Surron Ultra Bee Manual

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Electric Motorcycles
Owner's Manual
This manual will provide you a better understanding of your Ultra Bee electric
Manufacturer: CHONGQING QIULONG TECHNOLOGY CO., LTD
motorcycle. Please take your time to read this manual and all safety labels
Address: NO. 29, NO. 2 ZHICAI VILLAGE, QIEZIXI STREET, carefully before riding.
DADUKOU DISTRICT, CHONGQING, CHINA
This manual contains the most current product information available at the time
Post Code: 400082 Tel:+86-023-68905603 of printing, your motorcycle may look and setup differ from the information
supplied in this owner’s manual. Please visit our website www.sur-ron.com for
Version: YQ5A-EN-V1.0 Issue Date: 2023.02.20
updates and additional information about your motorcycle.
able of Content
This manual covers the following electric motorcycles: I n t r o d u c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .1
I m p o r t a n t N o t i c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .1
Ultra Bee R (Road) Ultra Bee T (Trail) Ultra Bee X (Offroad)
Tra n s p o r t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 2
ABS(optional) \ \
Headlight , Turn Signals Headlight , Turn Signals Headlight
and RearBrake Light \
and RearBrake Light S a f e t y I n f o r m a t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .1
AT Tires Offroad Tires Offroad Tires
S a f e t y R i d i n g R e q u i r e m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .1
Riding Tips For Maximum Range Important Information.......................................................................2.3

Range varies in Ultra Bee electric motorcycles similarly to how it varies in gas motorcycles. The range variety of Location of Important Labels.............................................................2.5
Ultra Bee electric motorcycles comes from the riding application after each full charge. In addition to riding habits,
energy consumption is also affected by environmental conditions (such as extreme cold or hot weather, riding on
steep hill or soft sand etc.). To achieve the maximum range with a single full charge, please pay attention to reduce
the maximum speed, lessen sudden acceleration and maintain a constant speed to ensure the maximum range. F e a t u r e I n t r o d u c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 .1
To reach the maximum range, please follow the tips below:
1.Avoid frequent and acute acceleration and braking.
2.Under absolute safe riding conditions, please reduce the riding speed by using throttle to decelerate instead of D i s p l a y a n d I n d i c a t o r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 .1
pulling the brake lever. When you’re riding the Ultra Bee, if the motorcycle is moving and the throttle is in the
idle position, the energy regenerative brake will reduce the speed of the Ultra Bee and convert kinetic energy to D a s h b o a r d O v e r v i e w. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 .1
charge the battery pack.
3.Maintain a correct tire pressure (Please refer to Recommended tire pressure table at page10.9).
4.Remove unnecessary goods and reduce load. F e a t u r e S e t t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 .1
5.The maximum range in winter or summer could be slightly different.
D a s h b o a r d S e t t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 .1
In conclusion, you can estimate the bike range according to the above factors and your riding habits.
System Feature Mode Display..........................................................5.3
Note: The range will be varying significantly according to the various tough road conditions
during offroad riding.
V1.0
Table of Contents
able of Content
Feature Introduction ...............................................................6.1 P o w e r M a n a g e m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 .1
Handlebar controls.......................................................................6.1 B a t t e r y Pa c k . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 .1
Riding Mode Switch..................................................................................6.4 Power Supply and Charging..................................................................8.2
Parking Brake Operation............................................................................6.4
Battery Pack Removal...............................................................................6.5 P o w e r Sy s t e m M a n a g e m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 .1

Battery Pack Installation...........................................................................6.6 P o w e r S y s t e m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 .1
Charger Storage………………………………………………………….......……………....…6.7
S t a r t i n g a n d O p e ra t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 Maintenance ............................................................................10.1

C h e c k B e f o r e R i d i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 Maintenance Item.......................................................................10.1
K e y S w i t c h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 Maintenance Records....................................................................10.1
Steering Lock............................................……………..................................7.2 Scheduled Maintenance................................................................10.1
Seat Lock............................................…………...…........................................7.3 Maintenance Schedule..................................................................10.1
S t a r t i n g a n d O p e ra t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. 3 Torque Management..............................................................................10.3
Temperature Indicator....................................................................7.4 Battery Pack..........................................................................................10.5
A B S ( A n t i - l o c k B ra k i n g S y s t e m ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. 5 Brake System.........................................................................................10.5
F r o n t F o r k A d j u s t m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.7 Brake Fluid Check...................................................................................10.8
Rear Shock Adjustment........................................................................7.8 Suspension System...............................................................................10.9
Table of Contents
able of Content
W h e e l s a n d T i r e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 . 8 Wa r ra n t y I n f o r m a t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 1
Chain.........................................................................1 0 .9 C o n d i t i o n o f Wa r ra n t y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 1
H e a d l i g h t A d j u s t m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10 P e r i o d o f Wa r ra n t y f o r S u r r o n M o t o r c y c l e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 1
Light Replacement.............................................................................10.11 Pa r t s C o v e r e d b y t h e Wa r ra n t y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 2
Motorcycle Cleaning..........................................................................10.12 Wa r ra n t y L a b o r C o v e ra g e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 2
L o n g - t e r m S t o ra g e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 10.13 G e n e ra l E xc l u s i o n f r o m Wa r ra n t y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 2
Ultra Bee Electric Motorcycle Parts....................................................10.14 O w n e r Re s p o n s i b i l i t y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 3
F u s e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.14 L i m i t a t i o n s o n Wa r ra n t y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 4
Motorcycle Electrical Circuit Diagram..................................................10.15 H o w t o O b t a i n Wa r ra n t y S e r v i c e …. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 5
Re p o r t i n g S a fe t y D e fe c t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 5
Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1
U l t r a B e e E l e c t r i c M o t o r c y c l e Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1
Te m p e ra t u r e P r e c a u t i o n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 A n n e x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 .1
Safety Interlock..................................................................................11.2 M a i n t e n a n c e R e c o r d S h e e t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 .1
Precautions for Ultra Bee Electric Motorcycle.......................................11.2 Af t e r - s a l e s S e r v i c e Re c o r d S h e e t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 .7
System Warning Message..................................................................11.3 Parameters List...........................................................................13.9
Troubleshooting.................................................................................11.8
Introduction Introduction
Important Notice
_____________________________Warning_____________________________
Congratulations on your decision to purchase a Surron electric motorcycle.
We welcome you to the community of Surron motorcycle riders. You are now the owner of state-of the art electric If the power supply, charging system or any other power related equipment is damaged or malfunctioned, please stop
motorcycle which, with appropriate care, will bring you pleasure for a long time to come. using the charger or vehicle immediately and contact the local Surron authorized dealer or workshop for replacement
This electric motorcycle has been designed and built mainly to withstand the normal stresses and strains of offroad use, or repair.
and only authorized for operation on public roads in its homologated version. This motorcycle must only be used as
intended, dangers can be arisen for people, property and the environment through use not as intended. ______________________________Warning______________________________
This manual is designed to provide you with a better understanding of the operation, inspection, basic maintenance
This product can expose you to chemicals, including lead and BPA, which are known to the State of California to
requirements, main functions, helpful tips and explain important safety matters of this electric motorcycle. Please read
through this Owner’s manual carefully, exercise cautiously when riding the motorcycle, and contact Surron or the cause cancer or birth defects or other reproductive harm. For more information, go to www.p65warnings.ca.gov.
authorized Surron dealer if you have any questions. For the latest manual updates and additional information about
your motorcycle, please visit the official Surron website: Transporting
1.1 www.sur-ron.com It is highly recommended that the electric motorcycle be firmly secured on the transport frame using ratchet straps 1.2
while it is being transported. It is also recommended to use soft straps to reduces scratches or other damages.
This manual is intended for personal use only, this manual is not intended for commercial use. To protect your investment,
we urge you to take responsibility for keeping your Ultra Bee well maintained. Scheduled service is a must, of course. But It is recommended to fix the ratchet straps according to the points shown in the figure. The front two are tied to the
it’s just as important to observe the break-in guidelines, and preform all the pre-ride and other periodic checks detailed in handlebar and the back two are tied to the left and right swing arm. Please do not damage the chain or brake line when
this manual. This Owner’s Manual should be considered a permanent part of this motorcycle and should remain with it tied the straps. The tie down straps should be at a 45° angle from the motorcycle. Please follow the manufacturer’s
even if the motorcycle is subsequently sold. Please make sure the next owner well received the manual, it is, by regulation instructions for the ratchet straps you are using.
and law in same countries, regions or states, an important part of the vehicle.
If you use a truck or motorcycle trailer to transport your Ultra Bee, we recommend that you follow the guidelines below:
All specifications contained herein are non-binding. This manual contains the word WARNING! to indicate something
that could hurt you or others. The terms “right” or “left” in this manual refer to the rider’s right or left side when 1. Use a loading ramp.
sitting on the motorcycle.
2. Secure the motorcycle in an upright position, using motorcycle tie-down straps.
If you have any questions concerning the operation or maintenance of your motorcycle, or if you ever need a special
service or repairs, please contact your authorized Surron Motorcycles dealer, and remember that your dealer knows 3. Avoid using rope, which can loosen and allow the motorcycle to fall over.
your Ultra Bee best and is dedicated to your complete satisfaction. If the dealer’s service cannot meet your To secure your Ultra Bee, brace the front wheel against the front of the truck bed or trailer rail.
requirement, you can also contact Surron’s After-sale Service Department for help at any time:
Attach the lower ends of two straps to the tie-down hooks on truck bed or trailer rail. Attach the upper ends of the
[email protected] straps to the handlebar (one on the right side, the other on the left), close to the fork.
Happy riding! We wish you enjoy safe and excellent riding at all times. Check that the tie-down straps do not contact any control cables or electrical wiring.
Introduction Safety Information
Tighten both straps until the front suspension is compressed about half-way. Too much pressure is unnecessary and Safety Riding Requirement competition. We highly recommend the use of full
could damage the fork seals. height motocross boots since the vast majority of
Your electric motorcycle can provide many years of
motorcycle injuries are through ankle, leg and foot
Use another tie-down strap to keep the rear of the motorcycle from moving. service and pleasure if you take responsibility for your
impact.
own safety and understand the challenges you can
We recommend that you do not transport your Ultra Bee on its side. This can damage the motorcycle.
meet while riding. There is a lot you can do to protect Read all Warning! and instructions in this manual as
yourself whilst riding. Be aware that offroad racing is a well as all the safety labels on the bike before
physically demanding sport that requires more than just operating your electric motorcycle.
a fine motorcycle. To do well, you must be in excellent
physical condition and be a skillful rider. For the best Never allow a guest to ride your electric motorcycle
results, work diligently on your physical conditioning without proper instruction.
and practice frequently.
Ensure you have the legal qualification to ride the
This electric motorcycle has been designed and built motorcycle before operation.
1.3 mainly to withstand the normal stresses and strains of 2.1
Never consume alcohol or drugs before operation of
offroad use. This electric motorcycle is only authorized
your electric motorcycle. Even one drink or drug can
for operation on public roads in its homologated
reduce your ability to respond to changing conditions,
version. This motorcycle must only be used as
and your reaction time get worse with every additional
intended, otherwise dangers can be arisen for people,
drink or drug. So don’t consume alcohol or drugs and
property and the environment through use not as
ride, and don’t let your friends or others drink and ride
intended.
either.
You will find many helpful recommendations and safety
People unwilling or unable to take responsibility for
instructions throughout this manual. The followings are
their actions should not use this motorcycle. You
a few that we consider to be the utmost important.
assume all responsibility while operating your
Ultra Bee is a high performance electric motorcycle and motorcycle. The seller assumes no liability for misuse
should be treated with extreme cautions. or operator negligence.
Proper safety gear, including a regional/national Take time to get to know your Ultra Bee. Because every
approved helmet, riding boots, eyewear, gloves, and motorcycle is unique, take time to become thoroughly
protective clothing should be worn while riding to familiar with how this one operates and responds to
reduce the risk of potential injury, whether you are your commands before placing your machine, and
practicing to improve your skills, or riding in yourself, in competition.
Safety Information Safety Information
Learn and respect your limits. Never ride beyond your perform all recommended maintenance according to Important Information the motorcycle.
personal abilities or faster than conditions warrant. the maintenance schedule and adjustment requirements
Remember that alcohol, drugs, illness and fatigue can listed in this manual. Be sure you understand the Use the parking brake C when you are stopped on a
reduce your ability to perform well and ride safely. importance of checking all items thoroughly before
A ramp or steep hill. Do not hold partial throttle to keep
riding. If your Ultra Bee is offroad version, please the motorcycle stationary on a ramp or steep hill, as it
Keep your Ultra Bee in safe condition. Use only Surron understand your motorcycle is designed and can trigger the locked rotor protection which cause the
approved parts and Surron Motorcycles genuine manufactured for offroad use only. The tires are not motorcycle to slip back.
accessories. Maintaining your Ultra Bee properly is made for paved surface use and the motorcycle does
critical to your safety. A loose bolt, for example, can A rechargeable Lithium-ion battery is installed in the
not have turn signals or other features required for use motorcycle. The battery pack is located under the seat,
cause a breakdown in which you can be seriously on public roads. If you need to cross a paved or public
injured. Only operate the vehicle when it is in perfect please recharge the battery pack of your electric
road, use other authorized vehicle to transporting or get motorcycle after each use. Once fully charged, please
technical condition, in accordance with its intended use, off the motorcycle and push your motorcycle to your B disconnect from AC power supply. Make sure that the
and in a safe and environmentally compatible manner. destination. charging is carried out in a safe and open space or
2.2 This motorcycle is a high voltage electric motorcycle, under monitor. 2.3
The rear brake lever is located on the left side of the
follow the safety and caution instructions that apply handlebar. Because this electric motorcycle does not
when using an electric motor. If you smell an unusual C When unplugged the battery power plug while the key
have a manual transmission, and thus there is no clutch in the OFF position, the motorcycles electronic
odor coming from the lithium-ion (Li-Ion) battery, park and gear shifting.
your Ultra Bee in a safe place outside and away from components will consume a small amount of power and
flammable objects, and then turn off the key switch. Modifying the motorcycle is prohibited, as otherwise the battery pack will drain extremely slowly. If you
Contact your local authorized Surron dealer to help you safe operation cannot be guaranteed. Modification such don’t ride for a long-term period of time (30 days or
to inspect your Ultra Bee immediately. as using opening Li-ion battery pack, motor, and MCU more), you may need to charge the electric motorcycle
Several important operational considerations are listed
may render the motorcycle unsafe and may cause for a few hours prior to your next ride.
below:
Prior to each use, the rider must check everything listed severe personal injury. The manufacturer does not hold
in the “Check before Riding” section on page 7.1, and The battery pack will be damaged if it is stored for a
liable for non-approved modifications. Always turn the key switch A and motor stop switch B
the charge level of the battery pack as indicated on the long time under low power.
to the OFF position when not actively riding. It is
dashboard display. Be very careful when loading or adding accessories to extremely easy to forget that the motorcycle is still in
your motorcycle. Large or heavy items may adversely standby mode because it is completely silent. An
It is important to keep your motorcycle properly affect the handling and performance of your accident might occur if the motorcycle is left powered
maintained and in safe riding condition. Having a motorcycle. on while getting on or off the motorcycle.
breakdown can be difficult, especially if you are
stranded offroad far from your base. To help avoid Turn the motor stop switch B OFF and make sure the
problems, inspect your motorcycle before every ride and READY indicator is not light up when pushing or moving
Location of Important Labels
MCU recommended torque label A,MCU info label B
__________Caution__________
Only charge the Ultra Bee lithium-ion battery pack
with the manufacturer’s genuine charger or Surron
A
approved charger. Only use the battery pack while it is
inside the vehicle. High Voltage Battery pack
Warning Label A Warning Label B
The battery pack does not require nor benefit from B
deep discharging. To get the maximum battery pack
lifecycle, recharge the battery pack after each ride.
Frame Nameplate A, VIN label B
Constantly leaving the battery pack in a deep
discharging state will damage the battery cell.
2.4 2.5
Failure to follow instructions of the battery pack
A
storage and charging as written in this manual may
void the warranty of your Ultra Bee electric motorcycle. B
These guidelines have been rigorously tested to
ensure maximum battery pack efficiency and service.
__________Note__________
The battery pack contains components and elements Motor Serial Number A
that might harmful to the environment, so please Battery pack
dispose the battery pack properly and in compliance Warning Label C
with the applicable regulations. Never throw the
battery into the household trash bin.
A
T-BOX(Telematics BOX) Vehicle VIN Label

S/N Label
2.6 2.7
If your vehicle has T-BOX installed, please visit the

Download Center of Surron official website. Download
T-BOX(Telematics BOX) the Surron App, install and connect the device to use.
SIM Label
Scan this QR
code to enter
the Download
Center.
Feature Introduction Feature Introduction
A. Mirrors G. Key Switch
This Ultra Bee electric motorcycle is equipped with convex For description and operation, please refer to “Starting
mirrors. A convex mirror has a curved surface in order to and Operating”, on page 7.1.
offer a greater field of view than a similar flat mirror.
However, the greater field of view makes objects seem H. Front Brake Fluid Reservoir
further away than they really are. Care must be taken
when judging the distance of objects seen in these mirrors. For description and operation, please refer to
“Maintenance”, on page 10.5.
B. Rear Brake Lever
I. Front Brake Lever
For description and operation, please refer to “Feature
Introduction”, on page 6.1. For description and operation, please refer to “Feature
Introduction”, on page 6.3.
3.1 C. Parking Brake Lever 3.2
J. Right Combination Switch
Introduction”, on page 6.1 For description and operation, please refer to “Feature
D. Rear Brake Fluid Reservoir
K. Throttle Grip
For description and operation, please refer to
“Maintenance”, on page 10.5. For description and operation, please refer to “Feature
E. Left Combination Switch
L. USB Port
Introduction”, on page 6.1. 5V 2.4A USB A port
F. Dashboard
For description and operation, please refer to “Display

and Indicator”, on page 4.1. and “Feature Setting”,
on page 5.1.
A. Headlight E. Brake/Tail/License Plate Light
For headlight operation, please refer to “Feature For brake/tail/license plate light replacement, please
Introduction”, on page 6.1. refer to “Maintenance”, on page 10.11.
A B C D For headlight replacement, please refer to F. Side Stand Switch

This switch is a safety sensor that prevents accidently
For headlight alignment, please refer to incorrect motorcycle operation when the side stand is
“Maintenance”, on page 10.10. down.
B. Front Turn Signals G. Side Stand

E For turn signals operation, please refer to The side stand supports the motorcycle when parked.
3.3 “Feature Introduction”, on page 6.1.
The key switch should be in the OFF position when 3.4
parked.
For turn signals replacement, please refer to
“Maintenance”, on page 10.11. H. Chain Adjuster
Located on left and right side of the swingarm, for the

C. Integrated Battery Charging Port
tension adjustment procedure, please refer to
For description and operation, please refer to “Power “Maintenance”,on page 10.9.
Management”, on page 8.1.
D. Rear Turn Signals __________Caution__________

H Park the motorcycle only on a flat firm surface,
For rear turn signals operation, please refer to “Feature
otherwise the motorcycle could fall over and causing
F G damage.
For rear turn signals replacement, please refer to
A. Seat Lock
For description and operation, please refer to “Starting

and Operating”, on page 7.3.
B. Rear Shock Absorber

A B C and Operating”, on page 7.8.
C. Steering Lock

3.5 3.6
D. Front Fork
D
For description and operation, please refer to“Starting
E
E. MCU
For description and operation, please refer to “Power

System Management”, on page 9.1.
F. Battery Pack
G F
Management”, on page 8.1.
G. Motor

System Management”, on page 9.1.
Display and Indicator Display and Indicator
Dashboard Overview A. Clock corresponding to the Riding mode of SPORT, ECO and
DAILY. The Riding mode switch is located on the right
The clock displays time in 24-hour mode. handlebar.
B. Charge Indicator For description and operation, please refer to “Feature

This indicator and readout display the amount of
energy remaining in the battery pack, which is similar G. Speedometer
to the fuel gauge on a gasoline powered motorcycle.
The speedometer is digital display in either kilometers
C. ASR Indicator per hour (km/h) or miles per hour (mph).
This indicator displays the current ASR (Traction Control) For description and operation, please refer to “Feature
level, and it disappears when ASR is turned OFF. Setting”, on page 5.1.
4.1 4.2
D. Transmission Ratio Display H. Odometer
It displays the current transmission ratio of Ultra Bee The odometer displays the total distance the motorcycle
electric motorcycle. has been ridden in kilometers or miles.
E. Temperature Indicator I. Warning Code Display
The temperature indicator is on the left side of the When the system fault has been detected, the
dashboard LCD display, indicating the overall corresponding Warning Code will be displayed on this
temperature of the motor, MCU and battery pack. When area. For Warning Code explanation, please refer to
the temperature of one of these components exceeds "Troubleshooting" on page 11.4.
the maximum temperature limitation, the temperature
indicator will start to flash. For description and
E operation, please refer to “Starting and Operating”,
on page 7.4.
F. Riding Mode
This area displays the riding mode (S, E, D)

Display and Indicator Display and Indicator
A. Left Turn Signals Indicator C. System Warning Indicator D. Reverse Mode Indicator（R） the ASR indicator illuminates when activate
and goes off if ASR has been turned OFF.
Once the Left Turn Signals switch is toggled, The indicator illuminates when a fault has The indicator illuminates when reverse mode When the ASR indicator flashes means the
the Left Turn signals remains flashing until been detected. Please refer to is ready to use; the indicator flash when the speed sensor or the ASR feature is
the Turn signals request has been canceled. “Troubleshooting” for detailed Warning reverse mode is in use; the indicator malfunctioned. Please check whether the gap between
Code, on page 11.4. disappears when the reverse mode is OFF. the wheel speed sensor and the speed sensor ring is in
B. Low Power Indicator the range of 0.8 ~ 1.2mm, and whether the wheel speed
E. ABS（Anti-Lock Brake System）Indicator sensor is damaged.
This indicator displays the condition of the
power system, remain flashing when power The indicator illuminates or flashes when ABS
I. Ready Indicator
system enter low power mode. system fault has been detected or it is been
turned OFF. For description and operation, The indicator illuminates mean the motorcycle
please refer to “Starting and Operating”, on is ready to go.Twist the throttle when the
page 7.5. indicator illuminates, the motorcycle will
4.3 A B C D E F move. 4.4
F. Right Turn Signals Indicator
J. High Beam Indicator
Once the Right Turn Signals switch is toggled,
the Right Turn signals remains flashing until When the headlight high beam is ON, this
the Turn signals request is canceled. indicator illuminates.
G. Low Energy/Charging Indicator

I
When the energy remaining in the battery pack is low
J
(State of Charge (SOC) < 20%), the low energy
indicator illuminates. If the energy remaining
G in the battery pack is very low (SOC <5%), the
indicator flashes. The indicator also flashes
H
when the motorcycle is being charged.
H. ASR (Traction Control System) Indicator
The ASR (Acceleration Slip Regulation) traction control

feature is turned ON and OFF by the ASR button, and
Feature Setting Feature Setting
Display - Odometer 1.When the motorcycle key switch is in OFF, press and
A hold the M button and turn the key switch ON whilst __________Attention__________
still holding the M button for more than 2 seconds, then
When the speed display on the speedometer is
select between Miles per Hour (mph) and Kilometer per
Select total or trip mileage： Hour (km/h). higher than the actual speed, reduced the
transmission ratio until meet the actual speed;
1. To select the display of total or trip 2. is displayed when Miles per Hour (mph) has
increase transmission ratio if speed display on the
mileage , momentarily press the M button been selected.
speedometer is less than the actual speed.
when the dashboard in main display mode and the
3. is displayed when Kilometer per Hour (km/h)
speed of the motorcycle is 0km/h. __________Caution__________
B has been selected.
2. When Trip mileage displayed, and the motorcycle Please change the transmission ratio with cautious.
Dashboard Setting speed is 0km/h, the speedometer display area shows (Stock original transmission ratio is 1.0).
the Top speed; the speedometer will instantly display
5.1 The features and displays on the dashboard can be the current speed when the motorcycle starts to Display - Transmission ratio 5.2
customized to your personal preferences by using the A moving.
and B buttons on the Handlebar Control.
Reset trip mileage and maximum speed: Transmission ratio setting： Time Display
A. Mode Button (M)
To reset the trip mileage and maximum speed, When the motorcycle key
By momentarily pressing or holding the M button you simultaneously by pressing and holding the S button switch is in OFF, press and hold the S button and turn the
can reset fields and toggle through the menus and for more than 2 seconds in the trip mileage mode, Clock Setting:
key switch ON whilst still holding the S button for more
display options. when the dashboard in main display mode and the than 2 seconds, then enter into the transmission ratio Press and hold the M button for more than 2 seconds
B. Select Button (S） speed of the motorcycle is 0km/h. setting mode, and “ “ indicator flashes. To after the motorcycle is switched ON, speed is 0km/h to
adjust the transmission ratio by momentarily press M enter the clock setting mode, the “Hours” will start to
To select the corresponding feature by pressing S button or S button. Momentarily press S button to flash and ready to adjust; momentarily press M button
button when entered the feature menu. decrease transmission ratio by 0.1 till lowest transmission
Unit Display – Speed again, the “Minutes” will start to flash and ready to
ratio; Momentarily press M button to increase by 0.1 till adjust; momentarily press M one more time will quit
highest transmission ratio. Press and hold M button for clock setting mode.
more than 2 seconds to save the current setting
Select Miles per Hour (mph) or Kilometer per Hour (automatically save and exit transmission ratio setting When “Hours” is flashing and ready to be set, momentarily
(km/h) ： mode after no action for 5 seconds). press S button will increase 1 hour, press and hold S
button increase will increase “Hours” gradually until
Feature Setting Feature Setting
release S button. After finish the “Hours” adjustment, System Feature Mode Display For example, when feature B2 shown on the 8. Charging power adjustment feature(U1 U2 U3)
momentarily press M button will save current setting dashboard, momentarily press Ready button in Right Factory default at U3 (U1 means the charging power is
and enter “Minutes” setting. Combination Switch to switch between different setting 480W; U2 is 750W; Maximum charging power U3 is
levels, such as B3, B4, B0, B1, etc. Switch in sequence 1100W).
When “Minutes” is flashing and ready to be set, until find the correct setting level. If there is no action
momentarily press S button to increase 1 minute, press for a long time, system will exit automatically. Exit System Feature Mode Setting (X):
and hold S button increase will increase “Minutes”
The available features are listed below: 1. Make sure the Key Switch is ON and lift the side
gradually until release S button. After complete the
stand will exit System Feature Mode Setting
“Minutes” adjustment, momentarily press M button to
1. Level setting for brake energy regenerative feature
save the current setting and quit clock setting mode. 2. If no action in 10 seconds, it will exit System Feature
(B0 B1 B2 B3 B4 B5) Factory default at B2 (feature is
A B disabled in B0, and strengthens in turn from B1 to B5). Mode Setting automatically.
Note: Display one English letter in field A (Different 2. Level setting for coast energy regenerative feature
ASR (Traction Control English letters are displayed according to different (E0 E1 E2 E3 E4 E5) Factory default at E3 (feature is
__________Warning__________
5.3 5.4
System) Indicator feature modes).Display one number in field B (Different disabled in E0, and strengthens in turn from E1 to E5). It is recommended to turn off the tilt protection in
Numbers are displayed according to different feature
3. Level setting for ASR feature (A1 A2 A3) Factory off road environment, to avoid the loss of power
modes).
default at A2 (feature strengthens in turn from A1 to due to the triggering of tilt protection when
When you use the ASR button to turn the ASR ON and
System Feature Mode Setting: A3). performing some jump or stunt. To extend the life
OFF or select the ASR setting level, the ASR level will
display as follow: span and the safety of the battery pack, when
When the motorcycle is in its normal operating mode or 4. Setting for brake override feature (P0 P1) Factory
with side stand down, press and hold ASR button on default at P0(feature is disabled in P0, and activated in battery state of charge(SOC) is over 95% or
the Left Combination Switch and Ready button in the P1). battery internal temperature exceed the working
Right Combination Switch at the same time over 2 condition temperature between 0°C to 50°C, the
5. Setting for tilt protection feature (C0 C1) Factory
seconds to enter the system feature setting mode. energy regenerative system will be disabled.
default at C1(feature is disabled in C0, and activated in
ASR Display Explanation C1).
After enter the system feature setting mode:
non display(ASR turned OFF)
Momentarily press ASR button on the Left Combination 6. Diagnostic report feature (T0 T1） Factory default at
display(ASR turned ON level3) Switch to switch between each feature, such as B2, E3, T0 (feature is disabled in T0, and activated in T1).
P0, etc.
display(ASR turned ON level3) 7. Throttle sensitivity adjustment feature (F1 F2 F3）
Factory default at F1 (feature sensitivity is strengthens
display(ASR turned ON level3) in turn from F1 to F3, ONLY available in SPORT mode).
Handlebar Controls F. R\S Button (Reverse Mode\ASR quick setting) I. Brake Lever Adjuster
Reverse mode: When the throttle is in fully closed Adjustment nut used to set brake lever position, by
position, press and hold the R/S button, the reverse using 2.5mm hex key and 8mm open end wrench to
indicator R on the dashboard will illuminates, and the adjust the brake lever position to fit the rider’s riding
Ultra Bee motorcycle will enter the Reverse mode. habit.
Only when the R/S button is released and the throttle is J. Overtaking Button
returned to fully closed position, the system will exit
the reverse mode and the forward mode will be This switch is self-return switch button. When the
functionally again. headlight is in the low beam position, press the button,
the high beam is on, high beam indicator on the
A B C D E F G H I J K The Ultra Bee motorcycle will “shake” to reminder the dashboard also illuminates. Release the button, high
rider when enter or exit Reverse mode. ASR quick beam is off.
6.1 A. Rear Brake Lever D. Turn Signals Switch setting: 6.2
K. ASR (Traction Control System) Button
When you pull or squeeze the brake lever, it will control When you push the Turn signals switch to the left or 1. Quick press R/S button once to display current ASR
the rear brake system. When braking, the throttle should right, the corresponding front and rear Turn Signals will level. The Acceleration Slip Regulation (Traction Control
be in the idle position. The brake lights are also lit. flash. When the Turn signals light switch is turned on, System) can be adjusted by the ASR button in the left
2. Quick double press R/S button to shift one ASR level,
the Turn signals indicator on the dashboard light up. combination switch.
B. Parking Brake keep double press to switch in cycles.
Be sure to turn and change lane operations in ASR button is located behind the left combination
When parking on a steep hill or ramp, apply the accordance with the local law and regulations. Unlike G. Hazard Warning Lamp Switch switch, trigger switch. When ASR is off:
parking brake to prevent the motorcycle from rolling cars or other vehicle, Turn Signals can only be manually
When the switch is pressed, the front and rear turn 1. No action: ASR off.
back. For instructions and operations, please refer to canceled on the Ultra Bee motorcycle. Press the switch
signals are all flash to warn others of situations, which
page 6.4 of "Feature Introduction". and it will return to the OFF (middle) position.
include needing to stop or park under emergency 2. Press and holding: ASR is turned on and active in the
C. Headlight High/Low Beam Switch conditions. When pressed again, the switch resets and previous setting ASR level, release the button will
E. Horn Button
the turn signals go out. (This is the headlight high disable the ASR.
When the switch is pressed, the headlight changes from When the Key switch is in the ON position, the horn will beam switch on Ultra Bee X version)
3. Quick press 3 times: ASR is turned on, and locked in
low beam to high beam. It remains in the selected operate when the button is pressed. The Ultra Bee
H. ABS Button active state; quick press 3 times again, ASR will be
position until it is switched back. When in the high motorcycle is very quiet when riding, and the horn can
turned off.
beam position, the high beam indicator on the be used to warn pedestrians, cyclist, driver or any other
For operations and instructions, please refer to " Starting
dashboard lights up. personal present.
and Operating" page 7.5.
Riding Mode Switch C. DAILY Mode D
L M
Slide this switch to the bottom to enter Daily mode. In
A
A this mode, the power output is reduced and acceleration
is more gent, so that is suitable for daily riding.
B
B Parking Brake Operation
Ultra Bee electric motorcycle is equipped with a parking
brake. When triggered, the parking brake system will
C
in the no power output state until the B on the bottom prevent the electric motorcycle from rolling forward or
of the switch is pressed. The switch does not switch off backward. There are three gears for parking brake
all operational functions, only cut off the power to the intensity, which should be selected according to
power train. The Riding mode includes SPORT mode S, DAILY mode D different scenarios.
6.3 and ECO mode E. You can switch among Riding modes 6.4
N O P
O. Riding Mode Switch while riding, and there will be specific icon showing on
the dashboard.
L. Front Brake Lever The Riding Mode Switch toggles between SPORT, ECO
and DAILY riding modes. For instructions and A. SPORT Mode S
When you pull or squeeze the brake lever, it controls
operations, please refer to page 6.4 of "Feature
the front braking system. When braking, the throttle Slide this switch to the top to enter the SPORT mode.
Introduction".
should be in the idle position. The brake lights are also This mode has the strongest power output and
lit. acceleration ability. It is highly recommended being
P. Throttle Control A. Parking Brake On
used in trail or any off-road terrain. Users are strongly
M. READY Button When the motorcycle is in READY state, twist the recommended to use this mode only after getting Squeeze the rear brake lever and push the parking
throttle in a counter-clockwise rotation start the motor familiar themselves with the Ultra Bee motorcycle. brake lever, the brake gear will into the parking brake
When the motorcycle is in ready condition, press the
and accelerate the motorcycle in a forward direction. limiting slots, and release the rear brake lever.
button will make the motorcycle enter the riding state,
Release the throttle and it snaps back to the idle B. ECO Mode E
The READY indicator also illuminates.
position will stop the motor, decelerate the motorcycle. Press this switch in the middle to enter ECO mode. In B. Parking Brake Off
N. Motor Stop Switch The throttle sensitivity level can be adjusted in the this mode, the power and acceleration ability are much
System Feature Mode, please refer to page 5.3 for reduced, the Ultra Bee motorcycle is much easier to ride Squeeze the rear brake lever, the parking brake lever
When pressed A on the top of the switch, it will cut off details. and maximized the cruise range. will automatically pop out of from the parking brake
the power supply for the power train. The MCU remains limiting slots.
Battery Pack Removal Battery Pack Installation
A 1. Insert the key into the seat lock switch A and turn the key 1. Open the battery compartment cover and put the
according to the arrow direction to unlock the seat lock. battery pack in the battery compartment.
2. After the seat springs up, lift the rear end of the seat 2. Connect the orange power plug B first, and then the
up slightly, and then pull the seat backward to remove B blue communication plug C. Make sure to insert the
the seat according to the arrow direction. plug carefully and vertically to avoid damages.
3. Press the battery compartment cover ① down, push C 3. Close the battery compartment cover according to
two battery compartment cover clamp toggles ② the arrow showing on the diagram and press the
downward and flick the latch of two clamps ③ forward battery compartment cover ② down, then flick the latch
③ ① respectively to disengage the latch from the hook, and ③ of two clamps ③ backward respectively to engage the
①
then open the battery compartment case cover hook in place, and push two toggles ① upward to lock
6.5 ② ②
according to the diagram. the battery compartment cover. 6.6
4. Remove the blue communication plug C and then the 4. Push the positioning slot at the front of the seat into
orange power plug B. Make sure to disconnect the plug the front positioning bushing on Ultra Bee body, then
carefully and vertically to avoid damaging the connectors. align the hook in the middle of the seat with the
positioning bracket on subframe. After that, push the
5. Lift up the battery pack to remove the battery pack seat forward in the direction of the arrow shown in the
and store it in a safe place. figure to install the positioning slot and hook in place.
Press the rear end of the seat down to lock the seat.
__________Warning__________
Do not change the installation steps of the __________Warning__________
communication plug and the power plug at will.
Before removal or installation of the battery pack
B Remember not to connect or remove the power plug
on the Ultra Bee motorcycle, the key switch must be
while the communication plug is still plugged in. As the
in the OFF position, so that the whole motorcycle is
battery pack is a high-voltage components, wrong
in no power condition.
C installation steps may cause severe damage or even
personal injury.
Feature Introduction Starting and Operating
Check Before Riding Check the cold tire pressure, maintain the correct tire
Charger Storage pressure, and check for damage and abnormal wears of
Before operating the electric motorcycle, please check the tire surface. As described on page 10.1, when the
the following items to ensure that the Ultra Bee electric tread depth is reached the warning mark on the tire,
motorcycle is in operational condition: please do not ride the motorcycle and replace the tire
immediately.
Battery pack
Check that the battery level displayed on the battery

__________Warning__________
pack or dashboard is sufficient enough to support your
riding. We recommend you to fully charge before your Unusual tire pressure is a common reason that
next trip. cause of tire failure, and may cause severe tires
A B
issues or loss control of the electric motorcycle,
Chain
6.7 which may result in serious personal injury. Check 7.1
Check the chain tension and condition. Adjust or the tires regularly to ensure perfect tire condition.
In order to provide Ultra Bee rider a better experience, sure the buffer foam on the bottom of the seat is fully
replace if necessary. Please refer to "Chain" on page
there is a storage room designed on the Ultra Bee, secured with the charger. For description and how to
10.9.
which can be used to store the charger or other items. install the seat, please refer to "Battery pack installation".
Electrical System
1. Remove the seat. For description and operation,
Brake system
please refer to “Battery pack removal”. ____________Note____________ Check whether the headlight, turn signals lights and
Squeeze the brake lever and push the motorcycle to see
brake lights/taillights are functioning properly.
2. Remove the input cable A from the charger and place When installing the seat back in, make sure that if the front and rear wheels are fully locked. You should
be able to lock the wheels completely by braking.
it into the storage compartment. the charger and cables are stored secured in place Key Switch
3. Place the charger B in the storage compartment to avoid damages to the cable or charger. Throttle
upside down (As shown in the figure, the direction of
When the key switch is in the off position, twist the
the charger is indicated by arrows and labels.) and
throttle and release it to check whether the throttle is
store the output cable of the charger at the back of
move smoothly and return to idle freely.
storage compartment. There is positioning structure of
the charger designed for fixing the charger inside the
Tires
storage compartment.
Check the tire pressure and tread depth of the tires.
4. At last, install the seat back on the motorcycle, make
Starting and Operating Starting and Operating
This is a two-position switch located on the right side of Remove the key immediately after turn off the key key into the steering lock and turn it counterclockwise. can be removed when in lock position.
the dashboard. The functions listed below: switch and safely park the motorcycle to prevent the
2. Remove the key.
vehicle being stolen. Starting and Operating
OFF A
Steering Lock Lock the steering lock after parking the motorcycle to
ON B prevent unauthorized use or been stolen. Starting
OFF position 1. Turn the key switch from OFF position to the ON
Seat Lock position.
This position is to turn off the Ultra Bee electric
2. Confirm the battery percentage display on the
motorcycle, thereby turn off all the electrical system. A
The key can also be removed from this position. dashboard.
ON position 3. Press the motor stop switch to the start position.

B
7.2 This position is to turn on the Ultra Bee electric 4. Gently squeeze the left rear brake lever to make sure 7.3
motorcycle. The following changes occur when switch to that the parking brake is unlocked.
this location: This is a two-position switch located on the back side of
5. After confirm there are no obstacles and passing
the lower triple clamp. The function instruction is as This is a two-position self-return switch located on the
Dashboard ON. vehicles in surrounding, lift the side stand, press the
follows: back of rear shock absorber. The function instruction is READY button to enter the READY mode, and the green
Headlight ON. Lock A as follows: READY indicator on the dashboard will light up, and
twist throttle inward (counter clockwise) to increase the
Taillight ON.(Not available for X version) Unlock B Lock A speed and start riding.
Operate Key Switch： Lock Steering Lock： Unlock B
Braking
1. Insert the key into the key switch and turn clockwise 1. Turn the handlebar to the left till the limit. Operate Seat Lock：
The brake levers are located on the left and right
to switch the key from OFF position to ON position, then
1. When in lock position, insert the key into the seat handlebars.
start the Ultra Bee electric motorcycle. 2. Lock the Ultra Bee electric motorcycle by insert the
key into the steering lock and turn it clockwise. lock and turn clockwise to switch the key from lock
When you pull the right brake lever, it controls the front
2. When the Ultra Bee electric motorcycle is started, turn position to unlock position. When the key is in unlock
brake.
the key counterclockwise to switch the key from ON 3. Remove the key. position, the seat can be removed.
position to OFF position, then the Ultra Bee electric When you pull the left brake lever, it controls the rear
Unlock Steering Lock： 2. When releasing the key, the key will automatically
motorcycle is turned off. brake.
return from unlock position to lock position, and the key
1. Unlock the Ultra Bee electric motorcycle by insert the
ABS（Anti-lock Braking System） ABS operation method
__________Warning__________ ____________Note____________
1. After turn the key switched ON, ABS is turned on by
If ABS is disabled or been turned off, apply too After each ride, please check the remaining energy
__________Warning__________ default.
much force to the brakes will cause the wheels to and charge the battery pack in time. The ABS anti-lock braking system maximizes the
lock up. This may cause the tires lost traction and 2. When the ABS is in the OFF condition, the ABS
braking efficiency in emergency situations and the indicator flashes slowly.When the ABS is in the ON
you will lose control of the electric motorcycle Temperature Indicator
safety during riding. Under certain conditions, ABS condition, the ABS indicator is off.
which may result in serious injury or even death.
The electric motorcycle power system will generate can shorten the braking distance, but it cannot be
3. When the ABS button is pressed for more than 3
Progressively using the brakes and controlling the heat during operation, to keep the Ultra Bee electric replaced by good riding habit and skills. seconds and not released within 5 seconds, the ABS
applying force on the brake lever will gradually motorcycle can continuous operation. The Ultra Bee Please ride safely follow the local traffic rule and ON/OFF switch request will be ignored and the ABS
stop the electric motorcycle without locking the electric motorcycle will self-monitoring the temperature
regulations and respect the legal speed limit on keeps the current state.
of each component of the power system, displayed on
wheels. Your electric motorcycle is a powerful the road.
the dashboard, to ensure the power system operating 4. When the ABS button is pressed for more than 30s,
7.4 vehicle, so it is strongly recommended that you
through a comprehensive multiple thermal Ride cautiously when turning. If you braking while 7.5
the ECU of the ABS treats the switch signal as a fault
practice adequately, and get familiar with all the management strategy. turning, ABS may not be able to offset the signal, and the ABS returns to default ON state, the ABS
safe emergency stops operation. centrifugal force of inertia. Such activities will indicator illuminate. The ABS can only be turned off
Temperature indicator on the dashboard A, indicates
after the power is switched OFF and ON again.
the power system temperature (battery pack, motor cause unsafe riding and easily cause accidents.
Parking and MCU). Certain riding conditions and environments may Disable ABS
reduce the braking efficiency of ABS and make its
1. When the throttle is in the closed position, press the When power system temperature is over the
braking distance longer or even similar to the 1. In the parking state, put down the side stand.
motor stop switch to the closed position. temperature limitation, the entire temperature indicator
A will start to flash. motorcycle without ABS. 2. Place the motor stop switch in the OFF position.
2. Put side stand down in case of the vehicle tilt over.
3. Turn the key to the ON position.
3. Turn the key switch to the OFF position and remove ABS Switching ON/OFF conditions
the key, and keep it in a safe place. 4. Press and hold the ABS button for 3 seconds and
1. The electric motorcycle is powered on; released within 5 seconds, now all ABS functions are
4. Lock the parking brake to prevent the motorcycle turned off, and the ABS indicator flashes slowly.
from moving due to the gradient (it is recommended to 2. The speed of the front and rear wheels of the
use the parking brake no matter parking on flat ground A motorcycle is zero; Reactivate ABS
or steep hill, this is a good parking habit and will keep
3. The electric motorcycle is not in diagnostic mode. 1. Every time the key switch is turned ON, the ABS
your motorcycle safe).
system is activated by default。 pressed and held for more than 30seconds, the ABS
indicator will be always on. greatly different, experiencing a wheel damaged
2. Activating and deactivating the ABS system are the
accident or offroad riding, the ABS indicator will
same operations, which can restore the ABS system 5.When the ABS is in the diagnosis mode, the ABS
from the OFF state to the ON state. indicator is on. light up and ABS will be disabled.
____________Note____________
__________warning__________ __________Caution__________ To reactivate the ABS, please stop the Ultra Bee A
When ABS is disabled, the electric motorcycle will ABS indicator flashes slowly with frequency of 1 time electric motorcycle completely, then turn the key
be able to operate as a motorcycle without ABS per second, flashes rapidly with frequency of 2 times switch to the OFF position, wait for about 5
function, and the braking distance may increase. per second. seconds, and then switch back to the ON position. Compression Damping
__________Caution__________ __________Warning__________ Once both wheels reach 5km/h and are fully
functional, the ABS light should be turned off. ____________Note____________
When the ABS system is disabled, the ABS indicator When Ultra Bee electric motorcycle exceeds
7.6 7.7
will be continuously flashing slowly. 5km/h, if the ABS indicator light is still on, it The appearance of front fork may vary in different
indicates that the ABS system is malfunctioning, Front Fork Adjustment brands, please refer to the actual product.
and the ABS may not work normally. Please
ABS Indicator Rebound damping
contact the Surron authorized dealer or workshop Use a flat-blade screwdriver to turn the screws B on the
1. When the ABS system detects a fault, the ABS fault for service in time. When the ABS system is not Adjust the rebound damping by turning the knob A at bottom of the left and right front fork feet to adjust the
indicator will illuminate. If the fault is eliminated, the working, Ultra Bee electric motorcycle will operate the bottom of the left and right front fork. The symbol compression damping. The symbol "+" means
ABS indicator will disappear when the motorcycle speed "+" means increasing rebound damping, and the increasing compression damping, and the symbol "-"
as a motorcycle without ABS, which may increase
reaches 5km/h in the current state or turn on the key symbol "-" means reducing rebound damping. means reducing compression damping.
the braking distance and may even cause
switch and reach the speed of 5km/h next time.
unpredictable danger. Turn the rebound adjusting knob A clockwise in the "+" Turn the adjusting screw B clockwise in the "+" direction
2. When the ABS is in the ON mode and the speed of the ABS work requires comparing the relative speed direction to increase the rebound damping, resulting in to increase the compression damping.
electric motorcycle reaches 5km/h, the ABS indicator reduced the fork rebound speed.
of the front and rear wheels. Failing to use the Turn the adjusting screw B counterclockwise in the “-"
light goes out.
tires specified by the manufacturer may affect the Turn the rebound adjusting knob A counterclockwise in direction to reduce the compression damping.
3. When the ABS is in the OFF mode, the ABS indicator ABS functions and also the braking distance of the the "-" direction to reduce the rebound damping,
flashes slowly. resulting in increased the fork rebound speed.
Ultra Bee electric motorcycle.
4. When the ABS button is being pressed, the ABS If the speed of the front and rear wheels are
indicator flashes rapidly. But when the ABS button is
Rear Shock Adjustment Rebound Damping Rear shock preload adjustment
Compression damping The rebound adjustment screw B is located at the 1. Using adjusting wrench to loosen the spring lock
bottom right side of the rear shock absorber using ring A.
The compression adjustment knob A is located on the screwdriver to adjust the rebound. "+" printed on the
adjustment screw means increasing rebound damping, 2. Use an adjusting wrench to turn the adjustment
top right side of the rear shock absorber. "+" is printed
"-" means reducing rebound damping. ring B.
on the adjusting knob to indicate increasing
B compression damping and "-" indicates reducing
Turn the adjusting screw B clockwise in the "+" direction 3. Rotate the adjustment ring B counterclockwise to
compression damping. reduce the preload on the spring and rotate the
to increase the rebound damping, resulting in reduced
the shock rebound speed. adjustment ring B clockwise to increase the preload of
Turn the adjusting knob A clockwise in the "+" direction
the spring.
to increase the compression damping.
Turn the adjusting screw B counterclockwise in the "-"
direction to reduce the rebound damping, resulting in 4. Using adjusting wrench to tighten and lock the spring
____________Note____________ Turn the adjusting knob A counterclockwise in the "-"
7.8 increased the shock rebound speed. lock ring A. 7.9
direction to reduce the compression damping.
The appearance of front fork may vary in different
brands, please refer to the actual product.
Keep the left and right fork leg setting symmetric

when adjusting the rebound and compression
damping. A B
The damping and spring preload should be
adjusted according to the road conditions and the
weight of the rider. Avoid to adjusting the
____________Note___________
damping to the maximum limit value at all time,
The damping and spring preload should be adjusted
otherwise the front fork may malfunction or even
reasonably according to the road conditions and the
lead to a fatal or serious injury.
weight of the rider. Avoid adjusting the damping to
____________Note____________ ____________Note____________ the maximum limit value at all time, otherwise the
The appearance of rear fork may vary in different The appearance of front fork may vary in different shock absorber may malfunction or even lead to
brands, please refer to the actual product. brands, please refer to the actual product. fatal or serious injury.
Starting and Operating Power Management
Battery Pack high-pressure water pump or compressed air, especially If you ride a long time in hot weather (>36ºC) or spend
all the connectors and cables. Do not put the battery certain qualifications, special training and tools, a majority of your ride at high speeds, do not charge
The Ultra Bee electric motorcycle uses high- fully inside water. The water should not exceed the or by law in some country or region. right after the ride as battery pack will not be charged
performance and high rated lithium-ion battery which height of the center of the wheel if riding in places in “hot”. Allowing your battery pack a few hours to
can be used in the ambient temperature range of - having high water level, otherwise it may cause water ____________Note____________ cool down prior to recharging will prolong its life. You
20℃～45℃，the best working condition is when ingress in the battery pack, internal short circuit and may also benefit from off-peak electricity rates by
The battery pack contains harmful components
ambient temperature is between 10℃～30℃. Extreme permanent failure of the battery pack. waiting until the evening to charge.
and elements to the environment, so please
low or high ambient temperature will affect the battery
pack performance and life span. Do not use the battery If water ingresses into battery pack or battery pack had dispose the battery pack properly and in You can directly plug the charger into the battery
pack at temperatures beyond the allowable range, and other faults, it is strictly prohibited to charge the battery compliance with the applicable regulations. charging port A on the left side of the motorcycle.
do not charge the battery pack below 0℃. pack again. It may cause the risk of fire hazard,
Never throw the battery into a household trash The charger will turn off automatically when the
combustion and explosion of the battery pack and lead
The charge time of the battery pack is about 4.5h in to fatal or serious injury. bin. battery pack is fully charged. Please disconnect the
normal ambient temperature. power supply of the charger and disconnect the
8.1 The battery pack is water resistant and sealed with a charging plug. 8.2
When the ambient temperature is too low, the high voltage circuit inside. If the external structure is
Power Supply and Charging
performance of the battery pack will be affected. It is damaged, this will reduce the water-resistant
Before charging, please check whether the input
normal that the range will be reduced a little, and the performance of the battery pack. If the water-resistant
voltage range of the charger is compatible with the grid
performance of the battery pack will automatically structure is damaged, please contact the authorized
voltage, AC 85 ~250V / 200~240V.
recover after the temperature rises back to working Surron dealer or Service department. It is strictly
condition. prohibited for customers to open or disassemble the Before charging the battery, ensure the battery is
Lithium-ion battery packto avoid potential damage and placed on a flat, firm surface, and the battery charger
When battery pack not in use for a long time of period, serious danger. is adequately ventilated.
please charge the battery to 60%～80% of the full
battery capacity, and you will need to check the Before charging, please check whether the load power
remaining battery percentage every month. Must of AC power network can meet the power requirements A
recharge the battery pack to 60%～80% of the full
__________Warning__________ of battery charger.
battery capacity if the battery state of charge drops There is a risk of electric shock when working on
below 30%, to avoid damaging the battery pack When charging, please connect the battery pack plug
high- voltage components. The motorcycle’s high first, then connect the AC power plug.
permanently and reducing the battery performance and
voltage system has no user serviceable parts.
lifespan.
Work on high-voltage components requires
It is strictly prohibited to wash the battery pack with a
Power Management Power Management
_____Charging Precautions_____ serious injury.

When charging, please putthe motorcycle in a Do not charge the battery pack below 0 ℃,
safe place and beyond the reach of children. otherwise it will damage the battery pack. It can
only be charge after the temperature of the
Avoid using the battery pack when it has just
battery pack rises back to above 0 ℃. The
finished charging. It is highly recommended to Contact Surron authorized dealer or Surron
maximum charging temperature inside the
put the motorcycle or battery pack in a well- service department for inspection and service
battery pack is 55 ° C. If the internal temperature
ventilated environment and let it cool down of the battery pack exceeds this temperature, it immediately.
for at least 10 minutes after it is fully charged. can only be allowed to charge after cooling back
It is prohibited to cover any object on the to below 55 ° C. If the battery pack is discharged
charger during charging. This charger is for rapidly due to heavy duty riding, the internal
temperature of the battery pack may still be
8.3 indoor use. Please use it in a dry and well- 8.4
higher than 55 ° C even the ambient temperature
ventilated environment.
is lower than that.
After charging, please put the charging socket
The battery pack is only allowed to return to
protection cap back on. normal temperature by itself. Do not use other
__________Warning__________ methods to raise or lower the temperature of the
Always charge the battery pack in a well- battery pack. There is no particular fire hazard for this
ventilated environment and far away from any The battery pack may not be able to charge motorcycle when the battery pack is intact, but if
fire hazard. Do not charging in rain, humidity immediately after high power output or high the motorcycle or battery pack catches fire,
condition, direct sunlight or any other extreme temperature operation. Should let the battery please throw the battery pack into the water to
weather conditions. pack cool down for 30 minutes or longer before
prevent more damage, also inform the local fire
The battery pack can only be charged with a charging. The battery management strategy does
department and explain the fire source.
genuine charger supplied by the original not allow charging when the internal temperature
manufacturer or specified charger authorized exceed the temperature limitation, otherwise the
by Surron. The use of unauthorized chargers battery pack might be damaged and reduce the
or accessories may cause damage or failure of battery pack lifespan.
the battery pack, or even lead to fatal or
Power cables had high current during operation,
do make sure the cables are correctly and firmly
connected, ensure that the torque and tightness of
cable fastening bolts meet the recommended
Customers are not allowed to disassemble the torque requirements, and cable insulation also
motor without authorization from Surron, meets the requirements. Disassembling, removing
otherwise it may cause the position sensor or replacing power system components, cables or
malfunction or damage the corresponding connectors can cause severe burns or electric shock
seal which can lead to motor malfunction. that may result in serious injury or death.
The power system is a 74V high voltage system

and the power cable is in orange color for easy
identification. During operation, repair and
damage to the MCU or power system. maintenance or cleaning of the motorcycle, it is
necessary to ensure that the electric motorcycle
and power cables are well isolated.
Maintenance of the Ultra Bee electric motorcycle __________Attention__________
must be scheduled to ensure the safe, reliable
performance. The required maintenance schedule
that specifies how often you should have your electric
motorcycle serviced and what items need attention.
If you do not have enough experience or tools,
contact Surron authorized dealer nearby you to
maintain your motorcycle. Your warranty will be void
if damage, malfunctions, or performance problems
caused by improper maintenance or repair of the
electric motorcycle.
3. Tighten the steering tube to adjust nut to 20N.m and
then loosen it by 1/4 turn;
Check regularly and tighten the following fasteners on
the Ultra Bee electric motorcycle according to the 4. Tighten the steering tube to lock bolts and the front fork
specified torque. mounting bolts on the upper triple clamp;
Caution: Steering tube lock nut adjustment method: 5. Check whether or not the handlebar turns smoothly and
repeat the above operation if necessary.
1. Put the motorcycle on the support stand to lift the Thread locker needed (e.g.
front wheel off the ground; KAFUTER K-0609 or similar products)
2. Loosen the steering tube lock nut and the front fork
lock bolt on the upper triple clamp;
caution
Thread locker needed

(e.g. KAFUTERK-0609
or similar products)
Battery Pack Brake System Brake Fluid Check
Bee electric motorcycle should be in a flat and
This chapter introduces how to maintain the brake Brake Oil Cup upright state and the handlebars should be turned
__________Caution__________ system of Ultra Bee motorcycle, covering ABS (anti- back to ensure that the oil cup is in a horizontal
lock braking system), brake pads (front and rear Check through the oil level inspection window B to
1. Battery packs are lithium-ion systems that do position. When adding new brake fluid, if the brake
dedicated brake pads) and recommended brake observe the level of brake fluid. If the fluid level is
not require maintenance but need to be significantly lower than one-third of the oil mirror, brake fluid overflows, it should be removed immediately
fluid volume and types for front and rear brake
recharged from time to time. When not in use for a systems. fluid must be added. Before opening the oil cup, please to prevent contamination of other parts.
long time, please charge the battery pack to clean all dust or debris on the lid A to avoid
about 60% ~ 80% of the power storage. You will Brake System HCU contaminating the brake fluid. 3. Check the lid seal to make sure that there is no wear
or damage, and the position is correct.
need to check the remaining power every month. The Ultra Bee electric motorcycle is equipped with ABS. A low fluid level may indicate worn brake pads or a leak
If the battery pack power drops below 30%, it Only when the HCU (Hydraulic Control Unit) is filled in the hydraulic system. Check whether the brake pads 4. Install the upper cover screw of the oil cup (torque
should be recharged to 60%~ 80% to prevent the with brake fluid, the braking system operates are worn and/or the hydraulic system is leaking. Only use 4N.m).
efficiently. To fill the HCU with brake fluid, a vacuum the new DOT 4 brake fluid in a sealed container.
battery pack from losing activity, which will affect
pump and a filling machine are needed. Users need to Brake Disc Inspection
performance and cause damage. The steps of adding brake fluid are as follows:
bleed air from the HCU. We recommend you to have
2. The battery pack should be kept away from The brake pads must be checked at the specified
the authorized Surron dealer to provide professional
1. Unscrew the two screws on the upper cover of the oil intervals in the maintenance scheduled, please refer to
high temperature environments. Do not store it in services. cup, and remove the upper cover of the oil cup and the page 10.2. Check the remaining amount of brake pad
high temperature environment or under direct oil cup gasket. material visually from the side of the brake caliper.
sunlight. When not used for a long time, please
2. Add new DOT 4 brake fluid. If the thickness of the front brake pad is less than 1mm
store the battery pack in an ambient temperature
and the thickness of the rear brake pad is less than
of 10°C ~30°C.
__________Caution__________ 1mm, replace the brake pads. If the metal part of the
3. Only a service agent authorized by the brake pad A is damaged, please replace the two brake
manufacturer is qualified to repair or dismantle Do not splash the brake fluid on the painted pads immediately.
the battery pack. surface, as it may damage the painted surface.
Spilling brake fluid on plastic products can cause
Brake Pad Replacement
4. Disposing of the battery packs is subject to local
laws. Used battery pack is encouraged to be corrosion. Before removing the cover, make sure to It is recommended to check and run-in after replacing
handled and recycled by professional company or put an oil absorbent towel under the main cylinder new brake pads or brake discs to ensure that the brake
organization and not to be discarded at will. reservoir. Before checking the liquid level, the Ultra discs and brake pads adapt and match again. Correct
run-in can improve the brake feel and reduce or
__________Warning__________
The shock absorber contains high-pressure gas or
liquid.
Do not try to tamper with or disassemble the shock
absorber.
Please avoid impact, high temperature or open
flame on the gas cylinder.
After riding the motorcycle, the shock absorber and
the gas cylinder may be in a high temperature,
please avoid being burned.
Improper operation of the shock absorber may
cause damage or serious personal injury. For
maintenance, please refer to the maintenance
scheduled on page 10.2 and Page 7.7 for adjustment.
s
__________Warning__________ __________Warning__________
Bend, distorted or cracked rim.
Impact marks on the rim.
Surron Loosen, bent or missing spokes.
Whether there are cuts, cracks, penetrated, splits or

missing tread blocks in the tread or sidewall area.
Tire bulge, bumps or even exposed tire thread or cords.

7. Test ride the motorcycle.
Whether Tire tread wears unevenly.
Please refer to the maintenance scheduled on page 10.2 8. After the trial ride, please re-check whether the chain
The height of the tire installation mark is uneven.
for the inspection and maintenance of the chain. is adjusted correctly, and re-adjust it if necessary.
If you find any of the conditions above, please replace
the wheels and/or tires immediately. 1. Check for chain dirt accumulation, keep the chain and
sprockets clean.
__________Warning__________ 2. Check the chain wear, tightness and lubrication.
(1) After turning off the motor stop switch, turn off

motorcycle key switch and remove the key from the
motorcycle, and use a motorcycle lift stand to raise the
motorcycle wheels off the ground. Move the chain up
and down by hand and check whether the chain
tension is within the recommended range: 10-25mm.
(2) Adjust chain if the chain tension does not meet the
specification. When adjusting, first loosen the rear __________Caution__________
wheel axle nut, and then adjust the left and right
1.Use a lift stand so that the rear wheel is off the ground,
adjusting bolts to adjusting the chain tightness within
turn off the motor stop switch and remove the key from
the recommended range.
the key switch.
(3) Use an appropriate amount of chain oil or chain wax
2. Loosen the rear axle nut C.
to lubricate the chain.
3. Loosen the locknut A of the left and right adjusting bolts B.
__________Caution__________ 4. Adjust the left and right adjusting bolts B equally until
the chain is adjusted within the specified range.
5. Tighten the rear axle nut C.
6. Tighten the left and right lock nuts A to fix the position

of the adjusting bolt B.
B A B
be
____________Note____________
When the headlight A/turning signal B/tail light or brake
light C is damaged, please contact the authorized Surron
dealer for a complete replacement. B C B
2. Be extremely careful when cleaning the dashboard, it is

easy to be scratched than other parts of the motorcycle.
__________Warning__________
In order to extend the service life of the power system,

the Ultra Bee electric motorcycle should be stored in a
cool and ventilated place. Storing the Ultra Bee electric
motorcycle in a hot or humid place will shorten the life
span of the battery pack and electrical system. For more
information about batteries and electrical systems, 2. Replace the defective fuse with the same specification
please refer to page 8.1. model.
The motorcycle electrical system has a multi-channel

__________Caution__________ overloaded protection device. The fuse is a one-time
__________Warning__________ protection device, which will melt and protect when the
circuit is overloaded. When replacing the fuse, use the
same specification model.
If the fuse melts repeatedly, please contact the local

authorized Surron dealer to check the electrical
system.
Only Surron authorized professionally trained

technicians are qualified to provide maintenance
services for the battery pack. Please note that
unauthorized handling of the internal components
of the battery pack is dangerous. Do not
disassemble the battery pack!
Ultra Bee Electric Motorcycle Troubleshooting battery pack to be discharged below -20°C, which is a
strict limited standard specified by the battery
All Ultra Bee electric motorcycles are carefully inspected manufacturer.
before delivery. Even the Ultra Bee electric motorcycle is
It is recommended to store the Ultra Bee electric
carefully inspected, some technical problems may occur
motorcycle in a suitable temperature environment.
occasionally. The following information provides
guidelines to help you identify problems and do the basic The motorcycle can be stored in the following
repairing or maintenance. If you are unable to solve the conditions:
problem by yourself, please contact the local authorized
Surron dealer. If there is no dealer in your area, please 1. Ambient temperature should never be lower than -
reach out to Surron’s after-sales service team. 20°C, it is recommended not even below 0°C.
Temperature Precautions 2. Before store, charge the battery pack to 60% ~ 80% of the
battery state of charge (SOC). You should check the battery
Cold Weather SOC at least once a month. If the battery pack power drops
below 30%, it should be recharged to 60% ~ 80%.
The cold weather will not permanently affect battery
capacity. However, riders may find the motorcycle’s 3. The battery pack can only be charged when ambient
range and power reduce as cold temperature may temperature is above 0°C.
impact on the amount of power the battery pack can
release. Storage temperatures below -20°C may permanently
reduce the battery pack performance. Keep the
Therefore, when used in an environment below 0°C temperature above -20°C and follow the guidelines of
compared to an environment at 25°C, the motorcycle long-term storage (please refer to “Long-term Storage"
may temporarily reduce its effective range by 30% or so. on page10.15) to ensure that the battery pack in good
condition during winter storage.
In extreme cold weather, the Ultra Bee motorcycle may also
temporarily reduce power and fail to reach top speed. Hot Weather
It is not recommended to ride the motorcycle when the In high temperature condition, the battery won’t have any
battery pack temperature is below -5°C. If ridden at low performance changes. However, when the battery
temperature, the battery pack must be placed at internal temperature is higher than 55°C (real time value),
ambient temperatures above 0°C for charging. The the battery management system will immediately stop
battery management system (BMS) does not allow the the battery discharging to avoid damage.
Riding prohibited. If the battery pack state of charge
(SOC) is 0, or if the battery management system detects
some serious internal faults, the motorcycle will be
prohibited from use until the problem is solved.
Charging prohibited. If the battery management system

detects some serious internal faults, it will prevent
charging, even if the battery pack is connected to the
charger and plugged into AC power until the problem is
solved.
During charging, to prevent battery pack being
damaged, battery management system (BMS) will
stop charging when ambient temperature is lower Ultra Bee electric motorcycle has high voltage ____________Note____________
than -5°C. Please keep in mind that battery will components so please take proper precautions when
not be severely damaged when ambient using it. The high voltage used in these components is
dangerous and can result in burns, electric shocks and
temperature is over - 20°C while the battery state
even serious personal injury. __________Warning__________
of charge (SOC) is also over 30%.
_ _ _ _ _ _ _ S e r i o u s Wa r n i n g _ _ _ _ _ _ _
When battery pack is connected to the motorcycle, if the

battery management system detects a serious internal
failure, one or both of the following two measures will
be taken to prevent battery pack damage:
WARNING CODE CHART WARNING DESCRIPTION SOLUTION
CODE
WARNING ER-038
CODE DESCRIPTION SOLUTION Battery voltage sensor error
Dashboard data ER-040
ER-000 Check dashboard wire connection Battery all temperature sensor error
communication protection
Bike enter Low Power Mode, Startup self-diagnostic
ER-003 Over discharge protection (level 2) ER-041
check if motor is in locked rotor condition temperature sensor error
Contact Surron or authorized dealer
ER-004 REGEN overcurrent protection (level 2) Lower REGEN setting ER-043 Battery discharge MOS error
Battery discharge MOS over Stop using the bike and contact
ER-008 ER-044 Battery charge MOS error
temperature protection (level 2) manufacturer or authorized dealer
Battery charge MOS over Stop charging and contact ER-100 MCU electron tube error
ER-010 manufacturer or authorized dealer
temperature protection (level 2)
Startup self-diagnostic over Bike enter Low Power Mode
ER-011 Turn OFF the key switch and back to ON again ER-101 MCU over current protection (level 1)
Battery cell temperature
ER-013 ER-104 Motor position sensor error Contact Surron or authorized dealer
unbalance protection (level 2) Stop using the bike and contact
ER-015 Battery pack insulation protection (level 2) manufacturer or authorized dealer ER-105 Motor locked rotor error Check if motor is in locked rotor condition
Battery cell volume Contact Surron or authorized dealer ER-106 MCU sampling error Contact Surron or authorized dealer
ER-017
unbalance protection (level 2)
ER-107 MCU over temperature protection (level 2) Stop using the bike and wait until the MCU
ER-019 Battery cell low voltage protection (level 3) Charging the battery pack temperature back to working condition
ER-022 Stop using the bike and contact ER-108 Motor over temperature protection (level 2) Stop using the bike and wait until the
Discharging over current protection (level 3) manufacturer or authorized dealer Motor temperature back to working condition
Battery cell discharge over ER-109 Main power cable instant
ER-024 Check MCU main power cable
temperature protection (level 3) Stop using the bike and wait until the Low voltage protection
Battery cell discharge low temperature back to working condition ER-110 Main power cable Low
ER-025 Charging the battery pack
temperature protection (level 3) voltage protection (level 3)
ER-030 BMS protection board 1 error ER-111 Main power cable high voltage protection Disable REGEN function
Battery cell over/low Stop using the bike and wait until the
ER-031 BMS protection board 2 error Contact Surron or authorized dealer ER-113 temperature back to working condition
ER-037 Battery hall sensor error ER-114 Throttle signal protection Check if throttle cable is short circuited or
unable back to idle position
Troubleshooting Troubleshooting
WARNING WARNING DESCRIPTION SOLUTION
CODE DESCRIPTION SOLUTION CODE
Throttle ground protection Check if e-brake is short circuited ER-145 Battery cell high voltage difference power limitation low power mode (level 2)
ER-115
ER-146 Stop using the bike and wait until the
Brake override triggered Check if Brake override system is short circuited High MOS discharging temperature power limitation temperature back to working condition
AL-116
AL-147 Charging the battery pack and contact
Check if side stand switch is still down Battery cell low voltage power limitation manufacturer or authorized dealer
AL-117 Side stand switch/motor stop switch triggered
AL-118 Tilt switch protection Check tilt switch

Check bike communication cables,
ER-119 Main power cable Low power protection charge the battery pack
ER-127 Motor temperature sensor error Contact Surron or authorized dealer
11.6 AL-128 REGEN disabled Check battery temperature and battery voltage 11.7
ER-129 CAN communication error Check all wire and cables
ER-130 Speed sensor error Check if front and rear wheel speed sensor is well connected
ER-131 Main power cable instant High voltage protection Disable REGEN function
ER-133 Key switch power loose protection Check key switch and MCU cable connection
ER-134 MCU firmware malfunction protection Turn OFF the key switch and back to ON again
ER-135 Battery cell high voltage difference protection Contact manufacturer or authorized dealer
High MOS discharging temperature MCU protection Stop using the bike and wait until the
ER-136 temperature back to working condition
ER-137 Battery cell low voltage protection Charging the battery pack and contact
manufacturer or authorized dealer
ER-138 MCU Regeneration Protection Turn OFF the key switch and back to ON again
ER-144 BMS discharging over current power limitation low power mode (level 1)
Troubleshooting Faults Possible cause Action
Faults Possible cause Action Throttle error Replace throttle
Battery not plug into correct position Check battery plug MCU not plug in position Check MCU plug connection
Bike powered on but
Battery SOC too low Charging the battery battery SOC not display Motor encoder not plug in position Check motor encoder plug connection
Battery enters temperature protection Wait until temperature back to working condition Contact authorized dealer repair or replace MCU
Bike does not MCU or motor encoder error
power on Main harness fuse melted Check all wire and cables and replace fuse Contact authorized dealer repair or replace motor
Key switch not properly engaged Recheck key switch or replace new key switch Bike powered on but Coulombmeter not connect properly Contact manufacturer or authorized
battery SOC not display dealer to repair or replace battery
DC converter error Replace DC converter Coulombmeter error
Battery enters temperature protection Wait until the temperature

Battery malfunction Contact Surron or authorized dealer back to working condition
Lift Side stand up charger not plug properly Check power source and plug again
Side stand switch protection
Charger not working
Check Brake override system Charger malfunction Replace charger
Brake override protection
Switch off the key switch and turn on Battery malfunction Contact manufacturer or authorized dealer
Tilt sensor was triggered but not reset again after lift up the motorcycle
Throttle not in idle position Low battery SOC Charge battery
when motorcycle powered on Check throttle position
Bike powered on Battery low SOC protection Charging the battery Battery temperature protection
Temperature back Wait until the temperature
but not moving to working condition back to working condition
Motor temperature protection Wait until the temperature MCU or motor temperature protection
MCU temperature protection back to working condition Riding mode switch error Replace riding mode switch
Side stand switch error Disconnect or replace side stand switch USB not plug properly Check USB connection and plug again
USB prot no power
Brake override system error Disconnect or replace Brake override switch USB converter error Replace USB converter
Tilt sensor error Disconnect or replace tilt sensor Note: We will keep updating all the information above, please check latest version on our website.
11.10 11.11
PARTS COVERED BY THE WARRANTY pads and rotors, drive belt, drive chain, fork seals,
bearing, grips, foot pegs, and the seat etc.
Surron warrants to the customer that the motorcycle is
defect-free both in terms of material and workmanship GENERAL EXCLUSIONS FROM WARRANTY
from the factory. Due to the battery chemistry, there is a
This warranty does not cover any failures resulting from,
normal, expected reduction in range/capacity that
or caused by:
battery packs can yield over time and usage.
Depending on use and storage conditions, battery 1. Lack of proper maintenance or contrary to the
packs will degrade during the duration of this warranty requirements described in the Owner’s Manual.
time. Surron will only repair or replace pursuant to this
2. Modification, alterations, and installation of parts that
warranty term a battery pack that exhibits a nominal
are not genuine Surron parts or supplied as original equipment.
storage capacity reduction of greater than 20% of the
published nominal capacity, as measured by Surron or 3. Parts, components or battery pack damaged by use or
a Surron authorized dealer/workshop. operation under abnormal circumstances, damages due
to accident, collision, abuse, neglect or exceeded use like
Any part found to be defective during the motorcycles
competition level.
stated warranty period under proper use and normal
operating conditions subject to the limitations of this 4. Modification, alterations, and installation of not
warranty policy will be repaired or replaced free of genuine Surron or Surron authorized Power System like
charge. “Normal operating conditions” require routine motor, gearbox, battery and MCU.
care and maintenance of the Surron electric motorcycle
5. Normal wear components, including but not limited to,
and battery pack as described in the Owner’s Manual.
the following: tires, rim, brake components, spokes, drive
WARRANTY LABOR COVERAGE chain, drive belt, handle grips, all bearings, all seals, all
transmission gear, suspension valving/seals, all
Labor to replace parts that are covered in the Surron sprockets, foot pegs and seat.
warranty, which are found to be defective in material or
workmanship, is no charge to the original purchaser. 6. Damage, malfunctions, or performance problems
Warranty repairs must be done only with the caused by continued operation of the motorcycle after an
authorization of Surron. The cost of parts and labor error code shown or other warning indicates a
involved in any routine care and maintenance and/or the mechanical or operational problem.
replacement of parts due to normal wear and tear, use,
or deterioration, including but not limited to: tires, brake 7. Any cosmetic concerns that arise as a result of
km km
km km
km km
90 / 90-19 offroad tire 90 / 90-19 offroad tire
(optional)
PMSM MCU PMSM MCU

k k
k k
Changes or modifications not expressly approved by the take them to a recycling center. Call your local or state
party responsible for compliance could void the user's circuit different from that to which the receiver is office of public works or environmental services to find
authority to operate the equipment. connected. a recycling center in your area and get instructions on
4. Consult the dealer or an experienced radio/TV how to dispose of non-recyclable wastes. Improper
technician for help. disposal of drained fluids is harmful to the
_____________Note_____________ environment.
This equipment has been tested and found to
You and the Environment
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits Owning and riding a motorcycle can be enjoyable, but
are designed to provide reasonable protection you must do your part to protect nature. When you
against harmful interference in a residential show respect for the land, wildlife, and other people,
installation. This equipment generates, uses and you also help preserve the sport of off-road riding.
can radiate radio frequency energy and, if not
Following are tips on how you can be an
installed and used in accordance with the
environmentally responsible motorcycle owner.
instructions, may cause harmful interference to
radio communications. However, there is no 1. Choose sensible cleaners. Use a biodegradable
detergent when you wash your Ultra Bee. Avoid aerosol
guarantee that interference will not occur in a
spray cleaners that contain chlorofluorocarbons which
particular installation. If this equipment does damage the atmosphere’s protective ozone layer. Don’t
cause harmful interference to radio or television throw cleaning solvents away; see the following
reception, which can be determined by turning guidelines for proper disposal.
the equipment off and on, the user is encouraged
2. Recycle Wastes. It’s illegal and thoughtless to put
to try to correct the interference by one or more of
used engine oil in the trash, down a drain, or on the
the following measures:
ground. Use coolant, and cleaning solvents contain
1. Reorient or relocate the receiving antenna.
poisons that can hurt refuse workers and contaminate
2. Increase the separation between the equipment
our drinking water lakes, rivers, and oceans.
and receiver.
3. Connect the equipment into an outlet on a 3. Put toxic wastes in separate sealed containers and
13.13 13.14
13.15

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for the Ultra Bee Series

Riding Tips For Maximum Range Important Information.......................................................................2.3

Riding Mode Switch..................................................................................6.4 Power Supply and Charging..................................................................8.2

Parking Brake Operation............................................................................6.4

Battery Pack Removal...............................................................................6.5 P o w e r Sy s t e m M a n a g e m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 .1

S t a r t i n g a n d O p e ra t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 Maintenance ............................................................................10.1

T-BOX(Telematics BOX) Vehicle VIN Label

If your vehicle has T-BOX installed, please visit the

For description and operation, please refer to “Display

A B C D For headlight replacement, please refer to F. Side Stand Switch

B. Front Turn Signals G. Side Stand

Located on left and right side of the swingarm, for the

D. Rear Turn Signals __________Caution__________

For description and operation, please refer to “Starting

B. Rear Shock Absorber

For description and operation, please refer to “Starting

For description and operation, please refer to “Starting

For description and operation, please refer to “Power

For description and operation, please refer to “Power

B. Charge Indicator For description and operation, please refer to “Feature

E. Temperature Indicator I. Warning Code Display

This area displays the riding mode (S, E, D)

G. Low Energy/Charging Indicator

H. ASR (Traction Control System) Indicator

The ASR (Acceleration Slip Regulation) traction control

Check that the battery level displayed on the battery

ON position 3. Press the motor stop switch to the start position.

Keep the left and right fork leg setting symmetric

_____Charging Precautions_____ serious injury.

The power system is a 74V high voltage system

Thread locker needed

Impact marks on the rim.

Surron Loosen, bent or missing spokes.

Whether there are cuts, cracks, penetrated, splits or

Tire bulge, bumps or even exposed tire thread or cords.

__________Warning__________ 2. Check the chain wear, tightness and lubrication.

(1) After turning oﬀ the motor stop switch, turn oﬀ

5. Tighten the rear axle nut C.

6. Tighten the left and right lock nuts A to ﬁx the position

2. Be extremely careful when cleaning the dashboard, it is

In order to extend the service life of the power system,

The motorcycle electrical system has a multi-channel

If the fuse melts repeatedly, please contact the local

Only Surron authorized professionally trained

Charging prohibited. If the battery management system

When battery pack is connected to the motorcycle, if the

AL-118 Tilt switch protection Check tilt switch

ER-127 Motor temperature sensor error Contact Surron or authorized dealer

ER-129 CAN communication error Check all wire and cables

Troubleshooting Faults Possible cause Action

Faults Possible cause Action Throttle error Replace throttle

Battery enters temperature protection Wait until the temperature

PMSM MCU PMSM MCU

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D. Rear Turn Signals Caution

_Charging Precautions_ serious injury.

Warning 2. Check the chain wear, tightness and lubrication.