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    The document discusses user account management in Marketing Cloud, including creating one user per person, giving each user the lowest necessary access level, disabling rather than deleting users, and how administrators can add, modify, disable, and reset passwords for users.

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    The document discusses user account management in Marketing Cloud, including creating one user per person, giving each user the lowest necessary access level, disabling rather than deleting users, and how administrators can add, modify, disable, and reset passwords for users.

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    The document discusses user account management in Marketing Cloud, including creating one user per person, giving each user the lowest necessary access level, disabling rather than deleting users, and how administrators can add, modify, disable, and reset passwords for users.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6 views2 pages

    Code

    Uploaded by

    ravi.sfdc888
    The document discusses user account management in Marketing Cloud, including creating one user per person, giving each user the lowest necessary access level, disabling rather than deleting users, and how administrators can add, modify, disable, and reset passwords for users.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    A user record in the application grants access to a person who uses Marketing Cloud.

    As an account administrator,
    use the administrative area of the application to ensure that all users are properly configured.

    Users Screen

    Use this information about user security to help protect the assets in your account and prevent unauthorized access.

     Create one user per person, API process, and third-party system that you integrate with.
     Do not allow users to share usernames and passwords because it increases the likelihood of a compromised
    account.
     Give each user the lowest level of access needed to accomplish their tasks in the application.

    You can’t delete users, but you can disable them. Disabling a user retains the user’s security record and data. Sends
    and automations created by a disabled user continue to run as scheduled in your Marketing Cloud account.

    Your Marketing Cloud contract specifies the number of users you can add to your account. Disabled users and users
    created as part of an AppExchange app don’t count against this number. Users created manually and configured as
    API users do count toward the total number of enabled users.

    As an administrator, you can:

     Add users
     Modify user permissions
     Disable users
     Reset passwords

    When you add a user or reset a user’s password, the system provides a new temporary password for the user, which
    you need to communicate to the user. When the user logs in with that password, they are prompted to create a
    password.

    Upon first login, Marketing Cloud prompts users to provide an identifying question and answer. If a user forgets the
    password, the user can click a link on the login screen and follow prompts to reset the password..

     Add a User
    Add users to your Marketing Cloud Engagement account.

     Modify Marketing Cloud User Settings


    Modify user settings in a Marketing Cloud account.

     Reset a Marketing Cloud User Password


    Reset the passwords and security questions for multiple Marketing Cloud users at the same time using these
    steps.

     Change a Marketing Cloud User Password


    Change a user’s password for their Marketing Cloud account.
     Disable a Marketing Cloud User
    Disable users from accessing your Marketing Cloud account through the settings page in the Users
    workspace.

     Manage Business Unit Assignments for Marketing Cloud Users


    Assign or remove users in your Marketing Cloud account from associated business units.

     Marketing Cloud Account User Permissions


    These permissions determine the actions a user can perform. We recommend enabling permissions for only
    the actions a user must perform as part of their Marketing Cloud account activities.

    SEE ALSO

     Resolve REST API Permissions


     Resolve SOAP API Permissions

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