MBA Specialisation Student Handbook and Prospectus

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Student Handbook and Prospectus

Master of Business Administration (Financial Management) (MBAFM)

Master of Business Administration (Human Resources Management) (MBAHM)

Master of Business Administration (Marketing Management) (MBAMM)

Master of Business Administration (Operations Management) (MBAOM)

AICTE Approved Programmes

School of Management Studies


Indira Gandhi National Open University
Maidan Garhi, New Delhi – 110068
Website: www.ignou.ac.in
RECOGNITION

• IGNOU is a NATIONAL OPEN UNIVERSITY established by an Act of Parliament in 1985 (Act No. 50 of
1985).

• It is the First Open University in the Country to have been accredited with the highest A++ Grade
by NAAC.

• IGNOU has been exempted from applicability of UGC (Open and Distance Learning Programme and
Online Programme) Regulations, vide Letter No. F. No. 1-8/2019 (DEB-I) dated 9th August 2019 &
F.No.2-/2019 (OL) dated 17th March, 2020.
(http://ignou.ac.in/userfiles/Exemption%20from%20UGC%20regulations.pdf)

• The Degrees/ Diplomas/ Certificates issued by IGNOU are recognised by all the member
institutions of the Association of Indian Universities (AIU) and are at par with the corresponding
Degrees/ Diplomas/ Certificates issued by all Indian Universities/ Deemed Universities/ Institutions
etc.

• The UGC Notification No. F. 1-1/2020(DEB-I) dated 4th Sept., 2020 regarding recognition of
Degrees and Certificate acquired through ODL mode states as under: ―

“22. Equivalence of qualification acquired through Conventional or Open and Distance Learning
and Online modes.─ Degrees at undergraduate and postgraduate level in conformity with UGC
notification on Specification of Degrees, 2014 and post graduate diplomas awarded through
Open and Distance Learning mode and/or Online mode by Higher Educational Institutions,
recognised by the Commission under these regulations, shall be treated as equivalent to the
corresponding awards of the Degrees at undergraduate and postgraduate level and post
graduate diplomas offered through conventional mode.”

• All the Programmes are recognized by AICTE vide Letter No. F.No. North-West/2022-
23/1-112783440263 dated 31-May, 2022.

October, 2023
© Indira Gandhi National Open University, 2023

All rights reserved. No part of this work may be reproduced in any form, by mimeograph or any other means,
without permission in writing from the Indira Gandhi National Open University.

Further information on the Indira Gandhi National Open University courses may be obtained from the University’s
office at Maidan Garhi, New Delhi-110 068.
AT A GLANCE

Name of the Programm Eligibility Duration Fee


Programme e Code
Master of Business
Administration MBAFM
(Financial Rs.15,500/-
Management) per semester
Passed Bachelor Degree of for 1st, 2nd
Master of Business MBAHM Minimum 3 years duration Min.: 2 and 4th
Administration (Human with at least 50% marks (45% Years semester
Resources in case of candidates belonging Max.: 4 Rs.17,500/-
Management) to reserved category). Years for 3rd
MBAMM
semester.
Master of Business
Administration
(Marketing
Management) MBAOM

Master of Business
Administration
(Operations
Management)

• Student Handbook & Prospectus would be available online only at www.ignou.ac.in


• Application Form is to be filled through online mode only.
Contents
Page Nos.
1.0 Indira Gandhi National Open University (IGNOU) ...............................................................................
1.1 Introduction.............................................................................................................................................
1.2 Prominent Features .................................................................................................................................
1.3 Important Achievements…………………………………………………………………………
1.4 The School of Studies …………………………………………………………………………
1.5 Academic Programmes ...........................................................................................................................
1.6 Modular Approach to Programmes ……………………………………………………………
1.7 Credit System………………………………………………………………………………
1.8 Student Support Services ………………………………………………………………………
1.9 Programme Delivery ..............................................................................................................................
1.10 Gyan Darshan .....................................................................................................................................
1.11 Gyanvani ……………………………………………………………………………………….
1.12 Swaym Prabha…………………………………………………………………………………
1.13 Gyandhara …………………………………………………………………………………
1.14 Web Enabled Academic Support (WEAS)……………………………………………………
1.15 International Student Residing in India ………………………………………………………
1.16 eGyankosh ……………………………………………………………………………………
1.17 IGNOU e-Content Mobile App………………………………………………………………..
1.18 Library Services ………………………………………………………………………………
1.19 Vidya Lakshmi Portal …………………………………………………………………………
2.0 School of Management Studies ..............................................................................................................
3.0 Master of Business Administration .........................................................................................................
3.1 Salient Features of the Programme .........................................................................................................
3.2 Eligibility ................................................................................................................................................
3.3 Duration ..................................................................................................................................................
3.4 Medium of Instruction ............................................................................................................................
3.5 Programme Structure ..............................................................................................................................
3.6 Admission Process ..................................................................................................................................
3.7 Programme Fee .......................................................................................................................................
3.8 Exit Certification.....................................................................................................................................
3.9 Evaluation ...............................................................................................................................................
3.10 Tentative Schedule of Operations .........................................................................................................
4.0 University Rules .....................................................................................................................................
4.1 Validity of Admission .............................................................................................................................
4.2 Re- Registration ......................................................................................................................................
4.3 Additional Time for Learners with Disability ........................................................................................
4.4 Reservation .............................................................................................................................................
4.5 Scholarships ............................................................................................................................................
4.6 Scheme of Fee Support to SC/ST Students.............................................................................................
4.7 Registration Fee, Cancellation of Admission and Return of Fee ............................................................
4.8 Digital Study Material and Assignments ...............................................................................................
4.9 Change of Elective/Course....................................................................................................................
4.10 Credit Transfer .....................................................................................................................................
4.11 Guidelines for Admission in respect of International Students residing in India .................................
4.12 Migration Certificate .............................................................................................................................
4.13 Correlation /Change of Name/Surname of Learner ..............................................................................
4.14 Prevention of Mall Practices / Notice for General Public .....................................................................
4.15 Placement Services ...............................................................................................................................
4.16 Equal Opportunity Cell…………………………………………………………………………
4.17 Grievance Redressal: Whom to contact for what .................................................................................
5.0 List of Management Faculty...................................................................................................................
6.0 Guidelines for submission of assignments ..............................................................................................
6.1 Assignments ............................................................................................................................................
7.0 Course outlines .......................................................................................................................................
8.0 Project Guidelines ……………………………………………………………………………....
9.0 Contact Us ..............................................................................................................................................
IGNOU policy for prevention, prohibition and punishment of sexual harassment of women at the workplace
1.0 INDIRA GANDHI NATIONAL OPEN UNIVERSITY (IGNOU)

1.1 Introduction
The Indira Gandhi National Open University was established by an Act of Parliament in 1985 to
achieve the following objectives:
• democratising higher education by taking it to the doorsteps of the learners,
• providing access to high quality education to all those who seek it irrespective of age,
region, religion and gender,
• offering need-based academic programmes by giving professional and vocational orientation
to the courses, and
• promoting and developing distance education in India.

1.2 Prominent Features


IGNOU has certain unique features such as:
• National jurisdiction with international presence
• Flexible admission rules
• The programmes are offered in compliance to NEP 2020 Guidelines
• Individualised study: flexibility in terms of place, pace and duration of study
• Use of latest information and communication technologies
• Nationwide student support services network
• Cost-effective programmes
• Modular approach to programmes
• The programmes follow the multidisciplinary and inter-disciplinary approach
• Resource sharing, collaboration and networking with conventional universities, open
universities and other institutions/organisations
• Socially and academically relevant programmes based on students’ need analysis, and
• Convergence of open and conventional education systems

1.3 Important Achievements

• First Open University in the Country to have been accredited with the highest A++ Grade by
NAAC.
• Emergence of IGNOU as the largest Open University in the world.
• Recognition as Centre of Excellence in Distance Education by the Commonwealth of Learning
(1993).
• Award of Excellence for Distance Education Material by Commonwealth of Learning (1999).

Launch of a series of 24 hour Educational Channels - Gyan Darshan. IGNOU is the nodal agency for
these channels and regular transmissions are done from the studios at Electronic Media Production Centre
(EMPC), IGNOU.

Regular educational broadcast with facility for live interaction


• IGNOU has been entrusted with the responsibility of National Coordinator for Swayam Prabha
Project for four channels (CH 17 to 20). These channels are broadcasting the recorded videos as
well as live telecasting of IGNOU programmes on 24x7 basis.
• UNESCO has declared IGNOU as the largest institution of higher learning in the world in 2010.
• Largest network of learning support system.
• Declaration of Term-end result within 45 days.

1.4 The Schools of Studies

With a view to develop interdisciplinary programmes, the University operates through its Schools of
Studies. Each School is headed by a Director who arranges to organise its academic programmes and
courses in coordination with the School faculty and staff, and different academic, administrative and
service divisions of the University. The emphasis is on providing a wide choice of courses at different
levels.

The following Schools of Studies are in operation currently:

• School of Humanities (SOH)


• School of Social Sciences (SOSS)
• School of Sciences (SOS)
• School of Education (SOE)
• School of Continuing Education (SOCE)
• School of Engineering and Technology (SOET)
• School of Management Studies (SOMS)
• School of Health Sciences (SOHS)
• School of Computer and Information Sciences (SOCIS)
• School of Agriculture (SOA)
• School of Law (SOL)
• School of Journalism and New Media Studies (SOJNMS)
• School of Gender and Development Studies (SOGDS)
• School of Tourism and Hospitality Service Management (SOTHSM)
• School of Interdisciplinary and Trans-disciplinary Studies (SOITS)
• School of Social Work (SOSW)
• School of Vocational Education and Training (SOVET)
• School of Extension and Development Studies (SOEDS)
• School of Foreign Languages (SOFL)
• School of Translation Studies and Training (SOTST)
• School of Performing and Visual Arts (SOPVA)

1.5 Academic Programmes


The University offers Certificates, Diplomas, Advance Diplomas, Post Graduate Diplomas and Degrees, which are
conventional as well as innovative. Most of these programmes have been developed after need based survey for
such programmes. They are launched with a view to fulfilling the learners’ needs for:

• certification,
• improvement of skills,
• acquisition of professional qualifications,
• continuing education and professional development at workplace,
• self-enrichment,
• diversification and updating of knowledge, and
• empowerment.

1.6 Modular Approach to Programmes

The Programmes offered by the University are in compliance to the National Education Policy 2020. The teaching-
learning arrangements in IGNOU are highly flexible. With this objective in mind, the University has followed a
modular approach to Programme development for many of its degree level programmes. As per the University
policy, programmes with modular approach are designed keeping in mind the need of the learners and offer the
flexibility in the combination of courses as well as methods. The learners have the choice to decide the pace of their
learning and they have the option of course-wise registration for various programmes.

Under the modular approach, each course is allocated a certain credit weightage. A learner enrolled in a modular
programme can exit the programme at designated points and obtain a certificate or diploma, depending on the
number of credits completed. Alternately depending on the number of credits earned, a learner with Certificate
level can complete a Diploma or a Degree.

In IGNOU, modularity has been implemented in two ways. In some Programmes, exit options have been provided
whereby students not wanting to complete the entire programme can make an exit after completion of a 18 IGNOU
Common Prospectus-JULY 2023 defined number of courses and get a Diploma / PG Diploma. This helps the
students in meeting their immediate professional requirement. In the other approach to modularity, students
completing a Diploma / PG Diploma Programme are allowed lateral entry in a degree programme. This helps the
students in upgrading their knowledge / skill as per their requirement and convenience.

1.7 Credit System

Defining Credit in ODL

The University follows the Credit System for most of its programmes. Each credit in our system is equivalent to 30
hours of learner study comprisingall learning activities (i.e., reading and comprehending the print material,
listening to audio, watching video, attending counselling sessions, teleconference and writing assignment
responses). Thus, 4 - credit course involves 120 hours of study and a 6-credit course involves 180 hours of study.
This helps the learner to know the academic effort he/she has to put in, to successfully complete a course.
Completion of an academic programme (Degree or Diploma) requires successful completion of the assignments,
practical, projects and the Term-End Examination as per requirement of each course in a programme.

1.8 Student Support Services

In order to provide individualized support to its learners, the University has a large number of Learner Support
Centres, spread across the country. These Learner Support Centres are coordinated by 67 Regional Centres and
Recognised Regional Centres. At the Learner Support Centres, the learners interact with the Academic Counselors
and other learners, refer to books in the Library, watch/listen to video/audio programmes and interact with the
Coordinator on administrative and academic matters. The list of Regional Centres is given in this Prospectus.
Support services are also provided through Work Centres, Programme Learner Support Centres, Skill Development
Centres and Special Learner Support Centres. Online Programmes are delivered on the LMS Platform of the
University. In case the number of students enrolled in a program is small, the University shall provide Technology
Enabled Learner Support (TELS) through Gyan Darshan / Gyan Vani / Swayam Prabha/ Web based support.

1.9 Programme Delivery

The methodology of instruction in this University is different from that of the conventional Universities. The Open
University system is more learner-oriented and the learner is an active participant in the pedagogical (teaching and
learning) process. Most of the instructions are imparted through distance education methodology as per the
requirement.

The University follows a multimedia approach for instruction, which comprises:

a) Self Instructional Printed Material: The printed study material (written in self-instructional style) for
both theory and practical components of the programmes is provided to the learners in the form of a single
print book and/or e-book, comprising blocks and units or in the form of separate printed blocks for every
course (on an average 1 block per credit). A block which comes in the form of a booklet usually comprises
3 to 5 units.

Audio-Visual Material Aids: The learning package contains audio and video programmes which have
been produced by the University for better clarification and enhancement of understanding of the course
material given to the learners. A video programme is normally of 25-30 minutes duration.

b) The Video content is available on eGyankosh (www.egyankosh.ac.in) – the digital learning repository of
the University.
The video programmes are also telecast on National Network of Gyan Darshan and Swayamprabha
channels. All Gyan Vani stations broadcast curriculum-based audio programmes as per their schedule that
is notified in advance. In addition, some selected stations of All India Radio also broadcast the audio
programmes. Learners can confirm the dates for the programmes from their Learner Support Centres. The
information is also provided through the university website.

c) Counselling Sessions: Normally counselling sessions are held as per schedule drawn by the Learner
Support Centres. These are mostly held outside the regular working hours of the host institutions where the
Learner Support Centres are located. However, in case the number of students in a programme is small,
face-to-face counselling shall not be organized. In such cases the University shall provide Web
Enabled Academic Support to the learners.

d) Tele conferences: Live sessions are conducted via satellite through interactive Gyan Darshan Channel as
well as simultaneously webcaste at http://ignouonline.ac.in/and via Facebook Live sessions.

e) Practicals /Project Work: Some Programmes have practical/project component also depending upon the
learning requirements. Practical sessions are held at designated institutions for which schedule is provided
by the Learner Support Centres. Attendance at practical sessions is compulsory. For project work,
comprehensive project guide, in the form of a booklet, is provided to the learner along with the study
material.

1.10 Gyan Darshan

Gyan Darshan (GD) channel is a major milestone in the field of Educational Television in India. It is a joint venture
of the Ministry of Human Resource Development (MHRD), Ministry of Information & Broadcasting (I & B
Ministry), Prasar Bharati and IGNOU serving as the nodal agency. Launched in the year 2000, GD is a 24-hour
educational channel which offers the best of educational programmes covering a variety of subjects and catering to
a wide range of viewers. These include pre-school, primary, secondary and higher secondary students,
college/university students, youth seeking career opportunities, homemakers and working professionals. The
software is pooled from various educational Institutions and Development Organisations. GD conducts two hours
of live interactive sessions every day to build interactivity in the Open and Distance Learning (ODL) system.
Teachers/Resource persons and IGNOU Regional Center functionaries interact for academic and administrative
matters with students. Induction Programmes for new students and convocations for graduating students are also
conducted live through Teleconferencing every year.

Gyan Darshan is also available on webcast, thus extending the reach of IGNOU programmes to audiences world
over. The Gyan Darshan telecast is also beneficial for students of the formal education system and the viewers can
access Gyan Darshan on IGNOU‘s website http://gd.ignouonline.ac.in/gyandarshan/ . As Gyan Darshan Channel is
must carry channel as per the Government of India Gazette notification, a number of private DTH/Cable Operators
carries Gyan Darshan in their Bouquets. Gyan Darshan is now part of Swayam Prabha and can be watched on
MHRD Channel no.25

1.11 Gyanvani

Gyan Vani (GV) FM Radio was conceived in 2001 as a network of educational FM Radio Channels operating from
various cities in the country. With an aim to enhance and supplement the teaching-learning process, each GV
Station has a range of about 60 kms and covers an entire city/town including the adjoining rural areas. Gyan Vani
serves as an ideal medium for niche audience addressing the local educational, developmental and socio-cultural
requirements of the people. The flavor of the channel is by and large local and the medium is English, Hindi or
language of the region. The overall content pertains to Primary and Secondary Education, Adult Education,
Technical and Vocational Education, Higher Education, Distance Education and Extension Education etc.
Interactive Radio Counseling (IRC) facility is being provided by GV Stations to enable students to interact with the
faculty, academic counselors and student support staff. The live phone-in programmes are popular components of
the network. The programmes broadcast through each stations include both pre-recorded and live content. click the
link – ( http://gd.ignouonline.ac.in/gyandhara/ )

1.12 Swayam Prabha

Swayam Prabha is an initiative of the Ministry of Education, Government of India to provide 34 High Quality
Educational TV Channels through DTH (Director to Home) across the length and breadth of the country on 24x7
basis using GSAT 15 Satellite. Curriculum-based course content covering diverse disciplines are telecast through
Swayam Prabha and are provided by NPTEL, IITs, UGC, CEC and IGNOU with the objective of meeting the needs
of lifelong learners in India and abroad. Swayam Prabha channels are broadcasting the recorded videos as well as
live telecasting of IGNOU programmes on 24x7 basis.

1.13 Gyandhara

Gyandhara is an internet audio counseling service offered by IGNOU. Students can listen to the live discussions by
the teachers and experts on the topic of the day and interact with them through telephone, email and also chat
mode. When live sessions are not on, Gyanvani Delhi is made available on this platform. The Gyandhara streaming
is available for internet users anywhere in the world. Important events broadcast by GV Delhi are also relayed by
all GV stations using the Gyandhara feed.
The Learners can access Gyandhara using the link https://www.ignouonline.ac.in/gyandhara//

1.14 Web Enabled Academic Support (WEAS)

To provide technology based academic support to the learners of the distance mode programmes, IGNOU has
initiated a scheme of Web Enabled Academic Support (WEAS) for various ODL programmes of IGNOU. WEAS is
a Single Window Platform providing various kinds of academic support including the study material, audio-video,
quiz, discussion forum, calendar of activities, web-based video counselling, links of various web-based resources to
the distance learners by using simple and easily available ICT tools. The students enrolled in programmes being
offered through WEAS are given access to their programme specific portal in which they are provided with course
material in digital format, video and learning resources. The portal enables online peer-to-peer interaction and
discussion, it also gives an opportunity to the students to learn online and interact virtually with teachers and
experts. To access WEAS click the link - https://sites.google.com/ignou.ac.in/weas

1.15 International Students Residing in India

The foreign nationals are advised to visit the page of International Division of the University
(http://ignou.ac.in/ignou/aboutignou/division/id/introduction) for the programmes on offer for them; programme fee
and other fees applicable for them. They may also contact International Division of the University at the
Headquarters for more details

1.16 eGyanKosh

The IGNOU eGyanKosh (http://egyankosh.ac.in/) is a national digital repository of educational resources in higher
education. It is available for the learners and teachers, and public at large for free.

1.17 IGNOU e-Content Mobile App

IGNOU-e-Content Mobile App is an official mobile app of Indira Gandhi National Open University (IGNOU),
New Delhi. This app is an ICT initiative of IGNOU to provide Digital Learning Environment to IGNOU learners
and extending Technology Enhanced Learner Support Services to them. The aim of this initiative is to disseminate
the digitised course material to IGNOU Learners. IGNOU learners can use this app to access their course material
through their hand held devices such as Mobile Phones and Tablets.

1.18 Library Services

The IGNOU library is the most resourceful information centre in the country in the field of distance education. The
collection of printed and electronic resources is quite strong, with 1.5 lakh printed books at IGNOU Headquarters
and 2.5 lakh printed books at libraries of RCs and LSCs.

• The University Library provides remote access to 8–10 online databases through the UGC e-Shodh Sindhu
Consortium. Users can access over 7900+ e-journals and more than1700 e-books
(http://www.ignou.ac.in/ignou/aboutignou/division/ldd/EResources) as well as millions of open-access
resources in digital form.
• The holdings of the library collection and access to e-resources can be browsed and downloaded from their
desktops through WebOPAC (https://libraryopac.ignou.ac.in/) and Integrated Search Engines.
• Library is a member of the Developing Library Network (DELNET) (https://www.delnet.in/) that provides
various resource sharing services like browsing of Union Catalogues, Inter-Library Loan and Document
Delivery from more than 7000 member libraries.
• IGNOU is also a member of ‗The Daisy Forum of India‘ (DFI), which provides Sugamya Pustakalaya
(https://library.daisyindia.org/ NALP/welcomeLink.action) facilitating access to more than 67,000 books
to the blind, people with low vision, or people with any other print disability.
• IGNOU library uploads Ph.D/M.Phil theses on UGC INFLIBNET‘s ―Shodhganga Repository for digital
preservation and ensuring continuous access to scholarly content.
• IGNOU library uses Urkund/Ouriginal software provided by UGC INFLIBNET to check the texts of
Research papers/Theses/Dissertations for originality and protect it against potential plagiarism
(ouriginal.com/login/).
• Research Scholars can take library membership by paying refundable security deposit of 5000 for availing
lending services.
• Post graduate students interested in remote access of e-resources should download the form from Link:
http://www.ignou.ac.in/ignou/aboutignou/division/ldd/raf, fill up the same and email to
[email protected] to facilitate access.
1.19 Vidya Lakshmi Portal

Vidya Lakshmi Portal is a first of its kind portal for students seeking Education Loan. Set up in August 2015, it is a
single window electronic platform for students to access information and prepare applications for Educational
Loans and Government Scholarships. The Portal has the facility of tracking the students right from the inception of
loan application until the completion of sanction of loan or otherwise. Students can view, apply and track their
education loan applications to banks anytime, anywhere through the Portal. The portal has been developed and
being maintained by NSDL e-Governance Infrastructure Limited.

Nearly 40 Banks have registered for over 131 Educational Loan Schemes on the Vidya Lakshmi Portal and
integrated their system with the Portal for providing loan processing status to students.

2.0 SCHOOL OF MANAGEMENT STUDIES

The School of Management Studies began its academic operations in 1987 with the launch of Diploma in
Management as a pilot programme of the University. The School today offers 14 programmes in Management and
13 programmes in Commerce.

The school has international presence and is offering its programmes in various African and Asian countries.

The School follows a multimedia approach in programme delivery. It comprises self-learning printed course
material, supporting audio-video programmes, face to face interaction with academic counselors at learner support
centres, assignment for assessment and feedback, telecast of video programmes on Doordarshan, broadcast of
Audio / Video programmes through Gyan Vani (interactive radio counseling) and teleconferencing through Gyan
Darshan, Swayamprabha, and DTH. The School adopts many other learner friendly features available on IGNOU
platform.

The programmes offered by the School are designed in modular format offering maximum flexibility to the learners
including multiple exit points. In recent years the school has collaborated with various apex institutions to develop
programmes catering to the needs of specific target groups.

The School of Management Studies has been established to provide developmental avenue for working personnel
and professionals for acquiring management qualifications to upgrade and refine their managerial skills,
capabilities, and orientation. The School aims to impart lifelong learning opportunities to the learners in the specific
domains like leadership, entrepreneurial skills, and professional competence. The Programmes offered by the
School are useful and geared to fulfill identified gaps in the corporate and business world.

Looking at the demand for online education management discipline of School of Management Studies is offering
an online MBA programme from January 2022 academic session. The delivery of the programme is completely
online based on the LMS platform of the University. The online MBA programme is also recognized by AICTE.

Programs offered by the School under Management Discipline are:

1. Ph. D. ( Management)
2. Master of Business Administration (MBA)
3. Master of Business Administration (Banking & Finance)
4. Master of Business Administration (Human Resources Management)
5. Master of Business Administration (Financial Management)
6. Master of Business Administration (Marketing Management)
7. Master of Business Administration (Operations Management)
8. Master of Business Administration (Online)
9. Post Graduate Diploma in Human Resource Management(PGDHRM)
10. Post Graduate Diploma in Marketing Management (PGDMM)
11. Post Graduate Diploma in Financial Management (PGDFM)
12. Post Graduate Diploma in Operation Management (PGDOM)
13. BBA in Services Management
14. Certificate in NGO Management(CNM)
3.0 PROGRAMMES FOR ADMISSION:

• Master of Business Administration (Financial Management) (MBAFM)


• Master of Business Administration (Human Resources Management) (MBAHM)
• Master of Business Administration (Marketing Management) (MBAMM)
• Master of Business Administration (Operations Management) (MBAOM)

These programmes are AICTE recognized Post Graduate Degree programme designed to develop the skills
required for careers in business and management. The programme is designed by renowned management experts
keeping in view the latest industry requirements and practices. All the courses are contemporary, covers diverse
areas of study in business and management and relevant to the present-day needs. It is uniquely designed for both
fresh graduates and the working personnel.

3.1 Salient Features of the Programme(s):

Some of the salient features of the programme(s) are:

• AICTE approved Programme


• Offered across pan India and in selected Countries outside India
• Contemporary curriculum and latest study material
• Affordable fee
• Flexible learning

3.2 Eligibility:

Passed Bachelor Degree of Minimum 3 years duration with at least 50% marks for general category (45% in
case of candidates belonging to reserved category) can enroll in any of the MBA programmes without
appearing for any entrance test.

3.3 Duration:

The minimum duration of the programme is 2 years and the maximum duration is 4 years.

Students will be allowed to register/re-register seven courses in a semester to enable them to register/re-
register all the required 28 courses for the award of MBA Degree in four semesters (i.e. two years). The
student has to register for the programme in the first semester and subsequently re-register for all the
other semesters.

3.4 Medium of Instruction:

The medium of Instruction for this programme is English.

3.5 Programme Structure:

Courses 1st Semester- 2nd 3rd Semester 4th Semester


I Semester
Core 7 (Seven) 7 (Seven) 2 (Two) 4 (Four)
Specialisation - - 4 (Four) 3 (Three)
Project - - 1 (One) -
(Equivalent to 2
courses)

• The MBA Programme consists of 28 courses in all and includes:


a) Twenty (20) Core courses (from MMPC-001 to MMPC-020)
b) Seven (07) courses from any one of the chosen specialisation area
c) One (01) Project course (MMPP-001 equivalent to 2 courses)

• Students need to select 7 courses in each of the semesters during the programme.
• Students need to select only MMPC-001 to MMPC-007 (Seven courses) in the 1st semester (All
Courses Compulsory) and need to select only MMPC-008 to MMPC-014 (Seven courses) in the
2nd semester (All Courses are Compulsory).
• The School offers different areas of specialisation like; Human Resource management,
Financial Management, Operations Management, Marketing Management, and Services
management in this MBA programme and the student can choose any one specialisation area in
which S/he wants to have his MBA degree.
• Student need to select MMPC-015, MMPC-0016 & MMPP-001 (three courses) and four
(04) courses from chosen specialisation in the 3rd semester.
• Student need to select MMPC-017 to MMPC-020 (four compulsory courses) and three (03)
more courses from chosen specialisation in the 4th semester.
• Student need to select a total of 7 courses in his chosen specialisation only in order to get his
MBA degree in that specialisation.
• MMPP-001 (Project Course) is equivalent to two courses. The fee will be equivalent to two
courses. However, for registration purposes MMPP-001(project course) is treated as one course.
• In order to get an MBA degree a student has to complete 28 courses with a total credit
weightage of 116 credits. They are as follows:
a) 20 Core Courses of 4 Credit each = 80 Credits.
b) One Project course of 8 credits
c) 7 Courses from any one area of Specialization of 4 credits each = 28 credits

Programme structure of each of the MBA programme is presented below. The detailed course
outlines are given in the Appendix 1.

3.6 Master of Business Administration (Human Resource Management) (MBAHM)

Semester-wise courses to be selected for registration/ re-registration:

Course code Course Title Course code Course Title


Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions and MMPC-008 Information Systems for Managers
Organisational Processes
MMPC-002 Human Resource Management MMPC-009 Management of Machines and
Materials
MMPC-003 Business Environment MMPC-010 Managerial Economics
MMPC-004 Accounting for Managers MMPC-011 Social Processes and Behavioural
Issues
MMPC-005 Quantitative Analysis for MMPC-012 Strategic Management
Managerial Applications
MMPC-006 Marketing Management MMPC-013 Business Laws
MMPC-007 Business Communication MMPC-014 Financial Management
Semester-3 (7 Courses) Semester-4 (7 Courses)
MMPC-015 Research Methodology for MMPC-017 Advanced Strategic Management
Management Decisions
MMPC-016 International Business MMPC-018 Entrepreneurship
Management
MMPP 001 Project Course (Equivalent to 2 MMPC-020 Business Ethics and CSR
Courses)
Specialisation Courses (4) Specialisation Courses (4)
MMPH-001 Organizational Theory and MMPH-003 Human Resource Planning
Design
MMPH-002 Human Resource Development MMPH-005 Organisational Development and
Change
MMPH-004 Industrial and Employment MMPH-006 Organisational Dynamics
Relations
MMPH-007 Compensation and Reward MMPH –009 International Human Resource
Management Management

3.7 Master of Business Administration (Financial Management) (MBAFM)

Semester-wise courses to be selected for registration/ re-registration:

Course code
Course Title Course code Course Title
Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions and MMPC-008 Information Systems for
Organisational Processes Managers
MMPC-002 Human Resource Management MMPC-009 Management of Machines and
Materials
MMPC-003 Business Environment MMPC-010 Managerial Economics
MMPC-004 Accounting for Managers MMPC-011 Social Processes and Behavioural
Issues
MMPC-005 Quantitative Analysis for MMPC-012 Strategic Management
Managerial Applications
MMPC-006 Marketing Management MMPC-013 Business Laws
MMPC-007 Business Communication MMPC-014 Financial Management
Semester-3 (7 Courses) Semester-4 (7 Courses)
MMPC-015 Research Methodology for MMPC-018 Entrepreneurship
Management Decisions
MMPC-016 International Business Management MMPC-019 Total Quality Management
MMPP-001 Project Course (Equivalent to 2 MMPC-020 Business Ethics and CSR
Courses)
Specialisation Courses (4) Specialisation Courses (4)
MMPF-001 Working Capital Management MMPF-004 Security Analysis and Portfolio
Management
MMPF-002 Capital Investment and Financing MMPF-005 International Financial
Decisions Management

MMPF-003 Management Control Systems MMPF-007 Equity Markets

MMPF-006 Management of Financial Services MMPF-011 Management of Insurance


Services
3.8 Master of Business Administration (Marketing Management) (MBAMM)

Semester-wise courses to be selected for registration/ re-registration:

Course code Course Title Course code Course Title


Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions and MMPC-008 Information Systems for Managers
Organisational Processes
MMPC-002 Human Resource Management MMPC-009 Management of Machines and
Materials
MMPC-003 Business Environment MMPC-010 Managerial Economics
MMPC-004 Accounting for Managers MMPC-011 Social Processes and Behavioural
Issues
MMPC-005 Quantitative Analysis for MMPC-012 Strategic Management
Managerial Applications
MMPC-006 Marketing Management MMPC-013 Business Laws
MMPC-007 Business Communication MMPC-014 Financial Management
Semester-3 (7 Courses) Semester-4 (7 Courses)
MMPC-015 Research Methodology for MMPC-017 Advanced Strategic Management
Management Decisions
MMPC-016 International Business MMPC-018 Entrepreneurship
Management
MMPP 001 Project Course (Equivalent to 2 MMPC-020 Business Ethics and CSR
Courses)
Specialisation Courses (4) Specialisation Courses (4)
MMPM-001 Consumer Behaviour MMPM-004 International Marketing
MMPM-002 Sales Management MMPM-006 Marketing Research
MMPM-003 Product and Brand Management MMPM-007 Integrated Marketing
communication
MMPM-005 Marketing of Services MMPM-008 Rural Marketing
MMPM-009 Retail Management
3.9 Master of Business Administration (Operations Management) (MBAOM)

Semester-wise courses to be selected for registration/ re-registration:

Course code Course Title Course code Course Title


Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions and MMPC-008 Information Systems for Managers
Organisational Processes
MMPC-002 Human Resource Management MMPC-009 Management of Machines and
Materials
MMPC-003 Business Environment MMPC-010 Managerial Economics
MMPC-004 Accounting for Managers MMPC-011 Social Processes and Behavioural
Issues
MMPC-005 Quantitative Analysis for MMPC-012 Strategic Management
Managerial Applications
MMPC-006 Marketing Management MMPC-013 Business Laws
MMPC-007 Business Communication MMPC-014 Financial Management
Semester-3 (7 Courses) Semester-4 (7 Courses)
MMPC-015 Research Methodology for MMPC-018 Entrepreneurship
Management Decisions
MMPC-016 International Business MMPC-019 Total Quality Management
Management
MMPP 001 Project Course (Equivalent to 2 MMPC-020 Business Ethics and CSR
Courses)
Specialisation Courses (4) Specialisation Courses (4)
MMPO-001 Operations Research MMPO-003 Operations Management
MMPO-002 Project Management MMPO-004 Management Information Systems
MMPO-005 Logistics and Supply Chain MMPO-007 Maintenance Management
Management
MMPO-006 Material Management MMPO-008 International Logistics and Supply
Chain Management
3.10 Admission Process

The Admission Forms can be submitted online through Online Admission System at
https://ignouadmission.samarth.edu.in/ by the Indian Student. Foreign student residing in other
countries can also join the online programmes and can submit their admission form at
https://ignouforeigniop.samarth.edu.in/. The prospective learners are required to create their user ID
and password for logging in the system and upload the required documents along with the submission
of the Admission Form. There is no need to send the printed copy of the Admission Form to the
Regional Centre. The programme fee can be paid online using payment Gateway through net banking,
debit/credit card or UPI. Once the admission form is submitted online, the students can track the
progress of their admission. A message is sent on the mobile number and email ID registered with the
System once admission is confirmed. In case of any discrepancy in the Admission Form, the
prospective students are advised to remove the discrepancy within a stipulated time. Failing to do so
will lead to rejection of admission form.

After going through the above given eligibility conditions a student can register for this
programme. The student has to Register for the programme in the first semester and
subsequently Re-Register for all the other semesters.

For any admission related queries kindly email to : [email protected].

3.11 Programme Fee:

• Rs.15,500/- per semester for 1st, 2nd and 4th semester


• Rs.17,500/- for 3rd semester (3rd semester has an 8-credit project)
• Registration fee and Development fee as applicable
N.B: The Programme fees and the registration fee shall be applicable as mentioned in the University
admission portal.

3.12 Exit Certification

A student can get her/his MBA degree in his chosen specialization once s/he completes all the
specified 28 courses. However, if a student wishes to exit the programme after completion of the
specified courses of 1st and 2nd semesters (56 credits), an exit option is provided at her/his specific
request only, resulting in award of Post Graduate Diploma in Management (PGDIM).

3.13 Evaluation:

The evaluation system of the programme for all the courses, except the project course, is
based on two components:

a) Continuous evaluation in the form of Assignments (weightage: 30%):

This component carries a weightage of 30%. There will be one graded assignment per course.
The assignment is to be submitted to the Co-ordinator of the learner support Centre to which
the student is assigned or attached with. Students are required to attempt the assignments
which are prescribed for that semester.

b) Term End Examination (TEE) (weightage: 70%):

Term End Examinations will be held twice every year in the months of June and December.
The students are at liberty to appear in any of the examinations conducted by the University
during the year. A student will be allowed to appear in the Term-End Examination, only after
s/he has registered for that course and submitted the assignment of that course.

C) For Project course the evaluation is based on the project report submitted by the student only.

Letter grade system is used in this programme. These letter grades are:
A = Excellent
B = Very Good
C = Good
D = Satisfactory
E = Unsatisfactory

For successfully qualifying a course, a student will have to obtain at least ‘D’ Grade in both
continuous and term-end examinations and also the overall average grade should be at
least ‘C’ grade for the successful completion of that course.

Following is the system of converting the overall letter grades to


percentage equivalents: A = 80% and Above
B = 60% to 79.9%
C = 50% to 59.9%
D = 40% to 49.9%
E = Below 40%

Term-End Examination and Payment of Examination Fee

The University conducts Term-end Examination (TEE) twice a year in the months of June &
December. A learner is permitted to appear in TEE subject to the following conditions: -

1. Registration for the courses is valid and not time barred.


2. Required number of assignments in the courses have been submitted by due date wherever
applicable.
3. Minimum time to pursue these courses as per the provision of the programme has been
completed.
4. Examination fee for all the courses the learner is appearing in the examination has been paid.
In the case of non-compliance of any of the above conditions, the result of all such courses is liable
to be with held by the University.

Term-end Examination

The learners are required to fill in the Examination form to appear in the TEE each time i.e., for
every exam (June/ December) a learner has to apply a fresh. The Examination Forms are accepted
online only as per the schedule available on the IGNOU website (https://ignou.ac.in) from time to
time.
Examination fee and Mode of Payment

Examination Fee Mode of Payment


@ 200 per theory course Credit Card/Debit Card/Net Banking
Examination fee will be as per the University policy. Please check the actual examination fees on
the University website at the time of examination form filling.

Examination fee once paid is neither refundable nor adjustable even if the learner fails to
appear in the examination.

Hall Ticket for Term End Examination


No hall ticket shall be dispatched to the examinees. Hall Tickets of all examinees are uploaded
on the University Website (www.ignou.ac.in) 7-10 days before the commencement of the
Term End Examinations. Therefore, learners are advised to visit IGNOU website for updates.
Students are advised to take the print out of the Hall Ticket from University website after
entering the enrolment number and name of programme of study, and report at the examination
centre along with the Identity Card issued by the University. Without a valid IGNOU Student
ID Card issued by the University, examinees will not be permitted to appear in the
examination.
In case, any learner has misplaced the Identify Card issued by the University, it is mandatory
to apply for a duplicate Identity Card to the Regional Centre concerned well before
commencement of the examinations so as to get a duplicate ID Card in time. Learners without
valid ID Card will not be allowed to enter the Examination Centre premises. Students who
have taken admission online can download their ID Card online.

3.14 Tentative Schedule of Operations

Activities January - June Semester July - December Semester


i) Despatch of Study Material During first half of During first half of June
to December of
begin preceding year
ii) Counselling January-May July-November
iii) Submission of Assignments 30th April 31st October
iv) Assignment feedback 15th May 15th November
v) Term-end Examination June December
vi) Dates for submission of As notified by Student Evaluation Division (SED) and
Examination Forms displayed on
Through Online at IGNOU’s website www.ignou.ac.in
IGNOU website
www.ignou.ac.in
vii) Dates for Online As notified by Student Registration Division (SRD) and
Re- displayed
registration on IGNOU’s website www.ignou.ac.in
for next
semester

(Dates are subject to change due to unforeseen circumstances).

4.0 UNIVERSITY RULES

The University reserves the right to change the rules from time to time. However, latest rules
will be applicable to all the students irrespective of the year of the registration.
4.1 Validity of Admission

Learners offered admission have to join on or before the due dates specified by the
University. In case they want to seek admission for the next session, they will have to
apply afresh and go through the admission process again.

4.2 Re-Registration

Re-registration‖ means registration in the next semester/year of a programme, wherever applicable.


Learners are advised to submit the Re-Registration (RR) forms ‗Online‘ on the web portal
www.ignou.ac.in. as per schedule being notified by the University from time to time, irrespective of
the fact that whether the learners appeared in the examination or not or whether they are passed or
not in the course(s) registered in the current academic session. If the Re-Registration in any of the
programme is not available online or for any other reason as specified by the University, Learners
should submit their RR forms at the respective Regional Centre ONLY and nowhere else. If any
student submits the ‗Offline‘ Re-Registration Form at any other Regional Centre than the allocated
Regional Centre, and consequently misses the scheduled date and a semester/ year, he/she will have
no claim on the University for regularization. International students of the University pursuing their
programme from India are also advised to submit re- registrations form online. Offline forms, if any,
may be submitted to the International Division of the University.

4.3 Additional time for Learners with Disability

(a) Learners with disability of 40% or more are given additional 2 (two) years beyond the maximum
duration
prescribed for all academic programmes.
(b) Learners with disability seeking benefit of the aforesaid facility should submit the Disability
Certificate‘ issued by the competent authority at the Regional Centre concerned, which, in turn
will verify it, make entry in the data base and transmit the data to SRD for updating in the Master
records.

4.4 Reservation for Scheduled Castes and Scheduled Tribes, non- creamy layer of OBC,
Economically Weaker Sections (EWS) for admission in Central Educational Institutions

The University provides reservation of seats for Scheduled Castes and Scheduled Tribes, non-
creamy layer of OBC, Economically Weaker Sections, (as notified by MHRD vide OM 12-4/019-
U1 dated January 2019), War Widows, Kashmiri Migrants and Physically Handicapped learners,
as per the Government of India rules, for admission to its programmes in which there are limited
number of seats and admission is through a merit lst. However, submission of forged certificate
under any category shall make the student liable not only for cancellation of admission but also
legal action as per Government of India rules.

Ministry of Human Resource Development, Department of Higher Education, Govt. of India, vide
their Office Memorandum F.No. 12-4/2019-Ul, dated 17th January, 2019, on the subject cited
above, has conveyed that in accordance with the provisions of the Constitution (One Hundred and
Third Amendment) Act 2019, and in reference of Ministry of Social Justice and Empowerment
vide OM No. 20013/01/2018-BC-II dated 17th January, 2019, enabling provision of reservation
for the Economically Weaker Sections (EWSs) who are not covered under the existing scheme of
reservations for the Scheduled Castes, the Scheduled Tribes and the Socially and Educationally
backward Classes, it has been decided to provide reservation in admission to educational
Institutions subject to a maximum of ten per cent of the total seats in each category. The provision
of reservations to the Economically Weaker Sections shall be in accordance with the directions
contained in the OM No. 20013/01/2018-8C-11 dated 17th January, 2019 of the Ministry of Social
Justice & Empowerment subject to the condition mentioned in the Office Memorandum of MHRD

Accordingly, the reservations shall be provided to EWSs for admission in the University from the
academic year 2019-20 onwards beginning academic session July 2019. The reservation shall be
applicable only in Programmes having seat restriction.

4.5 Scholarships

The learners enrolled in IGNOU are eligible for Government of India Scholarships. They are
advised visit the National Scholarship Portal of the Government of India
https://scholarships.gov.in/ and submit their application online. For further details students
may contact at the headquarters, Student Service Centre can be contacted for details.

Students belonging to the Scheduled Caste category may apply for financial assistance under
the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme are
available at https://scholarships.gov.in/public/schemeGuidelines/Postmatric_SC.pdf

Students belonging to the Scheduled Tribe category may apply for financial assistance under
the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme are
available at
(1) https://scholarships.gov.in/public/schemeGuidelines/Goa/Goa_3004_G.pdf
(2) https://scholarships.gov.in/public/schemeGuidelines/tribalfellowshipguideline.pdf

4.6 Scheme of Fee Support to SC/ST Students

The University provides exemption of programme fee to students from SC/ST category as per its
policy. The policy is reviewed for every admission cycle. Students are advised to visit the
University website or contact the Regional Centre to know about the latest provisions. The
exemption, if admissible, will be allowed for one programme only.
The following SC and ST students are not eligible for fee exemption:
• who are employed OR
• who are availing any kind of scholarship or fee exemption from other agencies, OR
• whose Parents‘/ Guardians‘ income from all Sources exceeds Rs 2.5 lakhs during financial year as
per Government of India norms.

The applicants should submit income certificate issued by Authorized Government Agency while
taking admission. The exemption of fee is confined to the extent of Programme Fee mentioned in the
Prospectus. The students belonging to these categories will have to pay late fee (if any), Term End
Examination Fee, convocation fee, Registration fee, Development fee etc. since these are not
exempted under this Scheme.

4.7 Registration fee, Cancellation of Admission and Refund of Fee paid for Re-Registration to a
programme will not be refunded in any case.
A non-refundable Registration Fee of as prescribed time to time (unless specified otherwise) shall
be charged along with the programme fee of first semester/year at the time of admission.

If a student applies for cancellation of admission and refund of fee, the refund request will be
considered as per the University policy available on website: www.ignou.ac.in
The refund request will be considered as under:-

Grounds for refund Modified policy


Double/multiple payments by the student for the Fee of ONE programme will be retained.
same programme due to failure of online Programme fee for remaining attempts will be
transaction refunded including the registration fee.
Payments by the student for more than one non– Fee of ONE programme will be retained as per
permissible programme in the same session. the choice of the student. Fee for remaining
programme(s) will be refunded after deduction
of registration fee.
Rejection/cancellation of admission form by the Full programme fee will be refunded after
University due to non-fulfillment of minimum deduction of the registration fee.
eligibility criteria/non-recognition of
qualification or its equivalence/due to
commission of mistake/concealment of
information or otherwise by the student.
Cases where the University decides to withdraw Full programme fee will be refunded including
the programme due to any reason. the registration fee.

In cases where the student does Before confirmation of After confirmation of


not want to continue with the admission admission
programme and seeks a) Full Programme fee b) Within 15 days after
cancellation of application and shall be refunded. confirmation of admission
refund of programme fee. The Registration fee shall not – Refund shall be made after
be refunded deduction of Rs. 500/ from
Programme fee. Registration
fee shall not be refunded.
c)Within 16-90 days after
confirmation of admission
Refund shall be made after
deduction of Rs. 1000/-
Registration fee shall not be
refunded.
d) Beyond 90 days after
confirmation of admission
No refund shall be made.

Notes:
1) While counting the period, the date on which request for cancellation of admission is received
from the candidate, shall be taken into account.
2) The date on which admission is confirmed, shall be excluded while counting the period.
3) The refund will be reverted to the same Debit/Credit Card/ Net Banking Account from where the
payment has been received. However, where the validity of the Debit/Credit Card expires in
between, and the bank accepts the refund in spite of expiry of validity of the card, the user will be
responsible for getting the money of refunded from such bank. In cases where the refund is not
accepted by the bank under the said Debit/ Credit Card account, or the closure of the payment
gateway through which the payment was initially received, the refund of fee will be made through
NEFT after obtaining the account details from the student. In cases of (a) to (c) above, the
candidate will make a written/email request to the Registrar, SRD for such a refund.

4.8 Digital Study Material and Assignments

The University has a provision to provide soft copy of the self-learning material in place of printed
material. A learner opting for the soft copy will be given a discount of 15% in the Programme Fee.
The Option to this effect has to be indicated by the learners while filling in the Online Admission Form.
Such learners will not be given printed self-learning material. The University has digitized the study
material for different prorammes. The digitized material is available on eGyankosh, the digital repository
of the University.

The University encourages the use of digital study material. It has been decided that as an incentive 15%
concession shall be given to the students who opt for digital study material in place of printed study
material.

The University sends study material to all the students and if a student does not receive the same for any
reason; whatsoever, the University shall not beheld responsible for that. Assignments for the current
session are made available on the website. Students are advised to download the same.

For non-receipt of study material, learners are required to write to the Registrar, Material Production and
Distribution Division, IGNOU, Maidan Garhi, New Delhi – 110 068.

4.9 Change of Elective/Course

Change in Elective/Course is permitted within 30 days from the receipt of first set of course
material on payment of Rs.600/- per course. Payment should be made by way of a Demand Draft
drawn in favour of "IGNOU" payable at the place of concerned Regional Centre. All such requests
for change of Elective/ Course should be addressed to the concerned Regional Centre only as per
schedule.

4.10 Credit Transfer

Students who want to avail of credit transfer shall get registered with IGNOU for the MBA
programme they want to study. All the applications for this purpose should be addressed to The
Registrar, Student Registration Division, IGNOU, Maidan Garhi, New Delhi-110068.

Please visit to ignou‘s website. The Internal Credit Transfer Form and guidelines are available on the
following link: http://www.ignou.ac.in/ignou/studentzone/download/InternalCredittransferscheme
4.11 Guidelines for Admission in respect of International Students residing in India

a) Download the Admission form for the respective Programme from IGNOU‘s website
www.ignou.ac.in
b) Fill up all the columns of the Admission forms and attach the relevant documents (as mentioned
in the Prospectus) along with fee and cost of registration fee.
c) Submit the hard copy of the form along with documents and fees at the following address
Director, International Division, IGNOU, Block No. 15. Section K, Maidan Garhi. New Delhi.
d) The learner must fill all the Columns of the Admission Form, failing which the admission form
will not be processed for admission. The complete applications should reach at the above address
not later than the last date of submission of forms.
e) The learner may apply only for those courses for which International fees have been
prescribed. The learner will have to produce the valid STUDY VISA for the minimum duration
of the programme. Presently, the students from Nepal and Bhutan are not required to submit the
Study Visa.
f) The learner will have to remit the International Fees of Programme. IGNOU Common Prospectus-
JULY 2023 335.
g) The fee has to be remitted through Bank Draft favouring‘‘ IGNOU‘‘ payable at ―New Delhi.
h) The learner should possess the minimum qualification specified for the Programme. However, for
equivalence of the qualification of the candidate reference may be made to Booklet ―Equivalence
of Foreign Degrees‖ published by Association of Indian University. In case the Degree/Certificate
possessed by the candidate is in a language other than English or Hindi, a translated copy duly
verified by the concerned Embassy should be submitted.
i) The fees once paid will neither be refunded nor transferred. However, in cases where University
denies admission, the programme fee will be refunded through A/c Payee Cheque only.
j) The student needs to submit NO OBJECTION CERTIFICATE from the concerned embassy.
k) In the letter it should be clearly written that the Embassy has no objection regarding study of the
concerned student in IGNOU as well as extension of visa from time to time. PIO / OCI Card
holders are not required to submit the NOC from concerned Embassy.
l) PIO/OCI card holders and also Refugees (UNCHR) Card Holders will pay the fee applicable to
International Students.

e. For further details you may visit: http:www.ignou.ac.oin/ignou/aboutignou/division/id/introduction

4.12 Migration Certificate


For Migration Certificate, requisition may be sent to the Regional Director along with the following
documents:

1) Application Form
2) Self-attested copy of the Grade card and Provisional certificate.
3) Fee of Rs.500/- in the form of demand draft drawn in favour of IGNOU payable at the
city where Regional Centre is located.

4.13 Correction/Change of Name/Surname of Learner

Spelling mistakes, if any, committed at the time of data entry stage will be rectified at the
Regional Centre and corrected data transmitted to Student Registration Division for updating in
the database. However, Learners are expected to write their correct name (as indicated in the
High School Certificate) in the Admission Form. In case any change in the name (other than the
one mentioned in his/her High School Certificate), then it is mandatory for the prospective
learners to furnish legal evidence of having changed his/her name/ surname while submitting the
admission form.

For Change of Name/Surname, after confirmation of admission, the learners are required to
submit the following documents at the Regional Centre, for on ward transmission to Registrar,
SRD:

a) Original copy of Notification in a daily newspaper notifying the change of name;


b) Affidavit, in original, on non-judicial Stamp Paper of the appropriate value sworn in before
1st Class Magistrate specifying the change in the name;
c) Marriage Card/Marriage Certificate in case of women candidates for change in surname;
d) Gazette Notification, in original, reflecting the change ofname/surname;
e) Demand Draft of Rs.500/- drawn in favour of IGNOU payable at New Delhi

Request for correction and/or change of Name / Surname will be entertained only before award of
the Degree/Diploma/Certificate. For change/correction of name after completion of programme, but
before award of degree please see the guidelines available at:
http://www.ignou.ac.in/userfiles/Notification%20(4)(3).pdf

4.14 Prevention of Malpractice/Notice for General Public

Students seeking admission to various academic programmes of Indira Gandhi National Open
University are advised to directly contact IGNOU headquarters at New Delhi or Regional
Centres of IGNOU only. Students interacting with intermediaries shall do so at their own risk
and cost. However, in case of any specific complaint regarding fraudulent institutions,
fleecing students etc., please contact any of the following members of the Malpractices
Prevention Committee:

However, in case of any specific complaint regarding fraudulent institutions, fleecing students etc.,
please contact any of the following members of the Malpractices Prevention Committee:

1Director, Research Unit (Tele: 29534336)


2. Director, SSC (Tele: 29535714)
3. Director, RSD (Tele: 2953 2118, 29572412)
4. Registrar, SED (Tele: 2953 5828, 29572204)
5. Registrar, SRD (Tele: 2953 2741,9571302)
6. Registrar, MPDD (Tele: 29534521,29572002)
7. Deputy Registrar, F&A (Tele: 29534934)
8. Registrar (SRD) (Tele: 29571302)

Alternatively, complaints may be faxed on 29532312.

Email: [email protected]

Website: http://www.ignou.ac.in
Note: Except the above mentioned complaints, no other queries will be entertained at the above
phone numbers.

As per directions of Hon‘ble Supreme Court of India ragging is prohibited. If any incident of
ragging comes to the notice of the authority the concerned student shall be given liberty to explain
and if his explanation is not found satisfactory, authority would expel him from the University.

IGNOU admissions are made strictly on the basis of merit. Only those learners who satisfy the
eligibility criteria fixed by the university will be admitted. Learners will not be admitted if they are
not eligibile as per the eligibility criteria. Therefore, the candidates should not be misled by the false
promises of admission made by any private individuals or institution.

4.15 Placement Services

In order to further extend learner support services to its geographically distributed student
population who are pursuing various IT and Non-IT related Degree, Diploma and Masters
Programme, the university has established the Campus Placement Cell (CPC). The mission and
endeavor of CPC is to enhance and facilitate the process of prospective suitable employment
opportunities that are commensurate with the personal profiles of our learners. All students
interested in seeking the assistance of CPC for procuring suitable job opportunities are requested to
send their current resume/biodata to [email protected]. They are further advised to
visit our home page www.ignou.ac.infor regular updates on placement related activities.

4.16 Equal Opportunity Cell


In order to implement the provisions of the UGC (Promotion of Equity in Higher Education
Institutions) Regulations, 2012, IGNOU has setup an Equal Opportunity Cell with the objectives of
safeguarding the interests of all the students without any prejudice to their caste, creed, religion,
language, ethnicity, gender and disability so that equality is promoted among all the sections of
students.
5.0 LIST OF MANAGEMENT FACULTY

SCHOOL OF MANAGEMENT STUDIES


Director: Prof. M S Senam Raju
1. Prof. K. Ravi Sankar 2. Prof. Anurag Saxena
MBA, Ph.D M.Sc.(Stat.), Ph.D
Financial Management Operations Management
3. Prof. Neeti Agrawal 4. Prof. Anjali C. Ramteke
MBA, Ph.D., MA(DE) B.Sc.(Tech.), MBA, Ph.D, PGDDE, ME
Strategic Management Financial Management
5. Prof. Kamal Vagrecha 6. Prof. Nayantara Padhi
MBA, Ph.D MA(IRPM), Ph.D
Financial Management Human Resource Management
7. Prof. Rajeev Kumar Shukla 8. Mr. T. V. Vijay Kumar
BTech, MBA, Ph.D Associate Professor B.Sc.,
Marketing Management MBA
Marketing Management
9 Dr. Leena Singh 10 Dr. Chittipaka Venkataiah
Associate Professor Associate Professor
M.A.(Eco.), Ph.D, MBA, PGDDE BTech, MBA, Ph. D
Corporate Management Operations Management

11. Sh. Saurabh Jain


Assistant Professor
M.Com
Marketing Management

Programme Coordinators:

Master of Business Administration (Financial Management) (MBAFM)


- Prof. Kamal Vagrecha

Master of Business Administration (Human Resources Management) (MBAHM)


- Prof. Srilatha /Prof. Nayantara Padhi

Master of Business Administration (Marketing Management) (MBAMM)


- Mr. T.V.Vijay Kumar

Master of Business Administration (Operations Management) (MBAOM)


- Prof. Anurag Saxena
6.0 GUIDELINES FOR SUBMISSION OF ASSIGNMENTS AND APPEARING IN TERM-END
EXAMINATIONS

6.1 Assignments

Assignments are part of the continuous evaluation of the student. The submission of
assignments is compulsory. The grade that you get in your assignments will be counted in
your final result. Assignments of a course carry 30% weightage while 70% weightage is given
to the term-end examinations. Therefore, you are advised to take your assignments seriously.
You cannot appear for the term-end examination for any course if you do not submit your
assignment. Assignments are uploaded on the university website in the month of January. The
validity of the assignments is one year which implies that these assignments are to be
attempted by the students who have taken admission in January and July cycles.

The main purpose of assignments is to test your comprehension of the learning materials you
receive from us and also to help you get through the courses. The information given in the
printed course materials should be sufficient for answering the assignments. Please do not
worry about the non-availability of extra reading materials for working on the assignments.
However, if you have easy access to other books, you may make use of them.

The assignment responses should be complete in all respects. For the tutor marked
assignments, you have to submit your response sheets to the Coordinator of the Learner
Support Centre assigned to you. After evaluation these tutor marked assignments will be sent
back to you with comments and grade.

The University/Co-ordinator of the Learner Support Centre has the right not to entertain or
even reject the assignments submitted after the due date. You are, therefore, advised to submit
the assignments before the due date.

Do not forget to get back from your Learner Support Centre you duly evaluated assignments
alongwith a copy of the assessment sheet containing comments of the evaluator on your
performance. This may help you to improve future assignments and in preparing for term-end
examination.

For your own record retain a copy of all assignment responses which you submit. If you do
not get back your duly evaluated tutor marked assignments alongwith copy of assessment
sheet containing comments of evaluator on your assignment within a month after submission,
please try to get it personally form your Learner Support Centre. This may help you to
improve upon future assignments. Also maintain an account of all these corrected assignment
responses received by you after evaluation. This will help you to represent your case to the
University in case any problem arises.

If you do not get pass grade in any assignment, you have to submit it again. For this, you have
to ask for/obtain a fresh set of assignments for that course, applicable to that particular
semester. However, once you get the pass grade in an assignment, you cannot re-submit if for
improvement of grade. Assignments are not subject to re- evaluation except for factual errors,
if any, committed by the evaluator. The discrepancy noticed by you in the evaluated
assignments should be brought to the notice of the coordinator of the Learner Support Centre,
so that the correct score is forwarded by him to the Student Registration & Evaluation
Division at Headquarters.

In case you find that the score indicated in the assessment sheet of your assignments has not
been correctly reflected or is not entered in your grade cards; you are advised to contact the
coordinator of your Learner Support Centre with a request to forward correct award list to the
Student Evaluation Division (SED) at the Headquarters.

Instructions for Assignments

1. Write your Enrolment Number, Name, full address, signature and date on the top right hand corner of the first
page of your response sheet.
2. Write the programme title, course code, course title, assignment code and name of your learner support centre on
the left hand corner of the first page of your response sheet.

Course code and Assignment code may be reproduced from the assignment.
The top of the first page of your response sheet should look like this:

ENROLMENT NO .................................................................
NAME .................................................................................
ADDRESS ............................................................................
SIGNATURE ..........................................................................
DATE...................................................................................

PROGRAMME TITLE .....................................


COURSE CODE ............................
COURSE TITLE ............................
ASSIGNMENT CODE...................................
(as printed on assignments)

LEARNER SUPPORT CENTRE .................................

1) Read the assignments carefully and follow the specific instructions, if any, given on the assignment
itself about the subject matter or its presentation.
2) Go through the Units on which assignments are based. Make some points regarding the question and
then rearrange those points in a logical order and draw up a rough outline of your answer. Make sure
that the answer is logical and coherent, and has clear connections between sentences and paragraphs.
The answer should be relevant to the question given in the assignment. Make sure that you have
attempted all the main points of the question. Once you are satisfied with your answer, write down the
final version neatly and underline the points you wish to emphasize. While solving numerical, use
proper format and give working notes wherever necessary.
3) Use only A4 size paper for your response and tie all the pages carefully. Avoid using very thin paper.
Allow a 4 cm margin on the left and at least 4 lines in between the answers. This may facilitate the
evaluator to write useful comments in the margin at appropriate places.
4) Write the responses in your own hand. Do not print or type the answers. Do not copy your answers
from the Units/Blocks sent to you by the University. If you copy, you will get zero marks for the
respective question.
5) Do not copy from the response sheets of other students. If copying is noticed, the assignments of such
students will be rejected.
6) Write each assignment separately. All the assignments should not be written in continuity. Write the
question number with each answer.
7) The completed assignment should be sent to the Coordinator of the Learner Support Centre allotted to
you. Under any circumstances do not send the tutor marked response sheets to the SED at
Headquarters for evaluation.
8) After submitting the assignments at the Learner Support Centre get the acknowledgment from the
coordinator on the prescribed assignment remittance-cum-acknowledgement card.
9) In case you have requested for a change of Learner Support centre, you should submit your
assignments only to the original Learner Support Centre until the change of Learner Support Centre is
notified by the University.
10) The assignments can be obtained from the Learner Support Centre/Regional Centre or may be
downloaded from IGNOU Website www.ignou.ac.in.
11) There is no provision for re-evaluation of assignments as per rules.
12) The validity of assignments is for two semesters.
Appendix 1
7.0 COURSE OUTLINES

MMPC-001: MANAGEMENT FUNCTIONS AND ORGANISATIONAL PROCESSES

Block-I: Introduction to Management

Unit - 1: Management: An Overview


Unit - 2: Management and its Evolution
Unit - 3: Roles of Managers

Block-II: Managerial Processes -I

Unit -4: Planning


Unit- 5: Organizing
Unit-6: Staffing and Directing

Block-III: Managerial Processes -II

Unit-7: Controlling
Unit-8: Leading and Motivating
Unit-9: Decision Making

Block-IV: Organisational Processes

Unit-10: Organisation Structure & Design


Unit-11: Organisation Communication Processes
Unit-12: Organisation Cultures
Unit-13: Managing Change
Unit-14: Ethics and Corporate Social Responsibility
MMPC-002: HUMAN RESOURCES MANAGEMENT

Block-I: Introduction to Human Resource Management

Unit-1: Concept and Evolution of HRM


Unit-2: Functions of HRM
Unit-3: Environment and HRM

Block-II: Sourcing of Human Resources

Unit-4: Human Resource Planning


Unit-5: Job Analysis, Design and Evaluation
Unit-6: Recruitment and Selection
Unit -7: Socialisation and Mobility

Block-III: Performance and Compensation Management

Unit-8: Performance Management


Unit-9: Career Development
Unit-10: Training and Development
Unit-11: Compensation and Rewards Management

Block-IV: Employer –Employee Relations

Unit-12: Employee Engagement Processes


Unit-13: Grievance Handling and Discipline Procedures
Unit-14: Unions and Associations
MMPC-003: BUSINESS ENVIRONMENT

Block -I: Introduction to Business Environment

Unit 1: Introduction to Business and Environment


Unit 2: Economic Growth and Development
Unit 3: Socio-cultural and politico Legal Environment
Unit 4: Business Ethics and CSR

Block -II: Overview of Indian Economy

Unit 5: Indian Financial System


Unit 6: Industrial Policy Framework
Unit 7: Agribusiness Environment

Block -III: Structural Reforms

Unit 8: New Economic Policy


Unit 9: Financial Sector and Fiscal Sector Reforms

Block -IV: International Business Environment

Unit 10: International Financial System


Unit I 1: BOP
Unit 12: Foreign Trade
Unit 13: Sources of Global Financing
Unit 14: Technological Environment
MMPC-004: ACCOUNTING FOR MANAGERS

Block-I: Accounting: An Overview

Unit-1: Introduction to Accounting


Unit-2: Preparation of Books of Accounts
Unit-3: Financial Statements
Unit-4: Preparation of Final Accounts of Companies
Unit 5: Cash Flow Statement

Block-II: Cost Accounting

Unit-6: Understanding and Classifying Costs


Unit-7: Absorption and Marginal Costing
Unit-8: Activity based costing

Block-III: Application of Cost Accounting

Unit-9: Cost-Volume-Profit Analysis


Unit-10: Budgeting and Budgetary Control
Unit-11: Variance Analysis

Block-IV: Financial Statement Analysis

Unit-12: Understanding Annual Reports


Unit-13: Comparative, Common Size and Trend Statements
Unit-14: Ratio Analysis

Block-V: Emerging Issues in Accounting

Unit-15: Human Resource Accounting


Unit-16: Forensic Accounting
MMPC-005: QUANTITATIVE ANALYSIS FOR MANAGERIAL APPLICATIONS

Block-I: Data Collection & Analysis

Unit-1: Quantitative Decision Making - An Overview


Unit-2: Collection of Data
Unit-3: Presentation of Data
Unit-4: Measures of Central Tendency
Unit-5: Measures of Variation and Skewness

Block-II: Probability & Probability Distribution

Unit-6: Basic Concepts of Probability


Unit-7: Discrete Probability Distributions
Unit-8: Continuous Probability Distributions
Unit-9: Decision Theory

Block-III: Sampling & Sampling Distributions

Unit-10: Sampling Methods


Unit-11: Sampling Distributions
Unit-12: Testing of Hypotheses
Unit-13: Chi-Square Tests

Block-IV: Forecasting Methods

Unit-14 Business Forecasting


Unit-15: Correlation & Regression
Unit-16: Time Series Analysis
MMPC-006: MARKETING MANAGEMENT

Block-I: Introduction to Marketing and Markets

Unit-1: Marketing: An Overview


Unit-2: Marketing Environment Analysis
Unit-3: Market Segmentation, Targeting and Positioning
Unit-4: Consumer Behaviour

Block-II: Product and Pricing Decisions

Unit-5: Product Decisions


Unit-6: Branding Act packaging Decisions
Unit-7: Product Life Cycle (PLC) and New Product Development (NPD)
Unit-8: Pricing Decisions

Block-III: Distribution and Promotion Decisions

Unit-9: Integrated Marketing Communication


Unit-10: Advertising and Sales Promotion
Unit-11: personal Selling and Managing Sales Personnel
Unit-12: Distribution Management

Block-IV: Sectoral Applications and Emerging Issues

Unit-13: Marketing of Services


Unit-14: Digital Marketing
Unit-15: Other Emerging Issues in Marketing
MMPC-007: BUSINESS COMMUNICATION

Block-I: Introduction to Communication

Unit-1: Basic of Communication


Unit-2: Process of Communication
Unit-3: Types of Communication
Unit-4: Forms of Communication at Workplace

Block-II: Oral Communication at Work

Unit-5: Listening and Reading Skills


Unit-6: Interpersonal Communication
Unit-7: Communication in Meetings
Unit-8: Presentation Skills

Block-III: Written communication at Work

Unit-9: Basics of Written Business Communication


Unit-10: Short Business Correspondences
Unit-11: Long Business Correspondence

Block-IV: Communication in Organisation

Unit-12: Communication for Employment


Unit-13: Technology and Communication
Unit-14: Cross Cultural Communication
Unit-15: Ethics in Communication
MMPC-008: INFORMATION SYSTEMS FOR MANAGERS

Block-I: Information Technology for Managers

Unit-1: Information Technology: An Overview


Unit-2 : Computers and Smart Devices
Unit-3 : Computer Software
Unit-4: Networking Technologies

Block-II: Information Systems

Unit-5: MIS and Control Systems


Unit-6: Information Systems Economics and Security
Unit-7: Transaction Processing Systems, DSS and EIS
Unit-8: Integrated Applications

Block-III: Analysis and Computer Languages

Unit-9: Building Information Systems


Unit-10: System Analysis and Design
Unit-11: Computer Programming and Languages

Block-IV: Support Systems for Management Decisions

Unit-12: Database Resource Management


Unit-13: Data Warehousing and Data Mining
Unit-14: Artificial Intelligence and Decision Support Systems
Unit-15: Emerging Trends in IT
MMPC-009: MANAGEMENT OF MACHINES AND MATERIALS

Block-I: Operations Management: Facility Planning

Unit-1: Operations Management: An Overview


Unit-2: Product Selection and Process selection
Unit-3: Facilities Planning
Unit-4: Facilities layout and Material Handling

Block-II: Operation Planning & Control

Unit-5: Planning and Control for Mass Production


Unit-6: Planning and Control for Batch Production
Unit-7: Planning and Control for Job Shop Production
Unit-8: Planning and Control of Projects

Block-III: Planning Design & Value Engineering

Unit-9: Capacity Planning


Unit-10: Work Design and Job Design
Unit-11: Value Engineering and Quality Assurance

Block-IV: Materials Management

Unit-12: Purchase system & Procedure and Inventory Management


Unit-13: Standardization, Codification and Variety Reduction
Unit-14: Waste Management
MMPC-010: MANAGERIAL ECONOMICS

Block-I Introduction to Managerial Economics

Unit 1: Scope of Managerial Economics


Unit 2: The Firm: Stakeholders, Objectives and Decisions Issues
Unit 3: Basic Concepts and Techniques

Block-II Demand and Revenue Analysis

Unit 4: Demand Concepts and Analysis


Unit 5: Demand Elasticity
Unit 6: Demand Estimation and Forecasting

Block-III Production and Cost Analysis

Unit 7: Production Function


Unit 8: Short Run Cost Analysis
Unit 9: Long Run Cost Analysis

Block-IV Pricing Decisions

Unit 10: Market Structure and Barriers to Entry


Unit 11: Pricing Under Competition and Pure Monopoly
Unit 12: Pricing Under Monopolistic and Oligopolistic Competition
Unit 13: Pricing Strategies
MMPC-011: SOCIAL PROCESSES AND BEHAVIOURAL ISSUES

Block-I: Introduction to Organisational Behaviour

Unit-1: Concept of Organisational Behaviour


Unit-2: Approaches to Organisational Behaviour
Unit-3: Evolution of Organisational Behaviour

Block – II: Intrapersonal Processes

Unit-4: Personality, Values and Attitudes


Unit-5: Learning and Behavioural Modification
Unit-6: Perception and Attribution
Unit-7: Motivation

Block – III: Interpersonal and Group Processes

Unit-8: Group Dynamics and Team Building


Unit-9: Conflict and Negotiation Strategies
Unit-10: Job Stress

Block – IV: Emerging Trends

Unit-11: Employee Empowerment


Unit-12: Organisational Citizenship Behaviour
Unit-13: Organisational Inclusiveness
Unit-14: Diversity Management
Unit-15: Positive Approaches to Work Behaviour
MMPC-012: STRATEGIC MANAGEMENT

Block-I: Introduction to Strategic Management

Unit-1: Concept of Strategy


Unit-2: Strategic Framework
Unit-3: Strategy in Global Context

Block-II: Environmental Analysis

Unit-4: External Environmental Analysis


Unit-5: Competitive Analysis
Unit-6: Internal Environmental Analysis

Block-III: Formulation of Strategy

Unit-7: Business Level Strategy


Unit-8: Competitive Strategy
Unit-9: Corporate Level Strategy

Block – IV: Strategy Implementation and Control

Unit-10: Implementation – Behavioural Dimensions


Unit-11: Corporate Governance
Unit-12: Control
Unit-13: Evaluation
MMPC-013: BUSINESS LAW

Block-I: Overview of Business Law

Unit-1: Introduction to Business Law


Unit-2: Principles and Concepts

Block-II: Business Forms and Regulations

Unit-3: Companies Act


Unit-4: Partnership Act

Block-III: Business Contracts

Unit-5: General Principles of Contracts


Unit-6: International Contracts of Sale

Block-IV: Regulations on Financing and Investments of Business

Unit-7: Banking and other allied Regulations


Unit-8: Foreign Exchange Management and related regulations
Unit-9: Insolvency and Bankruptcy

Block-V: Intellectual Property and Data Management

Unit-10: Intellectual Property Rights


Unit-11: Data Protection and Privacy

Block-VI: Sustainability and Business

Unit-12: Environment Protection and Sustainability


Unit-13: Competition Law
Unit-14: Consumer Protection
MMPC-014: FINANCIAL MANAGEMENT

Block-I: Financial Management: An Overview

Unit-1: Financial Management: An Introduction


Unit-2: Time Value of Money
Unit-3: Risk & Return
Unit-4: Valuation of Securities

Block-II: Cost of Capital and Investment Decisions

Unit-5: Cost of Capital


Unit-6: Capital Budgeting
Unit-7: Working Capital

Block-III: Financing Decisions

Unit-8: Financial Markets


Unit-9: Sources of Finance
Unit-10: Capital Structure
Unit-11: Leverage Analysis

Block-IV: Dividend Decisions

Unit-12: Theories of Dividends


Unit-13: Dividend Policies

Block-V: Emerging Issues of Finance

Unit-14: Behavioural Finance


Unit-15: Financial Restructuring
MMPC-015: RESEARCH METHODOLOGY FOR MANAGEMENT DECISIONS

Block- I: Introduction to Research Methodology

Unit-1: Research Methodology: An Overview


Unit-2: Steps for Research Process
Unit-3: Research Designs

Block- II: Data Collection and Measurement

Unit-4: Methods and Techniques of Data Collection


Unit-5: Attitude Measurement and Scales
Unit-6: Questionnaire Designing
Unit-7: Sampling and Sampling Designs

Block- III: Data Presentation and Analysis

Unit-8: Data Processing


Unit-9: Statistical Analysis and Interpretation of Data: Nonparametric Tests
Unit-10: Multivariate Analysis of Data

Block- IV: Report Writing and Presentation

Unit-11: Ethics in Research


Unit-12: Substance of Reports
Unit-13: Formats of Reports
Unit-14: Presentation of a Report
MMPC-016: INTERNATIONAL BUSINESS MANAGEMENT

Block-I: Introduction to International Business

Unit-l: Dynamics of International Business


Unit-2: Globalization and evolving paradigm
Unit-3: International Business Environment: An Overview

Block-II: International Trade

Unit-4: Trade theories


Unit-5: WTO Agreement
Unit-6: Regional Trade Blocks

Block-III: Strategies of International Business

Unit-7: International Entry Strategies


Unit-8: Organizational Structures
Unit-9: Strategic Alliances

Block-IV: International Business Functions

Unit-10: International Marketing


Unit-11: International Finance
Unit-12: International operations and logistics management
Unit-13: International HRM
MMPC-017: ADVANCED STRATEGIC MANAGEMENT

Block-I: Introduction to Corporate Management

Unit-l: Corporate Management : An Overview


Unit-2: Corporate Policy

Block-II: Corporate Level Growth Strategy

Unit-3: Intensive Growth Strategies


Unit-4: Integration and Diversification Growth Strategies
Unit-5: Strategic Alliances

Block-III: International Strategy

Unit-6: Internationalization Process


Unit-7: Evaluation of Market Risk Assessment
Unit-8: Entry into the International Markets

Block-IV: Strategic Enablers

Unit-9: IT and Strategy


Unit-l 0: Technology and R&D
Unit-11: Knowledge Management
Unit-12: Innovation
MMPC-020: BUSINESS ETHICS AND CSR

Block –I: Ethics and Business

Unit-1: Business Ethics: An Overview


Unit-2: Concepts and Theories of Business Ethics
Unit-3: Ethical Dilemmas
Unit-4: Ethics in Business

Block –II: Evolution and Concept of CSR

Unit-5: CSR: An Overview


Unit-6: Business Strategy in CSR
Unit-7: CSR in Global Context
Unit-8: Business Ethics and CSR: Linkages

Block –III: Corporate Social Responsibility in India

Unit-9: CSR in Indian Context


Unit-10: CSR Legislation and Policy Guidelines
Unit-11: CSR in PSUs

Block –IV: CSR Implementation and Sustainability

Unit-12: CSR Reporting Process & Auditing


Unit-13: Roles and Responsibilities of CSR Department
Unit-14: CSR and Sustainable Development
MMPH-001: ORGANISATIONAL THEORY AND DESIGN

Block-I: Understanding Organisations

Unit-1: Approaches to Understanding Organisations


Unit-2: Theoretical Frameworks
Unit-3: Organisational Effectiveness

Block-II: Basics of Organisational Structure

Unit-4: Fundamentals of Organisational Structure


Unit-5: Factors Affecting Organisational Structures

Block-III: Organisational Design

Unit-6: Typology of Organisational Designs


Unit-7: Contemporary Organisational Designs

Block-IV: Job Design

Unit-8: Approaches to Job Design


Unit-9: Emerging Trends at Work

Block-V: Internal Dynamics

Unit-10: Role of Organisational Culture in Design


Unit-11: Organisational Conflict
MMPH-002: HUMAN RESOURCE DEVELOPMENT

Block-I: Introduction to HRD


Unit-1: Human Resource Development: An Overview
Unit-2: HRD Systems
Unit-3: HRD: Processes and Methods

Block-II: Managing HRD

Unit-4: HRD for Employees


Unit-5: Role of HR Managers
Unit-6: Competency Mapping
Unit-7: Analysis of performance and career planning

Block-III: HRD in Practice

Unit-8: HRD Culture and Climate


Unit-9: Counseling, Coaching and Mentoring
Unit-10: HRD in Industrial Relations

Block-IV: Experiences and Trends in HRD

Unit-11: Emerging Trends and Perspectives


Unit-12: HRD Experiences
MMPH 003: HUMAN RESOURCE PLANNING

Block-I: Foundations of Human Resource Planning

Unit -1: Aligning HR Planning with Business Strategy


Unit -2: Labour market dynamics
Unit -3: Job Analysis

Block – II: Methods of Human Resource Planning

Unit -4: HR Demand Analysis


Unit -5: HR Supply Analysis
Unit -6: HR Mapping and stock taking
Unit -7: Formulating HR Plan

Block – III: Measurement of Human Resource Planning Decisions

Unit- 8: Human Resource Analytics for HRP decisions


Unit -9: Human Resource Audit
Unit -10: Human Resource Accounting

Block – IV: Contemporary Trends and Issues in Human Resource Planning


Unit- 11: Contemporary Trends in HRP
Unit- 12: Issues and Challenges in HRP
MMPH-004: INDUSTRIAL AND EMPLOYMENT RELATIONS

Block- I: Industrial and Employment Relations: An Overview

Unit-1: Concept and Approaches


Unit-2: Evolution
Unit-3: Constitution, ILO and Legal Framework
Unit-4: Labour Administration in India
Unit-5: Global trends

Block-II: Trade Unionism

Unit-6: Development and Functions of Trade Unions


Unit-7: Trade Union Structure, Leadership and Recognition
Unit-8: Managerial Unionism
Unit-9: Employment Relations in Non Union Firms

Block-III: Collective Bargaining

Unit-10: Collective bargaining


Unit-11: Bargaining structure, process, and agreements
Unit-12: Negotiation

Block-IV: Grievance, Discipline and Conflict Resolution

Unit-13: Grievance Handling


Unit-14: Discipline in Organisations
Unit-15: Industrial Conflict
MMPH-005: ORGANISATIONAL DEVELOPMENT AND CHANGE

Block- I: Understanding Change

Unit-1: Concept of Managing Change


Unit-2: Types of Change
Unit-3: Factors Critical to Change
Unit-4: Organisational Culture and Change

Block-II: Organisational Development

Unit-5: Organisational Development: An Overview


Unit-6: Organisational Development Interventions
Unit-7: Organisational analysis

Block-III: Forms of Organisational Change

Unit-8: Mergers and Acquisitions


Unit-9: Turn Around Management
Unit-10: Process Based Change
Unit-11: Group Based Approaches to Change
Unit-12: Evaluation of Organisational Change

Block-IV: Role of Change Agent

Unit-13: Roles and Skills in Managing Change


Unit-14: Managing Resistance to Change
MMPH-006: ORGANIATIONAL DYNAMICS

Block- I: Organisational Dynamics: An Overview

Unit-1: Understanding Organisational Dynamics


Unit-2: Group Dynamics
Unit-3: Dynamics of Communication
Unit-4: Organisational Politics

Block-II: Role Dynamics

Unit-5: The Concept and Systems of Roles


Unit-6: Changing Patterns of Roles in Work life

Block-III: Power Dynamics

Unit-7: Bases of Power


Unit-8: Politics of Power
Unit-9: Role of Leaders

Block-IV: Inter-Organisational Dynamics

Unit-10: Cross Cultural Dynamics


Unit-11: Managing Alliances and Coalition
MMPH-007: COMPENSATION AND REWARDS MANAGEMENT

Block-I: Compensation and Rewards: An Overview

Unit-1: Compensation and rewards management


Unit-2: Frameworks of compensation policy and reward system
Unit-3: Economic and behavioural issues
Unit-4: International trends

Block-II: Legal Frameworks of Compensation and Rewards

Unit-5: Legal framework


Unit-6: Job evaluations and Internal Equity

Block-III: Compensation Management

Unit-7: Pay structure


Unit-8: External equity and pay surveys
Unit-9: Institutional mechanisms for compensation

Block-IV: Rewards Management

Unit-10: Reward systems


Unit-11: Incentive schemes
Unit-12: Allowances, Perquisites and benefits
MMPH-009: INTERNATIONAL HUMAN RESOURCE MANAGEMENT

Block-I: International Human Resource Management: An Overview

Unit-1: Introduction to International HRM


Unit-2: The Organisational Context of International HRM
Unit-3: Cross Cultural Diversity
Unit-4: Strategic Human Resource Management in International Context

Block-II: HRM Practices in International Context

Unit-5: Staffing for International Assignments


Unit-6: Training and Development in International Context
Unit-7: International Performance Management
Unit-8: International Compensation Management
Unit-9: Internal Career Management

Block-III: Behavioural Dynamics of IHRM

Unit-10: Leadership and Motivation in a Global Context


Unit-11: High Performance Work Systems

Block-IV: Issues and Challenges

Unit-12: International Employee Relations


Unit-13: IHRM Trends and Challenges
MMPF-001: WORKING CAPITAL MANAGEMENT

Block-I: Concepts and Determination

Unit-1: Conceptual Framework


Unit-2: Operating Environment of Working Capital
Unit-3: Determination of Working Capital

Block-II: Management of Current Assets

Unit-4: Management of Receivables


Unit-5: Management of Cash
Unit-6: Management of Marketable Securities
Unit-7: Management of Inventory

Block-III: Financing of Working Capital

Unit-8: Theories and Approaches


Unit-9: Payables Management
Unit-10: Bank Credit – Principles and Practices
Unit-11: Other Sources of Short Term Finance

Block-IV: Working Capital Management Issues and Practices

Unit-12: Working Capital Management in SMEs


Unit-13: Working Capital Management in Large Companies
Unit-14: Working Capital Management in MNCs
Unit-15: Case Studies
MMPF-002: CAPITAL INVESTMENT AND FINANCING DECISIONS

Block-I: Financial Decisions: An Overview

Unit-1: Nature of Long Term Financial Decisions


Unit-2: Cost of Capital
Unit-3: Capital Structure - Strategic Decisions

Block-II: Investment Decisions Under Certainty

Unit-4: Project Planning and Formulation


Unit-5: Investment Appraisal - Evaluation Criteria
Unit-6: Project Implementation and Control
Unit-7: Social Cost-benefit Analysis

Block-III: Investment Decisions Under Uncertainty

Unit-8: Investment Decisions - Risk & Uncertainty - I


Unit-9: Investment Decisions - Risk & Uncertainty - II

Block-IV: Long Term Financing Decisions

Unit-10: Financing through Domestic Capital Markets


Unit-11: Financing through Global Capital Markets
Unit-12: Other Modes of Financing

Block-V: Strategic Financial Decisions

Unit-13: Capital Restructuring


Unit-14: Financial Engineering
Unit-15: Investor Relations
MMPF-003: MANAGEMENT CONTROL SYSTEMS

Block-I: Management Control: Concepts and Contexts

Unit-1: Management Control Systems: An Introduction


Unit-2: Strategies and Management Control
Unit-3: Designing Management Control Systems

Block-II: Management Control Structure

Unit-4: Responsibility Centre


Unit-5: Cost Centre
Unit-6: Investment Centres
Unit-7: Transfer Pricing
Unit-8: Transfer Pricing

Block-III: Investment Decisions Under Uncertainty

Unit-9: Budgeting and Reporting


Unit-10: Performance Measurement
Unit-11: Reward and Compensation
Unit-12: Techniques of Management and Management Control

Block-IV: Long Term Financing Decisions

Unit-13: Services Organisations


Unit-14: Multinational and Export Organization
Unit-15: Management Control of Projects
Unit-16: Other Organizations
MMPF-004: SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

Block 1: An Overview

Unit-1: Introduction to Investment


Unit-2: Securities Market (regulation)
Unit-3: Risk and Return
Unit-4: Investment Theories

Block 2: Security Analysis

Unit-5: Economy Analysis


Unit-6: Industry Analysis
Unit-7: Company Analysis
Unit-8: Technical Analysis
Unit-9: Valuation of Securities

Block 3: Portfolio Management

Unit-10: Portfolio Analysis


Unit-11: Portfolio Selection
Unit-12: Capital Market Theory
Unit-13: Portfolio Revision

Block 4: Institutional and Managed Portfolios

Unit-14: Mutual Funds


Unit-15: Performance Evaluation of Managed Portfolio
MMPF-005: INTERNATIONAL FINANCIAL MANAGEMENT

Block I: International Financial Management

Unit-1: International Financial Management: An Introduction


Unit-2: The International Monetary System
Unit-3: The Balance of Payments and Exchange Rates

Block II: Foreign Exchange Market and Risk Management

Unit-4: Foreign Exchange Market and Exchange Rate Determination


Unit-5: Parity Conditions in International Finance and Currency Forecasting
Unit-6: Currency Futures, Options and Swaps
Unit-7: Management of Exposures

Block III: International Financing Decisions

Unit-8: Raising Funds from International Market


Unit-9: Financing Foreign Trade
Unit-10: Cost of Capital and Multinational Capital Structure

Block IV: International Investment Decisions

Unit-11: International Capital Budgeting


Unit-12: Working Capital Management for MNCs
Unit-13: Foreign Market Entry Strategies and Country Risk Management
Unit-14: International Portfolio Investment & International Asset Pricing
MMPF-006: MANAGEMENT OF FINANCIAL SERVICES

Block-I: Indian Financial System

Unit-1: Financial Systems and Markets: An Overview


Unit-2: Introduction to Financial Services
Unit-3: Regulatory Framework

Block-II: Fee Based Services

Unit-4: Merchant Banking


Unit-5: Broking and Trading
Unit-6: Credit Rating
Unit-7: Mutual Funds
Unit-8: Depository Services
Unit-9: Corporate Advisory Services

Block-III: Fund Based Services

Unit-10: Leasing and Hire Purchase


Unit-11: Housing Finance
Unit-12: Venture Capital
Unit-13: Factoring, Forfaiting, Bill Discounting and Asset Securitization
Unit-14: Other Services

Block-IV: Emerging Issues in Financial Services

Unit-15: Management of Risk in Financial Services


Unit-16: Technology and Financial Services
Unit-17: Portfolio Management Services
MMPF-007: EQUITY MARKETS

Block-I: Introduction to Financial Markets

Unit-1: Introduction to Financial System


Unit-2: Understanding Risk, Return and Volatility

Block-II: Primary Markets

Unit-3: Sources and Methods of Rising Capital


Unit 4: Issue Management
Unit-5: Regulatory Framework

Block-III: Secondary Markets

Unit-6: Trading and Settlement


Unit-7: Market Surveillance and Risk Management
Unit-8: Investor Grievances and Dispute Resolution

Block-IV: Valuation

Unit 9: Fundamental Analysis


Unit-10: Technical Analysis

Block-V: Special Issues

Unit-11: Portfolio Management


Unit-12: Index Construction
Unit-13: Mutual funds and Alternative Investment Funds
Unit-14: Investment Style and Trading Strategies
MMPF-011: MANAGEMENT OF INSURANCE SERVICES

Block-I: Indian Insurance Sector: An Overview

Unit-1: Introduction to Insurance


Unit-2: Organisation Structure of Insurance Sector
Unit-3: Legal and Regulatory Environment

Block-II: Life Insurance

Unit-4: Life Insurance Policies


Unit-5: Group Insurance
Unit-6: Micro Insurance

Block-III: General Insurance

Unit-7: Health Insurance


Unit-8: Motor Insurance
Unit-9: Property Insurance
Unit-10: Agriculture Insurance
Unit-11: Other Types of Insurances

Block-IV: Managerial Issues of Insurance Sector

Unit-12: Corporate Governance for Insurance Sector


Unit-13: CSR in Insurance Sector
Unit-14: Solvency and Asset Liability Management
Unit-15: Financial Schemes of Government of India
MMPM-001: CONSUMER BEHAVIOUR

Block- I: Consumer Behaviour – Issues And Concepts

Unit-1: Consumer Behaviour- Nature, Scope, Models and Applications


Unit-2: Consumer Behaviour and Life-Style Marketing
Unit-3: Organisational Buying Behaviour

Block-II: Individual Influences On Buying Behaviour

Unit-4: Perception
Unit-5: Learning and Memory
Unit-6: Attitude and Attitude Change
Unit-7: Personality and Self-Concept
Unit-8: Consumer Motivation and Involvement

Block-III: Group Influences On Consumer Behaviour

Unit-9: Reference Group Influence and Group Dynamics


Unit-10: Family Buying Influence, Family Life-Cycle and Buying Roles
Unit-11: Cultural and Sub-Cultural Influences

Block-IV: The Buying Process

Unit-12: Problem Recognition and Information Search Behaviour


Unit-13: Information Processing
Unit-14: Alternative Evaluation
Unit-15: Purchase Process and Post-Purchase Behaviour
MMPM-002: SALES MANAGEMENT

Block-I: Introduction to Sales Management

Unit-1: Sale Management: Role, Nature and Ethics


Unit-2: Diversity of Selling Situations
Unit-3: Theories of Selling and Selling Process

Block-II: Selling Skills

Unit-4: Communication Skills


Unit-5: Negotiation Skills
Unit-6: Merchandising and Managing Sales Displays

Block-III: Managing the Sales Force

Unit-7: Recruitment, Selection and Training of the Sales Force


Unit-8: Compensation Management
Unit-9: Sales Leadership: Motivation, Coaching and Counselling
Unit-10: Evaluation of Sales Force and Monitoring

Block-IV: Sales Planning and Control

Unit-11: Sales Planning, Forecasting and Budgeting


Unit-12: Territory Management and Sales Quotas
Unit-13: Sales Organization
Unit-14: Sales Control, Analysis and Sales Audit
MMPM-003: PRODUCT AND BRAND MANAGEMENT

Block-I: Introduction to Product Management

Unit-1: Basic Concepts of Product and Product Planning


Unit-2: Product Life Cycle
Unit-3: Product Line Decisions
Unit-4: Product Portfolio

Block-II: New Product Development And Implementation

Unit-5: Organizing for New Product Development


Unit-6: Generation, Screening and Development of new Product Ideas
Unit-7: Concept Development Testing and Physical Development of the Product
Unit-8: New Product Launch

Block-III: Brand Management

Unit-9: Branding Concepts and Evolution


Unit-10: Brand Equity
Unit-11: Brand Building Blocks: Identity, Image and Positioning
Unit-12: Brand Architecture and Brand Extension

Block-IV: Managing Brand Equity

Unit-13: Enhancing Brand Equity


Unit-14: Managing Brands over time and Geographies
Unit-15: Measuring Brand Equity
MMPM-004: INTERNATIONAL MARKETING

Block -1: International Marketing - An Introduction

Unit- 1: Nature and Scope of International Marketing


Unit -2: Conceptual Framework
Unit -3: Institutional Framework

Block- 2: International Marketing Environment Analysis

Unit- 4: Socio-Cultural Environment


Unit- 5: Political and Legal Environment
Unit -6: Economic and Natural Environment
Unit -7: Technological Environment

Block -3: International Marketing Mix Strategy

Unit -8: International Product and Brand Management


Unit- 9: International IMC Strategy
Unit -10: International Pricing Strategy
Unit- 11: International Distribution Strategy

Block -4: International Marketing Planning

Unit -12: International Marketing Research


Unit -13: International Marketing Planning and Control
Unit- 14: Emerging Issues (Case Studies)
MMPM-005: MARKETING OF SERVICES

Block- I: Marketing Of Services – An Overview

Unit-1: Marketing of Services: An Introduction


Unit-2: Conceptual Framework for Services Marketing
Unit-3: Consumer Behaviour in Services

Block-II: Services Marketing Mix

Unit-4: Product Decisions


Unit-5: Pricing Decisions
Unit-6: Place Decisions
Unit-7: Promotion Decisions

Block-III: Extended Marketing Mix for Services

Unit-8: Managing People


Unit-9: Managing Physical Evidence
Unit-10: Managing Service Process

Block-IV: Strategic Issues

Unit-11: Managing Service Quality


Unit-12: International Trade in Services
Unit-13: Managing Demand/Capacity
Unit-14: Emerging Issues
MMPM-006: MARKETING RESEARCH

Block -1: Concepts and Applications

Unit -1: Marketing Research: An Introduction


Unit -2: Applications of Marketing Research and Ethical Issues
Unit -3: Identifying and Defining Research Problems

Block 2: Data Collection and Processing

Unit- 4: Research Design Formulation


Unit- 5: Data Collection: Qualitative and Quantitative
Unit -6: Data Processing

Block 3: Data Analysis

Unit- 7: Hypothesis Testing


Unit- 8: Correlation and Simple Linear Regression
Unit -9: Multiple Regression Analysis
Unit- 10: Discriminant Analysis and Logistic Regression Analysis
Unit -11: Factor Analysis and Cluster Analysis
Unit -12: Conjoint Analysis and Multidimensional Scaling

Block 4: Emerging Issues

Unit -13: Big Data and Marketing Research


Unit-14: Internet based Marketing Research
Unit -15: Marketing Research and Social Media
MMPM-007: INTEGRATED MARKETING COMMUNICATION

Block – 1: Introduction to Integrated Marketing Communication

Unit – 1: Introduction to IMC


Unit – 2: Digital Era: Integration of Communication

Block – II: Advertising Campaign Planning and Execution

Unit – 3: Advertising Campaign Planning: Strategic Consideration


Unit – 4: Advertising Campaign Planning: Creative Consideration
Unit – 5: Advertising Campaign Planning: Media Considerations
Unit – 6: Measuring Advertising Effectiveness

Block – III: Marketing Communication Mix

Unit – 7: Managing Sales Promotion


Unit – 8: Direct Marketing
Unit - 9: Publicity and Public Relations
Unit – 10: Digital Marketing IMC: Budget Considerations

Block – IV: Strategic For IMC

Unit - 11: Media Buying: Changing Paradigms


Unit – 12: IMC: Legal and Ethical Issues
Unit – 13: Consumer Movement in India and Implications for IMC
Unit – 14: Strategies for Integrating the IMC Elements
MMPM-008: RURAL MARKETING

Block-I: RURAL MARKETS - AN OVERVIEW

Unit -1: Rural Markets in India


Unit- 2: Understanding Rural Environment
Unit -3: Understanding Rural Environment

Block-II: UNDERSTANDING THE RURAL CONSUMERS

Unit -4: Rural Buying Behaviour and Influencing Factors


Unit -5: Trends in Consumer Behaviour
Unit -6: Rural Marketing Research
Unit -7: Case Study

Block-III: MARKETING MIX STRATEGIES

Unit- 8: Product and Service Decisions


Unit- 9: Pricing Decisions
Unit -10: Integrated Marketing Communications (IMC) for Rural Markets
Unit -11: Case Study

Block-IV: ACCESSING RURAL MARKETS

Unit -12: Physical Infrastructure and Dynamics of Distribution


Unit -13: Participants in the Rural Distribution Process
Unit -14: Retailing and Distribution Strategy
Unit -15: Case Study
MMPM-009: RETAIL MANAGEMENT

Block – I: Introduction to Retail Management

Unit – 1: An Overview of Retail Sector


Unit – 2: Concepts of Retailing
Unit – 3: Retail Environment

Block – II: Retail Planning and Formats


Unit - 4: Strategic Retail Planning Process
Unit – 5: Models of Retailing
Unit – 6: Based on Ownership
Unit - 7: Store and Non-Store Based Retail Formats (Including Online Retailing)

Block – III: Retail Mix Strategies

Unit – 8: Retail Location Strategy


Unit – 9: Retail Product Mix and Merchandise Strategy
Unit – 10: Retail Pricing Strategy
Unit – 11: Retail Communication Mix Strategy
Unit – 12: Physical Evidence (Atmospherics)

Block – IV: Retail Operations Management

Unit – 13: Managing Store Operations


Unit – 14: Sourcing and Inventory Management
Unit – 15: Managing People and Processes
Unit – 16: Customer Relationship Management (Focus on Retailing)
MMPO-001: OPERATIONS RESEARCH

Block- I: Introduction to Operations Research

Unit-1: Operations Research – An Overview


Unit-2: Linear Programming : Formulation and Graphical Method

Block- II: Linear Programming Problems and its Variants-I

Unit-3: Linear Programming – Simplex Method


Unit-4: Transportation Problems
Unit-5: Assignment Problems
Unit-6: Application of Excel Solver

Block- III: Linear Programming Problems and its Variants-II

Unit-7: Goal Programming


Unit-8: Integer Programming
Unit-9: Dynamic Programming
Unit-10: Introduction to Non – Linear Programming

Block- IV: Resource Allocation Models

Unit-11: Introduction to Game Theory and its applications


Unit-12: Monte Carlo Simulation
Unit-13: Queuing Models
MMPO-002: PROJECT MANAGEMENT

Block- I: Project Initiation

Unit-1: Introduction to Project Management


Unit-2: Project Feasibility
Unit-3: Project Chartering

Block- II: Project Planning

Unit-4: Project Scope Management


Unit-5: Project Network Analysis
Unit-6: Project Scheduling
Unit-7: Project Crashing
Unit-8: Earned Value Analysis

Block- III: Project Monitoring and Control

Unit-9: Project Management Information System


Unit-10: Project Monitoring and Control
Unit-11: Project Risk Management
Unit-12: Agile Project Management

Block- IV: Project Closure

Unit-13: Project Contracts and Partnering


Unit-14: Project Audit and Closure
MMPO-003: OPERATIONS MANAGEMENT

Block- I: Operations Management – An Overview

Unit- 1 : Operations Management: An Introduction


Unit -2 : Operations Strategy
Unit -3 : Sustainable Operations

Block- II: Designing Operations

Unit- 4 : Process & Capacity Analysis


Unit- 5 : Design of Manufacturing goods and Services
Unit -6 : Computerized layout design Algorithms

Block- III: Managing Operations

Unit- 7 : Demand Forecasting


Unit -8 : Inventory Planning & Control
Unit- 9 : Aggregate Production Planning
Unit -10: Materials Requirement Planning
Unit -11: Sequencing & Scheduling

Block- IV: Issues in Operations Management

Unit -12: Six Sigma Quality Control


Unit- 13: Managing Lean Operations
Unit -14: Reliability & Maintenance Management
Unit -15: Emerging trends/technologies in operations
MMPO-004: MANAGEMENT INFORMATION SYSTEMS

Block -I: Overview of Management Information System

Unit- 1: Introduction to Information Systems


Unit -2 : Introduction to MIS
Unit- 3: System Development Life Cycle (SDLC)

Block -II: Business Intelligence & Decision Making

Unit- 4: Introduction to Business Intelligence


Unit -5: Information & Decision Making
Unit- 6: Spread Sheet Analysis

Block -III: Relational Database Management System

Unit -7 : Organizing Data


Unit -8: Structured Query Language (SQL)
Unit -9 : DBMS Implementation and Future Trends

Block- IV: Emerging Technologies for Business

Unit -10: Cloud Computing


Unit -11: Big Data
Unit -12: ERP
Unit -13: Applications of IOT, AI & VR
Unit -14: Block Chain
MMPO-005: LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Block-I: Logistics and SCM: An Overview

Unit-1: Logistics and SCM- An Introduction


Unit-2: Customer Focus in SCM

Block-II: Strategic Supply Chain Management

Unit-3: Models of SCM Integration


Unit-4: Strategic Supply Chain Management

Block-III: IT Enabled SCM

Unit-5: Information Technology: A Key Enabler of SCM


Unit-6: E-Supply Chain Management

Block-IV: Cost and Performance Measurement in SCM

Unit-7: Cost Analysis and Measurement


Unit-8: Best Practices and Benchmarking for SCM
Unit-9: Performance Measurement and Evaluation of SCM

Block-V: Distribution Network Planning

Unit-10: Transportation Mix


Unit-11: Facility Location

Block-VI: Emerging Trends

Unit-12: SCM in Non-Manufacturing Sector


Unit-13: Design for Sustainable Supply Chain
Unit-14: Future Trends and Issues
MMPO-006: MATERIALS MANAGEMENT

Block-I: Materials Management: An Overview

Unit-1: Introduction to Materials Management


Unit-2: Strategic Role of Materials Management

Block-II: Sourcing of Materials

Unit-3: Designing Supplier Network


Unit-4: Dynamics of Buyers-Sellers Relationship

Block-III: Materials Planning and Control

Unit-5: Materials Planning and Budgeting


Unit-6: Pull Vs Push System

Block-IV: Inventory Policies and Systems

Unit-7: Process Inventory


Unit-8: Spare Parts Management

Block-V: Warehouse Management

Unit-9: Codification and Standardisation of the Materials


Unit-10: Location and Layout of Warehouse
Unit-11: Warehouse Management System

Block-VI: Organization and Appraisal of Materials Management

Unit-12: Materials Management and its Organisation


Unit-13: Performance Evaluation and Appraisal
MMPO-007: MAINTENANCE MANAGEMENT

Block -I: Maintenance Management System - An Overview

Unit -1 : Introduction to Maintenance Management


Unit -2 : Organization and structure of maintenance system
Unit -3 : Maintenance Planning and Scheduling

Block- II: Maintenance Resource Management

Unit- 4 : Maintenance Costing and Budgeting


Unit -5 : Spare Parts & Inventory Management
Unit -6 : IT Enabled Maintenance Management
Unit- 7 : Human Resource Development in Maintenance Management

Block- III: Analytical Methods & Models

Unit- 8 : Reliability, Availability, Maintainability and RCM


Unit -9 : Failure Statistics, Data Analysis and Methods of Qualitative Analysis
Unit -10: Economics of Repair and Replacement of Equipment
Unit -11: Condition Based Maintenance (CBM)

Block -IV: Issues in Maintenance Management

Unit -12: Sustainability and Safety


Unit -13: Total Productive Maintenance (TPM)
Unit -14: Maintenance Audit
Unit -15: Maintenance 4.0
MMPO -008: INTERNATIONAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Block – I: An Overview

Unit – 1: Conceptual Framework


Unit – 2: Global SCM and Influence of Agencies
Unit – 3: Strategic Orientation to Global SCM

Block – II: Demand Management and Customer Services

Unit – 4: Demand Measurement and Management


Unit – 5: Customer Services
Unit – 6: Information Technology and SCM

Block – III: Global Transportation Decision

Unit – 7: Importance of Transportation in Global Logistics


Unit – 8: Modes of International Transportation
Unit – 9: Documentation in Global Logistics

Block – IV: Warehousing and Inventory Decisions in Global Logistics

Unit – 10: Warehousing


Unit – 11: Inventory Management
Unit – 12: Outsourcing Decisions in Global Logistics

Block – V: Performance Measurement and Future Trends

Unit – 13: Performance Measurement and Metrics of Global Logistics


Unit – 14: Logistic Audit and Control
Unit – 15: Future Trends in International Logistics Supply Chain Management (LSCM)
Guidelines for Submission of Synopsis and Project Report

Submission of Synopsis

❖ ODL Students of MBA, MBAFM, MBAHM, MBAMM, MBAOM and MBF


Programmes
▪ To, The Regional Director,
of your Respective Regional Centre.

For the address of the Regional Centre you may refer Student Handbook &
Prospectus given on our website www.ignou.ac.in

❖ MBA (Online) will submit it through LMS Portal

Submission of Project Report

❖ ODL Students of MBA, MBAFM, MBAHM, MBAMM, MBAOM and MBF


Programmes
▪ To the Registrar (SED),
IGNOU, Maidan Garhi,
New Delhi -110 068.
❖ MBA (online) students can submit it through LMS Portal.

Guidelines for Project Course: MMPP-001

The Project Course is equivalent to two courses. However, for registration purposes the Project Course
(MMPP-001) is treated as one course, which is of Eight Credits. For this course no additional study
material is provided.

The basic purpose of this course is to help learners develop an ability to apply multi-disciplinary
concepts, tools and techniques to analyse and logically approach the organisational problems. The
Project study should be on a topic preferably from your area of specialisation in MBA.

SYNOPSIS SUBMISSION & E VALUATION PROCESS


In order to proceed with your project course the approval of the synopsis is necessary. Only on the
approval of the synopsis the project work could actually be taken up. The synopsis should be an original
work done by the student. The process that is involved in the evaluation and final approval of the
synopsis is explained below:
1. Selection of topic by the Student
The learner can select any topic of her/his choice, preferably in their area of specialisation. The title
should be definitive communicating key information about the thesis. It should convey the subject
matter being covered in the project.
It could be either be an
i) Comprehensive case study (covering single organisation/multifunctional area problem
formulation, analysis and recommendations).
ii) Inter-organisational study aimed at inter-organisational comparison/validation of theory/survey
of management practices.
iii) Field study (empirical study).

2. Selection of Guide
Once you are clear about the field in which the work is to be taken up, then contact a person who has
experience in that area and is interested in guiding, provided s/he fulfils the specified eligibility criteria.
The Eligibility Criteria for guides is:
(i) Management Faculty in the School of Management Studies at Headquarters.
(ii) All Approved Academic Counsellors of the Management Programme (MP) having relevant
experience at the Study Centres are recognized as supervisors for guiding project.
(iii) Management Faculty having 5 years of PG Teaching Experience. Professionals holding Masters’
degree in Management or allied disciplines having a minimum of 5 years of experience in the
relevant area (for example, if you are taking up a marketing topic then the supervisor should
have 5 years experience in marketing area, after her/his Masters). However if you choose to
identify your own guide, then the bio-data of proposed guide is to be attached along with
synopsis for approval.
The project guide will be paid a token honorarium of Rs. 500/- by the University for guiding the learner.
At any given point of time a guide is not permitted to guide more than five students.
Note: Students are advised to select guides who are active professionals in the relevant area of the
selected topic, i.e., if the topic is in the area of Finance, the guide should be a specialist in Finance and so
on. Project Guides are also requested to restrict guiding projects in their core specialisation area only

3. Preparation of Synopsis
After selection of the guide and finalising the topic, the Project Proposal (Synopsis) should be prepared
in consultation with the guide. The proposal of the proposed project should essentially have the
following:
(i) Introduction: a brief background about the subject chosen for study.
(ii) Rationale: why a particular topic has been chosen for the project work.
(iii) Objectives: This is the most important aspect of any project. It should mention clearly and
precisely the things which you hope will be able to know/achieve at the end of the study.
These may be clearly stated in behavioural terms.
Objectives need to be expressed in a neutral manner, without any implicit assumptions about the
findings of the research.

Objectives of the Study (Sample)


The objectives of this study are:
To study the financial performance _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
To explore the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
To analyse the factors affecting _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
To investigate the influence _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

(iv) Research Methodology:

• Research Design

• Nature and source of data/information to be collected.

• Sample and sampling technique. Rationale of chosen organisation and the sample.

• Tools and Techniques to be used for data collection – details of the tools/questionnaire to be
used and its relevance with the objectives of the project.

• Method/s to be used for data collection.

• Data handling and analysis- organisation and analysis of data. Statistical tools to be used for
analysis. Relevance of statistical tools with the objectives of the project.
(v) Limitation of the proposed project, if any.

4. Submission of Synopsis
It must have the following components:

• Proper ‘Proforma for Approval of Synopsis’ duly signed by the student and the guide with dates.

• Bio-data of the Guide- A detailed biodata of the guide duly signed, in original, by the guide along
with date. However in case of approved counsellors it is not required.
Instructions for filling up the Proforma for Approval of Synopsis:
Enrolment No: Mention the enrolment number assigned to you by the university. If your maximum
duration of the programme (i.e 4 years) is over you need to seek Re-admission, before sending the
synopsis. In case your synopsis was Approved on the earlier Enrolment Number, then the same has to
be sought for the New Enrolment Number again, if you fail to do so the Project Report may not be
accepted.
Subject Area: The broad subject area on which you intend to carry out your project work should be
mentioned (example: if you are doing your project on ‘Financial Performance of XYZ Ltd’ then the
Subject Area would be Finance). Similarly based on the topic selected, the subject areas could be HRM &
OB/Accounting & Finance /Operations Management & Information System/ Marketing/ Corporate
Management / Any Other (you may specify as per the topic selected).
Title of the Project: this is the final topic on which you will be carrying on the Project Work. It should be
concise indicating clearly the work being taken up for study. The Final Project Report should necessarily
be on the title approved by the evaluator, no changes could be made while submitting the Final Project
Report.

Name and Address of the Supervisor: The name and address of the supervisor, preferably his/her
official address may be clearly mentioned on the Proforma. If the supervisor is an Academic Counsellor,
S/he should give the details of the study centre and the courses for which the counselling is provided, to
the learners.
Students being Guided for MMPP-001: The number of students that are being guided by the supervisor
for the Project Course (earlier MS-100 and revised MMPP-001) as on that date. The supervisors may
restrict the number of students being guided by him/her to five only, at any given point of time.
The biodata of the guide must have the following information in absolutely unambiguous manner:

• Name and Date of Birth of the guide.

• Full Address and Contact Numbers of Residence and Current Work Place.

• Detailed Educational Qualifications – clearly mentioning the Degrees (with specialisation), Name
and Address of the University/Institution and the year of award of degree/qualification, along
with percentage of marks obtained.

• Detailed work experience, stated clearly in chronological order having details of the designation,
period, name and contactable address of the organisations.

• Any other information relevant for Assessment of the Eligibility of the Guide. You may also attach
current business card of the proposed guide.
In case if the student fails to submit the duly signed (original signature) Bio-data and Proforma for
Approval, the synopsis will not be entertained.
Note: Please ensure that the ‘Proforma for Approval’ is filled correctly in all respects as mentioned
above. Also check, that the duly signed bio-data of the supervisor and the synopsis are also enclosed
along. Proposal’s incomplete in any respect will not be accepted. Students are advised to retain a copy
of the proposal.

Once the synopsis is ready in the format mention above, Student should send the “Proforma for
Approval of Project Proposal (MMPP - 001)” along with one copy of the proposal and duly signed Bio-
data of the guide, in the manner as mentioned below:
ODL Students may submit it:- To, The Regional Director, of your Respective Regional Centre. For the
address of the Regional Centre you may refer Student Handbook & Prospectus given on our website
www.ignou.ac.in

For seeking the approval of Synopsis, the project proposal can be forwarded to the concerned Regional
Centre at www.ignou.ac.in > Regional Network > Regional Centre’s (E-mail ID of all RC’s are available
at http://www.ignou.ac.in/ignou/aboutignou/regional/website)

MBA (Online) Students may submit it:- To, The Regional Director, of their designated Regional Centre
through LMS Portal

5. Evaluation of Synopsis
The learner can submit her/his Synopsis throughout the year. However, the Project Proposal may be
submitted to the Regional Centre after the Registration of MMPP-001. This is to ensure that the
students gets atleast 8-9 months time to complete their project work and submit it before the expiry of
the 4th semester.
In case Project Proposals are received in Regional Centre after 6 months of having registered for
MMPP – 001, the RC will not be responsible for the timely disposal of the project proposals. Those who
fail to submit the synopsis within the stipulated period are likely to miss the timeline for submission of
the Project Report.
If the Project Proposal received in the regional centre is found to be complete in all regards, having the
necessary documents it is accepted. Once accepted, a Project Proposal number is assigned to the
synopsis, which is unique for each learner. This Project Proposal (PP. No) number can be used for
further correspondence with the RC.

6. Feedback / Communication to the Learner


After the synopsis is evaluated by the Expert a Written Communication regarding the status of Approval
/ Non-approval of the project proposal will be sent to the learner within two/three months of the
receipt of the proposal in the Regional Centre.
In case the proposed guide is not approved by the Faculty, the student will be advised so, and in such
cases the student has to change the guide and submit the project proposal afresh with the signature of
the new guide. It will be considered as a New Proposal.
Similarly, if a student wants to change his/her guide for any reason, s/he would be required to submit
the project proposal along with the signature of the new guide on a new project proposal proforma, as it
would be considered as a new proposal.

7. Resubmission of Project Proposal


In case of Non-Approval of the proposal the comments/suggestions for reformulating the project
proposal will be communicated to the student.
In such case, the revised project proposal should be submitted along with fresh ‘Project Proposal
Proforma’ and a copy of the rejected proposal and project proposal proforma bearing the comments of
the evaluator and Project Proposal Number (PP. No) allotted by the Regional Centre.
PROJECT REPORT SUBMISSION
After a written communication regarding the Approval of synopsis is received the Project work may be
undertaken.
1. Preparation of Project Report
Once you have carried out the study as envisaged in the approved synopsis then a report of the work
done needs to be prepared. The length of the report may be about 50 to 60 double spaced typed pages
not exceeding approximately 18,000 words (excluding appendices and exhibits). However, rational
variation on either side is permissible.

2. Structure of Project Report


(i) Introduction: to the Project and Review of Literature along with brief details of the
organisation/s under study. It may give details about Rationale, Statement of problem,
Objectives of the Project, Scope of the study etc
(ii) Research Methodology: It may give details about Rationale, Statement of problem, Objectives of
the Project, Scope of the study etc.
It should include the Research Design, Nature and Source of data/information collected, Sample and
Sampling method with rationale.
Details of the tools:

• The Questionnaire and other methods used and their purpose

• Reliability and Validity of the tools used

• Data collection, Statistical tools used for Data Analysis


(iii) Results and Discussion: This should present the results in tabular or graphical format. The
Interpretation of the data and results/findings may be given elaborately.
(iv) Summary and Conclusion
(v) Recommendations
(vi) Limitations of the Project, Direction for further research (optional)
(vii) Reference/Bibliography
(viii) Annexures/Appendices (Questionnaire used etc.)

The Final Project Report must have the following:

• Cover Page – must have the Name and Enrolment No. of the Student and the Name of the Guide,
along with the Title of the Project.

• Detailed Table of Contents with Page Nos.

• All pages of the Project Report must be numbered as reflected in the Table of Contents.
• Approved Proposal (i.e., Project Proposal, approved proforma and bio-data of the guide)
properly bound in the project and not just stapled. Please note that project with stapled Proposal
will not be accepted.

• Certificate of Originality- duly signed by the student and the guide with dates.

3. Submission of Project Report


One typed copy of the Project Report is to be submitted to the Registrar (SED), IGNOU, Maidan Garhi,
New Delhi -110 068. As soon as, you submit the Project Report, a PR. No. would be allotted. Student
should quote this PR.No. while corresponding with Registrar (SED) regarding Project Report thereafter.
The MBA(online) students can submit their Project Report through LMS Portal.
Project Report can be submitted any time throughout the year.
Note: If a Project Report is submitted between 1st December to 31st May, then the result will be
declared along with June Term-end Examinations. If a Project Report is submitted between 1st June to
30th November, then the result will be declared along with December Term-end Examinations.

4.Viva-Voce
A student may be asked to appear for a Viva-Voce, if the evaluator so recommends. In that case, student
will be duly intimated about it.

5. Plagiarism in Project Reports


The Project Report submitted by the student should be free from plagiarism and his/her original work. In
case if the project report is found to be plagiarised, action will be taken as per the policy of the
University.
INFORMATION

QUERY WHOM TO BE ADDRESSED TO

REGARDING THE APPROVAL OF PROJECT THE REGIONAL DIRECTOR , OF YOUR RESPECTIVE REGIONAL CENTRE
PROPOSAL
ADDRESS OF THE REGIONAL CENTRE www.ignou.ac.in (E-mail ID of all RC’s are available at
http://www.ignou.ac.in/ignou/aboutignou/regional/website)

REGARDING STATUS OF PROJECT REPORTS THE ASSTT. REGISTRAR (SED), IGNOU, MAIDAN GARHI, NEW
DELHI-110068.

EMAIL- [email protected]
CONTACT N O:- 011-29571324, 011-29571321

CERTIFICATE OF ORIGINALITY

This is to certify that the project titled “______________________________________

_____________________________________________________” is an original work of the

Student and is being submitted in partial fulfilment for the award of the Master’s Degree in
Business Administration of Indira Gandhi National Open University. This report has not been
submitted earlier either to this University or to any other University/Institution for the
fulfilment of the requirement of a course of study.

SIGNATURE OF SUPERVISOR SIGNATURE OF STUDENT

Place: Place:

Date: Date:

The certificate may be submitted in the same format.

Important Notes While Preparing - Project Proposal


Send only one copy of the Project Proposal, and retain a copy with you.
“MMPP-001” should be written prominently on the envelope and should be addressed to The Regional
Director (of your Respective Regional Centre)
For the address of the Regional Centre you may refer Student Handbook & Prospectus given on our
website www.ignou.ac.in or
http://www.ignou.ac.in/ignou/aboutignou/regional/website
Ensure that the ‘Proforma for Approval of Project Proposal’ duly filled in and signed by both, the student
and the supervisor along with date, are enclosed.
Bio-data of the Guide duly signed by him/her.
MBA(online) submission of Synopsis through LMS Portal.

Important Notes While Preparing - Project Report


Send only one copy of the Project Report, and retain a copy with you. The Project Report submitted to
the University will not be returned to the student after Evaluation.

The Project Report should be submitted in original in A-4 Size, typed in double space, in a bound volume
to ‘The, Registrar (SED), IGNOU, Maidan Garhi, New Delhi- 110068’ by Registered/Speed Post/by hand.

Before binding the Project report the student should ensure that it contains the Approved Project
Proposal Proforma along with Approved Proposal, Bio-data of the Guide, and an Originality Certificate
duly signed by the Student and the Guide. Project Report if received without any of these documents,
the same will be returned to the students for compliance.

Mention on the top of the envelope “PROJECT REPORT-MMPP-001”. This will facilitate sorting out
Project Reports received in Student Evaluation Division (SED) for various Programmes.

MBA(online) submission of Project Report through LMS Portal.


INDIRA GANDHI NATIONAL OPEN UNIVERSITY

Maidan Garhi, New Delhi – 110068

PROFORMA FOR APPROVAL OF PROJECT PROPOSAL (MMPP - 001)

Enrolment No. ___________________ Project Proposal No ___________

Study Centre ____________ (To be assigned by the Regional Centre)

Regional Centre _____________ Subject Area:_________________

Name of the Student : ____________________________________________________

Address of the Student: ____________________________________________________

(Complete Postal Address where the ____________________________________________________

synopsis, is to be sent )

Email Address: ____________________________________________________

Topic of the Project : ____________________________________________________

____________________________________________________

Name and Address of the Supervisor: ____________________________________________________

____________________________________________________

____________________________________________________

Is the Supervisor an Academic Counselor Yes / No If yes, Code of Study Centre__________________

of Management Programme of IGNOU?

Courses he/ she is counseling for: ____________________________________________________

____________________________________________________

No. of Students being guided: ____________________________________________________


Signature of Student Signature of Supervisor

Date: Date:

Please do not forget to enclose the synopsis of the project and the Bio-data of the Supervisor. In case the complete and
signed Bio-Data of the Supervisor is not enclosed, the proposal will not be entrained.

For Office Use Only

Synopsis Supervisor

Approved Approved
Signature of Evaluator
Not Approved Not Approved
Date:

Comments & Suggestions of the Evaluator

(Use backside of the proforma, if the space for writing

the comments is not Sufficient) Counter Signature of the

Regional Director/ Asst. Regional Director

The Detailed guidelines on this course is available on the website of the School
http://www.ignou.ac.in/ignou/aboutignou/school/soms/introduction
9.0 CONTACT US

Grievance Redressal: Whom to contact for What

IGNOU has a robust mechanism in place for redressal of student grievances. A Special Online
Portal – IGNOU Grievance Redress and Management (iGRAM) has been developed for this
purpose. Students can submit their grievances on iGRAM online and track the response. iGRAM
can be accessed at http://igram.ignou.ac.in/.

A dedicated Student Service Centre has been set up at the HQ to respond to the queries and
grievances of the students. The Student Service Centre can be contacted at the contact details
provided below:

Contact Details of Student Service Centre


1 General Enquiry (Student Support Services Phone: 011-29572514, 29572513,
and Student Grievances, pre-admission 29572516
Inquiry of various Programmes in IGNOU,
etc)
2 Director, SSC, IGNOU, Maidan Garhi, New Phone: 011-29572505 Email:
Delhi – 110068 [email protected],
[email protected]

For specific queries related to Admission, Study Material, Assignment, Examination,


Counseling etc.the students may contact the following:

Sl. Issues Authority to be contacted


No.
1 Identity Card, Fee Receipt, Concerned Regional Centre
Bonafide Certificate,
Migration, Certificate,
Scholarship Forms, change of
name,
correction of name/address
2 Non-receipt of study material and Registrar (MPDD), IGNOU,
assignments Maidan Garhi, New Delhi-110068
3 Change of Elective/Medium/opting of left Concerned Regional Centre
over electives/ Deletion of excess credits
4 Credit Transfer Student Registration
Division, Block No. 1 &
3, IGNOU,
Maidan Garhi, New Delhi-110068
5 Purchase of Audio/Video CDs Marketing Unit, EMPC,
IGNOU, Maidan Garhi,
New Delhi110068
6 Academic Content Director of the School concerned
7 Approval of a Project Proposal / Synopsis Project Co-ordinator in the Concerned
School
8 International Students residing in India Director, International Division, IGNOU,
should Block-15, Section K, Maidan Garhi,
New Delhi. Tel. Nos. : 29533987;
29571681
E-mail : [email protected]
9 Issue of Degree/ Diploma/ 011- Asstt. [email protected].
Certificate/ 29572213 Registrar in
Despatch of returned Degrees/ 011- 011-29572224
29535438
Verification of Degrees/
Convocation
10 Issue of Hall Ticket/ Correction 011- Asstt. [email protected]
in the 29572209 Registrar
hall ticket for handicapped 011- 011-29535064
students/ 29572202
Non-receipt of hall tickets for
term-
end- examination & Entrance
Test/
Entrance, Test Results/Queries
related
to dispatch of attendance, list of
examinees etc./ writer
11 Declaration of results of 011- Section [email protected].
Masters and Bachelors degree 29572212 Officer 011- in
level programme/Issue of grade 29536103 [email protected]
card and provisional certificate [email protected]
of Masters and Bachelors
degree level prog./ Practical
marks of all programmes
12 Declaration of results of 011- Section [email protected]
Masters, Bachelor and 29572211 Officer 011- [email protected]
Diploma programme/ Issue of 29536743
grade card and provisional
certificate of Masters,
Bachelor and
Diploma level programme
13 Declaration of results of DPE 011- Section [email protected]
and Certificate programme/ 29572208 Officer 011-
Issue of grade card and 29536405
provisional certificate of DPE
& Certificate level programme
14 Verification of genuineness of 011- Section [email protected]
provisional certificate and 29572210 Officer 011- c.in
grade card/ 29536405
Issue of Transcript
15 Queries related to UFM cases 011- Section [email protected]
29572208 Officer
011-
29576405
16 Status of Project Report of all 011- Asstt. [email protected]
29571324 Registrar
Programmes/ Dissertation and 011-
Viva 29571321
marks 011-29532294
17 Queries related to Assignment 011- Asstt. [email protected]
Marks 29571325 Registrar n
011- 011-29571313
29571319
18 Students general enquiries and 011- Asstt. [email protected]
29572218 Registrar .in
grievances/ Issue of duplicate 011-
29571313
marksheet
19 Discrepancy in grade card, non 011- Dy. Director/ [email protected]
29572206
updation of grade/marks in the 011- Asstt. Director [email protected]
grade 29572215 [email protected]
card etc. 011- [email protected]
29572219
[email protected]
IGNOU POLICY FOR PREVENTION, PROHIBITION AND PUNISHMENT OF SEXUAL
HARASSMENT OF WOMEN AT THE WORKPLACE

IGNOU has adopted a policy for the prevention, prohibition and punishment of sexual
harassment of women at
workplace in compliance to the directive of Hon’ble Supreme Court of India.

Information on this policy, rules and procedures can be accessed from the IGNOU
website www.ignou.ac.in. Any incident of sexual harassment may be reported to
the Regional director of the Regional Centre, you are attached to or to any of the
persons whose contact details are given in the following table.

I APEX COMMITTEE AGAINST SEXUAL HARASSMENT (ACASH)


1 Prof. Nayantara Padhi, SOMS, Chairperson, 29573025 [email protected]
ACASH
2 Dr. Bijayalaxmi MIshra, Dy. Director, 29571998 [email protected]
Research Unit
3 Ms. Anita Sajwan, AD (software), ERP 29571705 [email protected]
4 Dr. Rama Pani, Editor, University News, [email protected]
Head of the
Research Division, AIU
5. Dr. Neerja Singh, Associate Professor, [email protected]
Satyawati
College, Delhi University
II IGNOU COMMITTEE AGAINST SEXUAL HARASSMENT (ICASH)
1 Prof. Vandana Singh, Chairperson, ICASH 29572932 [email protected],
2 Dr. Anamika Shukla, Associate Professor, 29572772 [email protected]
SOH
3 Dr. Smita M. Patil, Asst. Professor, SOGDS 29571618 [email protected]
4 Dr. Sujata Santosh, Asst. Director, NCIDE 29573070 [email protected]
5 Dr. S. K. Pulist, Dy. Director, SRD 29571311 [email protected]
6 Ms. Radha Padmanabhan, AR, P&DD 29571720 [email protected]
7 Ms. Reema Kharbhanda, PS, COE 29572303 [email protected]
[email protected]
8 Ms. Mamta Khanna, Dy Director, CD 29571917 [email protected]
(continuing Member)
9 Mr. Gianender Kr. Sharma, PS (SED) 29572204 [email protected]
(continuing
Member)
10 Ms. Rinki Sharma, Ph.D Scholar, Economics [email protected]
11 Prof. Nilika Mehrotra, JNU, New Delhi [email protected]
[email protected]
12 Ms. Nandita Baruah, Country Representative, [email protected]
The Asia Foundation, New Delhi g
III REGIONAL SERVICES DIVISION COMMITTEE AGAINST SEXUAL
HARASSMENT (RSDCASH)
1 Dr. Ranjita Panda, Dy. Director, Chairperson, 29571111 [email protected]
RSDCASH
2 Dr. Moumita Das, Asst. Director, NCIDE 29572967 [email protected]
3 Dr. T. Akoijam, Asst. Professor, SOTHSM 29571756/51/5 [email protected]
7
4 Ms. Seema Goswami, Dy. Registrar, F&A 29571209 [email protected]
97
5 Mr. Parag Gupta, SO, Admin (Gov.) 29571420 [email protected]
6 Ms. Harshita Raghuvanshi, harshitaraghuvanshi@hotmail.
Advocate, High Court/Supreme com
Court of Delhi

98

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