ABOUT APQC's OPEN STANDARDS BENCHMARKING MEASURE LIST

The APQC Open Standards Benchmarking measure list concisely lists all of the measures currently available for a specific
survey. These measures are organized by research area (A), the survey name (B), and finally by category of measure (C). The
list identifies each measure's "metric group ID" number (D), the measure name (E), the formula in english as APQC computes
it(F), the formula in question numbers specific to this survey (G), and whether or not the measure is a key performance
indicator for its associated process (H).

For more information about APQC's Open Standards Benchmarking, please contact us directly on +1-713-681-4020 or visit
the APQC Open Standards Benchmarking website on www.apqc.org/osb.

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 ID # NAME FORMULA KPI

SUPPLY CHAIN MANAGEMENT

PROCUREMENT (85 MEASURES)
COST EFFECTIVENESS (22 MEASURES)
106501 Total annual other cost to perform the procurement process group (Total cost to perform the process group "procure D
per procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to other cost * .01) /
Total number of FTEs performing procurement
processes

(311.0310 * 311.0810 * .01) / 311.0260

106500 Total annual outsourced cost to perform the procurement process (Total cost to perform the process group "procure D
group per procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to outsourced cost * .01)
/ Total number of FTEs performing procurement
processes

(311.0310 * 311.0800 * .01) / 311.0260

106499 Total annual overhead cost to perform the procurement process (Total cost to perform the process group "procure D
group per procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to overhead cost * .01) /
Total number of FTEs performing procurement
processes

(311.0310 * 311.0790 * .01) / 311.0260

106497 Total annual personnel cost to perform the procurement process (Total cost to perform the process group "procure D
group per procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to personnel cost * .01) /
Total number of FTEs performing procurement
processes

(311.0310 * 311.0770 * .01) / 311.0260

106498 Total annual systems cost to perform the procurement process (Total cost to perform the process group "procure D
group per procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to systems cost * .01) /
Total number of FTEs performing procurement
processes

(311.0310 * 311.0780 * .01) / 311.0260

103994 Total cost to perform the process group "procure materials and (Total cost to perform the process group "procure D
services" as a percentage of revenue materials and services" / Total business entity
revenue) * 100

(311.0310 / 311.0050) * 100

104789 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure D
services" per $1 billion revenue materials and services" / (Total business entity
revenue * .000000001)

311.0310 / (311.0050 * .000000001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
COST EFFECTIVENESS (22 MEASURES)
103998 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure D
services" per $1,000 purchases materials and services" / (Value of all materials and
services purchased * .001)

311.0310 / (311.0320 * .001)

103997 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure D
services" per $1,000 revenue materials and services" / (Total business entity
revenue * .001)

311.0310 / (311.0050 * .001)

106015 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure D
services" per business entity employee materials and services" / Number of business entity
employees

311.0310 / 311.0100
104002 Total cost to perform the procurement process group per process Total cost to perform the process group "procure D
group FTE materials and services" / Total number of FTEs
performing procurement processes

311.0310 / 311.0260
104004 Total cost to perform the procurement process group per purchase Total cost to perform the process group "procure D
order materials and services" / Number of purchase orders
placed

311.0310 / 311.0470
100433 Cost of goods sold as a percentage of revenue (Cost of goods sold (COGS) / Total business entity
revenue) * 100

(311.0070 / 311.0050) * 100

106479 Total annual cost avoidance savings obtained on purchased goods Total annual cost avoidance savings obtained on
and services purchased goods and services

311.0710
106478 Total annual cost takeout savings obtained on purchased goods and Total annual cost takeout savings obtained on
services purchased goods and services

311.0700
106496 Total annual other cost to perform the procurement process group (Total cost to perform the process group "procure
per $1,000 revenue materials and services" * Percentage of total
procurement cost allocated to other cost * .01) /
(Total business entity revenue * .001)

(311.0310 * 311.0810 * .01) / (311.0050 * .001)

106495 Total annual outsourced cost to perform the procurement process (Total cost to perform the process group "procure
group per $1,000 revenue materials and services" * Percentage of total
procurement cost allocated to outsourced cost * .01)
/ (Total business entity revenue * .001)

(311.0310 * 311.0800 * .01) / (311.0050 * .001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
COST EFFECTIVENESS (22 MEASURES)
106494 Total annual overhead cost to perform the procurement process (Total cost to perform the process group "procure
group per $1,000 revenue materials and services" * Percentage of total
procurement cost allocated to overhead cost * .01) /
(Total business entity revenue * .001)

(311.0310 * 311.0790 * .01) / (311.0050 * .001)

106492 Total annual personnel cost to perform the procurement process (Total cost to perform the process group "procure
group per $1,000 revenue materials and services" * Percentage of total
procurement cost allocated to personnel cost * .01) /
(Total business entity revenue * .001)

(311.0310 * 311.0770 * .01) / (311.0050 * .001)

106493 Total annual systems cost to perform the procurement process (Total cost to perform the process group "procure
group per $100,000 revenue materials and services" * Percentage of total
procurement cost allocated to systems cost * .01) /
(Total business entity revenue * .00001)

(311.0310 * 311.0780 * .01) / (311.0050 * .00001)

103993 Total cost to perform the procurement process group as a (Total cost to perform the process group "procure
percentage of cost of goods sold (COGS) materials and services" / Cost of goods sold (COGS))
* 100

(311.0310 / 311.0070) * 100

104005 Total cost to perform the procurement process group per purchase Total cost to perform the process group "procure
order line item materials and services" / Number of purchase order
line items processed

311.0310 / 311.0480
CYCLE TIME (7 MEASURES)
103094 Average procure-to-pay cycle time in days Average procure-to-pay cycle time in days for goods D

311.0650

105457 Average procure-to-pay cycle time in days for services Average procure-to-pay cycle time in days for D
services

311.0660
100395 Cash-to-cash cycle time in days Cash-to-cash cycle time in days D

311.0080

106474 Average cycle time in days for sourcing events for the procurement Average cycle time in days for sourcing events for
process group the procurement process group

311.0620
106475 Average cycle time in days to establish a contract with a supplier Average cycle time in days to establish a contract
with a supplier

311.0630

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
CYCLE TIME (7 MEASURES)
106476 Average cycle time in days to set up a supplier in the procurement Average cycle time in days to set up a supplier in the
system procurement system

311.0640
100642 Days payable Days payable outstanding

311.0090

PROCESS EFFICIENCY (24 MEASURES)

106490 Manual transmission rate for direct materials and services purchase Percentage of purchase orders for direct materials D
orders and services transmitted to the vendor manually
transmission rate for direct materials and services

311.0820
106491 Manual transmission rate for indirect materials and services Percentage of purchase orders for direct materials D
purchase orders and services transmitted to the vendor manually
transmission rate for indirect materials and services

311.0830
106480 Net Promoter Score (NPS) of the procurement function stakeholders Net Promoter Score (NPS) of the procurement D
function stakeholders

311.0720
101008 Number of FTEs that perform the process "develop sourcing (Total number of FTEs performing procurement D
strategies" per $1 billion purchases processes * Percentage of FTEs performing
procurement processes dedicated to providing
sourcing governance and performing category
management * .01) / (Value of all materials and
services purchased * .000000001)

(311.0260 * 311.0270 * .01) / (311.0320 *

.000000001)
100985 Number of FTEs that perform the process "manage suppliers" per (Total number of FTEs performing procurement D
$1 billion purchases processes * Percentage of FTEs performing
procurement processes dedicated to managing
suppliers * .01) / (Value of all materials and services
purchased * .000000001)

(311.0260 * 311.0300 * .01) / (311.0320 *

.000000001)
101071 Number of FTEs that perform the process "order materials and (Total number of FTEs performing procurement D
services" per $1 billion purchases processes * Percentage of FTEs performing
procurement processes dedicated to ordering
materials and services * .01) / (Value of all materials
and services purchased * .000000001)

(311.0260 * 311.0290 * .01) / (311.0320 *

.000000001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
PROCESS EFFICIENCY (24 MEASURES)
101138 Number of FTEs that perform the process "select suppliers and (Total number of FTEs performing procurement D
develop/maintain contracts" per $1 billion purchases processes * Percentage of FTEs performing
procurement processes dedicated to selecting
suppliers and developing/maintaining contracts *
.01) / (Value of all materials and services purchased *
.000000001)

(311.0260 * 311.0280 * .01) / (311.0320 *

.000000001)
101214 Number of FTEs that perform the process group "procure materials Percentage of FTEs performing procurement D
and services" per $1 billion purchases processes dedicated to ordering materials and
services / (Value of all materials and services
purchased * .000000001)

311.0290 / (311.0320 * .000000001)

102426 Percentage of purchase orders approved electronically Percentage of purchase orders approved D
electronically

311.0850
104118 Number of active vendors in the master file per $1 million purchases Number of active unique suppliers in vendor master
file / (Value of all materials and services purchased *
.000001)

311.0540 / (311.0320 * .000001)

100666 Number of FTEs that perform the process "develop sourcing Percentage of FTEs performing procurement
strategies" as a percentage of procurement process group FTEs processes dedicated to providing sourcing
governance and performing category management

311.0270
101011 Number of FTEs that perform the process "develop sourcing (Total number of FTEs performing procurement
strategies" per $1 billion revenue processes * Percentage of FTEs performing
procurement processes dedicated to providing
sourcing governance and performing category
management * .01) / (Total business entity revenue
* .000000001)

(311.0260 * 311.0270 * .01) / (311.0050 *

.000000001)
100102 Number of FTEs that perform the process "manage suppliers" as a Percentage of FTEs performing procurement
percentage of procurement process group FTEs processes dedicated to managing suppliers

311.0300
100988 Number of FTEs that perform the process "manage suppliers" per (Total number of FTEs performing procurement
$1 billion revenue processes * Percentage of FTEs performing
procurement processes dedicated to managing
suppliers * .01) / (Total business entity revenue *
.000000001)

(311.0260 * 311.0300 * .01) / (311.0050 *

.000000001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
PROCESS EFFICIENCY (24 MEASURES)
101455 Number of FTEs that perform the process "order materials and Percentage of FTEs performing procurement
services" as a percentage of procurement process group FTEs processes dedicated to ordering materials and
services

311.0290
101074 Number of FTEs that perform the process "order materials and (Total number of FTEs performing procurement
services" per $1 billion revenue processes * Percentage of FTEs performing
procurement processes dedicated to ordering
materials and services * .01) / (Total business entity
revenue * .000000001)

(311.0260 * 311.0290 * .01) / (311.0050 *

.000000001)
103171 Number of FTEs that perform the process "select suppliers and Percentage of FTEs performing procurement
develop/maintain contracts" as a percentage of procurement processes dedicated to selecting suppliers and
process group FTEs developing/maintaining contracts

311.0280
104250 Number of FTEs that perform the process "select suppliers and (Total number of FTEs performing procurement
develop/maintain contracts" per $1 billion revenue processes * Percentage of FTEs performing
procurement processes dedicated to selecting
suppliers and developing/maintaining contracts *
.01)/ (Total business entity revenue * .000000001)

(311.0260 * 311.0280 * .01)/ (311.0050 *

.000000001)
104251 Number of FTEs that perform the process group "procure materials Total number of FTEs performing procurement
and services" per $1 billion revenue processes / (Total business entity revenue *
.000000001)

311.0260 / (311.0050 * .000000001)

102422 Percentage of purchase order line items transacted using e- Percentage of purchase order line items transacted
procurement enabled catalogue suppliers using e-procurement enabled catalogue suppliers

311.0840
101861 Percentage of purchase value from certified vendors Percentage of purchase value from certified vendors

311.0570

102822 Percentage of total purchases procured via maverick buying Percentage of total purchase value procured via
maverick buying

311.0590
101768 Percentage of total value of goods and services purchased from top Percentage of the total value of goods and services
ten suppliers purchased from your top 10 suppliers

311.0560
100385 Transaction amount per purchase order Average transaction amount per purchase order

311.0450

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
STAFF PRODUCTIVITY (7 MEASURES)
101391 Number of purchase order line items processed per FTE that Number of purchase order line items processed / D
performs the process "order materials and services" (Total number of FTEs performing procurement
processes * Percentage of FTEs performing
procurement processes dedicated to ordering
materials and services * .01)

311.0480 / (311.0260 * 311.0290 * .01)

101393 Number of purchase orders processed per FTE that performs the Number of purchase orders placed / (Total number D
process "order materials and services" of FTEs performing procurement processes *
Percentage of FTEs performing procurement
processes dedicated to ordering materials and
services * .01)

311.0470 / (311.0260 * 311.0290 * .01)

104129 Number of purchase orders processed per FTE that performs the Number of purchase orders placed / Total number of D
process group "procure materials and services" FTEs performing procurement processes

311.0470 / 311.0260
103159 Business entity revenue per business entity employee Total business entity revenue/Number of business
entity employees

311.0050/311.0100
104117 Number of active suppliers in vendor master file per procurement Number of active unique suppliers in vendor master
process group FTE file / Total number of FTEs performing procurement
processes

311.0540 / 311.0260
105162 Number of purchase requisition line items processed per "order Number of purchase requisition line items processed
materials/services" FTE / (Total number of FTEs performing procurement
processes * Percentage of FTEs performing
procurement processes dedicated to ordering
materials and services * .01)

311.0460 / (311.0260 * 311.0290 * .01)

104139 Total purchase value (spend, in thousands of dollars) per FTE that (Value of all materials and services purchased / Total
performs the process group "procure materials and services" number of FTEs performing procurement processes)
* .001

(311.0320 / 311.0260) * .001

SUPPLEMENTAL INFORMATION (25 MEASURES)
106477 Average payment days for negotiated payment terms Average payment days for negotiated payment
terms

311.0680
105987 Direct materials and services value as a percentage of cost of goods (Value of all direct materials and services purchased
sold / Cost of goods sold (COGS)) * 100

(311.0420 / 311.0070) * 100

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
SUPPLEMENTAL INFORMATION (25 MEASURES)
100673 Direct materials and services value as a percentage of total value of (Value of all direct materials and services purchased
purchases / Value of all materials and services purchased) * 100

(311.0420 / 311.0320) * 100

100774 Indirect materials and services value as a percentage of total value (Value of all indirect materials and services
of purchases purchased / Value of all materials and services
purchased) * 100

(311.0430 / 311.0320) * 100

105161 Number of items received by the business entity per procurement Number of items received / Total number of FTEs
process group FTE performing procurement processes

311.0500 / 311.0260
106483 Percentage of procurement costs allocated to direct materials and Percentage of procurement costs allocated to direct
services purchases materials and services purchases

311.0750
106484 Percentage of procurement costs allocated to indirect materials and Percentage of procurement costs allocated to
services purchases indirect materials and services purchases

311.0760
106470 Percentage of procurement process group FTEs associated with Percentage of procurement process group FTEs
direct materials and services associated with direct materials and services

311.0400
106471 Percentage of procurement process group FTEs associated with Percentage of procurement process group FTEs
indirect materials and services associated with indirect materials and services

311.0410
102404 Percentage of procurement process group staff with formal training Percentage of procurement department staff with
in negotiations formal training in negotiations

311.0390
102405 Percentage of procurement process group staff with over three Percentage of procurement department staff with
years of purchasing operations experience over three years of purchasing operations
experience

311.0380
102406 Percentage of procurement process group staff with over three Percentage of procurement department staff with
years of strategic sourcing/commodity management experience over three years of strategic sourcing/commodity
management experience

311.0370
106472 Percentage of purchase orders associated with direct materials and Percentage of purchase orders associated with direct
services materials and services

311.0510

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
SUPPLEMENTAL INFORMATION (25 MEASURES)
106473 Percentage of purchase orders associated with indirect materials Percentage of purchase orders associated with
and services indirect materials and services

311.0520
102778 Percentage of total value of direct materials and services purchased Percentage of total value of direct materials and
outside of country services purchased that is sourced outside of the
country

311.0440
105166 Percentage of unique suppliers who are active suppliers (Number of active unique suppliers in vendor master
file / Number of unique suppliers in vendor master
file) * 100

(311.0540 / 311.0530) * 100

104724 Ratio of purchases to revenue (Value of all materials and services purchased/Total
business entity revenue)*100

(311.0320/311.0050)*100
106489 Total annual other cost to perform the procurement process group Percentage of total procurement cost allocated to
as a percentage of the total cost to perform the procurement other cost
process group
311.0810
106488 Total annual outsourced cost to perform the procurement process Percentage of total procurement cost allocated to
group as a percentage of the total cost to perform the procurement outsourced cost
process group
311.0800
106487 Total annual overhead cost to perform the procurement process Percentage of total procurement cost allocated to
group as a percentage of the total cost to perform the procurement overhead cost
process group
311.0790
106485 Total annual personnel cost to perform the procurement process Percentage of total procurement cost allocated to
group as a percentage of the total cost to perform the procurement personnel cost
process group
311.0770
106486 Total annual systems cost to perform the procurement process Percentage of total procurement cost allocated to
group as a percentage of the total cost to perform the procurement systems cost
process group
311.0780
106469 Typical achieved savings of the procurement process group set to Percentage of achieved savings that the
deliver on sourcing events/projects procurement organization delivers on sourcing
events/projects

311.0360
106468 Typical savings goal of the procurement process group set to deliver Percentage of savings goal that the procurement
on sourcing events/projects organization delivers on sourcing events/projects

311.0350

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (85 MEASURES)
SUPPLEMENTAL INFORMATION (25 MEASURES)
104199 Value of materials and services per $1,000 revenue Value of all materials and services purchased / (Total
business entity revenue * .001)

311.0320 / (311.0050 * .001)

About APQC's Open Standards Benchmarking

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matter experts.
ͼWĂƌƚŝĐŝƉĂƚŝŽŶŝŶWYΖƐKƉĞŶ^ƚĂŶĚĂƌĚƐĞŶĐŚŵĂƌŬŝŶŐŝƐĐŽŵƉůŝŵĞŶƚĂƌLJĨŽƌWYŶƚĞƌƉƌŝƐĞDĞŵďĞƌƐ͘WY&ƵŶĐƚŝŽŶĂů
Members can benchmark in their functional membership at no cost.
ͼLJƉĂƌƚŝĐŝƉĂƚŝŶŐ͕LJŽƵǁŝůůƌĞĐĞŝǀĞĂĚĞƚĂŝůĞĚƚĂďůĞĐŽŵƉĂƌŝŶŐLJŽƵƌƌĞƐƉŽŶƐĞƐǁŝƚŚƚŚŽƐĞŽĨLJŽƵƌƉĞĞƌƐ͘/ŶĞƐƐĞŶĐĞ͕LJŽƵ͛ll get
a row-by-row comparison of your responses versus those of your peers. The data tables will feature your answers as well as
indicate the high, median and low performance ranges.
ͼWĂƐƚƉĂƌƚŝĐŝƉĂŶƚƐŚĂǀĞƵƐĞĚŽƉĞŶƐƚĂŶĚĂƌĚƐďĞŶĐŚŵĂƌŬŝŶŐƌĞƐĞĂƌĐŚƌĞƉŽƌƚƐƚŽƐĞƚďĂƐĞůŝŶĞƐĨŽƌƉƌŽĐĞƐƐŝŵƉƌŽǀĞŵĞŶƚ
projects, to build a business case for new initiatives, to prioritize high-impact opportunities, and even to validate success or
return on investment from efforts.

For more information, call +1-713-681-4020 or visit www.apqc.org/osb.

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