Parity Technology Solution India LLP

Single Source
Technology Solutions
Run your entire organization with our complete portfolio of IT Services
Rajesh Yelde
VP Sales– India & Dubai
M - +91-9246276223
[email protected]
https://paritysolutions.com/
Company Overview
Established Customers Employees Global Presence
2006 3800+ 150 USA, Canada, Mexico, India
Growth & Evolution

Industries Differentiators
➢ Hospitality ➢ 95.5% guest support rating
➢ Retail ➢ +230,000 guest rooms
➢ IT Support for SMBs ➢ +65 field engineers
➢ MDUs ➢ Inhouse support terms
➢ Healthcare Active Networks Active Networks
CA LP LLC
Hotspot Liveport
International Corporation
24x7 Support ; Technical Extended Support 365 Days; Tier 1-3 all levels round the clock; On-Site Support ; Completely Managed
Wired & Wireless Phone System In-Room Audio Sound Property Security Design Services Gateway Solution
Solution Solutions Entertainment System System • Node Distribution • AAA/Radius - On-
• Structured • IP Telephony • Display Solutions • AV Solutions • Video Matrix Site/Cloud
Cabling • Analogue Based • Casting any-to- • Multiplexed BGM Surveillance • Network Design • Firewall
• Network Solution any platform (Background • VMS - AI & AR • Reporting & UTM/IDS/IPS
Switches • End-to-End • OTT Integration music) • Access Control Analytics • Traffic
• Router & Firewall Management • Video Wall • PA & Paging System • Project Shaping/Content
• Wi-Fi - Controller Solutions Management Filter
based - On- • Documentation • Network
Site/Cloud Monitoring/Man
agement
• Location Based
Single Source Technology Solutions Services
➢ Proactive Monitoring
Server ➢ Implementation Support
Network
➢ Problem Change IT Desktop

Application
Management
Infrastructure
➢ Process Consulting Audits
Managed
Storage
Services
Security
&
Backup
Cloud
➢ Configuration Management Database
Services ➢ Asset & Patch Management
➢ Availability
Services Delivery Model
In-House Support Remote Support (RIMS) On-Call Support

On-Site Engineers Off-Site Team Field Support Team
Dedicated Team (L1, L2, L3) Shared or Dedicated Resources (L1, L2, Incident Based On-Call Support (L1, L2,
L3) L3)
Customer Specific Training Customer Specific Training Customer Specific Training
Support Manager Support Manager Support Manager
Account Manager Account Manager Account Manager
End to End IT Management Services End to End IT Management Services End to End IT Management Services
Business Hours Support Business Hours Support Business Hours Support
24x7 Support if needed 24x7 Support if needed 24x7 Support if needed
Support SLAs available Support SLAs available Support SLAs available
Remote Management Tools Shared Resources
Support Escalation Matrix
Level 3 Support Monitoring

Service desk Level 2 Support
Escalations,
Service desk Level 1 Support Pro-active
Escalated from L2,
Escalations, Performance
Knowledge Incident Management,
Escalated incidents Monitoring,
Repository, Daily Activities,
From L1 Problem Threshold
Maintenance Knowledge Repository
Change, Capacity Alerts,
Performance Maintenance Dashboard
Management Reporting
Monitoring
Knowledge 24x7
Acquisition Co-ordination Support
Our Handout
Single Source Technology Solutions
Run your entire organization with our complete portfolio of IT Services
❖ Parity Technology Solutions provides an “all-in-one”

service approach with its end-to-end suite of IT solutions ➢ 15 Years of Innovation
➢ 3800+ Global Properties
❖ Centralize your organizations technology through a ➢ 230,000 Hotel Rooms
combination of any of Parity's available services including ➢ 23 International Locations
Wi-Fi, phone, TV, security systems, music, network design,
ISP circuits and cabling, as well as client support.
❖ Our converged IT services inherently cost less by reducing

operating costs, bundling features, and increasing
efficiencies.
❖ Unified property-wide technology optimizes and ➢ 40+ Technical Certifications

streamlines the guest experience, drive ratings establishes ➢ Ruckus Elite Partner
brand consistency and loyalty, as well as consistency in ➢ Cisco Select Certified Partner
business ➢ Cisco Meraki Partner
➢ Aruba Business Partner
❖ Parity replaces multiple vendors and segmented
technology with a single-solution single-point-of-contact,
single guest support provider.
Alliances
WHY CHOOSE PARITY TECHNOLOGY SOLUTIONS?
Established Hospitality Information Technology Provider since 2006

Wi-Fi & Wired Internet
24/7 Guest & Staff Support Partnered with over 3000+ customers worldwide
In-room Entertainment
Established partnership with industry leading technology solution providers
Phone System Solutions
Approved/Certifications with Major Hotel Groups

Property Security Systems
Music & Audio Systems

Reputable References & Customer Testimonials
Equipment & Installation

Provide Single-Source Technology Solutions, Reliable IT Connectivity & Client Support
Parity India Organisation Structure
Kunak Patel
President and CEO
Divyesh Patel
Controller
Rajesh Yelde
VP - India and Dubai
Sales Team Technology Head HR and Admin Finance Manager India Support Team
Ravindra T Veenit Tomer Sonika Poojari Varsha T Abhishek Jagtap Ahmedabad
Janak Rankhambe North Field Support Team Support Team 24X 7
Harsha Ladkhani West Field Support Team
South Field Support Team
Solution team
Our commitment to remaining qualified and a leader in our field has made us a preferred global technology provider
for global customers and partners.
Select us as your company of choice, and we deliver the right experience, certifications, and commitment to deliver
technology solutions to you improving your bottom-line and ensuring customer satisfaction

Parity Technology Solution India LLP

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Single Source

Growth & Evolution

Single Source Technology Solutions Services

➢ Problem Change IT Desktop

In-House Support Remote Support (RIMS) On-Call Support

Level 3 Support Monitoring

❖ Parity Technology Solutions provides an “all-in-one”

❖ Our converged IT services inherently cost less by reducing

❖ Unified property-wide technology optimizes and ➢ 40+ Technical Certifications

Established Hospitality Information Technology Provider since 2006

Approved/Certifications with Major Hotel Groups

Music & Audio Systems

Equipment & Installation

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