2.evolution of Marketing Concepts
2.evolution of Marketing Concepts
2.evolution of Marketing Concepts
The Marketing Concept is a way of life in which all of an organization's resources are mobilized to
develop, stimulate, and satisfy the customer while making a profit. It represents a distinct corporate
perspective that views marketing as more than a physical process. Wherever this notion is prevalent,
the marketing organization is future-oriented, customer-oriented, value-oriented, profit-
oriented, and employs modern management principles across all sales, distribution, and marketing
departments.
Earlier marketing involved only the exchange of a product between a seller and a buyer
usually based on money. The prime thought developed on the idea of marketing was that it is a
process of exchange of products between the sellers or producers and the prospective buyers. But as
the markets developed and matured, various philosophies were formulated to understand
the mechanism and concept of the market. The various concepts of marketing are
discussed as under:
According to Dr. Philip Kotler, the production concept holds that consumers will prefer products that
are widely available and inexpensive. Manufacturers assumed that buyers would seek out and
purchase fairly priced, readily available products, so they concentrated on improving production and
distribution efficiency. This philosophy rests on the thought that consumers will favor those products
that are available and highly affordable. This concept is based on the following assumptions:
According to the product concept, consumers will prefer products of exceptional quality, have
new features, and provide good performance. As a result, businesses should focus their efforts
on producing continual product enhancements through intensive R&D. The product concept can also
lead to a situation called “Marketing Myopia”. It means customers buy a solution to their problem
rather than a product. So, the marketer has to see the buyer’s needs rather than the product he sells.
Source: cpschools.com
The focus of the selling philosophy was to create a department that was completely responsible
for selling the company's product, allowing the rest of the organization to focus on producing the
items. According to Kotler and Armstrong, the selling concept was oriented on the idea that a
firm can sell whatever product it makes using marketing strategies like advertising and personal
selling.
As per this concept, Customers' demands are identified, and all of the firm's actions are tailored to
meet those demands as efficiently and effectively as feasible. As a result, According to the
Marketing Concept, accomplishing organizational goals requires recognizing the needs and wants
This concept assumes that the customer's requirements and wants, rather than aggressive
selling, should be the beginning point for any marketing process. The essential assumption
behind marketing theory is that "a market should make what it can sell, rather than trying to sell what
it has made."
The idea is that there is a contradiction between consumers short-term desires and society's
long-term interests and that businesses should focus on a practice that ensures long-term
customer and societal welfare. Kotler and Armstrong consider societal marketing orientation as the
best business philosophy to be adopted by organizations. They mentioned, “This new concept is an
attempt to integrate the interests of business with the sometimes contradictory
aspirations of society”.
The Holistic Marketing concept is a product of 21st-century business thinking. The idea is to "create,
Internal Marketing
Performance Marketing
Integrated Marketing
Relationship Marketing