Electric Vehicle (EV) Technician Certificate Program

Self-paced, skills based, online training in EV technology when you want, where you want and at your own pace.

The EV Technician training program is intended to address a

global need for people who are skilled in diagnosing, servicing The EV Technician program
and repairing high voltage EVs and residential & commercial contains the following Modules:
charging stations. 1. Introduction to EVs
The program has been developed for adult learners pursuing 2. Basic Electricity
training through independent study. It’s suitable for automotive
technicians, electricians or anyone interested in the rapidly 3. Direct Current Circuits
expanding sector of EVs and charging stations. No background 4. Alternating Current Circuits
in auto mechanics or electronics is required and there are no
post-secondary academic prerequisites, so anyone can get 5. Power Electronics
training in this rapidly growing industry. 6. Batteries & Fuel Cells
7. Battery Charging Systems
8. DC Motors & Controls
9. AC Motors & Controls
10. Powertrains
11. Sensors & Actuators
12. Communication & Control Systems
13. Safety, Maintenance, & Repairs
14. Autonomous Vehicles

EV with battery panel highlighted in green

Areas of study:
• Introduction to electricity and electronics
• Troubleshooting EV power electronic devices,
sensors and actuators
• EV powertrains including inverters, traction motors
and batteries
• AC variable frequency motor control systems
• EV Communication and control systems
• High Voltage EV safety systems
• Battery packs, fuel cells and battery management
systems Module 10 Basic block diagram
• Commercial and residential battery charging stations
• Principles and applications of autonomous vehicles Learning with Laboratory Simulations
• EV maintenance, repair and troubleshooting techniques One of the main learning features of the EV program is the
complete integration of laboratory experiments and projects
within the presentation of the EV theory. This is accomplished
through simulation software that simulates the behavior
of electronic circuits used in batteries, motors and other
components of electric vehicles. Students who enroll in the
program receive a licensed copy of CircuitLogix, a leading
commercially available simulator that includes both 2D- and
3D-circuit simulation tools. The simulation allows EV technicians
to safely learn how to service, repair and maintain high-voltage
devices and circuits that are part of every electric vehicle.

Speak to a Program Consultant Today

Call Toll-free: 1-844-223-6351 · www.trainnd-gbc.com
SIMULATION SOFTWARE CircuitLogix Simulator includes:
3DLAB Circuit Simulations Highly intuitive graphic user interface:
The 3DLab simulator is used in the introductory modules of the • Fit-circuit-to-window feature
program to help students visualize basic electronic circuits and • Versatile circuit node naming
to begin to interact directly with them, just like in a real lab. The
3DLab software creates a multimedia environment that is very • Context-sensitive on-line Help
engaging particularly for students with no prior, or a minimal, • Zoom in or out 10%-1000%
electrical or electronics background. 3DLab allows students to • Wide range of user-definable colors
safely perform experiments and further their understanding of
• Undo, Redo, Duplicate and Merge circuits
simple electrical and electronics circuits that are fundamental to
understanding how EV powertrains and control systems function.
Interactive components:
• 50 pre-built EV lab projects
• 150 pre-built electronics/electricity lab projects
• 40 new EV specific components
• Snap grid with device “nudging” using arrow keys
• Device rotation in 90-degree increments
• Rotate, Mirror and Repeat placement

Flexible wiring:
• Automatic point-to-point wiring
• Wire connectivity maintained during moves
• Click-and-drag wire repositioning
CircuitLogix is used to create examples: A PWM using digital oscillator to vary duty cycle • User-sizable connection area for wires
• Multiple wires to the same device pin
CircuitLogix Simulator • Cut and extend wires
CircuitLogix is a powerful, yet easy to use circuit simulation
tool which includes thousands of electronic devices, as well as
test equipment and troubleshooting tools. There are hundreds
of pre-built laboratory projects that are part of the course
The Student Support Center
curriculum, plus students can build and design their own circuits To fully support your distance education learning experience
to further their knowledge and understanding of electricity in our program, we provide a comprehensive student support
and electronics. The focus of the lab projects is to reinforce the system to give our students every opportunity to get technical,
EV theory that is covered by enabling the students to test and tutorial or administrative help, when and how you need it.
troubleshoot actual circuit schematics that are used in EVs. The Student Support Center is
By using CircuitLogix, students will enhance their knowledge open Monday through Friday
and skills in the study of communication and power electronics from 9:00 am until 10:00 pm
by observing and interacting with devices and circuits that are (EST) and Saturday & Sunday
common in EVs and hybrid EVs. from 9:00 am to 5:00 pm.
Calling into the Support
Center is free using our 1-800
toll-free number.

FOR MORE TrainND Northwest

1-844-223-6351
INFORMATION [email protected]
PLEASE CONTACT
US AT :
ELECTRIC VEHICLE TECHNICIAN PROGRAM DESCRIPTION

Module 2 – BASIC ELECTRICITY

This module introduces students to the fundamentals
of current, voltage and resistance and Ohm’s law. In
addition, the module introduces essential concepts such
as the relationship between temperature and resistance,
electron velocity, and the direction of current flow. The
module also covers the difference between work and
energy and explains the methodology of calculating
power consumption.
Learning Outcomes:
• Apply the principle of electric charge
• Express Coulomb’s Law
• Define electric current
Table of Contents • Explain electron flow and conventional flow
• Describe electric potential and voltage
• List the five main types of voltage sources
1. Introduction to EVs
• Differentiate between a voltage and current source
2. Basic Electricity • Define resistance
3. Direct Current Circuits • Explain the difference between capacitance and
inductance
4. Alternating Current Circuits • Use Ohm’s law to find voltage, current or resistance
5. Power Electronics • Describe relationship between temperature and
resistance
6. Batteries & Fuel Cells
• Differentiate between work and energy
7. Battery Charging Systems • Determine efficiency of an electrical device
8. DC Motors & Controls • Calculate power consumption in kilowatt-hours
9. AC Motors & Controls
Module 3 – DIRECT CURRENT CIRCUITS
10. Powertrains
This module is designed to cover the fundamentals of
11. Sensors & Actuators series, parallel, and series-parallel circuits. A discussion
12. Communication & Control Systems of positive ground and negative ground is presented,
as well as the effects of connecting voltage sources
13. Safety, Maintenance, & Repairs in parallel. The theoretical and practical aspects of
14. Autonomous Vehicles basic circuit calculations using Kirchhoff’s voltage and
current laws are also presented in this module using
a combination of video, animation, and laboratory
Module 1 – INTRODUCTION TO EVs projects using CircuitLogix simulation software.
This module is designed to introduce the student Learning Outcomes:
to the fundamental concepts of electric vehicles • Describe how voltages are distributed in a series
(EVs) and describe some basic applications. This circuit
module covers the differences between BEVs, HEVs • Define Kirchhoff’s Voltage Law and Current Law
and FCEVs and describes the advantages of electric • Determine the polarity of emfs and voltage drops
motors over internal combustion engines. The basic • Calculate internal resistance
types of EV frames are discussed as well as the • Use the voltage divider and current divider rule
purpose of the reduction gearbox. • Describe the effect of connecting voltage sources
in paralle
Learning Outcomes: • Define positive ground and negative ground
• Differentiate between a BEV, HEV, and FCEV • Determine the total resistance in a series-
• List the three main types of HEVs parallel circuit
• Calculate the MPGe of an electric vehicle • Calculate voltage drops and power
• Describe two EV accessories with the highest • Explain the purpose of loaded voltage dividers
range impact • Describe the basic principles of DMMs and probes
• Name three EV regulatory agencies • Troubleshoot DC circuits
• Differentiate between series hybrid and
parallel hybrid
• Define the term instant torque
• Name four advantages of electric motors over ICEs
• Describe the main difference between an ECU
and VCU
• List three types of EV frames
• Explain the purpose of a reduction gearbox

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Electric Vehicle Technician Program Description Page 2
Module 4 – ALTERNATING CURRENT CIRCUITS Module 6 – BATTERIES AND FUEL CELLS
This module introduces the fundamentals of This module provides an introduction to EV batteries
alternating voltages and currents. In addition to and fuel cells and describes the three main types
sine waves, the module also covers non-sinusoidal of batteries used in an EV. The student will learn
waveforms and harmonic frequencies. The phase to calculate the internal resistance of a battery and
relationships between alternating current and voltage explain the chemical composition of EV batteries
are also described. The principles of transformers and fuel cells. The module also covers the main
and transformer polarity are presented as well as the components of a battery management system and
effects of inductive and capacitive reactance on AC describes standard protective measures and safety
circuits. considerations for EV batteries.

Learning Outcomes: Learning Outcomes:

• Identify sine waves • Differentiate between calendar life, charge cycle,
• Explain the instantaneous value of a sine wave and cycle life
• Define impedance • Define the term “battery capacity”
• Determine the average and RMS values of a • Explain the difference between SoH and SoC
sine wave • Calculate the internal resistance of a battery
• Describe the phase relationships between • List the three main types of batteries used in EVs
alternating current and voltage • Explain the purpose of a separator in a battery cell
• Explain the basic operating principle of • Name three types of cathode materials in a
transformers lithium-ion battery
• List the standard markings used to identify • List five types of fuel cells
transformer polarity • Describe the main components in a battery
• Differentiate between a sinusoidal and management system
non-sinusoidal wave • Explain the difference between a relay and a
• Name three types of non-sinusoidal waves contactor
• Define harmonics • Differentiate between a CMC and BMC
• Explain the effects of inductive and capacitive • Name five protective measures for EV batteries
reactance on AC circuits
• Discuss power in AC circuits Module 7 – BATTERY CHARGING SYSTEMS
This module will focus on the various types of
Module 5 – POWER ELECTRONICS battery chargers in use, including Level 1, 2 and
This module will provide the student with an 3 EVSEs. It will also cover the five basic types of
introduction to power semiconductor devices including EV connectors and the principle of bidirectional
power MOSFETS and IGBTs. The module is designed charging. In addition, the student will learn how to
to demonstrate the purpose of rectifiers, inverters and calculate charging time and charging cost. Upon
converters and their application in EV powertrains. completion of this module, the student will also be
A discussion of filters is also covered along with a able to describe the purpose of OCPP and the main
comparison of isolated and non-isolated converters. considerations for commercial EVSE installations.
In addition, an introduction to troubleshooting power EVSE test equipment will also be discussed as well
electronics devices and circuits is presented. as the steps required to safely charge an EV.

Learning Outcomes: Learning Outcomes:

• Define power electronics • Differentiate between Level 1, Level 2 and Level
• Explain the difference between a FET and a BJT 3 chargers
• List two main types of power transistors • Define the term acceptance rate
• Differentiate between enhancement and • Explain the purpose of power factor correction
depletion mode in an OBC
• Describe the operation of an SCR • Name the two main types of Level 3 chargers
• Compare inverters and converters • Describe the principle of bidirectional charging
• List three types of rectifiers • List the five basic types of EV connectors
• Explain the difference between a coupling and • Calculate charging time and charging cost
bypass capacitor • Define the term peak shaving
• Describe the purpose of filters in power • Explain the purpose of Open Charge Point
electronics circuits Protocol (OCPP)
• Compare isolated and non-isolated converters • Name five considerations for a commercial
• Name five types of converters EVSE installation
• Troubleshoot diodes, rectifiers, and transistors • Describe the main features of EVSE test equipment
• Discuss the two main safety hazards associated
with EVSEs
• List seven steps that ensure safe charging of an EV

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Electric Vehicle Technician Program Description Page 3
Module 8 – DC MOTORS AND CONTROLS Module 10 – POWERTRAINS
It is in this module that the student learns the This module will focus on EV powertrains and its
principles of DC motors and the systems that are components and systems. The student will learn the
used to control their speed and direction. The three types of differentials used in EVs and the main
main components of a DC motor are explained components in a motor controller. The difference
and the fundamentals of torque, counter emf and between 4WD and AWD powertrains is also discussed
speed regulation are introduced. The applications as well as the reason for using field weakening in
of DC motors in EVs are presented and the most regenerative braking. This module also introduces
popular DC motors, including BLDCs are described. the student to EDUs and the operating principles of
An introduction to pulse width modulation (PWM) mild hybrid and full hybrid powertrains.
and regenerative braking is included as well as the
principles of four quadrant operation of a motor. Learning Outcomes:
• Differentiate between powertrain, drivetrain
Learning Outcomes: and driveline
• Name the main components of a DC motor • Name the three main types of EV motors
• Explain the purpose of commutation • Describe the operation of an EV transmission
• Differentiate between a stator and an armature • List the three types of differentials used in EVs
• Define torque and counter emf • Explain the difference between 4WD and AWD
• Calculate the torque of a DC motor • Name the main components in a motor controller
• Explain the operating principle of BLDC motors • Describe the purpose of FOC in EV applications
• Name the two commutation methods in BLDCs • Explain how field weakening is used for
• Determine the % speed regulation of a DC motor regenerative braking
• Calculate the step angle of a stepper motor • Name the three main components in an EDU
• List five types of stepper motors • Describe how unsprung weight affects in-wheel
• Explain how PWM is applied to DC speed control motors
• Define the terms dynamic and regenerative braking • Differentiate between a mild hybrid and full hybrid
• Describe the four quadrant operation of a
DC motor Module 11 – SENSORS AND ACTUATORS
This module introduces the student to the
Module 9 – AC MOTORS AND CONTROLS fundamentals of EV sensors and actuators. In
This module provides an introduction to the basic addition to pressure and temperature sensors, the
operation of AC motors and explains the difference operating principles of ultrasonic sensors and the
between synchronous and asynchronous motors.. purpose of digital cameras in driver assist systems
Starting torque and breakdown torque are described. is also covered. The student will also learn the main
In addition, the student will learn how to calculate types of actuators on the body of EVs and be able to
synchronous speed and speed regulation of AC describe the operation of solenoid valves and motor
motors. The advantages of PMSMs over induction position sensors. In addition, the steps required
motors in EV applications are also presented. The for troubleshooting sensors and actuators is also
main components in AC motor speed control are discussed.
also discussed.
Learning Outcomes:
Learning Outcomes: • List the four main quantities measured by sensors
• Explain the basic operating principles of in EVs
induction motors • Describe the difference between and NTC and
• Differentiate between synchronous and PTC thermistor
asynchronous motors • Name three applications for pressure sensors
• Define starting torque and breakdown torque in EVs
• Describe how torque is developed in a 3-phase • Explain the operating principle of ultrasonic sensors
induction motor • List four applications of digital cameras in driver
• Calculate synchronous speed assist systems
• Name three types of synchronous motors • Name three types of actuators on the body of EVs
• Describe operation of a permanent magnet • Describe the operation of solenoid valves in
synchronous motor EV applications
• List three advantages of a PMSM over an • List four applications of temperature sensors in
induction motor EV powertrains
• Differentiate between flux density and power • Explain the difference between Hall-effect and
density shunt current sensors
• Name the main components in AC motor speed • Name the two methods of motor position sensing
control • Discuss how speed is measured in an EV
• Explain the difference between scalar control & • Describe the danger of thermal runaway & how
vector control it can be prevented
• List the three basic steps for troubleshooting
sensors and actuators

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Electric Vehicle Technician Program Description Page 4
Module 12 – COMMUNICATION AND Module 14 – AUTONOMOUS VEHICLES
CONTROL SYSTEMS This module introduces the student to autonomous
It is in this module that the student learns the vehicles and the fundamental differences between
principles of gateways and communication buses. AVs and EVs. The various levels of autonomy are
The five main communication protocols in EVs discussed as well as the benefits of each respective
are also described including the CAN protocol. level. A comparison of relative and global localization
Communication conductors are also discussed and is presented, Various types of odometry sensors and
the basic operating principles of MCUs, VCUs and AV steering controllers are described. In addition,
ECUs are explained. In addition, an introduction the module also provides an introduction to artificial
to zonal architecture and domain architecture is intelligence (AI).
presented.
Learning Outcomes:
Learning Outcomes: • Differentiate between an AV and EV
• Explain the purpose of a communications bus • Define phantom traffic jams
• List the seven layers in the OSI topology • List three benefits of AVs
• Differentiate between ring, star and bus topology • Describe the meaning of spatial perception
• Describe the purpose of a gateway in a • Name the six levels of autonomy
communication system • Differentiate between static and dynamic
• Compare a CAN transceiver’s recessive and object detection
dominant state • Explain the basic principle of Kalman filters
• List five types of communication protocols used • Describe the operation of flash LiDAR
in EVs • Compare relative and global localization
• Explain the main difference between CAN and • Explain the purpose of sensor fusion
CAN FD Name four benefits of automotive Ethernet • Name two types of odometry sensors
• Compare three of the most common • Discuss the three most popular AV steering
communication conductors in EVs controllers
• Describe the basic operating principles of MCUs • Define the term Artificial Intelligence (AI)
• Explain the difference between a VCU and ECU • Differentiate between machine learning &
• Differentiate between zonal architecture and deep learning
domain architecture

Module 13 – SAFETY, MAINTENANCE,

AND REPAIRS
This module describes the difference between active
safety and passive safety and outlines the most
important safety features found in EVs. It also covers
safety risks associated with ADAS and hazardous
conditions such as arc flashes. Safety equipment
such as PSSs, battery protection units and battery
management systems are also described. In
addition, the module also includes a discussion of
PPE requirements for troubleshooting EVs as well as
safe troubleshooting practices.

Learning Outcomes:
• Differentiate between active safety and
passive safety
• List seven safety features found in EVs
• Describe the two main safety risks associated
with ADAS
• Distinguish between an arc flash and an arc blast
• Explain the operation of a pyrotechnic safety
switch (PSS)
• Differentiate between an active and passive
discharge system
• Compare a battery protection unit and battery
management system
• Distinguish the maintenance procedures for high
voltage vehicles
• Name five types of sensors in an EV charging
station
• Describe a typical EV maintenance schedule
• Differentiate between PIDs and DTCs
• List five types of essential PPE for troubleshooting
HV systems
• Apply safe troubleshooting practices to HV systems

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TECHNICAL DISTANCE EDUCATION PROGRAMS

FREQUENTLY ASKED QUESTIONS

This fact sheet presents some of the more commonly asked questions about the Automation, Electronics,
Electromechanical, Electric Vehicle (EV), Robotics PLC and PLC Technician II Programs at TrainND
Northwest.

Q1: What kind of Certificate is issued by TrainND Northwest?

A: Upon successful completion of any of the Automation, Electronics, Electromechanical, EV, Robotics, PLC or
PLC Technician II Programs a Certificate of Completion will be issued by TrainND Northwest, a division of
Williston State College (WSC).

Q2: Is Williston State College accredited?

A: TrainND Northwest is a division of Williston State College (WSC), a two-year public community college
in the North Dakota University System (NDUS). The North Dakota State Board of Higher Education is the
policy-setting and advocacy body for the NDUS.

Q3: Are the Certificates Credit Bearing?

A: The programs are offered as not-for-credit programs.

Q4: What do the programs cost and what payment options are available?

A. There are two payment options for the Automation Technician Certificate program.

Option 1 - Full Registration: $1780

Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Learn Registration
Initial registration is $560 (includes web-based curriculum, laboratory simulation software and Module 1
exam) and registration for each of the remaining 17 can be purchased singly or in groups at a later date.

There are two payment options for the Electronics Technician Certificate program.

Option 1- Full Registration: $1760

Students register and pay for the complete program at one time.
Option 2 -Pay-As-You-Learn Registration
Initial registration is $380 (includes web-based curriculum, laboratory simulation software and Module
1 exam) and registration for each of the remaining 23 modules is $60/module. Students may register
for one or more modules at any time.

There are two payment options for the Electromechanical Technician Certificate Program.

Option 1- Full Registration: $1760

Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Go Registration
Initial registration is $380 (includes web-based curriculum, laboratory simulation software and Module
1 exam) and registration for each of the remaining 23 modules is $60/module. Students may register
for one or more modules at any time.

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There are two payment options for the Electric Vehicle Technician Certificate Program.

Option 1- Full Registration: $1750

Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Learn Registration
Initial registration is $580 (includes web-based curriculum, laboratory simulation software and Module 1
exam) and registration for each of the remaining 13 modules is $90/module. Students may register for one or
more modules at any time.

There are two payment options for the PLC or PLC Technician II Certificate Program

Option 1 - Full Registration: $1700/program

Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Learn Registration
Initial registration is $440 (includes web-based curriculum, laboratory simulation software and Module 1
exam) for each of PLC or PLC II. Registration for each of the remaining 18 modules is
$70/module.

There are two payment options for the Robotics Technician Certificate Program.

Option 1- Full Registration: $1660

Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Learn Registration
Initial registration is $490 (includes web-based curriculum, laboratory simulation software, user guide
and Module 1 exam) and registration for each of the remaining 13 modules is $90/module. Students
may register for one or more modules at any time.

Q5: Are there prerequisites for these programs?

A: Students entering this program should have a high school diploma with credits at, or above, the general
level or hold an equivalent mature student status. An electronics background is helpful but not essential.

Q6: Do the programs have a specific start and end date?

A: No, the Automation, Electronics, Electromechanical, EV, Robotics, PLC and PLC Technician II Programs are
open enrollment programs with no predetermined time limits. That means you can start at your convenience
and finish at your own pace.

Q7: How long does it take to complete each Certificate program?

A: The average completion time is between 28-34 weeks of part-time study. The flexible computer-based
modules are designed to fit into your schedule not ours, so you can work at your own pace to complete the
programs.

Q8: Are there exams and how are they written?

A: Yes, there are exams. The exams are written using a computer-based testing software package. A timed, 90-
minute exam is taken to complete each module. The exams are downloaded by the student from our web site,
completed by the student and then returned to us electronically for grading.

Q9: What is the passing grade for the programs?

A: You must obtain a 60% or higher to successfully complete each module of each program.

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Q10: Do I ever have to physically attend the college?
A: No, these programs are offered entirely by distance education.

Q11: What is included in the Interactive Learning Package?

A: The Interactive Learning Package includes;

• Web-based curriculum
• Lab simulation software
• Tutorial and Technical Support
• Access to additional online program resources
• Online Testing
• An optional textbook is available at an additional cost.
Q12: How do I access the program material?
A: Our program curriculum products are now available by direct download. Once a registration is confirmed, we
will provide new students with a download link from which to download and install the curriculum software.
Q13: What is the difference between the PLC Technician program and the PLC Technician II program?
A: The PLC Technician program provides a basic introduction and is a foundation to PLCs in manufacturing and
includes a lab simulator, PLCLogix 500, for the Rockwell (Allen-Bradley) Logix 500 series PLC control software.
The PLC Technician II program provides a more advanced study of PLCs in manufacturing including DCS &
SCADA systems. The PLCLogix 5000 simulator integrated within in the program emulates the Rockwell 5000
series PLC control software and features 3D simulation and advanced programming.

Q14. Can I enrol in the PLC II program without taking the first PLC program?
A: Yes, we recommend taking the first PLC program if you have little or no background in PLCs, but the first
program is not a prerequisite for PLC II. So, PLC II can be completed without taking the first PLC program
however it is more challenging to learn since it uses tag-based addressing versus traditional IO addressing
found in most other PLCs.

Q 15: If each certificate program teaches a different type of PLC, which PLC is the most popular in industry?
A: The first PLC program covers PLCs such as Allen-Bradley SLC 500 and Rockwell RSLogix 500, and these PLCs
have a larger number of customers than the RSLogix 5000 PLC. The RSLogix 5000 PLC uses tag-based
addressing and is replacing older systems due to its flexibility, power, and unique capabilities. To really
understand PLCs you should know both methods of I/O addressing, traditional and tag-based, since both are
very popular in industry.

Q 16: How do you obtain hands-on-experience with these programs?

A: All of our programs use state-of-the-art simulators that act as real world tools. With the Electronics,
Electromechanical & Electric Vehicle simulators (CircuitLogix and 3DLab) you also can design test and debug
analog, digital and mixed mode circuits. With the PLC simulator (PLCLogix 500 or PLCLogix 5000) you can write
and run real PLC programs and verify their operation. Robologix, the Robotics simulator, allows for the
programming, testing, and debugging of robot- control programs. LogixSim, the simulator included in
Automation program, includes both 2D- and 3D- simulation software and features CircuitLogix, RoboLogix,
PLCLogix 5000, and 3DLab simulation products.

Q 17: Do these programs have industry recognition?

A: The Automation, Electronics, Electromechanical, EV, Robotics, PLC and PLC Technician II Certificate
programs were created in direct response to requests from industry. The programs were developed to

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meet the emerging requirements of industry and to provide the highest quality education and relevant
training to students.

Q 18: What computer hardware and software is needed to complete these programs?
• Intel Core i3, i5, i7, AMD Ryzen 3, 5, 7 or equivalent processor for AT/PLC/PLCII/RT
• Intel Pentium or equivalent processor for ET/EM
• 4GB RAM for AT/PLC/PLCII/RT
• 2GB RAM for ET/EM/EV
• 500 MB of available disk space
• Windows 7/ Windows 8/Windows 8.1/Windows 10/Windows 11
• 32 and 63 bit compatible
• Internet Access
• Email account
Note: Our program software is strictly made for Windows Operating Systems and will therefore only run-
on Windows-based computers. It will NOT work on Apple computers running Mac Operating Systems such
as Macbook, Chromebook computers running Chrome Operating Systems such as Google Pixelbook or any
device running Linux Operating Systems.

Q 19: What kind of partnership does TrainND Northwest have with George Brown College?
A: While enrolled in the any of these TrainND Northwest programs, students receive technical and tutorial
support from the program’s Distance Education Support Services Center, which is managed by George Brown
College. The Support Services Center is open Monday through Friday, from 9:00 am until 10:00 pm (EST) and
can be contacted through a toll-free number (1-844-223-6351) or by email at info@trainnd- gbc.com.

Q 20: What is the withdraw, drop and refund policy for these programs?
A: To receive a tuition refund, a student must provide the Distance Education Support Services Center with a
written Request to Withdraw letter no later than ten business days after receiving the course materials. There
will be a $20 administration fee charged, per program, to process the refund.

Please note that there is no refund on the web-based program material. Please note that the textbooks
cannot be returned for a refund.

Allow 4 to 6 weeks for processing and mail delivery of tuition refund checks. If you do not receive your tuition
refund check within 6 weeks of submitting your Request to Withdraw letter, please contact the Distance
Education Support Services Center at toll-free (1-855-335-0099).

Please include the following information in your Request to Withdraw letter:

1. Name
2. Student Number
3. Course Registration Number
4. Reason for withdrawal
5. Signature

A Request to Withdraw refund request letter should be emailed to the Distance Education Support Services
at info@trainnd-gbc.

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Q 20. What is the Honor System Policy?
A. Once enrolled in the Automation, Electronics, Electromechanical, EV, Robotics, PLC or PLC Technician II
Programs; you are responsible for obeying and supporting an honor system that prohibits lying, cheating, or
stealing in relation to the academic practices of TrainND Northwest. The honor system also requires you to
refrain from conduct that significantly impairs the welfare or the educational opportunities of others in the
TrainND Northwest community. You are expected to do your own work in all aspects of your course.

Q 21. What if I am interested in enrolling in other programs at TrainND Northwest?

A. Please visit our website at: www.willistonstate.edu/trainnd to find out more about TrainND Northwest
TrainND Northwest unique and flexible programs that allow students access to unparalleled career education
opportunities.

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