Buyer Persona 1704096056
Buyer Persona 1704096056
Buyer Persona 1704096056
Strategy
TABLE OF CONTENTS
01 02 03
Market Insights Users Behaviours Sector Insights
04 05 06
Competitors Social Audit E-Commerce Market “EG”
07 08 09
E-Commerce Market “SA” Mobile App. Objectives
10 11 12
Tactics Action Plan Medrara Services
SA MARKET
INSIGHTS
MARKET INSIGHTS
Saudi Arabia’s population in 2023 Saudi Arabia digital state in 2023
● Saudi Arabia‟s total population
● 36.31 million internet users in
was 36.68 million in January
Saudi Arabia at the start of
2023.
2023, when internet penetration
stood at 99.0 percent.
● Data shows that Saudi Arabia‟s
population increased by 545
● Saudi Arabia was home to 29.10
thousand (+1.5 percent) between
million social media users in
2022 and 2023.
January 2023, equating to 79.3
percent of the total population.
● 42.4 percent of Saudi Arabia‟s
population is female, while 57.6
● A total of 42.50 million cellular
percent of the population is
mobile connections were active
male.
in Saudi Arabia in early 2023,
with this figure equivalent to
● At the start of 2023, 84.8 percent
115.9 percent of the total
of Saudi Arabia‟s population
population.
lived in urban centres, while 15.2
percent lived in rural areas.
Reference: https://datareportal.com/reports/digital-2023-saudi-arabia
MARKET INSIGHTS
Social media statistics for
Saudi Arabia 2023
✔80.1 percent of Saudi
Arabia‟s total internet
29.10 million social media users in user base (regardless of
Saudi Arabia in January 2023. age) used at least one
social media platform in
January 2023.
Data published in the ad planning
tools of top social media platforms ✔At that time, 36.9
indicates that there were 27.02 percent of Saudi
million users aged 18 and above Arabia‟s social media
using social media in Saudi Arabia users were female, while
at the start of 2023 63.1 percent were male.
Reference: https://datareportal.com/reports/digital-2023-saudi-arabia
Mobile connections in Saudi
Arabia 2023
Resource: https://www.populationpyramid.net/saudi-arabia/2023/
OS & SOCIAL MEDIA MARKET SHARE
Operating System Market Share in Saudi Arabia -
August 2023
Resource: https://www.populationpyramid.net/saudi-arabia/2023/
MOBILE VENDOR MARKET SHARE
** As shown Apple is the most used
mobile vendor in SA “37.8%”
Lifestyle
Social media
Ecommerce
Utility
Games
Educational
Communication
Entertainment
News
Resource: https://www.populationpyramid.net/saudi-arabia/2023/
PET
SUPPLIES
SECTOR
INSIGHTS
03
PET SUPPLIES INSIGHTS
The Saudi Arabian Toys, Hobby &
DIY eCommerce market is
predicted to reach US$1,051.2
million by 2023 and accounts for
10.5% of the total eCommerce
market in Saudi Arabia.
It is expected to increase over the
next years. The expected
compound annual growth rate for
the next four years (CAGR 2023-
2027) will be 12.1%, resulting in a
projected market volume of
US$1,662.4 million by 2027.
Within the Toys, Hobby & DIY
market ecommerceDB considers
the following four sub-markets:
DIY, Garden & Pets, Toys & Baby,
Sports & Outdoor, and Hobby &
Stationery.
Resource: https://ecommercedb.com/markets/sa/pet-food
E-Commerce Consumers in SA
Discover Saudi Arabia's e-commerce landscape and gain essential knowledge of Saudi Arabian purchasers' online behaviors,
inclinations, and difficulties they may face.
04
Petzone Matjarpanda Aleef Petoasisksa Petaholic PetLive
Domain Authority 29 22 15 21 16 3
Offers 5% cashback Discounts & 10% first purchase Veterinary 10% national Veterinary
23% national Loyalty 60% national day Care services day Care services
day Prog. Online shop free session
Visits by Competitors
Traffic Analytics
Traffic by Country
Traffic Channels
KW Gap Analysis
SOCIAL AUDIT
05
You need to work on social media
platforms as you have a strong
competitors to increase brand
awareness and build rapport and
trust with your target audience.
You could work on new channels
as TikTok and Snapchat
E-COMMERCE
MARKET “EG”
06
E-Commerce Revenue Development in Egypt
The online share refers to the
proportion of the retail volume
Egypt is the 41st largest market that is transacted via the Internet.
for eCommerce with a It includes purchases via desktop
predicted revenue of PC, tablet or smartphone, both via
US$6,622.3 million by 2023, website or app. Only retail of
placing it ahead of South physical goods is taken into
Africa. account. In the Egyptian retail
market, the online share is 2.6%
Electronics & Media is the largest
and will increase by an average
market and accounts for 24.7% of
of 5.4% to 3.3% by 2027.
the Egyptian eCommerce
revenue. It is followed by Food &
Personal Care with 22.9%,
Fashion with 18.7%, Toys, Hobby &
DIY with 17.2%, and Furniture & The biggest player in the Egyptian
Appliances with the remaining eCommerce market is amazon.eg.
16.5%. The store had a revenue of
US$196.3 million in 2022.
Revenue is expected to show a
Store rankings include every store
compound annual growth rate (CAGR
that generates revenue in Egypt.
2023-2027) of 14.5%, resulting in a
These stores can either have a
projected market volume of
national focus and only sell in their
US$11,377.0 million by 2027. With an
main country or operate on a global
expected increase of 11.9% in 2023,
scale. For this evaluation, only
the Egyptian eCommerce market
revenue created in Egypt was
contributed to the worldwide growth
considered.
rate of 9.6% in 2023. Like in Egypt,
global eCommerce sales are expected
to increase over the next years.
Source: https://www.go-globe.com/egypt-ecommerce-statistics-and-
trends-
infographics/#:~:text=Online%20shopping%20trends%20are%20on,mor
e%20money%20on%20virtual%20experience .
Source: https://www.go-globe.com/egypt-ecommerce-statistics-and-
trends-
infographics/#:~:text=Online%20shopping%20trends%20are%20on,mor
e%20money%20on%20virtual%20experience .
Source: https://www.go-globe.com/egypt-ecommerce-
statistics-and-trends-
infographics/#:~:text=Online%20shopping%20trends%20
are%20on,more%20money%20on%20virtual%20experie
nce .
Source: https://www.go-globe.com/egypt-ecommerce-statistics-and-
trends-
infographics/#:~:text=Online%20shopping%20trends%20are%20on,
more%20money%20on%20virtual%20experience .
Source: https://www.go-globe.com/egypt-ecommerce-statistics-and-trends-
infographics/#:~:text=Online%20shopping%20trends%20are%20on,more%20mo
ney%20on%20virtual%20experience .
E-COMMERCE
MARKET “SA”
07
Source:https://www.go-globe.com/e-commerce-in-saudi-arabia-statistics-and-trends/
E-commerce & Online shopping
Saudi Arabia records over 32% annual As one of the top 10 growing countries in the
growth in e-commerce in Q1 2023 e-commerce field, with a growth rate of 17 %
in Q1 2023, the Kingdom recognizes the
The e-commerce industry in the Kingdom of importance of e-commerce in enhancing the
Saudi Arabia has shown remarkable growth, national economy.
with an annual increase of over 32 % in the
first quarter of 2023. The number of The Saudi e-commerce system supports
commercial registers issued during this entrepreneurs willing to transition from
period has reached 4,093, compared to regular trade to e-commerce through
3,499 in Q1 2022. entities that offer electronic payment, digital
marketing, and technical solutions services.
The growth of the e-commerce business
system is one of the objectives of the The Saudi E-Commerce Council of the
National Transformation Program, which Ministry of Commerce aims to strengthen the
supports the realization of Saudi Arabia's reliability of e-commerce, boost its
Vision 2030. contributions to the national economy, and
stimulate and develop e-commerce activities
in the Kingdom.
Reference: Zawya
The Rise of Ecommerce in Saudi Arabia
Ecommerce has experienced tremendous growth in Saudi Arabia, driven by several key factors
08
Mobile commerce statistics
By 2023, Mobile commerce sales will account for 54% of total M-commerce apps
eCommerce sales.
One-third of consumer decisions to make a purchase is These apps hold a large chunk of the market today because
influenced by researching products on mobile devices. people are increasingly prone to using their smartphones and
More than half (53%) of retailers have created a mobile app tablets to perform many complex tasks on the go.
and, more than 50% of the rest want to build one.
The most popular shopping apps like Amazon or eBay offer the
The value of the region’s e-commerce sector surged 52% to experience of their desktop versions to mobile users. Mobile
reach USD 22 bn by the end of 2020 commerce applications provide customers with convenient
41.36 million people purchasing consumer goods via the access to products and seamless payment methods for an
internet in Egypt with an average spend of $79/year, this optimal shopping experience.
makes a $3.27 billion consumer goods market with 63.5%
annual growth. Experts consider mobile commerce as the next phase of
eCommerce, as it allows consumers to buy goods or services
Online shopping trends are on the peak, increased by 940%
online – but from anywhere and at any time.
after the pandemic
72% of Egyptian consumers are shopping more online. 54% of
consumers spending more money on virtual experience.
Reference: https://www.go-globe.com/egypt-ecommerce-statistics-and-trends-infographics/
The key mobile commerce advantages
The truth is that a mCommerce application offers numerous mCommerce also makes it easier to plan and execute multi-
advantages to companies and customers who use them. channel marketing and sales strategies.
Here are three good reasons why your business needs a Examples of such touch points include marketplaces like
mobile commerce application Amazon, social media apps like Facebook or Instagram, and
dedicated mobile apps.
a. Better customer experience c. Great variety of payment options
It’s safe to say that we all got used to purchasing products New mobile payment solutions emerge every year. Businesses
and services online. can now offer their customers a broad and diverse range of
payment options to make the process of buying products and
b. Omnichannel services even smoother.
To get ahead of their competition, businesses are striving to
list their products wherever they know potential consumers Mobile commerce takes advantage of solutions that don’t
are already spending their time. force users to manually enter their details every single time
they make a purchase. Examples of such modern mobile
payment solutions are PayPal One Touch, Amazon Pay, and
Apple Pay.
The future of mCommerce
Reference: https://www.thedroidsonroids.com/blog/what-is-mcommerce
OBJECTIVES
E-commerce in Saudi Arabia - Unlocking the Potential of Online Retail
09
SEO Goals
- Generate Organic Traffic
Have 2 kids
10
QUICK WINS
Q4 Future Plan
App Store Optimization Fix all Technical issues
App install campaign SEO on-page
Social Media Campaigns Merchandising
On-page optimization Rebranding Campaign
Social Media Offers 3rd Party corporations
Google Shopping Ads Google Search and shopping ads
Influencer Campaign
CRM- outbound
ACTION
PLAN
11
Mobile App. Strategy in SA
ways to improve your application’s ranking on Google Play Store
and App Store.
CHANNEL DESCRIPTION
Search Ad Search ads are the paid advertisement
option introduced by Apple for the app
store. With this option, you can include
relevant keywords and bid for them
because this trick will allow users to
search for your app via a particular term
and make it easy for your application to
appear in the first position.
To optimize the app store, following are the factors you need to keep in your mind:
Keywords play a critical You must collect positive you should consider a video
The description should
role in the search‟s reviews from your past tutorial or screenshots to
be clearly defined to
algorithm, especially the or current users to outline the app core‟s
increase the app‟s value,
long-tail keywords increase downloads and highlights. in your mobile
and it should be updated
because their improve your app‟s app strategy in Saudi Arabia
after some time.
competition is less and credibility. because it will help your
attract more users with a viewer know that your app is
high potential value. designed by professionals
and is easy to understand.
GOOGLE PLAY STORE OPTIMIZATION ACTIONS
1. App title 8. Featured graphic (appears only as
2. Short description (max 80 Characters, KWs) a poster frame for Video, A/B)
3. Long description (up to 4000 Characters, 9. App promo video 30-40 sec (very
most important KWs in the first 5 sentences, important to show main app features
use bullet points to explain features or benefits) and benefits, Design the video for
4. What‟s new (last updates, new features, and „no-sound‟, and End with a call to
updates) action)
5. Developer Name (use KWs) 10. App reviews & ratings (Reply to
Conversions Revenue
Total Online
App Downloads
Marketing Spends
MEDRARA
SERVICES
Medrara Digital Market Management Services
We create content that sells. Master the art of digital Our instructors are here to take
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your business goals, talks to team who will analysis, evaluate deliver the best training and
your audiences, and increases and process all the market monitor the operations and the
their engagement. input. results later.
Professional and affordable, We will translate your ideas into Apply proven approaches to
that's how our clients described the perfect art pieces that design, prototyping, product
our voice-over service get a combine art with practicality, validation and offer UI design
talented actor to highlight your delivering what you really mean. services to create applications
videos and grip the attention. and websites that users enjoy
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