Brother 1660e Service Manual
Brother 1660e Service Manual
Brother 1660e Service Manual
SERVICE MANUAL
Trademarks:
• BR-Script, and DX-1600 are registered trademarks of Brother Industries, Ltd.
• Centronics is a registered trademark of Genicom Corporation.
• PostScrip is a registered trademark of Adobe Systems Incorporated.
• IBM Proprinter XL is a registered trademark of International Business Machines Corporation.
• EPSON FX-850 is a registered trademark of Seiko Epson Corporation.
• HP-GL and HP Laser Jet 5 are registered trademarks of Hewlett Packard Company.
PREFACE
This service manual contains basic information required for after-sales service of the laser printer (hereinafter
referred to as ”this machine” or ” the printer”). This information is vital to the service technician in maintaining
the high printing quality and performance of the printer.
This manual consists of the following chapters:
ChapterI : General
Features, specifications, etc.
Chapter II : Theory of Operation
Basic operation of the mechanical system and the electrical system, and their timing.
Information in this manual is subject to change due to improvement or re-design of the product. All relevant
information in such cases will be supplied in service information bulletins (Technical Information).
A thorough understanding of this printer, based on information in this service manual and service
information bulletins, is required for maintaining its quality performance and for fostering the practical ability
to find the cause of troubles.
CONTENTS
CHAPTER I GENERAL
1. FEATURES .......................................................................................................................... I-1
2. SPECIFICATIONS ............................................................................................................... I-1
3. SAFETY INFORMATION ..................................................................................................... I-6
3.1 Laser Safety (110 - 120V Model only) ........................................................................ I-6
3.2 CDRH Regulations (110 - 120V Model only) ............................................................... I-7
3.3 Additional Information ................................................................................................ I-7
4. PARTS OF THE PRINTER ................................................................................................... I-8
4.1 External Views ........................................................................................................... I-8
4.2 Cross Sectional View ................................................................................................. I-9
5. STORAGE AND HANDLING OF EP-ED CARTRIDGES..................................................... I-10
5.1 Storage of Sealed EP-ED Cartridges ....................................................................... I-10
5.2 Storage of Unsealed EP-ED Cartridges ................................................................... I-10
i
CHAPTER III ELECTRICAL SYSTEM
1. MAIN PCB ........................................................................................................................ III-1
1.1 Outline .................................................................................................................... III-1
1.2 Video Controller Circuit ........................................................................................... III-2
1.3 Engine Controller Circuit ......................................................................................... III-7
2. PAPER FEED DRIVE CIRCUIT ........................................................................................ III-9
3. DISPLAY CIRCUIT ..........................................................................................................III-11
3.1 Outline ................................................................................................................... III-11
3.2 Operation ...............................................................................................................III-11
4. LOW-VOLTAGE POWER SUPPLY ASSY ......................................................................... III-12
4.1 Outline ................................................................................................................... III-12
4.2 Protection Functions .............................................................................................. III-12
5. HIGH-VOLTAGE POWER SUPPLY ASSY .......................................................................III-14
5.1 Outline ................................................................................................................... III-14
5.2 Operation of the Components of the High-Voltage Power Supply Assy ..................III-14
ii
1.31 DC Gear Holder Assy ............................................................................................IV-23
1.32 PS Switch Wire, Remote Switch ............................................................................IV-23
1.33 High-Voltage Power Supply PCB Assy ...................................................................IV-24
1.34 Low-Voltage Power Supply PCB Assy ...................................................................IV-24
1.35 Toner Cartridge (EP-ED Cartridge) ......................................................................... IV-25
1.36 Paper Tray .............................................................................................................. IV-25
CHAPTER VI TROUBLESHOOTING
1. INTRODUCTION ............................................................................................................... VI-1
1.1 Initial Check ............................................................................................................ VI-1
1.2 Basic Procedure ..................................................................................................... VI-2
2. TEST PRINTING AND MECHANICAL CHECK ................................................................. VI-2
2.1 Test Printing ............................................................................................................ VI-2
3. IMAGE DEFECTS ............................................................................................................ VI-3
3.1 Image Defect Examples ......................................................................................... VI-3
3.2 Troubleshooting Image Defects ............................................................................... VI-4
4. TROUBLESHOOTING OF MALFUNCTIONS .................................................................. VI-11
5. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS ............................................. VI-19
5.1 Paper Jams .......................................................................................................... VI-19
5.2 Incomplete Paper Feed ......................................................................................... VI-22
6. OPERATION ................................................................................................................... VI-23
6.1 Line Inspection Mode Procedure ........................................................................... VI-23
6.2 DRAM Test ........................................................................................................... VI-25
7. STATUS MESSAGE LIST ............................................................................................... VI-26
APPENDICES
1. Engine Block Diagram ....................................................................................................... A-1
2. Paper Feed/Size-SW PCB Circuitry Diagram (1/1) ............................................................. A-2
3. Main PCB Circuitry Diagram (1/7) ...................................................................................... A-3
4. Main PCB Circuitry Diagram (2/7) ...................................................................................... A-4
5. Main PCB Circuitry Diagram (3/7) ...................................................................................... A-5
6. Main PCB Circuitry Diagram (4/7) ...................................................................................... A-6
7. Main PCB Circuitry Diagram (5/7) ...................................................................................... A-7
8. Main PCB Circuitry Diagram (6/7) ...................................................................................... A-8
9. Main PCB Circuitry Diagram (7/7) ...................................................................................... A-9
10. Control Panel PCB Circuitry Diagram (1/1) ....................................................................... A-10
11. Scanner LD PCB Circuitry Diagram (1/1) .......................................................................... A-11
iii
CHAPTER I GENERAL
1. FEATURES
A. This high-speed, non-impact (low-noise) printer is based on electrophotography, electronics
and laser technology.
B. The printer is compact and easy to carry. The internally-storable, front-loading paper
cassette enables you to save an occupation space for the machine; the printer can now
be installed in a smaller place.
C. The charging roller, developing cylinder, photosensitive drum and cleaner of the printer
are combined into a single assembly called an ”EP-ED cartridge”. The cartridge can be
replaced by the user when necessary without a need of service call. High printing quality
is maintained by a simple cleaning procedure.
D. Laser beam safety is designed into the printer. The printer is approved by the US Center
for Devices and Radiological Health (CDRH).
E. Paper can be fed in two ways, by the multi-purpose paper feed tray and paper cassette.
F. Maintenance is easy with print component units which are directly detachable, and they
require no adjustment after reassembly.
2. SPECIFICATIONS
I-1
(8) Printing system
Photosensitive drum OPC
Charging Charging Roller
Exposure Laser scanning system
Development Toner projection development system
Paper feed Cassette or manual feed
Image transfer Roller method
Separation Natural(utilizing a small drum radius), Static charge eliminator
Fixing Heated fixing roller
Toner supply Included in the replaceable EP-ED cartridge
Life expectancy 6000 pages/cartridge
(9) Paper
Cassette feed Plain paper for Letter, Legal, A4, ISO B5, A5, ISO B6, A6,
Executive (A4 or letter size paper with the print density set at
level 8 with 4% coverage, recommended: 60 g/m 2 105 g/m 2)
and Envelope (com10, monarch, C5, DL, ISO B5)
Multi-purpose Tray Plain paper of 90 x 148 mm 216 x 356 mm (recommended:
60g/m 2 135 g/m 2 , overhead projector (OHP) film, postcards,
label stock and envelopes (specified sizes)
(10) Cassette (Tray 1)
Universal cassette A4, Letter, Legal, ISO B5, Executive, A5, ISO B6, and A6
Maximum load height 55 mm (500 sheets of 80 g/m2 paper)
Feedable paper type 60 105 g/m 2
Envelopes 40 envelopes
(11) Print delivery Face-down or (face-up)
(12) Print delivery tray capacity
Face-down 250 sheets (80 g/m2 )
Face-up Discharge only
I-2
(13) Effective printing area
E A
C E
E
Printable area
B D
Effective printable area is referred to as a area within which is guaranteed the printing of all
interface signal data on a hard copy without any omission.
The tables below shows the effective printable area for each paper size.
I-3
(14) Standard interfaces Automatic interface selection
• Centronics, Bi-directional parallel
• RS-232C serial
Baud rate : 150, 300,1200, 2400, 4800, 9600
19200, 38400, 57600 bps
Stop bit : 1 bit
Start bit : 1 bit or 2 bits
Data length : 7 bits or 8 bits
Parity : Odd, Even, or None
Protocol : Xon/Xoff or DTR
(15) Emulation Automatic emulation selection
• HP Laser Jet 5 (PCL Level 6)
• EPSON FX-850
• IBM Proprinter XL
• BR-Script level 2 (PostScript language emulation interpreter)
• HP- GL
(16) CPU MB86832
(17) Resident fonts 75 scalable fonts and 12 bitmapped fonts
I-4
BR-Script Level 2 Mode
Scalable Fonts:
• Atlanta Book, Book Oblique, Demi, • Albertville, Extrabold
Demi Oblique • Antique Oakland, Oblique, Bold
• Brussels Light, Light Italic, Demi, • Cleveland Condensed
Demi Italic • Conecticut
• Brougham, Oblique, Bold, Bold Oblique • Guatemala Antique, Italic, Bold, Bold Italic
• Helsinki, Oblique, Bold, Bold Oblique • Letter Gothic, Oblique, Bold
• Helsinki Narrow, Oblique, Bold, • Maryland
Bold Oblique • Oklahoma, Oblique, Bold, Bold Oblique
• Copenhagen Roman, Italic, Bold, • Utah, Oblique, Bold, Bold Oblique
Bold Italic • Utah Condensed, Oblique, Bold,
• Portugal Roman, Italic, Bold, Bold Italic Bold Oblique
• Tennessee Roman, Italic, Bold, Bold Italic • Bermuda Script
• Calgary Medium Italic • Germany
• BR Symbol • San Diego
• BR Dingbats • US Roman
I-5
Relative humidity
Normal (total storage time x 9/10)
35 ~ 85%RH
Severe (total storage time x 1/10)
High Low
85 ~ 95%RH 10 ~ 35%RH
Air pressure 613 ~ 1013 hPa
Total storage time 0.5 years
3. SAFETY INFORMATION
3.1 Laser Safety (110 ~ 120V Model only)
This printer is certified as a Class 1 laser product under the US Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation,
Since radiation emitted inside the printer is completely confined within the protective
housings and external covers, the laser beam cannot escape from the machine during any
phase of user operation.
I-6
3.2 CDRH Regulations (110 ~ 120V Model only)
The center for Devices and Radiological Health (CDRH) of the US Food and Drug
Administration implemented regulations for laser products on August 2, 1976. These
regulations apply to laser products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States. The label shown below indicates
compliance with the CDRH regulations and must be attached to laser products marketed in
the United States.
MANUFACTURED :
BROTHER INDUSTRIES, LTD.
15-1, Naeshiro-cho, Mizuho-ku Nagoya 467, Japan.
This product complies with FDA radiation
performance standards , 21 CFR chapter 1
subchapter J.
Figure 1.2
When servicing or adjusting the optical system of the printer, be careful not to place
screwdrivers or other reflective objects in the path of the laser beam. Be sure to take off any
personal accessories such as watches and rings before working on the printer. A reflected
beam, though invisible, can permanently damage the eyes.
Since the beam is invisible, the following label is attached to the inside of covers where
danger of exposure to laser radiation exist.
Figure 1.3
I-7
4. PARTS OF THE PRINTER
4.1 External Views
11 1 10
15
2
13
3
8 14
5 16
4 12
9
6 7
Figure 1.4
I-8
4.2 Cross Sectional View
3 4
1 2 5
6
7
14
13
12
11
10 9
Figure 1.5
I-9
5. STORAGE AND HANDLING OF EP-ED CARTRIDGES
An EP-ED cartridge is influenced by the storage conditions even if it is sealed in its package,
so its life depends on the way in which it is used or stored. EP-ED cartridges should be
handled carefully.
I - 10
CHAPTER II THEORY OF OPERATION
This chapter describes the printer functions, the relationship between the electrical systems and
mechanical systems, and the timing of operations. Striped conduits ( ) indicate mechanical
linkages; solid thin arrows ( ) appearing with a signal name indicate the transmission of
single control signals and outlined thick arrows ( ) indicate the transmission of groups of
signals.
1. BASIC OPERATIONS
1.1 Mechanical Configuration
The printer functions can be divided into four blocks: the laser/scanner system, the image
formation system, the paper pick-up/feed system and the control system.
Optional I/O
Font cartridge/card
Expansion memory (MIO)
(SIMM)
External Device
Main PCB
Control panel
CONTROL SYSTEM
Photosensitive drum
Laser/scanner
unit
Cleaning unit Developing
unit
LASER/SCANNER
SYSTEM
Transfer
separation
unit
Delivery rollers
MP tray
Fixing unit
Feeder
Tray 1
Tray 2
(Option)
Figure 2.1
II - 1
1.2 Main Drive
The power necessary for driving the printer is supplied by the main motor, the paper feed motor
and the scanner motor.
The main motor is controlled by the main motor drive signal (MDRIVE) output from the main
PCB, and the paper feed motor is controlled by the paper feed motor drive signal output from
the main PCB, and the scanner motor is controlled by the scanner motor drive signal (SDRIVE)
output from the main PCB.
Main motor
Main motor drive signal (MDRIVE)
Main PCB
Photosensitive
Drum gear
drum
Scanner unit
Figure 2.2
II - 2
1.3 Basic Sequence of Operations
Power on Print
Ready lamp
170 C
170 C control 190 C control control
Fixing heater
Main motor
Scanner motor
Paper feed
motor
Pick-up roller 0.15 sec 0.15 sec 1.88 sec 1.73 sec
solenoid
Laser diode
Figure 2.3
II - 3
2. LASER/SCANNER SYSTEM
To external device
Main PCB
Scanner driver
Collimator lens
Cylindrical lens Scanning mirror
Scanner motor
Optical sensor
Focusing lenses
Beam detect mirror
Figure 2.4
In response to the print signal transmitted from the external device, the main PCB generates the
drive signals (DATA,VOFF) for the laser diode and sends the signals to the scanner unit.
The laser diode in the scanner unit generates a laser beam modulated by DATA.
The modulated laser beam is aligned into a parallel beam by a collimator lens and a cylindrical
lens and then brought to the scanning mirror which is rotating at a constant speed.
The laser beam reflected by the scanning mirror focuses on the photosensitive drum via the
focusing lenses arranged in front of the scanning mirror.
The path of the beam coming through the focusing lenses is reflected by the reflective mirror.
As the scanning mirror rotates at a constant speed, the laser beam scans the photosensitive
drum at a constant speed.
As the photosensitive drum rotates at a constant speed and the laser beam scans the drum, an
images is formed on the drum.
II - 4
3. IMAGE FORMATION SYSTEM
3.1 Outline
The image formation system is the main part of the printer. The print information, after input from
the video controller circuit into the engine controller circuit as a TVDO signal, forms a toner image
on the photosensitive drum.
Then the toner image is transferred onto the paper by the transfer charging roller. The image
formation system is composed of the photosensitive drum the charging unit, the developing unit
and the cleaning unit.
The major part of the image formation system is contained in the cartridge, as shown in Figure
2.5.
Laser beam Cartridge
Figure 2.5
The cartridge used by the printer has a seamless photosensitive drum with the structure shown
in Figure 2.6. The outer layer of the drum consists of an organic photoconductor (OPC); the base
is aluminum.
The printing process can be divided into five major stages:
Photoconductive layer
Base
Figure 2.6
2. Developing stage
Step 3 Development
II - 5
3. Transfer stage
Step 4 Transfer (+)
Step 5 Separation
4. Fixing stage
Step 6 Fixing
1. Primary charge
3. Develop
ment Developing stage
Figure 2.7
This stage has two steps, which together produce a pattern of electrical charges on the
photosensitive drum.
At the end of the stage, negative charges remain in the unexposed ”dark” area. Charges are
absent from the ”light” areas, where the laser beam struck (exposed) the drum surface.
Since this image of negative charges on the drum is invisible to the eye, it is called an
”electrostatic latent image”.
Time (t)
0
-100
Surface potential (V)
Exposed
area
-500
Unexposed
area
Primary Scanning Transfer Primary
charge exposure (step 4) charge
(step 1) (step 2) (step 1)
Figure 2.8
II - 6
Step 1 Primary charge
,,,,
,,,,
,,
,,,,,,,
,,,,,
, ,,,,
,
,,,
,,,,,, ,
,,,
AC bias
,,,,,,,,,,,,,,,,,,,,
Photosensitive drum
,,,,
DC bias
,,
Figure 2.9
As preparation for latent image formation, a uniform negative potential is applied to the
photosensitive drum surface. The printer uses the charging method that directly charges the
drum for the primary charge.
The primary charging roller consists of conductive rubber. In addition to DC bias, AC bias is
applied to the primary charging roller to keep the potential on the drum surface uniform. This DC
bias is changed with the developing DC bias.
This charging method has advantages such as lower applied voltage, less ozone generation,
etc., compared with the corona charge system.
Laser beam
_ _ _
+ + +
Figure 2.10
When the laser beam scans the drum surface, it causes the charge to be neutralized in the areas
struck by the beam. Areas on the drum with no charge form the electrostatic latent image.
II - 7
3.2.2 Developing stage
Development places particles of toner onto the areas of the drum that have been cleared of
charge by the laser beam. This makes a visible image. This printer uses the toner projection
development method with a single-component toner.
Step 3 Development
Blade
Photo- Stirrer
sensitive
drum
Developing cylinder
AC bias Cylinder
Magnet
DC bias
Figure 2.11
Note: The charges on the light areas on the photosensitive drum are shown as positive in this
figure. Actually they are negative, but they are more positive than the developing
cylinder and explanation is simplified by regarding them as positive.
As shown in Figure 2.11, the developing unit consists of a developing cylinder and rubber blade.
The developing cylinder rotates around a fixed internal magnet. The single-component toner
consists of magnetite and a resin binder, and is held to the cylinder by magnetic attraction. The
toner is an insulator, and acquires a negative charge by friction due to the rotation of the cylinder.
The areas on the drum that were exposed to the laser beam have a higher potential (are less
negative) than the negatively charged toner particles on the developing cylinder. When these
areas approach the cylinder, the potential difference projects the toner particles onto them. This
is called toner projection, and the latent image on the drum becomes visible.
Developing cylinder
surface potential
+V Drum surface
potential
0 (exposed area)
Voltage (V)
DC bias
Drum surface
-V
potential
Time t
(unexposed area)
Figure 2.12
An AC bias is applied to the developing cylinder to help project the toner particles to the drum
surface and improve the contrast of the printed image. The center voltage of the AC bias (1600
Vp-p) varies with the DC bias voltage.
The IMAGE DENSITY ADJUSTMENT signal (sent from the Engine CPU to the high-voltage
power supply) changes the DC bias, and thus the potential difference between the cylinder and
drum. This changes the density of the print.
This printer has a stirring mechanism to supply toner in the cartridge smoothly to the cylinder.
II - 8
3.2.3 Transfer stage
In the transfer stage, the toner image is transferred from the drum surface to the paper.
Step 4 Transfer
Photo-
sensitive
drum Paper
Figure 2.13
A positive charge applied to the back of the paper attracts the negatively charged toner particles
to the paper. The printer accomplishes transfer by using the charging roller method. Advantages
compared with the corona transfer method are as follows:
• Low transfer voltage that is less than half that for corona transfer.
• Less ozone generation.
• The paper is supported by the transfer charging roller and photosensitive drum, so feed is
more stable.
Reference:
If the image on the photosensitive drum is not completely transferred to the paper due to
jamming, etc., the toner may adhere to the transfer charging roller. The printer removes the toner
from the transfer charging roller by switching the transfer voltage between positive and negative
in sequence. During wait, initial rotation, and last rotation, the printer sets the primary DC voltage
to zero, and sets the charge on the drum to zero. In this case, the transfer voltage is made
negative to remove the negatively-charged toner on the transfer charging roller to the drum. The
transfer charging roller is thus cleaned.
Step 5 Separation
Photo-
sensitive
drum Paper
Static charge
eliminator
Transfer charging roller
Figure 2.14
The stiffness of the paper causes it to separate from the drum. (Curvature separation)
To stabilize the paper feed and prevent small white circles from appearing in the printed image
at low temperature and humidity, the charge on the back of the paper is reduced by the static
charge eliminator after transfer.
II - 9
3.2.4 Fixing stage
The toner image transferred to the paper in the transfer stage is held only by electrostatic
attraction and slight physical adhesion, so even a light touch will smear the image.
In the fixing stage, the toner image is fixed by heating the paper and applying pressure. This
fuses the toner particles to the paper to make a permanent image.
Step 6 Fixing
Halogen heater
Toner
Paper
Figure 2.15
The upper roller surface is PFA-coated. The upper and lower roller surfaces are grounded via
a diode to prevent the negative potential of the upper roller becoming higher than that of the
lower roller, resulting in the toner being drawn to the lower roller, and adhering to the lower roller
surface.
In the transfer stage, not all the toner is transferred to the paper. Some remains on the
photosensitive drum. This residual toner is cleaned off in the drum cleaning stage so that the
next print image will be clear.
Cleaning blade
Photo-
sensitive
drum
Figure 2.16
Prior to the next printing, the residual toner on the drum surface is scraped away by the cleaning
blade to clean the drum surface. The removed toner is collected in the cleaner container.
II - 10
3.3 Operation
When the engine controller circuit receives a print signal (PRINT) or a pre-feed signal (PRFD)
from the video controller circuit, the engine controller circuit drives the main motor to rotate the
photosensitive drum.
After the drum surface is charged negatively by the primary charge roller, the laser beam
modulated by a DATA signal scans the drum surface to from a latent image on the drum.
The latent image formed on the drum surface is converted into a visible image by the toner on
the developing cylinder and then image is transferred onto the paper by the transfer roller unit.
Then the residual toner is removed from the drum surface with the cleaner blade.
The cartridge also has a toner sensor. When the output from this sensor falls below a certain
level, it warns that the EP-ED cartridge will be out of toner with an alarm.
Reflection mirror
Scanner unit Laser beam
Scanner motor drive signal (SDRIVE)
EP-ED cartridge
Transfer
roller
Figure 2.17
II - 11
4. PAPER PICK-UP/FEED SYSTEM
4.1 Outline
If a tray1 paper pick-up roller solenoid drive signal (PUCL1) is input to the circuit while the paper
feed motor is rotating, the paper pick-up solenoid comes on and the paper pick-up roller solenoid
is engaged. As a result, the paper pick-up roller rotates to feed paper down to the photosensitive
drum.
The paper position is controlled by the registration sensor so that the leading edge of the paper
is aligned with the leading edge of the image on the photosensitive drum. After this operation,
the paper is deliveried to the face down tray via the fixing unit. Paper ejection is detected by the
paper ejection sensor; if printed paper has not reached or not cleared the paper ejection sensor
in a specified time, the printer judges that a paper jam has occurred. In this case a paper jam
is noticed to the external devise by a status signal.
paper empty sensor
MP tray Pick-up
roller solenoid
empty sensor
Tray paper
motor
feed
Main PCB
Main motor
Fixing rollers
Figure 2.18
II - 12
4.2 Cassette Feed
When the fixing rollers reach the specified temperature while a cassette with paper is in the
printer, the READY lamp changes from flashing to lighting.
When the engine controller circuit receives PRNT or PRFD signal from the video controller
circuit, the paper feed motor starts rotation. About 0.2 seconds later, the printer actuates the
tray1 pick-up roller solenoid and the pick-up roller makes one rotation. This feeds paper to the
photosensitive drum.
PRNT or PRFD
Main motor
Paper empty
sensor
Paper feed
motor
Figure 2.19
II - 13
4.3 MP Tray Feed
The timing of the MP tray feed is identical to the timing of the cassette paper feed except for
the following points:
(1) The paper empty sensors are different.
Cassette feed : Tray1 paper empty sensor
MP tray feed : MP tray paper empty sensor
(2) The pick-up roller solenoids are different.
Cassette feed : Tray1 pick-up roller solenoid
MP tray feed : MP tray pick-up roller solenoid
PRNT or PRFD
Main motor
Paper empty
sensor
Paper feed
motor
Paper ejection
sensor
Figure 2.20
II - 14
4.4 Paper Jam Detection
The printer has a registration sensor and a paper eject sensor at the paper outlet to detect
whether the printed paper has been fed correctly. A paper jam is detected by whether the paper
is present at the sensor at the check periods programmed in the engine CPU memory. If the
engine CPU detects a paper jam, the main motor, paper feed motor and scanner motor is turned
off immediately and the jam status is transmitted to the video controller circuit.
Jam tray
STBY PRINT
Main motor
Pick-up
solenoid
Registration
sensor
Figure 2.21
Jam inside (1)
STBY PRINT
Main motor
Paper feed
motor
Registration
sensor
Normal
Figure 2.22
II - 15
Jam inside (2)
STBY PRINT
Main motor
Paper feed
motor
Paper ejection
sensor
Figure 2.23
Jam rear
STBY PRINT
Main motor
Paper feed
motor
7.17 sec
Normal Jam
Jam check
Figure 2.24
II - 16
CHAPTER III ELECTRICAL SYSTEM
Electric signal levels are expressed by ”High” (approximate the supply voltage) or ”Low”
(approximate 0V). Signals with hyphen or slash, such as -FSRD or FSRD/, are low-active and
signals without hyphen or slash, such as FSRD, are high-active signals.
1. MAIN PCB
1.1 Outline
The Main PCB consists of the Video Controller Circuit and the Engine Controller Circuit.
The Video Controller Circuit performs the following functions.
(1) Converts data received from an external device, such as a personal computer, through
Centronics parallel interface or RS-232C serial interface into video data and transfers it
to the Engine controller circuit.
(2) Displays the current printer status in LED and LCD, and enables settings from the control
panel.
The operation sequence of the printer controlled by a microprocessor in the Engine Controller
Circuit. The Engine Controller Circuit outputs signals to drive the various loads on the laser
diode, scanner motor, main motor, etc. according to the print commands and image data from
the external device.
Main PCB
Video controller
Main CPU
MB86832
RS-232C IF
PC DRAM
16M 4 8MB
EEPROM
24CO4 4Kbit
+24V
Regurator
FONT
CARTRIDGE
IC CARD
(PCMCIA)
Gate Array
MIO RELAY µPD65632GF-
MIO BOARD (CONNECTOR) CONTROL PANEL
PCB (IO PORT. ENGINE)
Engine controller
+24V
Engine CPU +5V Low-voltage
M38063
GND Power Supply
III - 1
1.2 Video Controller Circuit
1) The SIMMs have its printed marking on the PCB by silk screen: SLOT1 and SLOT2,
respectively. The SIMMs should be set in the order of SLOT1 - SLOT3.
III - 2
3) The attached Printer SIMM map shows the memory map for 4 SIMMs combined.
(6) ROM block
ROMs store the CPU control program and font data. ROMs are two 32Mbit masked ROMs.
Optional sockets are available for two 8Mbit EPROM (µPD27C8000DZ-120 - NEC or equivalent)
for expansion.
ROM access time should be less than 120nsec.
(7) DRAM block
DRAMs are used for receiving buffer or working area of the CPU. The DRAM block contains four
16Mbit DRAMs, thus having 8MB memory capacity in total.
The refreshing method is CBR (Cas Before Ras).
DRAM access time should be less than 80nsec.
III - 3
0000_0000 There are 4 CS terminals for CSROM#0 - CSROM#3.
0040_0000 2MB or 4MB is selectable from CSROM#0 - CSROM#2.
ROM If the both are selected, it will become one memory space
0080_0000 (4 bunk) and ROM#0 supports upto 16MB. CSROM#3 is a rest of
the memory space with 256MB
0100_0000 Font card
(64MB)
$5E00_0000
Font cartridge Memory wait setting
(16MB)
Memory structure
$5E20_0000 setting
0200_0000
FC control setting
HRC/GS setting
$5EC0_0000
0600_0000
BD
$5EE0_0000
CPU Timer
Engine
$5F00_0000
CDCC
0800_0000 Easy serial 1
$5F20_0000
DRAM
(MAX 128MB)
64MB x 8 bunk 16550
$5F40_0000
Switching clock
0B00_0000 Default setting
Reverved
0C00_0000 (16MB x 4) $5F60_0000
USB
MIO / EOT
$5F80_0000
ASIC
$5FA0_0000
0E00_0000 $5FE0_0000
0FC0_0000
$5FFF_FFFF
0FD0_0000
(256MB)
III - 4
ADDRESS
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
0820 0000
NONE
1MB
0830 0000
2MB 2MB 2MB
1MB
0840 0000
4MB 4MB 4MB 4MB 4MB 4MB
1MB 1MB
0850 0000
2MB 2MB
1MB
0860 0000
8MB 8MB 8MB 8MB 8MB 8MB 8MB 8MB 8MB
1MB 1MB
0870 0000
2MB 2MB 2MB
1MB
0880 0000
4MB 4MB 4MB
1MB
0890 0000
2MB
08A0 0000
1MB 1MB
08B0 0000
2MB 2MB 2MB
1MB
08C0 0000
4MB 4MB 4MB 4MB
1MB
08D0 0000
2MB
08E0 0000
8MB 8MB 8MB 8MB
1MB
08F0 0000
2MB
0900 0000
4MB
0910 0000
0920 0000
1MB
0930 0000
2MB
0940 0000
4MB
0950 0000
0960 0000
8MB
0970 0000
0980 0000
0990 0000
09A0 0000
III - 5
ROM block
DRAM block
Centronics parallel I/F connector
ASIC M65243FP
SIMM block RS-232C serial I/F connector
CPU(ENGINE)
ASIC µPD65626
ASIC M65340 FP
III - 6
1.3 Engine Controller Circuit
Scanner Unit
Transfer roller
High-Voltage
Power Supply
Assy
Developing cylinder
Toner sensor
Engine
Controller
Circuit Pick-up Solenoid
Detectors
Main Motor
Fixing Unit
Low-Voltage
Power Supply
Assy
III - 7
2. PAPER FEED DRIVE CIRCUIT
A. Connector to Main PCB
B. Pick-up Motor Drive Circuit and Connector
C. Pick-up Solenoid Drive Circuit and Connector
D. Multi Purpose Tray Pick-up Solenoid Drive Circuit and Connector
E. Sensors
E-1. Tray1 Paper Empty Sensor
E-2. Multi Purpose Tray Paper Empty Sensor
E-3. Regist Sensor
E-4. Pre-Regist Sensor
E-5. Paper Detect Sensor in Duplex Unit
F. Tray1 Paper Size Detect Switches
III - 8
P1(FEED MOTOR) F
B48K139-1 5
B MT A
P5(ENGINE) 2 B48K140-1
MT B
#1
7 1
FE-MT A SLA7027M MT C P1(SIZE)
9 6 8 SW1
FE-MT B INA OUTA 6 4
6 17 18 MT D PSIZE1
INB OUTB
FE-MT C 5 1 +24VB SW2
8 OUTAN
INAN 3
16 11 3 PSIZE2
FE-MT D OUTBN
INBN
20 2 7 +24VB +24VB SW3
+5V TDA VSSA 2
CA SOL 13 TDB VSSB 12 4 PSIZE3
19 4 + +24VB
MP SOL GNDA 0V C1 1 SW4
3 R2 15 C2 PSIZE4 ±0V
+5V 9 GNDB 100µ-35V
PF-PE RSA REFA 3 103 5
PH2 470 10 14 0V
RSB REFB +5V
±0V ±0V E-1 R8 R3
47K 47K +24VRET
14 R14
MP-PE +5V
PH5 470
±0V ±0V E-2 R10
C4 C5
C6 C3 1K
5 R1 222 222
REGIST +5V 471 471
PH1 470
A ±0V ±0V E-3
13 R13
PREREG +5V R5 R4 R7 R6 R12
PH4 470 1-1W 2.2K 2.2K 1-1W 82
±0V ±0V E-4 0V
R11
III - 9
27
2 R9
DUPE +5V
±0V
PH3 470 +24VRET +24VRET
±0V ±0V
E-5
P2(SIZE) Q1
15 4 DTC114ES
SIZE1 PSIZE1
16 3
SIZE2 PSIZE2
17 2 (* -02D) HLD
SIZE3 PSIZE3
18 1
SIZE4 PSIZE4
5
F ±0V 0V
±0V
C P3 (CA SOL) P4 (MP SOL)
Q3 1 Q2 1
R15
+24VRET 4.7K +24VRET
3. DISPLAY CIRCUIT
3.1 Outline
The control panel of this printer has four LED lamps, one LCD display, and eight switches.
The control panel is connected to the Main PCB and its functions are as follows:
(1) The LCD shows the printer status and error message in alpha-numeric characters.
(2) The LED lamps indicate the operating conditions of the printer.
(3) The printing mode and LCD brightness can be changed by switches.
LED1
LED2
LCD
SW8 SW7 SW6 SW5 SW4 SW3 SW2 SW1
LED3
LED4
SW3 (CONTINUE)
LED1 (ONLINE)
LED2 (READY)
LED4 (ALARM)
LCDE, LCDRS
SW2 (DOWN)
LED3 (DATA)
SW7 (MODE)
SW6 (FONT)
PAD4-PAD7
SW4 (SET)
SW8 (SEL)
SW1 (UP)
Main PCB
3.2 Operation
Indicators on the control panel (LED lamps and LCD) are controlled by the video controller
circuit.
All the switch signals are input to the video controller circuit.
Signals Descriptions:
LED1 - LED4 On-off control for the respective LED lamps.
Illuminating when Low and extinguished when High.
PAD4 - PAD7 LCD control signal.
LCDRS A signal to distinguish PAD4 - PAD7 into command and data.
LCDE A signal to start the operation.
SW1 - SW8 Input signals from the switches.
Going Low when each switch is pressed.
III - 10
4. LOW-VOLTAGE POWER SUPPLY ASSY
4.1 Outline
The low-voltage power supply assy consists of the low-voltage generating block (hereinafter the
DC block) and the heater drive circuit block to turn the heater on (hereinafter the AC block).
When the power switch (SW1) is turned on, AC power is supplied to the low-voltage power supply
assy.
The DC block generates +5 VDC, and +24 VDC.
When the heater is turned on, AC power is supplied to the AC block under control of the heater
on-off signal from the engine controller.
+24V output is reserved in the DC block, for the cooling fan for the low-voltage power supply
assy.
Each of the power supply circuits, +5V, and +24V, has a protection function to prevent the circuit
from accident by automatically cutting off the power supply in the case of a over-voltage or over-
current of the load.
When the cooling fan stops to rotating, an over-voltage protection or a short-circuit protection
function is activated, and all the DC power supplies are cutoff.
In this case check and clear the cause on the load after turning the power switch (SW1) off, and
then switch the power on again at least one minute after the power shut-down.
III - 11
AC IN
TH1 H1
Thermal Lamp
Fuse
Figure 3.9 Low-Voltage Power Supply PCB Block Diagram
To Heater Circuit
P1 21
P3
F101
L
Heater
1 HEAT/
Control
N
Inlet
III - 12
F102
L Noise
Power Rectfier Rectfier 4 +24V
Switch Filter
N
(SW1)
Transformer
Chopper 2 +5V
3 +5V
5 +24VRET
6 ±0V
7 ±0V
Over
Feedback Control Voltage
Detector 8 FANLOCK/
5. HIGH-VOLTAGE POWER SUPPLY ASSY
5.1 Outline
The High-Voltage Power Supply Assy supplies the high-voltage for the charging roller, the
developer cylinder and the transfer roller according to the engine CPU’s control signals.
The block diagrams are shown Fig 3.10 and 3.11.
III - 13
PRIMARY HIGH-VOLTAGE AC High-Voltage
Electrode
P1
Sin Wave Current
Generator Buffer
DBOUT
Control Unit
(Feedback Circuit)
PRIMARY HIGH-VOLTAGE DC
Pulse Current
Generator Buffer
Current
Buffer
PULSE
P4
Control Unit
/HV1AC 1 (Feedback Circuit)
DNSTY 5 (DNSTY Control Circuit)
/DBAC 3
/DBDC 4 High-Voltage
DEVELOPER BIAS AC
Electrode
P2
Pulse Current
Generator Buffer
Control Unit
(Feedback Circuit)
DEVELOPER BIAS DC
Current
PULSE
Buffer
Current
Buffer
Control Unit
(Feedback Circuit)
(DNSTY Control Circuit)
III - 14
High-Voltage
TRANSFER HIGH-VOLTAGE
Electrode
Pulse Current
P5
Generator Buffer
Current
Attenuator Buffer
Constant Current
Control Unit
(Feedback Circuit)
(ON / OFF Circuit)
P4
/HVT3 8
/HVT2 7 Constant Voltage
Control Unit
HVTFB 10
(HVT4 Control Circuit)
HVT4 9
/HVT1 6
TONER1 11
TONER2 13
Pulse Current
0V 12 Generator Buffer
24VRET 14
+5V 15
+24V 16
TONER SENSE
Toner Sense
Toner Sense Electrode
Control Unit
(Toner 1 Circuit) P3
(Toner 2 Circuit)
DBOUT
III - 15
CHAPTER IV MECHANICAL SYSTEM
Safety Precautions
To prevent the creation of secondary problems by mishandling, observe the following precau-
tions during maintenance work.
(1) Always turn off the power before replacing parts or units. When having access to the power
supply, be sure to unplug the power cord form the power outlet.
(2) Be careful not to lose screws, washers, or other parts removed for parts replacement.
(3) Be sure to apply grease to the teeth of gears.
(4) When using soldering irons and other heat-generating tools, take care not to damage the
resin parts such as wires, PCBs, and covers.
(5) Before handling the PCBs, touch a metal portion of the equipment to discharge static
electricity, or the electronic parts may be damaged due to the electricity charged in your
body.
(6) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum
foil.
(7) Be sure to reinsert self-tapping screws correctly, if removed.
(8) Unless otherwise specified, tighten screws to the torque values listed below.
• Tapping screws
S tight M3 : 7kgf • cm
B tight M3 x 6 : 5kgf • cm
M3 x 8 : 7kgf • cm
• Stepped screws
M3 : 7kgf • cm
M4 : 10kgf • cm
(9) When connecting or disconnecting cable connectors, hold the connector bodies not the
cables. If the connector has a lock, always slide the connector lock to unlock it.
(10) After repairs, check not only the repaired portion but also that the connectors and other
related portions function properly before operation checks.
Notes
• On the next page is a disassembly order flow which helps you access the object
component.
• Unless otherwise specified, the disassembled parts or components should be
reassembled in the reverse order of removal.
IV - 1
PRINNTER DISASSEMBLING PROCEDURE
EP-ED CARTRIDGE
PRINTER BODY PAPER TRAY
1
TONER CARTRIDGE LID PAPER DELIVERY HOLDER SPRING
2 13
SIDE COVER L FIXING UNIT
3 14
FONT COVER ASSY TRANSFER UNIT
4
UPPER COVER ASSY CARTRIDGE GUIDE R
5
REAR COVER ASSY GROUND LEAF SPRING
6
SIDE COVER R PANEL ARM L,R
12
PAPER FEED CHASSIS UNIT
IV - 2
PRINTER BODY
1.1 Configuration
Upper cover assy Toner cartridge lid
Control panel unit
Paper tray
Side cover L Rear cover assy
Side cover R
Font cover assy
Figure 4.1
Supporter
Figure 4.2
A
B
Hook lever
Side cover L
Figure 4.3
IV - 3
1.4 Font Cover Assy
(1) Remove the font cover assy by loosening the screw on the top and releasing the hooks
on the bottom and the side. Screw
Hook
Hook
Figure 4.4
1.5 Upper Cover Assy, Rear Cover Assy
1.5.1 Upper cover assy, rear cover assy
(1) Loosen the 4 screws on the rear (the upper 2 screws secure also the upper cover ).
A
Figure 4.5
(2) Loosen the top left screw.
(3) Remove the upper cover assy ( A ) (Refer to Figure 4.5).
(4) Remove the rear cover by pulling it rearward ( B ) (Refer to Figure 4.5).
hook
Screw
IV - 4
1.5.2 Changeover guide, jam remove cover
(1) Open the jam remove cover by hooking your finger on 2 dents ( A ).
(2) Remove the jam remove cover with its center part opened by bending the arm of the
boss both on sides ( B ) toward the front ( C ).
(3) Remove the changeover guide from the boss by bending the right hook (viewed from the
rear) of the rear cover ( D ), then remove the changeover guide ( E ).
Hole
Boss
D
Rear cover assy
E
Changeover guide
B
A
Figure 4.7
Rear
Side cover R
Hook at 4 places
Figure 4.8
IV - 5
1.7 DC Fan Motor 97-P031
(1) Remove the DC fan motor from the DC fan motor holder by loosening the two screws.
(2) Loosen the screws securing the PCB holder and remove the entire DC fan motor holder.
(3) Remove the fan harness connector from the main PCB assy.
Screw
Fan connector
Figure 4.9
1.8 Main PCB
Note: If replacing the main PCB with a new one, follow the step in the attached insertion
sheet with the new main PCB to install it.
(1) Remove the SIMM replace lid.
2 screws
DC fan motor
DC fan holder
Screws (yellow)
MIO box
Screws
Figure 4.11
IV - 6
(3) Remove the PCB holder by loosening PCB holder fixing screws, 2 centronics connector
screws and 2 RS-232C connector screws.
PCB holder
Screws
Figure 4.12
(4) Remove the switch flat cable 21P and the feed flat cable 20P.
(5) Remove the fan harness 3P, the fuser harness 4P, the SCN harness 4P, the SCN flat cable 6P,
the DC motor harness 4P, the HV harness 16P and the LV harness 8P.
DC motor harness 4P
SCN harness 4P
HV harness 16P
LV harness 8P
Fan harness 3P
Fuser harness 4P
Figure 4.13
7 screws
Figure 4.14
IV - 7
1.9 Control Panel Unit
Screws Pin
Switch flat cable 21P
Panel arm L
Main PCB
Figure 4.15
(1) Remove the left side the control panel from the arm L by loosening the screws of the panel
arm L.
(2) Remove the switch flat cable 21P from the main PCB.
(3) Remove the control panel from the right panel arm R pin by sliding the control panel to the right.
Figure 4.16
(4) Release the panel sheet 8 hooks to remove the panel sheet from the control panel.
8 Hooks
E
NU ST
NTI TE
CO
T T
SE SE
RE
ED T
FE IF
RM SH
FO
NT PY
FO CO
DE ER
E MO ED
LIN FE
ON
L O MY
SE ON
EC
N
TIO
ULA
Y EM
AD
RE
TA
PL
EX DA
DU
RM
S ALA
GE
Panel sheet
PA
PY
CO
ER
ED
FE
N
IO
AT
IENT
OR
Figure 4.17
IV - 8
1.10 Scanner Unit
(1) Unplug the LD PCB harness (scanner flat cable) connector (6P), and SCN harness connector (4P).
(2) Remove the beam from the body by loosening the screws.
(3) Remove the scanner unit from the body by loosening the screws.
Caution: Do not disassemble the scanner unit, it can be only adjusted at the factory.
Scanner unit
Screws Screws
Beam
SCN harness 4P
connector
Scanner flat cable 6P
connector
Figure 4.18
1.11 Cartridge Stopper Assy
(1) Loosen 4 screws and remove the scanner mount plate in the direction of the arrow (the ground
leaf spring is also released at the same time.)
(2) Release the hook by bending the arm of the cartridge stopper assy ( A ), slide the cartridge
stopper assy to the left ( B ) and the remove the cartridge stopper assy ( C ).
Figure 4.19
B
Scanner mount plate
C
A
Figure 4.20
IV - 9
1.12 Paper Feed Chassis Unit
(1) Pull out the unit by loosening the 8 screws (4 screws for front and 4 screws for bottom).
Paper feed chassis unit
Screws
Screws
Note: When installing the paper feed chassis unit, screw the left chassis of this paper feed chassis unit,
set the paper tray, displace the right chassis of this unit up to the paper tray and screw them.
(2) Remove the paper hold front and paper hold rear by pinching the pawl of the paper hold front
with pliers.
Screws Screws
Paper hold rear
Figure 4.21
(3) Release the left cartridge hold roller and remove the cartridge guide L (by loosening the screw
and releasing the hook) then pull out feed flat cable 20P.
Figure 4.22
IV - 10
(4) Remove the paper feed chassis unit.
Figure 4.23
Figure 4.24
Figure 4.25
IV - 11
1.14 MP PE Sub Actuator
(1) Pull out the actuator upward from the MP tray assy (pay attention to the hook because it is fragile).
MP PE sub actuator
Figure 4.26
1.15 P Feed /Size-SW PCB Assy
(1) Put the 3 chassis L tabs to their original position.
Tabs
2 solenoid harness
connector
(2) Unplug the 2 solenoid connector and the paper feed motor harness connector.
(3) Loosen the 2 screws of the size-sw PCB.
Size-switch spring
Size-SW PCB
Figure 4.28
IV - 12
1.17 Regist sensor actuator
(1) Remove the actuator by shifting it to the left from the chassis hole.
Figure 4.29
Roller holder
Figure 4.30
PE sensor actuator MP
PE sensor actuator MP
Figure 4.31
IV - 13
1.20 Tray Sensor Holder
(1) Disengage the DU (Duplex) detection actuator from the hook and slide it to the outside.
(2) Loosen the screw and remove the holder by lifting it from the chassis.
DU detection actuator
Screw
Hook
Tray sensor holder
Figure 4.32
Screws
Gear 28
Figure 4.33
IV - 14
1.22 Paper Pick-up Roller Assy, Bearing
(1) Pull out the MP paper pick-up gear 35 and the tray paper pick-up gear 35, from the paper pick-
up roller shafts.
Bearings
Figure 4.34
(2) Loosen the bearing screws and pull out the paper pick-up rollers.
*When only the paper feed rollers are to be replaced, they can be replaced without removing
the paper feed unit (with the body assembled).
Paper pick-up roller assy
Bearing
Bearing
Figure 4.35
Figure 4.36
IV - 15
1.23 Paper Pick-up Solenoid
(1) Remove each solenoid by loosening their screw.
Screw
Screw
Figure 4.37
Screw
Figure 4.38
(2) For each assy, loosen a screw and pull out the bearing and the 6 washers.
See the picture below.
Paper feed roller assy 70s
Washer
Washer
Washer
Washer
Screws
Bearing
Screw Bearings
Washer
Figure 4.39
IV - 16
1.25 MP Tray Cover
(1) Remove the MP tray cover from the paper feed chassis unit by bending its hook on both sides.
Hook
MP tray cover
Hook
MP extension tray
Figure 4.40
(2) Remove the MP extension tray from the MP tray cover by bending the former.
MP extension tray
MP tray cover
Figure 4.41
MP tray assy
Boss
Figure 4.42
IV - 17
(2) Remove the 2 fixing bushes.
(3) Remove the MP tray assy.
MP tray assy
Fixing bushes
Figure 4.43
(4) Remove the MP tray assy from the MP release plate bending its bosses.
The MP tray can be easily removed if it is slanted.
Boss
MP release plate
MP tray assy
Boss
Figure 4.44
Figure 4.45
IV - 18
1.28 Latch
(1) Remove the latch from the paper feed guide upper by releasing the 2 hooks.
Latch
Hook
Hook
Figure 4.46
1.29 Fixing unit (for both 120V and 230V, the only difference is the halogen heater)
(The fixing unit can be disassembled even after removing the rear cover in section 1.6).
(1) Release the hook of the heater lead wire connector (2P) by pinching the connector and pull it
out upward (to remove it from the low-voltage power supply assy).
(2) Pull out the fixing PCB connector (4P) to the rear ( A ).
(3) Loosen the 2 screws which are securing from the rear, and remove the fixing unit by pulling it
to the rear.
Connector (2P)
Connector (4P)
Screw Screw
Fixing unit
Figure 4.47
IV - 19
(4) Take off the halogen heater from the heater support spring, remove the halogen heater by
pushing it and pulling the heater support spring at the same time ( A ).
Fixing unit
,, ,, ,
,,,, ,
,, ,,,
,,,, ,
,,,,,
,,,,,
,,
A
,
A Support spring Pull
A A
,
Heater Push
C
Halogen heater B
Halogen heater
(5) Loosen 4 screws and remove the thermistor lead wire connector (2P) of the fixing PCB (see
Figure 4.51), and remove the fixing unit cover by detaching the wire from the hooks of the fixing
unit chassis.
Screws
Screws
Hooks
Figure 4.50
Connector
Screw
Figure 4.51
IV - 20
(7) Release the left hook and take off the paper delivery actuator.
Figure 4.52
(8)
1) Remove the fixing heat insulation cover ( by loosening the 2 screws), the pressure roller
spring and pressure roller bearing on both sides, and the pressure roller.
Screws
Pressure roller bearing
HR bearing
HR gear
Retaining ring
HR bearing
Figure 4.55
IV - 21
1.30 Transfer Unit
(1) Loosen a screw.
(2) Release the 3 right hooks, (see Figure 4.57) lift the right part of the unit ( A ) and slide it to
the right ( B ) to take off the left part from the main chassis L. Remove the transfer unit from
the body by lifting the former.
Screw
Transfer unit
Main chassis L
Right
Figure 4.56
(3) Open the transfer base hook and take off the left bearing (white) from the hook ( A ). Lift the
left side ( B ), slide it to the left ( C ) and take off the roller shaft from the right bearing (black) ( D ).
(4) Remove the transfer roller assy.
Caution : Do not touch the sponge rubber roller when replacing the transfer roller (the roller with
hand grease or clasped too strongly may result in poor printing quality).
3 Hooks
Figure 4.57
IV - 22
1.31 DC Gear Holder Assy
(1) Remove the DC motor connector, then remove the paper delivery holder spring.
(2) Loosen the 4 screws and remove the DC gear unit from the body.
(3) Remove the paper delivery gear assy, the gears, the gear 48 spring, and the washer.
(4) Loosen the 3 screws and remove the DC motor assy from the gear holder.
Paper delivery
DC gear unit holder spring Paper delivery gear assy
Gear 48
Gear 48 spring
Gear 21
Gear 28 Washer
4 screws
Gear 20/50
Gear 22/55
Gear 24/72
Gear 39
PS switch wire
3 screws
Remote switch DC motor assy
DC gear holder assy
Connector
Figure 4.58 Figure 4.59
Switch attachment
Remote switch
Remote switch
Chassis
PS switch wire
IV - 23
1.33 High-Voltage Power Supply PCB
(1) Loosen the 2 screws.
(2) Hold the head of 4 resin spacers and lift this side of PCB ( A ).
(3) Slide the PCB to the opposite side ( B ).
Resin spacers
Screws
B
C
A
Hook
Screw
PS switch wire
Screw
Screw
Figure 4.64
IV - 24
1.35 Toner Cartridge (EP-ED Cartridge)
(1) Remove the toner cartridge from the body.
EP-ED Cartridge
Figure 4.65
Paper tray
Roller
Roller holder
Figure 4.66
IV - 25
(4) Remove the tray gear holder from the other side by loosening the 3 screws and remove the gear
56T link.
Screws
Tray gear holder
Figure 4.67
IV - 26
CHAPTER V MAINTENANCE AND SERVICING
1. PERIODICAL REPLACEMENT PARTS
Periodical replacement parts are the parts to be replaced periodically to maintain product
quality at same level (in other words the parts which would affect the product greatly if they lost
their function even if they are not damaged or there is no change in their appearance.)
It is recommended to replace such parts on the occasion of a periodical service which is
carried out before or after the specified number of sheets are used, whichever more
immediate to that time.
This machine contains no periodical replacement parts.
Table 5.1
Note: The above table shows only estimated value, so these value are subject to change
without prior notice.
V-1
3. LIST OF STANDARD TOOLS
The standard tool set required for servicing the printer is as listed below. These tools are
commercially available on the market.
Table 5.2
1 Tool box
2 Lead cable
3 Feeler gauge
4 Compression spring scale (0 1kg) For checking cassette spring strength
5 Phillips screwdriver M4, M5
16 Pliers
17 Snap-ring pliers, ext. 19 30 mm
18 Crimper
19 Tweezers
20 Ruler
26 Desoldering wick
27 Oiler
28 Jar, plastic
29 Digital logic tester
30 Digital multimeter
31 Soldering iron
32 Digital memory scope or syncroscope
(100 MHz or over)
33 ROM remover
V-2
4. LIST OF LUBRICANTS AND CLEANERS
Table 5.3
2 MEK (methyl ethyl CH3CO-C2H5 Cleaning for oil and • Purchase locally
ketone) toner stains • Highly flammable; keep
away from flame
V-3
CHAPTER VI TROUBLESHOOTING
1. INTRODUCTION
1.1 Initial Check
(1) Operating environment
Check if:
1) The source voltage stays within ±10% from the rating voltage shown on the rating
label.
2) The printer is installed on a solid, level surface.
3) The room temperature is maintained between 10°C and 32.5°C. The relative humidity
is maintained between 20% and 80%.
4) The printer is not exposed to ammonia fumes or other harmful gases.
5) The printer is not located in a hot or humid area (such as near water or a humidifier), in
a cold place (such as outlet of an air conditioner), near open flames or in a dusty place.
6) The printer is not exposed to direct sunlight.
7) The room is well-ventilated.
(2) Printer paper
Check if:
1) A recommended type of print paper is being used (if the paper is too thick or too thin,
or tends to curl, paper jams or paper feed problems may occur, or prints may be
blurred).
2) The print paper is damped. [If so, use fresh paper, and check whether the print quality
improve or not.]
(3) Consumables
Check if:
1) The message "16 TONER EMPTY" is not shown on the status display when a
cartridge is installed in the printer . [If the message is displayed, replace the cartridge
with a new one. If blank spots occur on prints, take out the EP-ED cartridge and slowly
rock it to distribute the toner evenly.]
(4) Others
Check if:
The transfer guide and feed guide are clean. [If not, clean them with a damp cloth.]
Condensation:
When the printer is moved from a cold room into a warm room in cold weather,
condensation may occur inside the printer, causing various problems as below:
1) Condensation on the optical surfaces such as the scanning mirror, lenses, the reflection
mirror and the protection glass may cause the print image to be light.
2) If the photosensitive drum is cold, the electrical resistance of the photosensitive layer
gets high, making it impossible to obtain a correct contrast in printing.
3) Condensation on the pick-up guide and feed guide plates may cause paper feed
troubles.
If condensation has occurred, wipe the effected units or parts with a dry cloth.
If an EP-ED cartridge is unsealed soon after moved from a cold room to a warm room,
condensation may occur inside the cartridge, which may cause incorrect image. Instruct the user
to allow the cartridge to come to room temperature before unsealing it. This will take one to
two hours.
VI - 1
1.2 Basic Procedure
If a malfunction or incorrect print is appeared, make an initial check, then follow the basic
procedure below:
(1) Check the status display. If any message is shown, see Section 4 for troubleshooting.
(2) If an incorrect image is found, see Section 3.1 to determine the defect type and Section
3.2 for image troubleshooting.
TEST PRINT
Figure 6.1
VI - 2
3. IMAGE DEFECTS
3.1 Image Defect Examples
I-1 Light I-2 Dark I-3 Completely blank I-4 All black
I-5 Polka dots I-6 Dirt on back of paper I-7 Black vertical streaks I-8 Black and blurred
vertical stripes
I-9 Black and thin I-10 Black and blurred I-11 Dropout I-12 White vertical
horizontal streaks horizontal stripes streaks
Figure 6.2
VI - 3
3.2 Troubleshooting Image Defects
I-1 Light
Toner shortage 1 Does printed image improve when the EP-ED Yes Replace EP-ED cartridge.
cartridge is replaced?
Printing 3 Does printed image improve when printed Yes Adjust the proper setting
density setting density setting is changed on the control on the control panel.
panel ?
4 During a printing, open the toner cartridge lid Yes Go to the Step 9.
in the printer and pull out the EP-ED cartridge.
- Open the drum shutter of the EP-ED cartridge
and check the toner image on the drum.
Is the toner image before transfer is light?
Paper failure 5 Does the print quality improve when fresh Yes Use recommended paper.
paper is used?
Transfer roller 6 Does the print quality improve when print is Yes Clean the transfer roller [Use
failure made with transfer roller changed? dry lint-free paper (producing
little paper dust) to clean the
transfer roller. Never use
solvents] and, if dirts subsist,
replace the transfer roller assy.
Transfer input 7 Do the pins 7 and 8 of the connector P6 No Replace the main PCB assy
signal error on the main PCB have the following value or the harness.
respectively when a sheet of paper is fed from
the MP tray?
P6-7 pin (HVT2) --- Change in voltage from
15V approx. to 0V about 1 second after paper
feeding.
P6-8 pin (HVT3) --- Change in voltage from
9V approx. to 0V just when the voltage at the
7 pin changes from 0V to 15V.
Dirt on power 8 Clean the transfer roller right end bearing, the No Clean the contact to assure
supply terminal check continuity between the transfer roller the continuity.
power supply spring and the terminal of the
Failure in the high-voltage transfer unit. Is there continuity? Yes Replace the high-voltage
transfer high- power supply assy.
voltage circuit
Insufficient LD 9 Does print quality improve when the scanner Yes Replace the scanner unit or
light unit is improved? the harness.
VI - 4
Possible cause Step Check Result Remedy
Development 10 Do the pins 3, 4 and 5 of the connector No Replace the scanner unit or
input signal error P6 on the main PCB have the following value the harness.
respectively when a sheet of paper is fed from
the MP tray?
P6-3 pin (DBAC) --- Change in voltage from
6V approx. to 0V just when a sheet of paper is
fed from the registration unit.
P6-4 pin (DBDC) --- Change in voltage from
9V approx. to 0V just when a sheet of paper is
fed from the registration unit.
P6-5 pin (DNSTY) --- Change in voltage to
2.5V just when a sheet of paper is fed.
Dirt on power 11 Is there any dirt on the cartridge side No Clean the contacts to assure
supply terminal development terminal of the transfer unit and the continuity.
on the terminal of the high-voltage power
Failure in the supply development unit? (is there continuity
development between them?) Yes Replace the high-voltage
high-voltage power supply PCB assy.
circuit
I-2 Dark
Density setting 1 Does printed image improve when density Yes Adjust the proper setting on
setting is changed on the control panel? the control panel.
EP-ED cartridge 2 Does printed image improve when the EP-ED Yes Replace the EP-ED cartridge.
cartridge is replaced?
Dirt on the 3 Does printed image improve when continuity Yes Clean the contacts to assure
grounding is improved by cleaning the EP-ED cartridge the continuity.
terminal grounding terminal and the printer unit
grounding terminal?
Charging input 4 Do the pins 1, 2 and 5 of the connector P6 No Replace the main PCB assy
signal error on the main PCB have the following value or the harness.
respectively when a sheet of paper is fed from
the MP tray?
P6-1 pin (HV1AC) --- Change in voltage from
6V approx. to 0V just when a sheet of paper is fed.
P6-2 pin (HV1DC) --- Change in voltage from
9V approx. to 0V just when a sheet of paper is fed.
P6-5 pin (DNSTY) --- Change in voltage to
2.5V just when a sheet of paper is fed.
Dirt on power 5 Is there any dirt on the cartridge side charging No Clean the terminal to assure
supply terminal terminal of the transfer unit and on the terminal the continuity.
of the high-voltage power supply charging unit?
Failure in the (is there continuity between them?) Yes Replace the high-voltage
charging high- power supply PCB assy.
voltage circuit
VI - 5
I-3 Completely blank
EP-ED cartridge 1 Does printed image improve when the EP-ED Yes Replace the EP-ED cartridge.
cartridge is replaced?
Development 2 Do the pins 3, 4 and 5 of the connector? No Replace the main PCB assy
input signal P6 on the main PCB have the following value or the harness.
error respectively when a sheet of paper is fed from
the MP tray?
P6-3 pin (DBAC) --- Change in voltage from
6V approx. to 0V just when a sheet of paper is
fed from the registration unit.
P6-4 pin (DBDC) --- Change in voltage from
9V approx. to 0V just when a sheet of paper is
fed from the registration unit.
P6-5 pin (DNSTY) --- Change in voltage to
2.5V just when a sheet of paper is fed.
Failure in power 3 Is there any dirt on the cartridge side No Clean the terminal to assure
supply terminal development terminal of the transfer unit and the continuity.
on the terminal of the high-voltage power
supply development unit? (is there continuity
between them?)
LD failure 4 Does print quality improve when the scanner Yes Replace the scanner unit or
unit is improved? the harness.
Failure in
development
No Replace the high-voltage
high-voltage circuit
power supply PCB assy.
Beam detection 1 Is the printer hung up with the PRINT message Yes Replace the scanner unit or
error remaining on the display even after a printing the harness.
when only a copy is printed?
EP-ED cartridge 2 Does printed image improve when the EP-ED Yes Replace the EP-ED cartridge.
cartridge is replaced?
Charging input 3 Do the pins 1 and 2 of the connector P6 on the No Replace the main PCB assy
signal error main PCB have the following value respectively or the harness.
when a sheet of paper is fed from the MP tray?
P6-1 pin (HV1AC) --- Change in voltage from 6V
approx. to 0V just when a sheet of paper is fed.
P6-2 pin (HV1DC) --- Change in voltage from 9V
approx. to 0V just when a sheet of paper is fed.
Dirt on power 4 Is there any dirt on the cartridge side charging No Clean the contact to assure
supply terminal terminal of the transfer unit and on the terminal of the continuity
the high-voltage power supply charging unit?
Failure in the
(is there continuity between them?) Yes Replace the high-voltage
charging high-
voltage circuit power supply PCB assy and,
if the problem is not resolved,
replace the scanner unit or
LD failure the harness.
VI - 6
I-5 Polka dots
Failure in static- 1 Is there any dirt on the static-charge eliminator? Yes Clean the static-charge
charge eliminator eliminator.
Static-charge 2 Is there continuity between the static-charge Yes Ensure the grounding of the
eliminator eliminator and the chassis? static-charge eliminator.
grounding failure
Dirt on the 3 Does print quality improve when the transfer Yes Clean the transfer roller [Use dry
transfer roller roller is replaced? lint-free paper (producing little
paper dust) to clean the transfer
roller. Never use solvents] and,
if the dirt remains, replace the
transfer roller assy.
Dirt on the 1 Is there any dirt on the back of the paper feed Yes Clean the PF guide or the
PF guide guide and the jam remove cover near the static- jam remove cover.
charge eliminator?
Dirt on the 3 Is there any dirt on the transfer roller? Yes Clean the transfer roller and,
transfer roller if the dirt remains, replace
the transfer roller assy.
Transfer input 4 Does the voltage at the 6 pin (HVT1) of the No Replace the main PCB assy
signal error connector P6 on the main PCB change from or the harness.
9V to 0V for about 0.8 seconds?
Dirt on power 5 Clean the transfer roller right end bearing, the No Clean the contact to assure
supply terminal check continuity between the transfer roller the continuity.
Failure in the power supply spring and the terminal of the
high-voltage transfer unit. Is there continuity? Yes Replace the high-voltage
transfer high-
power supply PCB assy.
voltage circuit
Dirt the fixing 6 Is there any dirt on the fixing unit inlet guide? Yes Clean the fixing unit inlet
guide guide.
Fixing roller 7 Are the upper and lower rollers of the fixing No Ensure the grounding.
grounding failure unit securely connected to the chassis via the
Fixing unit failure diode? Yes Replace the fixing unit.
VI - 7
I-7
Black vertical streaks or Blurred vertical line
I-8
Fixing unit 2 Do stripes appears at 80 mm interval? Yes Replace the fixing unit.
failure
VI - 8
I-11 Dropout
EP-ED cartridge 3 Does printed image improve when the EP-ED Yes Replace the EP-ED cartridge.
cartridge is replaced?
Transfer roller 4 Is there any dirt on the transfer roller or is it Yes Clean or replace the transfer
failure deformed? roller assy.
Transfer input 5 Do the pins 7 and 8 of the connector No Replace the main PCB assy
signal error P6 on the main PCB have the following value or the harness.
respectively when a sheet of paper is fed from
the MP tray?
P6-7 pin (HVT2) --- Change in voltage from
15V approx. to 0V about 1 second after a
sheet of paper is fed.
P6-8 pin (HVT3) --- Change in voltage from
9V approx. to 0V when the voltage at the
pin 7 changes from 0V to 15V.
Dirt on power 6 Clean the transfer roller right end bearing, the No Clean the contact to assure
supply terminal check continuity between the transfer roller the continuity.
power supply spring and the terminal of the
high-voltage transfer unit. Is there continuity?
Failure in the Yes Replace the high-voltage
transfer high- power supply PCB assy.
voltage circuit
Toner bias 1 Do white vertical stripes appear like a band? Yes Rock the cartridge, set it
again in the printer and
check again the print quality.
Drum damage 2 Does print quality improve when the EP-ED Yes Replace the EP-ED cartridge.
cartridge is replaced?
Transfer roller 3 Is the transfer roller damaged or deformed? Yes Replace the transfer roller
failure assy.
Dirt on the 4 Is the problem solved when the scanner unit Yes Clean the reflecting mirror
reflecting is replaced? with a cleaning tip or replace
mirror the scanner unit.
VI - 9
I-13 Faulty registration
Top margin 1 Does self test printing have no problem? Yes Check again the top margin
setting error setting in the printing data.
Paper load in 2 Is over-amount of paper than specified load Yes Reduce the paper load below
the cassette on the cassette? the specified limit.
Paper failure 3 Does print quality improve when Yes Use recommended paper.
recommended paper is used?
Improper Y 5 Does print quality improve when Y offset Yes Ajust Y offset setting to an
offset setting setting is changed? appropriate value.
Jam remove 6 Is the jam remove cover deformed? Yes Replace the jam remove
cover failure cover.
Failure in 7 Does the regist sensor actuator operate No Reassemble the actuator
regist sensor smoothly? and, if the problem is not
actuator motion resolved, replace the actuator.
Regist sensor 8 Is the voltage at the pin 5 of the connector P3 No Replace the paper feed/size-
failure of the main PCB 5V when no paper passes sw PCB assy or the harness
and 0V when paper passes? and, if the problem remains,
replace the main PCB assy.
Fixing unit release 1 Is the fixing unit release spacer removed? No Remove the fixing unit
spacer not release spacer.
removed
MEDIA TYPE 2 Is the MEDIA TYPE set to TRANSPARENCY? Yes Set the MEDIA TYPE to
setting REGULAR or THICK PAPER.
Paper failure 3 Is thick paper over than 36lb (135g/m2) used? Yes Instruct the user to use the
paper whose thickness is
less than the recommended
value.
Thermistor 4 Is the voltage at the pin 3 of the connector No Replace the fixing unit.
failure P11 of the main PCB is controlled within
1.80±0.10V during continuous printing?
Fixing unit Yes Replace the fixing unit.
failure
VI - 10
4. TROUBLESHOOTING OF MALFUNCTIONS
PCBs 1 Does any PCB have the short circuit between Yes Replace the PCB having the
+24V and 0V,+5V and 0V or +24V and +5V? short circuit.
Low-voltage 2 Is the voltage of P4-8 in the low-voltage power Yes Replace the low-voltage power
power supply supply PCB connector 0V? supply PCB assy.
PCB
Main PCB No Replace the main PCB assy,
LV harness the LV harness or the DC fan
DC fan motor motor.
LCD module 1 Dose the voltage of the following signals Yes Replace the control panel
vary to 5V or 0V when the LCD displays are unit.
Control panel changed through switch operations?
PCB (Check following signals using the digital No Replace the main PCB assy,
memory scope with the trigger function for the switch flat cable or the
Switch flat cable this check) control panel unit.
LED lamps 1 Dose the voltage of the following signals stay Yes Replace the control panel
0V while the "04 SELF TEST " is displayed unit.
Control panel after switching the power on and stay 5V for
PCB about 0.5 seconds after the message goes off? No Replace the main PCB assy
(Do the LED lamps turn on and off in response or the switch flat cable.
Switch flat cable to the signal levels of 0V and 5V?)
VI - 11
M-4 Malfunction of control panel switches.
Mis-operation 1 Are the switchs operated according to the No Operate the switches
operation manual? correctly following the
operation manual.
Switch 2 When a switch is pressed,does the voltage of Yes Replace the Main PCB assy.
the following signals change from 5V to 0V?
Control panel
PCB No Replace the control panel
Signal Main PCB Panel PCB unit or the switch flat cable.
SW8(SEL) P1-8 --- P1-14
SW7(MODE/EMULATION) P1-10 --- P1-12
Switch flat cable SW6(FONT/ECONOMY) P1-12 --- P1-10
SW5(FORM FEED/FEEDER) P1-14 --- P1-8
Main PCB SW4(SET/COPY) P1-16 --- P1-6
SW3(CONTINUE/SHIFT) P1-18 --- P1-4
SW2(DOWN/RESET) P1-20 --- P1-2
SW1(UP/TEST) P1-21 --- P1-1
Operational 1 Is the "Buzzer on mode "selected according No Set the buzzer on mode.
error to the operation manual?
(To alternate the buzzer on/off mode selection,
press the MODE switch and select the
"Advanced mode ".)
Main PCB 2 Check the buzzer signal with a oscilloscope. Yes Replace the main PCB assy.
Is the pulse of 4KHz output?
Buzzer No Replace the main PCB assy.
M-6 "12 COVER OPEN" is displayed even if the upper cover is closed
Upper cover 1 Does the upper cover hook press the actuator No Replace the upper cover assy.
of the interlock switch on the main PCB
Main PCB correctly when upper cover is closed? Yes Replace the main PCB assy.
VI - 12
M-7 " CHECK XX TRAY " is displayed even if a paper-loaded cassette is mounted
(or even if a paper is set on MP tray) XX is MP/T1/T2
Mis-operation 1 Is the paper feed mode set correctly? No Set paper feed mode
correctly.
Actuator 2 Does the actuator for the paper empty sensor No Reassemble or replace the
operate smoothly? actuator.
Paper empty 3 Does the voltage of P5-3 (or P5-14) in the No Replace the paper feed/size-
sensor Paper feeder PCB connector rise from 0V to sw PCB assy or feed flat
Feed flat cable 5V when the paper empty sensor is covered? cable .
Paper feed flat 4 Does the voltage of P3-3 (or P3-14) in the main No Replace the feed flat cable.
cable PCB connector rise from 0V to 5V when the
Main PCB paper empty sensor is covered? Yes Replace the main PCB assy.
EP-ED cartridge 1 Is an EP-ED cartridge installed correctly? No Install the EP-ED cartridge
correctly.
Transfer unit 2 Is the electrode of the transfer unit dirty? Yes Clean the electrode of the
electrode transfer unit.
High-voltage 3 Is the voltage of P4-13 in the high-voltage Yes Replace the high-voltage
power supply power supply PCB connector higher than that power supply PCB assy.
PCB of P4-11 over 2.5V?
HV harness 4 Is the voltage of P6-13 in the main PCB Yes Replace the HV harness.
connector higher than that of P6-11 over 2.5V?
Main PCB No Replace the main PCB assy.
VI - 13
M-9 "16 TONER EMPTY " is displayed
EP-ED cartridge 1 Take the EP-ED cartridge out of the printer Yes The problem was caused by
and rock it to distribute the toner evenly. toner onesided due to too
When the cartridge is returned to the printer, little toner remaining.
does the LCD show "00 READY"? Prepare to replace the new
cartridge.
High-voltage 2 Are the developing bias or the toner sensor Yes Clean the electrode.
electrode electrode of the high-voltage power supply PCB
assy dirty?
High-voltage 3 Is the voltage of P4-13 in high-voltage power Yes Replace the high-voltage
power supply supply PCB connector higher than that of P4-11, power supply PCB assy.
PCB when the EP-ED cartridge which is full with toner
is installed?
HV harness 4 Is the voltage of P6-13 in the main PCB Yes Replace the HV harness.
connector higher than that of P6-11?
Main PCB
No Replace the main PCB assy.
M-10 "13 JAM XXXXXX" is not displayed even if a paper jam has occured
(or is displayed even if a paper jam has not occurred) XXXXXX is TRAYS/INSIDE/REAR/DUPLEX.
Actuator 1 Does the actuator of the paper delivery sensor No Reassemble or replace the
or the registration sensor operate smoothly? paper delivery actuator and
regist sensor actuator.
Paper delivery 2 Does the voltage of P2-1 in the fixing PCB No Replace the fixing PCB assy
sensor connector rise from 0V to 5V when the eject or the paper feed/size-sw PCB
Regist sensor sensor is covered, or the voltage of P5-5 in assy.
the paper feeder PCB connector rise from
0V to 5V when the registration sensor is
covered?
Fuser harness 3 Does the voltage of P11-1 in the main PCB No Replace the fuser harness
Feed flat cable connector rise from 0V to 5V when the eject or the feed flat cable.
sensor is covered, or the voltage of P3-5 in
the main PCB connector rise from 0V to 5V? Yes Replace the main PCB assy.
VI - 14
M-11 "54 MOTOR MALF" is displayed (The main motor rotation disabled)
Low-voltage power 1 Is the voltage of P7-1 in the main PCB No Replace the main PCB assy
supply PCB connector +24V? low-voltage power supply PCB
LV harness assy, or the LV harness.
Main PCB
DC motor harness 2 Does the voltage of P7-4 in the main PCB No Replace the main PCB assy.
DC motor assy. connector drop from 5V to 0V after dropping
the voltage of P7-3 from 5V to 0V? Yes Replace the DC motor harness
or the DC motor assy.
Mis-operation 1 Is the paper feed mode set correctly? No Set paper feed mode
correctly.
Main PCB 2 Does the voltage of P3-20 (or 19) in the main No Replace the main PCB assy.
PCB connector rise from 0V to 5V and is a
pulses having about 11ms period generated
at P3-6, 7, 8 ,9 pin?
Feed flat cable 3 Does the voltage of P5-20 (or 19) in the paper No Replace the feed flat cable.
feeder PCB. Connector rise from 0V to 5V
and is the pulses having about 11ms period
generated at P3-6, 7, 8 ,9 pin?
Paper feeder 4 Does the voltage of P3-1 (or P4-1) in the No Replace the Paper feed/size-
PCB paper feeder PCB connector drop from SW PCB assy.
24V to 0V and is the chopping pulses
generated at P1-1, 2, 5 ,6 pin?
Pick-up(or MP 5 Does the pick-up (or MP Pick) solenoid No Replace the pick-up (or MP
Pick) solenoid operate? Pick) solenoid.
Paper feed motor 6 Does the pick-up motor rotate? No Replace the paper feed motor assy.
VI - 15
M-13 "55 HIGH VOL MALF" is displayed (Faulty output from the H.V.P.S. ASSY)
Main PCB 1 When a test print is carried out, is the voltage No Replace the main PCB assy.
of the each pin in the main PCB connector
P6 turned on and off as the below list?
1 /HV1AC 0V
5.8V
2 /HV1DC 0V
8.6V
3 /DBAC 0V
6.3V
4 /DBDC 0V
8.6V
8.7V
7 /HVT2 0V
15.1V
8 /HVT3 0V
9.0V
12 0V 0V
14 24VRET 0V
15 5V 5V
16 24V 24V
HV harness 2 Is the voltage of the each pin of the high-voltage No Replace the HV harness.
power supply PCB connector P4 turned on and
High-voltage off? Yes Replace the high-voltage
power supply PCB power supply PCB assy.
VI - 16
M-14 "50 FUSER MALF" is displayed
Thermal fuse 1 Is the thermal fuse located in the fixing unit No Replace the fixing unit.
conductive?
Thermistor 2 Remove the fixing unit from the printer and No Replace the fixing unit.
measure the resistance between two pins of
the 2 pin connector on the fixing PCB. Is the
measured resistance within the range of
1.0 M 1.6M (normal temperature)?
Fixing heat 3 Is the fixing heat roller located in the fixing unit No Replace the fixing heat roller.
roller conductive?
Low-voltage 4 When the power is switched on, does the Yes Replace the low-voltage
power supply voltage at connector pin P4-1 on the main power supply PCB assy.
PCB PCB go from 5V to 0V?
Main PCB 5 Make sure if: No Replace the main PCB assy.
The EP-ED cartridge is installed in the printer
correctly.
The upper cover of the printer is closed.
A paper-loaded cassette is mounted.
Note: When the printer has detected a fixing unit malfunction, do not power on for about 15
minutes.
Even if the power is on, the printer will shut off the power supply to the fixing heat roller
to prevent the fixing the unit from overheating.
Main PCB 1 Is the problem remedied when the power off No Replace the main PCB assy ,
Scanner harness and on again? the SCN harness 4P,SCN flat
cable 6P or the scanner unit.
Main PCB 1 Is the problem remedied when the power off No Replace the main PCB assy,
Scanner harness and on again? the SCN harness 4P, SCN flat
Scanner unit cable 6P or the scanner unit.
VI - 17
M-17 "41 PRINT CHECK" is displayed
Main PCB 1 Does this problem frequently occur? No Since this is a temporary
problem, remove the paper
used when the error
occurred and continue to
print.
VI - 18
5. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS
5.1 Paper Jams
The paper path is divided into following three blocks:
1) The paper pick-up block, (The LCD display "JAM TRAYS")
2) The separation and feed block, (The LCD display "JAM INSIDE")
3) The fixing and paper delivery block, (The LCD display "JAM REAR")
Therefore, remedies for paper jam problems are described.
Respectively for these three blocks.
3
2
Figure 6.3
VI - 19
J-1a Paper pick-up block (Pick miss)
Adjustment 1 Is the position of the adjustment lever of the No Instruct the user to follow the
lever cassette corresponding to the paper sheet size? correct method.
(spring pressure
switching lever)
Print paper 2 Is a recommended type of paper being used ? No Instruct the user to use
recommended type of paper.
3 Is the print paper deformed, curled or wavy ? Yes Replace the print paper.
Instruct the user how to
storage.
Maximum 4 Does the amount of paper loaded on the Yes Instruct the user not to load
paper load on cassette exceed the specified maximum paper more than the maximum
the cassette load? amount of paper.
Pick-up rollers 5 Are the pick-up rollers defomed or worn? Yes Replace the pick-up rollers.
Separation pad 6 Is the separation pad deformed or worn, or Yes Replace the pad assy.
is it detached?
For solenoid activation, no feeder motor operation and no regist sensor activation, refer to the
item NO PAPER PICK-UP FROM THE CASSETTE in the column MALFUNCTIONS.
Adjustment lever 1 Is the position of the adjustment lever of the No Instruct the user to follow the
(spring pressure cassette corresponding to the paper sheet size? correct method.
switching lever)
Paper front guide 2 Is the paper front guide set in the correct No Set the paper front guide.
position?
MP-feeding 3 Are paper sheets set along the left wall? No Instruct the user to set paper
paper sheet sheets correctly?
Cassette-feeding 4 Is the cassette rear side guide set correctly? No Instruct the user to set it
sheet guide. correctly?
Cassette rear,
side guide
MP-feeding Is the MP sheet guide set correctly? No Instruct the user to set it
paper sheet MP correctly?
sheet guide
VI - 20
J-2 Separation and feed block (Paper jam)
Print Paper 1 Is a recommended type of paper being used? No Instruct the user to use
recommended type of paper.
Fixing unit 1 Is the entrance guide dirty? Yes Clean the entrance guide.
entrance guide
Fixing unit 2 Is the separation guide worn or deformed? Yes Replace the fixing unit.
Separation
guide
Paper delivery 3 Is the paper sensor arm movement smooth? Yes Replace the fixing unit.
actuator
Delivery rollers Is the delivery roller movement smooth? No Replace the rear cover assy.
Paper jam 5 Are there dirts or flaws on the ribs of the jam No Replace the jam remove cover
remove cover remove cover and rear cover? and the rear cover assy.
Rear cover
VI - 21
5.2 Incomplete Paper Feed
F -1 Double feeding
Print paper 1 Is a recommended type of paper being used? No Instruct the user to use
recommended type of paper.
Adjustment lever 2 Is the position of the adjustment lever of the No Instruct the user to switch
(spring pressure cassette corresponding to the paper sheet size? adjustment lever position.
switching lever)
Paper front guide 3 Is the paper front guide broken? Yes Replace the paper front guide.
F-2 Wrinkles
Print paper 1 Is a recommended type of paper being used? No Instruct the user to use
recommended type of paper.
2 Is the wrinkle problem solved if fresh paper is Yes Instruct the user in correct
used? print paper storage procedure
to be free from moisture.
Paper pick-up 3 Is the paper already wrinkled or being Yes Check the motion of the
block fed askew? paper-pick up block.
Fixing unit 4 Is the entrance guide dirty? Yes Clean the entrance guide.
entrance guide
Fixing unit No Replace the fixing unit.
VI - 22
6. OPERATION
6.1 Line Inspection Mode Procedure
(1) Mount the font cartridge, the flush memory card and the optional MIO board.
Note: Use a Hewlett Packard Company C2053A#C01 Word Perfect as font cartridge.
(3) Press the SET switch to check if the LCD comes on.
All the LCD elements will come on
simultaneously.
(4) Press the CONTINUE switch to check the pushbutton switch.
All the LEDs will go out and the LCD will display the characters shown below:
Press all the switches by turns.
XXXXXXXX Switch key numbers
1 2 3 4 5 6 7 8
12 34 56 7 8
FAN HIGH SPEED Make sure that the fan rotates at the high speed.
FAN LOW SPEED Make sure that the fan rotates at the low speed.
(7) Press the CONTINUE switch to check the 1st stage cassette.
(8) Press the CONTINUE switch to check the 2nd stage cassette.
MP TRAY OK!!
VI - 23
(10) Press the CONTINUE switch to check the font cartridge.
RAM SIZE = 2M
Now initializing
LJ WAIT 001P T1 You can turn off the power when this message is displayed. If there
is no toner cartridge or paper, the message "14 NO
CARTRIDGE"
will be displayed.
LJ READY 001P T1
(13) Turn off the power.
Note: The checks on and after (10) are carried out automatically, and if an error is detected,
on of the following messages will be displayed. Checks can be resumed if the
CONTINUE switch is pressed.
FONTCART ERROR!! Font cartridge error (this message is displayed if a font cartridge
than a Hewlett Packard Company C2053A#C01 Word Perfect is
used.)
CHECK WP SWITCH The Write Protect switch of the flash memory is on.
VI - 24
6.2 DRAM Test
(1) To start up the test program:
While pressing the Switch (RESET switch), turn the power on. ”DRAM CHECK” will be
displayed. Then press CONTINUE switch to start DRAM checking.
(2) The LCD will display "START DRAM TEST" and the DATA lamp or ALARM lamp will be
flashing.
(3) On satisfactory completion of all the RAM test, the LCD will display: "DRAM OK!!".
(4) If any DRAM has an error, the LCD will display:
0, 4, 8, C #32, 21
*1
2, 6, A, E #16, 17
Note1: There may be the case that the above sequence doesn’t work correctly according to
the contents of RAM failure, or in faulty assembly such as soldering
bride or ineffective soldering etc.
Note2: ”PRINT CHECK” may be displayed when getting out from TEST mode. It will
disappear in 20 or 30 seconds, displaying ”READY” on LCD. It is
not a trouble.
VI - 25
7. STATUS MESSAGE LIST
Table 6.2 Operator Call Messages
Operator Call Message Meaning Action
CHECK XX TRAY The paper cassette (XX Load a stack of paper
is MP/T1/T2) is out of into the cassette. See
paper. M-7.
12 COVER OPEN The upper cover of the Close the cover. See
printer is open. M-6.
13 JAM XXXXXX Paper is jammed in the Remove the jammed
printer. XXXXXX is paper from the indicated
TRAYS/INSIDE/REAR/ area. See M-10.
DUPLEX.
14 NO CARTRIDGE The toner cartridge is not Install a toner cartridge.
installed in the printer. See M-8.
XX NO CASSETTE The paper cassette is not Install the paper cassette.
installed. XX is T1/T2.
16 TONER EMPTY The printer has almost Remove the toner
run out of toner: you may cartridge, rock it several
print another 30 to 100 times at 45°, and install
pages. (The ALARM it again. Or replace the
lamp lights at the same toner cartridge with a new
time.) one. See M-9.
XX LOAD PAPER ***** The wrong size of paper Load the requested size
SIZE was loaded in the paper of paper in the paper
cassette XX. XX is MP/ cassette, or load it on the
T1/T2. (The message manual feed tray and
appears alternately to press the FORM FEED
show a particular size.) switch.
18 MANUAL FEED ***** The printer requests you Load the requested size
SIZE to load paper manually. of paper on the multi-
(The message appears purpose tray and press
alternately to show a the SEL switch.
particular size.)
19 CHECK FONT An error occurred in the Turn off the printer, and
optional font cartridge/ reinstall or replace the
card. optional font cartridge/
card.
VI - 26
Table 6.3 Error Messages
Error Message Meaning Action
VI - 27
Error Message Meaning Action
42 CARD FULL Card overflow Delete unnecessary
macros or fonts, or use a
new card.
43 CARD W ERR Card write error Set the write protect
switch of the card to OFF
if it has been set to ON.
Use a new card. If the
same error occurs, consult
your dealer or service
personal.
44 SIMM ERROR Incorrect installation of Install SIMMs correctly,
SIMMs referring to the printed
error message.
45 MIO ERROR Error in communication Install the MIO card
with the MIO card. correctly.
46 OPT IO ERROR Connection error with Check the interface cable
optional feeders and connection between the
duplex unit. printer and the fitted
option.
47 CARD R ERROR Card read error Use a new card, If the
same error occurs, consult
your dealer or service
personal.
48 XX SIZE ERROR Paper of incorrect size is Set the correct size of
loaded into XX. XX is T2/ paper in T2 or for duplex
DX. printing.
IGNORE DATA Data is ignored because Press the RESET switch.
(BR- Script 2 mode only) of an error in the Post
Script program.
VI - 28
Table 6.4 Service Call Messages
VI - 29
Service Call Message Meaning Action
99 SERVICE 4 Instruction bus error remains, replace the main
PCB.
Turn off the printer. Wait a
few seconds, then turn it
99 SERVICE 5 Data bus error on again. If still remains,
replace the main PCB.
Turn off the printer. Wait a
few seconds, then turn it
99 SERVICE 6 Privileged instruction on again. If still remains,
replace the main PCB.
Turn off the printer. Wait a
few seconds, then turn it
99 SERVICE 8 Illegal instruction on again. If still remains,
replace the main PCB.
Turn off the printer. Wait a
few seconds, then turn it
99 SERVICE 9 No fpu on again. If still remains,
replace the main PCB.
Turn off the printer. Wait a
few seconds, then turn it
on again. If still remains,
replace the main PCB.
VI - 30
Appendix 1. Engine Block Diagram
1 2 3 4 5 6
PICK
P1
UP
6
MOTOR
PANEL PCB T1-PE MP-PE DU-PD
16X1 SENSOR SENSOR SENSOR
10
P2
LCD MODULE
P1
21
B48K143
P3
TRAY1
2
A PICK-UP A
REGIST TAIL
SOLENOID
SENSOR SENSOR
DC
MAIN
P4
MP TRAY
2
MOTOR
PICK-UP
SOLENOID
FAN 4
MOTOR&CLUTCH
DRIVER
IC CARD
OR
SIZE-SW
P1
FONT PAPER FEED DRIVE PCB PCB
P5
P2
CARTRIDGE B48K140
5
5
20
B48K139
21 3 4 20
P2 P5 P1 P12 P7 P3
B CDCC B
INTERFACE
COMPUTER MAIN PCB
P13
LD DRIVE PCB
P9
P1
B48K158 B48K165
6
RISC ENGINE
RS232C
P10
CPU CPU SCANNER SCAN
4
INTERFACE MOTOR
I/L SW
P14
DRIVER MOTOR
5V 5VB
MIO
INTERFACE
VIDEO PART ENGINE PART SCANNER UNIT
24V 24VB
MIO
48 P16
48 P17
MIO
RELAY
(CONNECTOR)
48
48
P8
P6
BOARD PCB P11 P4 P15
B48K159
16
16
4 8 8
C C
P4
HIGH
VOLTAGE
POWER
SUPPLY
8
FUSER UNIT ASSY
P3
LOW
FUSER PCB VOLTAGE B48K186
P1
POWER
2
EJECT
P2
LAMP 8
SENSOR SUPPLY
THERM-
B48K142 DRIVER ASSY
ISTOR
OPTION UNIT
HEATER THERMO
P1
2
STAT POWER
INLET SW
D D
AC IN
1 2 3 4 5 6
A-1
95-P053
Appendix 2. Paper Feed/Size-SW PCB Circuitry Diagram (1/1)
(JW 27)
CODE UK2516000
NAME B48K139/140CIR
A-2
Appendix 3. Main PCB Circuitry Diagram (1/7)
CODE UK3787000
A-3
Appendix 4. Main PCB Circuitry Diagram (2/7)
CODE UK3787000
A-4
Appendix 5. Main PCB Circuitry Diagram (3/7)
CODE UK3787000
A-5
Appendix 6. Main PCB Circuitry Diagram (4/7)
CODE UK3787000
A-6
Appendix 7. Main PCB Circuitry Diagram (5/7)
CODE UK3787000
A-7
Appendix 8. Main PCB Circuitry Diagram (6/7)
CODE UK3787000
A-8
Appendix 9. Main PCB Circuitry Diagram (7/7)
CODE UK3787000
A-9
Appendix 10. Control Panel PCB Circuitry Diagram (1/1)
CODE UK2527000
NAME B48K143CIR
A-10
Appendix 11. Scanner LD PCB Circuitry Diagram (1/1)
CODE UK2674000
NAME B48K165CIR
A-11