DETECT™ KITCHEN SYSTEM POWER BLENDER +

PROCESSOR PRO WITH BLENDSENSE™ TECHNOLOGY

TB401 | Owner’s Guide

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY

Read and review instructions for operation and use.

Indicates the presence of a hazard that can cause personal injury, death, or substantial property damage if
the warning included with this symbol is ignored.

For indoor and household use only.

When using electrical appliances, basic safety precautions should always be followed, including the following:

WARNING: To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions
must always be followed, including the following numbered warnings and subsequent instructions. DO NOT use
appliance for other than intended use.

1 Read all instructions prior to using the appliance and its accessories.
2 T
 his product is provided with Ninja Detect™ Total Crushing® & Chopping Blades (Stacked Blade
Assembly) and Chopping Blade Assembly. ALWAYS exercise care when handling blade assemblies.
The blade assemblies are loose and sharp and are NOT locked in place in their containers. The blade
assemblies are designed to be removable to facilitate cleaning and replacement if needed. ONLY grasp
the blade assemblies by the top of the shaft. Failure to use care when handling the blade assemblies
will result in a risk of laceration.
3 Handle the Hybrid Edge™ Blades Assembly with care, as the blades are sharp.
4 B
 efore operation, ensure all utensils are removed from containers. Failure to remove utensils can
cause containers to shatter and potentially result in personal injury and property damage.
5 D
 O NOT blend hot, effervescent, or carbonated liquids or ingredients. Doing so may cause excessive
pressure buildup, resulting in risk of laceration and or the user being burned.
6 R
 emove the Hybrid Edge Blades Assembly from the Single-Serve Cup upon completion of blending.
DO NOT store ingredients before or after blending them in the cup with the blade assembly attached.
Some foods may contain active ingredients or release gases that will expand if left in a sealed container,
resulting in excessive pressure buildup that can pose a risk of laceration, burns, or property damage.
7 C
 arefully observe and follow all warnings and instructions. This unit contains electrical connections
and moving parts that potentially present risk to the user.
8 A
 LWAYS take your time and exercise care during unpacking and appliance setup. Blades are loose
and sharp. ALWAYS exercise care when handling blade assemblies. This appliance contains sharp,
loose blades that can cause risk of laceration if mishandled.
9 T
 ake inventory of all contents to ensure you have all parts needed to properly and safely operate
your appliance.
10 U
 pon completion of processing, ensure the blade assembly is removed BEFORE emptying container’s
contents. Remove the blade assembly by carefully grasping the top of the shaft and lifting it from the
container. Failure to remove the blade assembly before emptying the container results in a risk
of laceration. 
11 If using the pitcher’s pour spout, hold the cover in place on the container or ensure lid lock is engaged
when pouring to avoid risk of laceration.
12 O
 NLY grasp the Hybrid Edge Blades Assembly by the outer perimeter of the blade assembly base.
Failure to use care when handling the blade assembly will result in a risk of laceration.

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IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY

13 T
 urn the appliance OFF, then unplug the appliance from the outlet when not in use, before assembling 39 DO NOT open the pitcher’s pour spout cap while blender is operating.
or disassembling parts, and before cleaning. To unplug, grasp the plug by the body and pull from the
40 If you find unmixed ingredients sticking to the sides of the pitcher, stop the appliance, remove the
outlet. NEVER unplug by grasping and pulling the flexible cord.
lid, and use a spatula to dislodge ingredients. NEVER insert your hands into the pitcher, as you may
14 Before
 each use, inspect blade assemblies for damage. If a blade is bent or damage is suspected, contact one of the blades and experience a laceration.
contact SharkNinja to arrange for replacement.
41 DO NOT attempt to remove the container or lid from the motor base while the blade assembly is still
15 DO NOT use this appliance outdoors. It is designed for indoor household use only. spinning. Allow the appliance to come to a complete stop before removing lids and containers.
16 This appliance has a polarized plug (one prong is wider than the other). To reduce the risk of electric 42 If the appliance overheats, a thermal switch will activate and temporarily disable the motor.
shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse To reset, unplug the appliance and allow it to cool for approximately 30 minutes before using again.
the plug. If it still does not fit, contact a qualified electrician. DO NOT modify the plug in any way.
43 DO NOT expose the containers and accessories to extreme temperature changes. They may
17 D
 O NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions experience damage.
or is dropped or damaged in any manner. This appliance has no user-serviceable parts. If damaged,
44 The maximum wattage rating for this appliance is based on the configuration of the Hybrid Edge™
contact SharkNinja for servicing.
Blades Assembly and Single-Serve Cup. Other configurations may draw less power or current.
18 T
 his appliance has important markings on the plug blade. The entire supply cord is not suitable for
45 DO NOT submerge the motor base or control panel in water or other liquids. DO NOT spray motor
replacement. If damaged, please contact SharkNinja for service.
base or control panel with any liquid.
19 Extension cords should NOT be used with this appliance.
46 DO NOT attempt to sharpen blades.
20 To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power
47 Turn off the appliance and unplug the motor base before cleaning.
cord to contact any form of liquid.
48 Unit is intended to create a dough ball. It is NOT intended to continuously knead. After dough ball
21 DO NOT allow the cord to hang over the edges of tables or counters. The cord may become snagged
forms, additional kneading should be done by hand on a work surface. If the unit moves excessively
and pull the appliance off the work surface.
on the work surface, remove the dough ball and knead by hand.
22 DO NOT allow the unit or the cord to contact hot surfaces, including stoves and other heating appliances.
49 NEVER feed food into processor bowl by hand. ALWAYS use the provided food pusher with the
23 ALWAYS use the appliance on a dry and level surface. feed chute lid.
24 DO NOT allow children to operate this appliance or use as a toy. Close supervision is necessary when
any appliance is used near children.
25 T
 his appliance is NOT intended to be used by people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
26 ONLY use attachments and accessories that are provided with the product or are recommended by
SharkNinja. The use of attachments, including canning jars, not recommended or sold by SharkNinja
may cause fire, electric shock, or injury.
27 N
 EVER place a blade assembly or disc on the motor base without it first being attached to its
corresponding container (pitcher, cup, or processor bowl) with the lid also in place.
28 Keep hands, hair, and clothing out of the container when loading and operating.
29 During operation and handling of the appliance, avoid contact with moving parts.
30 DO NOT fill containers past the MAX FILL or MAX LIQUID lines to avoid risk of injury due to damage
to the lids or containers.
31 DO NOT operate the appliance with an empty container.
32 DO NOT microwave any containers or accessories provided with the appliance.
33 NEVER leave the appliance unattended while in use.
34 DO NOT process dry ingredients with the Single-Serve Cup and Hybrid Edge Blades™ Assembly, the
pitcher and Stacked Blade Assembly or the processor bowl and Chopping Blade Assembly.
35 D
 O NOT perform grinding operations with the Single-Serve Cup and Hybrid Edge Blades Assembly,
the pitcher and Stacked Blade Assembly or the processor bowl and Chopping Blade Assembly.
36 NEVER operate the appliance without lids and caps in place. DO NOT attempt to defeat the interlock
mechanism. Ensure the container and lid are properly installed before operation.
37 Keep
 hands and utensils away from moving blades or discs while processing food to reduce the risk
of severe personal injury or damage to the blender. A scraper may be used ONLY when the blender is
not running.
38 If you find unmixed ingredients sticking to the sides of the cup, stop the appliance, remove the blade
assembly, and use a scraper to dislodge ingredients. SAVE THESE INSTRUCTIONS
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PARTS BLENDSENSE™ TECHNOLOGY

A Pitcher Lid With Pour Spout A D J Intelligent BlendSense program revolutionizes traditional blending by sensing your ingredients and
blending to perfection every time. The BlendSense program will be active by default. Press button,
B Ninja Detect™ Total Crushing® then START/STOP. Once the program begins, it will automatically stop when blending is complete. To
& Chopping Blades stop blending before the end of the program, press the dial again.
(Stacked Blade Assembly)
Simply press the dial to start the BlendSense program.
C 72-oz.* Full-Size Pitcher E
B
D Power Food Processor Bowl Feed
Chute Lid and Pusher K 1 2 3
E Reversible Slicing/Shredding Disc F G
H
F Chopping Blade Assembly SENSE BLEND ENJOY
G Spindle Starts blending Automatically chooses Blends to perfection,
to sense your the blending speed, no matter the
H Dough Blade Assembly C
ingredients. time, and pulses. portion size.
I 64-oz. Power Food Processor Bowl I L

J Spout Lid
K Hybrid Edge™ Blades Assembly
L 24-oz. Single-Serve Cup
M Motor Base
(attached power cord not shown)
BlendSense is best used to achieve smooth blends such as smoothies,
*64 oz. max liquid capacity. frozen drinks, smoothie bowls, dips, purees, doughs and sauces.
M
To purchase more accessories and find INITIAL BLENDING
great recipes, visit ninjakitchen.com.

SENSING
In the first 15 seconds, actively adjusts speed and time based on ingredients and recipe size.

BLENDING POSSIBILITIES

BEFORE FIRST USE

IMPORTANT: Review all warnings at the beginning of this Owner’s Guide before proceeding.
BLENDING CRUSH AND MAX-CRUSH THICK MODE DOUGH
Detects tougher and
WARNING: The Stacked Blade Assembly and Chopping Blade Assembly are NOT locked in Blends continuously
without pulsing. frozen ingredients, then
Creates thick
spoonable results.
Processes doughs and
batters, including pie, pizza,
place in the pitcher. Handle the Stacked Blade Assembly and Chopping Blade Assembly by grasping
adjusts the pulsing pattern and cookie doughs. Use with
the top of the shaft.
for a smooth blend. Dough Blade Assembly.
1  emove all packaging materials from the unit. Exercise care when unpacking the Stacked Blade Assembly,
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Hybrid Edge Blades Assembly, and Chopping Blade Assembly, as the blades are loose and sharp. NOTE: Once blending possibility is selected, runtime will count up on the display in seconds. Total
2 Handle the Hybrid Edge Blades Assembly by grasping around the perimeter of the blade assembly base. time varies from seconds up to almost two minutes.
3  ash containers, lids, and blade assemblies in warm, soapy, water using a dishwashing utensil with a
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handle to avoid direct contact with the blades. Exercise care when handling blade assemblies, as the ERROR DETECTION
blades are loose and sharp.
4 Thoroughly rinse and air-dry all parts. INSTALL ADD LIQUID
5 Wipe control panel with a soft cloth. Allow it to dry completely before using. Illuminates if no vessel When using the Single-Serve Cup, this illuminates
is installed or if a vessel if, during blending, your recipe requires more
is installed incorrectly. liquid to blend. When “ADD LIQUID ” displays
NOTE: All attachments are BPA free. Accessories are top-rack dishwasher safe and should NOT be To resolve, reinstall on the dial, press START/STOP and remove the
cleaned with a heated dry cycle. Ensure blade assemblies and lids are removed from the containers the vessel. cup from the base. Add 1/2 to 1 cup of additional
before placing in the dishwasher. Exercise care when handling blade assemblies. liquid. Reinstall the cup, then press START/STOP
to run the BlendSense program again.

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USING THE CONTROL PANEL USING THE PITCHER

NOTE: Press the dial to START or STOP any program. Turn to select. IMPORTANT:
• Review all warnings at the beginning of this Owner’s Guide before proceeding.
•A s a safety feature, if the pitcher and lid are not properly installed, the timer will display INSTALL
and the motor will be disabled. If this happens, repeat step 5 on this page.

WARNING: Ninja Detect™ Total Crushing® & Chopping Blades (Stacked Blade Assembly) are
POWER loose and sharp and NOT locked in place. If using the pour spout, ensure the lid is fully locked onto the
Press to power BLENDSENSE™ PULSE blender pitcher. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first,
the unit on and off. Operates only when PULSE holding it by the shaft. Failure to do so will result in a risk of laceration.
Intelligent one-touch program that senses
your ingredients and blends to perfection. is pressed. Use short presses
MANUAL for short pulses and long NOTE:
Adjustable speed for MODE (Pitcher and Processor Bowl only) presses for long pulses. • DO NOT add ingredients before completing installation of the Stacked Blade Assembly.
total blending control. Preset processing programs (DISC, MINCE, • If the Stacked Blade Assembly is not fully seated, you will not be able to install and lock the lid.
SMALL CHOP, and LARGE CHOP) that chop,
mince, slice, and shred. • The pitcher lid handle will not fold down unless it is attached to the pitcher.
• DO NOT process or grind dry ingredients.
• For best results, blend fresh leafy greens and herbs in the single-serve cup.
PROCESSING MODE PROGRAMS 1  lug in motor base and place on a clean, dry, level surface such as a
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countertop or table.
2 Lower the pitcher onto the motor base. The handle should be aligned slightly
DISC: Processor Bowl only. Use with the Reversible Slicing/Shredding Disc. to the right and the pitcher should be oriented so the LOCK symbols are
MINCE, SMALL CHOP, AND LARGE CHOP: Pitcher and Processor Bowl only. visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
Smart preset programs combine unique pausing patterns that process for you. 3 Exercising care, grasp the Stacked Blade Assembly by the top of the shaft and
Press MODE, turn the dial to select your desired program, then press START/STOP. place it onto the drive gear inside the pitcher. Note that the blade assembly
The program will automatically stop when complete. Press the dial again to stop the will fit loosely onto the drive gear.
program sooner. They do not work in conjunction with the BlendSense program or
Manual programs.
4  dd ingredients to the pitcher. DO NOT add ingredients past the
A
NOTE: Number of seconds is displayed for the program’s runtime. MAX LIQUID line.
5 
Place the lid on the pitcher. Press down on the handle until it clicks
into place. Once the lid is locked in place, press the Power button
to turn unit on. The BlendSense™ program will illuminate.
MANUAL PROGRAMS
6a If using the BlendSense program, simply press the dial. The program will
automatically stop once complete. To stop the unit at any time, press the dial again.
Go manual for total control of your blending speed and textures. Press MANUAL, 6b If using a Processing Mode program, select MODE, then use the dial to select
turn the dial to select your desired program, then press START/STOP. When your desired program. To start, press the dial. The program will automatically
selected, each speed runs continuously for 60 seconds. Press the dial again to stop once complete. To stop the unit at any time, press the dial again.
stop the program sooner. Manual programs do not work in conjunction with the 6c If using a Manual program, select MANUAL, then use the dial to select your
BlendSense program or Processing Mode programs. desired speed (1–10). To start, press the dial. Once the ingredients have
reached your desired consistency, press the dial again or wait 60 seconds
VARIABLE SPEED CONTROL (Speeds 1–10): Pitcher only.
for the unit to come to a complete stop on its own.
START SLOW (Speeds 1–3): Always start at low speed to better incorporate 7  To remove the pitcher from the motor base, turn the pitcher counterclockwise and then lift up.
ingredients and prevent them from sticking to the sides of the vessel.
DIAL UP THE SPEED (Speeds 4–7): Smoother blends call for higher speeds.
Low speeds are great for chopping veggies, but you’ll need to ramp up for  o pour out thinner mixtures, ensure the lid is
8a T
purees and dressings. locked in place, then open the pour spout cap.

HIGH-SPEED BLENDING (Speeds 8–10): Blend until your desired consistency

is reached. The longer you blend, the better the breakdown and smoother the 8b For thicker mixtures that cannot be emptied through the pour spout,
outcome will be. remove the lid and Stacked Blade Assembly before pouring. To remove
LOW, MEDIUM, HIGH Speeds: Single-Serve Cup and Processor Bowl only. the lid, press the RELEASE button and lift the handle. To remove the
blade assembly, carefully grasp it by the top of the shaft and pull straight
up. The pitcher can then be emptied.
NOTE: Once speed is selected, runtime will count up on the display in seconds.
9 Turn the unit off by pressing the Power button. Unplug the unit when
finished. Refer to the Care & Maintenance section for cleaning and
storage instructions.

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USING THE POWER FOOD PROCESSOR BOWL USING THE REVERSIBLE SLICING/SHREDDING DISC
BLADE ASSEMBLIES

IMPORTANT: NOTES:
• Review all warnings at the beginning of this Owner’s Guide before proceeding. • The Slicing/Shredding Disc is reversible. Use the side labeled “Slicer” for slicing. Carefully flip the
•A s a safety feature, if the processor bowl and lid are not properly installed, the timer will display disc over to the side labeled “Shredder” for shredding.
INSTALL and the motor will be disabled. If this happens, repeat step 5 on this page. • The feed chute lid features a pusher to guide food through the chute.

WARNING: Chopping Blade Assembly is loose, sharp, and NOT locked in place. Before removing 1  lug in motor base and place on a clean, dry, level surface
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blended ingredients from the bowl, carefully remove the blade assembly first, holding it by the shaft. such as a countertop or table.
Failure to do so will result in a risk of laceration.
2  ower the Power Food Processor Bowl onto the motor base
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NOTE: and rotate clockwise until it clicks into place.
• DO NOT process or grind dry ingredients. 3  o install the Reversible Slicing/Shredding Disc, place the
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• DO NOT add ingredients before completing installation of the blade assembly. disc spindle onto the drive gear inside the bowl. Then, use
• Follow the same instructions to install the Dough Blade Assembly as the Chopping Blade Assembly. the finger holes to grasp the Reversible Slicing/Shredding
Disc and place it over the spindle, with the side you would
like to use facing up.
1 Plug in motor base and place on a clean, dry, level surface such as a
countertop or table. 4  lace the feed chute lid on the bowl and turn clockwise until you hear
P
2 Lower the Power Food Processor Bowl onto the motor base and rotate a click, indicating the lid is locked in place. Once the lid is locked in
clockwise until it clicks into place. place, press the Power button to turn unit on. The BlendSense™
3 To install the blade assembly, exercise care and grasp the Chopping program will illuminate.
Blade Assembly by the top of the shaft and place it onto the drive gear 5a If using a Processing Mode program, select MODE, then use the dial
inside the bowl. Note that the Chopping Blade Assembly will fit loosely to select DISC.
onto the drive gear.
4 Add ingredients to the bowl, making sure not to exceed the MAX FILL line. 5b If using a Manual program, select MANUAL, then use the dial to select
your desired speed (LOW recommended).

5 
Place the feed chute lid on the bowl and turn clockwise
until you hear a click, indicating the lid is locked in place. NOTE: It is not recommended to use the BlendSense program with the
Once the lid is locked in place, press the Power button to Reversible Slicing/Shredding Disc.
turn unit on. The BlendSense™ program will illuminate.
6  ress the dial to begin the program. Add the prepped ingredients you want to slice or shred
P
6a If using the BlendSense program, simply press the dial. The program will automatically through the feed chute on the lid. Use the pusher to help guide the ingredients through the feed
stop once complete. To stop the unit at any time, press the dial again. chute. The program will automatically stop spinning once completed. To stop the unit at any time,
press the dial again.
6b If using a Processing Mode program, select MODE, then use the dial to select your
desired program. To start, press the dial. The program will automatically stop once 7  o remove the lid, press the button on the feed
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complete. To stop the unit at any time, press the dial again. chute lid near the handle to unlock, then turn the
lid counterclockwise. Lift the lid from the bowl.
NOTE: When using the Chopping Blade Assembly, it is recommended to use MINCE, SMALL CHOP, or 8 
Using the finger holes, carefully lift the disc out of
LARGE CHOP. Processing Mode programs are not recommended when using the Dough Blade Assembly. the bowl. Then, grasp the spindle by the top of the
shaft and lift it out of the bowl.
6c If using a Manual program, select MANUAL, then use the dial to select your desired speed
(LOW, MEDIUM, or HIGH). To start, press the dial. Once the ingredients have reached your desired
consistency, press the dial again or wait 60 seconds for the unit to come to a complete stop on its own.

NOTE: When using the Dough Blade Assembly, only use LOW speed. 9  o remove the bowl from the motor base, turn the bowl
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counterclockwise and then lift up.
7  hen finished, press the button on the lid near the handle to unlock, then turn
W 10 
Turn the unit off by pressing the Power button. Unplug
counterclockwise and lift up from the bowl. Always remove the Chopping Blade the unit when finished. Refer to the Care & Maintenance
Assembly before emptying the ingredients from the bowl. To remove the Chopping section for cleaning and storage instructions.
Blade Assembly, carefully grasp it by the top of the shaft and lift it out of the bowl.
8 
To remove the bowl from the motor base, turn the bowl counterclockwise and then
lift up.
9 
Turn the unit off by pressing the Power button. Unplug the unit when finished.
Refer to the Care & Maintenance section for cleaning and storage instructions.

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USING THE SINGLE-SERVE CUP CARE & MAINTENANCE

IMPORTANT: Review all warnings at the beginning of this Owner’s Guide before proceeding.
CLEANING
Separate all parts. Wash all containers in warm, soapy water with a soft cloth.
WARNING: • Hand-Washing
• Handle the Hybrid Edge™ Blades Assembly with care, as the blades are sharp. Wash blade assemblies in warm, soapy water using a dishwashing utensil with a handle to avoid
• Remove utensils prior to processing. Failure to remove may cause the Single-Serve Cup to be damaged or to direct contact with the blades. Exercise care when handling blade assemblies, as the blades are sharp.
shatter, which may cause personal injury. Thoroughly rinse and air-dry all parts.
• DO NOT blend hot, effervescent, or carbonated liquids. Doing so may cause excessive pressure buildup, resulting in
• Dishwasher
risk of laceration and/or the user being burned.
Accessories are top-rack dishwasher safe but should NOT be cleaned with a heated dry cycle. Ensure
• DO NOT process or grind dry ingredients. the blade assemblies are removed from their containers before placing in the dishwasher. Exercise care
• Remove the Hybrid Edge Blades Assembly from the Single-Serve Cup upon completion of blending. DO NOT store when handling blade assemblies.
ingredients before or after blending them in the cup with the blade assembly attached. Some foods may contain
active ingredients or release gases that will expand if left in a sealed container, resulting in excessive pressure buildup •M
 otor Base
that can pose a risk of injury. Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth.
DO NOT use abrasive cloths, pads, or brushes to clean the base.
1 
Plug in motor base and place on a clean, dry, level surface such as a
countertop or table. STORING
For cord storage, wrap cord with hook-and-loop fastener near the back of the motor base. DO NOT
2 Add ingredients to the Single-Serve Cup. DO NOT add ingredients past the wrap the cord around the bottom of the base for storage. Store the unit upright and store all blade
MAX LIQUID line on the cup. assemblies inside or attached to their respective containers with their lids locked in place.
3 
Install the Hybrid Edge Blades Assembly onto the top of the cup. Twist DO NOT store blended or unblended ingredients in the Single-Serve Cup with the Hybrid Edge™ Blades
the lid clockwise until it’s sealed tightly. assembly attached.

DO NOT stack items on top of the containers. Store any remaining attachments alongside the unit or in
a cabinet where they will not be damaged or create a hazard.
4  urn the cup upside down and install on the motor base. Align the tabs on the cup
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with the slots on the base, then rotate cup clockwise until it clicks into place. Once the
cup is locked in place, press the Power button to turn unit on. The BlendSense™ RESETTING THE MOTOR
program will illuminate. This unit features a unique safety system that prevents damage to the motor and drive system should
you inadvertently overload the it. If the unit is overloaded, the motor will be temporarily disabled. Should
this occur, follow the reset procedure below.

1 Unplug the unit from the electrical outlet.

5a If using the BlendSense program, simply press the dial. The program will automatically
stop once complete. To stop the unit at any time, press the dial again. 2 Allow the unit to cool for approximately 15 minutes.

5b If using a Manual program, select MANUAL then use the dial to select your desired 3R
 emove the container’s lid and blade assembly. Empty the container and ensure no ingredients are
speed (LOW, MEDIUM, or HIGH). To start, press the dial. Once the ingredients have jamming the blade assembly.
reached your desired consistency, press the dial again or wait 60 seconds for the IMPORTANT: Ensure that maximum capacities are not exceeded. This is the most typical cause of
unit to come to a complete stop. appliance overload.

NOTE: Processing Mode programs are only compatible with the pitcher. If your unit needs servicing, please call Customer Service at 1-877-646-5288. So we may better assist you,
please register your product online at registeryourninja.com and have the product on hand when you call.

6 
To remove the cup from the motor base, turn the cup counterclockwise and
then lift up.

7 
Remove the Hybrid Edge Blades Assembly by twisting the cap counterclockwise.
DO NOT store blended contents with blade assembly attached. Exercise care ORDERING REPLACEMENT PARTS
when handling the blade assembly, as the blades are sharp.

To order additional parts and attachments, visit ninjaaccessories.com.

8 
Turn the unit off by pressing the Power button. Unplug the unit when finished.
Refer to the Care & Maintenance section for cleaning and storage instructions.

9  o enjoy your drink on the go, place the Spout Lid onto the cup and twist lid
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clockwise until firmly sealed. For storing ingredients in the cup, use only the
Spout Lid to cover.

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TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn power off ONE (1) YEAR LIMITED WARRANTY NJA_1_YR_IB_LMTD_WRNTY_US_ENG
and unplug unit before troubleshooting.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
Display will show “INSTALL” once connected to power. SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
• Place container on base and rotate it clockwise until container clicks into place. Press the Power product only and is not transferable.
button to turn unit on, and the BlendSense™ program will illuminate, indicating the unit is ready
for use. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
Display reads “ADD LIQUID ” during the BlendSense Program. maintained according to the requirements outlined in the Owner’s Guide, subject to the following
• If the display reads “ADD LIQUID ” during the BlendSense program, the unit detects more liquid conditions and exclusions:
is needed to fully blend. Press START/STOP, remove the cup from the base, and add 1/2 to 1 cup
of additional liquid. Reinstall the cup on the base, then press START/STOP to run the BlendSense What is covered by this warranty?
program again. Only available when using the Single-Serve Cup. 1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
Display reads “Er”.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following
• If the display reads “Er,” unplug the unit from the electrical outlet and allow it to cool for 15 minutes.
the receipt date of the replacement unit or the remainder of the existing warranty, whichever is
Remove the container’s lid and blade assembly and empty the contents to ensure no ingredients are
later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
jamming the blade assembly.
What is not covered by this warranty?
Lid/Hybrid Edge™ Blades Assembly is hard to install on the cup.
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
• Set the cup on a level surface. Carefully place the lid or Hybrid Edge Blades Assembly on the top
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
of the cup and align the threads so the lid/Hybrid Edge Blades Assembly sits flat on the cup. Twist
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement
clockwise until you have a tight seal.
parts are available for purchase at ninjaaccessories.com.
Unit doesn’t mix well; ingredients get stuck. 2. Any unit that has been tampered with or used for commercial purposes.
• Using the BlendSense program is the easiest way to achieve great results. The pulses and pauses
allow the ingredients to settle toward the blade assembly. If ingredients are routinely getting stuck, 3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
adding some liquid will usually help. (e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
• When filling the cup, start with liquids or yogurt, followed by fresh fruit or veggies, then leafy greens due to mishandling in transit.
or herbs. Next add seeds, powders, or nut butters. Finally, add ice or frozen ingredients. 4. Consequential and incidental damages.
Motor base won’t stick to counter or tabletop. 5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth surfaces. caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
• Suction feet will not stick on some surfaces such as wood, tile, and non-polished finishes. when the repair is performed by a repair person not authorized by SharkNinja.
• DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure (cutting 6. Products purchased, used, or operated outside North America.
board, platter, plate, etc.).
How to get service
Unit is difficult to remove from counter for storage. If your appliance fails to operate properly while in use under normal household conditions within the
• Place your hands underneath both sides of the motor base and gently pull the unit up and toward you. warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Unit displays a blinking “- -” message. Customer Service Specialists are also available at 1-877-646-5288 to assist with product support
• The unit can detect which container is on the motor base. You may be trying to use a program that and warranty service options, including the possibility of upgrading to our VIP warranty service
is not designed for the container you have installed. The programs will light up, indicating which options for select product categories. So we may better assist you, please register your product
programs are available for each container. online at registeryourninja.com and have the product on hand when you call.
Food is not evenly chopped. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
• For best results when chopping, cut pieces of ingredients in a uniform size and don’t overfill the vessel. of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
The pitcher lid handle will not fold down. How to initiate a warranty claim
• The handle will not fold down if the lid isn’t attached to the pitcher. For storage, place the lid on the You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
pitcher and press down on the handle until it clicks into place. We also ask that you register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist will provide you with
return and packing instruction information.

PRODUCT REGISTRATION How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
Please visit registeryourninja.com to register your new Ninja® product within ten (10) days of purchase.
You will be asked to provide the store name, date of purchase, and model number along with your name
and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering, you acknowledge you have read and understood the instructions for use and warnings set
forth in the accompanying instructions.

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NOTES NOTES

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REGISTER YOUR PURCHASE
registeryourninja.com

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RECORD THIS INFORMATION TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz
Model Number: ��������������������
Power: 1200 Watts
Serial Number: ���������������������
Date of Purchase: �������������������
(Keep receipt)
Store of Purchase: ������������������

SharkNinja Operating LLC

US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change without notice.
TOTAL CRUSHING is a registered trademark of SharkNinja Operating LLC.
BLENDSENSE, HYBRID EDGE, and NINJA DETECT are trademarks of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents.
See sharkninja.com/patents for more information.
© 2023 SharkNinja Operating LLC
TB401_IB_MP_Mv11 @ninjakitchen