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    Pooja Kapoor Resume

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    Pooja Kapoor Resume

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    9 views1 page

    Pooja Kapoor Resume

    Uploaded by

    pooa.bts
    Template

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    Pooja Kapoor

    Gurgoan, India 122505


    7696808437
    [email protected]

    PROFESSIONAL SUMMARY
    Innovative, agile, and customer-centered system engineer with 3+ years
    of experience in executing various software activities for enhancing the
    SKILLS
    effectiveness of the application. Skilled communicator navigating the ● Languages : C and C++ (Familiar)
    functionality of the application at all levels of the organization. ● Front End Technologies : HTML, CSS,
    JavaScript, React (Basic)
    WORK HISTORY ● Database : SQL Server
    ● Tools : Visual Studio Code, Sublime,
    TATA CONSULTANCY SERVICES - System Engineer Putty, NetBeans
    08/2020 - Current ● Customer feedback gathering and
    analysis
    Domain: Business & Technology Service ● Agile methodology
    ● Design thinking
    ● Analysis of applications on azure servers. ● Production Support
    ● Facilitated implementation through needs assessment, systems
    analysis and design, installation and implementation and issue
    analysis, troubleshooting and resolution. EDUCATION
    05/2018
    Domain: Transportation & Logistics
    Rayat Bahra University
    Mohali, Punjab
    ● Identifying about 3-4 test scenarios every month that can be
    automated and involved with built team to fix bugs in application. Bachelor of Technology: Computer
    ● Worked with software development team on reported errors and bugs Science Engineering
    on newly released software and assisted in deployment of release ● 84.9%

    fixes.
    ● Served as primary point of contact for support relating to owned 04/2014
    solutions and products which lead to increased effectiveness about Kendriya Vidyalaya 3 BRD Chandigarh
    10%. Chandigarh (UT)
    ● Addressed ad hoc analytics requests and facilitated data acquisitions HSC/Intermediate: Non-Medical
    to support internal projects, special projects and investigations. ● 76%

    TATA CONSULTANCY SERVICES - Associate System Engineer


    03/2020 - 05/2020 STRENGTHS

    Domain: Banking & Financial Services ● Management - As a SPOC led


    Worked for payments project that involved health check of payments colleagues to functionality of the
    application and their deployments. application while simultaneously
    working on major issues.
    ● Conducted research to test and analyze feasibility, design, operation
    and performance of equipment, components and systems which ● Collaboration - Built cross-
    helped to improve performance by 20%. functional relationships resulting in
    ● Reviewed and analyzed security logs to determine and alleviate a 30% reduction in forwarding of
    threats. incidents.

    ● Innovative thinking - Developed


    ACCOMPLISHMENTS and implemented a new
    functionality resulting in a 25%
    ● On the Spot Team Award - For successful transition of the Project.
    increase in customer retention.
    ● Appreciation from Client - Investigation of an issue which was causing
    multiple validation to the customers around the world.

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