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    Malaysia: Country

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    nhvxdgpkgz

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    © All Rights Reserved
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    Malaysia: Country

    Uploaded by

    nhvxdgpkgz
    1 views1 page

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    5. JD

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    Copyright:

    © All Rights Reserved
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    1 views1 page

    Malaysia: Country

    Uploaded by

    nhvxdgpkgz

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    JOB CATEGORY : POSITION : DATE : Inventory Integrity

    NON - MANAGEMENT RETAIL • Working together with Managers and floor to manage inventory and minimize stock
    ASSOCIATE losses
    • Conduct daily, monthly stock count for store.
    COUNTRY : DEPARTMENT : SECTION : DATE JOIN : • Resolve discrepancies within 2-3 days and report all findings to Manager
    MALAYSIA RETAIL F&B • Monitor and coordinate receiving of merchandise and price tagging according to
    operation procedures
    • Qualitative security measures to prevent theft and pilferage.
    REPORTING MANAGER :
    Reporting
    PRIMARY : ASSISTANT STORE MANAGER • Updating customer database on frequent basis.
    • Responsible for all stock control documentation. Ensure timely and accurate submission.
    • To support Managers in collating data for all reports pertaining to sales, customer service,
    accounts, logistics in a timely manner
    1. POSITION SUMMARY • Any Ad Hoc reporting as required by the Managers.
    • To create and maintain a long-term relationship with the customers in order to Personal Development
    achieve sales goals • To have and maintain at all times competent product knowledge
    • Represent the Brand in a positive manner while ensuring recurring business. • Complete E-Learning Modules on timely manner.
    • Responsible for assisting customers with choices, assist and provide information
    about the product in question.
    • Foster a positive, engaging and ethical working environment
    4. REPORTING RELATIONSHIPS

    2. KEY PERFORMANCE INDICATORS : Assistant Store Manager


    • Achieve Individual sales and Store sales target.
    • Achieve high service standards as per Mystery Shopper score card
    • Achieve high retail standard and customer registration target as per score card Retail Associate
    • Inventory Integrity , conducting stock counts as assigned schedule
    • Personal Development, including E-Learning

    5. ACKNOWLEDGEMENT
    3. KEY AREAS OF RESPONSIBILITIES As an employee of Valiram Group, I acknowledge my responsibilities to abide by Valiram
    Drive the Sales Group’s Code of Conduct and all applicable Valiram Group’s policies, procedures,
    • Work to hit individual sales and other store target. standards and guidelines. I am also aware of the consequences of non-compliance.
    • Execute sales strategies and action plans implemented by the Managers.
    • Maintain a tight control on discounting and giveaways/ discontinued products REPORTING OFFICE NAME /
    • Ensure all monies and sales transactions are accordance to the operation procedures. EMPLOYEE NAME / SIGNATURE
    SIGNATURE
    DATE
    Achieve High Service Standards
    • Keep abreast of product knowledge, sales & customer service whilst providing excellent
    WOW service experience to customers.
    • Maintaining and upholding the company’s image as a prestigious and luxurious brand
    at all times.
    • Responsible to collect Customer Registration Card as per store target
    • Work with the Manager to best handle customer complaints.
    • To comply with Brand standards, company SOP and the Code of Business Conduct.
    Maintain Best Retail Standards
    • Perform store opening and closing procedures and to ensure the process is in
    compliance with company SOPs.
    • Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and
    tidy at all times.
    • Ensure visual merchandising are implemented efficiently.
    • Be vigilant and practice regular checks on staff movements during operating hours.

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