IEC Manual V2.0 Updated
IEC Manual V2.0 Updated
IEC Manual V2.0 Updated
Version 2.0
May 2022
DGFT Public
Directorate General of Foreign Trade (DGFT) IEC Module User Help File v2.0
Contents
1. Introduction and Accessing DGFT Portal ............................................................................................... 3
2. Contact @DGFT .................................................................................................................................... 3
3. Registering on New Portal ..................................................................................................................... 3
4. Forget Password .................................................................................................................................... 6
5. Applying for New IEC ............................................................................................................................. 8
6. Linking Login with Already Existing IEC............................................................................................... 19
7. Registering yours DSC ........................................................................................................................ 22
8. Register for Aadhar E-Sign .................................................................................................................. 27
9. Modify IEC ........................................................................................................................................... 30
10. Surrender Request for IEC .............................................................................................................. 41
11. Revoke Suspension Request for IEC ............................................................................................. 44
12. Revoke Cancellation Request for IEC ............................................................................................ 47
13. Manage Users Linked to IEC .......................................................................................................... 50
14. Request for Removal from DEL for IEC .......................................................................................... 53
15. Request for Merger/Demerger of IEC’s........................................................................................... 56
16. View and Modify RCMC Details ...................................................................................................... 60
17. View and Modify Industrial Registration Deatils .............................................................................. 64
18. View and Modify Authorised Economic Operator (AEO) Details .................................................... 68
19. View and Modify Export Details for Financial year .......................................................................... 72
20. View Flag Details............................................................................................................................. 76
21. View IEC Details, Status Holder Details, Authorisations/Scripts Details & IEC Life Cycle Summary
79
22. View and Track Submitted Request ................................................................................................ 84
23. View Any IEC Details....................................................................................................................... 90
24. Note on Digital Signature Certificate (DSC) .................................................................................... 93
25. List of Abbreviations ........................................................................................................................ 94
26. What’s New ..................................................................................................................................... 95
This document is the help file for basic IEC functions in the new system. To access the new
portal,navigate to https://dgft.gov.in
The new portal is compatible with the following browsers: Chrome 70 + / Firefox 70 + / IE 12 +
Users are advised to refer to the latest help file available under Learn > Online Help &
FAQs in theDGFT Portal.
2. Contact @DGFT
To raise any concern to DGFT the user may call the given Toll Free Helpline number given on the
DGFTPortal or raise a request using the “Contact@DGFT” page.
To Register on Directorate General Foreign Trade (DGFT) portal you would require:
a) Internet Connection
b) Valid Email and Mobile Phone Number
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4. Upon Successful validation of the OTP, you shall receive a notification containing thetemporary
password which you need to change upon first login.
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4. Forget Password
If you are a registered user and forgot the password, you can use the Forgot password feature
to request for a temporary new password and then set again your password by following the
below given steps.
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2. Enter registered email id in the username field and captcha code displayed on the screen.
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4. Click OK to proceed with the forgot password or click cancel to go back to previous screen.
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5. System will validate the email id provide by you and send the one-time password on the registered
email id and mobile if email address is registered with DGFT.
To Apply for Importer Exporter Code (IEC) on the DGFT portal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) User should have an active Firms Permanent Account Number (PAN) and its details like Name
as per Pan, Date of Birth, or Incorporation. Note: These details will be validated withthe Income
Tax Department site.
c) Scanned Documents for Upload in the System (PDF Only and Max file size of 5 MB).
a. Proof of establishment/incorporation/registration.
i. Partnership
ii. Registered Society
iii. Trust
iv. HUF
v. Others
b. Proof of Address can be any one of the following documents:
i. Sale Deed, rent agreement, lease deed, electricity bill, telephone land line bill,mobile, post-paid
bill, MoU, Partnership deed
ii. Other acceptable documents (for proprietorship only): Aadhar card, passport, voter id
iii. In case the address proof is not in the name of the applicant firm, a no objectioncertificate (NOC) by
the firm premises owner in favour of the firm along with theaddress proof is to be submitted as a
single PDF document.
NOTE: User will not be able to continue with application if the Firm’s PAN has already been used for
registration of IEC with DGFT. (Either PAN Based IEC or Numeric IEC)
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3. Click on “Start Fresh Application” button or click on “Proceed with Existing Application”
Button in case user already saved a draft application.
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j. Enter firm address, City and PIN. Based on the PIN enter by user state, district andJurisdictional DGFT
RA will be selected by system.
k. Attach address proof of the Firm. This mandatory for Address verification.
Address Proof can be any one of the following documents:
• Sale Deed, rent agreement, lease deed, electricity bill, telephone land line bill, mobile,
post-paid bill, MoU, Partnership deed
• Other acceptable documents (for proprietorship only): Aadhar card, passport, voter id.
• In case the address proof is not in the name of the applicant firm, a no objection
certificate (NOC) by the firm premises owner in favour of the firm along with the address
proof is to be submitted as a single PDF document.
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a. DIN (Dir. Identification Number) is auto fetched from Ministry of External Affairs based the CIN number
provides above in general information section. Note: The user will not be ableto delete the director details
fetched from MCA.
b. PAN, Name (As per PAN Database) and Date of Birth/ Date of Incorporation – These details will be
verified real-time from the CBDT database. Please note Name (as per PANDatabase) should include
“First Name, middle name and last name” provided while registering for PAN with CBDT/NSDL.
c. Enter Name, Father Name, Address, City, Pin Code, State, District and Mobile number of
Proprietor/Partner/Director/Karta/Managing Trustee.
d. In case the Director is not an Indian National, tick the check box “Is the Director a Foreignnational?”
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Under Bank Account Section, enter Account Number, Account Holder Name, IFSC
code, BankName, Branch Name and attach proof (Cancelled Bank Cheque / Bank
certificate).
7. Enter the details in the “Other Details (Exports Sectors preferred)” Section. Select thereason
answering the question “Why you are applying for IEC or where this IEC will be utilised”.
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Under declaration, accept the terms and condition by clicking on check box and enter place.
9. Check the Application Summary and click on Sign button to sign the application using digital
token or Aadhaar.
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After Successful Payment the Page shall be redirected to the DGFT Website and the receipt shall be
displayed, the use can also download the receipt.
In case of failure of Payment, please wait for an hour to reflect the payment from the Payment Gateway
(BharatKosh)
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The user shall receive the IEC Certificate in the email (used while applying for IEC) and if required the
User can download the IEC Certificate after login the DGFT Website and using “Print Certificate” feature
in “Manage IEC”
The IEC shall be transmitted to CBIC and the transmission status can be seen by Navigating to “My IEC”
and checking the IEC Status bar with “CBIC Transmission Status”
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To Link an existing Importer Exporter Code (IEC) on the DGFT portal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) User should have an active DSC / Aadhar for Proprietor or Members of the Firm.
Then proceed with the following steps:
1. Visit the DGFT website and login into the portal with valid credentials.
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2. Proceed with Link IEC process by clicking on “Link IEC” button on dashboard.
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3. Now Enter your IEC number which you want to link to your profile in Importer Exporter Codefield
and then click on Link IEC.
a. On clicks of Link IEC button the IEC number is validated, and Digital signature windowis opened in a
Pop-Up.
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• Proceed with Digital Signature process with your digital signature details
a. Read the Information and Install the Pre-requisites for Digital Signature.
b. Once Pre-requisites for Digital signature is done then user will be able to see listof e-Pass
token on click of Provider List, Select the e-Pass token from the list.
c. Select Certificate for signing from Certificate list, Individual based DSC is only allowed for
proprietorship type firms.
d. Enter your e-Pass Token inside the enter Password field.
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4. After Success in digital signature process the IEC Linked successfully message is displayed.
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5. If linking of IEC is successfully done user will be able to see IEC number under the
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3. Proceed with Register Digital signature details through navigating to My Dashboard->View and
Register Digital Signature Token
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4. Read the information and install all pre-requisites for Digital signature and then click on “Register
New DSC”.
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5. Select your Digital Signature details and process with your digital signature details.
a. Once Pre-requisites for Digital signature is done then user will be able to see list of e-Pass token on
click of Provider List, Select the e-Pass token from the list.
b. Select Certificate for signing from Certificate list, Individual based DSC is onlyallowed for proprietorship
type firms.
c. Enter your e-Pass Token inside the enter Password field.
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7. Once user successfully register the Digital signature details then you can view the digital
signature details under current digital signature details, and you can perform any action onIEC
with the active Digital Signature.
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2. Proceed with Register Digital signature details through navigating to My Dashboard->View and
Register Digital Signature Token.
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5. Enter your virtual id or Aadhar number and click Get OTP button. You will receive OTP on your
number registered with Aadhar agency. Enter OTP and click on submit button.
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7. Once user successfully register the Aadhar E-Sign details then you can view the digital signature
details under current digital signature details, and you can perform any action on IEC with the
active signature.
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9. Modify IEC
To Modify Importer Exporter Code (IEC) on the DGFT portal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) Active and Valid IEC in your user profile.
c) User should have an active DSC / Aadhar for Proprietor or Members of the Firm.
d) Active Firms Bank account to make online payment of the modification fee.
The user will be able to modify the PAN in case of Numeric IECs, such cases will be sent to RA Officer for
approval and after approval the changes shall be sent to CBIC.
Note: User will not be able to continue with modification application if IEC is in suspended or
cancelled state
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3) Click on start fresh application button or click on proceed with Existing Application Button in
case user already saved a draft application.
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a) Modify firm address, City and PIN. Based on the PIN enter by user state, district and
Jurisdictional DGFT RA will be selected by system.
b) Modify attachment of address proof of the Firm, if required.
Address Proof can be any one of the following documents:
• Sale Deed, rent agreement, lease deed, electricity bill, telephone land line bill, mobile,
post-paid bill, MoU, Partnership deed
• Other acceptable documents (for proprietorship only): Aadhar card, passport, voterid
• In case the address proof is not in the name of the applicant firm, a no objection
certificate (NOC) by the firm premises owner in favour of the firm along with the
address proof is to be submitted as a single PDF document.
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a. PAN, Name (As per PAN Database) and Date of Birth/ Date of Incorporation – These details will be
verified real-time from the CBDT database. Please note Name (as per PAN Database) should
include “First Name, middle name and last name” provided while registering for PAN with
CBDT/NSDL.
b. Enter Name, Father Name, Address, City, Pin Code, State, District and Mobile number of
Proprietor/Partner/Director/Karta/Managing Trustee.
c. In case the Director is not an Indian National, tick the check box “Is the director a Foreign
national?”
6) Modify the details in the “Bank Account Details” Section. (If required).
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Under Bank Account Section, user can modify Account Number, Account Holder Name, IFSC code, Bank
Name, Branch Name and attach proof (Cancelled Bank Cheque / Bank certificate).
Note: The Bank details will be validated through the Public Financial Management System (PFMS).
7) Modify the details in the “Other Details (Exports Sectors preferred)” Section. (If required).
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8) Under declaration, accept the terms and condition by clicking on check box and enter place.
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9) Check the Application Summary and click on Sign button to sign the application using digital
token of the Firm and proceed to make the payment against application.
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For Payment you shall be redirected to Payment Gateway (Bharatkosh). The Modification of IEC Feeis
Rs 200
After Successful Payment the Page shall be redirected to the DGFT Website and the receipt shall be
displayed, the use can also download the receipt.
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The user shall receive the IEC Certificate in the email (used while applying for IEC) and if
required theUser can download the IEC Certificate after login the DGFT Website and using
“Print Certificate” feature in “Manage IEC”
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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4. Now Enter the reason for Surrender of your IEC & provide the supporting documents for
surrender request and then click on Surrender button
5. Window will pop-up for the Digital signature and then proceed with DSC details and submit the
request.
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6. Window will pop-up for the Digital signature and then proceed with DSC details and submitthe
request.
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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3. Now select the Request Revoke Suspension tab and click on It.
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4. Now Enter the reason for Revoke Suspension of your IEC & provide the supporting documents for
Revoke Suspension and then click on Revoke Suspension button.
5. Window will pop-up for the Digital signature and then proceed with DSC details and submitthe
request.
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6. Now Proceed with the digital signature details and submit the DSC details and user will beable to
see Acknowledgement pop-up with file number as a success response
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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3. Now select the Request Revoke Cancellation tab and click on It.
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4. Now Enter the reason for Revoke Cancellation of your IEC & provide the supporting documents
for Revoke Cancellation and then click on Revoke Cancellation button.
5. Window will pop-up for the Digital signature and then proceed with DSC details and submitthe
request.
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6. Now Proceed with the digital signature details and submit the DSC details and user will beable to
see Acknowledgement pop-up with file number as a success response
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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3. Now select the Manager Users Linked to IEC tab and click on It.
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4. Now Enter the Email ID, Comments, Select Yes/No to mark it as Primary user & give Permission
for IEC by clicking the tick box and then click on add button.
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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3. Now select the Request Remove from DEL tab and click on It.
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4. Now Select the Active DEL orders from the DEL order List & then Enter the reason for Remove
from DEL of your IEC for selected DEL orders & provide the supporting documents for same and
then click on Submit button.
5. Window will pop-up for the Digital signature and then proceed with DSC details and submitthe
request.
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6. Now Proceed with the digital signature details and submit the DSC details and user will beable to
see Acknowledgement pop-up with file number as a success response.
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1. Visit the DGFT website and login into the portal with valid credentials.
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2. Proceed with Surrender IEC process by clicking on “My IEC” button on dashboard or from
“Services-> IEC Profile Management”.
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3. Now select the Request for Merger / Demerger tab and click on It.
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5. Now Enter the IEC number of Other IEC you want Merge/Demerge, Select Order date of court
and End date of IEC, Enter the reason for the Request and click on submit button, thenWindow
will pop-up for the Digital signature and then proceed with DSC details and submit the request.
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6. Now Proceed with the digital signature details and submit the DSC details and user will beable to
see Acknowledgement pop-up with file number as a success response.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management”.
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3. Now select the View IEC Profile Tab and click on It.
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6. Now Enter RCMC Number, select Issue Authority, Product for which registered, Issue Date of
RCMC certificate, Expiry Date of Certificate and provide the supporting proof and click on Add
button.
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7. Once the detail is successfully added you can see your RCMC details under the table belowthe
RCMC Tab.
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To View/Modify your Industrial Registration detail corresponding to your Importer Exporter Code
(IEC)on the DGFT portal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).'
b) Valid IEC Linked with your profile.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management ->View IEC Profile”.
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3. Now select the View IEC Profile Tab and click on It.
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6. Now Select Registration type of Industry, Registration Number of Industry, Issue Authority,
Product for which registered, Date of Issue and provide the supporting proof and click on Add
button.
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7. Once the detail is successfully added you can see your Industrial Registration details under the
table below the Industrial Registration Tab.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management ->View IEC Profile”.
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3. Now select the View IEC Profile Tab and click on It.
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4. Now Select the Authorised Economic Operator (AEO) Details tab from Horizontal bar.
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5. Now Click on ADD button to add Authorised Economic Operator (AEO) Details.
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6. Now Enter AEO Certificate number, AEO Certificate Issue Date & Validity Upto and Provide
supporting proof and click on Add button.
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7. Once the detail is successfully added you can see your AEO Details under the table below the
AEO Tab.
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To View/Modify your Export detail corresponding to your Importer Exporter Code (IEC) on the
DGFTportal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) Valid IEC Linked with your profile.
Then proceed with the following steps:
1. Visit the DGFT website and login into the portal with valid credentials.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management ->View IEC Profile”.
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3. Now select the View IEC Profile Tab and click on It.
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5. Now select Financial Year from the Drop Down to add Export details for One Financial Year.
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6. Now Add Direct Export, Third Party Exports, Total Exports, Supplies to SEZ, Supplies to EOU,
Other Deemed Export, Total Deemed Exports and Annual domestic turnover and click on Save
button.
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7. Once the detail is successfully saved you can view details of export by selecting FinancialYear.
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To View Flag details, corresponding to your Importer Exporter Code (IEC) on the DGFT portal
you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) Valid IEC Linked with your profile.
Then proceed with the following steps:
1. Visit the DGFT website and login into the portal with valid credentials.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management ->View IEC Profile”.
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3. Now select the View IEC Profile Tab and click on It.
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4. Now Select the Flag Details tab from Horizontal bar to View IEC Details.
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To View IEC details, Status house Details, Authorisation/Scrips Issued Details & IEC Life
CycleSummary corresponding to your Importer Exporter Code (IEC) on the DGFT portal you
would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) IEC Linked with your profile.
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2. Proceed with Surrender IEC process by clicking on “Manage Profile” button on dashboard or
from “Services-> IEC Profile Management ->View IEC Profile”.
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3. Now select the View IEC Profile Tab and click on It.
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4. Now Select the IEC Details tab from Horizontal bar to View IEC Details.
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5. Now Select the Status House Details tab from Horizontal bar to View Status House Details.
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6. Now Select the Authorisation/Scrips Details tab from Horizontal bar to ViewAuthorisation/Scrips
Details.
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7. Now Select the IEC Lifecycle Summary tab from Horizontal bar to View IEC Lifecycle and various
state and action Taken on your IEC.
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To View & Track submitted Requests details corresponding to your Importer Exporter Code
(IEC) onthe DGFT portal you would require:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).
b) IEC Linked with your profile.
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2. Proceed by clicking on Menu “My Dashboard-> Submitted Applications”.
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3. You can search the Application or File based on two classification and other optional details.
Select the type of scheme and sub scheme to track any request, rest all the fields are optional like
Branch, From Date, To Date, Application Number & File Number and based on these criteria’s
you can search any file by clicking on search button.
[Example: To Search Surrender IEC file, user will select type of scheme: Im p ort er - Ex p or ter Co d e
( IEC) and sub-scheme: Surrender IEC. This searchcriteria will give list of all the Surrender IEC
Applications submitted to DGFT till date.]
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4. After clicking on search, the list of all requests submitted by user will be displayed. User canclick
on ‘Action’ to check what all actions can be performed on this.
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5. On click of action button for a file, few option will be displayed in drop down menu according to the
type of request or application and status of the application.
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c) Payment Details: User can check the payment details and download the receipt for the submitted
application.
d) View Life Cycle: To check the life cycle of the request. Example, to track which action istaken when
and by whom.
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f) Transmission Details: To track the status of transmission to Customs, CBIC response and CBIC
Response time.
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g) View Approved Letter: In case the status of the request is ‘Approved’, then user can checkand
download the approved letter.
h) Withdraw: If the submitted request is still in ‘In Progress’ state then, applicant has an option to
submit another request for withdraw the application.
Note: Withdrawn action is not auto approved, request will be submitted to concerned
DGFTofficer and accordingly action will be taken by them.
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i) Respond To Deficiency: This option will be available only when the status of the application is
‘Deficient’. Applicant will be able to check the Deficiency details like Deficiency issue date, RA office,
Deficiency letter, Remarks and user can respond to this deficiency by clicking on respond. User can
respond in two ways either by doing amendments in the previous application or by not amending.
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To View Importer Exporter Code (IEC) details on the DGFT portal you would require:
a) Importer/Exporter Code.
b) Firm Name (Enter at least first three characters.).
1. Visit the DGFT website and login to the DGFT Portal.
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4. Click on View IEC button. Details of the IEC will be shown to the user.
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Proprietorship, HUF Serial Number under Subject in Class-2 & 3 Individual and
DSC matches the SHA 256 Organisation Based Tokens
hash of PAN in IEC Profile
Other than Proprietorship, HUF Organisation Name (O) in DSC Class-2 & 3 Organisation
matches the Name as per PAN Based Tokens
database in IEC profile
All entities (for signing Based on IEC embedded in the DGFT IEC Token
submission only) Digital Token