Tingl Deck v08.2.1 Short
Tingl Deck v08.2.1 Short
Tingl Deck v08.2.1 Short
com
....better than Skype
94% of US consumers and 85% of European consumers ranked live help as useful to extremely useful. The complexity of questions, sensitivity of information required for online transactions, prices of goods and services, and problems transacting online all drive consumers to choose live help services
Art Technology Group 2010
why tingl.com
Market
Online real-time communication (VOIP) - live help services PC to PC Mobile to PC Mobile to Mobile is becoming a standard Media Socialization requires new tools
3. 2. 1. 64% of US consumers and 51% of European consumers have called a customer service number 57% of European consumers and 53% of US consumers have written e-mail inquiries on Web sites 49% of US consumers and 42% of European consumers have used online self service/FAQ tools 37% of US consumers and 27% of European consumers have used click to chat 21% of both US and European consumers have used click to call
Customers
one-man firms online-shops tourism service centers public services firms platforms (e.g. LinkedIn)
4.
5.
Acquisition
Online, PR, Google, Facebook, Cooperation and Affiliates, E-Mail Marketing, Viral Marketing
BEFORE
all via phone or send email
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up to 189 Cent/min in EU media change (web to phone orr email) voice or email only
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Call Now
AFTER
call via tingl OneClickButton
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tingl OneClickButton
a single button for any form of web communication
THE AGENT(ADMIN)
REGISTER On tingl.com
THE AGENT
Call Now !
The CLOUD
tingl.com streaming server
INSERT CODE
in any page of your website
Call Now
OR
THE CLIENT
tingl.com Technology
Competition
No Software (Cloud) Skype ooVoo Zingaya, INVOX iChat Skymol " " C2B* Focus Tel. Routing Text Video Market Focus
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tingl
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Erich Zeiler-Rausch
Sales & Marketing Prev. Int. Marketing Mgr. at Ericsson and Microsoft MSc Interactive Media Management
Christoph Bayer
United Independent E. GmbH TEWI GmbH PCSL Software AG Fine Reader/Abby Europe GmbH
Ewald Weizenbauer
Global Equity Partners AG Aspective Ltd UK Silicon Graphics Inc. Hewlett Packard GmbH
Contact Details
WITO New Media Entertainment GmbH Ewald Weizenbauer [email protected] T: +43 (1) 9718345 M: +43 (0) 664 9248687