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    Wani Charles: Experience

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    Wani Charles: Experience

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    How To Present A Resume

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    RESUME

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    Wani Charles: Experience

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    Wani Charles

    Juba | +211924114452
    [email protected] | https://www.linkedin.com/in/wani-charles

    PROFESSIONAL SUMMARY

    Results-driven IT professional with experience in managing all aspects of information


    technology. Proficient in providing IT support, maintaining network infrastructure, and
    ensuring smooth communication within organizational settings. Skilled in diagnosing and
    resolving hardware and software issues to maximize system efficiency .

    EXPERIENCE
    IT Intern Oct 2023 - Dec 2023
    Fast Network Limited, Tongping, Juba South Sudan
    Roles and duties:

    * Installed and configured computer hardware, operating systems, and applications.


    * Monitored and maintained computer systems and networks.
    * Provided support face-to-face and remotely, assisting users with system setup and issue
    resolution.
    * Troubleshooted system and network problems, diagnosing and solving hardware or
    software
    faults.
    * Collaborated with IT professionals to ensure smooth operation of systems.

    IT support intern Feb 2023 - Jul 2023


    Jobskillshare.org, Online
    Roles and duties:

    * Implemented test environments using Active Directory and Office 365 for user
    management
    and permissions.
    * Conducted troubleshooting and resolved account issues.
    * Assisted in troubleshooting various lab projects related to networking, operating
    systems, and
    applications.

    IT Intern Sep 2022 - Nov 2022


    Mbarara University Computing Unit, Mbarara University, Uganda
    Roles and duties:

    * Troubleshoot system and network problems and networks

    * Replaced parts as required

    * Conducted software and applications development using programming languages such

    as Java, python, and html

    * Supported the maintenance of existing computer systems, including troubleshooting


    problems with hardware and software

    * Set up new computers, networks and software for the university new staffs and
    students

    * Provided support to IT staffs by processing paperwork, and responding to user requests

    * Installed operating systems and other computer software applications on new


    computers

    EDUCATION
    Bachelor's degree in Information Technology - Information Technology Feb 2021 - Feb 2024
    Mbarara University of Sciences and Technology, Mbarara, Uganda

    Uganda Advance Certificate of Education (UACE) Feb 2018 - Dec 2019


    Restore Leadership High School, Amuru, Uganda

    Uganda Certificate of Education (UCE) Sep 2013 - Jun 2016


    Seeta High School Main Campus, Mukono, Uganda

    SKILLS
    Expert in: Operating systems windows 10/11, PC hardware installation and configu,
    Networking , Communication

    LICENSES & CERTIFICATIONS


    Discipleship certificate 2019
    Cornerstone Leadership Africa

    Computer applications certificate 2013


    Web info net limited

    HONORS & AWARDS


    Best information technology graduand 2024
    Convocation Mbarara University of Science and Technology

    VOLUNTEER
    Club mobilizer Apr 2018 - Dec 2018
    Builders of Hope in Africa

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