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NEORSD

Process Control
System Standards
and Conventions Manual
Volume 1 – Introduction, Definitions, Policies and
Procedures

Revision 1.6

February 2021
This page intentionally left blank.
NEORSD PCS Manual | Volume 1: Introduction, Definitions, Policies, and Procedures
Volume 1 Contents

Volume 1 Contents
Volume 1 Contents ......................................................................................................................i
1.0 Revision History ............................................................................................................. 1
2.0 Introduction .................................................................................................................... 1
3.0 Abbreviations.................................................................................................................. 2
4.0 PCS Revision Control ..................................................................................................... 4
4.1 Overview...................................................................................................................... 4
4.2 Responsibilities ............................................................................................................ 4
4.3 Software Updates ........................................................................................................ 4
4.4 Testing Requirements .................................................................................................. 5
4.5 Deployment.................................................................................................................. 6
4.6 Recordkeeping............................................................................................................. 6
5.0 Controller Firmware Revision ......................................................................................... 6
5.1 Overview...................................................................................................................... 6
5.2 Responsibilities ............................................................................................................ 6
5.3 Firmware Version Requirements .................................................................................. 6
5.4 Firmware Updates........................................................................................................ 7
5.5 First Version Testing Requirements ............................................................................. 7
5.6 Deployment.................................................................................................................. 8
5.7 Recordkeeping............................................................................................................. 8
6.0 Communications Module Firmware Revision .................................................................. 9
6.1 Overview...................................................................................................................... 9
6.2 Responsibilities ............................................................................................................ 9
6.3 Firmware Version Requirements .................................................................................. 9
6.4 Firmware Updates........................................................................................................ 9
6.5 First Version Testing Requirements ............................................................................10
6.6 Deployment.................................................................................................................10
6.7 Recordkeeping............................................................................................................11
7.0 Programming Software Revision ...................................................................................11
7.1 Overview.....................................................................................................................11
7.2 Responsibilities ...........................................................................................................11
7.3 Controlled Software ....................................................................................................11
7.4 Recordkeeping............................................................................................................12

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8.0 Applications Management of Change ............................................................................12


8.1 Overview.....................................................................................................................12
8.2 Responsibilities ...........................................................................................................12
8.3 Management of Change Approval Requirements ........................................................12
8.4 District Test Environment Requirements .....................................................................13
8.5 District Test Bed Requirements...................................................................................13
8.6 PLC Modifications .......................................................................................................14
8.7 OIT Modifications ........................................................................................................14
8.8 HMI Configuration Modifications .................................................................................14
8.9 Alarm and Event Modifications ....................................................................................15
8.10 Other Software Modifications ......................................................................................15
8.11 Contractor Check-out ..................................................................................................15
8.12 Deployment Requirements..........................................................................................15
8.13 Recordkeeping............................................................................................................16
9.0 Network Management of Change ..................................................................................16
9.1 Overview.....................................................................................................................16
9.2 Responsibilities ...........................................................................................................16
9.3 District Test Bed Requirements...................................................................................17
9.4 Management of Change Approval Requirements ........................................................17
9.5 Recordkeeping............................................................................................................18
10.0 District Programming Laptop Request ...........................................................................18
10.1 General .......................................................................................................................18
10.2 Procedure ...................................................................................................................18
11.0 Standards Deviation Request ........................................................................................21
11.1 General .......................................................................................................................21
11.2 Procedure ...................................................................................................................22
12.0 Management of Virtual Local Area Networks .................................................................23
12.1 General .......................................................................................................................23
12.2 Procedure ...................................................................................................................23
13.0 Applications Backup and Recovery Policy .....................................................................23
13.1 General .......................................................................................................................23
13.2 Backup Storage Requirements ...................................................................................23
13.3 Recovery Procedures .................................................................................................24
13.4 Recovery Testing Requirements .................................................................................25
13.5 Documentation Requirements .....................................................................................25

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14.0 Controlled Software List ................................................................................................25


15.0 Responsibilities Matrix ...................................................................................................25
16.0 Reference Documents ...................................................................................................28
17.0 Forms ............................................................................................................................28
NEORSD PCS Request for Shutdown Form .........................................................................29
NEORSD PCS Request for Shutdown Form - EXAMPLE ......................................................30
NEORSD PCS Contractor Extended Program Check-out Request Form ..............................31
NEORSD PCS Contractor Extended Program Check-out Request Form-EXAMPLE.............32
NEORSD PCS Change Request Form ..................................................................................33
NEORSD PCS Change Request Form-EXAMPLE ................................................................35
NEORSD PCS Change Request Form Appendix A Back-out Plan .......................................37
NEORSD PCS Change Request Form Appendix A Back-out Plan-EXAMPLE .....................38
NEORSD Standards Deviation Request Form .......................................................................39
NEORSD Standards Deviation Request Form-EXAMPLE .....................................................40
NEORSD Network Modifications Management of Change Form ...........................................41
NEORSD Network Modifications Management of Change Form - EXAMPLE........................43

Tables
Table 14-1 Controlled Software.................................................................................................25
Table 15-1 Responsibilities Matrix.............................................................................................25
Table 16-1 Reference Documents.............................................................................................28

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Revision History

1.0 Revision History


Revision Section
Revision Author Description
Date Updated
0 02/17/2017 HDR All DRAFT
• Modification as part of APM Program.
Restructured to 5 volumes and update to
current industry best practices.
• New Volume with Policies and
Procedures.
• Section 2 – Updated from ASCM
• Section 3 – 8, 9, 11-12: New Policies and
Procedures
• Section 10 – Minor updates from ASCM
1 05/05/2017 HDR All FINAL
1.1 10/27//2017 HDR All • Added new section 11 – Management of
Virtual Local Area Networks.
• Added Responsibilities Matrix
• Added startup/commissioning requirement
for existing equipment to section 12.2.
• Updated Forms
• Added example forms
• Added Network Management of Change
Section.
• Relocated all forms to section 17.0

1.2 4/25/2018 HDR 8.2 DRAFT


• Storage requirements for configurable
devices (VFDs, etc)
1.3 12/12/2018 HDR 11.1 Updated deviation requirements for PLCs.
1.4 4/16/2019 HDR 8.6 Added paragraph to this section prohibiting
protection or lockout of code preventing
access by NEORSD.
1.5 12/30/2019 NEORSD/PJM All Added Revision and Date to the footer.
1.6 02/04/2021 NEORSD/PJM 2.0 Added the title for each of the 5 PCS
Standards Manuals.
1.6 02/04/2021 NEORSD/PJM 10.0 Revised PC&A laptop request procedure for
new on-line form.
1.6 02/04/2021 NEORSD/PJM 17.0 Deleted the PC&A Programming Laptop
Request Form & Example Form.

2.0 Introduction
This manual is a compilation of The Northeast Ohio Regional Sewer District’s (NEORSD)
standards for Process Control System (PCS) programming, configuration and design. It is
intended to be applied by the District’s contractors, consultants, and in-house personnel when
developing or modifying any portion of the District’s PCS. The PCS is a utility-wide system of
hardware and software that spans the wastewater collection system and all three wastewater
treatment plants. This document must be treated as both requirements and guidance for PCS
work.

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Abbreviations

This manual is divided into five main volumes:

Volume 1 – Introduction, Definitions, Policies and Procedures contains an introduction to


the Process Control System Standards and Conventions Manual. It also comprises District
policies and procedures that apply to the use and management of the PCS, including approvals
and practices for applying and documenting changes to hardware and software, code changes,
alarm management requirements, contractor’s responsibilities related to work performed on the
PCS and other related topics. This volume also contains the standards deviation request form.

Volume 2 – PLC Programming addresses practices for development and programming of


control processors, primarily programmable logic controllers (PLCs) of various types, including
requirements for programming software, databases, alarm processing, networking, control
loops, control logic structure, I/O layout and signal processing, tagging and naming conventions.

Volume 3 – Interface Development Standards includes operator interfaces and the PCS
subsystem that provides Human-Machine Interface (HMI) functionality. Volume 3 includes the
requirements for programming and configuration of the Area Control Stations (ACSs),
historians, servers and the related network infrastructure. Standards for programming and
display development for Operator Interface Terminals (OITs), industrial operator interfaces
typically located in the field PLC panels, are included in this volume.

Volume 4 – Reports, Databases and Other Integrated PCS Software Standards includes
databases and other PCS interconnected software.

Volume 5 – Design Standards includes design standards for PCS including panel design,
Process and Instrumentation Diagrams (P&ID), network architecture, alarm management, and
security.

Compliance with the standards and conventions outlined in the manual are required for all
projects that add to or modify the PCS. If a contractor or District staff member identifies a need
for an addition or modification to the standards for a specific project, or if in the course of the
work it is found that some part of the standards cannot be adhered to, a Standards Deviation
Request may be submitted in accordance with the requirements of that section.

Refer to Section 16.0 for a complete list of all NEORSD standards and forms, and industry
standards and best practices referenced in this manual.

3.0 Abbreviations
The following is a list of applicable acronyms and definitions which may be utilized throughout
the Process Control System Standards and Conventions Manuals.

A2ALMDB Wonderware Alarm and Event Database


ACS Area Control Stations
AOI Add-On Instruction (RSLogix PLC)
AOS Application Object Server (Wonderware)
APM Automation Program Management

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Abbreviations

BTL Base Template Library (Wonderware Scripting)


CAD Computer-Aided Drafting
CAT Category - relates to communication cable types such as CAT5, CAT6, etc.
CIP Capital Improvement Project
CLX Allen-Bradley ControlLogix PLC
CPU Central Processing Unit
DAS Data Acquisition Server (Wonderware)
DASABCIP Data Acquisition Server – Allen Bradley IP Driver
DASABTCP Data Acquisition Server – Allen Bradley TCP driver
DASMBTCP Data Acquisition Server – Allen Bradley Modbus TCP driver
E&C Engineering and Construction
EMSC Environmental and Maintenance Services Center
FBD Function Block Diagram
HART Highway Addressable Remote Transducer (Communication protocol feature on some
instrumentation)
HMI Human Machine Interface
ID Identification
IO or I/O Input/Output - refers to process signals or signal processing equipment
IP Internet Protocol
ISA International Society of Automation
IT Information Technology
JSR Jump Subroutine
LAN Local Area Network
MOC Management of Change
NEORSD Northeast Ohio Regional Sewer District
O&M Operation and Maintenance
ODMS Operational Data Management System (See PDMS)
OEM Original Equipment Manufacturer
OIT Operator Interface Terminal
OPL One Point Lesson
P&ID Process and Instrumentation Diagram
PC&A Process Control and Automation
PCD Process Control Description
PCS Process Control System
PDF Portable Document Format (.pdf file format)
PDMS Process Data Management System (replaces ODMS)
PID Proportional-Integral-Derivative (Used in control output algorithm)
PLC Programmable Logic Controller
RFI Request for Information
RTU Remote Terminal Unit
SFC Sequential Function Chart
SCADA Supervisory Control and Data Acquisition
SLC Allen-Bradley small PLC model
SMC System Management Console

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PCS Revision Control

SMP Standard Maintenance Procedure


SNMP Simple Network Management Protocol
SOP Standard Operating Procedure
SQL Structured Query Language
UDT User Defined Data Type
UPS Uninterruptible Power Supply
USB Universal Serial Bus
VLAN Virtual Local Area Network
WAM Oracle’s Work and Asset Management Application Software
WAN Wide Area Network
WWTP Wastewater Treatment Plant

4.0 PCS Revision Control


4.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Revision Control Policy is
intended to establish requirements for PCS Software version and patch application. The
NEORSD PCS consists of numerous highly integrated software packages. This Policy and
Procedure addresses policy for software versions including version change and/or application of
software patches, and testing requirements to promote stability of the PCS.

This Policy applies to all software and operating systems on District PCS Workstations, Servers,
and Programming Laptops. Refer to Table 14-1 in Section 14.0 of this document for a complete
list.

4.2 Responsibilities
To ensure that the PCS Revision Control Policy is implemented and maintained in accordance
with the procedures listed in this policy, the identified NEORSD Employees and contractors
have the responsibilities identified in Table 15-1.

4.3 Software Updates


No device shall be configured to receive automated updates. All updates and version changes
shall be manually initiated and tested on the District test environment prior to deployment on the
live production system.

4.3.1 Operating Systems


All server, workstation and VM operating systems shall have automatic updates disabled.
Service packs shall be applied by PC&A on a monthly basis or upon recommendation of a PCS
software vendor, but only after validation with PCS Software vendors that the latest patches and
service packs are supported. Upgrading to new versions of Operating Systems will occur on an
as-needed basis but no earlier than 6-months after Control Software OEM vendors confirm
support of the Operating System.

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4.3.2 Control Software (Logix, Wonderware, Historian, etc.)


All control software shall have patches applied by PC&A on a quarterly basis or as required due
to identified critical flaw or vulnerability. Major revision changes shall be applied annually but no
earlier than 3-months after OEM vendor release of latest version. Control Software major
revision changes are defined as incrementing a full revision number (e.g. Archestra 2012 to
Archestra 2014; or Rockwell ControlLogix 5000 Version 20 to version 21).

4.3.3 Anti-Virus Definitions


Anti-Virus definitions shall be updated no less than weekly via manual update by PC&A. OEM
automatic updates shall be disabled, and will not function properly due to PCS network isolation
from internet connections. Conflicts with virus definition updates will be handled on a case by
case basis via technology WAM work order.

4.4 Testing Requirements


All major and minor software revisions shall be installed and validated utilizing the NEORSD’s
test environment. Software revisions must run hands free without error for 7-days for service
packs and version changes and 3-days for minor patches (those not contained in a full service
pack release) in the test environment prior to deployment on the live production system.

District Test environment has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for update are required to document the following prior to beginning the
update process:

1. Verification of software interoperability/compatibility


a. Review software release notes to verify that software versions support
compatibility without conflict. Rockwell Product compatibility shall be verified
utilizing the online compatibility tool
(http://compatibility.rockwellautomation.com/Pages/MultiProductSelector.aspx?cr
umb=111)
2. Verification of proper licenses to support installation of latest software

Person(s) completing the update of software are required to perform the following:

1. Follow requirements of PCS Change Management Policy


2. Document back-up and recovery plan
3. Create backups of current running system (for software running on VM, archive current
VM)
4. Clear current error logs for appropriate software
5. Install Software and Restore Applications
6. Return Software to running state and check error logs
7. Verify proper operation via documented testing plan

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4.5 Deployment
This section contains the requirements and procedures for deploying fully tested and accepted
changes into the live production environment.

An implementation plan shall be submitted for District approval prior to modification of the live
production environment. At a minimum, the plan shall include the following:

• Copy of Approved Applications Management of Change (MOC) Form (See Section 17.0)
• Written back-out plan for Approval (See Section 17.0 Appendix A)
• One Point Lesson (OPL) – Highlight of functional changes. Instructions and required
forms are located on the District Enterprise SharePoint under SOP/OPL/SMP Section.
• District Request for Shutdown Form (See Section 17.0)

District Request for Shutdown form is available in editable format on District Enterprise
SharePoint site or by request from District Project Manager or PC&A Manager. Form shall be
submitted to District Engineering whom will facilitate operations sign-off.

All changes must be implemented from PC&A Programming Laptop, see Section 10.0 and
request form in Section 17.0 for details.

4.6 Recordkeeping
Software updates must be documented by the person(s) performing the updates following the
procedures defined in Section 8.0 - Applications MOC Policy.

5.0 Controller Firmware Revision


5.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Controller Firmware Policy is
intended to establish requirements that promote stability of the PCS, consistency of firmware
deployment and testing requirements for firmware updates.

This Policy applies to all District plants and locations where PCS Controllers exist. For purpose
of this policy, PCS controller is defined as any PLC CPU module including but not limited to
Allen-Bradley Logix Series Controllers.

5.2 Responsibilities
To ensure that the Firmware Policy is implemented and maintained in accordance with the
procedures listed in this policy, the identified NEORSD Employees and contractors have the
responsibilities identified in Table 15-1.

5.3 Firmware Version Requirements


The NEORSD has standardized on Allen-Bradley brand of PLCs. Firmware versions must be
consistent throughout the District. It is required that the firmware of all new or replacement PLC
Controllers installed match the most current version installed by the District. The District’s

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current versions are available on PC&A page of District Enterprise SharePoint or via email
request to District PC&A Manager.

5.4 Firmware Updates


Firmware version updates will be performed on an annual basis or as required by manufacturer
to address vulnerabilities or other critical flaws. PC&A manager is responsible for approval and
notification of adopting new firmware versions.

The first application of any new firmware version on each controller type shall undergo testing
on the District Test Bed requirements defined in Section 5.5, First Version Testing
Requirements.

District Test Bed has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for update of firmware version are required to document the following
prior to beginning the update process:

1. Verification of compatibility with the District’s current RSLogix 5000 software


a. Any firmware version updates that require software update must have PC&A
manager approval in writing
2. Verification of hardware compatibility for all cards in local and remote racks with
Rockwell’s compatibility matrix.
(http://compatibility.rockwellautomation.com/Pages/MultiProductSelector.aspx?crumb=1
11)
a. Any component identified as non-compatible must have written plan for migration
to compatibility during update process.

5.5 First Version Testing Requirements


The first application of any new firmware version on each controller type shall undergo testing
on the District Test Bed prior to deployment.

District Test Bed has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

The District Test Bed shall be utilized to validate compatibility of firmware with the various I/O
and communications modules that exist in NEORSD PCS. A test plan must be developed and
submitted to PC&A manager that details equipment arrangements (rack layouts) that will be
tested to ensure all types of I/O modules and communications modules are tested with the
newly updated controller firmware.

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All tests are required to run hands-off without error for a minimum of 100 hours. PLC Fault
tables and HMI error logs shall be validated throughout the test; any PLC fault or HMI faults
related to loss of communications will result in test failure. All AOIs shall be tested and
confirmed to operate as defined after firmware upgrade.

5.6 Deployment
This section contains the requirements and procedures for deploying fully tested and accepted
changes into the live production environment.

An implementation plan shall be submitted for District approval prior to modification of the live
production environment. At a minimum, the plan shall include the following:

• Copy of Approved Applications MOC Form (See Section 17.0)


• Written back-out plan for Approval (See Section 1230 Appendix A)
• OPL – Highlight of functional changes. Instructions and required forms are located on
the District Enterprise SharePoint under SOP/OPL/SMP Section.
• District Request for Shutdown Form (See Section 17.0)

District Request for Shutdown form is available in editable format on District Enterprise
SharePoint site or by request from District Project Manager or PC&A Manager. Form shall be
submitted to District PC&A Manager whom will facilitate operations sign-off.

Person(s) completing the update of firmware version are required to perform the following steps
in addition to following Rockwell’s detailed migration documentation.

1. Follow requirements of PCS – Section 8.0 – Applications MOC


2. Create online (AssetCentre) and offline copies of RSLogix 5000 application files
3. Remote network connections are forbidden. All firmware version updates are required to
be completed utilizing District PC&A laptop locally at PLC Controller. After panel has
been removed from service, connect directly to PLC from laptop to perform version
update.
4. Upon restoration of service;
a. PLC fault tables shall be checked and documented to show no compatibility or
other faults generated.
b. Connectivity shall be verified between PLC & HMI, and PLC & OIT.

All changes must be implemented from PC&A Programming Laptop, see Section 10.0 and
request form in Section 17.0 for details.

5.7 Recordkeeping
Controller firmware updates must be documented by the persons(s) performing the updates
following the procedures defined in the Section 8.0 - Applications MOC Policy.

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6.0 Communications Module Firmware Revision


6.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Communications Module
Firmware Policy is intended to establish requirements that ensure stability of the PCS,
consistency of firmware deployment and testing requirements for firmware updates.

This Policy applies to all District plants and locations where PCS Communications Modules
exist. For purpose of this policy, Communications Modules are defined as PLC modules utilized
for network communications or additional processing not handled within the CPU.

6.2 Responsibilities
To ensure that the Firmware Policy is implemented and maintained in accordance with the
procedures listed in this policy, the identified NEORSD Employees and contractors have the
responsibilities identified in Table 15-1.

6.3 Firmware Version Requirements


The NEORSD has standardized on Allen-Bradley brand of PLCs. Firmware versions must be
consistent throughout the District. It is required that all firmware versions of new or replacement
Communications Modules installed match the most current version installed by the District. The
District’s current versions available on PC&A section of District Enterprise SharePoint or via
email request to District PC&A Manager.

6.4 Firmware Updates


Firmware version updates will be performed on an annual basis or as required by manufacturer
to address vulnerabilities or other critical flaws. PC&A manager is responsible for approval and
notification of adopting new firmware versions.

The first application of any new firmware version on each communications module model shall
undergo testing on the District Test Bed, requirements defined in Section 5.5, First Version
Testing Requirements.

District Test Bed has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for update of firmware version are required to document the following
prior to beginning the update process:

1. Verification of compatibility with District current RSLogix software


a. Any firmware version updates that require software update must have PC&A
manager approval in writing, reference related policy for appropriate hardware
type to be upgraded for requirements.

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2. Verification of module firmware version compatibility with Controller firmware version by


utilizing Rockwell’s compatibility matrix
a. If upgrade of communications module requires newer controller firmware, refer to
Section 5.0 - Controller Firmware Revision for upgrade policy/procedure

Person(s) completing the update of firmware version are required to perform the following steps
in addition to following Rockwell’s detailed migration documentation.

1. Follow requirements of Section 8.0 Applications MOC Policy


2. Create online (AssetCentre) and offline copies of RSLogix 5000 application files
3. Remote network connections are forbidden. All firmware version updates are required to
be completed utilizing District PC&A laptop locally at communications module. After
panel has been removed from service, connect directly to the communications module
from laptop to perform version update.
4. Upon restoration of service;
a. PLC fault tables shall be checked and documented to show no compatibility or
other faults generated.
b. Connectivity shall be verified between PLC & HMI.
c. For communications devices, connectivity to ALL end devices shall be confirmed.

6.5 First Version Testing Requirements


The first application of any new firmware version on each control module type shall undergo
testing on the District Test Bed prior to deployment.

The test bed shall be utilized to validate compatibility of communications module firmware with
the control processor and where possible any end devices for a communications module. A test
plan must be developed and submitted to PC&A manager that details equipment arrangements
(rack layouts) that will be tested with the newly updated controller firmware.

All tests are required to run hands-off without error for a minimum of 100 hours. PLC Fault
tables and HMI error logs shall be validated throughout the test; any PLC fault or HMI faults
related to loss of communications will result in test failure.

6.6 Deployment
This section contains the requirements and procedures for deploying fully tested and accepted
changes into the live production environment.

An implementation plan shall be submitted for District approval prior to modification of the live
production environment. At a minimum, the plan shall include the following:

• Copy of Approved Applications MOC Form (See Section 17.0)


• Written back-out plan for Approval. (See Section 17.0 Appendix A)
• OPL – Highlight of functional changes. Instructions and required forms are located on
the District Enterprise SharePoint under SOP/OPL/SMP Section.
• District Request for Shutdown Form (See Section 17.0)

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District Request for Shutdown form is available in editable format on District Enterprise
SharePoint site or by request from District Project Manager or PC&A Manager. Form shall be
submitted to District Engineering whom will facilitate operations sign-off.

All changes must be implemented from PC&A Programming Laptop, see Section 10.0 and
request form in Section 17.0 for details.

6.7 Recordkeeping
Communication module firmware updates must be documented by the person(s) performing the
updates following the procedures defined in the Section 8.0 - Applications MOC Policy.

7.0 Programming Software Revision


7.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Software Revision Control Policy
is intended to establish a standard approach for implementation and documentation of software
modifications. The NEORSD PCS consists of numerous highly integrated software packages
and custom software for process control and monitoring. This Policy and Procedure addresses
current version, policy for version change and/or application of software patches, and testing
requirements to promote stability of the PCS.

This Policy applies to PLC Programming software packages.

7.2 Responsibilities
To ensure that the PCS Revision Control Policy is implemented and maintained in accordance
with the procedures listed in this policy, the identified NEORSD Employees and contractors
have the responsibilities identified in Table 15-1.

7.3 Controlled Software


The software applications defined in this section are controlled by Section 4.0 PCS Revision
Control Policy.

7.3.1 PLC Programming Software (Rockwell Automation – RSLogix Suite)


NEORSD maintains all Rockwell Automation RSLogix platform revisions to be consistent
between plants. It is the responsibility of the contractor to confirm approved software revisions
prior to proceeding with code modifications or development. Current approved versions are
available on PC&A section of District Enterprise SharePoint or via email request to District
PC&A Manager.

Rockwell “Product Resiliency” releases of programming software are NOT approved for use in
the District. This includes version 20.03 of RSLogix 5000, as well as 21.03 and similar potential
future versions of Studio 5000. Saved projects are not compatible with earlier software minor
revisions. Projects downloaded to controllers cannot be edited with earlier software minor
revisions. Refer to Rockwell KB Articles 565204 and 582891 for more information.

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Studio 5000 version 23 will not be supported at the District and shall not be used.

7.3.2 HMI Software


NEORSD maintains a single Wonderware Galaxy Server which deploys objects to the servers
located at each WWTP and at EMSC for collections. It is the responsibility of the contractor to
confirm approved software revisions prior to proceeding with HMI modification or development.
Current approved versions are available on PC&A section of District Enterprise SharePoint or
via email request to District PC&A Manager.

7.3.3 OIT Software


It is the responsibility of the contractor to confirm approved software revisions prior to
proceeding with OIT modification or development. Current approved versions are available on
PC&A section of District Enterprise SharePoint or via email request to District PC&A Manager.

7.4 Recordkeeping
Software updates must be documented by the person(s) performing the updates following the
procedures defined in the Section 8.0 - Applications MOC Policy.

8.0 Applications Management of Change


8.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Applications MOC is intended to
establish requirements for PCS Change Management Policies and Procedures. The NEORSD
PCS consists of numerous highly integrated software packages. This Policy and Procedure
addresses requirements for change management including review/approval process,
documentation and usage of AssetCentre.

This Policy applies to all PLC, HMI, OIT, and Historian modifications for NEORSD PCS Assets.

8.2 Responsibilities
To ensure that the PCS Revision Control Policy is implemented and maintained in accordance
with the procedures listed in this policy, the identified NEORSD Employees and contractors
have the responsibilities identified in Table 15-1.

8.3 Management of Change Approval Requirements


ALL modifications to PCS must be reviewed and approved prior to deployment on the live
production system.

A change modification request shall be submitted to District for Approval utilizing the form in
Section 17.0. Change request shall include the following:

1. Description of Change
2. Location of Change (e.g. PLC Name, Subroutine and rungs; HMI screen name, etc.)
3. Name, Company Name, and Contact Phone number for person implementing change
4. Copy of completed test plan from District Test Environment or District Test Bed

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5. Copy of proposed field test verification plan


6. Back-out Plan. Back-out plan shall include details on how to revert to previous known
good installation.

No change shall be implemented without written approval from District. District PC&A manager
is responsible for assigning appropriate approval authority and coordinating with District
Operations.

Exceptions – Emergency work may be completed under direction of Operations supervisor or


PC&A manager. Upon completion of emergency work, a retroactive change request form shall
be submitted for record purposes.

Change management forms are to be stored on District Enterprise SharePoint site.

8.4 District Test Environment Requirements


NEORSD requires all software version and patches to be validated in District Testing
Environment prior to deployment on live production system

District Test environment has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for modifications are required to document the testing and facilitate
District witness and approval. A test plan shall be submitted to District and approved prior to
scheduling testing.

8.5 District Test Bed Requirements


NEORSD requires all modifications of PCS to be implemented in District Test Bed prior to
deployment on live production system. The District Test Bed is not the same as District Test
Environment, the Test Bed system is utilized to validate application programs
(PLC/HMI/OIT/others) prior to deployment on the live production system.

District Test Bed has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for modifications are required to document the testing and facilitate
District witness and approval. A test plan shall be submitted to District and approved prior to
scheduling testing.

All application programs shall be loaded into District AssetCentre at time of deployment into
District Test Bed.

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8.6 PLC Modifications


ALL PLC Programs are saved in District AssetCentre. PLC Modifications must be made utilizing
district provided PC&A Programming Laptop (Refer to Section 10.0 of this document).
AssetCentre shall be utilized to maintain versions via check-in/check-out process. AssetCentre
transaction comments are required to be completed and must contain initials of person making
the change, company name and approved MOC form file name.

Changes to logic (whether ladder logic, function block, or other programming language) must be
commented and include:

• Date of change
• Initials of person making the change
• Company that employs the person making the change
• Reason and description of the change
• Example: 12/02/16 – ABC – Company Name – Logic changes associated with VFD
(TAG) upgrade. New VFD ramp time 60-seconds at VFD instead of only PLC controlled
ramp.

All changes made following system commissioning should be documented in a similar manner.
Information including the date of programming change, initials and company of author, work
order number or change requestor as appropriate, and description of the change shall be
appended to the documentation on the first rung.

Password protection or lockout of code that prevents NEORSD to access, modify and/or
configure is prohibited.

Example: 12/02/16 – ABC – CompanyName – PCD Update to document VFD upgrade for
(TAG). VFD Ramp time modified to 60-seconds. Rate of change alarms modified to reflect VFD
controlled ramp.

8.7 OIT Modifications


ALL OIT Programs are saved in District AssetCentre. OIT Modifications must be made utilizing
district provided PC&A Programming Laptop. All programmers assigned a PC&A Programming
Laptop will be given access privileges for AssetCentre. AssetCentre transaction comments are
required to be completed and must contain initials of person making the change, company
name and approved MOC form file name.

AssetCentre shall be utilized to maintain versions via check-in/check-out process.

8.8 HMI Configuration Modifications


Wonderware Templates are backed up in District AssetCentre. Additionally, a Galaxy backup is
created every morning on the Galaxy server. The backups can be used to control change
management.

Wonderware modifications must be made utilizing a district provided PC&A programming laptop
or directly on the Galaxy server using VMware vSphere Client. Only programmers that request a

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PC&A programming laptop with a Wonderware development license can access the
Wonderware development environment called ArchestrA IDE.

Changes made that modify an entire process area must be validated in the Testbed.
Wonderware modifications are subject to the Application MOC Policy.

The Galaxy has been configured to require revision notes to be applied upon check-in of an
object instance and must include:

• Date of change
• Initials of person making the change
• Company that employs the person making the change
• Reason and description of the change
• Example: 12/02/16 – ABC – Company Name – Modified object instance to disable open
and close parameter events, this is handled through other indication per accepted
process control description.

8.9 Alarm and Event Modifications


ALL alarm and event modifications including setpoint changes are subject to both Application
MOC Policy and Alarm Management Policy (Reference Volume 5, Section 10).

8.10 Other Software Modifications


Variable Frequency Drive Programs files are saved in District AssetCentre. Variable Frequency
Drive Modifications must be made utilizing district provided PC&A Programming Laptop. All
programmers assigned a PC&A Programming Laptop will be given access privileges for
AssetCentre. AssetCentre transaction comments are required to be completed and must
contain initials of person making the change, company name and approved MOC form file
name.

AssetCentre shall be utilized to maintain versions via check-in/check-out process.

8.11 Contractor Check-out


Contractors may request to check-out a program file for modification off-site during CIP projects.
During this time programming modifications may be required to maintain the operating facility,
every effort will be made to copy contractors on MOC paperwork, however it is the contractor’s
responsibility to verify transmitted check-out version versus current for changes prior to
deployment of contractor developed code in District Test Environment.

8.12 Deployment Requirements


This section contains the requirements and procedures for deploying fully tested and accepted
changes into the live production environment.

An implementation plan shall be submitted for District approval prior to modification of the live
production environment. At a minimum, the plan shall include the following:

• Copy of Approved Applications MOC Form (See Section 17.00)

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• Written back-out plan for Approval. Back-out plan shall include details on how to revert
to previous known good installation.
• OPL – Highlight of functional changes. Instructions and required forms are located on
the District Enterprise SharePoint under SOP/OPL/SMP Section.
• District Request Form for Shutdown (See Section 17.0)

District Request for Shutdown form is available in editable format on District Enterprise
SharePoint site or by request from District Project Manager or PC&A Manager. Form shall be
submitted to District Engineering whom will facilitate operations sign-off.

All changes must be implemented from PC&A Programming Laptop, see Section 10.0 and
request form in Section 17.0 for details.

8.13 Recordkeeping
In addition to MOC requirements stated in the above sections, it is the implementer’s
responsibility to update all District PCS Documentation affected by the change including but not
limited to:

• Process Control Description (PCD)


• Databases – alarms, historian, ODMS
• P&IDs
• Loop diagrams
• Panel drawings
• Standard object libraries (if creating new objects)
• Reports
• Historian change log to PDMS Owner (add/change/delete)

9.0 Network Management of Change


9.1 Overview
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Network MOC is intended to
establish requirements for PCS Network Change Management Policies and Procedures. The
NEORSD PCS network consists of numerous highly integrated components. This Policy and
Procedure addresses requirements for PCS network change management including
review/approval process, documentation and usage of Zabbix.

This Policy applies to all network equipment modifications for NEORSD PCS Assets.

9.2 Responsibilities
To ensure that the PCS Revision Control Policy is implemented and maintained in accordance
with the procedures listed in this policy, the identified NEORSD Employees and contractors
have the responsibilities identified in Table 15-1.

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9.3 District Test Bed Requirements


NEORSD requires all modifications to the network switches to be implemented in District Test
Bed prior to deployment on live production system. The District Test Bed is not the same as
District Test Environment, the Test Bed system is utilized to validate application programs
(PLC/HMI/OIT/others) prior to deployment on the live production system.

District Test Bed has a limited number of concurrent seats available for use. Person(s)
responsible for update must submit an emailed schedule request to District PC&A manager or
assigned contact a minimum of two (2) weeks in advance of the required testing date to confirm
availability. NEORSD will confirm schedule via email or coordinate alternate dates with
requesting person(s) if required. Confirmation will be at least one week prior to requested date.

Person(s) responsible for modifications are required to document the testing and facilitate
District witness and approval. A test plan shall be submitted to District and approved prior to
scheduling testing.

All of the switch configurations shall be loaded into Zabbix at time of deployment into District
Test Bed.

9.4 Management of Change Approval Requirements


ALL modifications to PCS must be reviewed and approved prior to deployment on the live
production system.

A change modification request shall be submitted to District for Approval utilizing the Network
Modifications Management of Change form in Section 17.0. Change request shall include the
following:

1. Description of Change
2. Location of Change (e.g. Equipment name and asset tag)
3. Name, Company Name, and Contact Phone number for person implementing change
4. Copy of completed test plan from District Test Environment or District Test Bed
5. Copy of proposed field test verification plan
6. Change justification
7. Impact of not implementing
8. Affected Parties and Systems
9. Implementation Process (written plan)
10. Detailed technical steps
11. Start/Finish Times (Estimated time to complete)
12. Back-out Plan. Back-out plan shall include details on how to revert to previous known
good installation.

No change shall be implemented without written approval from District. District PC&A manager
is responsible for assigning appropriate approval authority and coordinating with District
Operations.

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District Programming Laptop Request

Exceptions – Emergency work may be completed under direction of Operations supervisor or


PC&A manager. Upon completion of emergency work, a retroactive change request form shall
be submitted for record purposes.

Change management forms are to be stored on District Enterprise SharePoint site.

9.5 Recordkeeping
In addition to MOC requirements stated in the above sections, it is the implementer’s
responsibility to update all District PCS Documentation affected by the change including but not
limited to:

• P&IDs
• Panel drawings
• Network diagrams
• IP and VLAN Assignment Lists

10.0 District Programming Laptop Request


10.1 General
NEORSD requires all PCS site work and changes to be implemented from a District-provided
PC&A laptop. This is intended to provide consistent software versioning, use of AssetCentre,
and to promote PCS system security.

10.2 Procedure
The process to request a PC&A laptop from the NEORSD is as follows:
1. Go to the Process Control & Automation home page. There are two ways to get to the
home page. First way is to follow Steps 2 through 5, below. Second way is to follow
Steps 6 through 9, below.

2. Go to the Engineering and Construction SharePoint home page, click on the “Enterprise
SharePoint” link and select “PC&A” from the dropdown. See screenshot below. A login
with your District User Name and Password may be required.

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District Programming Laptop Request

3. On the Process Control and Automation home page that is displayed, click on the link
“Request PCA Laptop”. See screenshot below.

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4. The following form will display:

5. Fill in the form and click “Submit”. If the submission is successful, you will receive the
following message:

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Standards Deviation Request

NEORSD Staff review of the PCA Laptop Request will result in the District assigning one
of the following statuses:

Accepted – If the request is acceptable to the District, NEORSD will notify the requester
by email and will note any limitations placed and anticipated laptop transfer date.
Rejected – If the request is rejected the District will notify the requester by email.
The District will return a written decision within 5 working days under normal
circumstances. Laptops will generally be available for transfer within 5 working days after
approval. The District will work with the requester if further explanation or discussion is
needed to reach a timely decision.

6. Second way to get to the Process Control & Automation home page is as follows.

7. Go to the NEORSD Process Control and Automation home page on the NEORSD
Enterprise SharePoint site using the following link:

https://sharepoint.neorsd.org/Operation_and_Maintenance/Process_Control_and_Autom
ation/SitePages/Home.aspx

8. Login with your District User Name and Password.

9. The Process Control and Automation home page will display. Follow the instructions in
Steps 3 through 5, above.

11.0 Standards Deviation Request


11.1 General
The NEORSD PCS Standards and Conventions are intended to provide consistent, reliable
controls within all plants. However, it is recognized that there may be specific instances in which
a contractor or supplier may not be able to fully comply with the standards for software,
equipment, cabling and other control system components supplied or developed under a
contract or other procurement method, or may not be able to program or configure the system in
conformance with these standards. When these cases arise, the contractor or supplier must
submit a request for deviation from NEORSD Standards using the NEORSD Standards
Deviation Request Form included in Section 17.0. The District will review the issues
documented on the form and any supplemental documentation that is supplied with the request,
and if compelling reasons are presented, the District may grant the deviation. The Standards
Deviation Request must meet the following criteria:

1. It must clearly indicate those sections of the standards that are relevant to the proposed
deviation(s)
2. It must verify that compliance with the standards from which the deviation(s) is requested
is, under the circumstances, not feasible

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3. It must explain how the deviation(s) meets the fundamental intent of the Standards and the
project requirements
4. It must include a specific description of the proposed alternative to the requirements in the
NEORSD Standards and include supporting documentation. Documentation may include
references demonstrating successful use by other public utilities
5. It must show that such deviations are not contrary to the public interest, health and safety
6. It must verify that the deviation(s) will not compromise safety, functionality, public health,
esthetics, and maintainability
7. It must verify that all applicable codes will be met.
For deviations from the District standard for PLCs the contractor must also provide the PLC
program, documentation and drawings along with the Standard Deviation Request Form.

11.2 Procedure
The process to request a deviation from the NEORSD PCS Standards and Conventions is as
follows:
1. Fill out and submit the NEORSD Standards Deviation Request Form. The form must be
filled out electronically and submitted via e-mail to the designated NEORSD Project
Manager or other designated contact. NEORSD will supply the blank electronic form on
request. A copy of the form is included in Section 17.0.
2. Transmit supporting documentation, such as drawings, mark-ups, photographs, sketches,
vendor-supplied product information, etc. with the Deviation Request e-mail. If attachments
exceed mailbox limits, then submission should occur via USB Flash Drive or other means
of sharing large files.
3. Additional information may be requested by the District and/or an alternative solution(s)
presented by the requester. A meeting may be requested by the deviation requester to
explain the issues to the District Project Manager and project team members.
4. NEORSD Staff review of the Standards Deviation Request will result in the District
assigning one of the following statuses:
Accepted – If the requested deviation is acceptable to the District, NEORSD will notify
the requester in writing and will note any limitations placed on the allowable deviation.
Rejected – If the requested deviation is rejected the District will notify the requester in
writing and the work must proceed without delay in accordance with the Contract or
other pertinent procurement requirements.
The District will return a written decision within 10 working days under normal
circumstances. However, complex issues may require additional time for analysis and
preparation of a response. The District will work with the requester if further explanation or
discussion is needed to reach a timely decision.
Appeals of the District’s decision shall be submitted within ten (10) calendar days of the date of
the decision and shall be submitted in writing to the District’s Project Manager.

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Management of Virtual Local Area Networks

12.0 Management of Virtual Local Area Networks


12.1 General
Each processing site contains two virtual local area networks (VLANs); the primary VLAN is
utilized for all PCS communications. A secondary VLAN is installed for network switch
management.

12.2 Procedure
IP address and VLAN assignment requests shall be submitted to the PC&A manager.

13.0 Applications Backup and Recovery Policy


13.1 General
The Northeast Ohio Regional Sewer District’s (NEORSD) PCS Recovery and Restore Policy is
intended to establish requirements to promote efficient and accurate system restoration after a
failure has occurred. The NEORSD PCS consists of numerous highly integrated software
packages, which undergo continual change for plant maintenance, operational improvements
and projects. This Policy and Procedure addresses requirements to promote known good
system backups; and procedures to identify and utilize the backups and asset management
systems during recovery.

This Policy applies to all NEORSD PCS Software Assets.

13.2 Backup Storage Requirements


NEORSD has deployed Rockwell AssetCentre for version control and file storage for PCS
Software applications including PLC Applications, OIT Applications, network application files
and Wonderware Galaxy Standard Object Templates.

If the application programmer does not have access to the District AssetCentre then the
application programmer shall request a data transfer for the following:

• Galaxy backup
• PanelView Template
• AOI Library

Additionally, there are software applications which are not stored within AssetCentre that require
additional policies and procedures for proper file backup and storage as part of recovery and
restoration procedures including VSphere server configuration and Wonderware Historian.

The following applications shall be stored in AssetCentre at initial installation and after any
modification has been deployed in the production environment:

• PLC Program Files including network configuration files (DNT, ENT)


• OIT Application Files

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• Cisco 2960X and 3850 series network switch configuration files


• Allen-Bradley Stratix series network switch configuration files

All contractors completing on-site startup/commissioning modifications to operating equipment


are required to complete change documentation and upload files to AssetCentre at the end of
each shift. If the contractor or application programmer does not have access to AssetCentre,
they shall submit all files the District PM to upload to AssetCentre at the end of each shift.

Wonderware System Platform backups are stored on the Galaxy Repository. The Galaxy
repository is automatically backed up to GR Node on a daily basis.

Software application files not stored in AssetCentre and AssetCentre itself should be backed up
no less than weekly. Backups shall be stored on a separate physical server in-plant AND at
EMSC. Software not included in AssetCentre subject to this policy includes:

• VSphere Server Image


• Historian Server Image and Database Backup Files
• Terminal Server Image

Note: Cisco Stratix 8000 series network switches have been installed including a Compact
Flash memory card for configuration storage.

13.3 Recovery Procedures


PC&A should be immediately notified upon identification of a PCS system or component failure
and PC&A representatives, or designated contract support resources, shall be responsible for
following recommended recovery procedures and verifying restoration of system stability.

13.3.1 AssetCentre Recoveries


In the event of a component failure where backup files are stored within AssetCentre and the
AssetCentre server has not failed; the assigned resource shall replace the failed hardware and
utilize AssetCentre to push the last known application backup to the end device.

If the component’s backup file is stored on AssetCentre and AssetCentre server failure has
occurred, follow 13.3.2 to restore AssetCentre Server and then follow normal recovery
procedure listed above.

13.3.2 AssetCentre Server Failure Recovery


In the event of AssetCentre failure, the AssetCentre must be restored from most current image
file stored on EMSC server. Since backups are only taken on a weekly basis, changes
implemented since last backup will not be in the backup file. The resource responsible for failure
recovery will need to review approved Applications MOC Forms to determine any manual
changes that must occur to validate backup files. AssetCentre should be utilized to pull files
from any asset which has had documented changes since last server image.

13.3.3 Non-AssetCentre Related Recovery


Known good backups will be stored both on-site and at EMSC. Site backups shall be primary
source for software restoration. A review of the Applications MOC forms should be reviewed

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against application backup dates to ensure that no in progress work was lost between last
backup image and restoration of the resource.

13.4 Recovery Testing Requirements


PC&A shall complete recovery tests for each of the recover methods stated in Section 13.3 no
less than quarterly. Each test shall follow the stated recovery method to restore associated
equipment and applications within the District test bed.

Failure of any backup during recovery process shall result in a manually initiated and immediate
backup for the identified associated live production environment equipment. The manually
initiated backup shall also be tested to guarantee a known good and known valid backup.
Backup policies and procedures shall be reviewed to determine and resolve issue creating
backup recovery failure.

13.5 Documentation Requirements


Applications MOC Forms shall be completed retroactively to document the recovery procedures
followed including exact file names and dates for application backups used for the restoration.

14.0 Controlled Software List


The software listed in Table 14-1 shall be considered controlled software and subject to the
revision control, version control and MOC policies of this document.

Table 14-1 Controlled Software

Software Name
Wonderware System Platform
RSLogix 5000
RSLogix 500
RSLogix 5
RSStudio 5000
RSLinx
Rockwell AssetCentre
RSNetworx for Ethernet
RSNetworx for DeviceNet
VSphere
VMWare
LANSweeper

15.0 Responsibilities Matrix


Table 15-1 contains the responsibilities for NEORSD Employees and contractors as described
in the sections above.

Table 15-1 Responsibilities Matrix

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Responsibilities Matrix

Manager of PC&A PC&A Staff Engineering/Individuals


Supervising
Contractors
PCS Revision • Overall • Assist PC&A • Ensure the
Control implementation of this Manager with requirements of this
Policy for the overall Policy are
NEORSD; implementation of implemented when
• Coordinate the this Policy; contractors work on
review/update of this • Coordinate and/or the PCS.
Policy as needed, at perform training
software version sessions for
change, due to PCS personnel and
changes, or at least contractors;
every three (3) years • Assist with
and; review/update of
• Coordinate with E&C this Policy as
and subcontractors for needed, due to
software version and PCS changes, or at
least every three
patching requirements
(3) years.
during capital
improvement projects
(CIP).
Controller • Overall • Assist PC&A • Ensure the
Firmware implementation of this Manager with requirements of this
Revision Policy for the overall Policy are
NEORSD; implementation of implemented when
• Coordinate the this Policy; contractors work on
review/update of this • Coordinate and/or the PCS.
Policy as needed, at perform training
transition to new sessions for
firmware release, due personnel and
to PCS changes, or at contractors;
least every three (3) • Assist with
years and; review/update of
• Coordinate with E&C this Policy as
and subcontractors for needed, due to
firmware requirements PCS changes, or at
during CIP projects. least every three
(3) years.

Communications • Overall • Assist PC&A • Ensure the


Module implementation of this Manager with requirements of this
Firmware Policy for the overall Policy are
Revision NEORSD; implementation of implemented when
• Coordinate the this Policy; contractors work on
review/update of this • Coordinate and/or the PCS.
Policy as needed, at perform training
transition to new sessions for
firmware release, due

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Responsibilities Matrix

Manager of PC&A PC&A Staff Engineering/Individuals


Supervising
Contractors
to PCS changes, or at personnel and
least every three (3) contractors;
years and; • Assist with
• Coordinate with E&C review/update of
and subcontractors for this Policy as
firmware requirements needed, due to
during CIP projects. PCS changes, or at
least every three
(3) years.

Programming • Overall • Assist PC&A • Ensure the


Software implementation of this Manager with requirements of this
Revision Policy for the overall Policy are
NEORSD; implementation of implemented when
• Coordinate the this Policy; contractors work on
review/update of this • Coordinate and/or the PCS.
Policy as needed, at perform training
software version sessions for
change, due to PCS personnel and
changes, or at least contractors;
every three (3) years • Assist with
and; review/update of
• Coordinate with E&C this Policy as
and contractors for needed, due to
software version and PCS changes, or at
patching requirements least every three
during CIP projects. (3) years.

Applications • Overall • Assist PC&A • Ensure the


Management of implementation of this Manager with requirements of this
Change Policy for the overall Policy are
NEORSD; implementation of implemented when
• Coordinate the this Policy; contractors work on
review/update of this • Coordinate and/or the PCS.
Policy as needed, due perform training
to PCS changes, or at sessions for
least every three (3) personnel and
years and; contractors;
• Assignment of • Assist with
approver for E&C and review/update of
CIP project this Policy as
modification requests. needed, due to
• Approval of change PCS changes, or at
requests submitted by least every three
PC&A staff (3) years.

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Reference Documents

16.0 Reference Documents


Table 16-1 contains a complete listing including live links to all referenced District standards and
forms, industry standards, and best practices.

Table 16-1 Reference Documents

Document Title
Control of Hazardous Energy (lockout/tagout) – 29 C.F.R. § 1910.147
ISA101, Human-Machine Interfaces Standard
NEORSD Asset Tag Abbreviations File
NEORSD Process Control Description Design Standard
NEORSD Standard Object Library Programming Guideline
One Point Lesson (OPL)
Selection and Use of Work Practices – 29 C.F.R. § 1910.333

17.0 Forms
NEORSD forms are provided on the following pages.

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NEORSD PCS Request for Shutdown Form

NEORSD PCS Request for Shutdown Form


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Contract Number

Requested by:

When available:

When required:

Early Start Date:

Latest Start Date:

Estimated Man Hours:

Sketch/Drawing:

Affected Building:

Job Description:

Safety Precautions and Instructions

Approvals Required:

District Operations:

District Engineering:

Scheduled Shutdown
Date:
Rev. 1.0

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NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Request for Shutdown Form - EXAMPLE

NEORSD PCS Request for Shutdown Form - EXAMPLE


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Contract Number 1381

Requested by: W. White

When available:

When required:

Early Start Date: 01-20-2008

Latest Start Date: 01-27-2008

Estimated Man Hours: 40

Sketch/Drawing: See Attached

Affected Building: Solids Handling

Job Description: Replacing the existing Incinerator PLC 5

Safety Precautions and Instructions

Approvals Required:

District Operations:

District Engineering:

Scheduled Shutdown
Date:
Rev. 1.0

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Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Contractor Extended Program Check-out Request Form

NEORSD PCS Contractor Extended Program Check-out Request


Form
Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: Project Number:


Name of Requester: Name of Firm:
Phone No.: E-mail address:
Anticipated Check- Anticipated
out Date: Check-in Date:

Attach additional sheets as needed to provide the information required below:


List of Program Files Requested:

Fully explain reason for extended request:

Supporting documentation attached? Yes No

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

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Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Contractor Extended Program Check-out Request Form-EXAMPLE

NEORSD PCS Contractor Extended Program Check-out Request


Form-EXAMPLE
Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: 01-20-2008 Project Number: 1381


Name of Requester: W. White Name of Firm: A1A Integration
Phone No.: 216-555-5555 E-mail address: [email protected]
Anticipated Check- Anticipated
out Date: 01-21-2008 Check-in Date: 01-31-2008

Attach additional sheets as needed to provide the information required below:


List of Program Files Requested:
Westerly PLC W20 Application

Fully explain reason for extended request:


Complete logic rewrite for optimization as part of CIP Project “EXAMPLE PROJECT”

Supporting documentation attached? Yes X No

W. White 01-20-2008

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

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NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Change Request Form

NEORSD PCS Change Request Form


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: Project Number:


Name of Requester: Name of Firm:
Phone No.: E-mail address:

Attach additional sheets as needed to provide the information required below:


Full description of change:

PLC Name(s):

Subroutine(s):

HMI Screen(s) Affected:

Historian Modifications:

Fully explain reason change:

Explain or Attach Back-out Plan:

Supporting documentation attached? Yes No


Test Bed sign-off attached? Yes No
Retroactive for Emergency Change? Yes No
Production hold required? Yes No

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NEORSD PCS Change Request Form

Hold Date/Time Period:

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

34
Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Change Request Form-EXAMPLE

NEORSD PCS Change Request Form-EXAMPLE


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: 01-20-2008 Project Number: 1381


Name of Requester: W. White Name of Firm: A1A Integration
Phone No.: 216-555-5555 E-mail address: [email protected]

Attach additional sheets as needed to provide the information required below:


Full description of change:
Addition of new OOS AOI per approved PCD.

PLC Name(s):
Southerly S46_INC1

Subroutine(s):
All control routines

HMI Screen(s) Affected:


Incinerator 1

Historian Modifications:
None

Fully explain reason change:


Addition of Out of Service AOIs to support alarm management plan.

Explain or Attach Back-out Plan:


Full revert to pre-modifications back-up file dated 1/20/2008 stored in AssetCentre.

Supporting documentation attached? Yes X No


Test Bed sign-off attached? Yes X No
Retroactive for Emergency Change? Yes X No
Production hold required? Yes X No

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Hold Date/Time Period:

W. White 01-20-2008
Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

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Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Change Request Form
Appendix A Back-out Plan

NEORSD PCS Change Request Form


Appendix A Back-out Plan
Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: Project Number:


Name of Requester: Name of Firm:
Phone No.: E-mail address:

Attach additional sheets as needed to provide the information required below:


Outage and/or Testing Time Requested:
Maximum Allowable Time before acceptance or back-out:

Back-out Plan:
(Describe the specific steps to restore system to pre-change state)

Emergency Contact Name:


Emergency Contact Phone:

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

37
Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD PCS Change Request Form
Appendix A Back-out Plan-EXAMPLE

NEORSD PCS Change Request Form


Appendix A Back-out Plan-EXAMPLE
Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: 01-20-2008 Project Number: 1381


Name of Requester: W. White Name of Firm: A1A Integration
Phone No.: 216-555-5555 E-mail address: [email protected]

Attach additional sheets as needed to provide the information required below:


Outage and/or Testing Time Requested: January 27th – Feb 2nd, 2008. One (1) week
Maximum Allowable Time before acceptance or back-out: Three (2) days

Back-out Plan:
Revert logic in PLC_Name by reset of test bit named STANDARDS_TEST located at top of Main routine.
STANDARDS_TEST = 0 (original code), STANDARDS_TEST = 1 (new code)

Emergency Contact Name: W. White


Emergency Contact Phone: 216-555-5555

W. White 01-20-2008
Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

The Requestor assumes responsibility for the asset assigned to them and must replace the asset if it is lost or stolen. The sharing of laptops,
passwords and login information is prohibited.

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Revision 1.6 – February 2021
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NEORSD Standards Deviation Request Form

NEORSD Standards Deviation Request Form


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: Project Number:


Name of Requester: Name of Firm:
Phone No.: E-mail address:

Attach additional sheets as needed to provide the information required below:


Standards(s) for which a deviation is requested (list document name, section(s), subsection(s):

Fully explain reason for deviation request:

Proposed alternative implementation:

Supporting documentation attached? Yes No


Signing below indicates that the Requestor has verified compliance with the requirements of the
Standards Deviation Request procedure included in the NEORSD Automation Standards and Conventions Manual

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

39
Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD Standards Deviation Request Form-EXAMPLE

NEORSD Standards Deviation Request Form-EXAMPLE


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: 01-20-2008 Project Number: 1381


Name of Requester: W. White Name of Firm: A1A Integration
Phone No.: 216-555-5555 E-mail address: [email protected]

Attach additional sheets as needed to provide the information required below:


Standards(s) for which a deviation is requested (list document name, section(s), subsection(s):
Use of Structure Text for advanced calculations

Fully explain reason for deviation request:


Advanced calculations required by approved PCD would require an excessive number of rungs to
complete in ladder logic. The resulting logic would be difficult to troubleshoot, use of structured text will
make the logic readable and easy to compare to the approved PCD.

Proposed alternative implementation:


None

Supporting documentation attached? Yes X No


Signing below indicates that the Requestor has verified compliance with the requirements of the
Standards Deviation Request procedure included in the NEORSD Automation Standards and Conventions Manual

W. White 01-20-2008
Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

40
Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD Network Modifications Management of Change Form

NEORSD Network Modifications Management of Change Form


Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: Project Number:


Name of Requester: Name of Firm:
Phone No.: E-mail address:

Title Change:

URGENCY:
Emergency (NO delay possible)
High (Delay has significant Risk)
Medium (Delay has modest risk)
Low (Delay is only inconvenient)

Justification (Justify why the proposed changes should be implemented):

Coordinators(s)

Name: Project Role: Phone Number:

Impact of not implementing (Explain the impact if not implemented):

Description (Describe the proposed change):

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NEORSD Network Modifications Management of Change Form

Affected Parties and Systems (Worst case scenario):

Implementation Process:

Detailed Technical Steps:

Start/Finish Times (Estimated time to complete):

Back Out Method:

Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

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Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
NEORSD Network Modifications Management of Change Form - EXAMPLE

NEORSD Network Modifications Management of Change Form -


EXAMPLE
Northeast Ohio Regional Sewer District 3900 Euclid Ave. Cleveland, OH 44115 216-881-6600

Date of Request: 01-20-2008 Project Number: 1381


Name of Requester: W. White Name of Firm: A1A Integration
Phone No.: 216-555-5555 E-mail address: [email protected]

Title Change:
REF Switch Upgrade

URGENCY:
Emergency (NO delay possible)
High (Delay has significant Risk)
Medium (Delay has modest risk) X
Low (Delay is only inconvenient)

Justification (Justify why the proposed changes should be implemented):


Many of the switches at REF are end of life. They will not be supported by Cisco and are at risk of
failing. This type of failure occurred with S21 at the 2nd Stage Lift station and caused several weeks of
network instability.

Coordinators(s)

Name: Project Role: Phone Number:

Welch, Mark <[email protected]>; Lead RoviSys 440-667-4782

Scott Sander <[email protected]> Lead NEORSD 216-789-6342

Bretmersky, Jason Coordinating other SFO work


<[email protected]>;

Impact of not implementing (Explain the impact if not implemented):


Support for network switches unavailable. Old hardware end of life and prone to failure

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NEORSD Network Modifications Management of Change Form - EXAMPLE

Description (Describe the proposed change):


Remove several pairs of switches in 5 locations and replace them with new models with stacking
features. The stack feature allows for better management and improved port usage.

Affected Parties and Systems (Worst case scenario):


S47, S57, S67, S38, S51. REF communications internal and external. A spanning tree event will occur
at the beginning of this change. This will likely stop all network traffic for 2 to 5 minutes.
WORST CASE SCENARIO:
Total loss of SCADA system, total loss of historian and PLC data.

Implementation Process:
• Confirm there are no other changes that may interfere. Make required notifications for start
• Call the Shift Manager and any others directly impacted
• Move SCADA polling to primary servers (if applicable)
• Verify systems are functioning and note any issues before work starts
• Perform any backups
• Confirm any staging required is in place
o Lift Station at Southerly fail safe is disable and location is manned
o Hand readings are being made in case of system loss
o Safety precautions are taken and PPE is used as required
o Ensure access to equipment and keys or passwords are available
• PERFORM THE CHANGE AS PLANNED. NOTE ANY DEVIATIONS
• Call the Shift Manager and any others directly impacted. Make required notifications for finish
• Reply to shutdown notification to document completion
• Note any lessons learned

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NEORSD Network Modifications Management of Change Form - EXAMPLE

Detailed Technical Steps:


Before Change
• Load install angry IP to PCA laptops
• Run angry IP to verify it will not have issues
• Verify spanning root tree. Note Per vLAN spanning tree to be used.

During Change
1. Run angry IP to capture up nodes
2. GET SUPERVISOR APPROVAL TO START WORK (GATE)
3. Move polling to one server like PMs and patching
4. Tie two networks
5. Run angry IP again to capture up nodes
6. Cut over copper REF Bldg Rm 301 (Server Room) to S47_NET_BLDG Stack Cisco 2960X
7. Cut over router SRREF1 (192.168.30.190)
8. VLAN trunk port S39_NET_COR - SPANNING TREE EVENT
9. Move the following switch ports over:
a. S57_NET_BLDG REF Bldg Rm 301 (Server Room)
i. Run angry IP to capture up nodes
b. S47_NET_BLDG REF Bldg MCC Room (Biosolids)
i. Run angry IP to capture up nodes
c. S67_NET_BLDG Steam Turbine
i. Run angry IP to capture up nodes
d. S38_NET_BLDG Sludge Storage
i. Run angry IP to capture up nodes
e. S51_NET_BLDG Skimmings Building
i. Run angry IP to capture up nodes
10. Pull power from old switches.
11. Run angry IP to capture up nodes
12. Play what’s in my hand for any connections not known and described in the switches starting
with trunk ports.
13. Document what IP shows up for each unknown drop
14. Run angry IP again (last time) to capture up nodes

After Change
• Add the new switches to monitoring systems and decommission old. WAM, GestioIP,
LANsweeper etc.
• Update all switch configs and documentation. Share this with APM.

Start/Finish Times (Estimated time to complete):


START: 10/03/2017 @ 9AM FINISH: 10/04/2017 (approx. 24 hours). We will work two 12 hour
days and pause work in the evening as needed.

Back Out Method:


We can restore the old switches with a physical reconnection. The change is set up run partially in
parallel with the old system.

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NEORSD Network Modifications Management of Change Form - EXAMPLE

NOTES:
OLD Asset Names NEW Asset Names
S47_NET1_A S47_NET2_B
S47_NET1_B S47_BLDG5A Becomes S57_NET_BLDG
S47_NET2_A S47_BLDG5B
S47_NET3_A
S47_NET3_B S47_NET4_B Becomes S47_NET_BLDG
S47_NET4_A
S67_NET_A S67_NET_B Becomes S67_NET_BLDG
S51_NET_SKM1 S51_NET_SKM2 Becomes S51_NET_BLDG
S38_NET_SS1 S38_NET_SS2 Becomes S38_NET_BLDG

W. White 01-20-2008
Requester’s Signature Date

THIS AREA FOR NEORSD USE ONLY


Date Received:
Date Returned:
Reviewed by:
Authorized NEORSD Signature
District Decision: Accepted Rejected

Comments/Limitations:

Rev. 1.0

46
Revision 1.6 – February 2021
NEORSD PCS Manual | Volume 1: Introduction, Definition, Policies, and Procedures
Forms

End of Volume 1

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Revision 1.6 – February 2021
3900 Euclid Ave
Cleveland, OH 44115
216.881.6600

neorsd.org

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