SOFT BENEFITS INTERNAL

STATUS
CLASSIC GOLD DIAMOND U S E O N LY
(1/2) LIMITLESS UPDATED
SILVER PLATINUM HIDDEN TIER NOT ADVERTISED TO THE PUBLIC NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS

ALL Customer Care

Online Check-in & Fast Check-out

Free internet access worldwide

Members’ rate: Up to 10% off (1)

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room (2)

Late check-out upon request subject to availability

AND
AND
AND

AND
AND
AND

AND
AND
AND

AND
AND
AND

AND
AND
AND
OR

OR

OR

OR

OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (3)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day. At participating hotels in Asia Pacific:
– with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
Complimentary – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant
breakfast

Rest of the world: complimentary breakfast on weekends (4)

Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each)

Personal Assistant with concierge services available 24/7

SPECIFIC
(1) Members get 2 to 10% off the price of their room simply (2) Except at hotels in France where the welcome drink is valid: (3) Applicable for resort hotels and at Thalassa
by booking via all.com or Accor brands sites. – for the cardholder only at Handwritten Collection, Novotel, Mercure, ibis, ibis Styles and greet Sea & Spa with a minimum length of stay of
Turndown
At Mama Shelter, members get between 0 to 10% off – for the cardholder and one registered guest staying in the member’s room at MGallery and Pullman 7 nights required.
service the price of their room. The guarantee is not available on certain
– for the cardholder and each registered guest staying in the member’s room at Raffles, Fairmont, Sofitel,
Discount valid year round on public rates offered at 25hours and Tribe dates. The list of blackout dates is published
participating hotels. on our website.
– for the cardholder and each registered guest at JO&JOE when the member is staying in a private room;
JO&JOE does not participate to this benefit. for the cardholder only when the member has booked a bed in a dormitory. (4) List of participating hotels available online.
At Adagio Premium, Adagio, Hipark by Adagio, Adagio Access and Mama Shelter, the welcome drink is a
bottle of water offered in the room.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT BENEFITS INTERNAL

STATUS
CLASSIC GOLD DIAMOND U S E O N LY
(2/2) LIMITLESS UPDATED
SILVER PLATINUM HIDDEN TIER NOT ADVERTISED TO THE PUBLIC NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS

ALL Customer Care

Online Check-in & Fast Check-out

Free internet access worldwide

Members’ rate: Up to 10% off (1)

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room (2)

Late check-out upon request subject to availability

AND
AND
AND

AND
AND
AND

AND
AND
AND

AND
AND
AND
OR

OR

OR

OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arriva

Guaranteed
room availability (3)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day. At participating hotels in Asia Pacific:
– with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
Complimentary
– with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant
breakfast

Rest of the world: complimentary breakfast on weekends (4)

Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each)

Personal Assistant with concierge services available 24/7

SPE C IFICS (1) Members get 2 to 10% off the price of their room simply by booking via all.com or Accor brands sites. At Mama Shelter, members get
between 0 to 10% off the price of their room. Discount valid year round on public rates offered at participating hotels.
Bed making service: provided in private rooms and private dormitories. JO&JOE does not participate to this benefit.
HOSPITALITY SERVICES
Shampoo: an individual bottle of shampoo is provided. Towels: towels are provided free of charge.
(2) Except at hotels in France where the welcome drink is valid:
– for the cardholder only at Handwritten Collection, Novotel, Mercure, ibis, ibis Styles and greet
LOCAL SPECIALTY DRINK Local drink is in addition to the welcome drink. It will be offered at reception. – for the cardholder and one registered guest staying in the member’s room at MGallery and Pullman
– for the cardholder and each registered guest staying in the member’s room at Raffles, Fairmont, Sofitel, 25hours and Tribe
Half a day city-tour with one of our local staff members who will show the member the town beauties – for the cardholder and each registered guest at JO&JOE when the member is staying in a private room; for the cardholder only
LOCAL EXPERIENCE and secrets OR a local experience with the Hotel General Manager. Benefit subject to availability of staff when the member has booked a bed in a dormitory.
member or GM. At Adagio Premium, Adagio, Hipark by Adagio, Adagio Access and Mama Shelter, the welcome drink is a bottle of water offered in
the room.
(3) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay of 7 nights required.
When a member is staying in a private room at JO&JOE, benefits are available for the member and all registered guests staying with him/her in the room.
The guarantee is not available on certain dates. The list of blackout dates is published on our website.
When the member has booked a bed in a dormitory, the benefits are available for the member only.
(4) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

Online Check-in & Fast Check-out

SILVER DIAMOND

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
– with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant DELANO SOUTH BEACH, U.S.A.
breakfast

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

Online Check-in & Fast Check-out

SILVER DIAMOND

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

SLS SOUTH MIAMI BEACH, U.S.A.

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

Online Check-in & Fast Check-out SILVER DIAMOND

Free internet access worldwide

GOLD LIMITLESS
HIDDEN TIER NOT ADVERTISED TO THE PUBLIC
Members’ rate: Up to 10% off (1)

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

Rest of the world: complimentary breakfast on weekends (3)

Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) SO/ AUCKLAND, NEW ZEALAND

Personal Assistant with concierge services available 24/7

(1) 
Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
SO/ SPECIFIC (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Turndown service on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

Online Check-in & Fast Check-out

SILVER DIAMOND

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant 21C CHICAGO, U.S.A.

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

SILVER DIAMOND
Online Check-in & Fast Check-out

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

MONDRIAN LONDON SHOREDITCH, U.K.

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

SILVER DIAMOND
Online Check-in & Fast Check-out

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

25HOURS HOTEL BIKINI BERLIN, GERMANY

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

SILVER DIAMOND
Online Check-in & Fast Check-out

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

HYDE HOTEL DUBAI, U.A.E.

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (2)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

Rest of the world: complimentary breakfast on weekends (3) (1) 

Members get 2 to 10% off the price of their room simply by booking
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each) (2) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required.
The guarantee is not available on certain dates. The list of blackout dates is published
Personal Assistant with concierge services available 24/7 on our website.
(3) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

SILVER DIAMOND
Online Check-in & Fast Check-out

Free internet access worldwide GOLD LIMITLESS

HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Members’ rate: Up to 10% off (1)

MAMA SHELTER LUXEMBOURG, LUXEMBOURG

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel)

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room (2)

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

up to 3 days before arrival

Guaranteed
room availability (3)
up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels.

Asia Pacific: complimentary breakfast every day.

At participating hotels in Asia Pacific:
Complimentary – with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
breakfast – with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant

(1) Members get between 0 to 10% off the price of their room simply by booking
Rest of the world: complimentary breakfast on weekends (4)
via all.com or Accor brands sites.
Discount valid year round on public rates offered at participating hotels.
(2) At Mama Shelter, the welcome drink is a bottle of water offered in the room.
Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each)
(3) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
of 7 nights required. The guarantee is not available on certain dates. The list of blackout
dates is published on our website.
Personal Assistant with concierge services available 24/7
(4) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml
 SOFT
INTERNAL
U S E O N LY
BENEFITS UPDATED
NOVEMBER 2023

CORE BENEFITS COMMON TO ALL BRANDS STATUS

CLASSIC PLATINUM
ALL Customer Care

Online Check-in & Fast Check-out SILVER DIAMOND

Free internet access worldwide
GOLD LIMITLESS
Members’ rate: Up to 10% off (1) HIDDEN TIER NOT ADVERTISED TO THE PUBLIC

Private sales - Advance Access to private sales on all.com

Complimentary health club & sport facilities access (if charged & existing at the hotel) JO&JOE HOSSEGOR, FRANCE

Pre-sales tickets for Accor Limitless Experiences, including Accor Arena (Paris)

Priority Welcome (Priority Check-in)

Welcome drink available for each registered guest in the member’s room (2)

Late check-out upon request subject to availability

AND
AND
AND
OR
Early check-in upon request subject to availability

Welcome amenity

Upgrade to the next room category (subject to availability at check-in), if not, to a better room in the category booked.
Upgrade excludes villas, one of a kind suites, specialty suites and presidential suites.

Guaranteed up to 3 days before arrival

room availability (3) up to 2 days before arrival

Access to Executive Lounge if existing at the hotel

Free Premium Wi-Fi if existing at the hotel

Suite Night Upgrade: benefit enabling members to stay in a “suite” at the price of a “room” at participating Luxury & Premium hotels

Asia Pacific: complimentary breakfast every day. At participating hotels in Asia Pacific:
– with an Executive Lounge, the member and guests in same room enjoy complimentary breakfast in the Lounge
Complimentary
– with no Executive Lounge, the member and guests in same room enjoy complimentary breakfast at the hotel’s restaurant
breakfast
Rest of the world: complimentary breakfast on weekends (4)

Dining & Spa Rewards worth 100€ (10 vouchers of 10€ each)

Personal Assistant with concierge services available 24/7

JO&JOE SPECIFICS

Bed making service: provided in private rooms and private dormitories.

HOSPITALITY SERVICES
Shampoo: an individual bottle of shampoo is provided. Towels: towels are provided free of charge.

LOCAL SPECIALTY DRINK Local drink is in addition to the welcome drink. It will be offered at reception.
(1) JO&JOE does not participate to this benefit.
Half a day city-tour with one of our local staff members who will show the member the town beauties and secrets OR a local (2) Except at JO&JOE in France where the welcome drink is valid for the cardholder only
LOCAL EXPERIENCE
experience with the Hotel General Manager. Benefit subject to availability of staff member or GM. when the member has booked a bed in a dormitory.
(3) Applicable for resort hotels and at Thalassa Sea & Spa with a minimum length of stay
When a member is staying in a private room at JO&JOE, benefits are available for the member and all registered guests staying with him/her in the room. of 7 nights required. The guarantee is not available on certain dates. The list of blackout
When the member has booked a bed in a dormitory, the benefits are available for the member only. dates is published on our website.
(4) List of participating hotels available online.

SOME HOTELS, ALTHOUGH BELONGING TO A PARTICIPATING BRAND DO NOT PARTICIPATE IN THE LOYALTY PROGRAMME. SEE THE HOTELS EXCEPTION LIST ON https://all.accor.com/loyal ty-program/user/hotels-exception/index.en.shtml