2.evolution of Marketing Concepts

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EVOLUTION OF MARKETING CONCEPTS

In this lesson you will learn:

Define the Marketing Concept and its focus on customer needs.


Differentiate between the Production, Product, and Selling Concepts.
Explain the key principles and assumptions of the Marketing Concept.
Analyze the significance of the Societal and Holistic Marketing Concepts.

The Marketing Concept is a way of life in which all of an organization's resources are mobilized to
develop, stimulate, and satisfy the customer while making a profit. It represents a distinct corporate
perspective that views marketing as more than a physical process. Wherever this notion is prevalent,
the marketing organization is future-oriented, customer-oriented, value-oriented, profit-
oriented, and employs modern management principles across all sales, distribution, and marketing
departments.

Earlier marketing involved only the exchange of a product between a seller and a buyer
usually based on money. The prime thought developed on the idea of marketing was that it is a
process of exchange of products between the sellers or producers and the prospective buyers. But as
the markets developed and matured, various philosophies were formulated to understand
the mechanism and concept of the market. The various concepts of marketing are
discussed as under:

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The Production Concept

According to Dr. Philip Kotler, the production concept holds that consumers will prefer products that
are widely available and inexpensive. Manufacturers assumed that buyers would seek out and
purchase fairly priced, readily available products, so they concentrated on improving production and
distribution efficiency. This philosophy rests on the thought that consumers will favor those products
that are available and highly affordable. This concept is based on the following assumptions:

Any product that can be manufactured can be sold.


The most important management duty is to keep manufacturing costs low.
A company should only make a few fundamental products.

The Product Concept

According to the product concept, consumers will prefer products of exceptional quality, have
new features, and provide good performance. As a result, businesses should focus their efforts
on producing continual product enhancements through intensive R&D. The product concept can also
lead to a situation called “Marketing Myopia”. It means customers buy a solution to their problem
rather than a product. So, the marketer has to see the buyer’s needs rather than the product he sells.

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The Selling Concept

Source: cpschools.com

The focus of the selling philosophy was to create a department that was completely responsible
for selling the company's product, allowing the rest of the organization to focus on producing the
items. According to Kotler and Armstrong, the selling concept was oriented on the idea that a
firm can sell whatever product it makes using marketing strategies like advertising and personal
selling.

The assumptions of this Philosophy are:

Producing the best possible product.


Finding the buyer for the product,
The management’s main task is to convince the buyers through high pressure tactics, if
necessary.

The Marketing Concept

As per this concept, Customers' demands are identified, and all of the firm's actions are tailored to
meet those demands as efficiently and effectively as feasible. As a result, According to the
Marketing Concept, accomplishing organizational goals requires recognizing the needs and wants

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of target markets and offering the desired satisfaction more effectively and efficiently than
competitors.

This concept assumes that the customer's requirements and wants, rather than aggressive
selling, should be the beginning point for any marketing process. The essential assumption
behind marketing theory is that "a market should make what it can sell, rather than trying to sell what
it has made."

The Societal Marketing Concept

The idea is that there is a contradiction between consumers short-term desires and society's
long-term interests and that businesses should focus on a practice that ensures long-term
customer and societal welfare. Kotler and Armstrong consider societal marketing orientation as the
best business philosophy to be adopted by organizations. They mentioned, “This new concept is an
attempt to integrate the interests of business with the sometimes contradictory
aspirations of society”.

Holistic Marketing Concept

The Holistic Marketing concept is a product of 21st-century business thinking. The idea is to "create,

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plan, and implement marketing programs, processes, and activities that acknowledge
their breadth and interdependencies". It is thus based on the assumption that marketing should
be approached through the adoption of all marketing activities. Thus, holistic marketing includes :

Internal Marketing
Performance Marketing
Integrated Marketing
Relationship Marketing

Evolution of the Marketing Concept. Available at:


https://openstax.org/books/principles-marketing/pages/1-4-evolution-of-the-marketing-con
cept

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