Connecting the world in a responsible way

Sustainability brochure 2015

At Nokia, we want to be
proud of what we achieve
– and how we achieve it.
In this brochure, you’ll find information about
the key areas for our sustainable operations:

Harnessing the great opportunities of

technology for people
Recognizing our great responsibility in
connecting the world
Delivering products and services that help
our customers do more with less energy
Respecting people and our planet in
everything we do
We take our responsibility Improving people’s lives with Respecting people in Protecting the Making change happen
technology everything we do environment together
in connecting the world
seriously, and we know that
our technology can be part
of the solution for many
global challenges.

To ensure our activities support sustainable

development, our performance has to
reflect the following priorities:

• Improving people’s lives with technology

• Respecting people in everything we do
• Protecting the environment
• Making change happen together

Our sustainability strategy and activity

areas are also well aligned with the UN
Sustainable Development Goals.
We harness the great
opportunities of
technology for people
We are not only excited where technology will lead We contribute to deliver benefits of Our cooperation focuses on promoting
broadband infrastructure and services children’s rights, empowering young
us but also committed to innovating ways to use in all corners of the world people, and supporting those affected by
technology for a more sustainable tomorrow. Our radio Connectivity increases productivity and drought and other natural disasters.
economic growth, improves access to
networks customers serve over 5 billion subscriptions knowledge, information and education.
worldwide. This provides tremendous opportunities. But according to the latest International
Telecom Union ICT Facts and Figures,
20% of households in developed
countries and as much as 66% of
We improve the resilience of communities We use our technology to promote households in developing countries do
to extreme weather changes public safety not have internet access, leaving more
Telecom technologies are crucial in Nokia’s life-saving emergency alert system than 4 billion people from developing
ensuring remote areas stay connected can be used to deliver potentially life- countries offline. We address this issue Our technology connects things
in real time. This reduces the impact of saving messages to mobile subscribers in through our technology, innovation and as well as people
natural disasters and helps communities specified areas by warning of dangerous cooperation with various stakeholders In the future, connected devices will
stay safe. We have launched a compact, natural disasters or other emergencies. and by introducing innovative technology become a part of intelligent, program-
rapidly deployable LTE network-in-a- Public safety authorities can use this that enhances access to the internet. mable systems that have the potential
box which enables vital public safety platform to define an emergency area and to improve lives in a huge number of
communications to be implemented at provide information. Operators can use We work with NGOs to improve people’s areas. These include the better use of
emergency scenes where wide area network their subscriber data to deliver alerts to lives around the world scarce resources as well as more effective
coverage is not available. In addition, people known to be inside an emergency We target our support where we can healthcare.
mobile operators can use the miniature area within minutes, and consumers get make the greatest contribution using
LTE network to bring high-bandwidth potentially life-saving messages directly our core competencies in information
connectivity to rural and remote areas. on their mobile devices. and communications technologies.
Our progress in 2015:
As part of our cooperation with Save the Children,
to help improve the resilience of communities to
extreme weather changes in 350 villages in India,
we announced that we will provide our LTE-based
network-in-a-box solution for public safety mobile
broadband in six of these villages.

We launched the Nokia FastMile which is designed

to overcome missing broadband connectivity by
bringing much needed high-speed broadband to the
citizens of unconnected areas. This solution delivers
good quality broadband faster and it’s also cheaper
than fixed solutions in areas where copper or optical
connectivity is not available.

Our life-saving emergency alert system delivered

more than 10 million messages covering over 1,000
emergencies in one country.

Our cooperation partners for closing the

connectivity deficit in various parts of the world:

• To drive the power of ICT and broadband-based

technologies for sustainable development to
the international policy agenda, we work with
the UN Broadband Commission

• To achieve the UN Broadband Commission

target of entry-level broadband priced at less
than 5% of monthly income, we work with the
Alliance for Affordable Internet

• To create technology solutions that will enhance

broadband connectivity in rural India, we
have partnered with the Indian Institute of
Technology-Madras (IIT-M)
We recognize our
great responsibility in
connecting the world
Technological progress cannot, and should not, be
made at any cost. At Nokia, we understand our
responsibility in connecting the world in a fair and
sustainable manner.

Mobile networks need to cope with Corruption, poor human rights and
1,000 times more traffic by 2020 labor conditions are an obstacle to
Keeping absolute network energy development
consumption essentially flat over coming We are committed to enhancing ethical
years is a challenging but achievable goal business practices by upholding high
for us. standards of ethics and human rights in
our own activities – and demanding the
Information security is same from our suppliers and partners.
more important than ever
Operators, enterprises and users are Technologies should respect,
sharing and storing increasing amounts and not infringe, human rights
of information using communications We were the first telecommunications
technology – and we aim to be the most vendor to carry out due diligence specifically
secure mobile broadband technology addressing human rights risks related to
provider. privacy and freedom of expression.
Our progress in 2015:
On average, the radio networks we modernized in
2015 consume now 45% less energy.

We launched our first product dedicated to Internet

of Things security: Mobile Guard for IoT.

We trained around 98% of our employees on ethical

behavior, we addressed the key safety risks for our
employees and contractors, and we invited Save the
Children to review Nokia’s processes and policies
from children’s rights perspective.

We conducted human rights training for selected key

teams, including prevention of product misuse.
We deliver great products
that help our customers
do more with less energy
As a provider of the technologies and services that As the amount of mobile data traffic technology (ICT) industry can help
continues to grow exponentially, we reduce the environmental impact
power our information society, we recognize our help operators deal with this growth in of businesses and individuals alike.
responsibility in helping telecom operators reduce a sustainable way. Our recent activity According to the Global e-Sustainability
in this area includes the launch of Zero Initiative’s (GeSI) Smarter 2030 Report,
energy consumption in their networks. That’s why our CO2 emission base station site offering, ICT has the potential to enable a 20%
products are designed to avoid wasting energy. We also which enables a reduction in base reduction of global CO2e emissions by
station site energy consumption of up to 2030, thus holding emissions at 2015
pursue ways to promote the use of renewable energy. 70%. With the significantly lower energy levels, and to effectively decouple
consumption, renewable energy sources economic growth from emissions
become viable options for powering growth.
a base station site. The offering is
complemented with the AirScale Base Our positive contribution comes through
Station, which consumes zero energy in providing technology that enhances
its radio parts when there is no traffic. digitalization and enables the delivery of
the services that help decrease
The environmental impact of our emissions and make the activities of
products can also be positive. The people, communties and businesses
information and communications more eco-efficient.
Reducing base station site energy consumption
Nokia Flexi base stations increase a site’s energy efficiency by allowing outdoor operations at temperatures up to 55°C – without additional cooling.
Zero CO2 emission base station site offering enables a reduction in base station site energy consumption of up to 70%.
AirScale Base Station consumes zero energy in its radio parts when there is no traffic.

Traditional base station site Zero emission base station site

Increased traffic: Increased traffic

separate equiment requires no additional
for 2G, 3G, 4G needed equipment

The radio antenna system

saves space, reduces
feeder losses, and
simplifies installation and
maintenance

Cooling and Weather proof equiment,

shelter needed no shelter needed
BTS
Air
conditioning
Uses up to 70% less energy Rectifier

Rectifier BTS
Batteries
2G
Becomes optimal for
3G
renewable energy sources
Batteries 4G

25% of the power 80% of network Modernised base Solar cells are
used by a traditional energy goes to station site creates 90% cheaper
BTS site is used just traditional base 70% less CO2 emission today than
for air conditioning station sites and 30% less TCO 10 years ago
We respect people and our planet in everything we do

We work together with our suppliers to ensure they

meet our Supplier Requirements, with a specific focus on
1. Ethically sourced products high standards of human rights, health and safety, and
environment. In addition, we conduct in-depth audits on

In order to minimize adverse impacts on the environment,

our product development processes are designed with
Designed with the
2. environment in mind
the environment in mind. This means minimizing material
and energy use, as well as the use of materials that are
detrimental to the environment; maximizing reuse and

According to our Employee engagement survey, Nokia

Created by inspired employees believe in the future of the company and
3. employees our strategy, and see Nokia as a place where they can
develop. We understand that personal development is

We save energy, cut carbon emissions and minimize waste

Produced in an eco- by improving our activities throughout the value chain. We
4. efficient environment are cutting emissions by purchasing certified renewable
energy from the grid, as well as by paying attention to

Good health and safety performance is a particular

Delivered safely focus for us because we operate in some challenging
5. to our customers environments – for example when driving long distances or
installing equipment at height or in confined spaces.
labor conditions and environmental management – and ISO CFS 53%
we organize training workshops for suppliers operating in 14001 Conducting due-
diligence on conflict
of our total
procurement spend
high-risk countries. certification of the minerals in line with disclose information
EMS is required for key OECD Guidance regarding their
suppliers and those performance
with greater impacts on climate impacts.

recycling; and designing equipment to be easily or remotely

maintainable or maintenance-free. We also support circular 93%
or more of the
15%
more energy efficient
economy by taking back equipment that is at the end of materials used in our than the previous
its useable life, including that of other manufacturers, to base stations can be model – this is our goal
ensure that it is reused or recycled responsibly. reused or recycled with each new product

key in retaining and engaging our employees, as well as 98% 73% 37 h

developing their skills. That’s why we invest in training of eligible employees of our employees of training per
received a performance had a Personal employee was
and support for our people so they can develop their evaluation for the year development Plan in provided in 2015
capabilities and help us deliver our business strategy. 2015 place by the end of
2015

efficiency and the way we use natural resources. Efficient 51% 92% ISO
re-use of waste also plays an important part in ensuring
we are as eco-friendly as possible.
of the electricity used
in 2015 came from
of our waste was
recycled, reused or 14001
is the standard with
renewable sources used as energy
which our business
processes are certified

This is why we run programs to improve our health and OHSAS We focus on:
safety performance, and encourage open reporting of 18001 • Improving safety management
• Open reporting
incidents and near misses by contractors and employees. provides the framework • Risk prevention
and foundation for • Working with suppliers
our health and safety
management system
Find out more about sustainability at External recognitions for our work in 2015
Nokia and download our reports
2015

www.nokia.com/people&planet CLIMATE