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Honorable Chief Minister

Government of Andhra Pradesh


Chief Minister Office
Tadepalle
Andhra Pradesh

Subject: Complaint Regarding Inadequate Animal Health Services of


Dr.YSR Sanchara Pashu Arogya Seva and Urgent Intervention Required.
Ref:-1. Jaganannaku Chebudam YSR#GNT202312184004.

Honorable Chief Minister Shri JaganMohan Reddy Esquire,

I hope this letter finds you in good health and high spirits. I,
Thondamallu Vijaya Bhaskar, residing at Phirangipuram
Mandalam, Guntur District, Andhra Pradesh, and firstly I am
Hardcore Admirer of your every scheme launched in Andhra
Pradesh. I am writing to bring to your attention a matter of
utmost concern related to the Animal Husbandry Department's
Dr.YSR Sanchara Pashu Arogya Seva services in Andhra
Pradesh.

On, 18-12-2023,I contacted the Animal Husbandry


Department's Dr.YSR Sanchara Pashu Arogya Seva call center
(1962) seeking assistance for my ailing buffalo. Despite my initial
interaction with the staff and obtaining prescribed medicines,
there has been no improvement in my buffalo's health over the
past four days. Subsequent attempts to communicate with the
animal husbandry staff through the call center have proven
futile, as they engage in unnecessary conversations, sidestepping
the issue with excuses.

The core issue, as conveyed by the department's


representative, is their policy of providing one-time treatment,
seemingly in accordance with government instructions. I would
like to draw your attention to the fact that this stance is both
counterproductive and detrimental to the welfare of livestock,
directly contradicting the government's mission to enhance
animal health and well-being.

I believe that the current state of affairs reveals systemic


flaws within the department. At the grassroots level, the
implementation of policies appears suboptimal, while at the top,
the monitoring and oversight mechanisms seem to be severely
lacking. The absence of accountability and the apparent
disregard for the well-being of the animals suggest that the
department is not effectively serving its intended purpose.

I kindly request your intervention to address the following


concerns:

 Review of Treatment Policies: An assessment of the current policies


regarding the provision of animal health services, with consideration
given to the practical needs and well-being of the animals.

 Call Record Verification: A thorough examination of the call records


from the 1962 call center to validate the interactions and responses
provided by the animal husbandry staff.

 Staff Accountability: Ensuring that the staff at all levels adhere to their
responsibilities and deliver the necessary services without engaging in
unnecessary conversations that divert from the primary issue.

 Enhanced Monitoring and Oversight: Implementation of robust


monitoring mechanisms at both the lower and higher levels to ensure
the effective and compassionate delivery of animal health services.

To support my complaint, I have attached copies of relevant


statutes and rules of the State of Andhra Pradesh and the Animal
Husbandry Department that highlight the obligations and
responsibilities of the department towards the welfare of animals.

I sincerely hope that you will take prompt action to rectify the
deficiencies in the system and ensure that the Animal Husbandry
Department fulfills its vital role in promoting the welfare of
livestock in Andhra Pradesh.

I am confident that under your esteemed leadership, these


issues will be addressed promptly, and necessary steps will be
taken to improve the functioning of the Animal Husbandry
Department.

Thank you for your attention to this matter, and I look forward to
a positive resolution.

Thondamallu Vijaya Bhaskar Yours sincerely,


9-39,Opp. Post Office
Main Road, Phirangipuram-522529
GUNTUR-DISTRICT
ANDHRA PRADESH
+91-9441127220

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