Student Feedback and Performance Appraisal

SOS Training and Security

Section 1 Student/Participant Feedba ck

Participants, trainers / assessors, supervisors
We need your feedbac k to assist SOS Training and Security to continue to improve
·the effectiveness of its training programs.
Please assist us by completing this training evaluation form.

Have you complete d your course of training? Yes 0 No D

Date:
Student/Participant
1-sl'<;A,.) '?:>r;,_v!:J
Course Title: '¼,;a,, n lk - Cm:r, f I c,a,noJ

This form is used for gathering participa nt feedbac k and used to continually improve
course quality and delivery. Please provide your feedbac k by placing a ✓in the
relevant boxes below and written commen ts in the spaces provided .

Not Strongly Strongly

Faclotator's Presentation Skills Disagree Agree
AppRcable Disagree Agree

The lnstructor/s was well prepared I

The instructor/s used appropriat e learning /
methods
The instructor/s provided opportunit y for /
feedback
The instructor/s encourage d participan t /
involvement
The instructor/s ensured a non - threatenin g /
environment
; '1
\
Not Strongly Strongly
'. ',f;;- ' 'r
Participants lnvolvem~nt
.,,
' K .
Applicable . Dlsagreei,.
Disagree
_ , Agree
Agree

I actively participate d in this course ./

I listened to other participants /

My skill level ofter this course is greater than
before the course
/
My expectatio ns were met in this course /

SOS Training and Security

Phone 1300 657 470 I 2 Loch,e Drive Redland Bay OLD 4165 I ~ I Provider Number 31982
 Not Strongly Strongly
Content Disagree Agree
Appffcable Disagree Agree
The content of this course was relevant to the
competency standard /
This course was easily understood. /
As a result of this course I am confident to do
this task/ role.
/
Not Strongly Strongly
Assessment Disagree Agree
Appllcable Disagree Agree
The assessment process was explained to me
orior to startina this course
/
I was ready for the assessment /
I could cope with the range of assessment
tasks
I
Not Strongly Strongly
Training Aids and Resources Disagree Agree Aaree
Aoollcable Disagree
Participant guide provided good guidance / .
The training aids assisted with learning /
The handouts were helpful. /
Would you recommend SDS Training and
Securitv to others? /

If it were your decision, what would you add to this program - and why?

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If it were your decision, what would you remove from this program - and why?

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Are there any additional comments you would like to add?

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SOS Training and Security . b 31982

· d QLD 4165 I ,-,nllilcdcn, ,::,rds.co.au I Provider Num er
Phone: 1300 657 470 I 2 Loch1e Drive Redlan Bay ===--
 Office Use Only
Section 2. Training Instructor's student assessment
Performance

1 or 2 3 or4 5 or 6 7 or8 9 or 10 Total

Always Often Usually meets Often Consistently
Quality
below below acceptable exceeds exceeds

Job
acceptable
standards
acceptable
standards
standards acceptable most
standards standards
9
Always Often Performs Accepts full Executes
knowledge needs needs routine tasks responsibility tasks
assistance reminding but for routine without
with routine and occasionally tasks; assistance;
tasks clarification
of routine
needs
assistance
questions
are
often
functions as
\0
tasks infrequent source o f
and information
relevant

Comments:

Work habits

1 or2 3 or4 5 or6 7 or8 9 or 10 Total

Attendance Often tardy Poor Acceptable Rarely Perfect
and or absent attendance absent or a ttendance
punctuality without and
proper punctuality
late and
consistently
10
notice ounctual
Following Routinely fails Frequently Usually Consistently Always
directions to follow fails to follow follows follows follows
directions; directions; directions accepted accepted
insubordinate tries to do and abides procedure procedure;
to supervisors too many by and seeks otters 10
things their supervisors direction suggestions
own way instructions when in to improve
doubt orocedure
Planning and Seldom sets Below Sets Frequently Consistently
organisation priorities average in priorities a t sets priorities sets
effectively setting
priorities
an
acceptable
effectively priorities
effectively
10
level

SOS Training and Security

Phone: 1300 657 470 I 2 Lochie Drive Redland Bay QLD 4165 I ~ I Provider Number 31982
 1 or2 3 or4 5 or6 7 or8 9 or 10 Total
Initiative
Performs Performs Expresses Shares new Consistently
only required routine work; interest in ideas; has sets
work; never shows little performing implemented priorities
volunteers to interest in work more effective effectively 10
undertake work method effectively changes in
work improvement the
oraanisation
AdaptabDlty Refuses to Slow to Adapts Adapts well Adapts with
and flexibility learn new accept acceptably to change ease;
tasks; reacts change; with little with little or responds to
poorly to adapts with opposition no resistance change as
changing difficulty to change
10
a positive
procedures challenge
and oriorities

Comments:

Interpersonal skills

1 or2 3 or4 5 or6 7or8 9 or 10 Total

Has Frequently Acceptable Understa nd Superior oral
Communication
difficulty fa ils to communicati sand and written
expressing communic on; both expresses communica
written/ ate clearly w ritten and clearly; tion skills;
oral and oral both oral communica 10
thoughts; accurately and written tes clearly
inability to and
corresoond accurately
Working Is a Often Works well Is always Has earned
Relationship constant · involved in with others tactful and the respect
source of conflict; and gives courteous' of others;
conflict fails to get assistance if frequently always
along w ith asked contributes assists
iO
others w ithout without
being being asked
asked

Comments:

SOS Training and Security

Phone: 1300 657 470 I 2 LochIe Dnve Redland Bay OLD 4165 I ~ I Provider Number 31982
Learner Questionnaire Q AQIF2007
, ,-..iu ;.,,T,.ini,., l ur.-ll~•t•

IMPORTANT INSTRUCTIONS
Please tell us about your training. Your feedback plays an important role in developing the quality of your education. In this questionnaire, the term 'training' refers
to learning experiences with your training organisation. The term 'trainer' refers to trainers, teachers, lecturers or instructors from your training organisation.
Provide one response to each item on the form. Complete using a black or blue pen. Print neatly in CAPITAL letters. Place a clear 'X' Inside each box.
Leave the box blank if the statement does not apply. If you want to change your answer, fill In the entire box and mark the correct box with an 'X'.
Example: 00000 or .0000

ABOUT YOUR TRAINING

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I developed the skills expected from this training.
□ □ rzj □
I identified ways to build on my current knowledge and skills.
□ □ ca □
[ZJ
□ □ □
The training focused on relevant skills.

□ □ [ZJ
□
I developed the knowledge expected from this training.

[2J
□ □ □
The training prepared me well for work.

D □ □ 12'.J
I set high standards for myself in this training.

□ □ □ [2J
The training had a good mix of theory and practice.

I looked for my own resources to help me learn.

□ □ CT □
Overall, I am satisfied with the training.
D D d D
I would recommend the training organisation to others.
□ □ 0 □
Training organisation staff respected my background and needs.
D □ D 0
I pushed myself to understand things I found confusing. D D □ D
D D [2]
□
Trainers had an excellent knowledge of the subject content.

I received useful feedback on my assessments.

□ □ ci □
The way I was assessed was a fair test of my skills and knowledge. D □ ~ D
I learned to work with people.
□ □ 0 □
The training was at the right level of difficulty for me.
□ □ □ □
The amount of work I had to do was reasonable.
□ D 0 □
Assessments were based on realistic activities.
□ □ [1 □
□ □
~ □
It was always easy to know the standards expected.

Training facilities and materials were in good condition.

D D D
I usually had a clear idea of what was expected of me.
□ □
cz( □
Trainers explained things clearly.
□ □ 0 □
□ D [2J D
The training organisation had a range of services to support learners.

I learned to plan and manage my work.

The training used up-to-date equipment, facilities and materials.

□
□
□
□
g □
□
I approached trainers if I needed help.
□ □ 0 D
Trainers made the subject as interesting as possible.
□ □ □ □
I would recommend the training to others.
□ □ rr □
The training organisation gave appropriate recognition of existing knowledge and skills.
□ □ IT □
Training resources were available when I needed them.
□ □ 0 □
□ □ [21
□
I was given enough material to keep up my interest.

The training was flexible enough to meet my needs. D □ ct □

Trainers encouraged learners to ask questions.
□ □ [2( □
Trainers made it clear right from the start what they expected from me.
□ □ [2"f □
f- ~
Whal were lhe BEST ASPECTS of lhe !raining? ABOU TYOU
Female Male
[2]
Are you FEMALE DR MALE?
□
What Is YOUR AGE In years?

Whal aspects of the training were MOST IN NEED OF IMPROVEMENT?

Under 15
□
15 lo 19
□
s 20 to 24
□
25 lo 34
□
35 lo 44
□
YOUR TRAIN ING DETAILS 45 lo 54 [Zj
What TYPE OF QUALIFICATION are you currently enrolled In? Select one only. 55 to 64
□
Cerllficate I D 65 or over
□
Certificate II D Are you of ABORIGINAL OR TORRES STRAIT ISLANDER origin?
Certificate Ill CJ No [Z]
Certificate IV D Yes, Aboriginal 0
Certificate level unknown D Yes, Torres Strait Islander 0
Diploma D Yes, both Aboriginal and Torres Strait Islander 0
Advanced diploma D
Yes No
D
Associate degree

Degree D Do you speak a LANGUAGE OTHER THAN ENGLISH at home? 00

Short course or statement of attainment IZJ Are you a PERMANENT RESIDENT OR CITIZEN of Australia? 00
VET graduate certificate or graduate diploma D Do you consider yoursell lo have a DISABILITY, IMPAIRMENT, OR
LONG-TERM CONDITION?
00
Other qualification or training D
Do not know D Whal Is the POSTCODE of your main place of residence?

Whal Is the BROAD FIELD of your current training? Select one only.
Natural and physical sciences
□ Thank you for sharing your views.
Information technology
□
Enginee ring and related technologies
□
Architecture and building
□
Agriculture, environmental and related studies
□
Health
□
Educatio n
□
Manage ment and commerc e
□
Society and culture
□
Creative arts
□
Food, hospitali ty and personal services

Other
§(
What Is the FULL TITLE of your current qualllicallon or training?

In what MONTH AND YEAR did you start your current l!alning?
For example , write 'March 2007' as '03/2007'.

Yes No

Are you undertaking an APPRENTICESHIP OR TRAINEESHIP? 00

Did you gel any RECOGNITION OF PRIOR LEARNING towards
your !raining such as subject exempllons, course credits or □ 0
advanced standing?