require. It is a condition of your employment that you
maintain such authorization to work in India for the duration of your employment (unless you are permanently
transferred to an office outside India).

2.2 While in the employment of the Company, you may be required to undergo mandatory on-the job
training/s as per applicable policies and procedures of the Company, at the end of which an assessment may
be conducted. If you do not clear the assessment then the Company reserves a right to either:
a) Require you to undergo another training program; or

b) Offer you a transfer to an alternate process (which may have a reduced pay structure) if declared "Not
Suitable" for the process you were originally hired for. Please note that in the event of you not consenting to
the transfer to the alternate process or to the reduced pay structure your services may be terminated; or c)
Terminate your services.

2.3 The compensation offered to you is based on your employment history credentials including your prior work
experience, the type of industry and compensation offered to you by the previous employer. If you are unable
to produce documentary evidence (Please see the Document Checklist in the Annexure) to substantiate the
same, your compensation shall be modified and the compensation offered in this Appointment letter shall no
longer be valid.

2.4 Your employment with the company shall at all times be subject to the receipt of satisfactory reference /
verification checks, which may include criminal, financial and any other background checks as required by the
Company based on its business requirements. The Company will terminate your employment in the event of

Signature of Cand
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an unsatisfactory background check. In the event of negative background verification, the company at its sole
option, may allow you to provide justification / explanation for re-verification with supporting documents, in
response to its show cause notice, so issued. In such event, you will be put on 'Leave without pay' from the
date of issue of show cause notice until the revised findings are received for final closure of the case.

2.5 The Company may, at its sole discretion, also require you to undergo a drug test at any time. If such drug test
indicates use of an illegal drug or a non-medically prescribed controlled substance and/or alcohol
dependence, the
Company reserves the right to take suitable action against you, including but not limited to termination of your
services.

2.6 The Company may pay you such fixed amount/ stipend as it may so decide, during the period of your
undergoing structured process/ product and other essential training sessions. Performance incentive will be
applicable to you only after you commence regular working in operations.

2.7 The initial period of probation is 365 days from your date of joining. You will be deemed to be confirmed at
the end of the probation period unless communicated otherwise, through normal and accepted modes of
employee communication within the company.

2.8 During the period of probation, your services may be terminated by either party giving the other 15
Days notice or gross salary in lieu thereof. The Company reserves the right to waive the notice period. The
Company also reserves the right to relieve you immediately and pay you gross salary for the notice period.
However, no such notice or notice pay shall be payable in case your services are terminated on account of
failing the background check, for misconduct or if you are unable to provide sufficient documentary
evidence to establish your employment history credentials.
2.9 After confirmation and thereafter, your services may be terminated at any time by either party
giving the other a 30 Days notice or gross salary in lieu thereof. The Company reserves the right to
waive the notice period. The Company also reserves the right to relieve you immediately and pay
you gross salary for the notice period. However, due to exigencies of business, the Company at its
sole discretion may not agree to take the gross salary in lieu of notice and ask you to serve the
entire or part of the notice period. No such notice or notice pay shall be payable by the
organization in case your services are terminated on account of any misconduct by you.

2.10 In the event that you are transferred by the Company to another position (which may include transfer to a
new role, competency, or office) or location of the Company, the terms and conditions applicable to the new
position or location (including, but not limited to the compensation and benefits, allowances, entitlements,
rules, regulations and conditions of service of such new position or location) shall apply to you.

2.11 You will automatically retire on attaining the age of 58 years. The age as declared in your application shall be
binding on you. An extension, however, may be given at the discretion of the Company. You may be retired
earlier if found medically unfit.

2.12 While in the employment of the Company, you are in no way allowed to be employed by any other Company
on a temporary or part-time basis or offer your services with or without pay to any person, legal entity or
public authority or to be occupied in your own business without the prior written consent of the Company.

2.13 You confirm that you have disclosed fully to the Company all your business interests whether or not
they are similar to or in conflict with the business or activities of the Company. You agree to
disclose fully to the Company any such interest or circumstances which may arise during your
employment.

2.14 You will be required to effectively carry out all duties and responsibilities assigned to you by your supervisor
and authorized by the Company to assign such duties and responsibilities.

Signature of Cand
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2.15 All Company Assets such as including but not limited to Laptop, ID Badge, Corporate Credit Card, Headsets
and Adaptor etc. needs to be returned on or before Last Day of Employment (LDE). The employee must
return the above mentioned and applicable Company assets upon demand. The employee must abide by the
clauses of Undertaking Cum Declaration signed by him at the time of issuance of the Company assets. In case,
employee does not return any Company asset before LDE, the Company shall be entitled to injunctive relief
and to specific enforcement of the terms and provisions hereof, in addition to any other remedy to which the
Company may be entitled at law or in equity.

2.16 You are expected to maintain an acceptable level of performance during your tenure with the organization.
Failure to meet expected standards may lead to initiation of Performance Improvement Plan and/ or
termination in case of no improvement in performance.

2.17 The company will work 7 days a week, 24 hours a day. You will be required to work up to 48 hours a
week and such other hours as may be reasonably required to complete your business duties. Your
weekly off may not necessarily be for 2 days and not necessarily be on Sunday.

3. Confidentiality
3.1 The position held by you is of a strictly confidential nature. You shall not disclose to any unauthorized person,
either during or after your employment with the Company, any information about the interest or business of
the Company or any affiliated Companies or any information pertaining to their clients and/or with the end
consumers of our clients — the information you may have acquired while in the employment of the Company.

3.2 You shall not communicate to public papers, journals, pamphlets or leaflets, any information or documents,
official or otherwise relating to the Company except with the prior approval of the Company.

3.3 Upon separation from the Company, you shall return to the Company all the assets and property of the
Company (including any leased properties), documents, files, books, papers, memos or any other property of
the Company in your possession or under your control.

3.4 You will abide by the information security policy of the company and all the rules and regulations contained
theréln.

3.5 Your individual remuneration is purely a matter between yourself and the company and has been arrived on the
basis of your job, skills specific background and professional merit. We expect you to maintain this information
and any changes made therein from time to time as personal and confidential.

3.6 Information pertaining to the Company's operations shall remain confidential and safeguarded by you. On
joining the Company, a formal agreement to effect non-disclosure of confidential information and intellectual
property etc, shall be executed by you.

3.7 During the course of your employment you may come across a lot of information related to the clients that the
Company deals with and/or with the end consumers of our clients; any such information is strictly confidential
and you shall not disclose it to any unauthorized person.

4. The Company expects you to respect all matters, which are Intellectual Property Rights of your current
employer, and strongly discourages you to bring in to the organization, manuals, documents, papers,
memos, and files etc., which are classified.

5. All communication between the employee and the Company shall deemed to have been effectively served if
delivered to you personally or sent to the current residential address already mentioned here in the letter. You shall
inform the Company about any change in the residential address in writing within 3 working days and get the

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acknowledgement. In the event of failure on the employee's part to discharge this obligation, the service of any
communication shall be deemed to be complete and effective on the address mentioned herein.

6. This appointment is based on the information supplied by you in your application for employment and will
otherwise be treated as null and void if a material error, in the Company's opinion is discovered and/or due to non-
disclosure of relevant information about you to the company.

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7. The Benefits provided by the Company as outlined herein and in the Company policies are subject to
change at the discretion of the Company.

8. Your continuance in employment is subject to your maintaining clean criminal and financial records.

9. Breach of any of the above terms and conditions will render you liable to termination of your employment
without notice or compensation thereof.

10. You may be required to travel on Company work and you will be reimbursed expenses as per
Company policy.

11. "Female employee will be eligible for all the benefits, as applicable under the provisions of the Maternity
Benefit Act, 1961 , and the Rules made there-under, as amended from time to time.

12. Any and all of the terms and conditions of service may be modified or changed at the Company's
discretion.
It is highly recommended that before you begin your journey with Concentrix, please visit the website
www.concentrix.com The impact of today's technology and pace of change is tremendous. We hope you're as
excited as we are to play a part in that revolution. At Concentrix, we're changing the world every day and we will be
delighted to have you as part of our team.
Please sign the copy of this offer letter and return it to us as an indication of your interest in joining us on the given
date. Please note that your employment stands confirmed only after you complete your joining formalities on the
reporting date. This offer is liable to be withdrawn based on business requirements at any time prior thereto.

The terms of this offer are strictly confidential between you and the Company.

Yours sincerely,

Signature Not Verifie

Digitally signed by DS CONCENTRI H ERVICES INDIA
PRIVATE LIMITED 4 Date:
2022.08 28 21-42-35
+0530
Reason: Concentrix Hiring Location: Gurgaon

Authorized Signatory (Please Sign above)

I agree to accept employment on the above-mentioned terms and conditions. I will report for duty on
31/08/2022.

Candidate Name Jogi Abhishek paparao

Candidate's Signature

Date
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