OpenText™ Archive Center

Release Notes
21.2

Product Released: 2021-04-29

Release Notes Revised: 2024-05-03

OpenText Archive Center 21.2 Release Notes 2

Contents

OpenText™ Archive Center ................................................................................................................. 2

Release Notes ....................................................................................................................................... 2

Contents ................................................................................................................................................ 3

1 Introduction .................................................................................................................................... 5
1.1 Release Notes revision history .................................................................................................. 5

2 About OpenText Archive Center ................................................................................................... 7

2.1 About OpenText Administration Client ....................................................................................... 7
2.2 OpenText Archive Center Application Layer scenarios ............................................................. 7
2.3 Services and components delivered with OpenText Archive Center ......................................... 7
2.4 Other components ..................................................................................................................... 8
2.5 New features in Archive Center 21.2 ......................................................................................... 8
2.6 Discontinued and deprecated features in Archive Center 21.2 ................................................. 8
2.6.1 Discontinued Operating systems .................................................................................. 8
2.6.2 Discontinued Databases............................................................................................... 9
2.6.3 Deprecated Features .................................................................................................... 9

3 Packaging and documentation ..................................................................................................... 9

3.1 Packaging and delivery information .......................................................................................... 9
3.2 Related documentation .............................................................................................................. 9

4 Supported environments and compatibility ................................................................................ 9

4.1 Supported operating systems and databases ........................................................................... 9
4.1.1 Database character encoding .................................................................................... 11
4.1.2 Oracle Database ......................................................................................................... 11
4.1.3 SAP HANA DB ............................................................................................................ 12
4.1.4 Support for SAP HANA HSR ...................................................................................... 12
4.1.5 Support for Microsoft SQL Server <Always On> ........................................................ 12
4.1.6 Runtime environment ................................................................................................. 13
4.1.7 Supported virtualization software ............................................................................... 13
4.2 Archive Center Application Layer ............................................................................................ 15
4.2.1 Supported browsers for OpenText Archive Center Application Layer ........................ 15
4.3 High availability deployments .................................................................................................. 15

OpenText Archive Center 21.2 Release Notes 3

 4.3.1 Active-active Cluster ................................................................................................... 16
4.4 Archive Cache Server .............................................................................................................. 16
4.5 Administration Client ................................................................................................................ 17
4.5.1 Prerequisites ............................................................................................................... 17
4.5.2 Supported systems ..................................................................................................... 17
4.6 Remote Standby Server .......................................................................................................... 17
4.7 OpenText Archive Center File Share Archiving ....................................................................... 17
4.8 Storage platforms .................................................................................................................... 17
4.9 Archive Server API .................................................................................................................. 17
4.10 Supported timestamp providers............................................................................................... 18
4.11 Microsoft SQL Server only: write jobs ..................................................................................... 18
4.12 Recommendations and restrictions ......................................................................................... 19
4.12.1 General hints .............................................................................................................. 19
4.12.2 Use of 3rd-party monitoring products ......................................................................... 20
4.12.3 Antivirus software ....................................................................................................... 21
4.12.4 Multi-tenancy .............................................................................................................. 21
4.12.5 Storage quotas ........................................................................................................... 21
4.12.6 ISO image size ........................................................................................................... 21
4.12.7 Maximum number of volumes .................................................................................... 21
4.12.8 DocID with ‘AFP’ in the ID string ................................................................................ 21
4.12.9 Migration via Document Import (dstools – volck) can lead to data loss ..................... 21
4.13 OpenText product compatibility ............................................................................................... 21
4.14 Language support .................................................................................................................... 22

5 Installation and upgrade notes ................................................................................................... 22

5.1 Installation notes ...................................................................................................................... 22

6 OpenText Archive Center hardware recommendation ............................................................. 22

7 Fixed issues .................................................................................................................................. 23

8 Known issues ............................................................................................................................... 23

8.1 Archive Server ......................................................................................................................... 23
8.2 OpenText Archive Center Application Layer and CMIS API .................................................... 27
8.3 Archive Cache Server .............................................................................................................. 28
8.4 Administration Client ................................................................................................................ 28

9 Contact information ..................................................................................................................... 30

OpenText Archive Center 21.2 Release Notes 4

1 Introduction
These Release Notes provide an overview of Archive Center 21.2, including new features, delivery
information, and supported platforms. OpenText recommends that you read these Release Notes in
conjunction with the documentation included with the software package. If any conflicts exist, the
Release Notes supersede the other documentation.
Important
OpenText recommends that you check OpenText My Support
(https://support.opentext.com) for release notes updates, any patches or
documentation updates that may have been posted after the initial
release of this product.

1.1 Release Notes revision history

Revision date Sections revised Description of revisions

2021-04-29 First release. All new content.

2021-06-09 2.3 Added OTDS as a prerequisite

2021-07-26 2.5.3 Added deprecated section for VMIG

4.1 Added supported power version for IBM AIX
5.1 Added notes for deinstallation limitations
Added notes for Java and tomcat version usage
recommendations

2021-08-04 4.1.5 Updated supported version of MS SQL with

Always on

2021-11-22 4.3.1 Elasticsearch is not supported

2022-02-01 4.1 Support for AWS RDS (PostgreSQL 11 & 12)

2022-04-20 4.2 Restriction on using gzip request content

encoding with ILM added

2022-03-06 4.1 Added minor version support for OS

Added installation using System center

Added link for compatibility matrix

2022-06-15 2.3 Corrected Formatting

4.1.6 Added JDK version supported for AIX

2022-07-29 2.3 Support for current OTDS versions added

OpenText Archive Center 21.2 Release Notes 5

 Revision date Sections revised Description of revisions

2022-07-29 4.5.1 Support for Microsoft .NET Framework 4.6.2 or

later, up to 4.8

2022-08-03 8.1 Added Known issue AS-23023

2024-02-07 8.1 Added known issue AS-20615

2024-05-03 4.2 Added ISO pool type for collections is not

supported.

4.3 Updated high availability deployments require

certification by OpenText Professional Services

OpenText Archive Center 21.2 Release Notes 6

2 About OpenText Archive Center
OpenText Archive Center is a scalable and integrated service for archiving all your enterprise content.
This content is archived on a secure document repository, giving you the guarantee that all
documents are safely stored for years, yet still instantly available when needed.

Starting with version 16 there is only one delivery for OpenText Archive Center and Archive Server.
OpenText Archive Center consists of the known Archive Server plus the OpenText Archive Center
application layer.

Note: Customers using OpenText product bundles including the Archive Server can use the Archive
Server functionality provided by OpenText Archive Center assuming the scenario is licensed. Solution
Registry Agent for use is available as separate download from OpenText My Support.

2.1 About OpenText Administration Client

Administration Client is the central tool for system-oriented administration and configuration for many
Open Text products. The nodes visible in the Microsoft Management Console (MMC) depend on the
installed servers to be administered. OpenText Archive Center is a snap-in for Microsoft Management
Console (MMC) and thus provides a unified approach to all administrative and configuration tasks.

2.2 OpenText Archive Center Application Layer scenarios

CMIS Interface Allows to store metadata alongside content

File Share Archiving Provides archiving of CIFS file shares

Note: A separate license is required for usage of CMIS Interface, File Share Archiving and Archive
Center Web Application.

2.3 Services and components delivered with OpenText Archive

Center
Business Administration Web application to manage archive scenarios

Access Web application to search and export CMIS documents

My Archive Web application for personal access to archived objects

OpenText Archive Center 21.2 Release Notes 7

2.4 Other components
Administration Client MMC-based administration interface for infrastructure (for example,
storages, volumes, pools),
also available as independent download from OpenText My Support

Archive Cache Server Lightweight client installation for ArchiveLink scenarios,

also available as independent download from OpenText My Support

Archive Monitoring Server Monitoring for OpenText Archive Center and Document Pipeline
deployments

Directory Services Manages user and group identity information for OpenText
components
also available as independent download from OpenText My Support.
Note: OTDS is a prerequisite to install Archive Center. OTDS 22.2 is
tested with Archive Center 22.3

Document Pipelines Base-, Info-, CMIS-, File Archiving pipeline

Document Pipelines for use with other products are also available as
independent download from OpenText My Support

2.5 New features in Archive Center 21.2

OpenText Archive Center 21.2 includes the following new features.

• SAP ILM Certification

• Support for Oracle Linux 8
• Support for SLES 15
• Support for MS SQL 2019 including Always On
• Support for SAP HANA 2.0 SPS05
• Support for PostgreSQL 12
• Support for AWS RDS(PostgreSQL 11 &12)
Note: For SAP ILM, Archive Center (including application layer) is required. For other restrictions with
ILM please refer to section 4.2 of the Release Notes.

2.6 Discontinued and deprecated features in Archive Center

21.2
2.6.1 Discontinued Operating systems
• Oracle Linux 6
• RHEL 6
• RHEL 7

OpenText Archive Center 21.2 Release Notes 8

 • Windows Server 2012 R2

2.6.2 Discontinued Databases

• SAP HANA 1.0 SPS 12
• SAP HANA 2.0 SPS 03
• Oracle 11
• Oracle 12c Release 1
• PostgreSQL 9.x

2.6.3 Deprecated Features

Next release version will be the last release to support volume migration using VMIG.
Shadow pool is recommended for better performance instead of VMIG

3 Packaging and documentation

Downloads and documentation for OpenText Archive Center are available on OpenText My Support
(https://support.opentext.com).

Note
Documentation that is installed with the product or packaged with the
product download is current at the time of release. Documentation
updates made after a release are available for download on OpenText
My Support (https://support.opentext.com).

3.1 Packaging and delivery information

The software is posted in the download area of OpenText My Support:
https://knowledge.opentext.com/knowledge/cs.dll/Open/78398959

3.2 Related documentation

The following list contains product information about OpenText Archive Center as well as documents
that contain information about supporting or related products:
https://knowledge.opentext.com/knowledge/cs.dll/Open/78407055

You can find additional technical hints in the Knowledge Base at

https://knowledge.opentext.com/knowledge/cs.dll/kcs/kb.

4 Supported environments and compatibility

This section provides details on supported platforms and version information.

4.1 Supported operating systems and databases

The following sections provide a reference to the supported hardware and software components
required to use OpenText Archive Center 21.2.

OpenText Archive Center 21.2 Release Notes 9

Only the products and versions specified in the Release Notes are supported. Other versions have
not been tested and are therefore not officially supported for this version. The Release Notes contain
the definitive list of supported versions. Any other versions mentioned in the product documentation
are superseded by the versions specified in the Release Notes.

If no service pack, maintenance level, patch level or similar is explicitly mentioned for a specific
software version, OpenText supports all deliverables for this version that are released by the
manufacturer, unless explicitly stated otherwise. If details of a specific service pack, patch and
maintenance level etc. is given, then this one and all subsequent ones are supported.

Archive Center Database System

Operating Processor1 Oracle234 Microsoft Microsoft Postgre SAP

System SQL Azure SQL HANA DB
Server2 SQL5

Microsoft x86-64 19c 2017 ✔ - -

Windows
2019
Server 2019

Microsoft x86-64 12c Release 2 2016 ✔ – –

Windows 19c 2017
Server 2016

11
RedHat RHEL x86-64 19c - - 12 2.0 SPS 04
8.x (8.3)6 Google Cloud 2.0 SPS 05
SQL
( PostGreSQL
11, 12)
AWS RDS
(PostgreSQL
11, 12)
-
Oracle Linux x86-64 12c Release 2 - - 11
7.x6 19c 12

Oracle Linux 8.x x86-64 12c Release 2 - - 11 -

(8.3)6 19c 12

1 Instruction set
2 Supported editions: Standard and Enterprise Edition; 64-bit all
3 Oracle 19c: Version 19.3.0 or later (19.x) is supported
4 Oracle 12c Release 2: Bundle Patch 12.2.0.1.190416 or later
5 Only SQL databases and SQL virtual machines are supported
6 All minor versions of an OS major version are supported, the minor version in bracket was tested

OpenText Archive Center 21.2 Release Notes 10

 Novell Suse x86-64 12c Release 2 – – – 2.0 SPS 04
Linux
19c 2.0 SPS05
SLES 12

Novell Suse x86-64 12c Release 2 - - - 2.0 SPS 04

Linux
19c 2.0 SPS 05
SLES 15 (SP2)

12c Release 2 -
IBM AIX 7.1 Power 8 - - -
19c

• English version of the operating system is supported only.

• Database system can be installed locally or remote.

• Operating system for database installed on a remote system is not relevant for OpenText Archive
Center.

• "7100-04-01-1543" should be the minimum OS level patching required on AIX to make AC 21.2
doc tools work properly

• System center Supports only installation of AC, not upgrade

• latest compatibility matrix for AC can be found in :

https://knowledge.opentext.com/knowledge/llisapi.dll/Properties/1040043376_722

• AC 21.2 is the last release for AIX

4.1.1 Database character encoding

Oracle: Database character set must be AL32UTF8.
PostgreSQL: Database encoding must be UTF-8.
For more information, see the Installation Guides.

4.1.2 Oracle Database

• Contact Professional Services if you want to use:
o Oracle Real Application Cluster (RAC) 12c Release 2 and 19c
o Oracle Data Guard cluster database
• Contact Customer Support if you want to use Oracle roles.
• Archive Center support for Oracle includes client 12c and Server 12c Release 2 and 19c
(Oracle Release 19.0.0.0.0 – Production Version 19.3.0.0.0). OpenText recommends is to use
the same Oracle versions on server and client side.
• Archive Center requires the database to use the default session collation. Enabling data-
bound collations is not supported (see
https://docs.oracle.com/en/database/oracle/oracle-database/12.2/nlspg/linguistic-sorting-
and-matching.html#GUID-7E70C5D5-82E1-4BA6-8DF8-01E365B202C2).

OpenText Archive Center 21.2 Release Notes 11

4.1.3 SAP HANA DB
SAP HANA DB requires additional tuning steps when Single Instance Archiving (SIA) is in use. For
tuning instructions, see Knowledge Base article
https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB5752341.

Notes
If Open JDK 11 is being used to install Archive Center 21.2 then
JAVA_HOME path needs to be set in System Environment
Variable

SAP Recommends that The SAP HANA database must run on a

dedicated host without any OpenText software installed

SAP HANA 2.0 system can now be installed in multiple-container

mode, which means it can contain multitenant database
containers (MDC)

4.1.4 Support for SAP HANA HSR

Note: OpenText Archive Center does not support the automatic failover.

Instead, you can start using the HSR feature by configuring the database connection and doing a
manual switch.

• Connect OpenText Archive Center directly to the primary database.

• In case of a failure of the primary database, reconfigure the OpenText Archive Center connection
to the secondary database.

As it is a synchronized copy, the secondary database has the same status as the primary (before
failure).

4.1.5 Support for Microsoft SQL Server <Always On>

OpenText Archive Center supports the automatic failover.

Opentext Archive Center Supports the following variant(s) of Always On for MS SQL 2019

• AlwaysOn Availability Group (AG) in the sync flavor

OpenText Archive Center 21.2 Release Notes 12

4.1.6 Runtime environment

Application Server: Apache Tomcat 9.0.x (64 bit)

Apache Tomcat 8.5.x (64 bit)

Note
Use of OpenJDK 11 requires Apache Tomcat 8.5.23 or later
versions

Java environment: OpenJDK 11 JDK (64-bit)

Oracle JDK 11 JDK (64-bit)

Notes
If Open JDK 11 is being used to install Archive Center 21.2 then
JAVA_HOME path needs to be set in System Environment
Variable.

Download location for supported OpenJDK (Adopt OpenJDK

HotSpot JVM variant) is:
https://adoptopenjdk.net/releases.html?variant=openjdk11&ga=ga

If other distributions are used, then it needs to be confirmed that

these distributions are identical to the above distribution
Archived versions of OpenJDK (Adopt OpenJDK HotSpot JVM
variant) can be downloaded from:
https://adoptopenjdk.net/archive.html?variant=openjdk11&ga=ga
Windows: Microsoft Visual C++ Redistributable for Visual Studio 2017 is installed.

Note
Download Location: https://support.microsoft.com/en-us/topic/the-
latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-
95f26a218cc0

AIX IBM JDK 80 SR3 FP12 or later

4.1.7 Supported virtualization software

OpenText products are supported for use with certain combinations and releases of server operating
systems, database systems, application servers, web servers, directory services, SSO, etc. as listed
in respective release notes. The supported combination of 3rd-party software may be installed on
physical or virtual hosts. Customers that choose to use a virtual environment are encouraged to select
a virtualization platform intended for production systems and known to be fully supported by the 3rd-
party software vendors. Virtualization can be used on-premise as well as in cloud environments.
Microsoft Azure, Amazon AWS and Google Cloud Platform (GCP) are supported public cloud
platforms. Product release notes might contain additional information such as the support of cloud
platform specific services or guidelines on how to use our software on respective cloud platform.

OpenText Archive Center 21.2 Release Notes 13

Note that OpenText products are resource intensive solutions and will require at least the same
amount of resources in a virtual environment as it would in a physical environment. Therefore,
additional resource scaling may be required to maintain the same level of performance in a virtual
environment as observed in physical environments. Static or committed resources within a virtual
environment are typically needed for performance sensitive scenarios. If a large volume of data is
being transferred, e.g., very large file upload, the customer should make sure network bandwidth and
latency SLAs are in consideration prior to production level deployments. Additionally, use of specific
cloud storage technology should be cross-referenced with individual product release notes.

As OpenText may not be fully aware of all aspect of public cloud administration needs, customers are
expected to provide specific public cloud expertise to navigate such administration and configuration
responsibilities. If an issue is encountered relating to the normal operation of an OpenText product
whilst running within a virtualized environment, OpenText Customer Support is only obligated to
attempt to reproduce the issue on the same base operating system. If the issue cannot be reproduced
on the same base operating system, OpenText Customer Support will request that the issue be
referred to the vendor of the virtualization software for further investigation.

For questions about installation, sizing, storage, backup, monitoring, integration into the on-premises
network, contact OpenText Professional Services.

4.1.7.1 Microsoft Azure

The Microsoft Azure cloud platform offers Microsoft Azure Virtual Machine services that offer an
Infrastructure as a Service (IaaS) platform. OpenText Archive Center supports Azure Virtual Machines
(IaaS) as well as Microsoft Kubernetes Services (AKS) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.

4.1.7.2 Amazon Web Services (AWS)

The Amazon Web Services cloud platform offers Virtual Machine services that offer an Infrastructure
as a Service (IaaS) platform. OpenText Archive Center supports Amazon’s Virtual Machines (which
includes support for the Amazon hypervisor, AWS Nitro) as well as the Amazon Elastic Kubernetes
Service (EKS) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.

4.1.7.3 Google Cloud Platform (GCP)

The Google Cloud Platform offers Virtual Machine services that offer an Infrastructure as a Service
(IaaS) platform. OpenText Archive Center supports GCP’s Virtual Machines as well as the Google
Kubernetes Engine (GKE) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.

OpenText Archive Center 21.2 Release Notes 14

4.2 Archive Center Application Layer
OpenText Archive Center Application Layer (including ILM) is not released for use with:

• SAP HANA DB

• Archive Cache Server

• Remote Standby Server and Known Server

• ISO pool type for collections

Note
gzip request content encoding (http setting: compression) is not supported with ILM

4.2.1 Supported browsers for OpenText Archive Center Application Layer

To use Archive Center Web Applications, the following desktop web browsers are supported:

• Chrome

• Firefox

• Microsoft Internet Explorer IE 11

• Safari

• Microsoft Edge

4.3 High availability deployments

High availability deployments require certification by OpenText Professional Services to be supported
by OpenText Product Support. This exercise includes but is not limited to, sizing, performance tuning,
optimizing configurations and deployment of 3rd party components (like load balancers). Contact
OpenText Professional Services at [email protected] to certify Archive Center cluster.

To achieve high availability with OpenText Archive Center (including Application Layer), there are
several options possible: Virtualization, for example VMware HA (high availability), active-passive
cluster or active-active cluster. Contact OpenText Professional Services to find the optimal approach
for your requirements.

Note: Running a Remote Standby Server on an active-passive or active-active cluster is not

supported.

Note: TLS v1.3 is not supported in cluster environment.

Note: volck -X is not supported on a cluster environment.

OpenText Archive Center 21.2 Release Notes 15

4.3.1 Active-active Cluster
If OpenText Archive Center runs as an active-active cluster, there are some topics that are particularly
important or different compared to a single node installation.

• All nodes must run on the same operating system (OS) and OS major version
• A cluster must not be deployed in a WAN. Cluster requires low network latency

• IBM AIX is not supported as platform

• HDSK pool and SAN storage as storage platform, except for disk buffers, are not supported
• Container storage (ISO) is not supported

• Timestamps are not supported

• Remote standby scenario is not supported

• Archive Cache Server write-back mode is not supported

• Attribute migration Job must be finished before cluster activation

• Volume migration is not supported

• Elasticsearch is not supported

• Contact OpenText Professional Service for support of:

• Running Document Pipelines on a cluster node

• OpenText Archive Center File Share

• CMIS Document Pipeline

• AFP feature

Note
Care has to be taken when using an active-active cluster and virtualization
technologies. Virtualization features can influence the timing behavior.
Any influence that results in a delay of the network communication must
be avoided on an Archive Center node while it is actively used in a cluster.

For more information about active-active cluster related topics, see the Cluster Installation Guide. The
marker Cluster topic is used in the Administration Guide to indicate deviations of an active-active
cluster installation.

4.4 Archive Cache Server

Archive Cache Server supports the same operating systems as OpenText Archive Center. Archive
Cache Server does not include the Archive Center Application Layer.

Microsoft Windows only:

Subfolders below Archive Server Cache paths must not be used as cache path.

OpenText Archive Center 21.2 Release Notes 16

4.5 Administration Client
4.5.1 Prerequisites
• Microsoft Management Console 3.0

• Microsoft .NET Framework 4.6.2 or later, up to 4.8

Only the MMC mode “User mode – limited access, single window” is supported. This mode is pre-
selected by the installation.

4.5.2 Supported systems

Administration Client supports the same operating systems as OpenText Archive Center.
Administration Client does not include the Archive Center Application Layer.

4.6 Remote Standby Server

Remote Standby Server and original server must use the same OpenText Archive Center version and
patch level.

Note: Remote Standby scenarios are not supported for archives that are used within Enterprise
Library Services, that is archives that are used to host records and are referenced within Content
Server.

4.7 OpenText Archive Center File Share Archiving

File Share Archiving is only released for Microsoft Windows environment.

Note: OpenText Archive Center only evaluates «allow» ACLs (access control lists) on the file share,
«deny» permissions are ignored.
This means: «allow» permission for everyone, and «deny» permission for a dedicated user is not
supported.

To support the configuration mentioned above, configure the «allow» permission for every single user
explicitly.

4.8 Storage platforms

For supported storage systems, see the OpenText Archive Center 21.2 Storage Platforms Release
Notes. Use of storage systems can require consulting by OpenText Professional Services or hardware
vendors.

4.9 Archive Server API

Archive Server API (ArchiveLink) version 21.2 is compatible with Archive Center 21.2.
In IPv6 environments, the following environment variable must be set for a client
application using the API: DSH_USE_IPV6=yes

OpenText Archive Center 21.2 Release Notes 17

 Caution

The migrate call must not be used, if the source and the target pool share the same disk
buffer. (Ref: AS-17377)

4.10 Supported timestamp providers

Supported standard: RFC 3161/IETF Time-Stamp Protocol

Hash algorithms supported by OpenText Archive Center: RIPEMD-160, SHA-256, SHA-512. You can
only use hash algorithms that are also supported by the timestamp provider.

Timestamp provider Address Timestamps via

Internet for ArchiSig

exceet http://www.exceet-secure- x
solutions.de/en/

Quovadis http://www.quovadisglobal.ch/ x

Keyon true-Sign https://keyon.ch/ –

Notes:

• exceet, Quovadis time stamp server are for use with Archisig only.
• exceet time stamp server is not released for use on IBM AIX.
• TS_HASHALG2 must be empty for exceet time stamp server.
• exceet time stamp server cannot be monitored through Monitor Server.
• In regards to internal used Timestamp certificates please check the KB article
https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB15227934

4.11 Microsoft SQL Server only: write jobs

Writing a document or component into the disk buffer creates an entry in the table ds_job. Each entry
has a unique sequence, called job number (jobno). The maximum job number is 2 31-1. When the
maximum is reached, archiving is no longer possible.

The current configuration of the Microsoft SQL Server does not allow to recycle job numbers.

To check your current job number in use, run the following SQL statement:

SELECT ROUND(CAST(((2147483647 - max(jobno)) * 100.0 / 2147483647) AS FLOAT), 4)

AS PercentageFree, (2147483647 - max(jobno)) as IdsFree from ds_job;

OpenText Archive Center 21.2 Release Notes 18

If PercentageFree is less than 10 percent, contact OpenText Customer Support, and they will assist
you to reorganize the job numbers.

4.12 Recommendations and restrictions

4.12.1 General hints
4.12.1.1 OpenText Archive Center host name

See Knowledge Base article “Renaming an Archive Server host” at

https://knowledge.opentext.com/go/KB5982903.

4.12.1.2 Time settings

All computers (servers, clients and storage systems) must use a central time server. Times returned
by OpenText Archive Center are in UTC (coordinated universal time).

4.12.1.3 IPv6 support

IPv6 addresses in place of host names are not supported. It must be ensured that host names are
resolved to IPv6 addresses.

4.12.1.4 Component name

The component name is treated as binary data. The length is limited to 255 characters (170
characters for Oracle or SAP Hana DB). Unicode characters are supported.

Some characters are not permitted as part of component names for documents in OpenText Archive
Center. For more information, see the Knowledge Base entry “Forbidden characters for filenames” at
https://knowledge.opentext.com/go/62988621. Trailing blanks are not allowed for component names.

4.12.1.5 Volume migration

• Remote Volume Migration is no longer supported.

• Volume migration is not supported with SAP HANA DB and PostgreSQL.

4.12.1.6 Retention

Event-based retention is not supported for:

• ArchiveLink scenarios

• ECMPush
• AFP files

OpenText Archive Center 21.2 Release Notes 19

The maximum supported retention is 9999-12-31.

4.12.1.7 OpenText Archive Center configuration parameters

Adding new configuration variables in the Administration Client under OpenText Archive Center >
Configuration is not supported.

4.12.1.8 ArchiSig

The dsReHashTree tool is not supported.

4.12.1.9 Command line tools

Command line tools require loading the Archive Server environment first.

Under UNIX/Linux, run <OT install AS>/bin/profile.

Under Windows, open a command line window, and then run <OT install AS>\bin\profile.bat.

4.12.1.10 CMIS datetime properties

You can specify datetime properties with custom date formats in the CMIS pipeline.

Refer to the API reference installed at

“<CMIS Pipeline Install directory>\support\dtaccmis-schema.jar",
For example: “C:\Program Files\OpenText\Document Pipeline CMIS 16.2.0\support\dtaccmis-
schema.jar”

Note: Unix-like timestamps as datetime format are no longer supported.

4.12.2 Use of 3rd-party monitoring products

This paragraph addresses support provided by OpenText for its OpenText Archive Center software
running with 3rd-party monitoring products.

Monitoring tools are expected to be transparent for the OpenText Archive Center software. For
customers who have a support agreement, OpenText will use reasonable efforts to investigate
potential issues with OpenText software running with 3rd party monitoring tools. As part of that
investigation, OpenText may require that the issue be reproduced independently from the monitoring
products. Where issues are confirmed to be unrelated to the monitoring software, OpenText will
support its software in a manner that is consistent with support provided when that software is not
running in such an environment.

OpenText Archive Center 21.2 Release Notes 20

4.12.3 Antivirus software
To archive virus-free documents, you must protect the documents from viruses before archiving.
OpenText Archive Center does not perform any checks for viruses. To ensure error-free work of
OpenText Archive Center, locations where documents are stored temporarily – like disk buffer
partitions, cache partitions, and Document Pipeline directories – must not be scanned by any antivirus
software while OpenText Archive Center is using them.

Also, at no time antivirus software must kill any of the processes belonging to a running archive server
(see “spawncmd status”). If this happens, contact your antivirus software vendor to get updated virus
signature files so the OpenText processes are not terminated by the antivirus software.

4.12.4 Multi-tenancy
Multi-tenant deployment on premises is not supported.

4.12.5 Storage quotas

Quotas imposed by the operating system on storage platforms are not supported.

This does not apply to quotas imposed by the storage system itself. Storage systems with quotas
must behave like a normal disk partition.

4.12.6 ISO image size

Recommended size for ISO images is 4 GB. Maximum supported size for ISO images is 10 GB.

4.12.7 Maximum number of volumes

Maximum number of volumes supported by STORM: 65’000.

Maximum number of volumes per single file device type (VI): 256

4.12.8 DocID with ‘AFP’ in the ID string

DocId with ‘AFP’ in the ID string is not allowed outside of the AFP scenario. The issue is detailed in
AS-20615 in Known issues section.

4.12.9 Migration via Document Import (dstools – volck) can lead to data loss
In the past, Archive Center migrations to new versions or new environments have been performed via
document import (dstools- volck) from storage systems. Migration via Document Import is no longer
supported as this method can lead to data loss. For more information, see the
https://support.opentext.com/kb?id=kb_article_view&sysparm_article=KB0811105.

4.13 OpenText product compatibility

This section provides details about which versions of other OpenText products are compatible with
this release of OpenText Archive Center 21.2.

OpenText Archive Center 21.2 Release Notes 21

 Note
For the latest compatibility information for OpenText products, refer to the
Compatibility Matrix (https://knowledge.opentext.com/go/matrix) on
OpenText My Support.

4.14 Language support

OpenText Archive Center is currently localized in the following languages. Future releases may add
additional languages.

Component Languages

EN DE JA FR IT ZH ES RU

Archive Center 21.2 B

UI = user interface only

B = both user interface and online help

5 Installation and upgrade notes

This section provides additional installation and upgrade information, including related or third-party
product information and any required critical patches.

5.1 Installation notes

Before you install OpenText Archive Center, review these additional installation notes and verify
related product or third-party product requirements.

The installation guides are available in OpenText My Support.

Note
Deinstallation of older Archive Center components is not supported post
upgrade to AC 21.2.

Tomcat and Java versions of all products, including OT and third party
products, used with Archive Center should conform to the versions
recommended in section 4.1.6

6 OpenText Archive Center hardware recommendation

Minimal hardware requirements for installations of OpenText Archive Center in production
environments using a local database:

OpenText Archive Center 21.2 Release Notes 22

 OpenText Archive Center host 64-bit hardware.

Memory Minimum 8 GB; recommended 16 GB

CPUs At least 4 cores

Important for Single Instance Archiving, compression, encryption,

creation of ISO images: Provide more CPU power/memory.

Min. hard disk requirement 1 TB

Several multiple partitions
All disks must be mirrored, for example, Raid1, Raid5

Typically, AC performance depends on disk I/O. Hence, a fast

disk I/O system is mandatory for high volume archiving.

Network Minimum 1 GB Ethernet

If 100 kB documents must be ingested within 10 hours onto a NAS/CAS storage system, the
environment recommended above can be able to ingest 1 million documents per day (10 hours). Note
that the numbers can vary depending on document types, compression rates, encryption, or other
parameters.

7 Fixed issues
This section provides information about past issues that have been fixed in this release.

Issue number Issue description

AS-18703 Wrong log parameters documented in GS *.setup files of archive center 16.2.2

AS-19314 BUG - issue with Oracle 19c FailOver after Archive Center 16.2.3 update

AS-19553 Archive Server 20.2:[unixODBC][Driver Manager]Can't open lib '/usr/pgsql-

11/lib/psqlodbc.so' : file not found [SQLState 01000]

8 Known issues
The following known issues exist in this release.

8.1 Archive Server

Comp Issue Description

AC 1781 AutoDelete does not delete CMIS folder for AFP documents.

OpenText Archive Center 21.2 Release Notes 23

 AC 1704 Archive Center 16.2 and OTDS 16.2.2: create license stub not possible.

AC 1112 SAP HANA DB: execution of DSSchema.sql fails.

AC 1044 Export/Import using SAP HANA DB Studio not supported.

AC 982 Cluster node names must not exceed 15 characters.

AC 936 Number of threads for dsHdskRM must be set to one (=1).

AC 704 Archiving for Content Sever and Volume Migration cannot use Write-Thru
Pools as target.

AS 17377 The migrate call must not be used, if the source and the target pool share the
same disk buffer.

AS 17333 AutoDelete job does not work for single instance archiving (SIA).

AS 17267 Cluster: Changes to known archives are not propagated

(SYS_REFRESH_ARCHIVE does not work on cluster). Updating can be done
by removing and re-adding known host to the cluster.

AS 16314 Remote standby not supported for collections with retention option “Propagate
to storage”=Off.

AS 16307 Document option to allow changes by privileged users is not set by dsTools
import.

AS 15981 Cluster: Copy/Move to different pool is not released using Archive Link migrate
call.

AS 15923 Big component (BIGSIZE configured) cannot be timestamped.

AS 15895 Client-side timestamps are not supported for big components.

AS 15761 Cluster: Import and export of buffer volumes is not supported for Cluster
deployments.

AS 15759 Import and export of buffer volumes is not supported for Cluster deployments.

AS 15601 Cluster: If a new notification is created in MMC on a dedicated cluster node

then the notifSrvr process must be restarted on each node to activate the
notification.

AS 15595 Calling dshdsk with a missing volume will result in success. Nevertheless,
errors are logged.

AS 15392 Write Jobs used for Generalized Storage cannot be stopped.

OpenText Archive Center 21.2 Release Notes 24

 AS 15366 Solution registry agent cannot be used for Archive Center using PostgreSQL
database.

AS 14546 Job SYS_MIGRATE_ATTRIBUTES will fail if there are documents with no

Archive Id.

AS 14465 Import and export of buffer volumes is not supported for Cluster deployments.

AS 15573 dsLateSig is not supported for Cluster deployments.

AS 13881 If encryption on the fly is set then compression on the fly must be set (if the
documents should be compressed as well).

AS 10246 Timestamp verification for decomposed emails is not possible.

AS 7814 After deleting a shadow pool, the application server must be restarted.

AS 7684 Delayed archiving should not be used for Archives with shadow pool.

AC 916 dsResign is not supported.

AC 2988 Cluster: Utility "Reassign work of Node" is non functional.

AC 2350 Installation fails if Tomcat Run As user has notation

[email protected] and the "domain" part does not match the
"domain" of notation domain\username in ActiveDirectory.

AC 2313 In Access Interface if date is not set it is displayed as 1.1.1970.

AS 17678 dsTools and volck are able to import more data as expected if EMC Buckets
have the same PEA File. Create for each needed volume a separate Bucket
and also dedicated PEA File to solve this issue.

AS 17669 dsPurgeVol does not delete ISOs from EMC ECS even that the output is OK,
but in the log there is the error "Wrong parameter detected" mentioned. The
ISO needs to be deleted manually afterwards.

AS 18209 verifyAts.exe wrongly parsing expiry dates for Exceet RSASSA-PSS

certificates and displays them not correct.

AC 3869 Node recovery util cannot be used.

AS 18054 dsGs hangs when copying docs to different volume on same storage with 5
threads for S3/HCP/Azure. To avoid the issue make sure than number of
threads for dsGs is smaller than number of sessions.

AS 18235 Enterprise Library/CMIS/ILM records not reliably recognized in cluster.

OpenText Archive Center 21.2 Release Notes 25

 AC 3617 If a component is imported by dsTools in quick mode (option -q) the first
attempt to retrieve such component fails with error.

AS 17463 Move of document by migrate to different archive or storage tier ignored if still
in diskbuffer.

AS 17377 Move of document by migrate to different storage tier ignored if both pools
share same diskbuffer.

AS 17312 With the new ability to use an S3 connection for multiple volumes, it's possible
to also create a volume referencing the actual base directory. While this
operation succeeds, the volume's root directory then includes the root directory
of any volume using the same connection with a top-level folder. This leads to
errors.

AC 3041 Cluster: utility "Reassign work to other node" can break the remaining node if
archisig is used.

AC 3737 Export-to-Cloud: cannot handle a file called toc file in keystore.

AS 18256 Dinfo - different results on Windows and Unix for retention dates beyond year
3000.

AS 18876 Patch FAR-1620-002 removes system variable ECM_DP_FSA_JAVA_HOME

AS 18998 iso9660.log and backup_proto log files are written in <tomcat> directory not into
ECM_LOG_DIR

AS 19550 dsHdskRm.log grows unlimited

AS 19587 timeouts during write-job (dscd) on AIX (bug)

AS 19707 AS 16.2 not able to update component when version is > 1000

AS 20222 OTCS Ticket 4656699 - document pipelines fail to send to Notification Server
through SSL

AS 23023 Free storage calculation for AWS S3/Nutanix S3: Volume size limit for Archive
Server is 8 TB

AS 20615 DocId with ‘AFP’ in the ID string is not allowed outside of the AFP scenario.
The docId with ‘AFP’ in the ID string looks like an AFP docId, which is
applicable just to correct AFP documents i.e., MDF (multi-document files), but
fails for usual documents.

OpenText Archive Center 21.2 Release Notes 26

8.2 OpenText Archive Center Application Layer and CMIS API
Ensure that the OTDS user partition in OTDS, where the user comes from, belongs to the
corresponding resource in OTDS.

Comp Issue Description

AC 4230 CMIS: Upload of files that are larger than 2 GiB is not supported if the
content length is not set.

AC 1158 Web applications Access and MyArchive: export fails if documents with the
same filename exist.

Work-around: Export in EDRM format.

AC 1044 Export/Import using SAP HANA DB Studio not supported.

AC 704 Archiving for Content Sever and Volume Migration cannot use Write-Thru
Pools as target.

AS 17387 CMIS: Selecting of a specific version including the latest version is not
supported

AC 667 ECMPush cannot be used for documents within CMIS directories with
starting blank.

AC 664 Documents ingested via the file share data source cannot be propagated to
Content Server.

AC 3043 CMIS Date filters are not working in case of internal field mappings of type
date/datetime.

AC 2227 AFP business document not processed in Pipeline due to

SAXParseException. Problem is a property value contains the Unicode 0x0
character. This is not allowed in XML.

AC 1266 In order to activate a full-blown SSL scenario for far variable

FSA.CMIS_HOST must be set to the fully qualified hostname (as localhost is
no longer permitted for SSL).

The xpwd feature used for authentication of CMIS request on proxy does not
work if call is not submitted by localhost.

AS 16607 Date time search not supported for CMIS custom types.

AS 16503 / must not be used in cmis:name.

AS 15969 MS SQL: Tagging is not possible with double byte characters in tag name.

OpenText Archive Center 21.2 Release Notes 27

 AS 15868 CMIS API: IN_TREE query not supported.

AS 17387 If the latest version of a document is deleted, the document is still query-able
when doing a "Search all versions" but not when doing a "Search only recent
versions".

Workaround: After deleting the latest version of a document, editing the

properties of the document in CMIS without doing any modifications (only
triggering a re-extract of the document of the indexer) the document is query-
able as "Latest Version" again.

Note: Deleting a specific version or the latest version is only possible using a
dedicated client (CMIS Workbench or any other custom written client,
accessing the CMIS Api).

AS 20261 AC 20.2 - Internal Error when exporting/downloading bulk documents more than
1000 documents from CMIS UI

8.3 Archive Cache Server

Comp Issue Description

AS 13319 Different (mixed) settings IPv4/IPv6 for Archive Cache Server and client
using the Archive Cache Server is not supported.

8.4 Administration Client

Comp Issue Description

AS 15370 Changing subnet address of one of the subnet definitions of a Cache Server
will reset the Cache Server mode to "Write Through".

AS 15620 SAP System Connection: Feedback user password is restricted to 15

characters.

AS 16500 reportArchives: Only up to 1000 volumes will be included to the report.

AC 1624 Deletion of archives used for a collection must not be done.

AS 18633 List and refresh some ADMC objects failed when changing the one node to
another node in SQL 2017 Always on feature

OpenText Archive Center 21.2 Release Notes 28

 AS 19809 OTCS Ticket 4641954 - ADMC Call of the Export to Cloud job does not work with
Keystore passwords containing special characters.

AS 19783 OTCS Ticket 4641954 - ADMC Call of the Export to Cloud job logs passwords in
clear text in the logfiles

OpenText Archive Center 21.2 Release Notes 29

9 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

OpenText My Support: https://support.opentext.com

For more information, visit www.opentext.com

Copyright © 2021 Open Text. All Rights Reserved.

Trademarks owned by Open Text. One or more patents may cover this product. For more information, please visit https://www.opentext.com/patents.
Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.

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