Babacar Amallah Faye (Anglais)

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CONTACT BABACAR AMALLAH FAYE

+221 77 539 99 43
Regional sales manager
[email protected]

Sicap Liberté 3, Villa 1763/A Experience


Dakar - Senegal

ABOUT ME July 2023- March 2024


BNB technologies (Cauridor) - UEMOA - Dakar, Senegal
Experienced senior manager with strong UEMOA business development director
business acumen, experience in network
Prospecting for banks and financial institutions (telcos and
development, leadership and customer
aggregators).
relations with in-depth knowledge of the
Negotiation of pricing to be implemented for each partner
retail and financial services sector.
Due diligence and monitoring of partners
Recruitment of country managers
Implementation of the commercial strategy for each country

EDUCATION AND Development and monitoring of the monthly budget


responsible for achieving annual objectives
TRAINING Identification of business growth opportunities

April 2019 - June 2023


Training in financial APG (African Payment Gateway) - Gambia, Guinea and Niger
information processing
Operations and business development manager
CENTIF (CENTIF (National Financial
Information Processing Unit)
based in Niger 2 years
2017 - 2018 Oversee daily operations
Management of complaints from partners and customers
Data Analysis Training management of sales teams
Seminar Prospecting and acquisition of strategic partners in the countries in
charge
Excel
2016 -2017
March 2012 - March 2019
License certificate in English Wari SA
UCAD (Cheikh Anta Diop University Business development department
2009 -2010 Cluster Manager - Guinea (Conakry and Bissau)
Expatriation Conakry 1 year
Telemarketing and product
Country Manager - Senegal, Dakar- 1 year
training
CALL ME - Senegal
Country Manager - Niger, Niamey- Expatriation
2008 - 2009 Niger 2 ans
Operations department
Telemarketing and product
Training and country deployment assistant
training
Front and back office sales technician
TRG (The Ressource group)- Senegal
Customer service manager
2008 - 2009 In charge of :
Group representative at local subsidiary level
Advanced level 1 to 4
Responsible for executing group strategy
British senegalese institute
Prospecting and acquisition of partners
2006 - 2008
Human resources management (internal and external staff)
Implementation and execution of marketing actions
University Diploma in
Training of internal teams on products and services
Language (DUEL 2) Deployment of the platform at the level of banks and partners
UCAD (Cheikh Anta Diop University Development of customer journeys for new products and services
2005 - 2009 Creation of operating procedures and training materials
Responsible for developing the quarterly deployment schedule
High School Diploma L1 Production implementation and monitoring of new partners after
2004 - 2005 training
SKILLS Experience

Operations management Creation and management of work profiles for banks and financial
institutions and sub-agents
Improve and optimize business Head of complaints service
results
October 2011 - Febuary 2012
Develop activity and Expression Union International (EUI)
performance reports
Sales and customer advisor
Train new partners on products Managed sales cycle for Distributors, State Government and Large
and services Commerical Accounts.
Adhered to structured and proven selling process and pricing
Manage partner complaints
guidelines.

Field intervention and Manage daily schedule, pricing reports and contracts.

implementation of monitoring Performed extensive due-diligence upon opening new business


tools markets

Strategic information feedback October 2010 - September 2011


Chaka Group - Money Express

Customer and sales Customer advisor


relationship management
January 2008 - September 2010
The ressource group call center (TRG)
Marketing, prospecting and
acquisition of different services Customer advisor
and products

Customer and partner loyalty


Hobbies and others activities
Monitoring of integrations and
partner complaints Reading
Swimming
Sport fishing
Team management Mind games(Chess, Pool)
Search and recruitment of
suitable profiles

Create and maintain group


dynamics

Set goals and implement


means to achieve them

Information technology
Office Suite (Word, Excel,
Powerpoint)

LANGUAGE

English : Bilingual

French : Native

Spanish : Beginner (School level)

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