TSB Volvo Batería

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
12V battery message, Start/Stop unavailable, DTCs CEM-B129F96,

CEM-B10A613
REF NO: ISSUING DEPARTMENT: CAR MARKET:
TJ 34241.2.1 Technical Service United States and Canada
PARTNER: ISSUE DATE: STATUS DATE:
3 US 7510 Volvo Car USA 2020-08-13 2020-08-27
FUNC GROUP: FUNC DESC:
3300 Starting system Page 1 of 4
“Right first time in Time”
Attachment
File Name File Size
TJ 34241_BCSM.jpg 0.1298 MB
Vehicle Type
Eng Struc Week
Type Eng Sales Body Gear Steer Model Year Plant Chassis range
Desc Range
22X 2019-9999 - 201817-999952
23X 2017-9999 - 201617-999952
246 2018-9999 - 201717-999952
256 2016-9999 - 201552-999952
CSC Customer Symptom Codes

Code Description
3M Driving/Automatic start/stop of engine/Does not work
3N Idling/Automatic start/stop of engine/Does not work
LN Battery/Weak or low electrical power
LO Alternator and charge regulator/Power supply problems
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2020 VOLVO CAR USA, LLC
Technical Journal 34241.2.1
VST Operation Number

VST Operation Number Description
36001-2 Diagnostic trouble codes read / reset / known Diagnostic trouble codes with VIDA
31106-2 Battery charging
31116-3 Battery, connection and disconnection
DTC Diagnostic Trouble Codes

Control Module Code Fault Type
CEM B129F96 Permanent
CEM B10A613 Permanent
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* This TJ has been re-written in its entirety
DIM = Driver Information Module

CEM = Central Electronic Module
BCSM = Battery Control Switch Module
Customer concern: DIM message “12V battery charge fault” with permanent DTC CEM - B129F96
Auto Start/Stop may also be unavailable along with DTC CEM - B10A613 that will not clear
If either or both symptoms are present, follow the instructions under Service.
SERVICE:
To clear the listed DTCs, the system must be completely reset:
• Ensure that the main battery is charged and the alternator is charging.
- Use the VIDA Diagnostic Sequence/Service Function: 12V Overview
• Check the voltage of the support battery and charge it if necessary,
- If less than 11 volts, it must be removed from the vehicle and slow-charged for 8 hours/overnight.
• Perform battery reset as described below
Battery Reset
• Disconnect the negative cable on the main battery
• Remove the lower connector (“S”) on the BCSM (See attachment).
• Wait at least 15 minutes
• Reconnect the BCSM and main battery
• Erase all DTC’s.
This will reset the BCSM and the internal flash memory.
Page 2 of 4 2020-08-27
If the DTC(s) still will not clear after 15 minutes, perform the reset again for a longer period of time (up
to 1 hour may be necessary).
Once DTC(s) are clear, road test the vehicle to ensure that the Auto Start/Stop sequences are working as
intended and are repeatable. If the DTC(s) do not reoccur, the vehicle is OK.
If DTCs return, please follow the instructions under Vehicle Report.
NOTE: Auto Start/Stop may be unavailable due to normal circumstances as well. Be sure to review the
conditions necessary for Start/Stop to function located in VIDA under Product Specifications > Design
and Function > Function > Function 28, “Powertrain: Start/Stop”
Warranty claim info:

To get warranty claim accepted for a job described in this TJ, please use following data:
VST OP number: 36001-2/31106-2/31116-3 + applicable CSC.
VEHICLE REPORT:
Yes, please submit a TIE Vehicle Report if the service solution described in this TJ has no effect.
Use concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3300 and
title the report with “BCSM TJ 34241”.
This TJ has one attachment. To view attachment continue to next page.
2020-08-27 Page 3 of 4
Page 4 of 4 2020-08-27

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VOLVO CAR

SERVICE AND PARTS BUSINESS

12V battery message, Start/Stop unavailable, DTCs CEM-B129F96,

“Right first time in Time”

CSC Customer Symptom Codes

VST Operation Number

DTC Diagnostic Trouble Codes

DIM = Driver Information Module

If DTCs return, please follow the instructions under Vehicle Report.

Warranty claim info:

This TJ has one attachment. To view attachment continue to next page.

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