MBA Specialisation Student Handbook and Prospectus
MBA Specialisation Student Handbook and Prospectus
MBA Specialisation Student Handbook and Prospectus
• IGNOU is a NATIONAL OPEN UNIVERSITY established by an Act of Parliament in 1985 (Act No. 50 of
1985).
• It is the First Open University in the Country to have been accredited with the highest A++ Grade
by NAAC.
• IGNOU has been exempted from applicability of UGC (Open and Distance Learning Programme and
Online Programme) Regulations, vide Letter No. F. No. 1-8/2019 (DEB-I) dated 9th August 2019 &
F.No.2-/2019 (OL) dated 17th March, 2020.
(http://ignou.ac.in/userfiles/Exemption%20from%20UGC%20regulations.pdf)
• The Degrees/ Diplomas/ Certificates issued by IGNOU are recognised by all the member
institutions of the Association of Indian Universities (AIU) and are at par with the corresponding
Degrees/ Diplomas/ Certificates issued by all Indian Universities/ Deemed Universities/ Institutions
etc.
• The UGC Notification No. F. 1-1/2020(DEB-I) dated 4th Sept., 2020 regarding recognition of
Degrees and Certificate acquired through ODL mode states as under: ―
“22. Equivalence of qualification acquired through Conventional or Open and Distance Learning
and Online modes.─ Degrees at undergraduate and postgraduate level in conformity with UGC
notification on Specification of Degrees, 2014 and post graduate diplomas awarded through
Open and Distance Learning mode and/or Online mode by Higher Educational Institutions,
recognised by the Commission under these regulations, shall be treated as equivalent to the
corresponding awards of the Degrees at undergraduate and postgraduate level and post
graduate diplomas offered through conventional mode.”
• All the Programmes are recognized by AICTE vide Letter No. F.No. North-West/2022-
23/1-112783440263 dated 31-May, 2022.
October, 2023
© Indira Gandhi National Open University, 2023
All rights reserved. No part of this work may be reproduced in any form, by mimeograph or any other means,
without permission in writing from the Indira Gandhi National Open University.
Further information on the Indira Gandhi National Open University courses may be obtained from the University’s
office at Maidan Garhi, New Delhi-110 068.
AT A GLANCE
Master of Business
Administration
(Operations
Management)
1.1 Introduction
The Indira Gandhi National Open University was established by an Act of Parliament in 1985 to
achieve the following objectives:
• democratising higher education by taking it to the doorsteps of the learners,
• providing access to high quality education to all those who seek it irrespective of age,
region, religion and gender,
• offering need-based academic programmes by giving professional and vocational orientation
to the courses, and
• promoting and developing distance education in India.
• First Open University in the Country to have been accredited with the highest A++ Grade by
NAAC.
• Emergence of IGNOU as the largest Open University in the world.
• Recognition as Centre of Excellence in Distance Education by the Commonwealth of Learning
(1993).
• Award of Excellence for Distance Education Material by Commonwealth of Learning (1999).
Launch of a series of 24 hour Educational Channels - Gyan Darshan. IGNOU is the nodal agency for
these channels and regular transmissions are done from the studios at Electronic Media Production Centre
(EMPC), IGNOU.
With a view to develop interdisciplinary programmes, the University operates through its Schools of
Studies. Each School is headed by a Director who arranges to organise its academic programmes and
courses in coordination with the School faculty and staff, and different academic, administrative and
service divisions of the University. The emphasis is on providing a wide choice of courses at different
levels.
• certification,
• improvement of skills,
• acquisition of professional qualifications,
• continuing education and professional development at workplace,
• self-enrichment,
• diversification and updating of knowledge, and
• empowerment.
The Programmes offered by the University are in compliance to the National Education Policy 2020. The teaching-
learning arrangements in IGNOU are highly flexible. With this objective in mind, the University has followed a
modular approach to Programme development for many of its degree level programmes. As per the University
policy, programmes with modular approach are designed keeping in mind the need of the learners and offer the
flexibility in the combination of courses as well as methods. The learners have the choice to decide the pace of their
learning and they have the option of course-wise registration for various programmes.
Under the modular approach, each course is allocated a certain credit weightage. A learner enrolled in a modular
programme can exit the programme at designated points and obtain a certificate or diploma, depending on the
number of credits completed. Alternately depending on the number of credits earned, a learner with Certificate
level can complete a Diploma or a Degree.
In IGNOU, modularity has been implemented in two ways. In some Programmes, exit options have been provided
whereby students not wanting to complete the entire programme can make an exit after completion of a 18 IGNOU
Common Prospectus-JULY 2023 defined number of courses and get a Diploma / PG Diploma. This helps the
students in meeting their immediate professional requirement. In the other approach to modularity, students
completing a Diploma / PG Diploma Programme are allowed lateral entry in a degree programme. This helps the
students in upgrading their knowledge / skill as per their requirement and convenience.
The University follows the Credit System for most of its programmes. Each credit in our system is equivalent to 30
hours of learner study comprisingall learning activities (i.e., reading and comprehending the print material,
listening to audio, watching video, attending counselling sessions, teleconference and writing assignment
responses). Thus, 4 - credit course involves 120 hours of study and a 6-credit course involves 180 hours of study.
This helps the learner to know the academic effort he/she has to put in, to successfully complete a course.
Completion of an academic programme (Degree or Diploma) requires successful completion of the assignments,
practical, projects and the Term-End Examination as per requirement of each course in a programme.
In order to provide individualized support to its learners, the University has a large number of Learner Support
Centres, spread across the country. These Learner Support Centres are coordinated by 67 Regional Centres and
Recognised Regional Centres. At the Learner Support Centres, the learners interact with the Academic Counselors
and other learners, refer to books in the Library, watch/listen to video/audio programmes and interact with the
Coordinator on administrative and academic matters. The list of Regional Centres is given in this Prospectus.
Support services are also provided through Work Centres, Programme Learner Support Centres, Skill Development
Centres and Special Learner Support Centres. Online Programmes are delivered on the LMS Platform of the
University. In case the number of students enrolled in a program is small, the University shall provide Technology
Enabled Learner Support (TELS) through Gyan Darshan / Gyan Vani / Swayam Prabha/ Web based support.
The methodology of instruction in this University is different from that of the conventional Universities. The Open
University system is more learner-oriented and the learner is an active participant in the pedagogical (teaching and
learning) process. Most of the instructions are imparted through distance education methodology as per the
requirement.
a) Self Instructional Printed Material: The printed study material (written in self-instructional style) for
both theory and practical components of the programmes is provided to the learners in the form of a single
print book and/or e-book, comprising blocks and units or in the form of separate printed blocks for every
course (on an average 1 block per credit). A block which comes in the form of a booklet usually comprises
3 to 5 units.
Audio-Visual Material Aids: The learning package contains audio and video programmes which have
been produced by the University for better clarification and enhancement of understanding of the course
material given to the learners. A video programme is normally of 25-30 minutes duration.
b) The Video content is available on eGyankosh (www.egyankosh.ac.in) – the digital learning repository of
the University.
The video programmes are also telecast on National Network of Gyan Darshan and Swayamprabha
channels. All Gyan Vani stations broadcast curriculum-based audio programmes as per their schedule that
is notified in advance. In addition, some selected stations of All India Radio also broadcast the audio
programmes. Learners can confirm the dates for the programmes from their Learner Support Centres. The
information is also provided through the university website.
c) Counselling Sessions: Normally counselling sessions are held as per schedule drawn by the Learner
Support Centres. These are mostly held outside the regular working hours of the host institutions where the
Learner Support Centres are located. However, in case the number of students in a programme is small,
face-to-face counselling shall not be organized. In such cases the University shall provide Web
Enabled Academic Support to the learners.
d) Tele conferences: Live sessions are conducted via satellite through interactive Gyan Darshan Channel as
well as simultaneously webcaste at http://ignouonline.ac.in/and via Facebook Live sessions.
e) Practicals /Project Work: Some Programmes have practical/project component also depending upon the
learning requirements. Practical sessions are held at designated institutions for which schedule is provided
by the Learner Support Centres. Attendance at practical sessions is compulsory. For project work,
comprehensive project guide, in the form of a booklet, is provided to the learner along with the study
material.
Gyan Darshan (GD) channel is a major milestone in the field of Educational Television in India. It is a joint venture
of the Ministry of Human Resource Development (MHRD), Ministry of Information & Broadcasting (I & B
Ministry), Prasar Bharati and IGNOU serving as the nodal agency. Launched in the year 2000, GD is a 24-hour
educational channel which offers the best of educational programmes covering a variety of subjects and catering to
a wide range of viewers. These include pre-school, primary, secondary and higher secondary students,
college/university students, youth seeking career opportunities, homemakers and working professionals. The
software is pooled from various educational Institutions and Development Organisations. GD conducts two hours
of live interactive sessions every day to build interactivity in the Open and Distance Learning (ODL) system.
Teachers/Resource persons and IGNOU Regional Center functionaries interact for academic and administrative
matters with students. Induction Programmes for new students and convocations for graduating students are also
conducted live through Teleconferencing every year.
Gyan Darshan is also available on webcast, thus extending the reach of IGNOU programmes to audiences world
over. The Gyan Darshan telecast is also beneficial for students of the formal education system and the viewers can
access Gyan Darshan on IGNOU‘s website http://gd.ignouonline.ac.in/gyandarshan/ . As Gyan Darshan Channel is
must carry channel as per the Government of India Gazette notification, a number of private DTH/Cable Operators
carries Gyan Darshan in their Bouquets. Gyan Darshan is now part of Swayam Prabha and can be watched on
MHRD Channel no.25
1.11 Gyanvani
Gyan Vani (GV) FM Radio was conceived in 2001 as a network of educational FM Radio Channels operating from
various cities in the country. With an aim to enhance and supplement the teaching-learning process, each GV
Station has a range of about 60 kms and covers an entire city/town including the adjoining rural areas. Gyan Vani
serves as an ideal medium for niche audience addressing the local educational, developmental and socio-cultural
requirements of the people. The flavor of the channel is by and large local and the medium is English, Hindi or
language of the region. The overall content pertains to Primary and Secondary Education, Adult Education,
Technical and Vocational Education, Higher Education, Distance Education and Extension Education etc.
Interactive Radio Counseling (IRC) facility is being provided by GV Stations to enable students to interact with the
faculty, academic counselors and student support staff. The live phone-in programmes are popular components of
the network. The programmes broadcast through each stations include both pre-recorded and live content. click the
link – ( http://gd.ignouonline.ac.in/gyandhara/ )
Swayam Prabha is an initiative of the Ministry of Education, Government of India to provide 34 High Quality
Educational TV Channels through DTH (Director to Home) across the length and breadth of the country on 24x7
basis using GSAT 15 Satellite. Curriculum-based course content covering diverse disciplines are telecast through
Swayam Prabha and are provided by NPTEL, IITs, UGC, CEC and IGNOU with the objective of meeting the needs
of lifelong learners in India and abroad. Swayam Prabha channels are broadcasting the recorded videos as well as
live telecasting of IGNOU programmes on 24x7 basis.
1.13 Gyandhara
Gyandhara is an internet audio counseling service offered by IGNOU. Students can listen to the live discussions by
the teachers and experts on the topic of the day and interact with them through telephone, email and also chat
mode. When live sessions are not on, Gyanvani Delhi is made available on this platform. The Gyandhara streaming
is available for internet users anywhere in the world. Important events broadcast by GV Delhi are also relayed by
all GV stations using the Gyandhara feed.
The Learners can access Gyandhara using the link https://www.ignouonline.ac.in/gyandhara//
To provide technology based academic support to the learners of the distance mode programmes, IGNOU has
initiated a scheme of Web Enabled Academic Support (WEAS) for various ODL programmes of IGNOU. WEAS is
a Single Window Platform providing various kinds of academic support including the study material, audio-video,
quiz, discussion forum, calendar of activities, web-based video counselling, links of various web-based resources to
the distance learners by using simple and easily available ICT tools. The students enrolled in programmes being
offered through WEAS are given access to their programme specific portal in which they are provided with course
material in digital format, video and learning resources. The portal enables online peer-to-peer interaction and
discussion, it also gives an opportunity to the students to learn online and interact virtually with teachers and
experts. To access WEAS click the link - https://sites.google.com/ignou.ac.in/weas
The foreign nationals are advised to visit the page of International Division of the University
(http://ignou.ac.in/ignou/aboutignou/division/id/introduction) for the programmes on offer for them; programme fee
and other fees applicable for them. They may also contact International Division of the University at the
Headquarters for more details
1.16 eGyanKosh
The IGNOU eGyanKosh (http://egyankosh.ac.in/) is a national digital repository of educational resources in higher
education. It is available for the learners and teachers, and public at large for free.
IGNOU-e-Content Mobile App is an official mobile app of Indira Gandhi National Open University (IGNOU),
New Delhi. This app is an ICT initiative of IGNOU to provide Digital Learning Environment to IGNOU learners
and extending Technology Enhanced Learner Support Services to them. The aim of this initiative is to disseminate
the digitised course material to IGNOU Learners. IGNOU learners can use this app to access their course material
through their hand held devices such as Mobile Phones and Tablets.
The IGNOU library is the most resourceful information centre in the country in the field of distance education. The
collection of printed and electronic resources is quite strong, with 1.5 lakh printed books at IGNOU Headquarters
and 2.5 lakh printed books at libraries of RCs and LSCs.
• The University Library provides remote access to 8–10 online databases through the UGC e-Shodh Sindhu
Consortium. Users can access over 7900+ e-journals and more than1700 e-books
(http://www.ignou.ac.in/ignou/aboutignou/division/ldd/EResources) as well as millions of open-access
resources in digital form.
• The holdings of the library collection and access to e-resources can be browsed and downloaded from their
desktops through WebOPAC (https://libraryopac.ignou.ac.in/) and Integrated Search Engines.
• Library is a member of the Developing Library Network (DELNET) (https://www.delnet.in/) that provides
various resource sharing services like browsing of Union Catalogues, Inter-Library Loan and Document
Delivery from more than 7000 member libraries.
• IGNOU is also a member of ‗The Daisy Forum of India‘ (DFI), which provides Sugamya Pustakalaya
(https://library.daisyindia.org/ NALP/welcomeLink.action) facilitating access to more than 67,000 books
to the blind, people with low vision, or people with any other print disability.
• IGNOU library uploads Ph.D/M.Phil theses on UGC INFLIBNET‘s ―Shodhganga Repository for digital
preservation and ensuring continuous access to scholarly content.
• IGNOU library uses Urkund/Ouriginal software provided by UGC INFLIBNET to check the texts of
Research papers/Theses/Dissertations for originality and protect it against potential plagiarism
(ouriginal.com/login/).
• Research Scholars can take library membership by paying refundable security deposit of 5000 for availing
lending services.
• Post graduate students interested in remote access of e-resources should download the form from Link:
http://www.ignou.ac.in/ignou/aboutignou/division/ldd/raf, fill up the same and email to
[email protected] to facilitate access.
1.19 Vidya Lakshmi Portal
Vidya Lakshmi Portal is a first of its kind portal for students seeking Education Loan. Set up in August 2015, it is a
single window electronic platform for students to access information and prepare applications for Educational
Loans and Government Scholarships. The Portal has the facility of tracking the students right from the inception of
loan application until the completion of sanction of loan or otherwise. Students can view, apply and track their
education loan applications to banks anytime, anywhere through the Portal. The portal has been developed and
being maintained by NSDL e-Governance Infrastructure Limited.
Nearly 40 Banks have registered for over 131 Educational Loan Schemes on the Vidya Lakshmi Portal and
integrated their system with the Portal for providing loan processing status to students.
The School of Management Studies began its academic operations in 1987 with the launch of Diploma in
Management as a pilot programme of the University. The School today offers 14 programmes in Management and
13 programmes in Commerce.
The school has international presence and is offering its programmes in various African and Asian countries.
The School follows a multimedia approach in programme delivery. It comprises self-learning printed course
material, supporting audio-video programmes, face to face interaction with academic counselors at learner support
centres, assignment for assessment and feedback, telecast of video programmes on Doordarshan, broadcast of
Audio / Video programmes through Gyan Vani (interactive radio counseling) and teleconferencing through Gyan
Darshan, Swayamprabha, and DTH. The School adopts many other learner friendly features available on IGNOU
platform.
The programmes offered by the School are designed in modular format offering maximum flexibility to the learners
including multiple exit points. In recent years the school has collaborated with various apex institutions to develop
programmes catering to the needs of specific target groups.
The School of Management Studies has been established to provide developmental avenue for working personnel
and professionals for acquiring management qualifications to upgrade and refine their managerial skills,
capabilities, and orientation. The School aims to impart lifelong learning opportunities to the learners in the specific
domains like leadership, entrepreneurial skills, and professional competence. The Programmes offered by the
School are useful and geared to fulfill identified gaps in the corporate and business world.
Looking at the demand for online education management discipline of School of Management Studies is offering
an online MBA programme from January 2022 academic session. The delivery of the programme is completely
online based on the LMS platform of the University. The online MBA programme is also recognized by AICTE.
1. Ph. D. ( Management)
2. Master of Business Administration (MBA)
3. Master of Business Administration (Banking & Finance)
4. Master of Business Administration (Human Resources Management)
5. Master of Business Administration (Financial Management)
6. Master of Business Administration (Marketing Management)
7. Master of Business Administration (Operations Management)
8. Master of Business Administration (Online)
9. Post Graduate Diploma in Human Resource Management(PGDHRM)
10. Post Graduate Diploma in Marketing Management (PGDMM)
11. Post Graduate Diploma in Financial Management (PGDFM)
12. Post Graduate Diploma in Operation Management (PGDOM)
13. BBA in Services Management
14. Certificate in NGO Management(CNM)
3.0 PROGRAMMES FOR ADMISSION:
These programmes are AICTE recognized Post Graduate Degree programme designed to develop the skills
required for careers in business and management. The programme is designed by renowned management experts
keeping in view the latest industry requirements and practices. All the courses are contemporary, covers diverse
areas of study in business and management and relevant to the present-day needs. It is uniquely designed for both
fresh graduates and the working personnel.
3.2 Eligibility:
Passed Bachelor Degree of Minimum 3 years duration with at least 50% marks for general category (45% in
case of candidates belonging to reserved category) can enroll in any of the MBA programmes without
appearing for any entrance test.
3.3 Duration:
The minimum duration of the programme is 2 years and the maximum duration is 4 years.
Students will be allowed to register/re-register seven courses in a semester to enable them to register/re-
register all the required 28 courses for the award of MBA Degree in four semesters (i.e. two years). The
student has to register for the programme in the first semester and subsequently re-register for all the
other semesters.
• Students need to select 7 courses in each of the semesters during the programme.
• Students need to select only MMPC-001 to MMPC-007 (Seven courses) in the 1st semester (All
Courses Compulsory) and need to select only MMPC-008 to MMPC-014 (Seven courses) in the
2nd semester (All Courses are Compulsory).
• The School offers different areas of specialisation like; Human Resource management,
Financial Management, Operations Management, Marketing Management, and Services
management in this MBA programme and the student can choose any one specialisation area in
which S/he wants to have his MBA degree.
• Student need to select MMPC-015, MMPC-0016 & MMPP-001 (three courses) and four
(04) courses from chosen specialisation in the 3rd semester.
• Student need to select MMPC-017 to MMPC-020 (four compulsory courses) and three (03)
more courses from chosen specialisation in the 4th semester.
• Student need to select a total of 7 courses in his chosen specialisation only in order to get his
MBA degree in that specialisation.
• MMPP-001 (Project Course) is equivalent to two courses. The fee will be equivalent to two
courses. However, for registration purposes MMPP-001(project course) is treated as one course.
• In order to get an MBA degree a student has to complete 28 courses with a total credit
weightage of 116 credits. They are as follows:
a) 20 Core Courses of 4 Credit each = 80 Credits.
b) One Project course of 8 credits
c) 7 Courses from any one area of Specialization of 4 credits each = 28 credits
Programme structure of each of the MBA programme is presented below. The detailed course
outlines are given in the Appendix 1.
Course code
Course Title Course code Course Title
Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions and MMPC-008 Information Systems for
Organisational Processes Managers
MMPC-002 Human Resource Management MMPC-009 Management of Machines and
Materials
MMPC-003 Business Environment MMPC-010 Managerial Economics
MMPC-004 Accounting for Managers MMPC-011 Social Processes and Behavioural
Issues
MMPC-005 Quantitative Analysis for MMPC-012 Strategic Management
Managerial Applications
MMPC-006 Marketing Management MMPC-013 Business Laws
MMPC-007 Business Communication MMPC-014 Financial Management
Semester-3 (7 Courses) Semester-4 (7 Courses)
MMPC-015 Research Methodology for MMPC-018 Entrepreneurship
Management Decisions
MMPC-016 International Business Management MMPC-019 Total Quality Management
MMPP-001 Project Course (Equivalent to 2 MMPC-020 Business Ethics and CSR
Courses)
Specialisation Courses (4) Specialisation Courses (4)
MMPF-001 Working Capital Management MMPF-004 Security Analysis and Portfolio
Management
MMPF-002 Capital Investment and Financing MMPF-005 International Financial
Decisions Management
The Admission Forms can be submitted online through Online Admission System at
https://ignouadmission.samarth.edu.in/ by the Indian Student. Foreign student residing in other
countries can also join the online programmes and can submit their admission form at
https://ignouforeigniop.samarth.edu.in/. The prospective learners are required to create their user ID
and password for logging in the system and upload the required documents along with the submission
of the Admission Form. There is no need to send the printed copy of the Admission Form to the
Regional Centre. The programme fee can be paid online using payment Gateway through net banking,
debit/credit card or UPI. Once the admission form is submitted online, the students can track the
progress of their admission. A message is sent on the mobile number and email ID registered with the
System once admission is confirmed. In case of any discrepancy in the Admission Form, the
prospective students are advised to remove the discrepancy within a stipulated time. Failing to do so
will lead to rejection of admission form.
After going through the above given eligibility conditions a student can register for this
programme. The student has to Register for the programme in the first semester and
subsequently Re-Register for all the other semesters.
A student can get her/his MBA degree in his chosen specialization once s/he completes all the
specified 28 courses. However, if a student wishes to exit the programme after completion of the
specified courses of 1st and 2nd semesters (56 credits), an exit option is provided at her/his specific
request only, resulting in award of Post Graduate Diploma in Management (PGDIM).
3.13 Evaluation:
The evaluation system of the programme for all the courses, except the project course, is
based on two components:
This component carries a weightage of 30%. There will be one graded assignment per course.
The assignment is to be submitted to the Co-ordinator of the learner support Centre to which
the student is assigned or attached with. Students are required to attempt the assignments
which are prescribed for that semester.
Term End Examinations will be held twice every year in the months of June and December.
The students are at liberty to appear in any of the examinations conducted by the University
during the year. A student will be allowed to appear in the Term-End Examination, only after
s/he has registered for that course and submitted the assignment of that course.
C) For Project course the evaluation is based on the project report submitted by the student only.
Letter grade system is used in this programme. These letter grades are:
A = Excellent
B = Very Good
C = Good
D = Satisfactory
E = Unsatisfactory
For successfully qualifying a course, a student will have to obtain at least ‘D’ Grade in both
continuous and term-end examinations and also the overall average grade should be at
least ‘C’ grade for the successful completion of that course.
The University conducts Term-end Examination (TEE) twice a year in the months of June &
December. A learner is permitted to appear in TEE subject to the following conditions: -
Term-end Examination
The learners are required to fill in the Examination form to appear in the TEE each time i.e., for
every exam (June/ December) a learner has to apply a fresh. The Examination Forms are accepted
online only as per the schedule available on the IGNOU website (https://ignou.ac.in) from time to
time.
Examination fee and Mode of Payment
Examination fee once paid is neither refundable nor adjustable even if the learner fails to
appear in the examination.
The University reserves the right to change the rules from time to time. However, latest rules
will be applicable to all the students irrespective of the year of the registration.
4.1 Validity of Admission
Learners offered admission have to join on or before the due dates specified by the
University. In case they want to seek admission for the next session, they will have to
apply afresh and go through the admission process again.
4.2 Re-Registration
(a) Learners with disability of 40% or more are given additional 2 (two) years beyond the maximum
duration
prescribed for all academic programmes.
(b) Learners with disability seeking benefit of the aforesaid facility should submit the Disability
Certificate‘ issued by the competent authority at the Regional Centre concerned, which, in turn
will verify it, make entry in the data base and transmit the data to SRD for updating in the Master
records.
4.4 Reservation for Scheduled Castes and Scheduled Tribes, non- creamy layer of OBC,
Economically Weaker Sections (EWS) for admission in Central Educational Institutions
The University provides reservation of seats for Scheduled Castes and Scheduled Tribes, non-
creamy layer of OBC, Economically Weaker Sections, (as notified by MHRD vide OM 12-4/019-
U1 dated January 2019), War Widows, Kashmiri Migrants and Physically Handicapped learners,
as per the Government of India rules, for admission to its programmes in which there are limited
number of seats and admission is through a merit lst. However, submission of forged certificate
under any category shall make the student liable not only for cancellation of admission but also
legal action as per Government of India rules.
Ministry of Human Resource Development, Department of Higher Education, Govt. of India, vide
their Office Memorandum F.No. 12-4/2019-Ul, dated 17th January, 2019, on the subject cited
above, has conveyed that in accordance with the provisions of the Constitution (One Hundred and
Third Amendment) Act 2019, and in reference of Ministry of Social Justice and Empowerment
vide OM No. 20013/01/2018-BC-II dated 17th January, 2019, enabling provision of reservation
for the Economically Weaker Sections (EWSs) who are not covered under the existing scheme of
reservations for the Scheduled Castes, the Scheduled Tribes and the Socially and Educationally
backward Classes, it has been decided to provide reservation in admission to educational
Institutions subject to a maximum of ten per cent of the total seats in each category. The provision
of reservations to the Economically Weaker Sections shall be in accordance with the directions
contained in the OM No. 20013/01/2018-8C-11 dated 17th January, 2019 of the Ministry of Social
Justice & Empowerment subject to the condition mentioned in the Office Memorandum of MHRD
Accordingly, the reservations shall be provided to EWSs for admission in the University from the
academic year 2019-20 onwards beginning academic session July 2019. The reservation shall be
applicable only in Programmes having seat restriction.
4.5 Scholarships
The learners enrolled in IGNOU are eligible for Government of India Scholarships. They are
advised visit the National Scholarship Portal of the Government of India
https://scholarships.gov.in/ and submit their application online. For further details students
may contact at the headquarters, Student Service Centre can be contacted for details.
Students belonging to the Scheduled Caste category may apply for financial assistance under
the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme are
available at https://scholarships.gov.in/public/schemeGuidelines/Postmatric_SC.pdf
Students belonging to the Scheduled Tribe category may apply for financial assistance under
the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme are
available at
(1) https://scholarships.gov.in/public/schemeGuidelines/Goa/Goa_3004_G.pdf
(2) https://scholarships.gov.in/public/schemeGuidelines/tribalfellowshipguideline.pdf
The University provides exemption of programme fee to students from SC/ST category as per its
policy. The policy is reviewed for every admission cycle. Students are advised to visit the
University website or contact the Regional Centre to know about the latest provisions. The
exemption, if admissible, will be allowed for one programme only.
The following SC and ST students are not eligible for fee exemption:
• who are employed OR
• who are availing any kind of scholarship or fee exemption from other agencies, OR
• whose Parents‘/ Guardians‘ income from all Sources exceeds Rs 2.5 lakhs during financial year as
per Government of India norms.
The applicants should submit income certificate issued by Authorized Government Agency while
taking admission. The exemption of fee is confined to the extent of Programme Fee mentioned in the
Prospectus. The students belonging to these categories will have to pay late fee (if any), Term End
Examination Fee, convocation fee, Registration fee, Development fee etc. since these are not
exempted under this Scheme.
4.7 Registration fee, Cancellation of Admission and Refund of Fee paid for Re-Registration to a
programme will not be refunded in any case.
A non-refundable Registration Fee of as prescribed time to time (unless specified otherwise) shall
be charged along with the programme fee of first semester/year at the time of admission.
If a student applies for cancellation of admission and refund of fee, the refund request will be
considered as per the University policy available on website: www.ignou.ac.in
The refund request will be considered as under:-
Notes:
1) While counting the period, the date on which request for cancellation of admission is received
from the candidate, shall be taken into account.
2) The date on which admission is confirmed, shall be excluded while counting the period.
3) The refund will be reverted to the same Debit/Credit Card/ Net Banking Account from where the
payment has been received. However, where the validity of the Debit/Credit Card expires in
between, and the bank accepts the refund in spite of expiry of validity of the card, the user will be
responsible for getting the money of refunded from such bank. In cases where the refund is not
accepted by the bank under the said Debit/ Credit Card account, or the closure of the payment
gateway through which the payment was initially received, the refund of fee will be made through
NEFT after obtaining the account details from the student. In cases of (a) to (c) above, the
candidate will make a written/email request to the Registrar, SRD for such a refund.
The University has a provision to provide soft copy of the self-learning material in place of printed
material. A learner opting for the soft copy will be given a discount of 15% in the Programme Fee.
The Option to this effect has to be indicated by the learners while filling in the Online Admission Form.
Such learners will not be given printed self-learning material. The University has digitized the study
material for different prorammes. The digitized material is available on eGyankosh, the digital repository
of the University.
The University encourages the use of digital study material. It has been decided that as an incentive 15%
concession shall be given to the students who opt for digital study material in place of printed study
material.
The University sends study material to all the students and if a student does not receive the same for any
reason; whatsoever, the University shall not beheld responsible for that. Assignments for the current
session are made available on the website. Students are advised to download the same.
For non-receipt of study material, learners are required to write to the Registrar, Material Production and
Distribution Division, IGNOU, Maidan Garhi, New Delhi – 110 068.
Change in Elective/Course is permitted within 30 days from the receipt of first set of course
material on payment of Rs.600/- per course. Payment should be made by way of a Demand Draft
drawn in favour of "IGNOU" payable at the place of concerned Regional Centre. All such requests
for change of Elective/ Course should be addressed to the concerned Regional Centre only as per
schedule.
Students who want to avail of credit transfer shall get registered with IGNOU for the MBA
programme they want to study. All the applications for this purpose should be addressed to The
Registrar, Student Registration Division, IGNOU, Maidan Garhi, New Delhi-110068.
Please visit to ignou‘s website. The Internal Credit Transfer Form and guidelines are available on the
following link: http://www.ignou.ac.in/ignou/studentzone/download/InternalCredittransferscheme
4.11 Guidelines for Admission in respect of International Students residing in India
a) Download the Admission form for the respective Programme from IGNOU‘s website
www.ignou.ac.in
b) Fill up all the columns of the Admission forms and attach the relevant documents (as mentioned
in the Prospectus) along with fee and cost of registration fee.
c) Submit the hard copy of the form along with documents and fees at the following address
Director, International Division, IGNOU, Block No. 15. Section K, Maidan Garhi. New Delhi.
d) The learner must fill all the Columns of the Admission Form, failing which the admission form
will not be processed for admission. The complete applications should reach at the above address
not later than the last date of submission of forms.
e) The learner may apply only for those courses for which International fees have been
prescribed. The learner will have to produce the valid STUDY VISA for the minimum duration
of the programme. Presently, the students from Nepal and Bhutan are not required to submit the
Study Visa.
f) The learner will have to remit the International Fees of Programme. IGNOU Common Prospectus-
JULY 2023 335.
g) The fee has to be remitted through Bank Draft favouring‘‘ IGNOU‘‘ payable at ―New Delhi.
h) The learner should possess the minimum qualification specified for the Programme. However, for
equivalence of the qualification of the candidate reference may be made to Booklet ―Equivalence
of Foreign Degrees‖ published by Association of Indian University. In case the Degree/Certificate
possessed by the candidate is in a language other than English or Hindi, a translated copy duly
verified by the concerned Embassy should be submitted.
i) The fees once paid will neither be refunded nor transferred. However, in cases where University
denies admission, the programme fee will be refunded through A/c Payee Cheque only.
j) The student needs to submit NO OBJECTION CERTIFICATE from the concerned embassy.
k) In the letter it should be clearly written that the Embassy has no objection regarding study of the
concerned student in IGNOU as well as extension of visa from time to time. PIO / OCI Card
holders are not required to submit the NOC from concerned Embassy.
l) PIO/OCI card holders and also Refugees (UNCHR) Card Holders will pay the fee applicable to
International Students.
1) Application Form
2) Self-attested copy of the Grade card and Provisional certificate.
3) Fee of Rs.500/- in the form of demand draft drawn in favour of IGNOU payable at the
city where Regional Centre is located.
Spelling mistakes, if any, committed at the time of data entry stage will be rectified at the
Regional Centre and corrected data transmitted to Student Registration Division for updating in
the database. However, Learners are expected to write their correct name (as indicated in the
High School Certificate) in the Admission Form. In case any change in the name (other than the
one mentioned in his/her High School Certificate), then it is mandatory for the prospective
learners to furnish legal evidence of having changed his/her name/ surname while submitting the
admission form.
For Change of Name/Surname, after confirmation of admission, the learners are required to
submit the following documents at the Regional Centre, for on ward transmission to Registrar,
SRD:
Request for correction and/or change of Name / Surname will be entertained only before award of
the Degree/Diploma/Certificate. For change/correction of name after completion of programme, but
before award of degree please see the guidelines available at:
http://www.ignou.ac.in/userfiles/Notification%20(4)(3).pdf
Students seeking admission to various academic programmes of Indira Gandhi National Open
University are advised to directly contact IGNOU headquarters at New Delhi or Regional
Centres of IGNOU only. Students interacting with intermediaries shall do so at their own risk
and cost. However, in case of any specific complaint regarding fraudulent institutions,
fleecing students etc., please contact any of the following members of the Malpractices
Prevention Committee:
However, in case of any specific complaint regarding fraudulent institutions, fleecing students etc.,
please contact any of the following members of the Malpractices Prevention Committee:
Email: [email protected]
Website: http://www.ignou.ac.in
Note: Except the above mentioned complaints, no other queries will be entertained at the above
phone numbers.
As per directions of Hon‘ble Supreme Court of India ragging is prohibited. If any incident of
ragging comes to the notice of the authority the concerned student shall be given liberty to explain
and if his explanation is not found satisfactory, authority would expel him from the University.
IGNOU admissions are made strictly on the basis of merit. Only those learners who satisfy the
eligibility criteria fixed by the university will be admitted. Learners will not be admitted if they are
not eligibile as per the eligibility criteria. Therefore, the candidates should not be misled by the false
promises of admission made by any private individuals or institution.
In order to further extend learner support services to its geographically distributed student
population who are pursuing various IT and Non-IT related Degree, Diploma and Masters
Programme, the university has established the Campus Placement Cell (CPC). The mission and
endeavor of CPC is to enhance and facilitate the process of prospective suitable employment
opportunities that are commensurate with the personal profiles of our learners. All students
interested in seeking the assistance of CPC for procuring suitable job opportunities are requested to
send their current resume/biodata to [email protected]. They are further advised to
visit our home page www.ignou.ac.infor regular updates on placement related activities.
Programme Coordinators:
6.1 Assignments
Assignments are part of the continuous evaluation of the student. The submission of
assignments is compulsory. The grade that you get in your assignments will be counted in
your final result. Assignments of a course carry 30% weightage while 70% weightage is given
to the term-end examinations. Therefore, you are advised to take your assignments seriously.
You cannot appear for the term-end examination for any course if you do not submit your
assignment. Assignments are uploaded on the university website in the month of January. The
validity of the assignments is one year which implies that these assignments are to be
attempted by the students who have taken admission in January and July cycles.
The main purpose of assignments is to test your comprehension of the learning materials you
receive from us and also to help you get through the courses. The information given in the
printed course materials should be sufficient for answering the assignments. Please do not
worry about the non-availability of extra reading materials for working on the assignments.
However, if you have easy access to other books, you may make use of them.
The assignment responses should be complete in all respects. For the tutor marked
assignments, you have to submit your response sheets to the Coordinator of the Learner
Support Centre assigned to you. After evaluation these tutor marked assignments will be sent
back to you with comments and grade.
The University/Co-ordinator of the Learner Support Centre has the right not to entertain or
even reject the assignments submitted after the due date. You are, therefore, advised to submit
the assignments before the due date.
Do not forget to get back from your Learner Support Centre you duly evaluated assignments
alongwith a copy of the assessment sheet containing comments of the evaluator on your
performance. This may help you to improve future assignments and in preparing for term-end
examination.
For your own record retain a copy of all assignment responses which you submit. If you do
not get back your duly evaluated tutor marked assignments alongwith copy of assessment
sheet containing comments of evaluator on your assignment within a month after submission,
please try to get it personally form your Learner Support Centre. This may help you to
improve upon future assignments. Also maintain an account of all these corrected assignment
responses received by you after evaluation. This will help you to represent your case to the
University in case any problem arises.
If you do not get pass grade in any assignment, you have to submit it again. For this, you have
to ask for/obtain a fresh set of assignments for that course, applicable to that particular
semester. However, once you get the pass grade in an assignment, you cannot re-submit if for
improvement of grade. Assignments are not subject to re- evaluation except for factual errors,
if any, committed by the evaluator. The discrepancy noticed by you in the evaluated
assignments should be brought to the notice of the coordinator of the Learner Support Centre,
so that the correct score is forwarded by him to the Student Registration & Evaluation
Division at Headquarters.
In case you find that the score indicated in the assessment sheet of your assignments has not
been correctly reflected or is not entered in your grade cards; you are advised to contact the
coordinator of your Learner Support Centre with a request to forward correct award list to the
Student Evaluation Division (SED) at the Headquarters.
1. Write your Enrolment Number, Name, full address, signature and date on the top right hand corner of the first
page of your response sheet.
2. Write the programme title, course code, course title, assignment code and name of your learner support centre on
the left hand corner of the first page of your response sheet.
Course code and Assignment code may be reproduced from the assignment.
The top of the first page of your response sheet should look like this:
ENROLMENT NO .................................................................
NAME .................................................................................
ADDRESS ............................................................................
SIGNATURE ..........................................................................
DATE...................................................................................
1) Read the assignments carefully and follow the specific instructions, if any, given on the assignment
itself about the subject matter or its presentation.
2) Go through the Units on which assignments are based. Make some points regarding the question and
then rearrange those points in a logical order and draw up a rough outline of your answer. Make sure
that the answer is logical and coherent, and has clear connections between sentences and paragraphs.
The answer should be relevant to the question given in the assignment. Make sure that you have
attempted all the main points of the question. Once you are satisfied with your answer, write down the
final version neatly and underline the points you wish to emphasize. While solving numerical, use
proper format and give working notes wherever necessary.
3) Use only A4 size paper for your response and tie all the pages carefully. Avoid using very thin paper.
Allow a 4 cm margin on the left and at least 4 lines in between the answers. This may facilitate the
evaluator to write useful comments in the margin at appropriate places.
4) Write the responses in your own hand. Do not print or type the answers. Do not copy your answers
from the Units/Blocks sent to you by the University. If you copy, you will get zero marks for the
respective question.
5) Do not copy from the response sheets of other students. If copying is noticed, the assignments of such
students will be rejected.
6) Write each assignment separately. All the assignments should not be written in continuity. Write the
question number with each answer.
7) The completed assignment should be sent to the Coordinator of the Learner Support Centre allotted to
you. Under any circumstances do not send the tutor marked response sheets to the SED at
Headquarters for evaluation.
8) After submitting the assignments at the Learner Support Centre get the acknowledgment from the
coordinator on the prescribed assignment remittance-cum-acknowledgement card.
9) In case you have requested for a change of Learner Support centre, you should submit your
assignments only to the original Learner Support Centre until the change of Learner Support Centre is
notified by the University.
10) The assignments can be obtained from the Learner Support Centre/Regional Centre or may be
downloaded from IGNOU Website www.ignou.ac.in.
11) There is no provision for re-evaluation of assignments as per rules.
12) The validity of assignments is for two semesters.
Appendix 1
7.0 COURSE OUTLINES
Unit-7: Controlling
Unit-8: Leading and Motivating
Unit-9: Decision Making
Block 1: An Overview
Block-IV: Valuation
Unit-4: Perception
Unit-5: Learning and Memory
Unit-6: Attitude and Attitude Change
Unit-7: Personality and Self-Concept
Unit-8: Consumer Motivation and Involvement
Block – I: An Overview
Submission of Synopsis
For the address of the Regional Centre you may refer Student Handbook &
Prospectus given on our website www.ignou.ac.in
The Project Course is equivalent to two courses. However, for registration purposes the Project Course
(MMPP-001) is treated as one course, which is of Eight Credits. For this course no additional study
material is provided.
The basic purpose of this course is to help learners develop an ability to apply multi-disciplinary
concepts, tools and techniques to analyse and logically approach the organisational problems. The
Project study should be on a topic preferably from your area of specialisation in MBA.
2. Selection of Guide
Once you are clear about the field in which the work is to be taken up, then contact a person who has
experience in that area and is interested in guiding, provided s/he fulfils the specified eligibility criteria.
The Eligibility Criteria for guides is:
(i) Management Faculty in the School of Management Studies at Headquarters.
(ii) All Approved Academic Counsellors of the Management Programme (MP) having relevant
experience at the Study Centres are recognized as supervisors for guiding project.
(iii) Management Faculty having 5 years of PG Teaching Experience. Professionals holding Masters’
degree in Management or allied disciplines having a minimum of 5 years of experience in the
relevant area (for example, if you are taking up a marketing topic then the supervisor should
have 5 years experience in marketing area, after her/his Masters). However if you choose to
identify your own guide, then the bio-data of proposed guide is to be attached along with
synopsis for approval.
The project guide will be paid a token honorarium of Rs. 500/- by the University for guiding the learner.
At any given point of time a guide is not permitted to guide more than five students.
Note: Students are advised to select guides who are active professionals in the relevant area of the
selected topic, i.e., if the topic is in the area of Finance, the guide should be a specialist in Finance and so
on. Project Guides are also requested to restrict guiding projects in their core specialisation area only
3. Preparation of Synopsis
After selection of the guide and finalising the topic, the Project Proposal (Synopsis) should be prepared
in consultation with the guide. The proposal of the proposed project should essentially have the
following:
(i) Introduction: a brief background about the subject chosen for study.
(ii) Rationale: why a particular topic has been chosen for the project work.
(iii) Objectives: This is the most important aspect of any project. It should mention clearly and
precisely the things which you hope will be able to know/achieve at the end of the study.
These may be clearly stated in behavioural terms.
Objectives need to be expressed in a neutral manner, without any implicit assumptions about the
findings of the research.
• Research Design
• Sample and sampling technique. Rationale of chosen organisation and the sample.
• Tools and Techniques to be used for data collection – details of the tools/questionnaire to be
used and its relevance with the objectives of the project.
• Data handling and analysis- organisation and analysis of data. Statistical tools to be used for
analysis. Relevance of statistical tools with the objectives of the project.
(v) Limitation of the proposed project, if any.
4. Submission of Synopsis
It must have the following components:
• Proper ‘Proforma for Approval of Synopsis’ duly signed by the student and the guide with dates.
• Bio-data of the Guide- A detailed biodata of the guide duly signed, in original, by the guide along
with date. However in case of approved counsellors it is not required.
Instructions for filling up the Proforma for Approval of Synopsis:
Enrolment No: Mention the enrolment number assigned to you by the university. If your maximum
duration of the programme (i.e 4 years) is over you need to seek Re-admission, before sending the
synopsis. In case your synopsis was Approved on the earlier Enrolment Number, then the same has to
be sought for the New Enrolment Number again, if you fail to do so the Project Report may not be
accepted.
Subject Area: The broad subject area on which you intend to carry out your project work should be
mentioned (example: if you are doing your project on ‘Financial Performance of XYZ Ltd’ then the
Subject Area would be Finance). Similarly based on the topic selected, the subject areas could be HRM &
OB/Accounting & Finance /Operations Management & Information System/ Marketing/ Corporate
Management / Any Other (you may specify as per the topic selected).
Title of the Project: this is the final topic on which you will be carrying on the Project Work. It should be
concise indicating clearly the work being taken up for study. The Final Project Report should necessarily
be on the title approved by the evaluator, no changes could be made while submitting the Final Project
Report.
Name and Address of the Supervisor: The name and address of the supervisor, preferably his/her
official address may be clearly mentioned on the Proforma. If the supervisor is an Academic Counsellor,
S/he should give the details of the study centre and the courses for which the counselling is provided, to
the learners.
Students being Guided for MMPP-001: The number of students that are being guided by the supervisor
for the Project Course (earlier MS-100 and revised MMPP-001) as on that date. The supervisors may
restrict the number of students being guided by him/her to five only, at any given point of time.
The biodata of the guide must have the following information in absolutely unambiguous manner:
• Full Address and Contact Numbers of Residence and Current Work Place.
• Detailed Educational Qualifications – clearly mentioning the Degrees (with specialisation), Name
and Address of the University/Institution and the year of award of degree/qualification, along
with percentage of marks obtained.
• Detailed work experience, stated clearly in chronological order having details of the designation,
period, name and contactable address of the organisations.
• Any other information relevant for Assessment of the Eligibility of the Guide. You may also attach
current business card of the proposed guide.
In case if the student fails to submit the duly signed (original signature) Bio-data and Proforma for
Approval, the synopsis will not be entertained.
Note: Please ensure that the ‘Proforma for Approval’ is filled correctly in all respects as mentioned
above. Also check, that the duly signed bio-data of the supervisor and the synopsis are also enclosed
along. Proposal’s incomplete in any respect will not be accepted. Students are advised to retain a copy
of the proposal.
Once the synopsis is ready in the format mention above, Student should send the “Proforma for
Approval of Project Proposal (MMPP - 001)” along with one copy of the proposal and duly signed Bio-
data of the guide, in the manner as mentioned below:
ODL Students may submit it:- To, The Regional Director, of your Respective Regional Centre. For the
address of the Regional Centre you may refer Student Handbook & Prospectus given on our website
www.ignou.ac.in
For seeking the approval of Synopsis, the project proposal can be forwarded to the concerned Regional
Centre at www.ignou.ac.in > Regional Network > Regional Centre’s (E-mail ID of all RC’s are available
at http://www.ignou.ac.in/ignou/aboutignou/regional/website)
MBA (Online) Students may submit it:- To, The Regional Director, of their designated Regional Centre
through LMS Portal
5. Evaluation of Synopsis
The learner can submit her/his Synopsis throughout the year. However, the Project Proposal may be
submitted to the Regional Centre after the Registration of MMPP-001. This is to ensure that the
students gets atleast 8-9 months time to complete their project work and submit it before the expiry of
the 4th semester.
In case Project Proposals are received in Regional Centre after 6 months of having registered for
MMPP – 001, the RC will not be responsible for the timely disposal of the project proposals. Those who
fail to submit the synopsis within the stipulated period are likely to miss the timeline for submission of
the Project Report.
If the Project Proposal received in the regional centre is found to be complete in all regards, having the
necessary documents it is accepted. Once accepted, a Project Proposal number is assigned to the
synopsis, which is unique for each learner. This Project Proposal (PP. No) number can be used for
further correspondence with the RC.
• Cover Page – must have the Name and Enrolment No. of the Student and the Name of the Guide,
along with the Title of the Project.
• All pages of the Project Report must be numbered as reflected in the Table of Contents.
• Approved Proposal (i.e., Project Proposal, approved proforma and bio-data of the guide)
properly bound in the project and not just stapled. Please note that project with stapled Proposal
will not be accepted.
• Certificate of Originality- duly signed by the student and the guide with dates.
4.Viva-Voce
A student may be asked to appear for a Viva-Voce, if the evaluator so recommends. In that case, student
will be duly intimated about it.
REGARDING THE APPROVAL OF PROJECT THE REGIONAL DIRECTOR , OF YOUR RESPECTIVE REGIONAL CENTRE
PROPOSAL
ADDRESS OF THE REGIONAL CENTRE www.ignou.ac.in (E-mail ID of all RC’s are available at
http://www.ignou.ac.in/ignou/aboutignou/regional/website)
REGARDING STATUS OF PROJECT REPORTS THE ASSTT. REGISTRAR (SED), IGNOU, MAIDAN GARHI, NEW
DELHI-110068.
EMAIL- [email protected]
CONTACT N O:- 011-29571324, 011-29571321
CERTIFICATE OF ORIGINALITY
Student and is being submitted in partial fulfilment for the award of the Master’s Degree in
Business Administration of Indira Gandhi National Open University. This report has not been
submitted earlier either to this University or to any other University/Institution for the
fulfilment of the requirement of a course of study.
Place: Place:
Date: Date:
The Project Report should be submitted in original in A-4 Size, typed in double space, in a bound volume
to ‘The, Registrar (SED), IGNOU, Maidan Garhi, New Delhi- 110068’ by Registered/Speed Post/by hand.
Before binding the Project report the student should ensure that it contains the Approved Project
Proposal Proforma along with Approved Proposal, Bio-data of the Guide, and an Originality Certificate
duly signed by the Student and the Guide. Project Report if received without any of these documents,
the same will be returned to the students for compliance.
Mention on the top of the envelope “PROJECT REPORT-MMPP-001”. This will facilitate sorting out
Project Reports received in Student Evaluation Division (SED) for various Programmes.
synopsis, is to be sent )
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
Date: Date:
Please do not forget to enclose the synopsis of the project and the Bio-data of the Supervisor. In case the complete and
signed Bio-Data of the Supervisor is not enclosed, the proposal will not be entrained.
Synopsis Supervisor
Approved Approved
Signature of Evaluator
Not Approved Not Approved
Date:
The Detailed guidelines on this course is available on the website of the School
http://www.ignou.ac.in/ignou/aboutignou/school/soms/introduction
9.0 CONTACT US
IGNOU has a robust mechanism in place for redressal of student grievances. A Special Online
Portal – IGNOU Grievance Redress and Management (iGRAM) has been developed for this
purpose. Students can submit their grievances on iGRAM online and track the response. iGRAM
can be accessed at http://igram.ignou.ac.in/.
A dedicated Student Service Centre has been set up at the HQ to respond to the queries and
grievances of the students. The Student Service Centre can be contacted at the contact details
provided below:
IGNOU has adopted a policy for the prevention, prohibition and punishment of sexual
harassment of women at
workplace in compliance to the directive of Hon’ble Supreme Court of India.
Information on this policy, rules and procedures can be accessed from the IGNOU
website www.ignou.ac.in. Any incident of sexual harassment may be reported to
the Regional director of the Regional Centre, you are attached to or to any of the
persons whose contact details are given in the following table.
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