BYOPYealink T58 HPBX 3

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How to Configure Yealink T58:

This guide will not demonstrate in the included video, how to retrieve the sip registration information. Please use one of the following methods to retrieve the
sip information after logging into the customer’s account from the admin portal.
1. Services > Voice Services > Users > click on a user’s name > Cloud PBX tab > Devices tab > Click on the device name > Get Credentials.
2. Services > Voice Services > Devices > scroll down or use the search feature to find a device > Click on the device name > Get Credentials.

To begin configuring your Yealink for use on Intermedia’s network, you will need to pull up the graphical user interface. To locate the IP address from the phone
screen, use the following steps:
1) Swipe down from the top of the phone screen
2) Tap on the “Settings” icon.
3) The first section of options will be “Status”, tap on the Network option.
4) Line 1 will read “IPv4 Status,” tap on this. The phone’s IP address is on the next screen.
5) Enter the IP address into the address bar of a web browser and hit enter.
6) You will then be presented with a screen that looks like this

You will now need to navigate to the Account Page.


The Label and Display Name fields will be your Ext information. It will look like this when completed:

Edit the following fields with your sip information.


- Line Active: Set to “ON”.
- Label: Set to the user’s extension number.
- Display Name: Set to the user’s name or extension number.
- Register Name:
- User Name:
- Password:
- SIP Server 1 > Server Host: hpbx[xxx].telecomsvc.com | ([xxx]) being the 2 or 3 digit server number.
- Enable Outbound Proxy Server: Set to “ON”.
- Outbound Proxy Server 1: Enter the hpbx server information from SIP Server 1.
The device will then attempt to register.
Navigate to Accounts > Advanced and make these changes:
- Keep Alive Type = Default
- UDP Keep Alive Interval (seconds) = 30
- DTMF Type = RFC2833 or SIP INFO
- DTMF Payload = 101
- 100 Reliable Retransmission = Enabled
- Local SIP Port: This needs to be set to 5xxx (Where xxx is equal to your Ext #) in this example we are configuring Ext 323 so we are setting the Local SIP Port to
5323. This allows each phone to use its own port and prevent call failures related to multiple requests for the same port.
- Caller ID Source: Set this to RPID-PAI-FROM
- Subscribe MWI To Voice Mail: Enabled
-Voice Mail: Set this to the extension number
-Voice Mail Display: set to “ON”

Please also remember to set the codec to that which is defined with you SIP credentials in the HostPilot portal. See the below Image, currently we only support
G.729 and G.711u codecs. You will need to remove any other codecs listed in the “Enabled Codecs”.
Next, go to Network > Advanced, and make these changes:
- Voice QoS = 46
- SIP QoS = 46
- Minimum RTP Port = 35000
- Maximum RTP Port = 65000

Now to configure the forwarding options, which is the phone’s direct number, not numbers that forward to the phone. Go to the Features > Forward & DnD.
-Busy Forward > Target: enter the extension/user DiD
-No Answer Forward > Target: enter the extension/user DiD
Pick up and Call Park
- Directed Call Pickup: Set to “ON”.
- Directed Call Pickup Code: *95.
- Group Call Pickup: Set to “ON”.
- Group Call Pickup Code: *96 if they want to pick up ANY call with this option or *97 + a group number if they only want to pick up ANY call from a
specific group that they are a member of.
- Unless using BLF, the BLF settings can be left as is.
- Call Park Mode: Transfer
- Call Park” Set to “ON”.
- Call Park Code: #7

Almost there! Next, go to Phone > Preferences, and make the following change
- Set DHCP Time = Disabled
- Set the correct Time Zone
- Enable or Disable Daylight Saving Time based on your locations DST cycle (If you do not configure this correctly inbound calls will likely fail)
Setting the Dial Plan
For this we will use the standard dialing plan with 3 digit extensions. Information referenced from ikb article 37079.
--Settings > Dial Plan > Dial Now tab
Shown in Line order.
1. 1[2-9]xx[2-9]xxxxxx
2. [2-9]xx[2-9]xxxxxx
3. 911
4. [2-8]11
5. *xxx*[0-1]

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