Orcale Fusion
Orcale Fusion
Orcale Fusion
December 2011
Oracle® Fusion Applications Common User Guide
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Contents
1 Overview
Using Oracle Fusion Applications: Overview ...................................................................1-1
Business Process Management: Explained ........................................................................1-2
2 Navigation
Watchlist ............................................................................................................................2-1
3 Search
What's the difference between the various searches on the page ...................................... 3-1
FAQs for Oracle Fusion Applications Search ....................................................................3-1
Search in Local and Regional Areas ................................................................................. 3-2
4 Data Management
Working in Spreadsheet: Points to Consider .................................................................... 4-1
FAQs for Data Management ............................................................................................. 4-2
6 Collaboration Features
Activity Streams: Highlights .............................................................................................6-1
Announcements: Highlights ............................................................................................. 6-2
Discussions ....................................................................................................................... 6-3
Links: Highlights .............................................................................................................. 6-4
Spaces ............................................................................................................................... 6-5
Tags: Highlights ................................................................................................................ 6-7
FAQs for Collaboration Features ...................................................................................... 6-8
8 Personalization
FAQs for Page Personalization ......................................................................................... 8-1
Preferences ........................................................................................................................ 8-1
9 Help
Searching for Help: Points to Consider ............................................................................ 9-1
Help Types: Explained ......................................................................................................9-1
FAQs for Help .................................................................................................................. 9-2
10 Troubleshooting
Troubleshooting Process: Examples ................................................................................ 10-1
Diagnostic Tests: Highlights ........................................................................................... 10-3
Predefined Diagnostic Tests ............................................................................................ 10-3
FAQs for Troubleshooting .............................................................................................10-20
11 Accessibility
Accessibility Features: Explained ....................................................................................11-1
Accessibility Preferences: Explained ............................................................................... 11-2
Keyboard Shortcuts: Explained .......................................................................................11-2
Preface
This Preface introduces the guides, online help, and other information sources
available to help you more effectively use Oracle Fusion Applications.
With a local installation of help, you can add custom help files to replace or
supplement the provided content. Help content patches are regularly made
available to ensure you have access to the latest information. Patching does not
affect your custom content.
Note
The Guides menu also provides access to the business process models on which
Oracle Fusion Applications is based.
For guides that are not available from the Guides menu, go to Oracle Technology
Network at http://www.oracle.com/technetwork/indexes/documentation.
Use the My Oracle Support Knowledge Browser to find documents for a product
area. You can search for release-specific information, such as patches, alerts,
white papers, and troubleshooting tips. Other services include health checks,
guided lifecycle advice, and direct contact with industry experts through the My
Oracle Support Community.
Documentation Accessibility
For information about Oracle's commitment to accessibility, visit the Oracle
Accessibility Program website at http://www.oracle.com/us/corporate/
accessibility/index.html.
Navigation
After you sign in, you land in the home page of Oracle Fusion Applications,
which includes the Welcome dashboard and other dashboards relevant to your
roles. Use these dashboards and the global area, specifically the set of menus
including Navigator, as starting points for navigation. One navigation feature is
the Watchlist, which provides a set of shortcuts to items that you want to track or
that require your attention.
Search
Searches are available throughout the applications and help you find the
business objects that you want to view or manage. While most searches are
specific to one or more business objects, the search in the global area lets you
search in a broader scope.
Data Management
Aside from creating, editing, and otherwise managing business objects in the
application pages, you can also work in a spreadsheet where available. You
create or edit records in a Microsoft Excel file and upload the records back into
Oracle Fusion Applications.
Collaboration Features
Collaboration features are tools, for example tags and discussions, that let you
coordinate your activities and share information with others. You can use some
of these features for social networking within your enterprise.
Overview 1-1
Processes, Reports, Analytics
Use processes, reports, and analytics to process data in a batch or to display
information in a way that meets business needs or aids in decision-making. You
can generate statutory reports, review business intelligence analyses, and so on.
Personalization
Personalization involves changes you make to the page that apply only to you,
for example hiding specific sections or table columns, or adding regions to
a dashboard. You can also use preferences to personalize the application for
yourself, for example by setting language preferences. Use the Personalization
menu in the global area to personalize pages or set preferences.
Help
Aside from the help that you see embedded in the application, for example hint
text, you can also use Oracle Fusion Applications Help to find the information
that you need regarding what you are working on. You can access Oracle Fusion
Applications Help through help windows or the Help link in the global area.
Troubleshooting
When you encounter an issue that you cannot resolve by consulting Oracle
Fusion Applications Help, there are diagnostic tests and other troubleshooting
features available to you or your help desk. You can access some of these features
from the Help link in the global area.
Accessibility
Oracle Fusion Applications provides comparable access to persons with
disabilities, with features such as keyboard-only support, the ability to alter font
sizes and screen colors, and interoperability with assistive technology such as
screen readers. You can enable some of these features by setting accessibility
preferences, which you access from the Accessibility link in the global area or
from preferences.
The levels of the business process modeling hierarchy are: industry (L0),
business process area (L1), business process (L2), activity (L3), and tasks (L4). L1
Overview 1-3
1-4 Oracle Fusion Applications Common User Guide
2
Navigation
Watchlist
You can include any saved search that you created on this search page as a
Watchlist item, and it would be available to be displayed in your own watchlist
only. All saved searches from the same search page appear in the Watchlist under
one predefined Watchlist category.
Your Watchlist preferences contain all the predefined categories and items
available to you, as well as any saved searches that you selected to use in the
Navigation 2-1
Watchlist. From this list, you can specify which categories and items to display
in your own watchlist. To access your Watchlist preferences, go to the global area
and select Personalization - Set Preferences - Watchlist .
From the subset you selected to display, you can also choose to hide items that
have no results found. Whenever the Watchlist refreshes, if there are no records
that meet the criteria of the Watchlist item, then that item is not displayed in
your watchlist.
Renaming Items
You cannot rename predefined Watchlist items or items based on your saved
searches. You can ask your administrator to edit predefined Watchlist item
names, but the changes will apply to all users.
For Watchlist items based on your saved searches, the saved search name is
displayed as the Watchlist item name. You can rename the saved search using
the Personalize Saved Searches dialog box from the corresponding search page.
The Watchlist item name is then automatically updated the next time that the
Watchlist is refreshed.
The Watchlist feature provides a set of shortcuts to items that you want to
track or that require your attention. Use the Watchlist to see a count for each
item and to navigate to the relevant work area where you can view or perform
tasks on the item. For example, a Watchlist item is for expense reports awaiting
submission. You can see how many expense reports you have created but not yet
submitted, and click the Watchlist item link to navigate to the work area where
these reports appear.
The Worklist feature presents workflow tasks that require your approval or
other action, as well as notifications for you to view. Use the Worklist to manage
your tasks, access their details, or take appropriate action. For example, some
managers might see approval tasks for invoices, and select a particular task to
approve, reject, or otherwise act on the corresponding invoice.
Note
In some cases, you can use either the Watchlist or Worklist to perform the
same task. For example, managers can also use the Watchlist item for invoices
requiring their approval to see all such invoices and then select the one to act on.
When you select a saved search to be included as a Watchlist item in the Manage
Watchlist dialog box, you determine that the item is available for the Watchlist,
not that it is necessarily displayed. So even though your saved search is included
in the Watchlist, it could be hidden due to your Watchlist preferences.
• You administrator has disabled using saved searches from specific search
pages as Watchlist items.
• You no longer have access to tasks or pages that were previously available
to you.
In these cases, you can no longer see the corresponding Watchlist items in your
watchlist or in your Watchlist preferences.
Why is the last refreshed time of the Watchlist region different from that of
individual Watchlist items?
The last refresh time for the entire Watchlist is displayed at the top of the
Watchlist region. Each Watchlist item, however, is defined with a refresh interval,
which your administrator sets. When you refresh the Watchlist, the count is
refreshed for an item only if the time since the last refresh of that item is greater
than the defined refresh interval.
For example, a Watchlist item with a refresh interval of ten minutes was last
refreshed at 1:00. If you refresh the Watchlist at 1:07, the last refreshed time for
the item remains at 1:00 because it has not been ten minutes since its last refresh.
Your refresh, however, may have updated the count for other items, and 1:07 is
displayed as the last refreshed time for the entire Watchlist region.
Why is the count different between a Watchlist item and the page that the item
link takes me to?
Navigation 2-3
2-4 Oracle Fusion Applications Common User Guide
3
Search
What's the difference between the various searches on the page?
The search in the global area is always available to you and lets you search for
various objects in all categories that are relevant to you and your roles. Use
this search to quickly find something based on keywords, especially if you are
searching across different objects and do not have more specific criteria. The
global area search is based on Oracle Fusion Applications Search.
Searches in the regional area or local area, where available, let you search for
specific objects or a related group of objects. Use the regional area search to
quickly search based on one or few criteria, but use the local area searches to
enter more specific search criteria. The local area search is also the one most
likely to find the most up-to-date results, for example records that were very
recently created.
Note
Running a search in the regional area refreshes the local area and clears Query By
Example values, if any.
FAQs for Oracle Fusion Applications Search
Why is Oracle Fusion Applications Search not providing expected search
results?
Results from Oracle Fusion Applications Search are not real-time, but based on
indexes that are refreshed with a frequency that your administrator determines.
Until indexes are refreshed, newly created records may not be searchable,
deleted records may still appear, and attribute values may be outdated.
It is possible that the object you are searching for is not included in Oracle Fusion
Applications Search. If applicable, use the search in the local area if you know
which work area to go to, and especially if you want to see the latest information
in the search results.
Finally, make sure that you are correctly using wildcards, operators, and so on
when you enter keywords.
How can I save a search in the global area?
Run the search that you want to save in the global area, and save the search from
the Oracle Fusion Applications Search dialog box. You are not saving the search
results themselves, but the keywords, categories, and filters applied to the search
results at the time you create the saved search. When you later use this saved
search, you are likely to get different search results because records could have
been added, edited, or deleted in the meantime.
How can I edit and delete saved searches in the global area?
In the global area, click the Saved Searches icon and select Personalize to
rename or delete saved searches. To update search criteria, run the existing saved
search, update keywords, categories, or filters in the Oracle Fusion Applications
Search 3-1
Search dialog box, run the search with the updated values, and save the search
using the same name to overwrite the existing saved search.
Search Rule What You Enter Description Example of Search Example of Results
Criterion
Number One number Results include 10 Records with the
the exact number number 10, but not
as a whole. This 100 or 210.
equals operation
is the default for
search criteria with
number values.
Date One date Results include the 12-Oct-2012 Records with an
exact date. This October 12, 2012
equals operation date.
is the default for
search criteria with
date values.
Single Word One word • Results report • Records
include the with the
word, or word report,
the word or words
at the start such as
of a larger reports and
word. This reporting.
starts with
operation is • Records with
the default the word
for search report.
criteria with
character
values.
• Results
include the
exact word.
Caution
Search 3-3
Wildcard (Single _ at the beginning Results include exp_nse Records with words
Character) (only in search words that replace such as expense or
fields that are the wildcard with expanse.
not required or one character.
conditionally You can use the
required), middle, wildcard more than
or end of a word. once in one word.
Depending on
search technology,
this wildcard does
not match spaces
or symbols that
separate words.
For example,
expense_report
does not match
expense report or
expense/report.
Note
This type of saved search is created in the local area and is different from the one
in the global area.
To create a saved search, set the search criteria, run the search, and click the
Save... button. You must run the search before saving it; otherwise, the saved
search will be based on criteria for the last executed search.
A saved search can be limited to the page where you created the saved search, or
in some cases available in other searches for the same object. You can determine
which saved searches to use as items in the Watchlist, where available.
Settings
When you create or edit a saved search, you define settings that affect what it
includes and how it is used.
This table shows the available settings and what you determine if you select the
option.
Search 3-5
This table describes the operators that you can enter in a Query By Example
field.
Operator Description
None (you enter only a value) • Character fields - Starts with
Note
or Or
This table describes the wildcards that you can enter in a Query By Example
field. You can use them at the beginning, middle, or end of the entered value.
Wildcard Description
* Multiple characters
? Single character
Enter values by which to filter search results in the Query By Example fields,
which are located immediately above table column headers for some searches
in the local area, and press Enter. Results now consist of records that fulfill the
criteria entered in all Query By Example fields. You can press Enter again to
refresh the filter results, or, if available, select the Search icon from the table
toolbar or Refresh from the View menu. The filter still applies even if the Query
by Example fields are hidden. To remove the filter, clear all Query By Example
fields or, if available, select Clear from the View menu.
Where available, you can download a Microsoft Excel file based on a predefined
template in which you can create or edit records. While you work in the
spreadsheet, no changes are actually made in Oracle Fusion Applications; your
edits take effect only after you upload the records back. As you work, keep in
mind conventions and statuses used in the file, requirements for search, possible
need to refresh, and things you should not do.
Note
You can use this feature only if you have Microsoft Excel 2007 or above, Internet
Explorer 7 or above, and Microsoft Windows 7, XP Professional SP2, or Vista.
You must also complete the installation from Navigator - Tools - Download
Desktop Integration Installer .
Conventions
Some column headers in the Excel file might include [..]. This means that you can
double-click or right-click within any cell in the column to open a dialog box that
lets you select a value to insert into the cell.
Statuses
The worksheet status in the header area applies to the entire worksheet, or tab,
within the Excel file. Likewise, the table status applies to only the corresponding
table. The row status applies to the state of the row within the Excel file, not
to the record itself. For example, if the row is an expense item, the status does
not mean the status of the expense item itself, but of the data in the row, in the
context of the Excel file.
Search
Some predefined templates have search functionality. For the search to work
within the Excel file, you must sign on to Oracle Fusion Applications.
After you upload to Oracle Fusion Applications, you might need to refresh the
data in the table if your changes are not reflected. You can use the refresh option
for the table, or perform a filter or search on the table.
To make sure that the upload to Oracle Fusion Applications goes smoothly, do
not:
• Rename text from the template, for example the worksheet or tab names.
• Add columns.
Use the Export button or menu option to download data to view or analyze. You
get a Microsoft Excel file, of any type that Excel supports, containing selected or
all records from the corresponding table. If row selection is disabled, then the
export would include all rows. When all rows are exported, that includes all the
rows that are not visible on the page. However, any search criteria, filters, and
Query By Example values applied to the table can exclude rows from the export.
Data from hidden columns are also not included in the export.
Note
If you are using a feature integrated with Oracle Fusion Applications that
presents a set number of rows per page or view, then exporting or downloading
Use the Delete icon button if available. If not, that means there are no
attachments or more than one attachment for the object. When the Delete icon
button is not available, use the Manage Attachments icon button to open the
Attachments dialog box and delete specific attachments.
Worklist: Highlights
Use the Worklist feature to access and act on workflow tasks, which are tasks
that require your attention and are routed and tracked to completion by the
application. These tasks can be informational only or require your action. An
expense approval is an example of a task requiring action. If an expense report is
routed to you for approval, then you will see the task in your Worklist queue and
receive an e-mail notification.
The Worklist feature is from the Oracle SOA Worklist Application in the Oracle
SOA Suite, and described in the Oracle Fusion Middleware Developer's Guide
for Oracle SOA Suite. As you read content from that guide, note that:
• This guide is aimed at developers. Ignore sections that are not linked to
from this help.
• The guide covers the Oracle SOA Worklist Application itself, so any
figures depicting application pages would likely not match what you
see in Oracle Fusion Applications. Though you can use the Worklist
feature within Oracle Fusion Applications, you also have access to the
application, for example from the Worklist: Notifications and Approvals
region on the Welcome dashboard. Any changes you make in Oracle SOA
Worklist Application affect your worklist in Oracle Fusion Applications as
well.
Creating Tasks
• You can create a to-do task for yourself or others from a Worklist table.
See: How To Create a ToDo Task
• A business task is one that is created as a result of something done outside
of the Worklist table, for example when you create an expense report.
• For any business or to-do task, you can create subtasks to be completed.
See: How To Create a Subtask
Acting on Tasks
• Each task provides a set of available actions appropriate to the task.
For example, an approval task allows you to approve, reject, or request
information.
See: Acting on Tasks: The Task Details Page
See: How To Act on Tasks
See: Approving Tasks
The Watchlist feature provides a set of shortcuts to items that you want to
track or that require your attention. Use the Watchlist to see a count for each
item and to navigate to the relevant work area where you can view or perform
tasks on the item. For example, a Watchlist item is for expense reports awaiting
submission. You can see how many expense reports you have created but not yet
submitted, and click the Watchlist item link to navigate to the work area where
these reports appear.
The Worklist feature presents workflow tasks that require your approval or
other action, as well as notifications for you to view. Use the Worklist to manage
your tasks, access their details, or take appropriate action. For example, some
managers might see approval tasks for invoices, and select a particular task to
approve, reject, or otherwise act on the corresponding invoice.
Note
In some cases, you can use either the Watchlist or Worklist to perform the
same task. For example, managers can also use the Watchlist item for invoices
requiring their approval to see all such invoices and then select the one to act on.
How can I disable or control the notifications that appear in the global area?
To disable the notifications that automatically appear in the global area, select the
Disable notification pop-ups check box in the dialog box. You can still select the
To disable notifications from the global area entirely and hide the Notification
icon, use preferences in Oracle SOA Worklist Application. In the Worklist:
Notifications and Approvals region on the Welcome dashboard of Oracle Fusion
Applications, select the server that corresponds to your product family under
View - Servers . Once you are in Oracle SOA Worklist Application, click the
Preferences link and then select the Notification tab. Deselect the Browser Popup
channel as a default and make sure that none of the filters involve sending
messages to the Browser Popup channel. Repeat these steps for other servers as
desired.
In Oracle SOA Worklist Application preferences, for the selected server, you can
also determine the types of notifications to receive in the global area by creating
or editing filters involving the Browser Popup channel.
For more information on specifying notification settings, see the Oracle Fusion
Middleware Developer's Guide for Oracle SOA Suite.
Why can't I find a notification that appeared earlier in the global area?
These notifications are automatically deleted from the list in the global area after
30 days, and considered read after 14 days.
Activity streams are fully described in the Oracle Fusion Middleware User's
Guide for Oracle WebCenter Spaces. As you read content from that guide, note
that:
Announcements: Highlights
Announcements offer a quick, convenient way to create and distribute messages
instantly or at a time you specify. The announcements feature is an Oracle
WebCenter service, used within Oracle Fusion Applications most prominently in
spaces and Oracle Fusion Applications Help.
Announcements are fully described in the Oracle Fusion Middleware User's
Guide for Oracle WebCenter Spaces. As you read content from that guide, note
that:
• In Oracle Fusion Applications, announcements can exist outside of spaces.
Even though the guide describes announcements only in the context of
spaces, announcements work similarly outside of spaces.
• The way to access announcements in Oracle Fusion Applications can
be different from what is described, especially if the feature is available
outside of spaces.
Understanding Announcements
• Even when outside of spaces, announcements are still integrated with
other Oracle WebCenter services.
Using Announcements
• If you have access to a page where announcements are available, then you
can view announcements and adjust your view of them. When outside of
spaces, only the discussions server system administrators can create, edit,
and delete announcements.
See: Working with the Announcements Task Flow
• If you have access to view or manage announcements, then you can send
particular announcement messages through e-mail.
See: Sending Mail from an Announcement
• If you have access to view or manage announcements, then you can link
announcements if links are configured in your application.
See: Linking Announcements
Discussions
Using Discussions: Highlights
Discussions let you create and participate in text-based discussions with other
users within the scope of specific business objects, an application, or a space.
For example, in Oracle Fusion Applications Help, you can post questions or
comments regarding topics covered by a specific help file, and view posts from
others regarding the same help.
The discussions feature is an Oracle WebCenter service used within and outside
of spaces in Oracle Fusion Applications.
Discussions are fully described in the Oracle Fusion Middleware User's Guide
for Oracle WebCenter Spaces. As you read content from that guide, note that:
• In Oracle Fusion Applications, discussions can exist outside of spaces.
Content specific to spaces does apply to spaces within Oracle Fusion
Applications, but discussions work similarly outside of spaces.
• There are various user interfaces, or task flows, described in the guide.
What is available to you depends on the pages that you have access to.
Participating in Discussions
• Within a discussion, moderators create forums in which you can view and
participate in the topics, or threads.
See: Creating and Managing Forum Topics and Replies
• You can watch discussion forums or topics to receive notifications
whenever anyone posts.
See: Watching Forums and Topics
• You can send contents of a discussion topic to others using e-mail, as well
as link from a topic to another object.
Understanding Discussions
• Not all discussions user interfaces, or task flows, are available in Oracle
Fusion Applications, and you can disregard content specific to the Oracle
WebCenter Spaces application. Refer to the Oracle Fusion Middleware
User's Guide for Oracle WebCenter Spaces.
Managing Forums
• As a moderator, you can create and edit forums. Refer to the Oracle
Fusion Middleware User's Guide for Oracle WebCenter Spaces.
Links: Highlights
Links provide a way to view, access, and associate related information. The links
feature is an Oracle WebCenter service, used within Oracle Fusion Applications
within and outside of spaces. The objects that you can link to are other Oracle
Using Links
• You can link from announcements, discussions, documents, events, lists,
and pages, where available. Documents, events, and lists are available
only within spaces.
See: What You Should Know About the Links Service
See: Working with Links Service Features
Spaces
Understanding Spaces
• Spaces bring people together in a virtual environment for ongoing
interaction and information sharing, enabling the formation and support
of social networks.
See: What You Should Know About Spaces
See: What Does a Space Look Like?
Details about managing spaces are included in the Oracle Fusion Middleware
User's Guide for Oracle WebCenter Spaces. As you read content from this guide,
note that:
Tags: Highlights
Use tags to categorize business objects in Oracle Fusion Applications, for
example specific invoices and opportunities, with your own keywords. You can
share tags so that anyone searching or browsing for items can find them based
on common tags. For example, members collaborating on a project can tag all
related work with a particular term. Though tags are available to anyone who
has access to the item, you can designate tags to be private when you create
them.
Tags are fully described in the Oracle Fusion Middleware User's Guide for
Oracle WebCenter Spaces. As you read content from that guide, note that:
• Not all tag features are available in Oracle Fusion Applications, for
example the Tags and Similarly Tagged Items user interfaces.
Understanding Tags
• Aside from the Tags icon and the Tag Center dialog box, tags are available
in Oracle Fusion Applications from applicable Oracle Fusion Applications
Search results. The search considers tags in finding matching results.
The search results do not indicate the number of times a particular tag
was applied, and not all searches, for example the one in the global area,
retrieve private tags.
Using Tags
• Use the Tags icon to tag specific business objects. Read only about the step
that describes the fields you enter to tag an item.
See: Working with Tags and Tagged Items in the Tag Center
The connections you have on the Welcome dashboard are the same as the ones
in the person gallery, so anything you do in one place would be reflected in the
other.
The activity stream on the Welcome dashboard is essentially the same as that
in the person gallery, except that the activities logged are broader in scope and
includes objects such as projects, whereas activities in the person gallery show
only information about people.
Why can't I see any associated items for a tag in the tag cloud?
You can see all tags in the Tag Cloud section of the Tag Center dialog box;
however, you can see specific items associated with a tag only if you have access
to those items based on security.
Processes, many of which are reports that provide printable output, can be
scheduled and submitted to achieve a desired result that impacts a select set
of records. Oracle Business Intelligence Publisher is also used in Oracle Fusion
Applications to provide printable reports.
Analytics, or business intelligence, provide select data that you can analyze to
gain actionable insight. Some analytics are automatically provided in context as
you work in Oracle Fusion Applications, while others are interactive business
intelligence objects that you can create and edit to get the information you need
for analysis. Most of the analytics in Oracle Fusion Applications are based on
features and tools from Oracle Business Intelligence Enterprise Edition.
You usually view or work with processes, reports, and analytics directly on the
pages that you have access to, including the Reports and Analytics pane where
available. In addition, the Reports and Analytics work area and the Scheduled
Processes work area are always available from the Navigator menu.
Report Links
Each link in the Reports and Analytics pane is generically referred to as a report
and represents a mapping to an object in the Oracle Business Intelligence (BI)
Presentation Catalog. The catalog contains reports and analytics in Oracle Fusion
Reports can be mapped to one or more work areas for the Reports and Analytics
pane, so you might see the same report in different work areas. You can also
have multiple instances of the same report in one work area, but with different
parameters. In the Reports and Analytics work area, you can have links to the
same report in multiple folders, as well as multiple instances of the same report
in the same folder, but with different parameters.
Tip
You can access the catalog directly from the Reports and Analytics toolbar. After
you click on a report link in the Reports and Analytics pane, you can also then
click the More link to get to the report within the Oracle BI Presentation Catalog.
The catalog is part of Oracle Business Intelligence Enterprise Edition, so from
there you have access to all available business intelligence features.
In the Reports and Analytics pane, click the link for the business intelligence
analysis or dashboard that you want to view or edit. Any changes you make to
existing reports will be reflected wherever else the analysis or dashboard is used
in Oracle Fusion Applications, unless you are working on a report in the My
Folder area or saving a copy of the edited report in that area.
You can create business intelligence analyses and dashboards from the Reports
and Analytics toolbar, using BI Composer. When you create a report, saving it
in the My Folder area within the Oracle BI Presentation Catalog means that only
you have access to it. If you have access to the Shared Folders area in the catalog
and save the report in a folder there, then the report is available to anyone with
access to the folder. Administrators with access to the folder can map the report
to the Reports and Analytics pane for all users of selected work areas.
If you create the report from the Reports and Analytics work area, then the
report is available in the Reports and Analytics pane only in this work area. If
you create it in any other work area, then the report is available in the Reports
and Analytics pane in that work area as well as the Reports and Analytics work
area.
Note
For more information on using BI Composer to create and work with analyses,
see the Oracle Fusion Middleware User's Guide for Oracle Business Intelligence
Enterprise Edition (Oracle Fusion Applications Edition).
In the Reports and Analytics pane, you can view the latest submission of Oracle
BI Publisher reports. If the report is registered as a process, then you can also
schedule it to run as a process with specified parameters at specified times. You
can manage these submissions as you would any other process.
To navigate to Oracle BI Publisher to customize reports and perform other tasks,
access the Oracle BI Presentation Catalog, for example from the Reports and
Analytics toolbar. Ask your administrator if you need specific reports to be
registered as processes for submission in the Reports and Analytics pane.
Business Intelligence
Catalog
• Analyses, dashboards, and other business intelligence objects are stored
in the Oracle Business Intelligence (BI) Presentation Catalog, which for
Oracle Fusion Applications also contains Oracle Business Intelligence
Each process that you run is based on a job, which is the executable that
determines what options are available to you and what the process can do. You
can submit the same process using different parameters and other settings. Each
process submission has a unique process ID. A process can also be based on a job
set, which contains multiple jobs to be included in one process submission.
Parameters
A process might have parameters that you can set to control which records are
included or how they are to be affected by the process. For example, date range
parameters can limit the scope of the process to records that are effective within
a period that you specify. In some cases, you might see conditional parameters,
which are made available to you only after you set a specific parameter and are
based on the value that you entered for that parameter.
Schedule
The default schedule for a process is to run as soon as possible. If you select
the advanced mode in the Process Details dialog box, you can specify the exact
dates and times to run the process, or set the process to run at a specified interval
within a date range. If available, you can also select a saved schedule that your
administrator has defined.
Output
Notification
You can select to receive an e-mail when the process ends. If you select the
advanced mode in the Process Details dialog box, you can also determine which
users are notified if the process ends with a specified status.
Just as individual processes are based on jobs, process sets are also based
on job sets. A job set is a predefined set of jobs to be included in one process
submission, and a job set itself can contain nested job sets.
Hierarchy
When you select to run a process set, the Processes tab in the Process Set Details
section lists all the individual jobs that all the processes in the set are based on.
The job sets listed in this tab represent the parent of each job in the hierarchy. For
example, you are submitting a process set containing job 1 and job set A, which
contains jobs 2 and 3 and job set B, which itself contains jobs 4 and 5. Job 1 would
have the job set that you are submitting as the parent, in the Job Set column. Jobs
2 and 3 would have job set A in that column, and jobs 4 and 5 would have job set
B.
Submission Options
A process set itself does not have parameters; you set parameters for individual
processes within the set as needed. You do determine schedule, output, and
notifications for the entire process set as you would for any process submission.
Process options affect the data to be processed, not the output template text.
These options override what is set in general preferences under Personalization
- Set Preferences .
Language
You set the language process option to Spanish, while your general language
preferences are all set to Japanese. The process output displays Category:
Comida.
Many processes provide printable output, or reports, when the process ends
successfully. The output is different from the process log, which provides
information about the process run itself, for example details about why it
resulted in error. The output features, including the templates used for the
reports, are from Oracle Business Intelligence (BI) Publisher.
Output features are described in the Oracle Fusion Middleware User's Guide
for Oracle Business Intelligence Publisher. As you read content from this guide,
note that you can ignore aspects that are specific to the Oracle BI Publisher
application, for example where to go to view output.
Output Options
• When you schedule a process, you can define one or more output
documents, which are distinct output files. In Oracle Fusion Applications,
you specify only the name, layout, and format of each output document.
The name is used to identify the output document when you view a
process with multiple output documents.
Viewing Output
• Access report output from the section in the work area where you
submitted the process, or from the Details section for a selected process on
the Scheduled Processes Overview page.
A process with lower levels below it might be a process set. The hierarchy
represents the organization of processes or process sets within a specific process
set.
To retain the layout of search results tables, you can run a search, change the
layout of the results table, then create a saved search with the Save Results
Layout check box selected. If you want the saved search criteria and results table
layout to be set on the page every time you open the page, then also select the Set
as Default check box.
What happens if I restore the page to the default content and layout?
When you select Personalization - Reset to Default Content and Layout in the
global area, if available for the page that you are on, you remove all changes that
were already made to the page by selecting Edit Current Page from the same
menu. The reset affects objects at the page level, for example dashboard regions
that you added or moved around, as well as dashboard layout changes. Selecting
this option also resets certain changes that were made within the components of
a page, for example, if you changed the order of columns in a table or opened or
closed a page section that is set otherwise by default.
Preferences
Use the accessibility preferences to select accessibility modes for Oracle Fusion
Applications. Access accessibility preferences from the global area by clicking the
Accessibility link or selecting Personalization - Set Preferences - Accessibility .
Personalization 8-1
Accessibility
The screen reader mode provides an alternate rendering of the user interface
components that is enhanced for use by screen reader users and keyboard-only
users.
Color Contrast
The high contrast mode provides visual content that is compatible with
operating systems or browsers that have high contrast features enabled. For
example, the use of background images and background colors is optimized
to prevent the loss of visual information while in high contrast mode. This
mode does not provide much benefit if you are not also using your browser or
operating system's high contrast mode. Depending on your needs, you might
also find it beneficial to use the large fonts mode with the high contrast mode.
Font Size
The large font mode provides visual content that is compatible with browsers
that are set to larger font sizes or have zoom capabilities. In the medium font
mode, most text and many user interface containers have a fixed size to provide
a consistent and well-defined look. In large font mode, text and containers have a
scalable size. If you are not using larger fonts or browser zoom capabilities, then
use the medium font mode. Depending on your needs, you might also find it
beneficial to use the high contrast mode with the large font mode.
Use the activity stream preferences to select Applications Core (Oracle Fusion
Middleware Extensions for Applications) activities to follow in your activity
stream. You can see what other administrators are doing with respect to the
Applications Core features that you select. Select to follow activities related only
to the features that you have access to. For example, do not select data security if
you do not have access to the data security pages yourself.
All Applications Core activities are tracked only in the Activity Stream region on
the Welcome dashboard of Oracle Fusion Applications. The following scenarios
provide examples of the types of activities you can track for each available
Applications Core feature, but do not represent a comprehensive list of all
possible activity types to be tracked.
Page Customizations
Another administrator has added a region to the Welcome dashboard of
Oracle Fusion Applications for all users. This information is displayed in the
Activity Stream region, and you can see the name of the administrator who
made the customization, the page where the customization was made, and the
organization that the customization applies to. You can also navigate to the
customized page.
Sandboxes
Another administrator has published a sandbox named Financials Sandbox. This
information is displayed in the Activity Stream region, and you can see the name
of the administrator who published the sandbox and the name of the sandbox.
You can also click the sandbox name to see details about that sandbox.
Flexfields
Another administrator has deployed a flexfield named Account. This
information is displayed in the Activity Stream region, and you can see the name
of the administrator who deployed the flexfield and the name of the flexfield.
Trees
Another administrator has created a new version of a tree code named Ledger,
for the tree named Financials Hierarchy. This information is displayed in the
Activity Stream region, and you can see the name of the administrator who
created the version, as well as the names of the tree code and tree.
Proxies: Explained
Proxies are people who have access to your account for a specified period of
time. For example, you can designate someone to be your proxy to perform tasks
for you while you are on vacation. Define your proxies in your Oracle Fusion
Applications preferences. Similarly, if others designate you as their proxy, then
you see a Switch To menu in the global area that allows you to work as other
users.
Important
In your preferences, if the user you are selecting to be a proxy is already defined
as your proxy, then you automatically overwrite the existing definition.
Impersonation Sessions
Personalization 8-3
to other accounts available to them in that menu, including switching back to
themselves. When proxies sign out completely and sign back in, they are always
signed in as themselves.
When your proxies switch to your account, they are essentially signed in
using your account. For example, they have access to what you have access to.
However, they have no access to preferences, yours or their own, during an
impersonation session. Anything they do, for example create, edit, or delete
records, is done as you, with your account. Next time you sign in, you can see
the work that your proxies have done on your behalf. There would not be any
issues if multiple people try to use the application with your account at the
same time, for example if multiple proxies use your account in overlapping time
periods, or if you sign in while proxies are impersonating you.
Passwords
You do not share your password with your proxies. When your proxies switch
to your account, they are prompted to enter their own password to verify their
identity so that only the proxies you define can impersonate you.
Some general preferences are integrated with a user directory that is also
accessed outside of Oracle Fusion Applications. It is possible that you or an
administrator changed a setting elsewhere, and the new value is reflected in
your preferences. If you now change the setting in your preferences, then that
becomes the latest value and would be reflected wherever the user directory is
integrated. The impacted preferences are: Application Language, Territory, Date
Format, Time Format, Currency, and Time Zone.
The display name language preference determines which language all person
names are displayed in, including your own name in the global area. Even if
you only have one language installed, for example American English, there are
pages in Oracle Fusion Applications that allow you to enter person names for
different languages, for example Alexander for American English and Alejandro
for Spanish.
If you set the display name language to Spanish, for example, and no value exists
for Spanish, then the default display name in the LDAP is displayed. If you do
not set the display name preference, then all user names will be displayed based
on the language selected for the default language preference.
The person you want to set as your proxy must have a role with the appropriate
privilege, FND_IMPERSONATE_USER_PRIV.
Although the search in Oracle Fusion Applications Help works like other
searches in Oracle Fusion Applications, there are help-specific aspects to
consider.
Scope
If you access help from a help window in the application, then the Search tab
shows results for the business process activity relevant to the page or section
where you opened the help window. Searches that you run at this point are
limited to help related to that activity. To expand or change the scope of the
search, use the breadcrumbs in the Search section or the Search by Business
Process navigator.
If you access help from a help window for a task list or task in the Setup and
Maintenance work area, then the Search tab includes all help for all offerings.
To narrow the scope, select a specific offering in the Search by Functional Setup
navigator.
Note
The search results for glossary terms are never filtered in any way.
Advanced Search
Use the advanced search to provide specific criteria for the help you are looking
for. For example, you can search for help in a particular language, for specific
help types, or for custom help, if any.
Help 9-1
Demo
Demos are Oracle User Productivity Kit (UPK) topics that visually demonstrate
how to use the application to complete a short task or portion of a task. Demos
can also provide an introduction to complex dashboards and work areas.
Example
Examples provide real use cases of features to illustrate how and when to use
the feature, or scenarios to illustrate abstract concepts. Worked examples show
exactly what you need to do to achieve a specific result, emphasizing decisions
that you make and values that you enter.
FAQ
FAQs, or frequently asked questions, provide brief answers to questions that you
might have regarding a task or page. For example, they can briefly explain what
a term means, why something happened, how you can perform an action, or
what happens if you perform the action.
Help Topic
Help topics explain key concepts, illustrate how application components work
together, or assist in decision-making by explaining points to consider or the
options you have. Help topics can also provide reference, overview, and other
information.
PDF Guide
PDF guides present a collection of help content from the other help types,
except demos, in an organized and logical format. For example, there are guides
addressing specific business processes and setup offerings. You can see lists of all
guides from the Guides menu in Oracle Fusion Applications Help.
Why does the demo not appear when I click the See It link?
Your browser may be blocking pop-ups. Set your browser options to allow pop-
ups from the help site because the demo opens in a new window.
If you are using the public Oracle Fusion Applications Help site, then your
ratings, discussion forum posts, and tags are always visible to anyone on the
Internet who accesses the site. If you are using a local installation of the help site,
then the visibility of your ratings depend on setup, and discussions and tags are
always internal to your enterprise.
Oracle Technology Network forums are always open to anyone on the Internet.
How can I hide embedded help, such as hints and help windows?
You cannot hide or disable embedded help for yourself. Administrators who
customize the application can change and remove embedded help using
developer tools, but such changes apply to everyone.
In Oracle Fusion Applications Help, select Technology from the Guides menu.
How can I access guides that are not in Oracle Fusion Applications Help?
Help 9-3
9-4 Oracle Fusion Applications Common User Guide
10
Troubleshooting
Troubleshooting Process: Examples
When you encounter an issue, you can try to diagnose it yourself and follow
up with your help desk as needed. You can also take preventive measures and
identify potential issues before running into real problems. Use these scenarios
to understand how you can proceed and how the troubleshooting process might
go.
Note
You can run diagnostic tests only if you have roles that let you do so.
Diagnostics Tests - Health Check
This example shows running a diagnostic test to verify that data is correct before
starting a large-volume task.
1. You are a general ledger manager, and you periodically run relevant
diagnostic tests to check on data, setup, and configurations, especially
before closing the period.
2. You go to the Diagnostic dashboard and run the General Ledger
Misclassified Accounts Validations test, to make sure that all accounts are
correctly classified.
3. You review the test results and confirm that the accounts are ready for the
period close process.
Diagnostic Tests - Troubleshooting
This example shows running a diagnostic test to start the troubleshooting
process.
1. You are a general ledger manager, and you run into issues with the period
close process.
2. You go to the Diagnostic dashboard and search for diagnostic tests using
tags, with Financial Control and Reporting as the tag name.
3. You browse the search results for tests with Close Ledgers as the tag value
4. You find and run the appropriate test, General Ledger Closing
Validations.
5. The diagnostic test results show issues that you cannot fix yourself, which
are validation errors in setup, configuration, or data integrity, in this case
incomplete accounting setup.
6. You notify your help desk regarding the diagnostic test validation failures
and describe your issue.
Troubleshooting 10-1
Note
If the test results had shown issues that you cannot fix yourself, but did not have
validation errors, then you would ask your help desk to create an incident, and
the help desk would take over in the troubleshooting process.
7. Your help desk performs a fix and asks you to rerun the test.
8. You repeat steps 4 through 7 until the test completes with no issues
identified.
Diagnostic Tests - Data Analysis
This example shows running a diagnostic test to collect data for analysis.
1. You are a purchasing buyer, and you notice unexpected data in a specific
purchasing document.
2. You search in Oracle Fusion Applications Help for information related
to purchasing documents, to see if there is any help regarding relevant
troubleshooting. You also find a list of predefined diagnostic tests, and
check if there is a relevant diagnostic test.
3. You go to the Diagnostic dashboard and run the appropriate test, Manage
Purchasing Documents Lifecycle - Validate.
4. You review the test results, which provide all the details about the
particular purchasing document.
5. You identify the reason for the unexpected data and resolve the issue
yourself.
Incidents and Troubleshooting Options
This example shows a process involving an incident and troubleshooting
options.
1. You encounter a system error message that mentions an incident, for
example, An application error has occurred. Your help desk can use
the following information to obtain a more detailed description of
this incident, followed by incident identification information.
2. The help desk is notified regarding this incident. You capture the details
in the error message, including the incident number, to use if you need to
contact the help desk.
3. The help desk evaluates your incident.
4. Your help desk decides that more diagnostic information is needed and
grants you temporary access to the Troubleshooting Options menu item.
5. The help desk asks you to set troubleshooting options with specific
settings and then reproduce the problem.
6. You do as requested, and additional diagnostic information is captured.
7. The help desk asks you to return all troubleshooting options to the
original setting, revokes your access to the options, and analyzes the
captured diagnostics.
8. Your help desk is unsure how to resolve the problem and checks for a
solution in the My Oracle Support knowledge base.
Troubleshooting 10-3
The following table lists the diagnostic tests that are relevant to many or all
Oracle Fusion applications.
Data collection
Watchlist Item for User Health check, Validates the status of a specific
Watchlist item for a specific user.
Troubleshooting,
Data collection
Watchlist Items Health check, Validates the setup data for all
Watchlist items.
Troubleshooting,
Data collection
Application User Session Health check, Validates the application user
Configuration session configuration of any
Troubleshooting, Oracle Fusion application
deployed in Oracle WebLogic
Data collection Server.
Note
Note
Key Flexfields Run Time Health check, Summarizes key flexfield runtime
data of any Oracle Fusion
Troubleshooting, application deployed in Oracle
WebLogic Server.
Data collection
Application Taxonomy Health check, Validates the application
Configuration taxonomy configuration of
Troubleshooting, any Oracle Fusion application
deployed in Oracle WebLogic
Data collection Server.
Application Taxonomy Run Time Health check, Summarizes the application
taxonomy run-time data of
Troubleshooting, any Oracle Fusion application
deployed in Oracle WebLogic
Data collection Server.
Troubleshooting 10-5
Data Security Configuration Health check, Validates the data security
with Application User Session configuration of any Oracle
Prerequisite Troubleshooting, Fusion application deployed in
Oracle WebLogic Server after
Data collection validating the application user
session configuration.
Note
Troubleshooting 10-7
Resource Has No Organization Health check, Reports a warning if there are
Membership resources who do not have any
Troubleshooting organization membership.
Resource Organization Not In Health check, Reports a warning if there are
Hierarchy sales, marketing, or partner
Troubleshooting organizations that are not part of
any organization hierarchy.
Resources Have Multiple Health check, Warns if there are resources that
Managers report to multiple managers.
Troubleshooting
Resources with Multiple Health check, Reports a warning if there
Organization Memberships are resources with multiple
Troubleshooting organization memberships.
Resources with No Resource Role Health check, Warns if there are resources that
Assignments do not have any resource roles
Troubleshooting assigned to them.
Resources Without Managers Health check, Displays warnings if any of
the resources does not have a
Troubleshooting reporting manager.
Resources Without User Accounts Health check, Reports error if any of the
resources does not have a user
Troubleshooting account provisioned.
Territory Management Account Health check, Verifies that the account fact entity
Fact Validity is populated properly.
Troubleshooting
Territory Management BI Account Health check, Validates the consistency of the
Type Dimension Identical account type dimension members
Members Troubleshooting between Oracle BI and Oracle
Fusion Territory Management
applications.
Territory Management BI Health check, Validates the consistency of the
Auxiliary 1 Dimension Identical Auxiliary 1 dimension members
Members Troubleshooting between Oracle BI and Oracle
Fusion Territory Management
applications.
Territory Management BI Health check, Retrieves parent child hierarchy
Auxiliary 1 Dimension Parent dimension members and
Child Hierarchy Troubleshooting compares them to the online
transaction processing Auxiliary 1
hierarchy dimension members.
Territory Management BI Health check, Validates the consistency of the
Auxiliary 2 Dimension Hierarchy Auxiliary 2 dimension hierarchies
Troubleshooting between Oracle BI and Oracle
Fusion Territory Management
applications.
Territory Management BI Health check, Validates the consistency of the
Auxiliary 2 Dimension Identical Auxiliary 2 dimension members
Members Troubleshooting between Oracle BI and Oracle
Fusion Territory Management
applications.
Troubleshooting 10-9
Territory Management Default Health check, Returns a list of default
Dimension dimensions. No more than one
Troubleshooting dimension should be marked as a
default dimension.
Territory Management Health check, Verifies the correctness
Denormalization Validity of the references to the
Troubleshooting dimension members from the
denormalization table used for the
territory definition.
Territory Management Dimension Health check, Verifies that all dimension
Code Consistency members point consistently to
Troubleshooting the same dimension both through
their foreign keys and through
dimension codes.
Territory Management Dimension Health check, Verifies that the dimension
Member Type member type is either Normal,
Troubleshooting Others or Unspecified.
Territory Management Dimension Health check, Verifies that dimension member
Member Uniqueness integration identifiers are unique
Troubleshooting within one dimension.
Territory Management Dimension Health check, Verifies the uniqueness of the
Members Sort Number Validation dimension members sort numbers
Troubleshooting within sibling members. The sort
order must be a number greater
that zero.
Territory Management Dimension Health check, Verifies that dimension member
Subtype Validation subtype code is set properly for
Troubleshooting the Product dimension and left
blank for all other dimensions.
Territory Management Essbase Health check, Finds whether a metrics
Cube Metrics Existence dimension is present in the Oracle
Troubleshooting Essbase cube.
Territory Management Industry Health check, Verifies that industry dimension
Dimension Visibility Validation members visibility selection is set
Troubleshooting correctly. Dimension members
placed below the visibility level
value should be marked as
invisible.
Territory Management Leaf Health check, Verifies the leaf dimension
Dimension Members Sequence members sequence numbers.
Value Troubleshooting Low and high sequence numbers
for sequential leaf dimension
members should be the same.
Territory Management Missing Health check, Lists the dimensions from
Cube Dimensions the Oracle Fusion Territory
Troubleshooting Management schema which are
missing in the Oracle Essbase
cube.
Territory Management Oracle Health check, Highlights if there are different
BI Industry Dimension Identical Industry dimension members
Members Troubleshooting between Oracle BI and the
territory management application.
The Industry dimension members
should be identical.
Troubleshooting 10-11
Territory Management Product Health check, Verifies the proper split of the
Dimension Members Integration integration identifier and the
Identifier Troubleshooting value of the member subtype for
Product dimension members:
products and product groups.
Territory Management Product Health check, Verifies that product dimension
Dimension Visibility members visibility flags are set
Troubleshooting according to value of product
dimension visibility level
parameter.
Territory Management Production Health check, Verifies status values for the
Partition Status Validation production partition.
Troubleshooting
Territory Management Referential Health check, Checks if the active territories
Integrity Validation for Active have valid references to the
Territories Troubleshooting dimensions and dimension
members in the Oracle Fusion
Territory Management schema.
Territory Management Referential Health check, Checks if the historical territories
Integrity Validation for Historical have valid references to the
Territories Troubleshooting dimensions and dimension
members in the Oracle Fusion
Territory Management schema.
Territory Management Sequence Health check, Reports all rows that have
For Parent children with the highest or
Troubleshooting lowest sequence values not equal
to the highest or lowest sequence
values of the parent.
Territory Management Time Health check, Verifies that the time dimension is
Dimension Active Selection always marked as active.
Troubleshooting
Territory Management Health check, Reports dimension members
Unspecified Dimension Members where an unspecified child
Troubleshooting is required but not present in
the Oracle Fusion Territory
Management schema.
Trading Community Bulk Import Health check, Checks that all essential services
Batch Information Web Services for import used to update or
Troubleshooting retrieve information about the
batch during bulk import are
running.
Trading Community Data Import Health check, Checks that all essential services
All SOA Components for the data import process are
Troubleshooting running. This check includes the
main bulk import process flow
which calls all essential services
for Data Import.
Trading Community Data Health check, Checks that the data integration
Integration Public Web Service public web service used to
Troubleshooting validate interface data and move
data from interface tables to base
tables is running.
Troubleshooting 10-13
Invalid Sales Channel Identifier Health check, Lists the records whose identifier
is not a concatenation of group
Troubleshooting and type with a tilde.
Troubleshooting 10-15
Test Name Test Type Purpose
Validate Export and Import Health check, Validates the definition and
Setup Business Object Service availability of business object
Registration Troubleshooting, services required to export and
import setup data.
Data collection
Validate Topology Information Health check, Performs health check on a
Registered by Provisioning newly provisioned environment
Troubleshooting for Oracle Fusion applications
by verifying the topology
information.
Validate Oracle Web Services Health check, Validates the availability of
Management Policy Manager OWSM Policy Manager in the
Troubleshooting WebLogic Domain where Oracle
Fusion applications are deployed.
Validate Enterprise Application Health check, Validates end point URLs of
and Module End Point URLs enterprise applications and its
Troubleshooting modules deployed in the given
WebLogic Domain.
Validate Portlet Producer Health check, Validates the availability of the
Application Availability Portlet Producer application that
Troubleshooting, hosts the setup tasks.
Data collection
Validate Setup Portlet Provider Health check, Validates the registration status
Registration of Portlet Producer required to
Troubleshooting, launch the setup tasks in a portlet.
Data collection
Validate Setup Provider Portlet Health check, Validates the end point URL
Configuration for Portlet Producer required to
Troubleshooting, launch the setup tasks from Oracle
Fusion Functional Setup Manager.
Data collection
Validate Consumer Oracle Web Health check, Validates the availability of
Services Management Policy OWSM Policy Manager in the
Manager Troubleshooting, WebLogic Domain where Oracle
Fusion Functional Setup Manager
Data collection is deployed.
Validate Provider Oracle Web Health check, Validates the availability of
Services Management Policy OWSM Policy Manager in the
Manager Troubleshooting, WebLogic Domain where the
application hosting the setup task
Data collection is deployed.
Troubleshooting 10-17
Manage Purchasing Document Data collection, Displays data associated to one
Lifecycle - Validate specific Purchasing Document
Troubleshooting and any related Receiving and
Invoicing.
Negotiation Responses Diagnostic Data collection, Displays data associated with the
Test - Validate responses to a specific negotiation.
Troubleshooting
Negotiations Diagnostic Test - Data collection, Displays data and information
Validate associated with a specific
Troubleshooting Negotiation.
Punchout Connectivity Validate Data collection, Validates the connectivity
involved in the Procurement
Troubleshooting Punchout process.
Requisition Details Validate Data collection, Provides data associated with a
specific requisition.
Troubleshooting
Search-by Keyword Validate Data collection, Provides information associated
with a specific procurement item
Troubleshooting keyword search.
Supplier Profile - Validate Data collection, Provides data associated with
the profile of a specific supplier
Troubleshooting record.
Supplier User Account - Validate Data collection, Provides data associated with
a specific supplier user and its
Troubleshooting creation.
Supplier Migration - Validate Data collection, Provides data and verification
information associated with the
Troubleshooting supplier records in the system.
Troubleshooting 10-19
Run this test from the Diagnostic dashboard.
Parameters
Application User Session Cookie
Enter the cookie to identify the user session that you want to analyze. To obtain
the session cookie value:
If you cannot locate the cookie in step 4, then no application user session has
been created for your application.
Troubleshooting 10-21
10-22 Oracle Fusion Applications Common User Guide
11
Accessibility
Accessibility Features: Explained
Accessibility features in Oracle Fusion Applications support the use of assistive
technology products, such as screen readers, and facilitate in performing
functions using the keyboard instead of the mouse. For information on general
accessibility features that are also available in Oracle Fusion Applications, see
http://www.oracle.com/us/corporate/accessibility/assistive-tech-oracle-html-
wp-163157.pdf. The following definitions provide more details, some of which
are specific to Oracle Fusion Applications.
Skip Navigation Links
In Oracle Fusion Applications, each page has a Skip to content link, which takes
you to the main content on the page. The link goes to the first area after the
global area, which is usually the regional area if available, or otherwise the local
area.
Additional Role and State Labels
Labels of various user interface components, for example menus and regional
or local area panes, include role and state labels when you use Oracle Fusion
Applications in the screen reader mode. These labels provide information on
the purpose and current state of the item. In several cases, the Web Accessibility
Initiative - Accessible Rich Internet Applications (WAI-ARIA) standards are
leveraged for this role and state information.
In addition, required user interface elements, for example fields or text boxes, are
labeled with the state text of required in the screen reader mode.
Isolated Display
When a popup, menu, or dialog box is opened in screen reader mode, display is
solely isolated on the open component until you close it. In screen reader mode,
user interface elements that are in error, for example with invalid data entry, are
identified and shown in an isolated popup.
Content Change Announcements
In the screen reader mode, a WAI-ARIA live region is used to announce
pertinent changes in the application, for example the rendering of partial
content, progression of progress indicators, or changes in menu and dialog box
state when you open or close them.
Alternatives to Drag and Drop
Pages that have drag and drop operations also have alternate methods of
operation.
Accessibility 11-1
Accessibility Preferences: Explained
Use the accessibility preferences to select accessibility modes for Oracle Fusion
Applications. Access accessibility preferences from the global area by clicking the
Accessibility link or selecting Personalization - Set Preferences - Accessibility .
Accessibility
The screen reader mode provides an alternate rendering of the user interface
components that is enhanced for use by screen reader users and keyboard-only
users.
Color Contrast
The high contrast mode provides visual content that is compatible with
operating systems or browsers that have high contrast features enabled. For
example, the use of background images and background colors is optimized
to prevent the loss of visual information while in high contrast mode. This
mode does not provide much benefit if you are not also using your browser or
operating system's high contrast mode. Depending on your needs, you might
also find it beneficial to use the large fonts mode with the high contrast mode.
Font Size
The large font mode provides visual content that is compatible with browsers
that are set to larger font sizes or have zoom capabilities. In the medium font
mode, most text and many user interface containers have a fixed size to provide
a consistent and well-defined look. In large font mode, text and containers have a
scalable size. If you are not using larger fonts or browser zoom capabilities, then
use the medium font mode. Depending on your needs, you might also find it
beneficial to use the high contrast mode with the large font mode.
Keyboard Shortcuts: Explained
Keyboard shortcuts include access keys and accelerators that allow you to
quickly perform common actions, such as saving or moving to the next set of
records in a data table, using the keyboard. These shortcuts let you perform a
function without having to manually move focus to the relevant user interface
component.
An access key is a character assigned to a specific user interface component on
a given page. For example, in English the Save and Close button is assigned
the letter S, which is underlined in the button text. To jump to the assigned
component, press and hold at least one other key along with the designated
access key. Your Web browser determines which other key or keys to press, and
whether you just shift focus to the component or also immediately perform a
function. All access keys work the same in both the default and screen reader
mode.
An accelerator is a defined combination of keys that you can use to navigate or
perform a function, no matter which browser you are using. Some keystrokes are
specific to the default or screen reader mode.
Accelerators in Oracle Fusion Applications are available for
• Any page
• Simple user interface components
• Tables
• Trees
• Rich text editors
• Calendars
Any Page
This table lists the keyboard shortcuts that you can use on any page, in either the
default or screen reader mode.
Simple Components
This table lists the keyboard shortcuts for various simple user interface
components. The focus must be on the corresponding component or
subcomponent for the accelerator to work, except where specified in the
description.
Note
Each keyboard shortcut is available in both the default and screen reader mode
except where specified otherwise.
Accessibility 11-3
Dialog box Toggle between dialog Ctrl + Alt + W Toggle focus between
boxes open dialog boxes. Not
applicable in screen
reader mode because
only one dialog box can
be open at a time in that
mode.
Disclosure icon Open a closed section, • Enter Open a currently closed
pane, or region or hidden part of a
• Arrow Down component, for example
a dashboard region or
details section.
Disclosure icon Close an open section, • Enter Close a currently open
pane, or region part of a component, for
• Arrow Up example a dashboard
region or details section.
Menu Toggle between detached Ctrl + Shift + W Toggle focus between
menus open menus that are
detached. Detachable
menus are not available
in screen reader mode.
Splitter Focus on next splitter Ctrl + Alt + P Move focus to the next
splitter, which is the
divider between areas
on a page, for example
between the regional area
and local area.
Splitter Move splitter Arrow keys Move the splitter in focus
in the direction of the
arrow key. For example,
if you have the splitter
between the regional and
local area in focus, then
use the left arrow key to
move the divider to the
left so that you give more
space to the local area.
Splitter Open or close Enter Open or close an area
that the splitter in
focus is adjacent to. For
example, use the splitter
between the regional
and local area to hide or
display the regional area.
Tab Remove Ctrl + Alt + F4 Remove the tab in focus,
only if removing tabs is
allowed.
Tables
These keyboard shortcuts apply to both regular tables and tree tables, which
present data in a hierarchical manner, except where specified otherwise.
This table lists the keyboard shortcuts for the entire table, in the default mode.
This table lists the keyboard shortcuts for column headers, in the default mode.
Note
Not all tables allow multiple column selection or any column selection.
Accessibility 11-5
Deselect all Esc With focus on any column header,
deselect all columns.
Move focus to data Tab With focus on any column header,
move focus to the first available
data cell that allows user input, for
example a cell with a choice list or
a link.
Open context menu • Ctrl + Alt + M With focus on a column header,
open the context menu for the
• Menu corresponding column, where
available.
This table lists the keyboard shortcuts for row headers, in the default mode.
A row header is the cell preceding each row where you can click to select the
row. Row headers might not have text or other content, and not all tables allow
multiple row selection or any row selection.
This table lists the keyboard shortcuts for the data cells, in the default mode. Not
all tables allow multiple row selection, any row selection, or edits.
Accessibility 11-7
Exit edit mode Esc With focus on any input cell
in the row, return focus to the
corresponding row header and set
the row to read-only.
Open context menu • Ctrl + Alt + M With focus on a data cell,
open the context menu for
• Menu the corresponding row, where
available.
Open hierarchy selector Ctrl + Alt + ^ With focus on the hierarchy icon
that can appear next to the top
node, open the hierarchy selector,
which lets you navigate to levels
above the top node. This function
is available only for tree tables.
Expand or collapse Arrow Left, Arrow Right With focus on a disclosure icon
for a parent node, expand (Arrow
Right) or collapse (Arrow Left) the
rows containing the child nodes.
This function is available only for
tree tables.
This table lists the keyboard shortcuts for tables, in the screen reader mode. Not
all tables have the functionality described, for example row headers or column
selection.
Trees
Trees display a hierarchical list of objects and provide controls to help you
navigate through the hierarchy. Trees are not the same as tree tables, which are
presented in table format with each item in the hierarchy as a row.
This table lists the keyboard shortcuts for trees in the default mode. Not all trees
have multiple selection or any selection enabled.
Accessibility 11-9
Move focus and selection Arrow Up, Arrow Down With focus on a node, move focus
to the previous or next node. If
selection is also enabled, then the
new node is also selected.
Move focus Ctrl + Arrow Up, Ctrl + Arrow With focus on a node, move focus
Down to the previous or next node, but
do not change node selection.
Select or deselect nodes Ctrl + Space bar Toggle selection for the node in
focus when navigating the tree
using the Control and Arrow keys.
Select contiguous nodes Shift + Arrow Up, Shift + Arrow With focus on a node that is
Down selected or not, add the previous
or next node to the selection.
Select noncontiguous nodes • Space bar Add or remove noncontiguous
nodes from the selection when
• Ctrl + Space bar navigating the tree using the
Control and Arrow keys.
Select all nodes Ctrl + A With focus anywhere in the tree,
select all nodes.
Open context menu Ctrl + Alt + M With focus on a node, open
the context menu for the
corresponding node, where
available.
Open hierarchy selector Ctrl + Alt + ^ With focus on the hierarchy icon
that can appear next to the top
node, open the hierarchy selector,
which lets you navigate to levels
above the top node.
This table lists the keyboard shortcuts for trees in the screen reader mode. In this
mode, a tree has an additional column of controls for node selection per row. The
next column in the tree contains the tree nodes themselves.
Accessibility 11-11
Add Link Ctrl + H Add a hyperlink to the selected
text.
Remove Link Ctrl + Shift + H Remove the hyperlink from the
selected text.
Calendars
Calendars have various views: day, week, month, and list. Each scheduled event
on the calendar is an activity.
This table lists the keyboard shortcuts for calendars in the default mode. In the
list view, use the keyboard shortcuts for tables.
• If focus is on the
first activity in a
day, then Arrow
Up moves focus to
the day of the week
• If focus is on a
day of the week,
then Arrow Down
moves focus to
the first activity
within that day.
Nothing happens
if no activities exist
for the entire day.
• If focus is on a day
of the week, then
Arrow Up does
nothing.
Month Move focus on dates Tab, Shift + Tab With focus on a date,
move focus to the
previous (Shift + Tab) or
next (Tab) date. If focus
is on the last day of the
week, Tab moves focus
to the first day of the
following week.
Accessibility 11-13
Month Move focus on dates, Arrow Up, Arrow Down With focus on a date,
activities, or +n more activity, or +n more link,
links move focus to the next
item of any type in the
corresponding direction.
For example:
• If a date is in focus,
then Arrow Up
moves focus to the
last activity of the
day directly above.
• If focus is on the
first activity in a
day, then Arrow
Up moves focus to
the date.
This table lists the keyboard shortcuts for calendars in the screen reader mode,
with the specified calendar component as the item in current focus. Only the list
view is available in this mode.
• If focus is on the
first activity in a
day, then Arrow
Up moves focus to
the last activity in
the previous day,
and Arrow Left or
Shift + Tab moves
focus to the date.
• If focus is not on
the first activity of
the day, then Tab
can also be used
to move focus to
the next (Tab) or
previous (Shift +
Tab) activity.
• If focus is on the
last activity of the
day, then Arrow
Right or Tab moves
focus to the next
day's date.
Date Move focus to previous Arrow Up, Arrow Down With focus on a date,
or next date move focus to another
date.
Date Move focus to first • Arrow Right With focus on a date,
activity of current date move focus to the first
• Tab activity of the current
date.
Date Move focus to last • Arrow Left With focus on a date,
activity of previous date move focus to the last
• Shift + Tab activity of the previous
date.
Accessibility 11-15
11-16 Oracle Fusion Applications Common User Guide
Glossary
action
The kind of access named in a security policy, such as view or edit.
activity stream
A feature that tracks and displays actions and messages from people whom you
are connected to in your social network, as well as activities from the application.
business object
A resource in an enterprise database, such as an invoice or purchase order.
connection
A user who is a member of your social network, or the relationship that
establishes the user as part of your network.
database resource
An applications data object at the instance, instance set, or global level, which is
secured by data security policies.
entitlement
Grants of access to functions and data. Oracle Fusion Middleware term for
privilege.
flexfield
Grouping of extensible data fields called segments, where each segment is an
attribute added to an entity for capturing additional information.
gallery
A searchable collection of portraits that combines the functions of the person
directory with corporate social networking and self-service applications for both
workers and managers.
global area
The region across the top of the user interface. It provides access to features and
tools that are relevant to any page you are on.
local area
The region in the middle of the work area, where you do most of your work.
offering
A comprehensive grouping of business functions, such as Sales or Product
Management, that is delivered as a unit to support one or more business
processes.
Glossary-1
Oracle Fusion Applications Search
A special type of search based on technology that differs from that of most other
searches in Oracle Fusion Applications. Oracle Fusion Applications Search is
available in the global area and other places.
privilege
process
A program that you schedule and run to process data and, if appropriate,
generate output as a report. Also known as scheduled process.
process set
Query By Example
The fields directly above table column headers in which you can enter values for
filtering the data in the table.
regional area
The collapsible region on the left side of the work area, containing controls that
refresh, manipulate, or otherwise update the local area.
role
sandbox
space
A work area that supports people working in a group of any size, organized
around an area of interest or a common goal.
tree
Information or data organized for display into a hierarchy with one or more root
nodes connected to branches of nodes. Each node corresponds to data from one
or more data sources. A tree must have a structure.
workflow
An automated process in which tasks are passed from a user, a group of users, or
the application to another for consideration or action. The tasks are routed in a
logical sequence to achieve an end result.
Glossary-2