Sungrow Error Codes

Code Meaning What to do?

002 The grid voltage exceeds Check the voltage of the grid. If the grid voltage exceeds the permissible range of inverter
inverter allowable protection parameters, ask the utility grid company for a solution. If the grid voltage is within the
upper limit permissible range, contact First Choice Solar.

003 Grid transient voltage This is a short-term fault due to grid condition. Inverter should fix itself. If the fault still
exceeds the permissible appears, contact First Choice Solar.
range

004 The grid voltage is below Check the grid voltage. If the grid voltage exceeds the permissible range of inverter protection
inverter’s allowable parameters, ask the utility grid company for a solution. If the grid voltage is within the permissible
lower limit. range. If code continues to appear, contact First Choice Solar

005 The grid voltage is too low. This is a short-term fault due to grid condition. Inverter should fix itself. If the fault still appears,
contact First Choice Solar

006 The AC output current he inverter will resume if the output current falls below the protection value. If the fault still
exceeds inverter appears, contact First Choice Solar
allowable upper limit.

007 Transient AC overcurrent The inverter will self-recover after several seconds. If the fault still exists, contact First Choice
Solar.

008 The grid frequency exceeds inverter Check the grid frequency. If the grid frequency exceeds the permissible range of inverter
allowable upper limit. protection parameters, ask the utility grid company for a solution. If the grid frequency is within
the permissible range, contact First Choice Solar.

009 Grid under-frequency. The grid frequency Check the grid frequency. If the grid frequency exceeds the permissible range of inverter
is below the protective protection parameters, ask the utility grid company for a solution. If the grid frequency is within
value. the permissible range, contact First Choice Solar.
010 Islanding Check whether AC circuit breaker is triggered, the cables are firmly connected. Check whether the
grid is not in service. If all conditions are OK and this fault still occurs in the LCD screen, contact
First Choice Solar.

011 The DC component of AC current exceeds Inverter should fix itself but if the fault still appears, contact First Choice Solar.
the inverter limit.
012 A failure current is detected Check the PV strings for ground fault. If the fault still appears, contact First Choice Solar.

014 The average grid voltage exceeds the Wait a moment for inverter recovery. Check the voltage of the grid. If the grid voltage exceeds the
permissible range for over 10 minutes. permissible range of inverter protection parameters, ask the utility grid company for a solution. If
the fault still appears, contact First Choice Solar.

015 The grid voltage exceeds the permissible Check the model of the AC cables. The inverter should fix itself. Wait a moment for inverter
range recovery. If the grid voltage exceeds the permissible range of inverter protection
parameters, contact First Choice Solar.

016 The bus voltage or power is high. Inverter should fix itself. If the fault still appears, contact First Choice Solar.

019 Bus transient over-voltage. Inverter should fix itself. If the fault still appears, contact First Choice Solar.
The transient bus voltage exceeds the
protective value.
020 Bus over-voltage. Inverter should fix itself. If the fault still appears, contact First Choice Solar.
The bus voltage exceeds the protective
value.
021 PV1 input overcurrent is detected Check the layout and the wiring of PV1 input.

022 PV2 input overcurrent is detected Check the layout and the wiring of PV2 input.

036 The temperature of radiator is too high Check whether the placement of the inverter is correct. Check whether the inverter operating
ambient temperature is more than the range. Check whether the AC output power exceeds the
nominal power. If the fault still appears, contact First Choice Solar.
037 The internal temperature of inverter is Check whether the placement of the inverter is correct. Check whether the inverter operating
too high ambient temperature is more than the range. Check whether the AC output power exceeds the
nominal power. If the fault still appears, contact First Choice Solar.

038 Relay fault is detected Inverter should fix itself. If the fault still appears, contact First Choice Solar.

039 The insulation resistance is low. (ISO-flt) Check whether the positive and negative of PV panels is short-circuited with ground lead. Inverter
should fix itself. If the fault still appears, contact First Choice Solar.

041 Leakage current self-test abnormality Inverter should fix itself. If the fault still appears, contact First Choice Solar.

047 The PV configuration mode set in the Disconnect the inverter. Re-select PV configuration mode and re-connect PV strings.
phone application interface is not in
accordance with the configuration in the
connection cabinet
048 Sampling channel failure Inverter should fix itself. If the fault still appears, contact First Choice Solar.

053 Auxiliary DSP detects grid voltage exceeds Check the grid voltage. If the grid voltage exceeds the permissible range of inverter protection
set protection value parameters, ask the utility grid company for a solution. If the fault still appears, contact First
Choice Solar.

054 Auxiliary DSP detects grid frequency Check the grid voltage. If the grid voltage exceeds the permissible range of inverter protection
exceeds set protection value parameters, ask the utility grid company for a solution. If the fault still appears, contact First
Choice Solar.

056 Auxiliary DSP detects grid leakage current Check whether there is a grounded fault of the PV string. If the fault still appears, contact First
exceeds set protection range Choice Solar.

057 Auxiliary DSP AC current sampling channel Inverter should fix itself. If the fault still appears, contact First Choice Solar.
anomaly
058 Auxiliary DSP detects AC current DC Inverter should fix itself. If the fault still appears, contact First Choice Solar.
injection exceeds inverter set protection
range
059 Main and auxiliary DSP communication Inverter should fix itself. If the fault still appears, contact First Choice Solar.
anomaly
060 Main and auxiliary DSP sampling difference Inverter should fix itself. If the fault still appears, contact First Choice Solar.

070 Fans are defective Stop the inverter and disconnect the AC and DC cables. Check whether the fan duct has been
blocked. If not, replace fans.

087 Arc self-detection anomaly warn Wait a while. contact First Choice Solar.

088 Arc anomaly fault Stop the inverter and disconnect the AC and DC cables. Check cable connection for aging and
looseness. Re-power on and remove the arc warn manually. contact First Choice Solar.

089 Arc detection OFF warn Remove the warn by enable arc detection function or keep the warn by closing arc detection
function.

100 The AC output current The inverter will resume if the output current falls below the protection value. If the fault still
exceeds inverter appears, contact First Choice Solar.
protection limit.

101 The grid frequency exceeds inverter Check the grid frequency. If the grid frequency exceeds the permissible range of inverter
allowable upper limit. protection parameters, ask utility grid company for solution. If the grid frequency is within the
permissible range, contact First Choice Solar.

102 The grid frequency is below the inverter Check the grid frequency. If the grid frequency exceeds the permissible range of inverter
allowable lower limit. protection parameters, ask utility grid company for solution. If the grid frequency is within the
permissible range, contact First Choice Solar.

106 The inverter is not grounded Check whether there is a reliable inverter grounding line, if there is access to the ground, and the
fault still exists, contact First Choice Solar.
200 The bus voltage is high Wait for inverter recovery after bus voltage lower. If the fault still appears, contact First Choice
Solar.

201 The bus voltage is too low. Wait for inverter recovery after bus voltage lower. If the fault still appears, contact First Choice
Solar.

202 PV current overcurrent Wait for inverter recovery after DC current is reduced. If the fault still appears, contact First
Choice Solar.

203 The PV input voltage exceeds the bus Check the functionality of the PV connection terminals.
voltage.
205 AC output replay abnormal Inverter should fix itself. If the fault still appears, contact First Choice Solar.

306 Input and output power mismatching fault If the fault occurs repeatedly, contact First Choice Solar.

315 PV1 current sampling fault Channel sampling anomaly, contact First Choice Solar.

316 PV2 current sampling fault Channel sampling anomaly, contact First Choice Solar.

409 All temperature sensors fail If the fault occurs repeatedly, contact First Choice Solar.

501 External memory reading/writing warning Power on the inverter again. If fault persists, contact First Choice Solar.

503 Ambient temperature sensor open circuit If the fault occurs repeatedly, contact First Choice Solar.
warning
504 Ambient temperature sensor short circuit If the fault occurs repeatedly, contact First Choice Solar.
warning
505 Radiator temperature sensor open circuit If the fault occurs repeatedly, contact First Choice Solar.
warning
506 Radiator temperature sensor short circuit If the fault occurs repeatedly, contact First Choice Solar.
warning
514 Abnormal communication warning of the Check whether the power cable connections of the meter are correct. If fault persists, contact
Sungrow meter. First Choice Solar.