Discover The Diamond in You
Discover The Diamond in You
Discover The Diamond in You
time, I had this strong urge to have the foreword of sweet friend and always giving me the support of your
my book penned by you! It’s really an honour for me lovely publishing house, Vikas Publishing! I thank all
that you agreed to share your most inspiring thoughts my other colleagues, friends and well wishers whose
inspite of the fact that these very thoughts will also love always makes me feel like a diamond!
find a reflection in your forthcoming autibiography!!! Lastly, not a day goes by when I don’t miss you
I also owe my happiness to: My family: my mom Aurobindo, my brother. You were the rarest diamond
Ratna– a gem; my sister Arundhati – a star; and my son of our lives.
Che – my diamond! Thanks for the love you all give Why is this book also referred to as the 59-
to keep me going. I must also thank my friends Ashok, minute guide to success: That is because after the
Sandeep, Prashanto, Shikha, Aditi and their respective foreword, there are only 59 written pages in this book
family members Uma, Anjali, Monalisa, Esha and my and it shouldn’t take any reader more than one minute
‘jaan’ Sarah for providing me unparalleled happiness to read, understand and grasp each page. Once you
all the time. My heartfelt thanks to my colleagues too, have read and understood these pages, the process
who keep my life and work full of happiness, especially of discovering the diamond in you will be complete!
during tough times. They are all absolute diamonds. How much you dazzle thereafter in life would depend
My friend and colleague A. Sandeep who is always upon how much you practise the powerful principles
there (and also edited this book) for me, come what discussed in this book!
may; my organisation’s backbone – Amit and Prasun, Now go ahead and, “Discover The Diamond In
my most trusted warriors; Naveen, who coaxed me You!”
to keep this the title of the book; the ever-inspiring
Sourav; my creative brain Shubho; my intellectual
support Sutanu; my most trusted and driven senior
colleagues Deepak, Vikram, Viraj (who, being the
son of a gemologist, explained to me the intricacies of Trivia: I run my entire firm virtually on sms as I don’t use e-mail.
I find typing an sms the fastest way of communicating. Every
diamonds), Sumit, Namita, Satyajit, Arindam, Rohit, week, I write my editorials for my magazine The Sunday Indian
Kiran, Mansi, Gurudas and Rajat; and my colleagues on sms. It might sound unbelievable but yes, it’s true that I typed
Biswajit and Shantanu for their creative help in the entire book on my mobile and kept forwarding the messages
designing this book. Piyush, thanks for being such a to my colleague Biswajit, who then put it into the book format.
Contents
failure is
his books and articles. This one, which you are holding
in your hands, I can assure you is a real diamond – and
therefore, for me, it is a privilege to write this foreword!
never fatal The book talks lucidly about the meaning of success
and principles that will help you become successful.
I realize that I am expected to write about success as
the world usually sees me as a successful person. But
instead, I would rather write about the other end of the
spectrum... that is, failure! Unless you know what you
want to avoid, I think it is very difficult to get what
you wish to obtain.
I believe that success is a wonderful experience,
but not always one from which we acquire wisdom
or knowledge – which is why I feel success, whether
deserving or not, can be enjoyed but cannot be passed
Discover The Diamond In You / 20 Dr. Arindam Chaudhuri / 21
on. My being successful in no way guarantees that my So work hard whenever you fail. Failure is an
children will be successful too! So instead of trying amazing teacher. If you don’t fail, you will never learn.
to write about success and how to become successful, If you don’t learn, you will never grow and never
let me tell you honestly all that I have gone through really discover the diamond inside you! Failure taught
in life. me to stop pretending and being someone else. It gave
I’m very scared of failures. In my life, it’s not success me a clear sense of direction. Sometimes, you are not
that I want as much as I want to not fail. I have seen cut out for a particular job and you have to accept it
a lot of failures. Mine was a normal, lower-middle and leave it. You need to know when to stop beating
class family. My father was a beautiful man and the a dead horse, and repeated failure at something can
most successful failure in the world. My mother also sometimes be the best sign and time to do so. Failure
failed to stay with me long enough for her to see me helped me find real friends and test out the true strengths
become a movie star. Actually, we were very poor, and of relationships. It taught me empathy towards others.
at a very early age – after my parents died – I equated Being a star, it is easy for me to be prone to the notion
poverty with failure. Whether it was right or wrong, I that I am superior, good looking, fantastic, the ‘King
knew just one fact – I never wanted to be poor. When of Bollywood’ – but some films just happened. And
I signed my initial films, most of them were discards I realized with honesty that what I become is simply
of actors; films, for which producers could not find based on what I do. I am neither special nor immune
anyone to act. I acted in all of them just to make sure to the results of bad work or bad ideas... I’m just like
that I continued working and avoided unemployment. everyone else. Failure also helped me to discover that
I worked very hard on those movies out of desperation I had a stronger will and more discipline than I had
and belief – sentiments that somehow go hand-in- suspected, and these helped me wake up each morning
hand. Somehow, something worked, and suddenly I with a passion to strive harder.
was a big star! I guess the fear of failure, in the context I won’t say failure is a good thing, but I would
of what I knew it to be, always made me give more like to tell you all that life is not just a checklist of
than a hundred percent wherever and whenever I acquisitions, achievements and fulfillments. Your
could. Failure gave me an incentive to work harder, qualifications and CV don’t matter. Instead, life
an act which invariably leads to some kind of success is difficult and complicated and beyond anyone’s
in most cases. control. The humility to know that and the ability
Discover The Diamond In You / 22 Dr. Arindam Chaudhuri / 23
that may have just lost their sheen a little and believing that you can dazzle like a diamond
require some more polishing. But it’s my firm and this book is going to help you realise how
belief that we are all diamonds in this world! you can!
It’s with this belief that we run our institute And trust me, a belief can do wonders. You
IIPM. The first day, every student is told that must believe you can. In fact, the worst thing
he is a diamond and he must believe that he is. in life is not that many people don’t think they
And that in the institute, we will cut and polish can, but that many people despite knowing that
him from 72 different edges – there are 72 they can, still don’t! For example, so many
subjects that are taught in a typical programme people know that they can protest when an
at IIPM – till he is finally ready to dazzle! And injustice takes place. But cynicism holds them
do they dazzle before leaving!!! back. “What’s the use?” they ask. “Nothing will
This book is about the entire process of the change,” they justify. I started my first book
discovery to dazzle! It helps you explore and Count Your Chickens Before They Hatch with
discover the diamond within you – which is one quotation of Mahatma Gandhi, “Almost
most important! It also tells you how to cut anything you do will seem insignificant. But
and polish the diamond, so that you finally it’s very important that you do it. You must be
dazzle like a rare gem. To believe that you are the change you wish to see in this world.” To
a diamond, you have to believe that you are me, discovering the diamond within us is not
rare. You have to believe that you can dazzle, merely trying to do well for ourselves. It’s about
once shown the right path. And believe that “If making a difference in society and making a
you think you can, you are right!” That is what better society. When we see so much wrong
your first step ought to be. You have got to start happening around us, we can get very critical
Discover The Diamond In You / 28 Dr. Arindam Chaudhuri / 29
PASSION
about the next two Ps of this discovery process:
Performance and Perseverance. If you want to
have a great shine tomorrow and be sought
POSITIVE ENERGY after as a human diamond, then you have got
PERFORMANCE to perform and have a tremendous amount of
PERSEVERANCE perseverance!
PERSONALITY The third quality that makes a diamond
PEOPLE
PERSPECTIVE
visibly great is its colour. The more it refracts
PRINCIPLES light, the higher it is priced. And exactly in
PATRIOTISM
the same way, a human being’s colour is
represented by the next two Ps: Personality
and People Skills! The better these two are, the
more light an individual refracts, the better is
his colour, and the more he goes up in life.
And finally, the fourth quality that makes a
diamond great is its clarity. In human beings,
Discover The Diamond In You / 32 Dr. Arindam Chaudhuri / 33
P
The first
of the
There is nothing discovery:
PASSION
more powerful
than a human soul
Nothing in life defines us more than how
on fire! passionately we go about doing what we
believe in. Like the density of a diamond is
measured by its carats, similarly the depth
of the human diamond lies in his passion. It
is the most important ingredient for success
and happiness in life! Without it, we are
worth nothing; and as human diamonds, our
carats would be negligible. Passion can make
anything happen.
Follow your passion and everything will
Discover The Diamond In You / 36 Dr. Arindam Chaudhuri / 37
follow. Take the case of the high school biology his passion to keep improving the athletic
teacher who loved playing football and left performance.
everything to go on to become a football and He pushed himself to experiment and
sports coach in a university. Many would have aggressively pursue inventive approaches.
considered it an ordinary, thankless job. Why His insatiable curiosity pushed him to
do you think he chose to do it? realise that running shoes are an athlete’s best
He realised that he was quite passionate friend and if only an ounce could be removed
about helping young athletes improve their from the shoe’s weight, then, in a one-mile
performance while running. race, almost 200 pounds of aggregate effort
He pursued this passion relentlessly and could be reduced.
went on to become a coach of national and His research found no takers among any of
international stature. the shoe manufacturers, but that did not deter
But he did not rest on his laurels. His him.
dedication and passionate will to succeed He went on to invent a waffle sole which
ensured his name in the Hall of Fame gallery was far lighter and had a better grip than the
as one of the greatest track and field coaches ones that were at the time manufactured.
in the history of the United States, having Yet again, no one paid heed to his invention,
trained some of the finest athletes who went but he knew he had to help athletes perform
on to become record holders and Olympic better and that was all that mattered. With
champions. this in mind, he went on to become a shoe
The fame and everything else that went manufacturer himself with the little savings
with it was gratifying, but did not reduce that he had.
Discover The Diamond In You / 38 Dr. Arindam Chaudhuri / 39
Over time, along with Phil Knight, a businessman, author and change agent.
middle-distance runner, he overcame many That was Bill Bowerman for you. And
trials and tribulations and went on to establish trust me, your success story is waiting to
one of the biggest and most successful brands happen, for there is a high carat diamond
in marketing history with the omnipresent within you waiting to sparkle only if you
swoosh logo. Yes, the same biology teacher are willing to ignite the passion within you
became the co-founder of Nike, and like and are ready to chase it passionately! And
the brand, enjoyed a cult status of his own. in this chase of your passion, there will be
And still his passion remained running and other powerful principles that will have to
improving performance of athletes. be followed. But nothing, absolutely nothing
He wanted the world to share his passion. can be achieved without an unending strong
He ignited the jogging phenomenon in the passion! For chasing your passion is as good
United States. The term also became the title as discovering the diamond within you! You
of his book, Jogging, selling a million plus have to do what you believe in and you have
copies. He helped define the sport of running be passionate about what you are doing!
as we know it today and helped people lead a As Martin Luther King Jr said: If you are a
better, healthy life derived from the joys and street sweeper, so be it. Clean your street so
benefits of jogging. well that others are forced to acknowledge
One passion: Running. your existence and feel that “here lived
And many facets: Educator, trainer, all-time a street sweeper who did his job well,”
great track and field legendary coach, ultra- because anything worth doing is worth doing
innovator, inventor, brand builder, successful passionately. Else, neither will you be happy,
Discover The Diamond In You / 40 Dr. Arindam Chaudhuri / 41
P
The second
What happens when a one-tonne boulder falls This positive energy has two sources. One is
on you in a freak accident during a climbing external motivation. Someone else motivates
expedition, and the doctor amputates both your you and fills you with positive energy. Then, of
legs from the mid-thigh? Well, if you have course, the job is easier. But what when there
positive energy, then that is all that the doctor is no source of external motivation? Well,
can take when you are Warren Macdonald, an that’s when the real challenge comes. And
adventure enthusiast with a more than rock that’s when you look inside your own reserves
solid passion for living and daring beyond the and bring out your positivity. As Rabindra
boundaries of acceptance. After a successful Nath Tagore wrote, “Jodi tor dakshunekeo
amputation operation that took away his legs na aashe, tobeeklachalo re... [‘If nobody
but saved his life, the doctor announced to responds to your call, then walk it alone...’].”
Warren that he would not be able to walk That’s the spirit of self-motivated men.
ever again. But the doctor never said anything They motivate themselves and go after their
about not cycling, kayaking or climbing, dreams.
and totally underestimated the unbelievable “By 1980, I will be the best known Oriental
power of positive energy that lay within this movie star in the United States and will have
man! Thus, with tremendous positive energy secured $10 million. And in return, I will give
to back up his undying passion for adventure, the very best acting I could possibly give every
Warren went on to climb Africa’s tallest peak single time I am in front of the camera. And I
Mt Kilimanjaro, America’s tallest cliff face El will live in peace and harmony.”
Captain and Canada’s Weeping Wall! That’s The above are contents of a secret letter that
the power of positive energy for you! Bruce Lee wrote to himself. You can see it for
Discover The Diamond In You / 46 Dr. Arindam Chaudhuri / 47
Sustained Sincerity:
The two most HOW WELL CUT
IS THE
important words DIAMOND
that make IN YOU?
an achiever!
Discover The Diamond In You / 50 Dr. Arindam Chaudhuri / 51
P
The third
your goals. It is
when you don’t
“Continuing the same behaviour and expecting
have any goal to a different result,” is how the organization
Alcoholics Anonymous defines ‘Insanity’.
reach! If you keep doing what you’ve always done,
you’ll keep getting what you’ve always got,
and only a mad man would think otherwise.
If you want things around you to change, you
need to be that change agent. You have got
do something more than what you’ve always
been doing. You need to act – now! You need
to perform and lead by example for others to
Discover The Diamond In You / 52 Dr. Arindam Chaudhuri / 53
follow. This is where the hard work begins. Simply said, there is no short cut to success.
It’s the true test of the cut of the diamond in Nothing compares to the power of sincere and
you. dedicated hard work. The best success stories
Doctors, psychologists, coaches, mentors have been scripted by individuals who have
and just about everybody maintained that it never shied away from hard work, and have
was humanly impossible to cross a mile in performed when it mattered.
less than 4 minutes. Every athlete accepted The route to success is a four stage plan –
this as a norm, but not Roger Bannister, who if you can vividly imagine, ardently desire,
broke the barrier through sheer hard work. In genuinely believe in your dreams and act
1954, hailed now as the miracle run, he defied upon them wholeheartedly, there is no one
all logic as he sped past 45 others runners and who can stop you. The funny part is, most of
crossed the finishing line in 03:59:04 seconds. us are very good with imagining, passionately
History was created that day because it was his desiring and truly believing in our dreams,
hard work that gave shape to his passion. The but most of us forget the ‘act’ bit. As someone
high carat diamond had been cut very well! rightly said, “Some people dream of success.
The very next year, about two dozen people Others wake up and work hard at it.” That is
crossed the mile in less than 4 minutes. Today, the difficult part. You need to work, for the
this is an expected norm. love of it.
George Washington Carver, a chemist who Dreaming and believing is fine – it’s the
discovered over 325 uses for the peanut, once one who outperforms others, who wins. Anita
remarked, “99% of all failures come from Roddick, founder of The Body Shop, did
people who have a habit of making excuses.” not stop at just believing in the fact that one
Discover The Diamond In You / 54 Dr. Arindam Chaudhuri / 55
with his performance in the Superman movie You need to seize the day – make the most
series, and in 1978, during the Academy of every moment – for every moment matters.
Awards, wittily remarked that he had gained Bill Gates is the richest man in the world, and
stardom only because he looked like a cartoon yet, even today, he works 16-18 hours every
character. However, it was during the 1996 day. Malcolm Gladwell, in his new book
Academy Awards when the world actually Outliers, speaks of a study done in the 1990s
saw the true ‘Superman’ Christopher Reeve, by the psychologist K. Anders Ericsson,
when he came to the award function in a who studied musicians from Berlin’s elite
wheelchair. A riding accident had left him ‘Academy of Music’ and tracked the number
paralyzed from the neck down. That day, not of hours each top musician had practised
only did the Academy Award hall echo with during the past. Based on that, Gladwell
thunderous applause from the audience, but reveals that it’s nothing else but the number
the world over too, people marvelled at the of hours of practice that differentiates world
man’s indomitable spirit. Even a serious injury class performers from the not so good ones.
like that could not stop him from performing. The magic number Gladwell reaches is
He refused to let tragedy turn him into a 10,000 hours of practice. This is what is
martyr, and became a crusader for spinal cord required to become a master at anything
injuries. He spoke to large crowds of 20,000 – music, painting, chess, sports... Mozart
and motivated and inspired them. In fact, it’s produced his greatest compositions only after
his ‘real’ life performance on stage that left a he had composed music for more than twenty
greater impact on the world than his ‘reel’ life years – by which time, he had put in the
ones. Truly a Superman! desired 10,000 hours. If you need to succeed,
Discover The Diamond In You / 58 Dr. Arindam Chaudhuri / 59
you need to start early in life – to be able to became a merit holder in his tenth and twelfth
clock those 10,000 hours. Warren Buffet, the boards, completed his Ph.D. and tried for 15
financial wizard, bought his first share at 11 years before making it to the IAS! Thus, the
years of age. Bill Gates wrote his first piece of fact remains that the only place where success
software at the age of thirteen. comes before work is in a dictionary.
When he was 15, he scored 100 not out in As the saying goes, talent is cheaper than
his debut first class match for Bombay against table salt. It is most overrated. What separates
Gujarat. He was the youngest Indian to score the talented from the successful is the sheer
a century on first class debut. He has gone dynamism of consistent hard work. A man who
on to score over 30,000 runs in International is energy, enigma personified, who electrifies
cricket. Yes, the man is Sachin Tendulkar, the stage with his sheer presence – Shah Rukh
whom Amitabh Bachchan called the ‘nation’s Khan – is the best example of what persistent
heartbeat,’ which keeps beating till he is on hard work and determination can do. Way
the field and stops when he’s out. It’s the back, heroes were tall, with booming voices.
accolades that the world sees. What they And without good connections, you couldn’t
forget is, when other children were enjoying survive in Bollywood. He defied all rules and
the joys of childhood, Sachin as a little boy sculpted his own success story – his way. He
was practising day in and day out relentlessly is a figure of admiration and is held in high
at the nets. esteem by all. Anyone who works with him
Maniram Sharma, a son of an illiterate knows that he has never failed to perform, and
farmer from a remote village in Alwar didn’t that’s the proof of how well cut a diamond he
get deterred by his 100% hearing disability. He really is.
Discover The Diamond In You / 60 Dr. Arindam Chaudhuri / 61
P
The fourth
the reward. The “The only people who never fail are those
who never try!” This quote sums up this ‘P’.
journey is the Show me a winner and I will show you how
true the fallacy of the term ‘overnight success’
reward! is. Every winner is a winner because he has
dared to fail. Consider some of these stories:
• This man was turned down by Toyota
Motor Corporation in a job interview for an
engineer during World War II. Soichiro did
not lose hope... He went on to start Honda.
• She was rejected by 20th Century Fox
as they thought she was unattractive. Little
did Fox realize that even years after her
Discover The Diamond In You / 62 Dr. Arindam Chaudhuri / 63
death, Marilyn Monroe would remain the the long run. What matters is performing each
quintessential Hollywood diva everyone loves and every time and with exactly as much
to love. sincerity. And then, you sure are a very well
• His music teacher told him that as a cut diamond; and mind you, it is the cut of a
composer, he was hopeless. Beethoven’s diamond which requires the hardest work!
music lives on even now! Spielberg was put in a class for those with
They all showed the world one thing – if learning disabilities. Michael Jordan was taken
you believe in yourself, then irrespective out from his high school basketball team.
of what the world says, you must have the Vincent Van Gogh sold only one painting
perseverance to just keep doing what you in his lifetime. What made these ordinary
think you can – and you will surely. The failures into extraordinary success icons was
difference between successful persons and their ability to persist – to persist when no one
others is neither lack of strength, nor a lack of gave them a chance, to persevere when the
knowledge, but often, a lack of perseverance. world labelled them as failures.
In my organisation, Planman, every individual J. K. Rowling is the world’s first billionaire
is extremely passionate. Yet, many often fail. author; in fact, she faced such rejection
And I’ve realised that almost every single time, that few of us would have experienced. An
the reason is lack of what I call “sustained exceptionally short-lived marriage left her
sincerity,” or in other words, perseverance. jobless – a single parent as poor as it was
You can have a lot of passion and even deliver possible to be in modern Britain, she hit ‘rock
high value performance from time to time, bottom’. It was this experience of hitting rock
but that actually is worth almost nothing in bottom that became the solid foundation of
Discover The Diamond In You / 64 Dr. Arindam Chaudhuri / 65
us.” Yet, Branson did not give up. He fought Jobs, the co-founder of Apple Computers,
back. He dared to file a case against this huge knows it best. At the age of 21, he and his friend
opponent for poaching its passengers. He Steve Wozniak made their first computer in
won! Jobs’ garage in 1976. By the time Jobs was 25,
Kiran Majumdar Shaw started her company he was worth $200 million and was featured
in her garage in Bangalore. She named it on TIME magazine’s cover at 26. In 1985, at
Biocon. It was in the business of making the age of 30, he was thrown out of his own
enzymes for industrial use. Back then, in the company by John Scully – the very man whom
1970s, no one understood enzymes and they Jobs himself had recruited into Apple when
definitely did not want to bet on a business if Scully was the head of marketing at Pepsi.
it had a woman as its head. Banks refused to Not many founders are made to resign from
loan her money without a male guarantor. She the very companies they have founded. Not to
could not find anyone who was ready to work be dissuaded, Jobs immersed himself into the
for her – not even a secretary. She did not cry formation of a new company NEXT. It was
foul and give up. She kept faith and stuck on a disaster. In the meanwhile, Apple realised
till she found a bank that was willing to take it was a mistake to have let go of Steve Jobs
a chance on her. In 2004, Biocon went public; and bought over NEXT, along with Jobs. The
and by the end of the first day of trading, the failure of NEXT did not worry Jobs for he
company had achieved a market value of then went on to form Pixar Inc. which created
$1.1 billion. Today, Kiran Majumdar Shaw is six of the biggest blockbuster animated films
India’s wealthiest woman. of all times, which together grossed more
Life can be quite a roller-coaster and Steve than $3.2 billion at box offices worldwide by
Discover The Diamond In You / 68 Dr. Arindam Chaudhuri / 69
2005. These films made Jobs the most sought take adversity in your stride.
after man in Hollywood. The man went from Adversity of every kind is what Oprah
success to success. His iPod (launched in Winfrey faced since the beginning. Born
2003) and the digital jukebox iTunes changed into a poor family, she was molested by male
the music industry of the world. relatives and became pregnant at the tender
On 15 August 1992, Mani Ratnam’s movie age of 14. The girl carried on. Her job as a
Roja was released. The movie was a hit, news anchor was not too successful either.
but there was something else that rocked the She finally tasted her first success when she
film. It was the music rendered by a shy quiet became the co-host on a local talk show. Her
25-year-old debutante, A. R. Rahman, who own talk show created history. It made her
became a household name overnight – or so America’s number one celebrity. Today, she
the world thought. What escaped notice was is the most influential person in America. Not
the years of hardships faced and gruelling bad for a girl who received her first pair of
hard work that this young lad had put in when shoes at age six. She’s come a long way, done
his father unexpectedly passed away leaving everything, save one – she didn’t complain, or
the nine year old to take care of his mother blame others or destiny.
and sisters. Success teaches us very little – it is failure
Life sometimes proves to be a hard taskmaster that makes you think and work harder.
and makes you put up with the worst. But as J. Be prepared to fail, but have the perseverance
Paul Getty once said, “A man may fail many to try again and again. Success will not be far
times, but he isn’t a failure until he begins to behind.
blame somebody else.” Stop complaining and
Discover The Diamond In You / 70 Dr. Arindam Chaudhuri / 71
P
The fifth
of the
discovery:
PERSONALITY
that leads to its success. This can only happen – because there is nothing like good looking
when there is a leader who not only leads and bad looking (What’s ‘good looking’ in
from the front, but also loves his team; who America may be bad looking in Africa; what’s
understands each team member the most and good looking in Africa might be bad looking in
gives each one a task where the individual can Vietnam; and what’s good looking in Vietnam
excel. may be considered ugly in India!). ‘Looks’ is
In a leader, personality is more important about the first impression you give of yourself
than technical expertise. He has to have this to others, from the way you present yourself.
ability to create an aura of dynamism around A United Nations summit is the best example
him and bring in so much good cheer and of how leaders of a hundred plus nations – all
positive energy that it sets the right tone for the with different physical looks – come across
entire organisation and has a strong, positive as looking so good. Why? Because regardless
impact on group performance. of the colour of your skin and your physical
To become such a great leader and develop a appearance, when you stand in the UN summit
magnetic personality, you need to work day in wearing a white shirt, a fitting black suit, a red
and day out and groom yourself. You need to tie, well-polished shoes and hair neatly done,
become a great communicator and relentlessly you are bound to make a good impression.
follow the LAW of personality building. It doesn’t cost much either, but it decides if
And the law of personality stands for the other person is interested in speaking to
Looks, Actions and Words! These are the three you. Often, during an interview, from the
hallmarks of a great personality. ‘Looks’ is not time you walk into the room and take your
about how good looking you are physically seat, the interviewer has already decided not
Discover The Diamond In You / 76 Dr. Arindam Chaudhuri / 77
to take you. That’s because he is searching Years after the first time that Dr Prannoy
for a surrogate for his organisation; and just Roy broke into our drawing rooms, he is
by looking at you, he might have decided he still one man whom we love to watch. Ever
doesn’t need you. And you are left wondering wondered why? That’s because there are very
why you were asked only two questions few people on television who can match better
before the interviewer let you go? So, the first his polished looks, amazing body language,
impression that you make is very important in actions and articulate and intelligent words.
life. It’s the same reason why we love to see
After looks, come your actions: The way Rajdeep Sardesai or Arnab Goswami – again
you walk, the way you use your hands while Dr Roy’s proteges – on TV.
speaking, the way you take the chair to sit, When STAR TV’s fortunes were dwindling,
the way you use eye contact while speaking... they roped in Amitabh Bachchan. He stormed
Everything is important! Because what you into our drawing rooms with his immaculate
have inside you is first reflected by your looks personality – a perfect example of the power
and then by your actions. It’s only when you of LAW of personality – and bowled us over.
have been able to make a favourable impression Talent apart, it’s his personality that took him
with your looks and actions that you are given to a level no one else had ever reached before,
a chance to use the ‘W’ of LAW, that is, your despite there being many other very talented
words. So, we must remember that despite people before him, including some superstars
having great knowledge, we might never even too!
be heard, if we aren’t able to use our looks and
actions properly before uttering any words!
Discover The Diamond In You / 78 Dr. Arindam Chaudhuri / 79
P
The sixth
create followers.
It is to create
During interviews, I am often asked how I
more leaders. manage an institute, a media house, a film
production company and a consulting firm,
Fearlessly. all together. I always say – and I mean it – “I
have got great people who run my businesses,
and I just give interviews!”
The truth is that if I were to do it alone, I
wouldn’t have been able to do a fraction of
what we do. But because I have a team of
extremely passionate people, a considerable
lot gets done. That’s the power of believing
Discover The Diamond In You / 80 Dr. Arindam Chaudhuri / 81
in people. I have always believed that the ranking companies in the world. When asked
most important job of a leader is to find his about the secret of his success, Jack Welsh
replacement. Only then can he grow in life. said, “Great people, not great strategies, are
The graveyards, as they say, are full of people what made it all work!” ‘Teamwork’ works,
who thought they were indispensable and and it’s no secret. Years ago, Thomas Edison
could do it all by themselves. was asked why he had a team of twenty-one
It’s a big, bad, mad world out there, and in assistants. He replied, “If I could solve all the
this rat race for success, you are competing problems myself, I would.”
with people who are equally, if not more Nature is at its ferocious best on the
talented than you, and as competitive and Himalayas – ask any mountain climber and
determined. The way to take the lead then is he will have his share of horror stories to tell.
to have with you a great team. There is an Small and helpless, in front of the powers of
African saying, “If you want to go fast, go nature, mountaineers rely on one indispensable
alone; if you want to go far, go together.” ally – other mountaineers. For any successful
You need to have the ability and the knack climbing mission, teamwork is essential. It
of building a great team. It’s easy to get good was the strong bond of friendship and trust
players, but getting them to play together is that was, among other factors, responsible for
the hard part. the success of the first ascent of Everest. Sir
He was a railroad conductor’s son, who as a Edmund Hillary and TenzingNorgay would
child, suffered from a stuttering problem. Not probably have not been able to do it alone
many would have called him a leader, yet it’s in spite of being highly talented individually.
this man’s might that made GE one of the top Much similar to Michael Jordan, who in
Discover The Diamond In You / 82 Dr. Arindam Chaudhuri / 83
P
The seventh
of the
discovery:
PERSPECTIVE
for themselves as well as for the country. their profits would increase far more than what
They go to the finance minister and lobby for they would gain by lobbying for a percentage
short-term gains through reduction of petty reduction in excise duty. That’s what I mean
taxes here and there. Removal of poverty by perspective. We all need it in life to know
and providing purchasing power to the poor our way forward.
is never in the agenda they wish to lobby for. Ray Kroc was a salesman who, for a
Such a perspective (or absence of the same) decade and a half, sold multi-mixers to make
not only harms the nation immensely, but milkshakes. His largest customer was a
most importantly harms their own business California-based restaurant that used a mass
too. Due to a total lack of perspective, our production-cum-assembly line for making
business community doesn’t realise the hamburgers and sandwiches. He convinced
same. Nokia, Electrolux, HP, and similar the brothers who owned the company to sell
other corporations sell far more in China than the restaurant to him. At the age of 52, while
in India. Why? Because the Chinese people suffering from diabetes and arthritis, with his
have purchasing power and the government gallbladder and thyroid gland having been
works sincerely to lift them out of poverty. surgically removed, Ray Kroc was never
Today, we virtually live in a world owned by more sure in his life about what he wanted
the Chinese. Indian leaders – especially in to do. The McDonald brothers were so busy
business – due to their lack of perspective, working that they missed out on the long-
fail to realise that if the government were term potential of their plan. It required Ray
to focus on poverty eradication, their own Kroc’s vision to make McDonald’s the way
products would sell tens of times more, and we know it today.
Discover The Diamond In You / 90 Dr. Arindam Chaudhuri / 91
A clear perspective gives you the insight and family and conversing with them around
and the guts to believe in your dreams and a dinner table – only this time, you did it
carry on. It was Mahatma Gandhi’s vision online with a mouse, not your mouth.
that helped free India. He knew it was only People thought Jeff Bezos was crazy –
and only through his ‘Satyagraha’ non- after all, who would buy books online. His
violent movement that India could appeal amazon.com proved them wrong. His latest
to the moral conscience of Britain and make invention, Kindle (the e-reader) was mocked
them realize the unfairness of Colonial Raj. at too. Who wanted to read from a screen?
It was Ted Turner’s vision and his ability Well, too many I guess, considering the fact
to see the big picture that made him think out that Amazon ran out of Kindles in just a few
of the box to give birth to CNN. Cable news hours after its launch in November 2008.
changed the way the world watched news. Meg Whitman saw the strong potential
Sitting in his dorm room in Harvard, Mark for technology that could “change lives” and
Zuckerberg saw the immense potential of provide a level playing field where a new
an online ‘social graph’. Instead of using entrepreneur could compete with a large
the Internet to make new friends the way corporation in selling goods. E-bay grew
Myspace does, he thought it would be more from 30 employees to 15,000 with $8 billion
fun just keeping in touch with old friends and in revenue under the visionary leadership of
acquaintances. It was this plan that helped him Meg Whitman.
launch Facebook, which has today become a One wintry day in 1990, the founders of
giant new powerful model of word of mouth Infosys met in a small office. The excitement
communication. It was like meeting friends this time was something new. After nine years
Discover The Diamond In You / 92 Dr. Arindam Chaudhuri / 93
of toiling hard, the company had received difference in the long run. “A PC on every
an enticing offer – a sum of $1 million desk in every home,” propelled Microsoft in
for selling Infosys. For hours, everyone the right direction for many years.
discussed animatedly how this would prove On a much lighter note, after being
to be a turning point in their careers, and how inspired by a bout between Muhammad Ali
with the extra money, they could all move on. and Chuck Wepner, Sylvester Stallone wrote
Finally, when it was Murthy’s turn to speak, the screenplay for Rocky. Many producers
he reminded them of the dream with which liked the script and were ready to pay him a
they had started the company and said that lot of money for it but refused his condition to
even if times were hard at the time, things cast him as well. Even with the lure of USD
would change if they had faith. The darkest 265,000 at a time when his bank balance
hours came just before dawn. It was Murthy’s was only USD 100, Stallone refused to lose
long-term perspective and foresight that made his perspective till he got what he wanted.
Infosys what it is today. Rocky was a runaway success and Stallone
Sergey Brin was a senior in Stanford was nominated for ten Academy Awards.
University where he met Larry Page. Even A clear perspective gives you the power
though their first meeting started with and courage to face even the greatest of
arguments, it was their common vision about problems with optimism. It becomes the
the potential of the web that led them to lay source of greatest motivation during your
the foundation of Google – the largest search darkest hours. A clear perspective shows you
engine of the world. the direction to follow when life brings you
The right perspective often makes the real to a crossroad.
Discover The Diamond In You / 94 Dr. Arindam Chaudhuri / 95
P
The eighth
of the
discovery:
one needs to sacrifice principles in life – to they were failures. They tried and chased what
move ahead fast. It’s actually not true. All great they believed in. And for them, the journey
leaders worth naming, worth appreciating, was the reward. We must believe this and
have always stuck to their principles. That’s then we can never experience failure. For the
what takes them to the very top. Sacrifice man to whom the journey itself is the reward,
principles and you’ve put a big spot inside everything else is merely an add-on. And that’s
the diamond that will be revealed one day how we become clear diamonds.
or the other. That’s why it’s most important For decades, this man was denied the simple
for us to know the real definition of success. pleasure of watching the sun set – a view that
Success is not about the results. Success is used to fill him with the greatest happiness.
about the courage to undertake a journey that Nelson Mandela is a man who personifies
you believe in, as the title of Steve Jobs’ book struggles. He spent nearly three decades of his
says, “The journey is the reward.” That’s the life behind bars, endured hardships, yet never
true meaning of success for a principled man. ever did he compromise on his principles. It
And that’s what the Gita explains beautifully, was this that inspired others around him and
“Tu karmkiye ja, phalkichinta mat kar[Keep gave them strength and optimism.
working without worrying about the results].” Individuals and corporations need to live by
Yes, that’s what true diamonds do. They keep a set of values. A brand becomes famous and
doing what they believe in, what they know loved only when the leader behind it shows
is right, without worrying about results. Some integrity. Starbucks is so big because Howard
like Subhash Chandra Bose or Che Guevara Schultz ensured every cup of coffee made
never saw success. But that doesn’t mean that in his outlet was of the best quality, because
Discover The Diamond In You / 98 Dr. Arindam Chaudhuri / 99
P
The ninth
Inglorious is of the
discovery:
which comes
without The final P of this discovery of the diamond
in you is patriotism! It is the final symbol
patriotism. of clarity of the human diamond. The most
dazzling of clear human diamonds, without
patriotism, will always show up dark spots,
when viewed under a magnifying lens! You
might be a high carat diamond which has been
cut meticulously and has a great colour, but
it’s the love for your country and for human
beings anywhere in the world that makes a
human diamond perfect! Patriotism makes
Discover The Diamond In You / 102 Dr. Arindam Chaudhuri / 103
In trying times,
I hope you now know the powerful principles
never stop trying! of discovering the diamond in you. You are
a diamond! And now, all you have to do is
After all, the never miss out on any of these 9 points in
exactly the same sequence. Of course, that’s
word ‘diamond’ not to say that the last Ps are not as important
as the initial ones – in fact, I mentioned in
originates from the previous chapter that patriotism is worth
sacrificing the most for! But having said that,
the Greek word it is true that even without patriotism, you
can be successful; it’s just that your success
‘adamas’, meaning won’t be as glorious. And lastly, never forget
that more than the final outcome – as I wrote
unconquerable! in the chapter on principles – success is about
the passionate effort that you put in trying
to do what you believe in. The results will
always follow, especially when you have put
into practice all these 9ps. Now go ahead.
Practice them. And dazzle in life!
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THE INDIAN INSTITUE OF
PLANNING & MANAGEMENT
THE ROOTS
it’s alarming!
Changing market scenarios... A new digital
world... Employee retention issues... Tough
economic conditions... High stress levels...