M.C.

E Society’s
Abeda Inamdar Senior College of Arts, Science and Commerce
(Autonomous)
Azam Campus, Pune-01
Department of B.B.A (Computer Application)
T.Y.B.B.A (C.A) Term-I

Project Report
On
Title of Project:

CAR RENTAL BOOKING

SYSTEM
Presented By:
Name: Sayyed Mohd Aman Iqbal
ROLL NO: 255

Name: Shaikh Fardeen Anwar

ROLL NO: 248

CLASS: TYBBACA
DIVISION: B
BATCH NO: T40
UNDER THE GUIDANCE OF:
"Dr. Alifiya Jahagirdar"
 ACKNOWLEDGEMENT:

The Knowledge and Satisfaction that accompanies a

Successful Completion of a Project is Hard to describe.
Behind any Successful Project there are wise people
guiding throughout. We thank them for guiding us,
Correcting our Mistakes and Providing valuable
feedback.

We would consider it as our privilege to express our

gratitude and respect to all those who guided and
encouraged us in this project.

I thank Dr.Alfiya Jahagirdar(Head of Department)

for her encouragement and favours. I would also like to
thank Prof. HADIYA MAM guide who meticulously
went away the call of duty in rendering numerous
detailed comments on technical matters and inspiring
guidance at all stages of development of this project.
 INDEX

Sr. No Contents
1. Introduction
2. Existing System
3. Proposed System
4. Feasibility Study
5. DFD
6. ERD
7. System Requirement
8. Input and Output Screen
9. Conclusion
10. Future Enhancement
11. Bibliography

INTRODUCTION:
A Car Rental Booking System is a sophisticated software platform
that empowers customers to effortlessly reserve vehicles of their
choice from rental companies. It simplifies the process of finding,
selecting, and booking vehicles for specific durations, catering to
diverse needs ranging from personal trips to business travels. This
system revolutionizes the traditional car rental process,
transforming it into an efficient, digital, and user-centric
experience.

In today's fast-paced world, convenience and flexibility are

paramount. This holds especially true in the realm of
transportation, where the demand for on-demand services has
given rise to innovative solutions. One such solution is the Car
Rental Booking System – a technological marvel that bridges the
gap between customers seeking convenient mobility and rental
companies aiming to provide a seamless experience.

Existing System:
A car rental booking system without an online process would
typically involve customers interacting with the car rental
company through offline methods, such as phone calls, in person
visits, or email communication.

• Phone Reservations: Customers interested in renting a car

would call the car rental company's phone number. A staff
member would assist them in selecting a vehicle, specifying the
rental dates, and providing any necessary information.

• In-Person Reservations: Customers could visit the physical

location of the car rental company and interact with the staff
directly. The staff would help them choose a vehicle and
complete the booking process.

• Email Reservations: Customers could send an email to the car

rental company indicating their rental requirements. The staff
would respond with available options and details for
confirmation.

• Reservation Confirmation: Once the customer's reservation

details are collected, the staff would check the availability of
the requested vehicle for the specified dates. If available, the
reservation would be confirmed.

• Booking Details: The staff would create a reservation record

that includes the customer's contact information, rental dates,
vehicle details, and any special requests.

• Paperwork: The customer and the car rental company would

agree on the rental terms, including rental rates, deposit
requirements, and any additional services. The staff would
 prepare the necessary paperwork, including a rental
agreement.

• Invoicing and Payment: The staff would generate an invoice

based on the agreed-upon terms. The customer might pay a
deposit or provide credit card information to secure the
reservation. The final payment would be made upon vehicle
pickup.

• Vehicle Pickup: On the specified rental start date, the customer

would visit the car rental location to pick up the reserved
vehicle. The staff would verify identification, complete any
remaining paperwork, and provide keys to the customer.

• Vehicle Return: At the end of the rental period, the customer

would return the vehicle to the rental location. The staff would
inspect the vehicle for any damages and calculate the final
rental charges.

• Record Keeping: The car rental company would maintain

manual records of reservations, rental agreements, payments,
and vehicle condition reports.

• Customer Support: Throughout the rental period, customers

could contact the car rental company for support, changes to
the reservation, or extending the rental period.

• Inventory Management: The company would manually update

the availability status of vehicles based on reservations and
returns.
• Reporting: The company might use manual processes to
generate reports on rental activity, revenue, and vehicle
utilization.

Proposed System:

• Online Booking: Customers can visit the company's website or

mobile app to browse available vehicles, check rental rates, and
 make reservations. They can select their desired pickup and
return dates and times.

• Vehicle Inventory Management: The system maintains a real-

time inventory of available vehicles, including vehicle types,
models, specifications, and images. The inventory is
automatically updated as reservations are made.

• User Profiles: Customers can create accounts where they can

manage their booking history, personal information, and
preferences. This also allows for a more personalized
experience and easier repeat bookings

• Dynamic Pricing: The system calculates rental prices based on

factors such as vehicle type, rental duration, location, and
seasonal demand. Special offers, discounts, and loyalty
programs can also be integrated.

• Secure Online Payments: Customers can securely make

payments using various online payment methods, including
credit/debit cards and digital wallets.

• Confirmation and Notifications: Customers receive instant

booking confirmations via email or SMS. They also receive
reminders about upcoming reservations, pickup instructions,
and return procedures.

• Damage Tracking: The system allows customers to report

existing damages to vehicles during the booking process. Upon
return, staff can review this information and compare it to the
actual condition of the vehicle.

• Fleet Maintenance: The system tracks vehicle maintenance

schedules and alerts staff about required maintenance. This
ensures that vehicles are in optimal condition for rentals.
• Reporting and Analytics: Generate detailed reports on rental
statistics, revenue, utilization rates, customer feedback, and
more. These insights help the company make informed
decisions and improve their services.

• Admin Dashboard: The car rental company's staff can manage

the system through an administrative dashboard. They can
update vehicle information, monitor bookings, manage
customer support requests, and adjust pricing.

• Customer Support Integration: The system includes a customer

support module that allows customers to reach out for
assistance through various channels, including live chat, email,
or phone.
• Integration with External Systems: Integrate with accounting
software for seamless financial management and with CRM
tools to maintain strong customer relationships.

• Data Security: Implement robust security measures to protect

customer information, payment details, and system
functionality.

• Enhanced Customer Experience: The online system offers

customers a user-friendly and convenient way to browse and
book vehicles, reducing the need for manual interactions.

• Improved Operational Efficiency: Automation of processes

such as inventory management, booking confirmations, and
payment processing leads to smoother operations.

• Real-Time Updates: The system provides real-time updates on

vehicle availability, ensuring accurate information for both
customers and staff.
• Data-Driven Decisions: The reporting and analytics features
enable the company to make datadriven decisions for pricing,
fleet management, and customer service improvements.

• Time and Cost Savings: Automation reduces manual paperwork

and administrative tasks, leading to time and cost savings.

• Scalability: The system can be easily scaled as the car rental

business grows, accommodating more vehicles, customers, and
locations.

Feasibility Study:

A feasibility study is an essential step in the development of

any software project, including a car rental booking system. It
helps you assess whether the project is viable and worth
pursuing. Here's how you can conduct a feasibility study for a
car rental booking system:

1. Define the Project Scope:

Clearly define the objectives and goals of the car rental booking
system.

2. Market Analysis:
Research the car rental industry in your target market.
Identify competitors and their offerings.

3. Technical Feasibility:
Assess the technical requirements and constraints, including
hardware, software, and technology stack.

4. Economic Feasibility:
Estimate the project's budget, including development costs,
maintenance, and ongoing expenses.
Analyze the potential return on investment (ROI).
Consider factors like revenue generation, cost savings, and
market potential.

5. Legal and Regulatory Compliance:

Ensure compliance with local and national laws and regulations
related to car rentals, data protection, and payment processing.

Data Flow Diagram:

Level 0:
 Level 1:

System Requirement

1. Hardware Requirements:
 ● Processor: 12th Gen Intel(R) core(TM) i5-1235U
● Processor Speed: 1.30 GHz
● Ram: 16 GB Ram
● Hard Disk: 512 GB SSD

2. SOFTWARE REQUIREMENT
● FRONT-END:-HTML,CSS.
● BACK-END:-PHP AND MY SQL
● OS:-WINDOWS 11
● OTHER TOOLS:-NOTEPAD++, VS-CODE.

Input Output Screens

 Conclusion

In conclusion, our Car rental booking system represents

a convenient and eco-friendly solution for individuals
looking to explore their surroundings, commute, or
enjoy leisurely rides. With a user-friendly platform, a
diverse fleet of well-maintained bicycles, and a
commitment to customer satisfaction, we aim to
provide an exceptional experience for our customers.

Through our service, we strive to promote sustainable

transportation options, reduce congestion, and
contribute to a cleaner environment. We understand
the importance of flexibility, affordability, and safety,
and we continuously work to improve our offerings in
these areas.
 Future Enhancement

A car rental booking system can benefit from various

future enhancements to improve user experience,
efficiency, and competitiveness in the market. Here are
some potential enhancements you could consider:

Mobile App Development: Develop dedicated mobile

apps for both Android and iOS platforms to allow
customers to book rentals on the go. Mobile apps can
also provide features like GPS navigation and mobile
check-ins.

Integration with Navigation Services: Integrate the

booking system with popular navigation services like
Google Maps or Waze to provide real-time directions to
rental locations and destinations.

Driver Verification: Enhance security by implementing

driver verification processes, such as facial recognition
or biometric authentication.

Accessibility Features: Ensure the system is accessible

to individuals with disabilities by complying with
accessibility standards.

Automated Billing: Implement automated billing and

invoicing processes to reduce paperwork and streamline
financial transactions.
 Bibliography

1. Book Reference:
➢ Web Technology (HTML, CSS, JavaScript).

2. Website Reference:
➢ www.google.com
➢ www.youtube.com
➢ www.w3schools.com

3. Software Reference:
➢ Visual Studio Code
➢ Chrome
➢ Notepad