The FARNEK Company Profile 2022 Updated

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CORPORATE

PROFILE
The leading provider of
sustainable and technology
driven Total Facilities
Management Services in
United Arab Emirates

FARNEK.COM SMART & GREEN


WHO
WE ARE
Discover the leading provider of
smart and green solutions in the
United Arab Emirates.
Trust us to handle all of your
facility needs with unmatched
expertise and forward-thinking
solutions.

Our aim is to provide cutting-edge facilities management


solutions to our clients. We do this by being early adopters of
the latest technological advancements, utilizing
state-of-the-art property management systems (PMS).
With a focus on optimal performance, our modern buildings
are powered by the next generation of PMS technology,
ensuring superior management and operation.
800-FARNEK (327635)
Our Company
OUR SERVICES ENCOMPASS COMPLETE SMART
AND SUSTAINABLE FACILITIES MANAGEMENT,
CATERING TO BUSINESSES SITUATED ACROSS
THE UAE

Farnek is a cutting-edge facilities management services company - the leading


provider of sustainable and technology-driven solutions in the United Arab Emirates.
With over 43 years of experience, Farnek is an independent Swiss-owned company
dedicated to delivering exceptional service across a multitude of sectors.

Our team of over 9,000 skilled professionals offer streamlined solutions for Aviation,
Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure,
Government, Education, Leisure, and Entertainment.

Purpose Statement
“To work smart, be green and deliver outstanding service
for our customers and their facilities”

Our Portfolio

Total Facilities Sustainability Home & Property Innovation & Hospitality


Management Management Maintenance Technology
Our Values
EXCELLENCE
Stakeholders satisfaction is our ultimate goal

INNOVATION
Our approach in creating sustainable
value for our stakeholders

LEARNING
We never stop learning

TEAMWORK
We are one team with one purpose

INTEGRITY
We carry out our business with honesty
and consistency

RESPECT
We treat all people and the planet with respect
and dignity. We do our best to conserve resources
on a personal and professional level

800-FARNEK (327635)
CEO Statement
MARKUS OBERLIN

WE ALWAYS AIM TO PROVIDE ADDED


VALUE FOR OUR CUSTOMERS BY
PROVIDING SUSTAINABLE AND
INNOVATIVE FM SOLUTIONS

Since its establishment in 1980, Farnek has grown exponentially and


developed into one of the UAE’s foremost Facilities Management
companies, a market leader in Smart FM technology and sustainability.

Our highly skilled workforce has grown to over 9,000 employees and
we have now opened new offices in the Northern Emirates,
supplementing our existing offices in Abu Dhabi and Dubai. We have
also invested over AED 200 million into a new state-of-the-art staff
accommodation centre in Dubai Investments Park.

Currently, we deliver professional FM services on behalf of major


organisations and projects such as Dubai Airport, DU, Etihad Airways,
Burj Khalifa and Dubai Expo City.

With a fully trained, highly skilled workforce, driven by an innovative


management team, we are confident of leading the industry towards
a tech enabled, net zero future.

Markus Oberlin
CEO
"As part of our determination to address climate change, we are ramping up our
efforts to measure, track and report our greenhouse gas (GHG) emissions. Our
goal is to create aspirational yet achievable plans that are based on scientific
evidence to minimise our carbon footprint. We have agreed to share our
strategy with the UAE government supporting the nation's net zero 2050
commitment."

800-FARNEK (327635)
The History YEARS OF MAKING
HISTORY TOGETHER

1980
FADEL & NICK ESTABLISHED
FARNEK IN UAE
First contract was Deira Tower offering cleaning
& security services
HO located in Deira
45 staff 2002
WON THE EMIRATES DNATA CONTRACT

2005
MARKUS OBERLIN APPOINTED AS
GENERAL MANAGER
Joined from Avireal, Switzerland

2006
REBRANDED TO FARNEK AVIREAL

FARNEK

2007
SHARES:
51% Al Nabooda
49% Avireal
700 staff
LAUNCHED MAINTENANCE SERVICES

Farnek launched maintenance


services to its portfolio

Emirates Energy award for producing the


Middle East’s first hotel energy consumption
2008
benchmark survey
PARTNERSHIP WITH GREEN GLOBE

2009 Farnek is the accredited Auditor for Green Globe in the


Middle East & Africa. Green Globe is the premier worldwide
WON BURJ KHALIFA JOINTVENTURE certification and performance improvement program,
WITH CBFA tailored specifically for the hospitality industry.

Won Burj Khalifa contract


Won First Gulf
2010
Properties contract
PARTNERSHIP WITH MYCLIMATE &
WON ETIHAD AIRWAYS

Farnek has a partnership agreement with myclimate foundation;

2011
a Swiss non-profit organization which assists individuals and
companies reduce their carbon emissions and provide them
carbon off-setting solutions.

WON NAKHEEL CONTRACT Lukas Eigenmann appointed as COO


Head Office transferred to Al Quoz
Farnek opens Abu Dhabi office

2012
Won Ubora contract REBRANDED TO FARNEK
Green FM Company of the year
Farnek become an independent company
Won Movenpick Contract
Brand new building- Farnek Village
2013
ACQUIRED HITCHES & GLITCHES
HOME MAINTENANCE COMPANY

Won DU contract
Opened in-house training center
2,500+ staff
FM award 2013 Finalist
2014
13 GREEN FM COMPANY & SUSTAINABILITY
INITIATIVE OF THE YEAR
Award:
Green-FM Company of the Year Won The Dubai Mall contract (CBFA)
Won Central Park contract

2015 Won United Arab Bank contract


Burj Al Arab became Green Globe certified through us
Partnership with
WON CITYWALK CONTRACT Urbanise is a cloud software used to expand and enhance
the range and quality of services provided to buildings
and communities making the cities we live and work
Won Dubai Airports T2 contract in smarter.
Won City Walk contract

2016
Won Mashreq contract
Overall FM Company, Green FM company,
Sustainability Initiative, Cleaning Company &
CSR Company 2015
WON DUBAI PARKS & RESORTS CONTRACT
15
Won IMG Worlds of
Adventure contract

2017 Acquired Smashing!


Cleaning company
Over 4,000+ Staff
WON MUSANADA CONTRACT

Won Rak Bank &


Meydan Sobha D1

2018
Won Technology Implementation FM award 2017 &
2nd in Overall FM company & Sustainability
Initiative

WON DUBAI MALL CONTRACT


17
Won Middle East Cleaning, Hygiene & Facilities Awards
2018 for best Use of Innovation in a Facility
Won Sustainability Initiative of the Year’ at Middle East

2019 industry awards


1st in the Middle East to achieve ISO41001
International FM quality standard
Opens Fujairah contact centre with
WON DUBAI AIRPORT CONTRACT focus on Emiratisation
Burj Khalifa contract retain
1st in Middle East to achieve internationally recognised
green cleaning standard (CIMS-GB)
18
Won TFM services for International Event
in Dubai 2020
AED 150 million state-of-the-art staff
accommodation
2020
WON ENOC HQ & DUBAI DEVELOPMENTS
19 CONTRACTS
WON MASHREQ BANK, UAB, Axiom, Deyaar RP Heights,
MAF properties

2021
Won Aramco KSA Pavilion & Bahrain Pavilion - TFM contract
Won Sweid & Sweid TFM contract
Won contracts for sunset Hospitality

WON EXPO VILLAGE OPERATOR CONTRACT


Won Dubai Airport trolley maintenance contract
We also won
Expo 2020-Terra Pavilion, Singapore Pavilion, Expo Pavilion,
Sweden Pavilion contract
Won NPCC, Noon Warehouse, Accor Group, Sonder,
ADCP, Emaar Dubai fountain
2022
WON SONDER CONTRACT
21
Won Madame Tussauds Dubai-Blue Waters Contract for
soft service
Won Contracts from Al Tayer, Millennium Central Mafraq,

2023 JESS

22
WON EXPO CITY
Won Execujet
IDO - RAK
ANANTARA
Why
Farnek?
AT OUR CORE, WE EMBODY INNOVATION AND
SUSTAINABILITY WHILE WHOLEHEARTEDLY
EMBRACING OUR PASSION FOR ALL THAT WE DO
We're a multi-award-winning company, recognised for excellence in procurement management,
client & contractor relationships, sustainability initiatives, technology implementation, and more. Our
impressive list of accolades include the Sustainability Initiative of the Year award from 2019-2023,
Technology Implementation of the Year from 2017-2023, and distinction as the Total FM Company of
the Year in 2015 and again in 2023. We've even been named Dubai Chamber Advanced CSR Label FM
Company of 2020 and Best Employer Brand of 2016. Our commitment to environmentally friendly
practices has earned us the Green FM Company of the Year title in both 2013 and 2015, while our
dedication to corporate social responsibility was recognised with the CSR Company of the Year award
in 2015. Learn why we are consistently recognised as one of the top FM companies in the industry.

9001: 2015 EFQM, CIMS-GB, GBAC, Sustainability


ISO 45001: 2018 Representative of Green Globe in UAE;
41001:2018, 14001: 2015 Energy Auditor, RSB Dubai, BICSc,
NICEIC Member, IAQA-Indoor Air, IRATA
Compliance and Quality 55001: 2014 Quality Association, NADCA and PASMA.
In-house Training
Centres
Our state-of-the-art training centre, is equipped with all the necessary amenities. Our facilities
include an elevator, bathroom, kitchen, lobby, office space, glass partitions, staircase, and even
a medical area. The walls and floor are thoughtfully covered in a variety of materials, such as
carpet, rubber, linoleum, slate, marble, wood, and ceramic tiles to ensure employees learn how
to maintain the highest level of cleanliness.

At our MEP centre, we prioritise efficiency and the maintenance best practice. Equipped with
assets, including split A/C’s, distribution boards, pumps, and associated systems, we are always
striving to identify new and innovative approaches to maximising our efficiency.

9,000+
INNOVATIVE 43+ YEARS OF
EMPLOYEES
FM SOLUTIONS EXPERTISE IN UAE

24/7

ENERGY 24/7 SUSTAINABILITY &


MANAGEMENT HELPDESK SMART TECHNOLOGY

WE OPERATE 24 HOURS A DAY, SEVEN DAYS A WEEK


AND 365 DAYS A YEAR
Where We Are Now
Our commitment to the success of our business is reflected in the significant investments
we make in our staff. We provide exceptional accommodations for our employees, offer
powerful opportunities for development, and optimise our operational systems to create
the best possible environment for success. With these measures in place, our employees
become ambassadors of our future prosperity, bringing their skills and expertise to every
aspect of our work. We are truly dedicated to creating a thriving and successful future,
and that starts with investing in our most valuable asset: our employees.

9,000+ 280
EMPLOYEES OWNED
ACROSS 50 NATIONALITIES VEHICLES

3,000+ 75+
CUSTOMERS

5 15
5 OFFICES 15 SITE OFFICES
CO2

Co2
WE CLEAN BIO-GAS INITIATIVE
CO2 NEUTRAL IN NEPAL

ZERO EMISSION
NET ZERO
100% ELECTRIC CAR
STRATEGY 2050

25% 5%
Reduce or Offset
Carbon Footprint by

800-FARNEK (327635)
Total Facilities
Management
AFTER 43 YEARS OF SERVICE EXCELLENCE,
WE HAVE ESTABLISHED OURSELVES AS THE
PREMIER INDEPENDENT TOTAL FACILITIES
MANAGEMENT COMPANY IN THE UAE.

HARD SERVICES SOFT SERVICES


Hard FM
Internal and External Cleaning
Electrical System
Façade and Glass Cleaning
Mechanical and Plumbing Systems
Office Boys and Girls
Ventilation and Air Conditioning Systems
Concierge and Receptionist
Civil and Building Fabric Works
Hygiene Cleaning
Carpentry, Painting, and Masonry Works
Gardening and Landscaping
LV/ MV System
Porters
Lighting Control System
Trolley Management
Audio/ Visual & PA System
Staffing Services
Maintenance of Infrastructure
General Administration
CAFM & Help Desk Support
Pest Control
Managing Agent Role for Specialise
Industrial Facilities Cleaning
Services
Managing Agent Role for Specialise
Remote Monitoring System
Services
Asset Management
Health and Safety System (IMS)
Sustainability
Management
FARNEK'S HOLISTIC SUSTAINABILITY
STRATEGY COVERS ALL ASPECTS OF
ENERGY CONSERVATION, CARBON
FOOTPRINT REDUCTION, WASTE
MANAGEMENT, AND COMPLIANCE
WITH GLOBAL STANDARDS FOR
DEVELOPERS, BUILDING OWNERS,
AND OPERATORS.

Renewable
Waste
Energy
Management and
Consultancy
Consultancy

OUR SUSTAINABILITY
SERVICES
Energy
Green Globe
Management and
Certification for
ESCO Services
Hospitality

Carbon Green Building


Management & (LEED) and
Net Zero Digital Sustainability
Consultancy Environmental Certification
Sustainability
Solutions

Farnek is an accredited ESCO, regulated by RSB and the Supervisory Bureau for Electricity and Water Sector, and approved by
the Supreme Council of Energy. We offer comprehensive energy management and engineering solutions to meet your needs.

Introducing CO2 Neutral Cleaning - a revolutionary cleaning system that evaluates the
carbon emissions and impact of every step in the cleaning process, resulting in a
precise carbon footprint assessment. By understanding your carbon footprint, you can
reduce energy, water, and material consumption, cut costs, and showcase your facility's
commitment to sustainability through innovative best practices. As the first of its kind
in the FM industry, CO2 Neutral Cleaning is leading the way towards a brighter, greener
future.
Sustainability
Is Part of Our
DNA

Farnek is an accredited Green Our state-of-the-art Energy CarbonTek, is a cutting-edge


Globe auditor in the Middle Management Solution offers online tool that calculates
East & Africa. unparalleled visibility into and analyzes your carbon
Green Globe is the renowned your energy usage, providing footprint. With the ability to
global certification and you with deep insights into pinpoint emission hotspots,
performance improvement consumption trends and CarbonTek is perfect for any
program, designed exclusively anomalies. With actionable business, no matter the
for the hospitality industry. insights and timely alerts, nature of your operation.
you can successfully reduce
your energy consumption
and achieve your
sustainability goals and cut
costs.

800-FARNEK (327635)
Our Portfolio
Snapshot
AVIATION EXHIBITION AND TRADE CENTER

Expo City Abu Dhabi Motorsports Dubai World


Emirates Group Dubai Airport Etihad Airways Management Llc Trade Center
Maintenance Services Maintenance & Cleaning and Security
Cleaning Services Services TFM Services TFM Services Hospitality Services

EDUCATION

Ministry Of Education Lycee Francais JESS School Swiss International Abu Dhabi Dubai College
Sharjah School International School Scientific School University

Maintenance Services Security Services Cleaning and Maintenance Services TFM Services Security Services
Maintenance Services

REAL ESTATE

EMAAR Nakheel FAB Properties Dubai International Al Forsan Aldar Properties


Real Estate Real Estate

TFM Services Cleaning Services Security Services TFM Services TFM Services TFM Services

PROPERTY MANAGEMENT

Sinyar Core OA Place Strata OA Kaizen OA Infinity Strata PID OA


Cleaning Services TFM Services TFM Services TFM Services
Management
TFM Services
Llc TFM Services

GOVERNMENT

Dubai Police PMO Musanada NAS Sports Complex Ministry Of Economy GCAA

TFM Services Cleaning Services Maintenance Services TFM Services Cleaning Services Cleaning and
Maintenance Services
BANKING & FINANCE CONSTRUCTION

Wade Adams Engineering National Petroleum


RAK BANK United Arab Bank Sharjah Islamic Bank Contracting LLC Contracting Co. LLC Construction Company
Cleaning Services TFM Services Cleaning Services Security Services Security Services Security Services

HOSPITALITY

Sonder Anantara Hotel Pearl Jumeirah Kempinski Hotel Hilton Hotel Millenium Hotel
Hotel

TFM Services Security Services Security Services Security Services Hospitality Services Security Services

HEALTHCARE FOOD PROCESSING

Rafed Ajman DPRC Rehabilitation Saudi German Tatweer Healthcare Dr. Sulaiman Al Habib Al Wafi Food Products
Field Hospital Center Hospital Hospital Factory LLC (BRF)

TFM Services TFM Services Security Services Security Services Security Services Security Services

RETAIL TELECOMMUNICATIONS

DU Telecom Etisalat Virgin Mobile


Landmark Group The Oasis Center Seddiqi & Sons
Cleaning Services Sustainability Partner
Secrity Services Secrity Services Security Services

OIL AND GAS TRANSPORTATION AND RAILWAY SPORTS CLUBS

ENOC ESCO RTA ETIHAD RAIL Al Jazira Sports Al Wahda Sports


and Cultural Club Cultural Club

Cleaning and Partner Sustainability Security Services Cleaning Services Security Services
Maintenance Services

800-FARNEK (327635)
Security
Services
WHAT DO WE OFFER?
We work closely with you and your teams to understand your immediate security needs
including threats and challenges, as well as future potential issues. We design
state-of-the-art infrastructure, supported by highly qualified personnel to ensure the
long-term security and safety of your company.

CERTIFIED & HIGHLY TRAINED SECUITY GUARDS FROM NSI?

Manned Guarding Gym Attendants


CCTV Operators Event Security
Patrolling Solutions Event Steward
Concierge First Aid Officers
Traffic Marshal Close Protection
Lifeguards Money and Valuables Transport
Our vision is to establish a competent and regulated private security industry
that can serve as a valuable asset to the nation. Through our efforts,
we aim to diminish crime, promote law & order, and alleviate
the fear of crime in our society. We've got your back!

SMART WATCH
TECHNOLOGY
Our hi-tech control room operates 24/7, providing
TECHNOLOGY
round-the-clock monitoring and response to
emergencies across multiple buildings and sites
simultaneously. Our highly trained operators are in
constant radio contact with patrol staff and have
direct access to the police and other emergency
services. In addition to monitoring CCTV cameras via
remote wireless and broadband transmission, our
control room also responds to out-of-hours calls.
Rest assured, we maintain a seamless, reliable, and
efficient security service to protect your assets.

800-FARNEK (327635)
Hitches &
Glitches
HOME MAINTENANCE
COMPANY

In 2014, Hitches & Glitches joined the Farnek Group of companies and has since
become one of the UAE's largest independent maintenance companies for homes
and small businesses. With a commitment to reliability, quality workmanship, and
affordability, Hitches & Glitches began 15 years ago with just one vehicle and five
technicians. Today, we operate a fleet of over 75 vehicles and have a team of more
than 265 highly trained professionals, serving over 10,000 satisfied customers
across the country.

We also offer a growing range of smart home and lifestyle products, including WiFi
installations, remote monitoring sensors, and home security gadgets. Contact us
now and experience the Hitches & Glitches difference.

How can we help you?


WhatsApp us on
H&G Services
Maintenance Services Cleaning Services

Annual AC AC Coil Water Tank Pipeline HVAC System


Maintenance Servicing Cleaning Cleaning Disinfection

Handyman Electrical AC Repair DUCT Cleaning Deep Cleaning External & Internal
Window Cleaning

Home Appliance Plumbing Move In/ Carpet & Mold Laundry Duct
Installation Move Out Upholstery Cleaning Remediation Cleaning

Carpentry Painting Masonry Indoor Air Quality Data Center Car Park
Cleaning Cleaning

Fit Out & Drain Line Post Construction Drain Line Jetting
Refurbishments Cleaning Cleaning

Swimming Pool
Cleaning and Landscaping Façade cleaning
Maintenance

Inspection & Testing

Inspection and Duct Inspection Mold Inspection Duct Leakage Thermal Imaging Water Testing
testing Services Pressure Testing

STREAMLINE YOUR HOME MAINTENANCE


WITH HITCHES & GLITCHES' REVOLUTIONARY
TRACKING APP!
Manage your home maintenance requests with ease! Our new app lets you track the
entire service process from initial request to job completion. Follow our technicians'
progress in real-time using Google Maps - ensuring your home is always in safe hands.
We're only one step away!

Download H&G app today

800-FARNEK (327635)
Specialist
Services
Discover the specialised cleaning services of H&G, including air duct cleaning,
indoor air quality testing, kitchen exhaust, water tank cleaning, and pipeline
disinfection. Experience our expertise in residential, commercial, and industrial,
with over 32 different types of services offered by our specialised cleaning
department. Our technicians are highly trained, certified by local authorities,
and comply with global industry associations to provide the highest quality in
health, safety, and environmental standards.

Our workforce combines experience with sound technical ability, for every
project. We also provide special services including data centre cleaning,
drain line cleaning, and post-construction cleaning.

H&G has all relevant local certifications including Dubai Municipality, Dubai
Police, RTA, Emirates Health Services, and Trakhees/ EHS. Additionally, our
company is internationally certified for HVAC system cleaning and mold
remediation to the ACR 2013 standards by NADCA. We also adhere to NFPA
and ASHRAE standards for the installation, inspection, and remedial work for
systems, ensuring the utmost quality & safety for our customers.
Quality Kitchen
Maintenance
Services

ENHANCE YOUR KITCHEN EQUIPMENT


LIFE WITH OUR PREVENTIVE
MAINTENANCE SERVICES

Annual Maintenance Call Out Manpower Supply

Preventive Repair and Kitchen Exhaust


Maintenance Maintenance Cleaning

800-FARNEK (327635)
INTEGRATING PEOPLE, PROCESSES,
AND BUILDINGS THROUGH INTELLIGENT
AND CONNECTED PLATFORMS.
HITEK technology was established by FARNEK's leading industry experts with a
remarkable 40-year background in technical expertise and operational experience in
facilities management, hospitality, and technology infrastructure. We offer a wide
range of intelligent applications seamlessly combining people, processes, and
technology to empower our clients with digital, business, and technological
transformations. As the digital world progresses at an unprecedented pace, HITEK
dedicates itself to developing highly advanced connected, automated, and intelligent
solutions for resource-intensive industries. Our goal is to complement leaner and
sustainable operational processes, thereby improving productivity, reducing energy
consumption and costs.
Facilities, Contract, Location, Asset,
SLA, KPI and Office Management
SAAS application

Building Management System with ability


to monitor, control, connect or retrofit any
building with brand of asset

Energy Management Solution with manual or


digital data from IoT enabled BMS producing
automated benchmarked energy consumption
dashboard with carbon footprint

CO2
Carbon Footprint Calculation Tool to
support businesses developing their
NetZero strategy

Remote Monitoring Solution with


ability to monitor energy, asset and
space performance

Maintain fleet asset record, along with CAPEX


& OPEX, tracking and scheduling the rota,
with IoT to see fleet usage

Productive digital audit and automated


reporting with HSEQ App

BIOMETRICS
(Facial Recognition system)

800-FARNEK (327635)
Health Monitoring and Communication
Tool for your employees

IoT based solution, providing location


performance and management along
with end user satisfaction

FlexiGuest
Hospitality Management System with mobility
solution for Customer and Backend Operations
integrated with booking engines

Smart parking solution

AI Based Video Surveillance Solution for Security

MyBuddy
Ability to Communicate and Train to your
workforce using multilingual solution,
connecting them to HR with AI ChatBot

24x7 COMMAND ROOM


Monitors, Controls and Facilitates Smart Building
Automation

CLEANING ON DEMAND
(COD)
800-FARNEK (327635)
FARNEK'S HOSPITALITY OFFERING IS TRANSFORMING
THE UAE MARKET WITH A STRONG EMPHASIS ON
INNOVATIVE TECHNOLOGY AND SUSTAINABILITY.

WITH A COMPREHENSIVE RANGE OF SERVICES,


OUR PROPOSITION IS COMPELLING, UNRIVALLED
AND MAXIMISES THE HOSPITALITY EXPERIENCE.

At Farnek, our skilled team boasts the technical expertise and professionalism
required to tackle any obstacles within the hospitality industry. From
outsourced facility management and manpower services, to specialized
cleaning, housekeeping, and guest relations, we offer tailored, cost-efficient,
and effective solutions to help hoteliers and restaurateurs overcome the
challenges of today's market. Our bespoke assistance ensures that your
operation runs smoothly, leaving you free to focus on what matters most:
providing an exceptional experience for your guests.
REINVENTING THE GUEST JOURNEY
Introducing Trendz - a fresh & dynamic brand developed by Farnek Hotel Management.
Our innovative hotel solutions go beyond traditional outsourced FM and manpower services.
We now offer an all-encompassing hospitality package, complete with superior management
consultancy, comprehensive reservations and sales, and creative marketing and PR services.
Discover how Trendz can elevate your hospitality business today.

OUR HOSPITALLITY SERVICES


TRENDZ

Hotel Management
Housekeeping, engineering, and security services
Front Office
Reservations
Property Operations Maintenance & Energy Consultancy (POMEC)
Stewarding
Hotel Optimizer

SECURITY SERVICES (Page 20) SUSTAINABILITY (Page 16)

TECHNOLOGY (Page 27-28) SPECIALISED SERVICES (Page 25)


Our People

WE CARE
At Farnek, our people always come first. As a service industry leader,
we are dedicated to ensuring the welfare and well-being of our staff.
That's why we offer a variety of recreational facilities, including a
fitness centre, time-out rooms, and organised team sports and
social gatherings. In addition to our in-house training and career
centres, Farnek also has a Happiness Society and hosts annual staff
events, Sportsfests, and Go Green campaigns.

We take digital learning seriously, which is why we've partnered


with Huawei to deliver high-speed internet at Farnek Village, our
employee accommodation centre. To make the learning
experience as seamless as possible, we've integrated Farnek Buddy
with our Learning Management System and Human Resources
Management System.

With Farnek Buddy, our staff can stay on top of their training and
development needs. Trainers can push content directly to
employees, who will receive chat-like notifications indicating
timings for training sessions. Staff can also search for specific
courses and choose from a list of available options. Plus, quizzes
and tests can be conducted in a chat interface, and Farnek can
conduct happiness surveys and manage HR tasks.
OUR TRAINING
OUR STATE OF ART TRAINING CENTER AT
FARNEK VILLAGE

Trainers
10 A

Different Languages
20
Farnek training team is consisting of 10 trainers speaking more than 20 different
languages and all trained and certified by BICSc in commercial cleaning, Hospitality
and Healthcare sectors
Abu Dhabi | Ajman | Dubai (HQ) | Fujairah | Ras al Khaimah | Sharjah | Umm al Quwain

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