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1. Introduction

2. System Requirement

3. Admin configuration for PayPal

4. Vendor configuration for PayPal

5. Refund

1. Introduction #
Some countries do not allow marketplace owners to hold the payments, thus the amount paid
by the customer has to be directly sent to the vendors to their account. With WCFM Direct
Paypal plugin the amount that the customer pays will split immediately and be distributed
between admin and vendors based on the commission percentage configured in your site.

In this article we will read about the setup and configuration of Paypal Marketplace plugin and
show configuration in Paypal sandbox account required for initial testing purpose in your
marketplace site.

NOTE: PayPal Marketplace API for split payment will only work for following countries as of
now –

Australia
Canada
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France
Italy Privacy - Terms
 Spain
United Kingdom
United States

For other countries, the split payment is not supported by PayPal and they will need to use
older version of plugin. Get older version of the addon from here.

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2. System Requirement #
You will need the following plugins for this purpose-

WCFM Marketplace.
WCFM Frontend manager.
WCFM Direct Paypal plugin.

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3. Admin configuration for PayPal #

You can either use your live PayPal Business account or create a new business account. Here we
will discuss how to link your sandbox PayPal account to your marketplace site to test your
purchase.

Step 1: Login to https://developer.paypal.com/ and goto Dashboard option as shown below:

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Step 2: Next, you need to create a Rest API app to get these credentials. Click on Create App as
shown below:

Note: For live mode click the Live button and for testing purposes click the Sandbox button.
Both setup processes are the same.

Step 3: Configure the app by providing the app name, choose app type as “platform” and then
click on ” Create app” button. Here’s a visual of the app creation process shown below for
reference –

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On the next page you will find your client id and secret id and BN code which you will need to
link your paypal marketplace account to your marketplace. Here’s screenshot of the next page
showing the required codes:

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Step 4 – Configuration in WordPress Admin panel : Now, once you get the required codes/ID
namely :

1. Client ID
2. Secret Key and
3. BN code.

Then go to your site’s WordPress admin panel and install WCFM PayPal marketplace plugin,
you will need to activate the Paypal Marketplace option available in WooCommerce ->
Payments settings and then click on Manage option as shown here:

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Clicking on ” Manage” will redirect you to settings/configuration page where you will need to
put the required details:
Here, you will need to put in the Client ID, the secret key and the attribution ID will be the BN
code as retrieved from here:

To get the merchant ID, login to your account and derive it from there as shown below-

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Just enter into your merchant paypal account, goto ” Account settings-> Business information

From there, you will get the merchant id as shown here :

After this you will also need the activate PayPal split payment for vendors as Payment method,
for that Goto WCFM Admin dashboard-> Payment-> Enable WCFM Paypal Marketplace option as
shown here:

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Once the entire admin configuration is done, your customers will be able to see the PayPal
payment option in the checkout page as shown here:

And your vendors will be getting WCFM Paypal Marketplace option in their payment settings
which we will be shown in the next vendor configuration section.

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4. Vendor configuration for PayPal #
Vendors can connect the site to their PayPal account from their WCFM vendor dashboard. Just
login to WCFM Vendor Dashboard -> Settings -> Payment, then choose WCFM PayPal
Marketplace option and provide the Paypal Email as shown below:

Once you sign up, you will be redirected to PayPal connection process, here are the steps
shown:

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Next, the vendors will need to login to your PayPal business account account.

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Once you login, you will need to ” Agree and connect” the terms and conditions as shown here:

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Once you agree you will be shown a Thank you message and then you can click to return to the
store, now your vendor can see their account in their dashboard as shown below:
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This will complete your vendor’s configuration and setup for WCFM PayPal Marketplace.

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5. Refund #
Refunds of an order paid via WCFM Direct Paypal plugin can be raised by customer from their
my account section, or the vendors can process the same from their dashboard, please note
that Admin can only approve/reject refund requests raised by customers ( if auto-approve
settings in refund is turned OFF) but not process the refunds, it can only be done by the
vendors.

Here’s how the refund process can be initiated by customers-

* They can go to ” My account” section -> Orders tab-> Click on refund option as shown here: 
Once the refund button is clicked the user will be prompted to answer if they want full or partial
return and give a reason for choosing refund as shown here :

Once the request is placed, if the auto-approve option is enabled in WCFM admin dashboard
refund settings, then the amount is refunded from vendor’s account. ( Note: For auto-approve
settings- please check the refund documentation here)

If admin has not enabled ” auto-approve option in refund settings, then admin will have to
approve or reject the refund request from WCFM Admin Dashboard -> Refunds as shown below
:

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Once admin approve the request, the refund request will be processed automatically from the
vendor. Else if auto-approve is enabled, then the refund request is directly processed without
needing any confirmation from the admin.

Note: Incase vendor does not have PayPal balance at the time of refund request, then it will be
reflected in WCFM Dashboard as refunded, but in the WooCommerce -> Status -> log, you can
see a error generated that the refund is not completed. In this case the amount has to be
settled with the vendor manually outside the site.

Vendors can also process the refund directly from their dashboard from ” order list: They will
need to go to WCFM Vendor dashboard -> Orders -> Select the order and click on refund
button as shown here.

Clicking on refund button, the vendor will be prompted to enter if it is full/partial return and fill-
in the required reason for the same as shown below:

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Once done, the refund will be processed and shown in the order list as below:

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