Digitalmarketing
Digitalmarketing
Digitalmarketing
With the advancement of internet, web has become the most preferred medium for the businesses to
promote their brands and services.
Traditional advertising involved putting up hoardings, billboards, distributing pamphlet hoping that the
customers would view them. But there wasn’t any way to measure the success of the advertisement.
With advertising on the web, one can easily track the success of the online campaigns and can know
how many users have clicked on the ad.
Through Online advertising, we can reach out to the potential customers and ads will be displayed as per
the interest of the users.
With Online advertising ads can be shown to the people who are interested in your brands and services.
Also, with more targeting options available like age, demographic location, language, devices used etc.
one can more precisely reach out to specific group of people.
Easy to track:
Various tools like google analytics, Omniture provides us stats and data through which one can measure
the performance of the campaign. We can know how many people clicked on the Ad, which Ad is
performing better, what time during the day brings maximum clicks. Considering all these results we can
accordingly modify the campaign for better results.
Budget Control:
It’s entirely up to you decide how you want to spend your money. We can set the maximum amount we
want to spend on the campaign and the pattern in which it should be spent. Like during the day if the
traffic is more we can set it in a way that ads shows more during the day so as to bring more clicks.
With more people accessing internet, online advertising targets large no. of audience. Ad campaign run
online can reach the audience worldwide. Businesses can get huge no. of potential customers in short
span of time as the no. of targeted audience is large.
Ad campaign are designed keeping in mind the audience to be targeted. Depending on the interest of
the group of user we can run specific campaigns. We have a option of customizing the campaign
wherein we can select the age-group, gender, location of the user whom we want to target.
Various software like DSP, SSP and Ad Servers have made the process of buying and selling of inventory
automated. The bidding process has become more streamlined and transparent. Unlike traditional
advertising which had the involvement of people in buying and selling process which made it slow and
less transparent.
Important Terminologies
Advertiser: individual, organization or company who wants to promote its products and services with
the aim of reaching out to larger audience. Advertiser provides its ad to the publisher to show on their
website.
Publisher: someone who owns the website where they show the ad to promote the advertisers
business.
Example: Nike shoe ad on flipkart.com. Here, Nike is the advertiser who ad appears on publisher
flipkart’s website.
Click: action performed by the user/customer to attain desired information about the advertiser’s
product services.
Impression: Number of times an ad is displayed on the website. Each time the user sees the ad,
irrespective of if it’s clicked or not, that’s counted as an impression.
Conversion: An action by the user which benefits the business of the advertiser can be termed as
conversion. Actions like online purchase of product, downloading a software, sign up for services are all
known as conversion.
Agency: Ad agency is the organization that provides services to the advertiser and advises them the best
place where the ad should be displayed so as to get maximum return on investment.
Click through Rate: How many users who saw the ads clicked on them? Calculated as clicks/impressions.
Forms of Advertising:
Banner Ads: Most commonly used form of advertising. Banners are placed on the web page to redirect
the user to the advertisers website once clicked upon.
Button Ads: Ads in the form of clickable button, generally small in size (rectangular, circular or square).
Mostly used when advertiser wants user to take specific action like download, sign-up or register.
Interstitial Ads: This ad appears before the actual webpage of the website opens. When a user tries to
open a website, before the landing page of the website a new window comes up with the ad.
Email Ads: Emails with promotional content, discount offers are sent to the targeted users.
Metrics Used:
CPM: (Cost per Mile) amount to be paid for every 1000 impressions.
CPA (Cost per Acquisition) Also known as Cost per Action, how much it cost an advertiser to achieve a
conversion.
CPC: Cost Per Click, how much an advertiser spends to get a click from the user?
CPE: Cost per Engagement, how much an advertiser spends to get the user engage with its
brand/business. For example: User watching a video is form of engagement.
CPL: Cost per Lead, Lead is initiative in an action. Getting an user to register, sign-up , enroll , fill form are
all form of lead.
Static ads are still images mostly containing text. Animated display ads contains animation which attracts
the audience. Flash display ads enables user to interact with the ads. They would contain a press button
or would reflect additional information once mouse cursor is rolled over it.
Display ad sizes:
Leader boards: (728×90 pixels) large in size, focused on attracting maximum audience.
Medium Skyscrapers: (120×600 pixels) tall, thin ads which appears down the side of page.
Rectangles: (300×250 pixels) these ads usually appears along with the content on the webpage.
Search Ads: Search advertising is a method of showing ads on those webpages which appears as a result
of search query placed by the user on the search engine. Search Advertising is based on the concept of
reaching out to the customer when they are looking for you. This is done by focusing on the keywords
that users enter in the search engines. The keywords can be a string or a phrase. The search engine firms
performs auctions to sell the ads on the basis of the bids received for keywords.
Process Used by Search Ads: When the publisher wants to have ads served on its webpage, it reaches
out to the search engine firm. Search Engine relates the content of the webpage with the keywords.
These keywords are then placed for the auction and once this keyword gets the bid for the ads, the ads
are served on the webpage.
CPM, CTR, CPA, CPC, and Total Time spent on the webpage.
Social Media Advertising: Social Media Advertising is the method of utilizing the social media sites for
reaching out to the potential customers. With million no. of users daily accessing the platforms like
Facebook and twitter it has become a potential place for advertisers to promote their ads. The huge
benefit for advertisers is that on social sites they get large user database to target. Almost 80% of the
firms use LinkedIn for hiring new employees.
Social media advertising helps in creating commercial publicity through social websites.
Advantages:
Social websites provides the advertisers with the opportunity of attracting larger audience as the no. of
users on social websites is enormous.
Increase in usage of mobile has resulted in social sites being accessed through mobile. So, it’s easier to
reach out to more no. of people.
Social sites get audience from different region, people of different age group and interest. So, advertiser
can target specific audience depending on his campaign.
Email Advertising:
It is the process of reaching out to a group of people via emails. Email marketing is the most affordable,
effective and targeted promotional tool. Emails may contain ads, promotional text for some brand or
product, request for donation or business request. Emails cost very less as compared to other forms of
advertisement like ads on TV, Newspaper ads or promotion through hoardings. No other form of
advertisement address the audience personally with their name. This feature definitely gives email
advertising an edge over other forms of advertising. Performance of the campaign which is done
through email advertising can be easily evaluated and traced. With email marketing audience all-round
the globe can be targeted with same level of efficiency. Sending email to someone in USA requires same
amount of resource as it takes to sending to someone in UK. So, email advertising provides advertisers
with greater reach. The content of the email can vary as per the requirement of the campaign. An email
can be contain plain text as well as graphics and animations.
Tell clients about the benefits of your product and compare it with the rivals.
Provide client with the brief about your organisation and how business is carried out.
Content:
Ad is placed on those websites whose content is similar to that of ads. Content advertising focuses on
maintaining the consistency of the matter on the site. For example: If you are reading an article on
feedback on Nokia Lumia, at the end of the page you might see the article named Samsung latest phone
feedback. That’s a form of content advertising.
Organic Search: Organic Search results are the unpaid sections in the
search engine results page that are determined based on the content’s
relevance to the keyword query rather than because of Search Engine
Marketing. A website can take advantage of organic search by presenting
the website to Google to be filed and afterward making website pages that
depend on specific keywords that the site is focusing on. A website’s
organic rank does not cost any amount every month. The main expense is
the time and exertion to get to that ranking.
Paid Search: Paid searches are advertisements. Search engines will show
ads close to organic search results. This is the primary way search engines
make a profit. Advertisements are almost consistently shown at the very top
of a search result, or in a left/right sidebar. Paid search works on a pay-per-
click model. Paid search is a kind of contextual advertising where site
owners pay a charge to have their site shown in top search engine results
page placement.
Organic Search vs Paid Search
S.
Parameters Organic Search Paid Search
No.
2. Clicks Organic Search gets less clicks. Paid search gets more clicks.
Instant results
Costs nothing Provides keyword info for
Impressive Return on SEO
Investment (ROI) Impressive Return on
By maintaining SEO Investment (ROI)
strategy as well as Allures ready-to-buy users
expanding that, a company Some instances of ad
can take maximum benefit campaign data: Keywords,
8. Pros out of it. Time spent on the page,
Increasing credibility Demographics and other
Alluring relevant users information.
You can help with a variety You can help with a variety
of alternative marketing of alternative marketing
outlets, including Social, outlets, including Social,
Paid, Email, Video, and Paid, Email, Video, and
more more
Suitable for all budgets
SMS Marketing
If this SMS marketing definition sounds too complicated — don’t worry. This article
covers all of the above to give you a better idea of how SMS marketing can enhance
your digital marketing strategy.
It’s no secret that developing relationships with customers takes work. If you want to reach
your customers, you can’t wait for them to come to you. You have to be proactive and go
where they are.
And they’re more often than not on the go, with only their mobile devices in their pockets.
So text messages along with email, WhatsApp, and push notifications, give you a direct line
of contact. This has made text message marketing (also called mobile marketing and SMS
marketing) one of the most effective forms of communicating with customers when done the
right way.
SMS can be used in a number of different ways. I will share with you some of the most
common use cases to give you a better idea of what you can do with SMS and how it might
help your business.
Coupons and promotions are an excellent way to drive more people to your store or website.
If you are conducting a limited-time sale or promotion, you obviously want as many people
to hear about it as possible.
SMS marketing campaigns are a great channel to communicate these offers, especially if you
want to let customers know while they are on the move. That way you can be sure that they
don’t miss out because they didn’t get the message in time.
There are a lot of moving parts that go into planning and executing an event. The more
people you have attending the event, the more challenging it becomes to communicate the
necessary information to everyone.
With SMS, you can easily communicate any changes, cancellations, general information, or
updates with better real-time engagement than email or other channels.
Appointment reminders
If your business runs on scheduled appointment times, then you know the frustration of
having clients forget appointment times and show up late. Even more frustrating, clients fail
to show up at all.
Not only does this throw off your schedule, it wastes your time. It means that you may have
turned down other appointments because that appointment slot was taken.
Sending reminder text messages is a fantastic way of making sure that people don’t forget
their appointments. Simply use marketing automation to set up an automated text to follow
up each appointment booking.
Internal alerts
If you have a large number of employees, it can be hard to communicate urgent messages
(office closures, emergency updates, etc.) to everyone all at once.
You can send them an email, but they may not see it (I know I don’t check my work email
too often outside of work). SMS is a great way to guarantee that everyone receives your
message on time.
Ubiquity of smartphones
With 85% of adults in the US owning a smartphone in 2021, SMS is an excellent way to
reach customers directly. By including a link in this text, you can drive engagement with
your business online.
Closes the email marketing loop
Although email and SMS marketing have many similarities in their strategy implementation,
they work best in tandem. As mentioned earlier, you can use SMS to send instant
notifications, while email contains more long-form content like a newsletter with useful
resources.
High engagement rates
SMS engagement rates are astronomical compared to email, with 90% of SMS messages
read within 3 minutes of receiving them. This makes SMS very helpful in delivering critical
information with a high success rate.
Great for emerging markets
If your business is trying to operate in countries where data is expensive and wi-fi is less
common, SMS is a much better channel to communicate information.
Text messages can be a great addition to your digital marketing efforts, no matter if you’re a
small business owner or a corporate communications lead. They serve the unique function of
communicating very urgent information in a highly reliable way.
But, there are certain businesses that reap major benefits of SMS marketing:
Text messaging is a very effective and direct line of communication to the customer. But,
there are rules that you should consider when planning your SMS marketing strategy.
The first, and most important one is receiving permission from your contacts to send them
SMS messages. Simply ask for consent to use their phone numbers for marketing, just like
you do for email marketing. And don’t forget to leave them the option to unsubscribe via link
in each text message.
Unlike email or social media, which are only checked a few times daily, people open text
messages almost immediately. This is great for urgent messages, but you don’t want to abuse
this power by disturbing contacts at odd hours in the day.
Would you want to run out and use a coupon that just woke you up at 2 AM on a Wednesday
night? Didn’t think so.
Some countries even have laws about when you can send marketing text messages (e.g.
France does not allow SMS marketing on Sundays, holidays, or anytime after 10 PM).
When sending bulk SMS messages, most providers send them through a shortcode, which
means your contacts won’t know it is coming from you.
That is why you have to let your contacts know who is sending the message in the first place.
You don’t want to send a promotional coupon to customers and not have them know where
to go, right?
Just like with other marketing messages, urge people to take the next step. What do you want
them to do? Visit your website? Come to an event? Tell them to drive click-through rates.
SMS and email marketing are two channels that are very complementary. You can create
campaigns through both channels, using email for including more detailed information and
SMS to communicate more time-sensitive or urgent information.
SMS marketing messages are sent from “short codes,” as opposed to full telephone numbers.
These short codes are typically 5-6 digits, and can be associated with one sender, or shared
across multiple senders.
Many countries (including the US) do not allow sender information to be altered. This means
your message will appear as a text message from whatever short code your provider used
(not from your business). That is why it’s important to include your company’s name in the
message.
There are two message types you can send with SMS marketing:
1. Campaigns: Campaign messages are the classic “one-to-many” bulk text messages.
They are typically used to communicate promotions (coupons, sales, etc.), or general
information (event details, updates, weather alerts, etc.).
2. Transactional: Transactional messages are “one-to-one” messages that are triggered
by a certain event or behavior. An example of this would be an order confirmation or
shipping notification for an ecommerce purchase. These messages communicate
relevant and timely information to an individual.
Only one to find out — test it on your audience! If you’re already using email, try including
SMS marketing in your mix as well.
Now you should have a better idea of what SMS marketing is, and why it is great. Here’s a
quick recap of some of the pros:
Real-time
Reliable delivery
Direct connection to the customer
High engagement
Compliments your email marketing strategy
Web Analytics
A business needs it to collect the data about ongoing activities, results, and effects
of policies and strategies, etc., when it comes to online marketing. Web analytics
comes to help to do this.
Web analytics is used to determine the performance of investments assigned in
terms of online advertises, customers, and business profitability. Web analytics
plays an important role in calculating ROI of your business.