.

Sunil Kumar Singh

Agile Program Manager

Bengaluru, KA, 560077 https://www.linkedin.com/in/sunil-

singh-3084aa34
9886408528, 7406731800

[email protected]

With over 18 years of experience in the software industry, I am a seasoned program

PM Tools manager and agile coach who is passionate about leading organizational change
 Azure Devops and delivering value to customers.
 Servicenow I manage and optimize the flow of value through the Program management using
 MTM standard SAFe practices and tools.
 TFS
I have successfully transformed two large-sized teams of 150 and 80 members into
 Test Director
SAFe teams, and have trained over 550 members on agile methodologies. I have also
 Jira
handled teams ranging from 20 to 150 members as a program manager and agile
 MPP
coach, and have experience in transforming average teams into high performing
 Agility (V1) teams. I have developed and initiated multiple projects, managing costs, schedule,
and performance, and have achieved project deadlines by coordinating with
Processes stakeholders, team members, and vendors. I have also gathered requirements,
 Scrum defined scopes, allocated resources,done people management, and established
schedules meeting or exceeding project demands.
 Kanban
 Waterfall
 SAFe

Domains Work History

 Healthcare
 Retail
 MSCRM/ERP
Program Manager
 Storage
Ping Identity(2023/03 to 2024/04)
 Electric
 Oil & gas and
 Working with team creating quarterly plan.
manufacturing
 Definition of KPIs for the team.
 IAM  Reporting Team and Program level commitments and status to leadership.
 Risk management, reporting and Mitigation.
 People management (Managing 3 SMs reporting to me)
 Stakeholder Management.
 Implementing SAFe and running SAFe ceremonies, such as PI planning,
Solution Demo and Problem-Solving Workshops. Ensuring readiness for
events with pre-and post PI planning.
 Working with product management, architecture, operations and
stakeholders to help ensure strategy and execution alignment.
 Driving operational alignment across key stakeholders, including other
Technical Service teams.
 Working with 10 teams and helping them on agile and Safe transformation.
.

 Managing and optimizing the flow of value through the ART using standard
SAFe practices and tools.
 Accelerating digital adoption by providing training, coaching, feedback,
and advice to software development teams on the Scrum Framework.

Program Manager and Agile Coach

Greenway Health (2021/12 to 2023/01)

 Facilitate SAFe ceremonies, such as PI planning, Solution Demo and

Problem-Solving Workshops. Ensuring readiness for events with pre-and post
PI planning.
 Setting up 8 inhouse teams and ensuring the readiness of them.
 Summarizing and publishing team objectives,Status reports and risks into
Solution/Program objectives.
 Working with product management, architecture, operations and
stakeholders to help ensure strategy and execution alignment.
 Driving operational alignment across key stakeholders, including other
Technical Service teams.
 Working with 18 teams and helping them on agile and Safe transformation.
 Managing and optimizing the flow of value through the ART using standard
SAFe practices and tools.
 Accelerating digital adoption by providing training, coaching, feedback,
and advice to software development teams on the Scrum Framework.

Program Manager – Scrum – Data architecture

ABinBev (2021/02 to 2021/12)
• Managing a team working on data Warehouse development.
• Reporting quarterly commitments and status on weekly basis to leadership
• Training the team on scrum and help then with scrum adoption.
• Working closely with all the stakeholders and ensuring that the deliverables
are delivered on time as expected.
• Process automation to ensure less dependencies and more transparencies
among partner teams.
• Transforming a waterfall team to agile.

Program Manager - Netapp - IAM and Globalization

UST Global, Bangalore, Karnataka (2017/12 to 2020/06)

 Developed and initiated projects, including managing costs, schedule,

and performance.
 Identified plans and resources required to meet project goals and
objectives by setting realistic timelines and checkpoints.
 Drove team success through shared vision and recognition of quality
performance.
 Managed all phases of project from start till closure.
 Achieved project deadlines by coordinating with stakeholders, team
members to manage performance.
.

 Developed executive presentations and reports to facilitate project

evaluation and process improvement.
 Gathered requirements, defined scopes, allocated resources and
established schedules meeting or exceeding project demands.
 Built and utilized reporting systems to keep customers and management in
loop with latest information.
 Analyzed projects to determine resource requirements and procured
necessary equipment and software.
 Investigated and corrected or escalated project problems.
 Resolved conflicts and negotiated mutually beneficial agreements
between parties.
 Coached teams in Agile practices and provided necessary training to
create positive mindset to Agile methodologies.
 Planned Agile best practices and encouraged team cohesion,
overcoming impediments and hurdles to productivity.
 Drove Scrum team progress to overcome obstacles and realize success
throughout life of each sprint.
 Facilitated Scrum framework – sprint planning, backlog grooming, daily
scrums, sprint reviews and sprint retrospectives.
 Led sprint reviews, daily scrums and planning meetings to realize full team
engagement.
 Collaborated with product owners, team members, technologists and
other scrum masters to define solutions and drive progress.
 People management, trainings, and appraisals.

Program Manager - Netapp - Globalization

Tech Mahindra, Bangalore, Karnataka (2015/12 to 2017/09)
 Setting up a process for transition project.
 Creating a team from scratch.
 Evaluation of the team by older vendor and client based on reverse KT and
readiness parameters.
 Working closely with product owner, business & team for backlog
grooming, prioritization of work, execution of sprints and retrospective.
 Requirement analysis of the existing Globalized products.
 Running POCs for new candidates of Globalization.
 Leading the assessments of products, providing the recommendations,
approach and quantity of work required to make them Globalization
ready.
 Regular sync up with the stakeholders. Facilitating the team on new
signups for understanding the product and create plan for further work.
 Gathered requirements, defined scopes, allocated resources and
established schedules meeting or exceeding project demands.
 Worked with customers to understand needs and provide service.
.

 Coached teams in Agile practices and provided necessary training to

create positive mindset to Agile methodologies.
 Facilitated Scrum framework – sprint planning, backlog grooming, daily
scrums, sprint reviews and sprint retrospectives.
 Led sprint reviews, daily scrums and planning meetings to realize full team
engagement.
 Managed product backlog and supported Scrum framework for monthly
sprint releases.
 People management, trainings and appraisals.

Test Lead / Scrum Master

Meridium From GE Digital, Bangalore, Karnataka(2011/07 to 2015/12 )
 Owning the end-to-end responsibility of delivery of testing team, ensuring
that the test cases are well written, executed, reported in various mobile
and web versions of the products.
 Owning the key responsibility of reporting and dealing with stakeholders.
Senior Test Engineer
Harman International, Bangalore, Karnataka(2006/12 to 2011/05)
 Taking an end-to-end responsibility of understanding requirements from the
customer, converting them in test cases, testing products, and providing a
complete testing report.

Education
BE: Computer Science & Engineering
KSIT - VTU – Bangalore (2002 to 2006)

EMDP - Leadership and change management

XLRI - VIL Programs (2020 to 2021)

Awards
 Best Manager Runner up – June 2019
 Best Team award – Jan 2017
 Guru – The People Manager - 2016
 Star achiever of the year - 2009-2010 for continuous delivery of quality
products in time.
 “Pat on the back” - for extreme level of Co-ordination with the client and
the team, creating a tradition of releasing deliverables on time.

Feedback from Customers -

.

Feedback from Co-workers -