OP

TIM
IZI
NG

REVIEWS

MA
RK
ET GU
ING ES
SE
T
LL
ING
/B SOCIAL MEDIA
OO
KIN
AG G
GRE
GA
TIO OTA
ON
NP
LA
TF
LIN
OR
GUEST
MANAGEMENT E
M
1
CHANNEL
DIS MANAGER
TR SEARCH
IBU ENGINE
TIO
NT
OO
2017

GUEST
LS
WEB CMS

Hotel Distribution BOOKING

TOOLS

MEETING
BOOKING INT
METASEARCH
BUDGET

Technology
MANAGEMENT
TOOLS ER
NA REVENUE
LP MANAGEMENT

MEETINGS AND EVENTS

RFP AUTOMATION SYSTEM
TOOL MS

OWN
Updated for 2017, this chart maps out the hotel distribution technology SINGLE AND
WEBSITE

landscape to show how these various companies, technologies, and MULTY PROPERTY
PMS
applications fit together. It's organized into three channels: Online, Travel METASEARCH
BRAND.COM
Agents, and Meetings and Events. While the sections sometimes over-lap, GLOBAL
DISTRIBUTION
they all have specific technology solutions. In the center is the hotel. Each SYSTEMS HOTEL
ring moving outwards is a level of technology that builds on the last to
reach the guest, on the outer rim of the chart. CENTRAL
RESERVATION WEB
SYSTEM BOOKING
ENGINE
Did we miss something? Let us know at [email protected]
ONLINE
TOUR
OPERATOR

BENCHMAR-

3 TOUR
LEISURE
GLOBAL
KING AND
ANALYTICS
OPERATOR DISTRIBUTION
SYSTEMS

SWITCH ODD

WHOLESALER

TRAVEL TRAVEL
AGENCY MANAGEMENT
COMPANY

CORPORATE
SELF BOOKING
TOOLS

R S
TO
ERA
O P
U R
TO
N D
S A
C IE
E N
G
E LA
V
T RA
2